ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 27 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhilash Pillai (@AbhilashRPillai) reported 5 minutes ago

  @ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.

• 
  Atharva Pandey (@Atharva93602372) reported 9 minutes ago

  @ACTFibernet 2) which is completely unacceptable for a broadband provider. Kindly stop sending automated responses and resolve the issue urgently. Ticket ID: [SR10780489440484] #ACTFibernet #PoorService

• 
  sugamgandhi (@honestsugam) reported 10 minutes ago

  @ACTFibernet my connections are removed. I had places request to change ownership not to disconnect. Also app is not working since 2 hours. Otp error. How can i reach you

• 
  Rajenderreddy (@rajender4reddy) reported 13 minutes ago

  @ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket

• 
  Kiran Vanam (@vanam_kiran) reported 17 minutes ago

  @ACTFibernet Still no response from your team, You have collected prepayment for three months but no basic service to your customer @consumerforum_ fourm Can you help me with the legal action to protect customer Rights?

• 
  Jinendra Kothari (@Jinukothari2) reported 17 minutes ago

  @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

• 
  PJ (@Prateek90621286) reported 18 minutes ago

  @ACTFibernet I had recently relocated, and your technician installed the router at the wrong place. There is no option to cancel my connection or get that guy back. It always shows it will charge me a 700 rupee fee all over again. Help!

• 
  SBajaj (@SBajaj06) reported 18 minutes ago

  @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

• 
  Sachin (@SachinNJha) reported 19 minutes ago

  No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka

• 
  Heemen Nagar (@heemen_nagar) reported 21 minutes ago

  @ACTFibernet @ACT_Issues 2nd time linkdown problem in a week. Next month Renewal is due, if problem continue- decided not to renew.