ACT Outage Report in Coimbatore, State of Tamil Nādu
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The latest reports from users having issues in Coimbatore come from postal codes 641014 and 641020.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Coimbatore, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Coimbatore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Coimbatore, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Coimbatore.
City | Problem Type | Report Time |
---|---|---|
Coimbatore | Total Blackout | |
Coimbatore | Internet | |
Coimbatore | Internet | |
Coimbatore | Internet | |
Coimbatore | Internet | |
Coimbatore | Internet |
Community Discussion
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ACT Issues Reports Near Coimbatore, State of Tamil Nādu
Latest outage, problems and issue reports in Coimbatore and nearby locations:
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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siva m
(@siva_apt) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach
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Sathiya
(@thisissathiya) reported
from
Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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G Mohandas
(@mohandas86) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet - Services is been really poor, 3 hours there is been no internet in my locality.. called customer care they mentioned they were not aware untill I complaint
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Shahul Hameed
(@hameed2905) reported
from
Coimbatore, State of Tamil Nādu
@JioCare from last 3 days my fibernet connection is not stable. From 8am to 5pm is not working. Everytime when I try to contact @JioCare no response from them. I was happy with @ACTFibernet.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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குருமா கிழவன்
(@Urbanaati) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Mohan Kumar
(@tmohank77) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet issue fixed got 35mbps and now back to their usual speed of less than 10mbps
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G0p!Kr!$hn@
(@_z0x0z_) reported
from
Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Parϝʜpᴉɒn
(@redpepper008) reported
from
Coimbatore, State of Tamil Nādu
@anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down
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Mohan Kumar
(@tmohank77) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet horrible service continues... now have to take steps to go to consumer affairs.
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Surya Prakash
(@suryaprakashOG) reported
from
Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Satheesh Kumar
(@saarjuna) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Mohan Kumar
(@tmohank77) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet hopeless service promise 100+ mbps get around 10mbps
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jayant Kumar
(@jayantkumar90) reported
@ACTFibernet What is wrong with your systems? I have informed this several times onto the ACT helpline and field team. I own a single account but my mobile number is linked with multiple accounts and hence I am unable to use my mobile number to login n access my account online😤
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Santosh
(@ETbroughtushere) reported
@ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you.
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Vicky
(@Vicky11812784) reported
@ACTFibernet Thanks to Utkash for coming down in rain and saving the life! Just bec of him i am letting go my request to go another operator!
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Abhishek Chethan
(@AbhishekChethan) reported
Very poor internet service. Paying premium price for pathetic service. Disappointed. Every 10 days there is no internet for the next 2 days. Always issue's 👎🏼👎🏼 not at all dependable. @ACTFibernet Cancelling my connection.
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Aziz
(@Aziz26330896) reported
@ACTFibernet I have rasied the complaint to change the cable. No has done anything after its being one month.i have paid the bill...
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Santosh
(@ETbroughtushere) reported
@ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you. ticket number SR10261933146502 Account Number is 102016675492
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Deepak
(@dkdeepakk94) reported
@ACTFibernet @KRISHNA83138665 Your service is very bad, I have been paid for 1 week for new connection but till now my connection is not installed
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Devashish Pawar
(@devashish_pawar) reported
@ACTFibernet One of the worst IST. Have been trying to get my broadband services resumed after suspension. It's been more than 48 hours but still no proper response. All I get to hear from customer service is PLEASE RATE THIS CONVERSATION IN NEXT LEVEL. ? IS THIS A JOKE.
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Naveen
(@zanaveen) reported
@ACTFibernet I am not getting internet from 7 days. Today customer care called me and told to get disconnected forcefully as there is no available box connection. I have paid 4 Months advance money as I trusted ACT. Now not sure about refund Can I get some help User Id : 11079171
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Udayan Si.
(@suriyanudaya) reported
@ACTFibernet I have raised complaint this evening 6.30pm and it is closed by 8.30pm without solving the issue. This is happening second time in the last 10days. Again and again I am contacting customer care and wasting my time. As a long time customer, what shall I do.