ACT outages and service status in Malīhābād, Uttar Pradesh

Problems in the last 24 hours in Malīhābād, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malīhābād, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Malīhābād, Uttar Pradesh

Latest outage, problems and issue reports in Malīhābād and nearby locations:

• 
  @JK (@SaxenaJeetesh) reported 13 minutes ago from Malīhābād, Uttar Pradesh

  @ACTFibernet I have surrendered ACT fibernet coz no service available in the area. Requested for refund, but complain is closed without refund.

• 
  Mohit Pathak (@mohitpathak1982) reported 53 minutes ago from Malīhābād, Uttar Pradesh

  @ACTFibernet , very slow speed in Lucknow the plan sold with commitment of 100mbps , extremely unprofessional.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pranay. (@_Xraptor_) reported 4 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  Ramarko Sengupta (@ramarkosg) reported 6 minutes ago

  @ACTFibernet I heard the same thing a couple of hours back when I was finally able to get through to one of your customer service execs. And was assured it would be restored by 9pm on "highest priority"

• 
  veerarock (@tangelea) reported 8 minutes ago

  @ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.

• 
  ManiAC (@HereIsMani13) reported 8 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  pavan pola (@pola33322) reported 9 minutes ago

  @ACTFibernet How to cancel the installation and activation

• 
  NW (@naween__) reported 11 minutes ago

  @ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap

• 
  aalap (@aalaprag) reported 13 minutes ago

  @ACTFibernet I want you to give my money back, I have been a loyal customer for the past 5 years but you guys have just gone down in service and connection.

• 
  Ganda Maximoff (@GaandaVision) reported 14 minutes ago

  @BlueHawks110 @IndianGems_ @ACTFibernet ye bkl ka internet band hi sahi tha. At least he won’t **** all over the internet.

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 19 minutes ago

  @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

• 
  veerarock (@tangelea) reported 21 minutes ago

  @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet