ACT outages and service status in Kathua, Jammu and Kashmir

Problems in the last 24 hours in Kathua, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Parth (@jesus_father_me) reported 3 minutes ago

  @ACTFibernet please look at your ping issues in Bengaluru region I'm fed up now, feeling of switching services it's so bad i can't handle it now

• 
  Neeraj Verma (@NeerajV70007257) reported 5 minutes ago

  @ACTFibernet @ACTFibernet Issue still NOT resolved. No one has contacted me yet. Why am I receiving “Assets Recovery” notifications without resolving my complaint? This is unacceptable. Please stop recovery immediately and arrange a callback today. Ticket ID: SR11079916754264 Mob: 9910922475

• 
  Jazz (@aniljaswal007) reported 6 minutes ago

  @ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.

• 
  Paulomi (@amipaulomi) reported 7 minutes ago

  @ACTFibernet What's the point of your customer executive informing me that the technician will come today, and the technician confirming the same but not turning up? Absolutely pathetic and unprofessional behaviour.

• 
  Neeraj Verma (@NeerajV70007257) reported 9 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  Randeep Singh (@ramansaini) reported 10 minutes ago

  @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

• 
  Mohit Dwarkani (@dwarkanimohit) reported 11 minutes ago

  @ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.

• 
  Manjunath Gowda (@ManjuGowda1993) reported 20 minutes ago

  Extremely disappointed with @ACTFibernet service. The internet stops working properly every single weekend. Despite multiple complaints, there is no permanent solution. Kindly fix this connectivity issue immediately. @ACTFibernetHelp

• 
  Pooja Sharma (@Pooja_1428) reported 21 minutes ago

  @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

• 
  Sayyed Tausif (@sayyedtausif92) reported 24 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj