ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajusekh (@U1Raju) reported 7 minutes ago

  @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336- With the brand new mesh connection of Wifi, I was not expecting such disruption while working using ACT mesh wifi. I request this to be  escalated to the head office for prompt attention and resolution. (1/2)

• 
  Rishi Anand Pandey (@PandeyRishii) reported 7 minutes ago

  Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

• 
  mohanraj.nelli (@mohanrajnelli) reported 7 minutes ago

  @ACTFibernet You had shared yesterday work order only in my installation today only no need of your sorry and explanation or refund my money immediately to resolve the issue i need my money back immediately 😡😡🤬🤬.

• 
  Kerensa Sheen (@kerri_cp18) reported 11 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  Uncle Sam 786 (@CbhSam30259) reported 12 minutes ago

  Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 15 minutes ago

  @ACTFibernet With out solution closed the ticket

• 
  sadakathullah khan (@hypnoindian) reported 17 minutes ago

  @ACTFibernet Team, Is there an update. I am still awaiting a response so that I can act from my side regarding the misuse. Appreciate your help. I am still awaiting information

• 
  dheeraj aithal (@dheerajaith) reported 20 minutes ago

  @ACTFibernet And then it is down again!

• 
  rajusekh (@U1Raju) reported 21 minutes ago

  @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336 - Since day 1 of installation, I keep raising tickets that doesn’t give me a permanent resolution yet. Extremely disappointing to see there has been no callback/ proper customer care assistance being provided yet. (2/2)

• 
  Farha (@Farha_098) reported 22 minutes ago

  @ACTFibernet why can’t I connect with live agent? Router return not possible as i moved out. At my home we had 2 WiFi’s both were from ACT Now I shifted to a new place i tried changing the address it never worked in app i cancelled it hoping someone would call me but no one did