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ACT

ACT outages and service status in Mysore, Karnataka

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Mysore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mysore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mysore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports Near Mysore, Karnataka

Latest outage, problems and issue reports in Mysore and nearby locations:

  • RajeshlNayak
    Rajesh Nayak (@RajeshlNayak) reported from Mysore, Karnataka

    @ACTFibernet Team, I need a call back request from costumer care representative as my account is decatived and I can't reach costumer care.. You guys generated bill smartly and decatived the account today.. Worst supporting service and looting amount from costumers 😐

  • ddarshan25
    Dhruva Darshan (@ddarshan25) reported from Mysore, Karnataka

    @ACTFibernet , Hi Act, I have an issue with this month's bill. I am charged shifting charges even thought re conection was done in August. I agreed to re connection as it free. I am trying to call customer care, but always busy and queue is more than 30.(1/2)

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ManirajanKannan
    Manirajan S Kannan (@ManirajanKannan) reported

    @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too

  • nivasravi
    Nivas Ravichandran (@nivasravi) reported

    @ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

  • Sanntosh33
    Santosh Gupta (@Sanntosh33) reported

    @ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.

  • _4Ruffle
    Ruchi (@_4Ruffle) reported

    @ACTFibernet Also, in 6+ hours nobody visited, this is an optical fibre cable issue you know already from ticket and backend diagnosis confirmed. This needs a technician visit and I will keep escalating.

  • mishrap276
    Priyanka Mishra (@mishrap276) reported

    @ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.

  • ImprabuP
    Prabu P (@ImprabuP) reported

    @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    @ACTFibernet not needed i ordered a router myself. keep ur router with yourself. im only using ur isp because of your worth fr money plans and speeds. these kinda experiences make me want to leave ur isp and move to another isp. im staying anyways, thanks for ur wonderful service @ACTFibernet

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

  • NihalTheElf
    bazooka (@NihalTheElf) reported

    @ACTFibernet Internet has been down since Thursday 11 PM. It came back for only a few hours before failing again. My ticket was closed without fixing the issue. I reopened it, but nobody is responding. It's been over 24 hours I expect the promised compensation and permanent fix.