ACT outages and service status in Mysore, Karnataka

Problems in the last 24 hours in Mysore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mysore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Mysore, Karnataka

Latest outage, problems and issue reports in Mysore and nearby locations:

• 
  Rajesh Nayak (@RajeshlNayak) reported 25 minutes ago from Mysore, Karnataka

  @ACTFibernet Team, I need a call back request from costumer care representative as my account is decatived and I can't reach costumer care.. You guys generated bill smartly and decatived the account today.. Worst supporting service and looting amount from costumers 😐

• 
  Dhruva Darshan (@ddarshan25) reported 58 minutes ago from Mysore, Karnataka

  @ACTFibernet , Hi Act, I have an issue with this month's bill. I am charged shifting charges even thought re conection was done in August. I agreed to re connection as it free. I am trying to call customer care, but always busy and queue is more than 30.(1/2)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 3 minutes ago

  One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;

• 
  Jainesh Patel (@jaineshbp) reported 6 minutes ago

  @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

• 
  Chirag S ♥ (@iChiirag) reported 7 minutes ago

  @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

• 
  nobody (@yudish_dsy) reported 8 minutes ago

  @ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584

• 
  Nilesh Patel (@NileshP28391464) reported 11 minutes ago

  @ACTFibernet You were informed about the complaint yesterday morning and given until this evening to resolve it, yet the issue remains unresolved—why?

• 
  Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported 12 minutes ago

  @ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.

• 
  Ashish Bansal (Coolash) (@coolash71) reported 13 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  Nilesh Patel (@NileshP28391464) reported 17 minutes ago

  @ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.

• 
  Binurary Numstring Hexamonim (@rajadhirajSam) reported 23 minutes ago

  SR10180729030434 @ACTFibernet what is wrong with you people? Its been 2 days we are out of network...

• 
  రాముడు  (@RamKottapalli) reported 24 minutes ago

  My entire day's work was affected today due to #ACTFibernet outage. What's even more frustrating is that this is the 4th time in the last two months. Repeated service interruptions & delayed resolutions are unacceptable.