ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

• 
  Subash RP (@subash_rkp) reported 3 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Saroooooo🧡🫰🏼 (@Missamma_019) reported 3 minutes ago

  Hi @ACTFibernet, I recharged for a 1-year plan, but due to a cable issue from your end, my Wi-Fi was unavailable for nearly 3 months. Since the issue was on your side, kindly extend my plan by 3 months or provide appropriate compensation. Please look into this.

• 
  @FactFighter_ (@MylifeMyrule851) reported 6 minutes ago

  @ACTFibernet strongly disappointed with this act fiber. Raised shifting request 30 days ago ticket hs closed without fixing the issue and trying to reach out multiple times but no technicians available. I really don't know how the network is handling by them. #donotrecommend

• 
  saravanan s (@ssaravananmechg) reported 7 minutes ago

  @ACTFibernet I have raised disconnection request 2 times but your side not initiated any action.what you think about the customer? What ever you do on your wish?...@DoT_India @TRAI .least bothered about customer...

• 
  Dibyajyoti Panda (@dibyapanda7) reported 8 minutes ago

  @ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical

• 
  R (@airnoforce) reported 11 minutes ago

  @ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet

• 
  Prafful (@prafful777) reported 12 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 13 minutes ago

  @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

• 
  GS Viswanathan (@gs_viswanathan) reported 13 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Arun Shankar (@ArunShanka17393) reported 15 minutes ago

  Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet

• 
  Lakhan (@LakhanINTS) reported 15 minutes ago

  @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all