ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  RamaGanesh (@ramaganesh) reported 2 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  Pawan Sharma (@Roadnama) reported 2 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  dasari chaitanya (@daserichaitanya) reported 10 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 17 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  dasari chaitanya (@daserichaitanya) reported 44 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  Sudheer Nemani (@sudheer456) reported 45 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

• 
  Pawan Sharma (@Roadnama) reported 57 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 59 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nithin kumar R (@Aeronithin01) reported 2 minutes ago

  @ACTFibernet chennai has one of the worst customer support service ever, I had been using ACT for 10 years no loyalty to customers. Raised a complaint on June 1st till date no resolution. agents are rude and even saying if you don’t like ask for disconnection.. level of service.

• 
  Sky (@i_am_not_aakash) reported 5 minutes ago

  @ACTFibernet @ACTFibernetHYD I needed my connection to get shifted, no response for days and days. Now I want my connection and subscription removed. No response. What a stupid interface you have. No customer care number on the app to help also.

• 
  crest (@N0PE_ALlTE) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD Really disappointed with the complete lack of response and support from the team regarding my issue for ticket id SR10180566938884 .No updates, no follow-up, and no effort to even contact me to resolve the problem. Customer support should do better

• 
  Benlita Pinto™ (@Benlita_Pinto) reported 9 minutes ago

  . @ACTFibernet your team did 'maintenance' yesterday & completely broke my internet. Router WAN IP is 0.0.0.0. Regular customer care is useless anyway. Fix this immediately! Every time you do your stupid maintenance, your employees mess up & leave me with no Internet for a day!

• 
  Arooran (@_arooran_) reported 10 minutes ago

  @ACTFibernet What kind of service is this? My internet has been down for over a week. Ticket SR10380552018234 was raised on Tuesday, and there is still no resolution. Every few hours I get another delay message instead of a fix.

• 
  sana (@sanakamra) reported 11 minutes ago

  @ACTFibernet you have an absolutely deplorable customer support. I raised a request to shift my connection and received no response for 2 days. After getting exhausted trying to get an update, I decided to forfeit the remaining two months on my plan and requested cancellation

• 
  Sreenivaasan (@sreeni08g) reported 11 minutes ago

  @ACTFibernet Requested for new connection and paid the amount 3 days ago. Yet to do the installation. Can you please help

• 
  Mrinal Pandey (@Miru6695) reported 15 minutes ago

  @ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know

• 
  Chamandeep Singh Kapoor (@NanakFarms) reported 15 minutes ago

  @ACTFibernet There is still no update its been more than 24 hours internet is not working. @ACTFibernet no one got back to me till now.

• 
  Dhahirasm (@dhahirasm) reported 15 minutes ago

  @ACTFibernet I had previously stated that my phone signal would not be available while I was at home, which is why I chose the @ACTFibernet . If you can, please contact me immediately.