ACT

ACT Outage Report in Kottayam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kottayam, State of Kerala 11/01/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RamkumarP_S Ramkumar (@RamkumarP_S) reported

    @ACTFibernet I escalated this to your Nodal officer as no action was taken on this issue

  • raviranjansinh4 raviranjan (@raviranjansinh4) reported

    @ACTFibernet SR10266978871244 This is supposed to be resolved by 9 pm today. There has been no internet since 4 pm. I called the customer care before it was informed to me that it will be fixed between 8 pm - 9 pm. May I know the exact ETA and stop giving false commits time.

  • Amarnat41025913 Amarnath (@Amarnat41025913) reported

    @ACTFibernet @ACTFibernet No internet for the entire day now. I would have got a new connection by now if I applied when your connection was down today morning. What is wrong?? We subscribe to your yearly plan and this is not the service we expect!!

  • AhmadKh08438299 Ahmad Khan (@AhmadKh08438299) reported

    @ACTFibernet, @ACTFibernetHYD have given complaint of internet not working 3 days back, till now issue not resolved, this kind of poor service is not expected from ACT, SR101669561358 raised on 31 Jan 2023 with 1 day expected closure but no one turned up to resolve the issue.

  • KumarpalKp Kumarpal Shah (@KumarpalKp) reported

    @ACTFibernet @zomato @letsblinkit The word "reliable" doesn't suit well with your service quality. ACT can only be used as a secondary connection, not the primary one. #Internet #ACT

  • Atul_kul Atul K (@Atul_kul) reported

    @ACTFibernet Yes it’s resolved however poor experience will stay forever!

  • VKarnanprabhu Dr.Karnan venkatachalam (@VKarnanprabhu) reported

    @ACTFibernet ACT103658028307 Internet connection is monthly once cutting down. As I am working from home morning to evening, suffering a lot becz of net connection shut down. Today also from morning up to now no net connection. Please fix the problem permanently.

  • ojas_atg Arsh (@ojas_atg) reported

    No clarification for debit of Rs. 2000 plus additional 5000 Rs. showing as due. I'm done with this @ACTFibernet. Very poor customer service. Disconnecting permanently after few days.

  • Kriss67952447 Kriss (@Kriss67952447) reported

    @ACTFibernet Contact number - 8130328681. Your service ,customer care agents, technician all are pathetic. Since 6 days internet is not working and that technician is threatning me. Please take action.

  • nadiaalfarah1 nadia al farah (@nadiaalfarah1) reported

    @ACTFibernet pethitec service, sales agent was after us to make payment, once payment is done not picking call to install. Account number 102669523937.