ACT Outage Report in Coimbatore, Tamil Nadu
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coimbatore come from postal codes 641008 and 641009 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Coimbatore, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Coimbatore, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Coimbatore, Tamil Nadu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Internet | 8 days ago |
|
Coimbatore
|
Internet | 19 days ago |
|
Coimbatore
|
Internet | 3 months ago |
|
Coimbatore
|
Wi-fi | 3 months ago |
|
Coimbatore
|
Internet | 4 months ago |
|
Coimbatore
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Coimbatore, Tamil Nadu
Latest outage, problems and issue reports in Coimbatore and nearby locations:
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet hopeless service promise 100+ mbps get around 10mbps
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shahul Hameed (@hameed2905) reported from Coimbatore, Tamil Nadu@JioCare from last 3 days my fibernet connection is not stable. From 8am to 5pm is not working. Everytime when I try to contact @JioCare no response from them. I was happy with @ACTFibernet.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, Tamil NaduOn 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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குருமா கிழவன் (@Urbanaati) reported from Coimbatore, Tamil Nadu@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
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Satheesh Kumar (@saarjuna) reported from Coimbatore, Tamil Nadu@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet horrible service continues... now have to take steps to go to consumer affairs.
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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G0p!Kr!$hn@ (@_z0x0z_) reported from Srīnivāsapuram, Tamil Nadu@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet issue fixed got 35mbps and now back to their usual speed of less than 10mbps
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Surya Prakash (@suryaprakashOG) reported from Coimbatore, Tamil Nadu@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
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Sathiya (@thisissathiya) reported from Srvanampatti, Tamil Nadu@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, Tamil Nadu@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Parϝʜpᴉɒn (@redpepper008) reported from Coimbatore, Tamil Nadu@anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down
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siva m (@siva_apt) reported from Coimbatore, Tamil Nadu@ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet hopeless service by your person on 9566141007 Says he will arrange test router by Saturday and still not provided Now he does not even attend my call You and your employee follow the same ****** policy
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G Mohandas (@mohandas86) reported from Coimbatore, Tamil Nadu@ACTFibernet - Services is been really poor, 3 hours there is been no internet in my locality.. called customer care they mentioned they were not aware untill I complaint
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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suraj agrawal (@suraj99) reported@ACTFibernet @ACTFibernetHYD pathetic service. Waste of money. Useless employees. Zero skills employees.. very bad service
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Abhishek (@iA_ABHISHEK) reported@ACTFibernet Have a minimal decency to respond to matters and admit if you are incapable of doing it. Anyways have filed a consumer complaint (docket number - 2857588) and will be filing another complaint with district consumer commissions and will be sharing you all details/e-notice.
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SBR (@bussireddy) reported@ACTFibernet #hyderabad Ticket SR10160013757832 - It's been 4 hours of downtime for entire area and no response or acknowledgement of the issue. What's happening ?
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Chethan kumar P (@p_chethu) reported@ACTFibernet If you are not able to solve the problem please tell it directly, here my work is hampering without internet and kind of reply that is provided by customer care is not at all promising.
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pratimesh srivastava (@pratimesh) reported@ACTFibernet DMed you details but question is more on how come app doesn't allow that? Should I file a complaint with consumer forum on how ACT is working in bad faith and doesn't allow customers to downgrade plan from App.
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Chethan kumar P (@p_chethu) reported@ACTFibernet I have got the same response for 3 1/2 days, Please allocate a technician to solve the problem, simply don't tell will arrange a callback. (No one had called yet)
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Pradeep (@Pradeep71778534) reportedThe worst internet service provider in Bangalore. Disconnected 3 times in a week and no proper response by customer support. I am fed up and thinking to change my internet provider.@ACTFibernet
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Sαɳƙαɾι (@mysty_girl) reported@ACTFibernet from morning facing WiFi problem #chennai,, pls rectify it soon
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SBR (@bussireddy) reported@ACTFibernet #hyderabad Ticket SR10160013757832 - It's been 4 hours of downtime for entire area and no response or acknowledgement of the issue. What's happening ? @ACTFibernetHYD
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Manjushree (@Manjush87931198) reported@ACTFibernet #PatheticExperience 102552387379 a/c no I was told that I won't be charged for the reconnection or disconnection by Customer care executive but now the charges have been added in my bill.When I try to reach customer care my issue isn't getting resolved.#Disappointed