ACT Outage Report in Kākināda, East Godāvari, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  dasari chaitanya (@daserichaitanya) reported 2 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  Pawan Sharma (@Roadnama) reported 8 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 21 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  Pawan Sharma (@Roadnama) reported 28 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

• 
  dasari chaitanya (@daserichaitanya) reported 30 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 47 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  Sudheer Nemani (@sudheer456) reported 50 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SelvaNatty (@SelvaNatty) reported 5 minutes ago

  @ACTFibernet been 3 days. Still no fix. I have already lost 3 days of my salary. Ticket#SR10349313382672. Customer service keep telling, 24 hours, 48 hours, before today eve.. But no serious effort.

• 
  Mohammed Taqiuddin (@Taqiuddin7509) reported 5 minutes ago

  @ACTFibernet Very shocked... Even no response in social media. I have registered complaint getting sms on 1700 hrs issue will be resolved but now is 1900 . There is a no response. Very poor customer care service as well. Not getting any resolution. I am facing same issue .

• 
  Hemanth Kumar.D (@kumartrl) reported 6 minutes ago

  @ACTFibernet I have elaborated my issue several times to your customer care executive

• 
  Sudesh Dipak Borgaon (@SudeshDipak) reported 7 minutes ago

  @ACTFibernet : Customer service seems to be least priority. Have been following up with hyd folks to come and fix the issue, but not luck yet. Neither they pick up customer call, nor they call back. ACTFibernet REFUND MY MONEY!!!

• 
  Desi_Engineer (@sagarshinde057) reported 8 minutes ago

  @ACTFibernet Took connection 15 days back proposed speed is up to 300Mbps, never got speed beyond 30Mbps sometime even worst getting speed in kbps even not able to open mails, In central areas of Bengaluru.. Could you please look in to it..

• 
  Virla (@Virla36511145) reported 9 minutes ago

  @ACTFibernet do u understand ur network is used by IT professionals as well ? And a downtime of 6hrs+ is not acceptable ? My renewal is due this month, seems like I should reconsider.

• 
  Abhi (@Abhi_Hansolo) reported 11 minutes ago from Bengaluru, Karnataka

  @ACTFibernet - internet connection is forever breaking down. Support option on the app doesn't register requests anymore - it simply goes to track on a browser, with no solution. There is no number to speak to a support executive. Are you hinting I should move to @airtelindia

• 
  Virla (@Virla36511145) reported 16 minutes ago

  @ACTFibernet When will u resolve it ? Its been 7 hours almost, a whole working day. Your team is not picking up calls from my number although I can see them “online” on whatsapp. Its not 100 gud days that make a happy customer, its fast resolution on 1 bad day that matters and u fail in that

• 
  Abinash Biswal (@Abinash_Biswal) reported 17 minutes ago

  @ACTFibernet You are over with tat and still it’s not solved. I don’t understand what’s happening here. Really pathetic services. Didn’t expect this kind of service from Act during these times.

• 
  vinodkumarvale (@Kumar2k89Vinod) reported 17 minutes ago

  @ACTFibernet what a useless services of actfirbernet. It never resolves client's complaints with in an hour. Whenever I called on the act fibernet customer care. I just get to hear their ******* standard sentence. Our technical team will visit at your location in24 hours.