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ACT outages and service status in Mangalore, Karnataka

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Mangalore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Mangalore, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mangalore, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at ACT

ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Mangalore, Karnataka

Latest outage, problems and issue reports in Mangalore and nearby locations:

  • anny_arun
    AnnyArun (@anny_arun) reported from Mangalore, Karnataka

    @GurpriyaSidhu @ACTFibernet Its been three years since i stopped using their service and till now they call from different numbers.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • msr_suresh
    suresh (@msr_suresh) reported

    @ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet

  • Panda2rocks
    AA (@Panda2rocks) reported

    @ACTFibernet @ACTFibernetHYD @EAhmed84640 When will the Internet issue will be fixed? No one came to check

  • PreetiLata4
    Preeti Singh (@PreetiLata4) reported

    @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

  • HIMANSHUBASOYA
    Himanshu Basoya (@HIMANSHUBASOYA) reported

    Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

  • Ysyash_official
    Yash Sharma (@Ysyash_official) reported

    How long will you continue to provide such poor service? The internet keeps going down, at least five times a week. I went today in the afternoon, but the internet still hasn't come back. Fake commitments and poor service. SR11081548627004 @ACTFibernet

  • sivagmca
    Siva Kumar (@sivagmca) reported

    @ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.

  • honestconsumer7
    Bharat Agarwal (@honestconsumer7) reported

    The resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet