ACT outages and service status in Kottayam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kottayam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ThinkWithPrashant (@Pro_ShantTweets) reported@ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.
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S_u_n_d_a_r (jeYa) (@jeyasundar244) reportedDear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294
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R (@airnoforce) reported@ACTFibernet @ACTFibernet please help..this is yet to be resolved
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Mahi (@jagdish_mahi) reported@ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.
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Lucky Sharma (@zzlucky158) reported@ACTFibernet Please work on your services. I'm facing internet issues every other week. And, Most frustrating part, why there are so frequent issues and why It's taking more than a day to fix it. Location: Govindpuri, Delhi - 110019
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Kiran Surya Nadella (@kiran_nadella) reported@ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India
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Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reportedI request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet
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Jainesh Patel (@jaineshbp) reported@ACTFibernet severe connectivity issues this week. Also not working since last 24 hours! Terrible service My X account has just become a way to raise issues regarding ACT Internet as no one in your customer service responds back!
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Sumit Anand (@sumitanand098) reported@ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?