ACT Outage Report in Kottayam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jerome Prasanth
(@JeromePrasanth) reported
@ACTFibernet It's a shame that ACT cannot publicly give an announcement to their customers so they are aware of what's going on. No emails, No SMS. ACT should be really ashamed of not able to fix it on time whereas the other service providers were able to fix it #ACTFibernet
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suren_miche
(@suren_miche) reported
@ACTFibernet I believe this was the commitment you have given a couple of days back but it's still persisting. Can't accept that your service is down for almost a week without a proper ETA and solution.
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DeejayPhani
(@deejay_phani) reported
@ACTFibernet It’s been 4 days and no internet at my place and raising request is just a waste of time, when you don’t resolve it. Pathetic customer support.
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DeejayPhani
(@deejay_phani) reported
@ACTFibernet @Nandhiniv07 The connection is still not restored and your customer care is just a waste of time.
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Jeeva
(@ImJeevaRam) reported
Dear @ACTFibernet When can you resolve my issue? Ticket Number SR10366543881124 .. it was raised on 10th December still I'm waiting . Already escalated many times through customer care and mail. But there is no response
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Manoj
(@manojmano26) reported
@ACTFibernet is there a customer service number in Chennai? My internet connection hasn't been operational for 3 days now and it's been 3 days with no resolution to a service request on the app #actfibernetworstservice
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Ananth
(@happyananth) reported
@ACTFibernet It's DAY 5 of no internet and every day @ACTFibernet just keeps LYING that the problem will get fixed but NO ACTION AND RESULT. They conveniently keep pushing there resolution date. Will any supervisor or manager take note
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AK
(@AKRamanIndia) reported
@ACTFibernet Thanks. After multiple follow-ups with customer care - The issue was resolved late last night.
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Jerome Prasanth
(@JeromePrasanth) reported
@ACTFibernet ACT account number: 103404751102 Today Fifth day and no assurance when the internet will be restored.. Worst customer service.....
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Prabhu
(@Prabhumohan59) reported
@ACTFibernet I feel worst with act broadband in chennai for last 4 day iam not getting internet I tried to customer not responding