ACT outages and service status in Mysore, Karnataka

Problems in the last 24 hours in Mysore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mysore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Mysore, Karnataka

Latest outage, problems and issue reports in Mysore and nearby locations:

• 
  Dhruva Darshan (@ddarshan25) reported 22 minutes ago from Mysore, Karnataka

  @ACTFibernet , Hi Act, I have an issue with this month's bill. I am charged shifting charges even thought re conection was done in August. I agreed to re connection as it free. I am trying to call customer care, but always busy and queue is more than 30.(1/2)

• 
  Rajesh Nayak (@RajeshlNayak) reported 39 minutes ago from Mysore, Karnataka

  @ACTFibernet Team, I need a call back request from costumer care representative as my account is decatived and I can't reach costumer care.. You guys generated bill smartly and decatived the account today.. Worst supporting service and looting amount from costumers 😐

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR KAATS (@mr_kaats) reported 5 minutes ago

  The audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet

• 
  T.G. (@ldiotNo1) reported 6 minutes ago

  @ACTFibernet great. no interest in learning anything. sending me off is not going to solve your issues. good luck guys.

• 
  Mithil Khanter (@mithilkhanter) reported 10 minutes ago

  @ACTFibernet Ya right how is that everytime you require 2 -3 days to solve a problem ?

• 
  S S Chandran (@SSChandran82) reported 11 minutes ago

  @ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.

• 
  Gayatri Sekar (@294by10) reported 17 minutes ago

  @rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.

• 
  Mirza Imran (@mirzaimran158) reported 25 minutes ago

  @ACTFibernet Hi Support Team, SR10181329999359 has been taking longer than expected. From 3 days i am following with them no one is approached to address the issue. Please expedite

• 
  Arijit Majumdar (@Aar_i) reported 26 minutes ago

  It takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia

• 
  BHAINA (@DeoBhaina) reported 26 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  ismail baumran (@ismailbinomer) reported 29 minutes ago

  @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

• 
  Gopal Iyengar (@gopiye) reported 31 minutes ago

  @ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.