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ACT

ACT outages and service status in Mysore, Karnataka

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Mysore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mysore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mysore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports Near Mysore, Karnataka

Latest outage, problems and issue reports in Mysore and nearby locations:

  • ddarshan25
    Dhruva Darshan (@ddarshan25) reported from Mysore, Karnataka

    @ACTFibernet , Hi Act, I have an issue with this month's bill. I am charged shifting charges even thought re conection was done in August. I agreed to re connection as it free. I am trying to call customer care, but always busy and queue is more than 30.(1/2)

  • RajeshlNayak
    Rajesh Nayak (@RajeshlNayak) reported from Mysore, Karnataka

    @ACTFibernet Team, I need a call back request from costumer care representative as my account is decatived and I can't reach costumer care.. You guys generated bill smartly and decatived the account today.. Worst supporting service and looting amount from costumers 😐

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • wirelessAsh
    A (@wirelessAsh) reported

    @ACTFibernet internet not working since last 3 days . Ticket id SR10181659247174

  • mvrrao
    RAGHAVENDRA RAO MV (@mvrrao) reported

    @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

  • NareshNegi_real
    Naresh Negi (@NareshNegi_real) reported

    @ACTFibernet I already saw it and the folks came last night and still haven't fixed the issue. Shame on you guys to provide such pathetic service and support. No one in ACT cares about the customer. None of you have tried to reach out to understand the issue. Just msging here doesn't help me.

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

  • SAMARTHTEWARY
    VISHAL TEWARY (@SAMARTHTEWARY) reported

    No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

  • MMughilVendhan
    Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported

    Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

  • sailesh_damani
    Sailesh Damani (@sailesh_damani) reported

    @ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet you guys have such a worst customer support team who deliberately stops new customers.

  • vedavamsidhar
    suryavamsidhar (@vedavamsidhar) reported

    @ACTFibernet I don't see a progress on this issue. @ACTFibernet. Can you expedite this request?