ACT Outage in Coimbatore, State of Tamil Nādu

@anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down

@ACTFibernet - Services is been really poor, 3 hours there is been no internet in my locality.. called customer care they mentioned they were not aware untill I complaint

@ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach

@sithhlordd @ACTFibernet Exactly man. Someone from @ACTFibernet called me today and in the afternoon for 10mims it was at 50mbps but now it's back to its original speed of 1.5mbps. The customer service guy told me my router was old. That old router still gives me 100mbps which is a decent speed.

@ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use

@ACTFibernet I too regret for taking @ACTFibernet . There is no one to look into the complaint raised . No option to reach out to the customer support . Poor nodal appallete .

@ACTFibernet you are undoubtedly the king of horrible customer service. State bank of India must really be dethroned in that front. You’re the boss!

On 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!

@ACTFibernet Internet is disconnected in Coimbatore.. its been more than 30 hrs still not resolved.. one service guy attended the spot but cannot solve. He escalated n left. Sry to say VERY POOR SERVICE .. grt disappointment 🚫

@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏

@ACTFibernet Greetings, I've been constantly trying to downgrade my billing cycle to monthly but no help. Your call centre team is extremely inefficient. I called the local support person in CBE - extremely rude. Poor customer satisfaction. Call me. End of story - Moving to JIO

@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.

@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.

@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT

@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT

@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response

@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.

@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.

@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel

Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.

I wanted to get ACT Fibernet in Delhi because there's almost no other good broadband service in my area, but after looking at all the reviews about the pathetic customer service who doesn't even respond, I changed my decision. Please step up your customer care @ACTFibernet 🙄.

Really Very Worst Experience For A Video Creater On @YouTube When Our @ACTFibernet Connection Not Working Properly & NoBody Solve the issue even after many reminders. Really Needs Improvement in Service Department @ACTFibernet

@ACTFibernet Yes you guys! Will regret for inconvenience, but won't do any solution,

@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.