ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  dasari chaitanya (@daserichaitanya) reported 14 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  Pawan Sharma (@Roadnama) reported 15 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  Pawan Sharma (@Roadnama) reported 20 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 20 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 27 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  RamaGanesh (@ramaganesh) reported 27 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  dasari chaitanya (@daserichaitanya) reported 41 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  Sudheer Nemani (@sudheer456) reported 54 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Teja Sunkari. (@saradagakasepu4) reported 8 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD internet is not working at my place since last night ..No proper response to my complaint..!! Don't you guys have shame to bill for 30 days when you are providing services only for 28/29 days in a month ?? Worst internet service provider in recent times..#JustAsking

• 
  P.D 𝕏 (@dabir) reported 8 minutes ago

  @JioCare Hey Folks, this is not technical issue. Your Finance system has deallocated the plan. They have to authorise it. If this issue is not resolved in 24 hours, I will obtain new connection from @ACTFibernet

• 
  rajath salian (@salian_rajath) reported 9 minutes ago

  @ACTFibernet Unfortunately I have been hearing this same statement being made by your customer care executives as well but there is no resolution thus far that has proven satisfactory. Either your team delivers the service for which I paid or received fund the money that I have paid

• 
  S S Chandran (@SSChandran82) reported 12 minutes ago

  @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

• 
  Ramarko Sengupta (@ramarkosg) reported 12 minutes ago

  @ACTFibernet I heard the same thing a couple of hours back when I was finally able to get through to one of your customer service execs. And was assured it would be restored by 9pm on "highest priority"

• 
  Mirza Imran (@mirzaimran158) reported 14 minutes ago

  @ACTFibernet Hi Support Team, SR10181329999359 has been taking longer than expected. From 3 days i am following with them no one is approached to address the issue. Please expedite

• 
  NW (@naween__) reported 17 minutes ago

  @ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap

• 
  Sidharth74 (@Sidharth_74) reported 20 minutes ago

  @ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??

• 
  S (@HiShibamSarkar) reported 20 minutes ago

  @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

• 
  Uday 😛 (@Saibrahmam5) reported 20 minutes ago

  @ACTFibernet anyone considering this. save yourself the frustration. Choose @Airtelxstream4 or @jio_fiber instead. Their service and customer support are far more reliable than this pathetic experience.