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ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chiragtiwari
    Chirag Tiwari (@chiragtiwari) reported

    @PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.

  • sandychau17
    Sandy (@sandychau17) reported

    @ACTFibernet frequent Internet disturbance, horrible service you offer in Delhi . The engineer never visit SR11080762649324 I am switching my plan to @jio_fiber

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.

  • doomerpills
    ik (@doomerpills) reported

    Had a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet SR10280654172624: You might as well escalate this to gods because this is hanging on prayers. Your customer care numbers are now auto disconnecting calls from my registered number but connect fine from another number. I am assuming this is your way of shooing me away

  • psseshank11
    ధనం-ఇంధనం! (@psseshank11) reported

    @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

  • aashique_s
    Aashique S (@aashique_s) reported

    @ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.

  • ktwodee
    Ktwodee (@ktwodee) reported

    @ACTFibernet Is someone coming today to get the issue resolved ???

  • jaineshbp
    Jainesh Patel (@jaineshbp) reported

    @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!