ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shashank Bharadwaj S (@__Shashank__007) reported 6 minutes ago

  @ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.

• 
  The Swarna (@ProtestforRight) reported 9 minutes ago

  It's been 30hours, @ACTFibernet has not resolved my Internet Issue. I bought a premium pack but being treated like a 3rd class Internet user.

• 
  Yashwanth Reddy (@YashwanthR28440) reported 10 minutes ago

  @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

• 
  Krishna (@krishnalogslife) reported 12 minutes ago

  @ACTFibernet @airtelindia didn't resolve this for more than 2 weeks. I didn't want to give away my airtel wifi as that's what I had in my hometown and I use their simcard but they didn't left any choice with such terrible service. (n/n)

• 
  Soham Chakradeo (@Soham_Chakradeo) reported 17 minutes ago

  Hey @ACTFibernet , pathetic service. Shifting requested July 10, today is 13th—zero updates, just IVR lies. But for a new line? Sales calls in 60s promising same-day setup! Disgusted by this greed. Switching to Airtel. Process my refund. A/C: 102767191991

• 
  Yashwanth Reddy (@YashwanthR28440) reported 20 minutes ago

  @ACTFibernet Any update ? No one has contacted me yet. It’s been 10 days I paid for the yearly plan. Any solution exists for these situations ?? Kindly support

• 
  karthik valluri (@vamsivallurik) reported 22 minutes ago

  @ACTFibernet My subscription is active till August end. Hope ur incompetent engineers see it and do it only after that day. I am fedup.. imagine disconnect request soley due to service guys,after being customer for what 10 + years

• 
  charan adabala (@charanadabala) reported 23 minutes ago

  @ACTFibernet Hello act, not only single user issue,entire community blackout around 100+, this a recurring issue for us,no proper resolution from your team and no dedicated technician assigned to us,giving poor and worst service

• 
  Anonymous (@AnotherGuyyyy) reported 24 minutes ago

  @ACTFibernet @ACTFibernetHYD Such a worst Broadband service in Kondapur, Hyderabad. The guy called Prem approached me to change the connectivity line and raised a shifting request on my behalf. Now they've disconnected my connection because I haven't payed the Shifting Charges.

• 
  The Swarna (@ProtestforRight) reported 25 minutes ago

  @ACTFibernet I'm facing some issues with the Internet. I called customer care but no one is serious about this.