ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 2 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M S S Reddy (@shivareddy9467) reported 3 minutes ago

  @ACTFibernet The technical service team is the worst. Without resolving the problem, they requested that I close the case.,Your ACT Fibernet Ticket no: SR10181004068024 last three days I am facing network issue.

• 
  Sharath (@thisissharath) reported 3 minutes ago

  @ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky

• 
  Star antey rebel yera 👊😎 (@Saikrishna0079) reported 6 minutes ago

  Pathetic customer service @ACTFibernet

• 
  Ramlal Waghray (@ramlal_w) reported 7 minutes ago

  @ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation

• 
  CA Paramesh Akkili (@ParameshAkkili) reported 8 minutes ago

  @ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.

• 
  Ruchi (@_4Ruffle) reported 10 minutes ago

  @ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.

• 
  Manish Kumar (@Jadeja_manish25) reported 10 minutes ago

  @ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.

• 
  Karthik (@KarthikeyanS01) reported 15 minutes ago

  @ACTFibernet from being used to one of the best to becoming one of the worst is commendable team ACT Fibernet. You are losing valuable customers. Thanks to the ignorance of your customer care team (one Mr. Dinesh is excellent in being rude and unprofessional). Keep it up 👏🏻

• 
  Viyaki (@viyaki_s) reported 16 minutes ago

  @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

• 
  Tushar Sharma ( Franky) (@NINJA_OP13) reported 18 minutes ago

  @ACTFibernet recently I active my wifi and do recharge but it's almost 5 hours and wifi is still not working. I miss my already 3 meeting and I got delayed in my work so please do something otherwise I will discontinue the wifi.