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ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Varun_Devil28
    Varun Manchanda (@Varun_Devil28) reported

    Worst experience @ACTFibernetHYD @ACTFibernet for doing fraud with me, I register for new wifi request on Friday and from then no calls nothing, I’ll now file case in @jagograhakjago And they even took my money.

  • Broufus
    Broufus (@Broufus) reported

    In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

  • kerri_cp18
    Kerensa Sheen (@kerri_cp18) reported

    @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet HI Pradeep Swaroop ,We regret the inconvenience caused we are working on the connectivity issue with Ticket ID: SR10180136488710 . Request you to check the ETR and track the ticket with ease on the ACT Fibernet app. No response regarding the ticket

  • raj5251
    г𝐀ןέS𝐇🦋 (@raj5251) reported

    Paid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet

  • prathik_kumar1
    Prathik Kumar (@prathik_kumar1) reported

    @ACTFibernet where is the resolution ? it is still down

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    1/1 Worst experience with @ACTFibernet. Raised shifting request on 30 Apr, promised resolution by 2 May, but still no action and no proper response from the support team. Evry day a new excuse, but no accountability. This kind of service is unacceptable for working professionals

  • NalinChoudhary8
    Nalin Choudhary (@NalinChoudhary8) reported

    @ACTFibernet no internet for four days. Customer service hasnt been reachable. So frustrated with the service.

  • ManiveerBaradi
    Maniveer Baradi (@ManiveerBaradi) reported

    @ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service