ACT outages and service status in Kathua, Jammu and Kashmir

Problems in the last 24 hours in Kathua, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathua, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ripunjay Singh (@RipunjaySingh_) reported 4 minutes ago

  @ACTFibernet Nothing to check about ETR . Your technician is not willing to visit and told me to dod whatever , complain wherever. Fix the issue or will port the connection soon

• 
  A Sceptical Man (@WhyDan4) reported 4 minutes ago

  @ACTFibernet @ACTFibernetHYD Act Fibernet account 1xxxxxx9 of xxx Broadband is not working for the past 7 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: xxxxx16. Poor service... 👎👎👎

• 
  Aashique S (@aashique_s) reported 6 minutes ago

  @ACTFibernet 4 days with no internet and ZERO response from support. I work from home - I’ve been paying for a co-working space just to attend meetings. And your fix so far? Response from your field engineers: “We’ll come today.” Then tomorrow. Then the day after 👎❌

• 
  Rajah Ganesh G S (@gsrajah9410) reported 6 minutes ago

  @ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.

• 
  Mohd Raza (@Mohdraza_) reported 8 minutes ago

  @ACTFibernet I have a very important meeting at 8:00 pm tonight my work depends on it, Is this how you resolve issues. I'll use your internet until the end of my plan and will switch to another operator and never ever return back to ACT Fiberner. Pathetic, disgrace, unethical

• 
  Bala Raghavan (@shabadkichot) reported 8 minutes ago

  @ACTFibernet It's still not resolved and it's been two days, and what about all the money I've spent on getting extra data from my phone connection everytime! I'm just wasting money for really bad service

• 
  Pushpa (@PushpaMuthyam) reported 8 minutes ago

  @ACTFibernet 45 days 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc-101799520914. When do I get my money back? @jagograhakjago

• 
  Sachit Bhat (@SachitRidesAway) reported 9 minutes ago

  @ACTFibernet it's been almost 16 hours of my internet not working, and I haven't gotten one single call from them. I want to remove my connection.

• 
  Pranav O (@pranavom8) reported 9 minutes ago

  @JioCare Thank you, but you lost a customer to @ACTFibernet

• 
  Saurabh Patni (@SaurabhPatni_) reported 13 minutes ago

  Act Fibernet has the worst customer service possible in Broadband services. No resolution whatsoever on whatever complaints you raise. Do not opt for Act Fibernet ever. @ACTFibernet @jagograhakjago @consumerforum_