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ACT

ACT outages and service status in Indore, Madhya Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Indore, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at ACT

ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

  • agrawal24
    Kshitiz (@agrawal24) reported from Indore G.P.O., Madhya Pradesh

    @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    SR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?

  • sameermoh
    Mohammed Sameer (@sameermoh) reported

    @ACTFibernet SR10180483914514 is still not resolved, the issue has been unresolved for 17 hours now. The ETR was 21:00 hrs. My day to day tasks are hampered because of your irresponsible messages and delay in resolving the issue with wrong ETR.

  • Arjungopalan
    Rajagopalan Baskaran (@Arjungopalan) reported

    @ACTFibernet Same complex with multiple ACT connections here. Only our connection is not working. Why is it taking so long for your executives to resolve it?

  • IMEMYSELF_MK15
    Majestic soul (@IMEMYSELF_MK15) reported

    @ACTFibernet When you will do so. Your technician donot listen to customer problems and talk with rudeness.

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket

  • narenn86
    NARENDRA (@narenn86) reported

    @ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.

  • ayushkhndelwal
    Ayush Khandelwal (@ayushkhndelwal) reported

    @ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.