ACT outages and service status in Indore, Madhya Pradesh

Problems in the last 24 hours in Indore, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Indore, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Indore, Madhya Pradesh

Latest outage, problems and issue reports in Indore and nearby locations:

• 
  Kshitiz (@agrawal24) reported 31 minutes ago from Indore G.P.O., Madhya Pradesh

  @ACTFibernet It’s been 7+ days, and am still awaiting a call. Despit any contact, all complaints are by default resolved without any actual resolution in place. I do not understand what kinda sorcery is this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep (@_pradeep_m_) reported 5 minutes ago

  @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

• 
  rahul thakur (@rahulthakur000) reported 7 minutes ago

  @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

• 
  SYED SALMAN (@salmantheboxing) reported 13 minutes ago

  @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

• 
  Aashique S (@aashique_s) reported 13 minutes ago

  @ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 13 minutes ago

  One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 14 minutes ago

  @ACTFibernet Your handling of Complaint ID SR11080784930694 is unacceptable. Internet services remain unavailable, complaints are repeatedly delayed, and there is no accountability from support, technicians, or management. Repeated negligence . Do you have any shame?@ACT_Issues

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 17 minutes ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  karthik valluri (@vamsivallurik) reported 23 minutes ago

  @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

• 
  Ashish Bansal (Coolash) (@coolash71) reported 24 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  Nilesh Patel (@NileshP28391464) reported 28 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?