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ACT

ACT outages and service status in Kottayam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kottayam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kottayam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kottayam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet SR10180476603804 No internet for over 48 hours. Your team keeps changing the resolution time and making false commitments. We contacted the technician yesterday. He finally called and said he was at another site and would reach within an hour.

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

  • murtazaks20
    Murtaza ks (@murtazaks20) reported

    @ACTFibernet No one has visited yet! Such awful service. Dedicated people in my area for your service is not lifting calls at all

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

  • nadd_add
    Naveed ahmed (@nadd_add) reported

    @ACTFibernet He went on vacation. Vignesh never acted seriously now we are suffering. Vignesh boss is a failure to act internet. Surya garden pandian salai many act users shifted to other providers is due to them

  • harintiwari
    HariN Tiwari (@harintiwari) reported

    @nandakumarkesh @JioCare @ACTFibernet Yes, the worst service experience.

  • _pranavkrishna
    Pranav K (@_pranavkrishna) reported

    Raised a broadband shifting request with ACT Broadband (SR10380427864365), but there has been no technician visit. Need the connection to be activated urgently today, else I will have to consider switching to another provider. @ACTFibernet Requesting immediate support

  • klenink
    *** In (@klenink) reported

    @ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp

  • honestsugam
    sugamgandhi (@honestsugam) reported

    @ACTFibernet my connections are removed. I had places request to change ownership not to disconnect. Also app is not working since 2 hours. Otp error. How can i reach you

  • delhisuri5
    DeccanChargesXSRH (@delhisuri5) reported

    @ACTFibernet Ninnati nundi wifi internet ostaledu ra phone chesthe response ledu Whats the problem? Why internet are not coming