ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sriku P (@SrikuP93) reported 7 minutes ago

  @ACTFibernet @GandlaRohit1239 @ACTFibernet PLEASE RESOLVE AND RESTORE INTERNET CONNECTION BEFORE EVENING...TICKET NO - SR10180984540284 #pathetic customer service AS ALWAYS!

• 
  Sairam Veera (@saiveera8) reported 13 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days no Refund pending yet. @jagograhakjago

• 
  daya Kar (@dayaKar63618594) reported 13 minutes ago

  @ACTFibernet Is there any wiring charges ? I paid 500 I am your customer for more than 10 years I am not going to renew subscription ! Better to stay away from ACT

• 
  Abhishek Jain (@abhi_ikey) reported 14 minutes ago

  @ACTFibernet There is no update on cresit transfer. Let me know if I have to process through sonsumer forum channels, this is a harassment. For selling a new connection you sell it in 5 minutes and att3nd the customer asap but for this I have tweeted, emails, called 100 times but no response

• 
  LoneGoat (@BlueHawks110) reported 15 minutes ago

  @ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 16 minutes ago

  @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

• 
  Magesh (@mageshb1994) reported 23 minutes ago

  @ACTFibernet Hi Team, I requested a shift of my ACT Fiber connection three days ago, but no action has been taken yet. I have also contacted support, but did not receive proper assistance. Kindly prioritize and process the request at the earliest. Ticket ID: SR10280925282844.

• 
  FAAN (@FANPIKILEPU1432) reported 29 minutes ago

  @MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.

• 
  Santosh Gupta (@Sanntosh33) reported 31 minutes ago

  @ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 32 minutes ago

  @ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.