ACT outages and service status in Mārkāpur, Andhra Pradesh

Problems in the last 24 hours in Mārkāpur, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mārkāpur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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ACT Issues Reports Near Mārkāpur, Andhra Pradesh

Latest outage, problems and issue reports in Mārkāpur and nearby locations:

• 
  Naga Bharath Aleni (@kannabharat) reported 54 minutes ago from Mārkāpur, Andhra Pradesh

  Dear @ACTFibernet, your refund doesn’t make sense, i see no response to emails and I’m not able to contact customer care too! Can you pls look at it??

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Irshad (@irshu2) reported 1 minute ago

  @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

• 
  Amalendu Pandit (@AmalenduPandit) reported 2 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 2 minutes ago

  @ACTFibernet We r nt getting any hlp 4m ur technicns. Evn thy r nt bothring for cust pain. Hw we will continue office without intrnt access? It is hppning evry couple of days but no permnt solns provided yet. Intead of drgging d issue. Ur technicns r also g8 they r alwys giving new reasns.

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 2 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.

• 
  Justaname (@Chaitali2608) reported 6 minutes ago

  There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

• 
  Prajwal P (@theprajwalp3722) reported 7 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Mahesh (@Mahesh_arepally) reported 11 minutes ago

  @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

• 
  Saran (@charts_TA101) reported 16 minutes ago

  How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

• 
  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 25 minutes ago

  @ACTFibernet It’s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?

• 
  Vivek నాళ్ళ (@NallaVivek) reported 26 minutes ago

  @ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra