ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

• 
  Subash RP (@subash_rkp) reported 11 minutes ago from Kanniyakumari, Tamil Nadu

  @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MK Samy (@Muthuk0103) reported 5 minutes ago

  @ACTFibernet Pathetic customer support. Neither getting support from your ground staff nor your systemised customer support. The beauty is unable to land to the customer service agent in your customer care numbers. Thumbs down 👎 0.5/10 on your after sales services.

• 
  Unnai Kelai (@prasdbZ) reported 5 minutes ago

  @ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber

• 
  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 8 minutes ago

  @ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.

• 
  prasant sharma (@prashantvats_px) reported 8 minutes ago

  @ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.

• 
  Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported 8 minutes ago

  @ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184

• 
  Uday 😛 (@Saibrahmam5) reported 16 minutes ago

  @ACTFibernet anyone considering this. save yourself the frustration. Choose @Airtelxstream4 or @jio_fiber instead. Their service and customer support are far more reliable than this pathetic experience.

• 
  BRP (@brpAndhra) reported 17 minutes ago

  @ACTFibernet you guys are holding my money I have relocated the connection and same router is used in new location. Shamelessly rejecting transfer of balance Multiple tickets with no resolution. @ConsumerReports

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 18 minutes ago

  @ACTFibernet The issue is still open. Kindly connect with the technician and let me know the current status honestly. Either you guys have not planned for this rainy season properly and are shortage of man power or just straight incompetent. Kindly take a look into this urgently!

• 
  Mirza Imran (@mirzaimran158) reported 20 minutes ago

  @ACTFibernet Hi Support Team, SR10181329999359 has been taking longer than expected. From 3 days i am following with them no one is approached to address the issue. Please expedite

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 21 minutes ago

  @ACTFibernet Hi will it be taking around 5 days to resolve the issue !!! Pathetic reply