ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 51 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rishi Marwah (@r_marwah1993) reported 5 minutes ago

  @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

• 
  dheeraj aithal (@dheerajaith) reported 10 minutes ago

  @ACTFibernet And then it is down again!

• 
  K I L L E R V I P E R (@VinodPonduru) reported 10 minutes ago

  @ACTFibernet SR10380207290014 two days over no one came to fix the issue total apartment users it's impacted please fix asap it will impact WFH

• 
  Avinash jha (@Er_Avinashjha) reported 11 minutes ago

  @ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.

• 
  manvandam (@manvandam) reported 12 minutes ago

  @ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.

• 
  Santosh Kumar (@santoshone544) reported 13 minutes ago

  @ACTFibernet I got internet issue which took 2 weeks to fix so went for disconnect on April13th but still my amount is not refunded ?? It’s too horrible experience and I almost called 15 times to your customercare but no use. Can you fix this or should we reach consumer forum??

• 
  Suraj Lohani 🇮🇳 (@lohani_suraj) reported 14 minutes ago

  @FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet

• 
  Proud Indian - contribute for change (@Indiavictimhome) reported 16 minutes ago

  @ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 19 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Sumit Prakash (@SumitPr72537166) reported 19 minutes ago

  @ACTFibernet no resolution till now..forcing us to discontinue the service…