ACT Outage Report in Kottayam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kottayam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjeet Kumar
(@originalrwrosh) reported
@ACTFibernet Service request for this issue is already raised with reference number SR11062497698922. Our team is looking into it and will get back to you shortly..... Still not working
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Ankush Bhargava
(@FoodaholicRider) reported
@ACTFibernet Could you please check the status on SR10262512508362 ? It's almost 24 hrs now without any resolution or follow up.. Can we have someone expedite this!!
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Swapnil Gupta
(@swapnilgupta20) reported
@ACTFibernet Located near HAL Bengaluru, I have been facing internet connectivity for almost 2 days now. The connection worked for around an hour post resolution yesterday, but the situation is same now. Can you please help?
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Navya shivanna
(@snavyashruthi) reported
@ACTFibernet No it didn’t ! I’m still facing this issue . Your agent says 12 other customers are also facing the same issue,then pls resolve the issue ASAP!
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NARENDRA
(@narenn86) reported
@ACTFibernet no internet from last 26hrs. What's happening. Your customer care is unaware of the issue and they are giving different ETA's. Need resolution right away.
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B Prasad Rao
(@BPrasad369) reported
@ACTFibernet Suggestion Please provide a wireless dongle of high speed internet to all customers Works without fibres so that one dongle per customer can be very helpful to continue work/education/exams in cases of issues related with boardbrand fibre network breakdown For Decision makers
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Bajjuri Harish
(@BajjuriH) reported
@ACTFibernet Where is the update??? Calling customer is not a service... Rectifying or closing the issue is service... Fedup with actfiber team, customer care executivves... More than 5 hours I spoke with your team from last 5 days.... No response..
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Umamaheswar CM
(@umeshhp123) reported
@WMSUNDEEPKUMAR1 @ACTFibernet Even I have to face every month , immediately after paying the bill...you have constant reminder for paying bill but not fixing issue of recurring monthly problem
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ajay
(@ajayykumarrao) reported
@ACTFibernet I have been struggling from the past 48 hours due to no internet and when it comes to contacting them and seeking for the solution , all I have gotten is mere excuses and fake problems without actually anyone taking the responsibility or accountability for the prob @ACTFibernet
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Urvi
(@Urvi12345678) reported
@WMSUNDEEPKUMAR1 @ACTFibernet Exactly, they add 100 rs to bill if we don't pay the bill after 24 hours of deadline. If 24 hours matter so much to them, you should refund us 100 for every issue that happens when internet goes off for more than 24 hours.@ACTFibernet please act on this.