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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • dheeraj_aluju
    Dheeraj (@dheeraj_aluju) reported

    @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

  • ishwarachanta
    Ishwar Achanta (@ishwarachanta) reported

    @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

  • Ansharma9871
    Anang madhav (@Ansharma9871) reported

    @ACTFibernet Why should I pay any due amount when my 3-month plan has not even expired? Why have you suspended my service before the validity ends? Please explain the reason for generating this due amount

  • akhmxt
    kalim (@akhmxt) reported

    Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

  • Pj72261267
    Pj (@Pj72261267) reported

    @ACTFibernet I booked a new connection in chennai yesterday, your agent promised immediate installation and made me pay the money he stopped picking my call after the payment & no installation done.plz refund my money, your service is pathetic even before the installation!

  • Hem2k
    Hemanth (@Hem2k) reported

    Facing internet connection issue with @ACTFibernet everyday since past 4 months. Not giving refund for my 7 month subscription so atleast I can shift to @Airtel_Presence Biggest fraud in india @ACTFibernet

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    @ACTFibernet how long you want to wait ?? More than 2 days just to fix the issue in the box?? Crazy!!!

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    SR10381257301624 one more time. New week new issue new ticket. @ACTFibernet

  • SMhethre
    Shrinivas Mhethre (@SMhethre) reported

    @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.