ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 51 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kashipboyina (@kashipboyina) reported 6 minutes ago

  @ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...

• 
  Priyank Rastogi (@_PriyankRastogi) reported 7 minutes ago

  @ACTFibernet Had a pathetic customer onboarding experience. Applied for new fibernet conection. Made 3 months advance payment as per policy. More than 24 hrs passed and no one contacted for installation. Regretting my decision to go with @ACTFibernet Bangalore

• 
  卐 TheFirstratedIndian 卐 🇮🇳 (@srikanth_me) reported 13 minutes ago

  @ACTFibernet such a horrible experience. Paid for a fire stick and waiting since 1 month. Neither customer care nor installation team are taking any action. Ticket SR10280243384397. Seriously one of the worst experiences. I will keep posting about the progress here.

• 
  Jahangir Alam (@TheJahangirAlam) reported 15 minutes ago

  @ACTFibernet Don't appreciate template response. Need to fix the issue asap

• 
  🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported 15 minutes ago

  @ACTFibernet App is showing nothing ,yesterday resolution time update 16 hr still no one visit to check issue also no appropriate update in ticket If 1 forget to pay on time you make several followup through app, WhatsApp,sms etc, but on complete no response even after ETR.

• 
  huh! is it me (@Avinash_ganapa) reported 17 minutes ago

  @ACTFibernet This is not the first time it’s happening, either fix it and solve the problem for good, or il proceed with consumer court with entire SR numbers for the last 1 year

• 
  Amit (@leosamit) reported 19 minutes ago

  Hey @ACTFibernet your service is pathetic. Your technicians are damn arrogant. The tickets we raise don't get resolved even after 12 hours. Seriously thinking of changing

• 
  Ramarao Dutta (@urchinni) reported 26 minutes ago

  @ACTFibernet @ACTFibernetHYD It has been more than 3 days since our internet connection stopped working. Despite repeated followups all we receive are standard responses with no actual resolution. Not a single technician has visited, nor has anyone contacted us. SR10180458129024

• 
  Jinendra Kothari (@Jinukothari2) reported 28 minutes ago

  @ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.

• 
  Jinendra Kothari (@Jinukothari2) reported 29 minutes ago

  @ACTFibernet Two times the tickets are closed without actually resolving the problem. Worst service provider. What is wrong with you people?