ACT outages and service status in Kathua, Jammu and Kashmir

Problems in the last 24 hours in Kathua, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jagyanseni (@SweeTie92083310) reported 4 minutes ago

  @ACTFibernet Shame service @ACTFibernet

• 
  thota sandeep (@Sandeep1Thota) reported 6 minutes ago

  @ACTFibernet Hi Team, Just 1 hours back i had a call with act customer care and I got to know another update which is shocking for me is, all these couple of years the power discount is goingto port1 customer but these two years the power to junction box is taking from my flat. This is unfair

• 
  Jai Prakash (@Jaiprakash172) reported 8 minutes ago

  @ACTFibernet We are facing repeated internet issues since 19th April. It was resolved on 21st April after multiple follow-ups, but again from 23rd night the connection is not working. Continue..

• 
  mahesh kumar (@maheshkumar2030) reported 10 minutes ago

  @ACTFibernet unfortunately, I’m using your Internet services last 10 to 15 days. Internet services is worst, worst worst. my my daily routine work is check the internet and give a complaint and wait for the results. Nobody is here to clear the problem or give a proper Services.

• 
  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 11 minutes ago

  @ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?

• 
  Nitesh Singh (@NiteshS62998787) reported 12 minutes ago

  @ACTFibernet check out my problem in dm

• 
  Sayyed Tausif (@sayyedtausif92) reported 16 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj

• 
  Neeraj Verma (@NeerajV70007257) reported 18 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  i@m (@FiZbQ) reported 19 minutes ago

  I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.

• 
  Nilesh Mishra (@NileshM13475468) reported 21 minutes ago

  @ACTFibernet @FiberAct Your service has been extremely disappointing. SR11079836610294 was raised, but no technician has visited yet. I’ve already called support team 3 times with no resolution. This is the 2nd time in a week I’m facing the same issue. Completely unacceptable.