ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

• 
  Subash RP (@subash_rkp) reported 27 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 4 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  s19hubham (@s19hubham) reported 6 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 7 minutes ago

  @ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 9 minutes ago

  @ACTFibernet Continuing to share the update of the horrible service: now time of resolution changed to tomorrow night 9 pm.

• 
  Gajendra (@gajendrajena) reported 9 minutes ago

  Dear @ACTFibernet to report a slow internet, why do I need to entertain your chatbot with multiple steps? Your mobile app is useless, just like your customer support and technitians.

• 
  Rahul (@Rahuldiddy2) reported 9 minutes ago

  @ACTFibernet Someone called me.. and closee ticket without resolution🙏 @ACTFibernet

• 
  Sheila Prema Roy (@SheilaPrema) reported 11 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  nobody (@yudish_dsy) reported 18 minutes ago

  @ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  Senthil Kumar R (@sandy_senthil) reported 19 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

• 
  ANMOL LAKHMANI (@ANMOLREY619) reported 19 minutes ago

  @ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look