ACT outages and service status in Kathua, Jammu and Kashmir

Problems in the last 24 hours in Kathua, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Munmun Shukla (@munmunshukla88) reported 5 minutes ago

  @ACTFibernet Internet is down since morning. Service request is SR10280751826144. Plz update regarding resolution.

• 
  Atul Kumar Dugar (@Atul_2206) reported 7 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  tirthankar behera (@tirthankar_nitj) reported 8 minutes ago

  @ACTFibernet Now it is more than 36 hours and no Internet. ACT is the worst service ever. Soon going to disconnect it.

• 
  Nilesh Patel (@NileshP28391464) reported 12 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

• 
  karthik valluri (@vamsivallurik) reported 14 minutes ago

  @ACTFibernet Such a disgusting behaviour. Sr closed. No resolution. Plus Technician cutting call. I am raising it to consumer court

• 
  Sandy (@sandychau17) reported 16 minutes ago

  @ACTFibernet frequent Internet disturbance, horrible service you offer in Delhi . The engineer never visit SR11080762649324 I am switching my plan to @jio_fiber

• 
  ashwinu (@ash_winu) reported 18 minutes ago

  @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet

• 
  Bala Raghavan (@shabadkichot) reported 22 minutes ago

  Scam scam @ACTFibernet @ACTFibernetHYD it's been 72 hours and no resolution! Appalling service! Such bad costomer support! One of the worst internet services. It seems like I need to get them to respond and plead with them! ID: SR10180688521974

• 
  Prabhanjan (@Prabhanjan1110) reported 23 minutes ago

  @ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.

• 
  Rahul Agarwal (@Vakil__Saab) reported 28 minutes ago

  @asaikk @ACTFibernet No reply on my issue also so far. Time to say good bye. Worst in case of customer support