ACT outages and service status in Jodhpur, Rajasthan

Problems in the last 24 hours in Jodhpur, Rajasthan

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jodhpur, Rajasthan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SBajaj (@SBajaj06) reported 2 minutes ago

  @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

• 
  Jahangir Alam (@TheJahangirAlam) reported 3 minutes ago

  @ACTFibernet Don't appreciate template response. Need to fix the issue asap

• 
  Rajenderreddy (@rajender4reddy) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket

• 
  Srinivas Konduru (@srinikonduru) reported 4 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  srikanth (@srisunraam) reported 9 minutes ago

  Hi @ACTFibernet , @FiberAct This is regarding Ticket no: SR10380431252560. It's 5 days now The previous two tickets were not resolved but closed. Can you please resolve the issue?

• 
  Jinendra Kothari (@Jinukothari2) reported 10 minutes ago

  @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

• 
  Atharva Pandey (@Atharva93602372) reported 11 minutes ago

  @ACTFibernet 2) which is completely unacceptable for a broadband provider. Kindly stop sending automated responses and resolve the issue urgently. Ticket ID: [SR10780489440484] #ACTFibernet #PoorService

• 
  Sreenivaasan (@sreeni08g) reported 11 minutes ago

  @ACTFibernet Requested for new connection and paid the amount 3 days ago. Yet to do the installation. Can you please help

• 
  yashwant singh (@YashSsm) reported 15 minutes ago

  @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

• 
  kashipboyina (@kashipboyina) reported 21 minutes ago

  @ACTFibernet @ACTFibernet How many days will it take to rectify my network issue? I do not understand why it is taking so much time. No one is answering my phone calls, and I have not received any update on the status of the complaint.