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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chiragtiwari
    Chirag Tiwari (@chiragtiwari) reported

    @PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.

  • pranayrupani
    Pranay Rupani (@pranayrupani) reported

    @ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow

  • jaineshbp
    Jainesh Patel (@jaineshbp) reported

    @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

  • vAbhijeet07
    Abhijeet (@vAbhijeet07) reported

    @ACTFibernet i want to disconnect from this pathetic service.

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;

  • sambarpodi
    powderysweetgirly (@sambarpodi) reported

    @ACTFibernet i register a new connection and paid for 3 months plan and installation happened on jun 2nd. i’ve now received a notification saying service suspended and bill of 707 is due tomorrow. i’ve raised a ticket SR10280753231094 but i want to talk to a support person

  • tsktsk123
    senthilkumar (@tsktsk123) reported

    @ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?

  • MarikantiTarun
    Marikanti Tarun (@MarikantiTarun) reported

    @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.