ACT outages and service status in Mysore, Karnataka

Problems in the last 24 hours in Mysore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mysore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Mysore, Karnataka

Latest outage, problems and issue reports in Mysore and nearby locations:

• 
  Dhruva Darshan (@ddarshan25) reported 22 minutes ago from Mysore, Karnataka

  @ACTFibernet , Hi Act, I have an issue with this month's bill. I am charged shifting charges even thought re conection was done in August. I agreed to re connection as it free. I am trying to call customer care, but always busy and queue is more than 30.(1/2)

• 
  Rajesh Nayak (@RajeshlNayak) reported 23 minutes ago from Mysore, Karnataka

  @ACTFibernet Team, I need a call back request from costumer care representative as my account is decatived and I can't reach costumer care.. You guys generated bill smartly and decatived the account today.. Worst supporting service and looting amount from costumers 😐

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported 3 minutes ago

  @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

• 
  Aman Kumar (@locate_aman) reported 7 minutes ago

  @ACTFibernet My issue is still not resolved. Have some shame.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 11 minutes ago

  @ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it

• 
  Gajendra (@gajendrajena) reported 11 minutes ago

  @ACTFibernet @ACTFibernet your backend team does excellent job in closing tickets, neither fixing the issue, nor investigating the root cause.

• 
  Sreekar (@sreevajhala) reported 12 minutes ago

  @ACTFibernet network down on a Monday, ticket remains open and no proper resolution from chat bot or agent. No call backs no responses

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 12 minutes ago

  @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 13 minutes ago

  @ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service

• 
  s19hubham (@s19hubham) reported 17 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 19 minutes ago

  @ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.

• 
  Tracmar@DCUO (@Sarat_Chimp) reported 19 minutes ago

  Thanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet