ACT Outage Report in Kathua, State of Jammu and Kashmīr
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kathua, State of Jammu and Kashmīr
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at ACT
ACT is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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siddharth
(@siddumaharaja) reported
@HathwayBrdband worst customer service ever, down with internet for close to 3 days in #WFH #COVID scenario, please sell off your remaining shares to @fiber_jio for them to do a better jobb @ACTFibernet #worstispever doesn't even acknowledge customers
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Harsha
(@Harsha38759221) reported
from
Sangāreddi, Telangana
@ACTFibernet So what's the resolution time is it 1 year or more
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Harsha
(@Harsha38759221) reported
from
Sangāreddi, Telangana
@ACTFibernet Team 101015435973, I had got reconnection with a plan for 1500 for 3 months but it's was a cheating done by your staff and with in 3 months I was made to pay thrice extra to continue my internet.. kindly action it soon.. Is your team sleeping it's long pending issue
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Someshwar
(@somsekaran) reported
@ACTFibernet No modem installation has happened for my connection, yet I get the following message "Dear Customer, we wish to confirm successful installation of the ACT Fibernet Connection" Very convenient to start the billing at 11:30 pm?
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Yeshtweets
(@Yeshtweets1) reported
@ACTFibernet OMG , opportunity ? You disconnected the network because of your inability to provide service and you are not paying my deposit back which I'm asking for months now . This is Insane looting !!!!@ACTFibernet
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Pulimoonjii
(@Pulimoonjii1) reported
@ACTFibernet Do you guys even have a channel for customer care?
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VIJAY MANTRI
(@mantrivijay84) reported
@ACTFibernet You guys fraud and cheat took advance payments and no customer service, support very pathetic and third class guys do not avail act internet they're cheaters
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Sandip Acharyya
(@onty4u) reported
@ACTFibernet We've been hosting your executives every week without any resolution. Also, they leave without any intimation. We changed the router position and even the router. Still, the issue persists—the city is Bangalore. Contact number is provided in the ticket raised by @anshula_basu.
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Shabrish
(@ShabrishMenon1) reported
@ACTFibernet The customer service is appalling. I wanted a name change they told I have to pay when I questioned refund for service not working and asked for a manager the call was disconnected. Later when the manager called and I spoke they raised a request for cancellation.
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shashi..😎😎
(@shashikantbelde) reported
@ACTFibernet I am getting frequently net issues. And you guys take 24hours to fix an issue which is causing my 2 work days. Last week also I didn't have net for 2days it affected my work life. You guys are providing worst customer service. I don't have internet today also.