ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jaidev (@jaidev365) reported 3 minutes ago

  @ACTFibernet Stop the prompt service promises if you can't deliver what u state.we will go for jio or airtel

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  Alagesan M (@alagesanmano) reported 3 minutes ago

  @ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team

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  Abhishek Chawla (@abhi009official) reported 6 minutes ago

  @ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.

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  Superamin01 (@Superamin011) reported 9 minutes ago

  @ACTFibernet Why are act services being weird from a couple of days? Internet is getting on and off every 5 minutes without any reason and Customer service has no clue what's going on. Not just for me but many users. What going on??

• 
  Srinivas Konduru (@srinikonduru) reported 16 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

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  Adv AK (@adv_007) reported 19 minutes ago

  @ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response

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  sana (@sanakamra) reported 22 minutes ago

  @ACTFibernet you have an absolutely deplorable customer support. I raised a request to shift my connection and received no response for 2 days. After getting exhausted trying to get an update, I decided to forfeit the remaining two months on my plan and requested cancellation

• 
  raju (@rajuchinna300) reported 23 minutes ago

  @ACTFibernetHYD, @ACTFibernet hello, is this a network really, it's been 5 days without having a network, raised issues of no internet, no one contacted for resolution and still suffering. SR10180446074274, no one attended the issue. Can we raise this issue at @consumerforum_.

• 
  KISHORE_YADAV (@KISHOREYADAVB) reported 23 minutes ago

  @ACTFibernet From last week it’s really annoying, not able to get any work done because of this issue , please give me a proper update or resolution on this

• 
  KISHORE_YADAV (@KISHOREYADAVB) reported 26 minutes ago

  @ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue