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ACT outages and service status in Kanniyakumari, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kanniyakumari, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kanniyakumari, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kanniyakumari, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports Near Kanniyakumari, Tamil Nadu

Latest outage, problems and issue reports in Kanniyakumari and nearby locations:

  • subash_rkp
    Subash RP (@subash_rkp) reported from Kanniyakumari, Tamil Nadu

    @ACTFibernet I will be away from Bangalore for a while, Is there a way to stop temporarily the service?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • BoruahNamrata
    Namrata Boruah (@BoruahNamrata) reported

    Hello @ACTFibernet my ticket ID SR11080668119484, my Internet is not working since yesterday and no official is picking up my calls, pathetic customer service. Kindly look into this.

  • saffronisgood
    Kannan (@saffronisgood) reported

    @ACTFibernet It’s almost 2 working days now. Nothing has been done except this reply on X platform. Is this your best ever customer service?

  • raghuv_here
    Raghav (@raghuv_here) reported

    @ACTFibernet What is the ETA? I have been using ACT for more than 10 years and looks like support has degraded to lowest these days. Let me know if you can fix it or will go for @Airtel_Presence or @JioCare. You need 8 days to fix the issue?

  • Jyotithakur22
    Jyoti Singh (@Jyotithakur22) reported

    @ACTFibernet Not working till today.

  • EkanAnekan
    मार्गबन्धु श्रीधर: (@EkanAnekan) reported

    @ACTFibernet I have already informed in my DM to you as well as to your customer service that I am out of India and can not receive regular calls - I can only take WhatsApp calls. Please provide connection without further DELAY. Your representative spoke and took all the details and assured.

  • IgnatiousJovith
    Ignatious Jovith (@IgnatiousJovith) reported

    @ACTFibernet During their Sales cycle, they gives us a lot of hope, bells and whistles but in reality, nothing happens, nobody takes any actions till your 6 months advance payment gets over. They will never mind to provide any service because you are stuck and paid for 6 months.

  • neelnihal1
    ɱ૨.Nickk (@neelnihal1) reported

    @ACTFibernet pls help earliest. No technician or area manager is reaching out to clear the issue

  • varungupta3009
    Varun Gupta (@varungupta3009) reported

    Unbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."

  • sharif0120
    Sharif Mohammad (@sharif0120) reported

    @ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution

  • SBajaj06
    SBajaj (@SBajaj06) reported

    Weekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet