ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  RamaGanesh (@ramaganesh) reported 8 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  dasari chaitanya (@daserichaitanya) reported 11 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  Pawan Sharma (@Roadnama) reported 14 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 18 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 25 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  Pawan Sharma (@Roadnama) reported 37 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  Sudheer Nemani (@sudheer456) reported 38 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

• 
  dasari chaitanya (@daserichaitanya) reported 54 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  neelam samanth (@NeelamSamanth) reported 4 minutes ago

  @ACTFibernet SR10179931727424- Internet down for 4+ days. Previous ticket was closed without resolution. Engineer confirmed switch issue but no action has been taken. No follow up so far. Extremely poor service. Need immediate escalation and restoration.

• 
  Aravind sankar (@Aravind11984139) reported 9 minutes ago

  I have raised 2 tickets in the ACT app, 1st one was not actually closed, got a call from team and they crtd new ticket by closing 1st. New ticket was automatically closed again, without any followup, I reopened, now again its closed without any resolution @ACTFibernet @ActfiberC

• 
  manjunath S (@manju132313) reported 10 minutes ago

  @ACTFibernet Requested junction box relocation (2nd → ground floor). First ticket closed without fix, second missed yesterday. If not done TODAY, power will be cut this evening coz of electrician work, multiple users will lose internet. Urgent action needed.

• 
  GODLIKE OP (@Laks_1996) reported 13 minutes ago

  @ACTFibernet It's been two days since we lost internet connectivity and no proper service to restore. SR10179879156154 FYI

• 
  Randeep Singh (@ramansaini) reported 16 minutes ago

  @ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Apr(DD/MM) 19:30 to 21:00. Team ACT This is what im getting. Can I request for cancellation of the plan and refund please. I don’t want to take it anymore @ACTFibernet @jagograhakjago

• 
  Tay (@Madtitan08) reported 18 minutes ago

  @ACTFibernet Either give the service today before 4PM or disconnect,or I shall file a compliant in National Consumer Helpline.Regards,your Harassed customer .

• 
  Rohit kumar ray (@rairohit298) reported 20 minutes ago

  @Srinivasa After multiple calls & emails, @ACTFibernet has closed my ticket without resolving my refund issue. Router already returned (have video proof), yet refund kept on hold for months.Ticket no :SR10279644165026, I have all most following up on daily basis.

• 
  suprateek (@suprateek13) reported 21 minutes ago

  @JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.

• 
  i@m (@FiZbQ) reported 22 minutes ago

  No internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . SR10179919423024

• 
  Parth (@jesus_father_me) reported 27 minutes ago

  @ACTFibernet please look at your ping issues in Bengaluru region I'm fed up now, feeling of switching services it's so bad i can't handle it now