ACT Outage Report in Kottayam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Total Blackout (15%)
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Wi-fi (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sumanth HS
(@Summi88) reported
@ACTFibernet whenever I call and try to connect to you guys, despite selecting Kannada language you guys transfer the call to Non Kannada language representatives. Any particular reason or you think that the kannada language customer aren't important to you. @KannadaGrahaka
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TechnoGeek
(@AbhishekSinda) reported
Really disappointed with the service of act @ACTFibernet they close the ticket without even solving problems
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Mohd
(@Mohd56262222) reported
@ACTFibernet Nothing seriously happening, your team just acting like they work. They call and just close the ticket without giving solution. Iam battling it from the beginning. Help me to resolve or disconnect it please
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meraj
(@KgnMeraj) reported
@ACTFibernet Paid on 9th Dec for a new connection but yet no one visited and customer service is also so useless whenever we call get only one reply it will in 24 hrs but no solution yet and the guy who gives link for payment not answering the call with registered number but answering new num
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Sujannah 💐
(@Sujas9381) reported
@ACTFibernet My connection at Professors colony extension East Tambaram. Frequent failures now. Not responding. Working from home, it’s affect our work.Account No 103015312186. Poor customer coordination..Do the needful
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Arjun
(@Arjun47833599) reported
@ACTFibernet Internet outage has now become a regular instance with ACT, since today afternoon it's down and no resolution,the message I receive " Your ticket SR10366617200624 is tentatively expected to be resolved by 17-Dec (DD/MM) between 16:00 to 19:30. Team ACT".
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Rameeky.eth | Surabhi Tripathy
(@rameeky) reported
@ACTFibernet WHAT ON EARTH ARE YOUR GUYS DOING?! ITS BEEN 5 DAYS SINCE MY WI-FI HAS STOPPED WORKING AND YOU KEEP TELLING ME THAT IT WILL BE FIXED BY END OF DAY AND TODAY IS THE 5TH DAY AND IT IS STILL NOT WORKING !!!!!!!!
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Jagadeesh Thangavel
(@JagadeeshThang3) reported
@ACTFibernet Could you atleast let us know what's the problem you are facing, I see so many others like me having same issue. You are keeping the customers in the dark. It's not right. You expect us to move to other network service provider??
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Srivathsan VM
(@svmhr1) reported
@ACTFibernet Thanks the problem has got resolved
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james
(@jasjosjan) reported
@ACTFibernet Not yet received the connectivity. Spoke to your customer support he promised me it will be resolved before 17th Dec EOD(11:59 PM). But not resolved. Again received an SMS stating 18th Dec between 1 pm to 6 pm it will be resolved. Worst Customer service No Bias for action.