ACT outages and service status in Kathua, Jammu and Kashmir
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kathua, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kathua, Jammu and Kashmir
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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RandomHuman (@vijaytnc) reported@ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service
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Jagjit Singh Sikka (@w4rriorSaint) reportedRefer to SR11080962938994 @ACTFibernet , iam fed up of your pathetic service, you don't resolve the problems on time, I don't want to continue with you kindly refund my money
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Uday M (@muvr) reportedI have raised a complaint that my Internet is not working on 30/6 with the Service Request SR10180954236174. The issue is still not resolved. Worst Customer Service. @ACTFibernet @ACTFibernetHYD @FiberAct
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet Mesh network Installation pending since 5 days. Pls check.
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Hello (@whataboutri) reported@ACTFibernet your service is getting pathetic day by day. 2 SRs have been raised. It's been almost 20 days and no action. SR10280493409969 SR10280493410023 Bangalore people if this post reached to you, avoid ACT.
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bharath reddy (@bharathrajeev) reported@ACTFibernetHYD @ACTFibernet you have a very worst chatbot and unable raise a ticket. I took the connection 5 days back take back your routers and connection. Very bad experience. My account No:101806582441.
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manish kundan (@manishkundan01) reported@ACTFibernet @ACTFibernetHYD I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Based on that assurance, I turned away another ISP at my doorstep. Since then, I've called customer care every day. #CustomerService
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Shivam Srivastava (@shivam3012) reported@ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.
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LoneGoat (@BlueHawks110) reported@ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.
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Dr. Kannan RR Rengasamy (@KannanRr) reported@ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet