ACT outages and service status in Khammam, Telangana

Problems in the last 24 hours in Khammam, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Khammam, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Khammam, Telangana

Latest outage, problems and issue reports in Khammam and nearby locations:

• 
  Bokka Vinod Reddy (@vinodreddy509) reported 27 minutes ago from Khammam, Telangana

  @ACTFibernet Call is not even connecting saying that im not customer but asking me to pay the bill.🙏

• 
  Bokka Vinod Reddy (@vinodreddy509) reported 32 minutes ago from Khammam, Telangana

  @ACTFibernet Even after disconnection i received a bill "Your ACT Fibernet service is deactivated due to Leaving City.Your last invoice amount Rs. 837.8 and due amount is Rs 837.8. Helpline: 9121212121 or 7288999999"

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek sharma (@abhisheku73) reported 4 minutes ago

  It's better to change the service provider, the @ACTFibernet useless

• 
  Kiran Kumar Pavuluri (@pvrkiran) reported 7 minutes ago

  Finally, Trying to downgrade the plan after not getting the netflix service from #ActFibernet @ACTFibernetHYD @ACTFibernet Called so many times but no use ... I will never take the bundle package from Act again... FYI

• 
  Patrick.Bateman (@redblue2504) reported 8 minutes ago

  Very disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.

• 
  Irshad (@irshu2) reported 11 minutes ago

  @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

• 
  Yuvaraja (@Yuvanames) reported 13 minutes ago

  @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

• 
  Soham Chakradeo (@Soham_Chakradeo) reported 15 minutes ago

  @ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.

• 
  Mahesh (@Mahesh_arepally) reported 15 minutes ago

  Hey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate

• 
  Ravish (@ravishbhambore) reported 16 minutes ago

  @ACTFibernet Your connection is down every second day and afternoon. Temporary fixes don't work. Ticket SR10281177638534 is repeatedly serviced and closed and reopened.

• 
  Saran (@charts_TA101) reported 16 minutes ago

  @ACTFibernet Thank you it is resolved, Request you to Make sure there is a way to reach customer support other than chatbot and IVRS loop

• 
  Susheel Siddamshetty (@susheelshetty) reported 16 minutes ago

  @ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...