ACT Outage Report in Kottayam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghu Nath
(@RaghuNathPY) reported
@ACTFibernet Still now problem not resolved. Technical person said that problem is resolved go and check in the home now it’s not my problem this was his words. This proves what kind of service are you providing to the customer. Great @ACTFibernet @ACTFibernetHYD
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Ravi kumar
(@raviie85) reported
@ACTFibernet Highly irresponsible behaviour No soloution No support from yourside
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Vijay Karthik
(@icemangoiya) reported
@ACTFibernet this is my third complaint this month-SR10363547470884. How many complaints do we have to raise for a better service. Our complaints fell on deaf ears. Say no to #ACTFibernet
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Mohan Gangera Ashoka
(@18Mithun18) reported
@ACTFibernet what I service..!!!! I just spoke to lady called Monisha from Act fibernet. I continued to speak in Kannada and she directly disconnected the call. This is your customer service @ACTFibernet . Respect the local language first..!!!!
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Pavan Rallabhandi
(@prallab) reported
@ACTFibernet 30 mins for payment process for new connection, 12 hours for installation and 24 hours of troubleshooting for fixing a new BB connection, promised 75Mbps, actual 40Mbps. Wondering if I made the right choice of choosing your service !!!
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Ravi kumar
(@raviie85) reported
@ACTFibernet From last 8 days No support from yourside
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er.sandeepverma
(@sandeepverma80) reported
@ACTFibernet - Pathetic Service. No resolution from last 13 days. Ticket no (SR10263452114333). Not able to understand whats the definition of 24 hours resolution for your customer service team @airtelindia - You have helping you acquire new customer
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Accidental IT Guy
(@ApacheAravind) reported
@SunOfGan @ACTFibernet Raised the service request in their app! Resolved it within 4 hours .
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Vijay Karthik
(@icemangoiya) reported
@ACTFibernet This is a standard template response. This is 3rd complaint this month, what steps are being taken to mitigate this? Area service engineer doesn't bother to pick our calls either.
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Kishan Sharma
(@S86035994Kishan) reported
@ACTFibernet I hope your entire team is taking rest and sleeping without Even looking into customers concern if you still don’t want to help the customer and just give a fake promise to 1000’s of customers please stop playing with customers feelings