ACT outages and service status in Jamshedpur, Jharkhand

Problems in the last 24 hours in Jamshedpur, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jamshedpur, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Jamshedpur, Jharkhand

Latest outage, problems and issue reports in Jamshedpur and nearby locations:

• 
  Mr.Khamb (@PratikKhamb) reported 46 seconds ago from Jamshedpur, Jharkhand

  i need help with my account and the app does not seem to be of any help. It is urgent !! @ACTFibernet

• 
  Farooq (@BadmashFRQ) reported 8 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet Not needed. Already resumed the plan, will have to tolerate you guys for another 6+1 months. Paid an additional 1k just to get service back.

• 
  Farooq (@BadmashFRQ) reported 24 minutes ago from Jamshedpur, Jharkhand

  @Abzalk3 @ACTFibernet Yep! Had to pay an additional 1k to get my plan reactivated. The rudest customer care executives I've ever talked to. But, not in blr now and don't have time to change provider so, sticking with this for now.

• 
  Farooq (@BadmashFRQ) reported 36 minutes ago from Jamshedpur, Jharkhand

  @ACTFibernet I had to call on my own multiple times to get this 'resolved'. Separate call to get my account reactivated, another call to get them to change my plan and now waiting for 48hours to receive internet! You guys are wayyy too slow!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rugved (@DavidRugved) reported 9 minutes ago

  @ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP

• 
  Kumar Srinivasan (@kumaranna) reported 9 minutes ago

  @ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride

• 
  Dhanveer Singh (@DDhanveer) reported 11 minutes ago

  @ACTFibernet This is sheer negligence and a complete failure on your part. You failed to assign an engineer when I already infomee aboutinternet issue at 3:00 PM. It has been hours and I am still without a resolution. This is seriously impacting my work. FIX IT NOW @ACTFibernet

• 
  sri vatsav (@SrivatsavGorthi) reported 15 minutes ago

  @ACTFibernet What is the latest resolution here?

• 
  Himanshu Basoya (@HIMANSHUBASOYA) reported 16 minutes ago

  Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

• 
  prasant sharma (@prashantvats_px) reported 16 minutes ago

  @ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G

• 
  ismail baumran (@ismailbinomer) reported 17 minutes ago

  @ACTFibernet Why no one is ready to fix this in one go. After every couple of weeks I’m facing the connectivity issue and you guys take 4-7 days to get this fixed waste of time money. If you don’t have man power then don’t expand your bandwidth

• 
  Enu_Gotthilla (@VijayarajB) reported 20 minutes ago

  @ACTFibernet I know there is no service. But why r u not exploring these cities? How come you have it in Bengaluru?

• 
  SVN Prasad (@svn_prasad) reported 21 minutes ago

  @ACTFibernet I already replied to ur team last wk abot the clarification hw the bill is calculated as I got some difference with the prorated calculation. Also req u check d email thread properly as I did mentioned already to disconnect the service. Plz chk and revert to that email thread

• 
  Haris (@hahmad71) reported 22 minutes ago

  Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting