ACT Outage Report in Kottayam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at ACT
ACT is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashtag Ashish 🇮🇳
(@ashishbooms) reported
@ACTFibernet Internet not working plz do the needful. Ticket no. SR10365890089194
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Moiz
(@moizuddin57) reported
I want to remove as soon as possible act fibernet internet connection customer care service is too bad helpless didn't get a proper response from them just waste of time to take connection @ACTFibernet remove the connection.
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Rajesh Mallela
(@rajesh_goud576) reported
@ACTFibernet it's been more than a week since I raised the refund request and no action from your end. What kind of hell service you were providing to the customers. SR10165836216685 Friends plz use jioFiber/airteFiber instead of this useless service provider in your area.
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B M SHARMA
(@BBrjshsharma89) reported
@ACTFibernet Still No response from your side. Very bad experience.
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Bhaskar
(@Bhaskar56695258) reported
@ACTFibernet . I have a swift plan where till last month my speed was good around 40mbps .. now getting 10 to 15 maps..while raising the complaint they are saying to change the router , for this I have to pay for 6months again .why this info not provided before . Worst service I
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Mari Muthu Raj
(@mmrajmars) reported
@ACTFibernet I’m not located in remote location… not getting the issue resolved with in 24 hours is very much disappointing and making me to think to go for discontinuing your service
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Karthikeyan 🇮🇳
(@imSK_official01) reported
@ACTFibernet I usually pay my bill exactly on due date for 150mbps, but everytime after the 2nd notification (well before the due date) the internet speed goes down to 10mbps. Well, this is a cheeky way to push the customers to pay their bill by limiting the speed.
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Shantanu Jagtap
(@tweeter____11) reported
@ACTFibernet very poor customer service of Act reps. On call they says can’t escalate the issue, call Tomorrow. Supervisors don’t work at this time and you guys send me email@of account suspension when I have paid my bill but it not showing up from your side. Very very poor CS
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Shahid Jameel
(@ShahidJ11803284) reported
@ACTFibernet bloody **** internet service provider why every month we have to pay the money obviously not for this worst service.
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Shantanu Jagtap
(@tweeter____11) reported
How your reps are working on floor or at home without having supervisor? That seemed like a big fat lie from the rep. I could also have re- opened the ticket why would I call the so called customer service team of yours? @ACTFibernet