ACT Outage Report in Kākināda, East Godāvari, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kākināda, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kākināda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kākināda, State of Andhra Pradesh
Latest outage, problems and issue reports in Kākināda and nearby locations:
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RamaGanesh
(@ramaganesh) reported
from
Kākināda, State of Andhra Pradesh
Hello @ACTFibernet plz wake up ur technical team kakinada location , since last 48hr there no update from ur team, i have called so many times but there no resolution
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Pawan Sharma
(@Roadnama) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Pathetic service. No internet since 21st March. Called almost 15 times to customer service, everytime they register the complaints but do nothing. If I had to spend a month without internet, I will prefer to go to Himalaya rather than paying to ACT.
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SREEVARDHAN ™
(@SreeSv6) reported
from
Kākināda, State of Andhra Pradesh
This connection is already active near my village, and some of my friends are using. Then what's the problem with my village @ACTFibernet My village location: Gollala.Mamidada
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dasari chaitanya
(@daserichaitanya) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet There are no updates on this issue.
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Pawan Sharma
(@Roadnama) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet I even memorised the names of your customer service people. Geeta, Sai Kiran all are bunch of morons who are repeating the same machine-answers since last 10 days. Change your name to unACT.
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Rail Yatri - The Traveller
(@KalyanBharadwa2) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Been 25 Hours since I mailed you people for the disconnection. No sign of call till now. If I get bill, will not pay for it as I have already dropped a mail 48hrs before the billing cycle for the disconnection. Customer care numbers are dead.
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dasari chaitanya
(@daserichaitanya) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet The worst customer support at vizag #vizagactfiber I need imitate assistance from an executive.
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Sudheer Nemani
(@sudheer456) reported
from
Kākināda, State of Andhra Pradesh
@ACTFibernet Sorry you lost it and you are late, called 15 times to the agent and 4 times customer care, no response and unanswered. @Airtel_Presence @airtelindia took that opportunity on the 1st call. I will give one last chance for another account that I have in BLR, fix it before you move.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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bower_pro
(@probow30) reported
@ACTFibernet Worst customer resolution team, any tickets raised resolution person just care about closing the ticket but do not provide a resolution to the problem. My brother raised lot of tickets but did not have a resolution for connectivity issues.
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet I have put the service request on 8th august at 7am till now the issue is not yet resolved and whenever I called customer service the work is going on issue will be resolved by 7pm .Till now it’s not yet resolved And they have changed ETR
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernetHYD @ACTFibernet worst service failed to restore the connection and many of my collegues connections are also down in our area. Act fiber react very late
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shivam🇮🇳
(@singershivam) reported
@ACTFibernet i have returned the router but i have not received any msg or mail about generating the REFUND KINDLY HELP
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Hariharan
(@HariOmHariharan) reported
@ACTFibernet second time in one month internet is down! Response not acceptable! Last time took two days to resolve! Service getting worse!. Don't you have redundant lines? Going to look for alternatives! Cannot afford to lose money because of you
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Aman
(@AmanAnnam18) reported
@ACTFibernet No disruption in a year and now two disruption in a week... Pretty significant shift in service. I am deprived of internet for past 5 hours and Point is I am working from home. Can't rely on @ACTFibernet
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Srinivasakalyan Begala
(@Srinivaskalyn29) reported
@ACTFibernet It’s been more than 36 hours and the network is not up. Can we really rely on this network while opting for WFH ? Their representative has stopped lifting my calls. Very bad network in Petbasheerabad. #Hyderabad @ACTFibernetHYD #HyderabadTimes #HyderabadMetro
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Klein Mayr
(@klein_mayr) reported
@ACTFibernet facing the same issue more than 6 months and they take min 2days to resolve the issue. customer care people does not give proper information on ticket and field agents never responds, Worst service.
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Samuel Mathew
(@SamuelM59583755) reported
@ACTFibernet pathetic service. Both digital TV and internet not working. Even though complaint was in the morning service person came late and then went to see the problem. After that phone switched off. End of day says will see tomorrow.
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernetHYD @ACTFibernet can anyone suggest me alternative service providers because we got vexed with these poor customer response team