ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shiv (@mr_Tubun) reported 3 minutes ago

  @genz_corp_baba @ACTFibernet For real.. they have been keeping it pending since 6 days for me now. Whenever I appeal to discontinue the service they say they will send the technician right away but till now no progress. Pathetic service and no way I am going to continue now. @ACTFibernet

• 
  G Dhathu (@Gujjaridatta) reported 3 minutes ago

  @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

• 
  Tribbiani (@Chandler_Trib) reported 5 minutes ago

  @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.

• 
  Avinash jha (@Er_Avinashjha) reported 5 minutes ago

  @ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.

• 
  Darshan G H (@DarshanGH183622) reported 5 minutes ago

  @ACTFibernet My Internet is down from yesterday. I raised a ticket yesterday morning and till now there is no resolution, only tickets are being raised and closed at your own convenience. Let me know if I should start looking for other service providers.

• 
  Deepak (@sdeepak_01) reported 8 minutes ago

  @ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change #ACT #actfibernet

• 
  achal (@kaundinya5) reported 10 minutes ago

  @ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi

• 
  CKREDDY (@CKREDDY330852) reported 15 minutes ago

  @ACTFibernet 3 days. No internet and no response. Account number: 101735161552 SR: SR10180032872522 I asked to move service to opposite house as we moved within the lane. . We still have to pay for the down time as well. Pathetic.

• 
  Shiv (@mr_Tubun) reported 15 minutes ago

  @ACTFibernet Let it be, you guys don't deserve. Such pathetic service. We need internet for our office work and you guys saying the same thing time and again and don't value customers' time and money. Don't call me now to say sorry and your bs

• 
  Md Fuzair (@MFuzair) reported 17 minutes ago

  @ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir