ACT Outage Report in Coimbatore, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Coimbatore, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Coimbatore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Total Blackout (14%)
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Wi-fi (14%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Coimbatore, State of Tamil Nādu
Latest outage, problems and issue reports in Coimbatore and nearby locations:
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
But still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Sahoo
(@sahoodmail) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet This is worst, not the first tyme. planning to move wired underground BB provider. 😣 #ActFibernet #coimbatore
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Neethinathan
(@neethinathan) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
Never seen a pathetic customer service like @ACTFibernet, Hanging up the calls when you ask for queries. Highly not recommending anyone to use @ACTFibernet at all. So unethical and unprofessional bunch of staffs everywhere from service engineers to call center people
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Gowtham Gurunath
(@Gowtham29_G) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Kindly check your DM.. tomorrow from 6pm lockdown is there and I need a working internet connection before that. It's taking too long for you Ppl to provide a proper solution. Kindly respond asap.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Greetings, this is Sabari Ganesh from Ramnagar, Coimbatore. ACT has been facing connectivity issues since morning in the entire apartment. Not able to WFH. We tried calling the local service centre but no response. Kindly action in resolving the issue at the earliest
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Raghu
(@Raghhu_visu) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet you are useless network ..past two days no connection.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Prashanth Shanmugam
(@Ztarp) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
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Ansar
(@ansar3002) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst actfibernet team pay tha amount for new connection 3 days before . Executive and field officer both are no response
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Shabbz
(@sabari31398) reported
from
Coimbatore, State of Tamil Nādu
@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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AdithyanElangkathir
(@adithdhanush) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet please look into the issue
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அந்நியன்
(@raky_says) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Ashwinth Janarthanan
(@ashwinthj) reported
from
Coimbatore, State of Tamil Nādu
Getting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Hari Prasad Mohan
(@hpm94) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet most disappointing service ever. Paid for installation and no proper response for the past 3 days after promising installation on the same day when the payment is done.
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Navanith Srinivas
(@nava_srini) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet no reply for the mail and unable to reach customer care also. Please contact me in DM #disappointed #needhelp
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nallu Tarun Kishore
(@NalluTarun) reported
@ACTFibernet I have patiently been waiting for this issue to be resolved. No one called and the issue persists. Shows how much you can. @ACTFibernet #balamalladi #actfibernet #actfiber Have you ever wondered why there is not a single tweet praising you for your service?
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Shaik Hyder
(@ShaikHy15806903) reported
@ACTFibernet Your service suck. Raised complaint via app sent a tweet all for nothing. You people resolved the ticket without even speaking to me. Facing power back up issue since more than a month. No resolution. Shame on your service.
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himadri das
(@Himadridas87) reported
@ACTFibernet I have paid for last 6 moths.After visitng my place your engineer raised a request today for reconnections.this is messgae i got. Dear Customer, your recent reconnection request has been registered with reference ID-SR10251325760741. Refund my 6 month money.
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SIVA KRISHNA PRASAD ARJA
(@sivaiihm) reported
@ACTFibernet The problem is still there account is reactivated but still showing pending amount. Got another message of deactivation, mailed the transfer details waiting doe final resolution
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CHRISTOPHER
(@ChristoKez) reported
@ACTFibernet U guys are real sick and lazy am sick of u guys please cancel my connection nuf of fighting for a ticket opened from Friday no single executive to fix this ??? #actfibernet
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Soundarya Bala Nandakumar
(@Itsmesoundarya) reported
Hi @ACTFibernet Get ur customer supper team to call me. I have issues with my connection if that’s not sorted I will not complete my bill payment this month n definitely shift to a better broadband service. I am tired of trying to reach ur customer care service.
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Varun Bhoopalam
(@Sir_Bhoopalam) reported
@ACTFibernet @ACTBangalore There are a few wire of your company which have been dangling and hanging at very low height in our roads in JP Nagar 2nd Phase Bengaluru. We have been trying to communicate with you to raise a complaint on this but not reachable. Kindly get it removed
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Srihari
(@sri_1305) reported
@ACTFibernet here is another issue.. it's been more than 4 hours ..could you please check this Dear Subscriber, This is an automatic email confirmation to inform you that your ticket number SR10451323269122 has been registered. Account Number is 104416807405
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet , there was power fluctuation in our community and after that the internet connection disappeared. Now the modem is on but we can't even see our network. Have tried all we know but no connectivity. Please help
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@Mittal Sumit
(@Autonomousbody) reported
@ACTFibernet very bad service. No speed at all