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ACT

ACT outages and service status in Kottayam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at ACT

ACT is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • premjeetsingh4u
    PREMJEET SINGH (@premjeetsingh4u) reported

    @ACT_Issues @ACTFibernet we're having constant issues for last week or so with #connectivity after your officer #installed 2 #routers instead of one. We're calling Mr Mohan +91 97314 15586 but he's not responding. Please help urgently

  • 123456789ali
    zeeshan ali (@123456789ali) reported

    @ACTFibernet no resolution .

  • sanakamra
    sana (@sanakamra) reported

    @ACTFibernet you have an absolutely deplorable customer support. I raised a request to shift my connection and received no response for 2 days. After getting exhausted trying to get an update, I decided to forfeit the remaining two months on my plan and requested cancellation

  • DIWAHARPANDIAN
    Diwahar Pandian (@DIWAHARPANDIAN) reported

    My @ACTFibernet is down but plan is paid till Oct! Tech says connection won't be restored unless I let them install a main area distribution box on my wall. I live in a RENTED house, can't authorize drilling/cabling. Fix routing or refund!A/C:103720704297 |SR10380573776924

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported

    @ACTFibernet Appeal to resolve the issue with quality and safety at customer's satisfaction Please do not rides over customer head leaving job in a very bad shape

  • mkabhijit2
    Abhijit Kulkarni 🌺 (@mkabhijit2) reported

    .@ACTFibernet : Abhijit from Bangalore. I had raised request for Plan upgrade on May 17. Despite many calls and getting assurances of escalation and it will be fixed within 24 hours 4-5 times, issue has not been resolved yet. This is really bad service off late.

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?

  • deepshi_af
    deepshi (@deepshi_af) reported

    @ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor

  • katentyran
    Metatranze (@katentyran) reported

    @ACTFibernet I'm unable to change my plan. The portal keeps pushing me back to the home screen and asks me to log in again and again in a loop. Please check and fix!

  • PuttiAdarsha
    Adarsh (@PuttiAdarsha) reported

    @ACTFibernet pathetic service, the area supervisor calls and fixed up an appointment for new router and has missed it 4 times. 4 times. I have been subscriber since 2018. you are not getting business from me from next month. Ac no. 102017708284