ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 8 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  Pawan Sharma (@Roadnama) reported 9 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

• 
  Pawan Sharma (@Roadnama) reported 17 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  RamaGanesh (@ramaganesh) reported 21 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  dasari chaitanya (@daserichaitanya) reported 32 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  Sudheer Nemani (@sudheer456) reported 36 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 36 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  dasari chaitanya (@daserichaitanya) reported 52 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deepak Raghuraman (@creativedeepak) reported 49 seconds ago

  @ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.

• 
  Bunny (@TFIBUNNY) reported 5 minutes ago

  @ACTFibernet Internet down for 5+ hours. Already spoke to customer care, but no resolution yet. Urgent work is affected. Please resolve ASAP. Account No: 101767849442 #ACTFibernet #PoorService #InternetDown

• 
  Ashish Dhaniwala (@thenameashish) reported 5 minutes ago

  @ACTFibernet Still no response nor any call received from technician. Do you have any intention of resolving my issue or should i terminate my connection and shift to a different ISP?

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 6 minutes ago

  @ACTFibernet Hi ACT I am your active customer since 2 year, now as we are out of station n nor we are using your services so we delayed the recharge, now we are back n want to recharge the plan but as per customer care team I need to pay 491 for activation of plan 1/3

• 
  Kiran Balaji G. (@kiranbalaji810) reported 8 minutes ago

  @ACTFibernet Super disappointing experience. The Sales team assured a different connection at the time of payment while the Installations team have installed a totally different connection. The Sales is not responding any further and I am not able to connect with Customer support

• 
  Vaishnavi Bhaskaran (@vaishbhaskaran) reported 13 minutes ago

  @ACTFibernet There will not be any more patience. A request for disconnection has been made, along with an application for new connection with another ISP. Since you folks are so inept and unable to deal with rain, suggest you service solely Rajasthan.

• 
  anand (@BeardBiceps) reported 13 minutes ago

  @ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet

• 
  Abhishek Kumar Singh (@travelgeekabhi) reported 17 minutes ago

  @ACTFibernet The account number is 110798170610 and the service request number is SR11080405691224

• 
  Madhu_radhi (@radhi_madhu) reported 18 minutes ago

  @ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad

• 
  anandvijayan (@anandvijayan) reported 19 minutes ago

  @ACTFibernet i renewed my connection for 6 months . Not able to access as it says password wrong . Really irritating time to change . Anand Vijayan 10567115 . I am 10 year old customer