ACT Outage Report in Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Coimbatore, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Coimbatore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Coimbatore, State of Tamil Nādu
Latest outage, problems and issue reports in Coimbatore and nearby locations:
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Neethinathan (@neethinathan) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Ansar (@ansar3002) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Raghu (@Raghhu_visu) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet you are useless network ..past two days no connection.
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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AdithyanElangkathir (@adithdhanush) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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அந்நியன் (@raky_says) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Navanith Srinivas (@nava_srini) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
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Gowtham Gurunath (@Gowtham29_G) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Kindly check your DM.. tomorrow from 6pm lockdown is there and I need a working internet connection before that. It's taking too long for you Ppl to provide a proper solution. Kindly respond asap.
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Hari Prasad Mohan (@hpm94) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh (@SureshV00545957) reported
@suryanvu @ACTFibernet The people sitting at the top thinks customers are money making cows. No respect and no customer friendly. Act is only Ticket making factory
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Zii bomba (@zibomba1) reported
@rituontherun @ACTFibernet @ACTFibernet this is the ticket number you might forgot because you guys are busy in collecting bills and running towards collecting money rather than resolving the issue.. SR10656380929182
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viplav salokhe (@Iamviplav_) reported
@ACTFibernet Complaint number: SR10156410271932. I hope you guys resolve this as scheduled. I don't want to miss my office again coz of you guys. Kindly look into this.
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Eshita narayan (@eshidesire94) reported
@ACTFibernet After 1000 times explainig the issue to your customer care still I have a received a bill mail with due amount. I don't understand this service. I had taken a 3M plan which I paid for and raised disconnection request on 30th April.
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PurpleGusher.bin (@PurpleGusher1) reported
@sidharth_anil_ @ACTFibernet Same man if **** had a have it would be ACT
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Eshita narayan (@eshidesire94) reported
@ACTFibernet At that time I have credit amount in my account as informed by your customer care representative Now again back to square one. Why the due amount is reflecting in my account and I had balance from my previous connection where is that gone.
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Vilva (@djvilva) reported
@ACTFibernet when contacting the support team they tell me that the associates from my location will reach out to me but they never do yet they close the ticket as "Resolved" Ticket number : SR10856329796744 I'm really disappointed now kindly help me @ACTFibernet
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Rishabh Chormalle (@rishabhchrmalle) reported from Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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Princy (@Princy21341483) reported
@ACTFibernet worst customer care service... I regret using act
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Princy (@Princy21341483) reported
@ACTFibernet No body is giving us any kinda response. I'm sorry to give such comments. Really upset with the way act costumer care reply us. Every single monthl 2 to 3 days internet is not working.. what for I'm paying? Not satisfied atoll. I wanna disconnect it. They're also not guiding us.