ACT outages and service status in Kākināda, Andhra Pradesh

Problems in the last 24 hours in Kākināda, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Kākināda, Andhra Pradesh

Latest outage, problems and issue reports in Kākināda and nearby locations:

• 
  dasari chaitanya (@daserichaitanya) reported 18 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.

• 
  SREEVARDHAN ™ (@SreeSv6) reported 23 minutes ago from Kākināda, Andhra Pradesh

  This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada

• 
  Sudheer Nemani (@sudheer456) reported 26 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.

• 
  Rail Yatri - The Traveller (@KalyanBharadwa2) reported 33 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.

• 
  Pawan Sharma (@Roadnama) reported 34 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.

• 
  dasari chaitanya (@daserichaitanya) reported 53 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet There are no updates on this issue.

• 
  RamaGanesh (@ramaganesh) reported 54 minutes ago from Kākināda, Andhra Pradesh

  Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution

• 
  Pawan Sharma (@Roadnama) reported 59 minutes ago from Kākināda, Andhra Pradesh

  @ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Avinash Meka (@MekaAvinash) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

• 
  Sagar Reddy (@sagarreddy) reported 5 minutes ago

  @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

• 
  Seeker (@seeker0321) reported 5 minutes ago

  @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

• 
  Arun Vicky (@arunvicky2) reported 13 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

• 
  SY (@Beard__7) reported 16 minutes ago

  @ACTFibernet Please do this ASAP because my work suffers due to this problem.

• 
  Dinesh (@dineshrtvt) reported 19 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754

• 
  Dinesh (@dineshrtvt) reported 23 minutes ago

  @ACTFibernet @ACTFibernet you guys have such a worst customer support team who deliberately stops new customers.

• 
  Arijit Majumdar (@Aar_i) reported 24 minutes ago

  @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

• 
  S S Chandran (@SSChandran82) reported 26 minutes ago

  @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

• 
  Sanjay Singh (@sanjayrathore36) reported 29 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Worst services in Lucknow .