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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet The support person checked and confirmed yesterday that the device needs to be replaced and he will replace it by this morning but till now no response. It's 24 hours without internet!! Why need more than 24 hours to resolve the issue when you already know how to fix the problem

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Need a urgent solution due to delay my account will be disconnected seens 8 days I am unable to solve my problem

  • U1Raju
    rajusekh (@U1Raju) reported

    @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336- With the brand new mesh connection of Wifi, I was not expecting such disruption while working using ACT mesh wifi. I request this to be  escalated to the head office for prompt attention and resolution. (1/2)

  • KunalVijay40479
    Kunal Vijay Kapoor (@KunalVijay40479) reported

    @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    1/2 guarantee. Why would customers stay with ACT when other providers offer cheaper plans, faster service, and better support? Extremely disappointing experience. @ACTFibernet

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet How long it will take solve the problem

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet With out solution closed the ticket

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Act aap is not working correctly

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service from @ACTFibernet #SR10180171768634 open for more than a day. No internet, office work being affected @ACTFibernet @ACT_Issues