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ACT

ACT outages and service status in Kottayam, Kerala

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NITINMUTHUGADU1
    NITIN MUTHUGADUR (@NITINMUTHUGADU1) reported

    Finally what I understood is Act will act nicely saying good customer service but customer should sit back and watch. Good bye @ACTFibernet. It was good with @HathwayBrdband made a mistake jumping to your network thinking high speed.

  • rajeevismessi
    Rajeev Kumar Singh (@rajeevismessi) reported

    @ACTFibernet I have taken new connection of 50mbps and informed that I will be upgrading my plan in future. However the plan is uograded to 75mbps but getting 45 to 50 mbps speed on mobile. Is this router issue as It does not have 5ghz band. If so then please change the router.

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • Nandhin37980435
    Nandhini (@Nandhin37980435) reported

    @ACTFibernet internet is not working at my place from 5 hours, please fix it.

  • Vinu14191419141
    Vinu (@Vinu14191419141) reported

    @ACTFibernet Why this much worst network ACT. we need alternate service provider in India. We will raise new network. From 3 days no one solved Internet issue.

  • ArvindBharatula
    Arvind Bharatula (@ArvindBharatula) reported

    @ACTFibernet What happened?? I didn’t get any resolution on the issue so far

  • Balajisrini77
    Balaji Srinivasan 🇮🇳 (@Balajisrini77) reported

    @ACTFibernet Issue not resolved

  • Abhishe97157300
    Abhishek (@Abhishe97157300) reported

    @ACTFibernet Congratulations. It’s been 30 hours now and still no resolution. Is this a sign for me to deactivate my connection?

  • arkumar1
    RAVIKUMAR (@arkumar1) reported

    @ACTFibernet Dear team , i have applied for fibernet connection ID :: SR10763367888042. Due to technical issues installation cancelled , but my amount is not yet refunded. Your guys are not responding properly.

  • Nandhin37980435
    Nandhini (@Nandhin37980435) reported

    @ACTFibernet wow! Atlast my issue regarding payment is resolved I got the refund amount requested! Thank you team. But unfortunately internet is not working for 12 hrs now I've been calling Customer care to send executive to check on this.