ACT Outage Report in Kākināda, East Godāvari, State of Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kākināda, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at ACT
ACT is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Kākināda, State of Andhra Pradesh
Latest outage, problems and issue reports in Kākināda and nearby locations:
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RamaGanesh (@ramaganesh) reported from Kākināda, State of Andhra Pradesh
Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution
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Sudheer Nemani (@sudheer456) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.
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Rail Yatri - The Traveller (@KalyanBharadwa2) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.
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dasari chaitanya (@daserichaitanya) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet There are no updates on this issue.
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dasari chaitanya (@daserichaitanya) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.
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SREEVARDHAN ™ (@SreeSv6) reported from Kākināda, State of Andhra Pradesh
This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada
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Pawan Sharma (@Roadnama) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.
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Pawan Sharma (@Roadnama) reported from Kākināda, State of Andhra Pradesh
@ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Pandey🇮🇳 (@iabhi_Pandey) reported
@ACTFibernet 100 Mbps plan hone ke baad bhi LAN pe sirf 48 Mbps mil raha hai. Router & PC optimized hai. Please fix backend speed profile. Ticket already raised. Waiting for fix! #ACTSpeedIssue #ACTFibernet
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Parth Pahuja (@pahujaparth101) reported
@ACTFibernet @ACTFibernet Now i wont be continuing with your ****** connectio, service and the dark practices you follow. I want my advance refunded for 2 months. Or else i’ll be lodging a complain in consumer court.
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Parth Pahuja (@pahujaparth101) reported
I have screenshots and call recording of ACT guy saying that no additional fees will be charged. Once i received the bill i raised a complaint to @ACTFibernet customer care, this dragged on for 2-3 days and they mentioned that they will waive off the additional charge 2/n
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Parth Pahuja (@pahujaparth101) reported
@ACTFibernet The worst network provider. I got a new connection from ACT last month and I paid the amount in advance. Despite this they generated a bill with some other charges, which were not communicated earlier. 1/n
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Ravi Gunawat (@royalgunawats) reported
@ACTFibernet i will recommend people not to take connection of action fiber net no customer support poor connectivity. Customer service so poor no internet from 3 days and no response from anywhere.Customer care service don't provide option for complaint and to talk to executive
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HAMZA EQUBAL (@EqubalHamza) reported
@ACTFibernet @ActFibernetUser down the whole day! ETR crossed, still no resolution. Office work is badly impacted. If not fixed ASAP, I’m switching to another provider. #ACTFibernet #internetdown #WorkFromHome
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ANANT PREM (@ANANTPREM3) reported
@ACTFibernet my account number is 101702725395 for past many days facing connection issue kindly resolve
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minerd (@TSimphy12) reported
@airtelindia The worst customer support with no proper action plan. The fibernet as been down for past 3 days and it's not been fixed. Better opt for @ACTFibernet I just switched to airtel for a better plan but I fell prey to them. I hope others do not.
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Ravi Gunawat (@royalgunawats) reported
@ACTFibernet such a worst customer service internet not working and trying to call from morning on customer care number and there is no option for taking to executive and others option available are useless and just repeating them continously.
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Fadil Shayan (@8F42J310Y) reported
@varunkrish @ACTFibernet Every now and then I’ve a problem with them in Arumbakkam.