ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  SREEVARDHAN ™ (@SreeSv6) reported 1 minute ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  Pawan Sharma (@Roadnama) reported 14 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  dasari chaitanya (@daserichaitanya) reported 22 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  RamaGanesh (@ramaganesh) reported 24 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 41 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  dasari chaitanya (@daserichaitanya) reported 43 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  Sudheer Nemani (@sudheer456) reported 50 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

• 
  Pawan Sharma (@Roadnama) reported 58 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 2 minutes ago

  @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 3 minutes ago

  @ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice

• 
  ismail baumran (@ismailbinomer) reported 3 minutes ago

  @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

• 
  iYappan kRishnan (@jeeves_k) reported 7 minutes ago

  Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

• 
  Mukish Selvam (@mukish_s) reported 9 minutes ago

  @ACTFibernet Issue resolved. Thanks

• 
  sumanth (@sumanthcalling) reported 13 minutes ago

  @ACTFibernet Your chatbot is of no use. It's a mere ticket registering gateway. No way to connect to you other than that. I am a customer for 15 years. I just have to rethink about continuing with you.

• 
  Avinash Meka (@MekaAvinash) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

• 
  Dhanveer Singh (@DDhanveer) reported 21 minutes ago

  @ACTFibernet WHY HAS NO TECHHNICIAN BEEN ASSIGNED TO WORK ON THIS TICKET SINCE 3PM?? DON’T YOU WANT TO RESOLVE THE ISSUE ?

• 
  Ajay Kumar S (@SoleilFils) reported 22 minutes ago

  Been couple of days since I took a new connection. @ACTFibernet is down for more than 24 hours!

• 
  Pranshul Singla (@pranshul_singla) reported 25 minutes ago

  @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657