ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

• 
  Subash RP (@subash_rkp) reported 52 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RAGHAVENDRA V (@RAGHAVENDRAVAL4) reported 4 minutes ago

  @ACTFibernetHYD @ACTFibernet please check evening onwards facing issue

• 
  VJ (@VJ_Naidu040) reported 5 minutes ago

  @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

• 
  shambhu (@shambushandilya) reported 5 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Shrinivas Mhethre (@SMhethre) reported 10 minutes ago

  @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

• 
  Viineet Sood (@vineetomkara) reported 10 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  Amalendu Pandit (@AmalenduPandit) reported 14 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Yuvaraja (@Yuvanames) reported 16 minutes ago

  @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 16 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Shivam Bhutani (@ShivamBhutani) reported 18 minutes ago

  @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

• 
  Mahesh (@Mahesh_arepally) reported 18 minutes ago

  @ACTFibernet Issue resolved thanks