ACT outages and service status in Mangalore, Karnataka

Problems in the last 24 hours in Mangalore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mangalore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Mangalore, Karnataka

Latest outage, problems and issue reports in Mangalore and nearby locations:

• 
  AnnyArun (@anny_arun) reported 14 minutes ago from Mangalore, Karnataka

  @GurpriyaSidhu @ACTFibernet Its been three years since i stopped using their service and till now they call from different numbers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thala&csk (@methalafan) reported 9 minutes ago

  @ACTFibernet If it is getting delayed u should have called and inform me...i am your customer...respect and responsibility is zero. I need a field agent to call and give me the eta

• 
  Deepak (@sdeepak_01) reported 10 minutes ago

  @ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change @act

• 
  sadakathullah khan (@hypnoindian) reported 12 minutes ago

  @chennaiactfiber @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background: I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk: I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions: I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  Shubham (@Shubham75182222) reported 13 minutes ago

  @vinaysoni380 @ACTFibernet @ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?

• 
  Saliq Gowhar (@saliq7_) reported 17 minutes ago

  Extremely Disappointed with Customer Support for @ACTFibernet On 1st of May i had raised a request for connection shift to my new place which is just outside my old flat. I received SMS saying the technician was going to come on 2nd, but he didnt.

• 
  Akshay (@Akshay20031025) reported 17 minutes ago

  @ACTFibernet By when will it resolve the wifi is not working from 29th and still there is no update no call from technician??

• 
  veerana gowda (@veeransg5) reported 18 minutes ago

  @ACTFibernet i intend to move out from your services, just giving a lot of excuses, not my job to find the solution for your infrastructure issues.

• 
  MayaRao (@MayaRao) reported 21 minutes ago

  @ACTFibernet Your connection has been down since the 29th. Nobody is able to give an accurate time when it will be fixed. The ETR on the app is unreliable and elastic. @BangaloreTimes1 @DeccanHerald

• 
  Vivek kumar (@Vivek_vikki9) reported 21 minutes ago

  @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.

• 
  suneel talluri (@TalluriSuneel) reported 21 minutes ago

  @ACTFibernet @ACTFibernetHYD , what happened since two there was no internet, no response from team worst internet, plz guys dnot take act fiber net in Hyderabad, worst service from them