ACT outages and service status in Kathua, Jammu and Kashmir

Problems in the last 24 hours in Kathua, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FAIZAL KHAN (@FaizalK11111) reported 40 seconds ago

  @ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?

• 
  Manya Ailawadi (@ManyaAilawadi) reported 1 minute ago

  @ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.

• 
  Sachin Gogia (@runthusiast) reported 2 minutes ago

  @ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad

• 
  JusticeSeek (@sayyadshuaib) reported 7 minutes ago

  @ACTFibernet Not at all acceptable! Internet these days is the need of the hour, not restricted to entertainment, likr in case of the past. Breakdown for almost 24 hours, not only affects the day-to-day chores, but also gives a sense of disconnect. @ACTFibernet handling the issue callously

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 9 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  Abhijit Pal (@Abhijit_Pal) reported 10 minutes ago

  @ACTFibernet Hello, you are one of the WORST internet providers in Hyderabad. My connection is down for more than 2 days, still no body came to fix, even after multiple complaints. Never ever go for this provider again.

• 
  The South Indian (@cBeyondObvious) reported 11 minutes ago

  Guys @ACTFibernet is a big fraud. They promised to return my money if I don't like services. They took 7500 in advance. Poor connectivity, it keeps throwing me off meetings. Now they say they won't refund anything. I am going to break and burn act fibernet routers and post here

• 
  Hanu Rao (@HanuRaoG) reported 12 minutes ago

  @ACTFibernet @ACTFibernet Issue is resolved. Thanks. But please maintain backup resource to fix the issues in time 🙏🏼

• 
  abhishek sharma (@abhisheku73) reported 13 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  tnwatch (@tnwatch1) reported 13 minutes ago

  @THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill