ACT Outage Report in Kottayam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Kottayam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Nagaarjun Krishnamoorthy (@Krish2Nagaarjun) reported 4 minutes ago

  @ACTFibernet I have no internet for two days and I am living in a old washerman pet chennai.I am already compliant for this.Each time I called They said any one of 3 reasons 1. Issue will resolve by 9 pm 2. Due to Cyclone power outage 3. Technical person reach will you nxt day

• Dhanush vel (@Dhanush11676941) reported 5 minutes ago

  @ACTFibernet Very worst provider more then 27hrs I have facing network issue till now problem has not bee resolve .

• Jimmy Mathew (@Jimmy_connect) reported 7 minutes ago

  @ACTFibernet Why is your customer service so bad? I wanted to hold my connection for a month. Instead they changed the plan to basic and told me they will raise waiver for 15 days. Everytime they say they will look into it and close the tickets but nothing happens.

• SS (@Sunshine_Soniya) reported 14 minutes ago

  @ACTFibernet I want to talk to an agent who can clarify whether I can get connection at my new address or not. Is it that much a hustle for you to call your existing customer? Your customer service is worst

• Lawyer Noor (@nooruddin106) reported 15 minutes ago

  @ACTFibernet Complaint no. SR10166557234844 is registered. Why Every month internet is not working for 1-2 days. Deduct these days from monthly billing also.

• Krishna (@gurukrishguru) reported 18 minutes ago

  @ACTFibernet Still we haven't received any response from field engineers. Pathetic service that you guys are providing.

• Ezhil (@ezlarsn) reported 18 minutes ago

  @ACTFibernet SR10366548755304 how many decades more would you take to resolve the issue? No updates about the ongoing work. The best your service personnel could do is to call up and ask to close the ticket. Every other connection in nearby areas are working. #patheticservice

• Krishna (@gurukrishguru) reported 20 minutes ago

  @ACTFibernet This has been two days. Cx service is very poor There is no response from your team. What is the purpose of paying money evry month. Pls resolve this issue immediately.

• Zsadon (@Zsadon1) reported 22 minutes ago

  @ACTFibernet Logged a compliant on 9 Dec that internet was not working. ETA 11 AM IST on 11Dec. Called today, as I see no engineer working, was update that issue will be resolved by 4 PM IST. New request is opened. It's 4 PM now and i have zero updates on it.

• Krishnaraj J (@krisbeats) reported 23 minutes ago

  @ACTFibernet not working since yesterday morning. Had been sticking with them for a long time inspite of great offers from Jio and Hathway just because of their good customer service. Guess all good things must come to an end.