ACT outages and service status in Kottayam, Kerala

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 3 seconds ago

  I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 8 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 8 minutes ago

  @ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.

• 
  ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported 9 minutes ago

  @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

• 
  Victor Emmanuel 👑 (@VictorEmmanuelN) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD how pathetic that you couldn't work on a simple issue of changing the cable for the account 101445038506. Hence we have decided to move to @jio_fiber Check and confirm why it now shows due while this is a prepaid connection.

• 
  Praveen KS (@praveendingu) reported 10 minutes ago

  @ACTFibernet My Gx service is down since yesterday morning. No proper response from your backend team. Very poor response and service. When you going to improve or forcing me to move some better ISP?

• 
  Code: Pan (@panda_casts) reported 14 minutes ago

  @Alpha_4242 @quandalebro @ACTFibernet Honestly act has been pretty good for me. Maybe because we’re Bangalore based or something. They resolved my issue within a day.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 20 minutes ago

  @ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service

• 
  Praveen 🌹 (@Praveen_KF) reported 21 minutes ago

  Hey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.

• 
  RAGHAVENDRA RAO MV (@mvrrao) reported 21 minutes ago

  @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"