ACT

ACT Outage Report in Kottayam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kottayam, State of Kerala 03/10/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IamSAbhishek Subham Abhishek (@IamSAbhishek) reported

    Hi @ACTFibernet , it's been more than 3 days I have applied for new connection, it took more than 2 days for you just to install router and after installation also I am still waiting for my connection to get activated, what kind of service is this? Really pathetic @ACTFibernet

  • rommelbtw Rommel (@rommelbtw) reported

    @ACTFibernet We are customer for the past 5 years and currently facing the worst ever service for the first time, as reported usually by others. I open a ticket, the team closes the ticket without customer confirmation. I open a ticket again, they close again without fixing it.

  • GaryRichards24 GRichards (@GaryRichards24) reported

    @ACTFibernet @ACTFibernet its been 4 days since the connection was lost. So far no one has addressed the issue. All my work is just stagnated..kindly resolve this ASAP

  • Arnabsun27 Arnab Chandra (@Arnabsun27) reported

    @ACTFibernet Even the ACT customer care doesn't seem to care anymore. Looting the customers off their money. Moreover, the problem is ironically shift of my connection to some other user. Absolutely ridiculous. @ACTBangalore are you trying to serve multiple people using single connection?

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    .@ACTFibernet APP is THE worst app; 1 No easy way to check status of ticket raised;2 No update to the ticket - says raised even after 24 hrs; 3 Why need access to Location & Camera - this is an app to pay bills & raise tickets - you know address already - WHY the heck camera ????

  • Armaanali01 Armaan Ali (@Armaanali01) reported

    @ACTFibernet PATHETIC service . i have complained 4 times for the same issue . Your team said there will be a UPS for internet but my internet goes off with power .

  • TheWarden04 Ҝㄩ尺ㄖ丂卂Ҝ丨 ムㄖ山ㄒ卄卂爪( BLEACH IS BACK!)(OLYMPIC BEST!) (@TheWarden04) reported

    @ACTFibernet Hey guys, just have a small issue, not that big. When I play Valo or any game, my ping goes up to 30-40 ms even though there are servers in Mumbai. I noticed ISPs giving closer to 15 ms for Mumbai servers, can you please do something about this?

  • Guruben10Ch Guru Chandru (@Guruben10Ch) reported

    @ACTFibernet My ticket id is SR10263524575744, I don’t know about what service issue other customers are facing , bt the service was excellent for me , had a power issue in the main hub within 10hrs after reporting, the issue is fixed kudos to both service guy & ACT.

  • MuraliBommana Murali B (@MuraliBommana) reported

    Since Jun I hv been following up wt c. care of @ACTFibernet & @ACTFinbernetHYD to shifting the switch box installed in my premises (Request # SR10160700861067), more then 20 reminders been sent to your customer care including your nodalofficer, but no action. Could you act ASAP

  • TheWarden04 Ҝㄩ尺ㄖ丂卂Ҝ丨 ムㄖ山ㄒ卄卂爪( BLEACH IS BACK!)(OLYMPIC BEST!) (@TheWarden04) reported

    @ACTFibernet Not an unpleasant experience, per se, it's a very nice service you're providing, I'm just giving a suggestion as to where other ISPs are doing better.