ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

• 
  Subash RP (@subash_rkp) reported 30 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satadru Deb (@1400MicroGrams) reported 10 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Uday 😛 (@Saibrahmam5) reported 11 minutes ago

  @ACTFibernet Your customer support is incompetent, your service is unreliable, and your lack of accountability is unacceptable. Stop making false promises and start honoring your commitments.

• 
  Avi (@Keystone2Trade) reported 13 minutes ago

  @ACTFibernet I'm facing selective app connectivity issues. Basic websites work, but streaming apps like Netflix, Prime Video, and Hotstar aren't loading on my TV. I've already raised a ticket SR10281264299414 Please look into this at the earliest.

• 
  Susheel Siddamshetty (@susheelshetty) reported 14 minutes ago

  @ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 19 minutes ago

  @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.

• 
  S S Chandran (@SSChandran82) reported 20 minutes ago

  @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

• 
  Sahil (@being_sahil07) reported 22 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  Esesve Digumarthi (@esesve) reported 27 minutes ago

  @ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏

• 
  K (@Kritikaa014) reported 29 minutes ago

  @JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?

• 
  MR KAATS (@mr_kaats) reported 29 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet