ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 45 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vimalathithan Devaraj (@dvimal27) reported 17 seconds ago

  @ACTFibernet @ACTFibernet After 4 days of no action on SR10180936078194, I have switched to Airtel. Demanding full refund of ₹3,878.92 (₹700 shift + ₹3,178.92 prepaid plan) within 48 hours. Service not delivered despite payment = deficiency of service. Next step: @DoT_India complaint.

• 
  Manish Kumar (@Jadeja_manish25) reported 28 seconds ago

  @ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.

• 
  Prafful (@prafful777) reported 2 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you

• 
  Sharath (@thisissharath) reported 5 minutes ago

  @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 10 minutes ago

  @ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.

• 
  Shiva Kumar N12 (@shivakumar_n12) reported 11 minutes ago

  @ACTFibernetHYD @ACTFibernet please disconnect my connection. It’s repeating the issue with the network. Even your customer care is also worst in care about customers

• 
  R (@airnoforce) reported 16 minutes ago

  @ACTFibernet @ACTFibernet please help..this is yet to be resolved

• 
  Subbaraman R (@Rsram1950) reported 21 minutes ago

  @ACTFibernet Times have changed and the present administration and staff decided to shut down the organization by simply driving out the long standing customers out by faulty service and never caring for them. 👏🏻👏🏻👏🏻

• 
  Madhav Vasanth (@tisismadhav) reported 22 minutes ago

  Hey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 22 minutes ago

  Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds