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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ankit17737
    Ankit Mahala (@ankit17737) reported

    @ACTFibernet kindly refund the relocation fee, it’s been only 1 month since I shifted here. There is outage and no customer support is able to help or provide an RCA of the cause and proper ETA. Better I shift to Jio or Airtel for reliability. Ticket no.: SR10280576863644

  • spulkam
    Satyam pulkam (@spulkam) reported

    Dear ACT Fibernet Team, This is to bring to your immediate attention that our office has been without internet connectivity for the past two days. Despite repeated attempts, we have not received any support or response. The issue is critical . @ACTFibernet , @ACTFibernetHYD

  • jaidev365
    jaidev (@jaidev365) reported

    @ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.

  • trivediGaurang_
    Gaurang Trivedi (@trivediGaurang_) reported

    @ACTFibernet @ACTFibernetHYD Customer service says your issue will be resolved by tomorrow morning. What kind of service are you providing?

  • Prakydotin
    PrakyDOTin (@Prakydotin) reported

    Now I understand why many folks in my community are switching to @airtelindia and @jio_fiber Pathetic service @ACTFibernet

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

  • honestsugam
    sugamgandhi (@honestsugam) reported

    @ACTFibernet my connections are removed. I had places request to change ownership not to disconnect. Also app is not working since 2 hours. Otp error. How can i reach you

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

  • KISHOREYADAVB
    KISHORE_YADAV (@KISHOREYADAVB) reported

    @ACTFibernet @ACTFibernet it’s been more than 2days since when my network is down , still no response or update from you guys. The technician response is he’s does not know the issue please as his lead how should I reach out to him

  • deepshi_af
    deepshi (@deepshi_af) reported

    @ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money