ACT Outage Report in Kottayam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Now the ticket number SR11564073029677 turns out to be escalation call ref no. but not a complaint against the two customer care executives whom I spoke to. Now this guy Hemanth outright lied to me that this a complaint including the the names of two guys who dropped the call.
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Bhargavi Muthalagu
(@BMuthalagu) reported
@ACTFibernet No:SR10264078099404 worst service provider ever. Every month you guys disconnect the internet saying junction box issue. High time to change the provider I guess. you guys are fit for nothing. Worst customer service.
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SAI DINESH
(@SAIDINESHSURI24) reported
@ACTFibernet You're the worst fibernet in Tirupati
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Rajesh
(@_RajeshM) reported
@ACTFibernet i have upgraded to 150 mbps plan but your customer care guys saying that my router doesn't support this plan..please downgrade the plan..i am not interested to pay the bill for 150 mbps with the speed of 40 mbps..
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Kartheek Reddy
(@Kartheekreddy25) reported
@ACTFibernet #Worst customer service, despite too many complaints repeatedly logged in. Closing the tickets without resolving the issue. Better to opt #JioFiber
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Ansar Basha
(@ansarbashakm) reported
@ACTFibernet @ACTFibernet still no call or no one inspected it. There is no internet service from the broadband. Seriously frustrating.
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suresh BC
(@suribc) reported
@ACTFibernet @ACTFibernet all this while waited for update & resolution from your team it more than 2 days now & customer care they don't have any information to update to customer when we reach them its like dummy team sitting there and they don't escalate to next team very ridiculous team.
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syed.asif
(@Syed8050543049) reported
@ACTFibernet Still waiting for the call! This is the worst experience which I have faced ever with CX support.
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Pardhu ✒️
(@pardhumadipalli) reported
@ACTFibernet Thanks, within an hour of complaining on twitter my problem was resolved. But I was calling cust care from yesterday and they didn't fix it. It's time to improve your grievance redressal process.
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PAVANKUMAR PALAKURI
(@PAVANKUMARPALA3) reported
@ACTFibernet @ACTFibernetHYD - my account number 101628763872. So many days we have a huge problem of u r internet we need a urgent response from u r side please send the engineer and resolve it immediately another wise we will choose different brand