ACT

ACT Outage Report in Kottayam, State of Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kottayam, State of Kerala 11/25/2025 11:10

November 25: Problems at ACT

ACT is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chanakya54321 Bishal Singh (@chanakya54321) reported from Chandapura, State of Karnataka

    To be honest after a whole 1 year using @ACTFibernet ... It is not worth it ... I would go for a jio fibernet or airtel xtreme ... Pay a bit more for stability ... Literally their network crashes anytime sometimes 2 or 3 times in a month ... Highly disruptive

  • lanabhat LaNa Bhat (@lanabhat) reported

    @ACTFibernet Seems your customer care is too busy, nobody had reached me, I'll remind you daily don't worry #actcheats #actbroadband #ACTfibernet

  • Raj_Mrk Raj Kumar (@Raj_Mrk) reported

    @ACTFibernet Never seen such an useless customer service. You charge customers irrationally excess amount and never respond to their complaints. Better to avoid #ActFibernet.

  • AyubMD1 Ayub.MD (@AyubMD1) reported

    @Bharath17712353 @ACTFibernet @KRISHNA83138665 These guys are too slow ,better go for airtel

  • svaidhya1979 Vaidhyanathan (@svaidhya1979) reported

    @ACTFibernet Last two my internet connection gone, unable to reach ur customer care. Completely wasting my time, my mobile data is gone. All my official and kids school classes gone. Poor service.

  • ThereseMaggie Therese Maggie (@ThereseMaggie) reported

    You are left at their mercy and spend hours trying to reach their customer support. We finally had to ask for a refund from @ACTFibernet and then visit the @airtelindia store only to find out that our KYC is pending without which they cannot proceed.

  • ShrotriyaTushin Tushin shrotriya (@ShrotriyaTushin) reported

    @ACTFibernet Please disconnect my current broadband connection as ACT service is not available currently to the place where I am relocating. Please arrange a call back as there is no option for this in the app as well as customer care no.

  • pritrules Pritam Dutta (@pritrules) reported

    @ACTFibernet called ur customer care and no response

  • meetmrpavansai Pavan sai s/o bramaramba devi (@meetmrpavansai) reported

    @ACTFibernet Just asking if you get chance to look into my issue.

  • Akshita_Reddy Akshita Reddy (@Akshita_Reddy) reported

    Dear @ACTFibernet, few years ago you had amazing internet connectivity and service that responded immediately, what happened now? The customer care helpline number doesn’t work, can’t register a complaint on app without granting camera access (1/2)