ACT outages and service status in Kottayam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kottayam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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Aujas.Bhandari (@Bhandari_Aujas) reported@ACTFibernet No internet from 3.30 pm, almost every month I face some issue with the connection what a pathetic service are you providing. Resolve the same.
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Apoorv Gupta (@ApoorvGupta4) reported@ACTFibernet Have been tired now. Wifi not working last 2 days. Goes down every 15 days. Have to raise complaints again n again. No resolution being provided this time. May have to switch now after 5 years of good service. Account No:118570988140
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M D S R (@Mudassi71375896) reported@ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service
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Harmanjit Gill (@HarmanjitGill5) reported@ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.
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Shiv (@mr_Tubun) reported@ACTFibernet Let it be, you guys don't deserve. Such pathetic service. We need internet for our office work and you guys saying the same thing time and again and don't value customers' time and money. Don't call me now to say sorry and your bs
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CKREDDY (@CKREDDY330852) reported@ACTFibernet 3 days. No internet and no response. Account number: 101735161552 SR: SR10180032872522 I asked to move service to opposite house as we moved within the lane. . We still have to pay for the down time as well. Pathetic.
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Varun Manchanda (@Varun_Devil28) reported@ACTFibernet Hi @ACTFibernet so engineer is now came to my home. So for now I don’t want to cancel my plan, I’ll take my case back.
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Vinod Kumar (@vinodgowda043) reported@ACTFibernet SR10280051519934 ticket raised almost 5 days ago no internet worst service do not purchase from them, day by day no proper response worst experience