ACT outages and service status in Mārkāpur, Andhra Pradesh

Problems in the last 24 hours in Mārkāpur, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mārkāpur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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ACT Issues Reports Near Mārkāpur, Andhra Pradesh

Latest outage, problems and issue reports in Mārkāpur and nearby locations:

• 
  Naga Bharath Aleni (@kannabharat) reported 1 minute ago from Mārkāpur, Andhra Pradesh

  Dear @ACTFibernet, your refund doesn’t make sense, i see no response to emails and I’m not able to contact customer care too! Can you pls look at it??

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  veerarock (@tangelea) reported 2 minutes ago

  @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

• 
  jayashree lakshmanan (@JLakshmanan) reported 5 minutes ago

  @ACTFibernet 9445125725 The internet connection was restored in the morning. But again there are issues now. I am raising a ticket here as the app is not working

• 
  karthik alagan (@karthikalagan) reported 6 minutes ago

  @ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.

• 
  mohammed afzal ahmed (@mohd59afzal) reported 7 minutes ago

  Fraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues

• 
  Arun Vicky (@arunvicky2) reported 7 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

• 
  Ajesh (@ajesh_ashok) reported 12 minutes ago

  @ACTFibernet You gave me one of the worst technicians for installation. He said he’ll come in 30 mins and asked me to send location, I’m waiting for more than 4 hours, he isn’t responding to my calls or texts. Worst part is now he’s attending my calls and not talking.

• 
  karthik alagan (@karthikalagan) reported 14 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  SVN Prasad (@svn_prasad) reported 16 minutes ago

  @ACTFibernet Of u couldn't find my disconnect request let me know , so that I can help you with the snippet here. #acthyderabad

• 
  sri vatsav (@SrivatsavGorthi) reported 17 minutes ago

  @ACTFibernet Speed issue is resolved but this issie whenever there is a power cut it stops working. I clearly mentioned that and still exists.

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 17 minutes ago

  @ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider