ACT Outage Report in Coimbatore, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Coimbatore, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Coimbatore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at ACT
ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (69%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (4%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Coimbatore, State of Tamil Nādu
Latest outage, problems and issue reports in Coimbatore and nearby locations:
-
Shahul Hameed (@hameed2905) reported from Coimbatore, State of Tamil Nādu
@JioCare from last 3 days my fibernet connection is not stable. From 8am to 5pm is not working. Everytime when I try to contact @JioCare no response from them. I was happy with @ACTFibernet.
-
siva m (@siva_apt) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
-
Ansar (@ansar3002) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
-
Sathiya (@thisissathiya) reported from Srvanampatti, State of Tamil Nādu
@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
-
Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet hopeless service promise 100+ mbps get around 10mbps
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
-
குருமா கிழவன் (@Urbanaati) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use
-
Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!
-
Surya Prakash (@suryaprakashOG) reported from Coimbatore, State of Tamil Nādu
@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.
-
Mohan Kumar (@tmohank77) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet issue fixed got 35mbps and now back to their usual speed of less than 10mbps
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO
-
Satheesh Kumar (@saarjuna) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
-
Shabbz (@sabari31398) reported from Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
-
G0p!Kr!$hn@ (@_z0x0z_) reported from Srīnivāsapuram, State of Tamil Nādu
@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫
-
Parϝʜpᴉɒn (@redpepper008) reported from Coimbatore, State of Tamil Nādu
@anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down
-
Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, State of Tamil Nādu
On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
-
G Mohandas (@mohandas86) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet - Services is been really poor, 3 hours there is been no internet in my locality.. called customer care they mentioned they were not aware untill I complaint
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ahmed Abdul Rahman (@AhmedAb83517559) reported
It has been three days since the internet at my home is not working. I have already raised a complaint and it has been more than 2days still there is no update on the issue. @ACTFibernet please look into the issue. My request no is SR10162544258682. Location- Saidabad,Hyderabad.
-
Azarudeen Anifa (@azarudeen_anifa) reported
Dear @ACTFibernet , Thanks for making me to the peak of frustration. over 5 days 3 tickets, no one resolved and closed and your executives are just telling don't know why internet fluctuations are happening. I would recommend never ever think about ACT in a dream also
-
Aashi Arya (@AashiArya1) reported
@airtelindia unexpected behavior. I was informed that the new broadband connection is free for 1 month with the dth connection included. But now @airtelindia is charging us for the free month service with 790 rupees. Time to switch @ACTFibernet for the broadband it seems.
-
krishna (@krishnaerb) reported
@ACTFibernet Never get a call back from your concern team I had already been experienced3
-
user (@FrustratedUser_) reported
@bharath_rsn @ACTFibernet You can get a permanent fix via asking for a disconnection and move to other alternatives. @ACTFibernet sucks now..
-
user (@FrustratedUser_) reported
@Vinaykr002 @ACTFibernet @KRISHNA83138665 They will comeback with all kind of excuses but will be t work on resolution.
-
Sourav (@sourav_das03) reported
@ACTFibernet Abe tumhari problem kya hai?? 1 din bhi nhi hue aur firse internet issue Bc...now cut tera connection bhadd mai jaye.... **** you and **** your whole company ....
-
Komal (@KarwaKomal) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD please update us from your end. Still waiting for resolution even after 40+ hours of no internet connectivity
-
DJ (@DJBahirat) reported
@ACTFibernet . Is there someone to look into the customer complaints. All your executives are tought to repeat the same sentence with no focus on resolving the issues. Pathetic Service.
-
Naresh Gopu (@princenaresh5) reported
@ACTFibernet No one from you contacted me regarding this issue and the issue is not solved yet @ACTFibernet