ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohammed riyaz ali (@Mohamme16541905) reported 3 minutes ago

  @ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad

• 
  VJ Saravana SP (@vsivasaran008) reported 4 minutes ago

  Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

• 
  Akriti Bajaj (@AkritiBajaj) reported 4 minutes ago

  @ACTFibernet I paid for activation of my internet plans almost 2 wks ago, but service is still not installed. Technician visited once, customer care has been unhelpful, and not responding despite assurances. This is unacceptable. Resolve immediately!

• 
  Shubham (@iShubham007) reported 6 minutes ago

  @ACTFibernet Any update on ticket SR11581804549974 ? Can you please prioritise this as it's impacting business hours deliverables on weekdays ? The issue persists more than 24 hours.

• 
  Ramjee Madina (@ramjee_rm) reported 7 minutes ago

  @ACTFibernet Your representative assured me the issue would be prioritized,resolved, and closed within 3 days. LIt’s been a week.Please stop making excuses and resolve the issue as promised.Please raise another disconnection request without making excuses.I need disconnection req immediately

• 
  Murali Krishna R (@muralismash) reported 8 minutes ago

  Where is my refund ? You have a pathetic service and now you talk about some crap and not refunding MY money.SHAMELESS Internet provider @ACTFibernet

• 
  Manish Aggarwal (@ManishAggarwa11) reported 10 minutes ago

  @ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers

• 
  MIHIR GUPTA (@MihirBSR) reported 14 minutes ago

  @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

• 
  Aman Kumar (@locate_aman) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD SR# SR10181706560984 Internet not working, ETR is getting delayed. Do you people know the term "accountability"?

• 
  nobody (@yudish_dsy) reported 20 minutes ago

  @ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.