ACT Outage Report in Mangalagiri, Guntūr, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Mangalagiri, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mangalagiri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at ACT
ACT is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Mangalagiri, State of Andhra Pradesh
Latest outage, problems and issue reports in Mangalagiri and nearby locations:
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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LK SHRIVASTAV
(@Lavkshrivastav) reported
@ACTFibernet no internet connection service request SR11076392584584 still not resolved. Engineer assigned named Anurag Soni not picking calls and not responding plz fix the issue by today Lav Kumar Srivastava 8851835715
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Bhumit Shingala
(@bhumitcshingala) reported
@ACTFibernet What sort of nonsense is this? Your customer care is talking loudly, not listening and giving the TAT as 24 hours of connection issue however it’s already 72 hours passed Customer care executive name is Deepa I can reveal more info on public forum if needed
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Ankur Dhar
(@ankurdhar_) reported
@ACTFibernet i always prepay for half of the year so that i don’t have to be irritated by the payment reminders or internet issues , it’ll be way better if your executive respond to our problems instead of giving fake assurances Ticket id : SR11076396219664
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தினேஷ்குமார் பாலன்
(@dineshpon) reported
@ACTFibernet I'm staying in the bangalore location and facing a lot of problem regarding services. Scam is happening for router charges, recharge and plan by local executives. Is there anyone be responsible to take care? or ACT is supporting these scams? Few points -
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Paro
(@MadebyParo) reported
@ACTFibernet 4th time it's happening now, Wifi suddenly loses connection and yout ticket resolution takes DAYS. You ticket says 9:00pm tonight, but it's still not back. Time to cancel, clearly.
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Ankur Dhar
(@ankurdhar_) reported
@ACTFibernet I had no internet from the last weekend till Wednesday and again after a day of getting fixed i have no connection. I would definitely like to proceed and terminate my connection as this is not what i paid for and your competitors are way better at this point.
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Please close the ticket, your backend expert acknowledged that it is not possible for him to fix the issue as he is not able to find the root cause. I understand that your team is little behind in terms of expertise and it’s okay. Please move forward to close the ticket.
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Santosh kumbar
(@Santkumbar) reported
@ACTFibernet I am facing internet connection issue, every month,2-3 days internet won't be there.since yesterday no internet is not there, no one is ready resolve the issue.I regret my decision of taking your internet connection.
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Please close the ticket, your backend expert acknowledged that it is not possible for him to fix the issue as he is not able to find the root cause. I understand that your team is little behind in terms of expertise and it’s okay. Plesee movie forward to close the ticket.
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Tanmoy Dey
(@MbaTanmoydey) reported
Poor customer service of @ACTFibernet . I have raised a service request on 22nd but still it is not resolved. SR10276347092234 I want it to be resolved by today EOD