ACT outages and service status in Mangalagiri, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Mangalagiri, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Mangalagiri, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mangalagiri, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at ACT
ACT is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Mangalagiri, Andhra Pradesh
Latest outage, problems and issue reports in Mangalagiri and nearby locations:
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iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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Waseem Akram (@Ewasimakram) reported from Vijayawada, Andhra PradeshBad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshThis is terrible, isn't it? @ACTFibernet
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sripavankumar (@sripavankumar) reported from Vijayawada, Andhra Pradesh@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Narendrababu (@penbabu) reported@ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.
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Yashank Bharti (@yashank20001) reported@ACTFibernet Half the day gone and still zero action. Your technicians clock out by 7-8 PM, so every minute wasted now means another day of waiting. Why is the ground team MIA? FIX THIS. Ref No: SR110797281166
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manuvachanam (@manuvachanam) reported@ACTFibernet Thanks for ur attention to the matter. The ac no is 110702030696. This is a unique issue and would like a call back to the registered no please.
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WalterWhy (@Borington214993) reported@ACTFibernet @ACTFibernet Now the service is restored after 24hrs. Since you provided internet for 20min you can't charge me whole day for it. I see the billing started yesterday, Why the cycle date is still 10th October and not 11th October?
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Priyam Pradhan (@PradhanPri64928) reported@ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.
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Naresh Aswani (@nareshaswani) reported@ACTFibernet I got a message like since I was busy. Dear Patron, We tried calling you multiple times for service resolution, since we couldn't reach you, we are closing the ticket. Team ACT. How could you do that without any resolution??
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Ram kesari (@Mahendrare81376) reportedHey @ACTFibernet SR10279711231094 My Internet is not working since mid night. How am I supposed to work? Please fix urgently.
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Sharan Tilak (@sharan_tilak) reported@ACTFibernet My internet is not working and raised ticket 48hrs before and still no solution. Ticket no- SR10379730654094.
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SRKriz (@srkriz26) reported@ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit
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WalterWhy (@Borington214993) reported@ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724