ACT outages and service status in Kallakkurichchi, Tamil Nadu

Problems in the last 24 hours in Kallakkurichchi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kallakkurichchi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kallakkurichchi, Tamil Nadu

The most recent ACT outage reports came from the following cities: Kallakkurichchi.

City	Problem Type	Report Time
Kallakkurichchi	Wi-fi	1 month ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramarko Sengupta (@ramarkosg) reported 4 minutes ago

  .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

• 
  'Beer' Grylls! (@mshankars) reported 7 minutes ago

  Dear @ACTFibernet it is so frustrating with your customer service while i ordered for one ACT stream box and keep waiting for it. Same experience while trying to upgrade the router and finally i had to give up.

• 
  Chandramouli Nallambakkam (@CNallambakkam) reported 10 minutes ago

  @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.

• 
  Patrick.Bateman (@redblue2504) reported 10 minutes ago

  @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

• 
  Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported 13 minutes ago

  @ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.

• 
  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 18 minutes ago

  Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Jul(DD/MM) 09:00 to 13:00. Team ACT How many months it will take ? @ACTFibernet

• 
  Satadru Deb (@1400MicroGrams) reported 20 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  MJ (@martiinwrites) reported 22 minutes ago

  @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

• 
  G. Sundarrajan (@SundarrajanG) reported 24 minutes ago

  I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

• 
  Uday 😛 (@Saibrahmam5) reported 29 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.