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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @ACTFibernet @PMOIndia @AshwiniVaishnaw Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."

  • lonewolf9029
    Hellblaze (@lonewolf9029) reported

    Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    @ACTFibernet is useless.... Find a better service provider.... @DoT_India @JM_Scindia do something this? Does the Indian consumer have any voice or not?

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @ACTFibernet Please ensure that ACT refunds the charges for the down time

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs

  • Loga_70
    🐧 (@Loga_70) reported

    @Vaathiyaar_Offl @ACTFibernet Airtel best in customer service

  • Mahesh_arepally
    Mahesh (@Mahesh_arepally) reported

    @ACTFibernet Issue resolved thanks

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.