ACT Outage Report in Kākināda, East Godāvari, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kākināda, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kākināda, State of Andhra Pradesh
Latest outage, problems and issue reports in Kākināda and nearby locations:
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dasari chaitanya
(@daserichaitanya) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.
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Pawan Sharma
(@Roadnama) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.
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Rail Yatri - The Traveller
(@KalyanBharadwa2) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.
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Pawan Sharma
(@Roadnama) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.
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SREEVARDHAN ™
(@SreeSv6) reported
from
Kākināda, State of Andhra Pradesh
This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada
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dasari chaitanya
(@daserichaitanya) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet There are no updates on this issue.
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RamaGanesh
(@ramaganesh) reported
from
Kākināda, State of Andhra Pradesh
Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution
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Sudheer Nemani
(@sudheer456) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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prasad
(@prasadboomi) reported
@ACTFibernet 3) I am not sure why you are pushing for disconnecting a line? Or you are deliberately asking your customer to leave for other ISP? If safe custody is not even a policy then why its there in your support options. whats the procedure to temporarily hold my line.
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Anmol Bansal
(@imanmolb) reported
@ACTFibernet terrible experience from your sales team. They promise something else and the installation guys have no idea about what their sales team say. Utterly dissatisfied customer.
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J
(@jayantcharan) reported
@ACTFibernet Thanks so much, it appears resolved now, customer care told it would it would take 1 day, but solved immediately
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Gowtham Mano
(@GowthamMano2577) reported
@ACTFibernet you will not fix the issue or won't take action. Just think we are doing WFH, so for us internet is very essential, getting payment correctly right, then y can't u give proper internet, i am getting very bad scolding and worst name in my company because of u, don't act too smart
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prasad
(@prasadboomi) reported
@ACTFibernet 3) I am not sure why you are pushing for disconnecting a line? Or you are deliberately asking your customer to leave for other ISP? If safe custody is not even a policy then why its there in your support options. whats the procedure to temporarily hold my line?
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Anish
(@Daveanish2019) reported
@ACTFibernet No calls received yet. And it's not working for 8 hours now and counting
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Gaurav Bose
(@GauravBose1990) reported
@ACTFibernet Still no calls no resolution yet. If only the service speed were as fast as replies on twitter Had my previous connection from @tataplayfiber they were not only better in services but had an way efficient team to address concern . Regret not continuing with them switching to ACT
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Gowtham Mano
(@GowthamMano2577) reported
i am going to file a complaint & case in consumer court for not providing proper service & support after getting internet service charge payment correctly, pls try to response to customer with correct manner, every month 2 or 3 times same issue @ACTFibernet. @TRAI @JioFiberVoice
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Anuj Jain
(@anujvjain) reported
@ACTFibernet thick skin of folks at ACT. Extremely poor customer service or should I say no customer service at all. Please avoid ACT atleast in delhi NCR
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Benn victor
(@benn_victor) reported
@ACTFibernet SR10365267826864 - More than a day internet is down. Service person dinesh saying that already 70 complaints are there, they will resolve only after that. Is this the way act service works?no higher mgmt to escalate. Pathetic service, dumb management. #actfibernet#