ACT outages and service status in Faridabad, Haryana

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

• 
  Sumeet Saurabh (@sumeetsaurab) reported 1 minute ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

• 
  Chandan Chattaraj (@CChattaraj) reported 18 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  Chandan Chattaraj (@CChattaraj) reported 19 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

• 
  M V NITHIN (@mvnithin49) reported 57 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 9 minutes ago

  2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 10 minutes ago

  Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds

• 
  NiShan (@ShanbNit) reported 11 minutes ago

  @ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan

• 
  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 14 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

• 
  Sharath (@thisissharath) reported 14 minutes ago

  @ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky

• 
  Lakhan (@LakhanINTS) reported 17 minutes ago

  @ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation

• 
  Vineet Shrestha (@vineetshrestha9) reported 19 minutes ago

  @ACTFibernet ID: SR11081047219104 Internet has been down for 24+ hrs. Engineer visited and said the cable is broken at a pole, another engineer was to fix it, but no update yet. Please expedite the resolution ASAP.

• 
  Manish Kumar (@Jadeja_manish25) reported 19 minutes ago

  I'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 19 minutes ago

  @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

• 
  Anustup Das (@AnustupD) reported 21 minutes ago

  @ACTFibernet Please expand your service network throughout india i had a connection running in hyderabad which i had to cancel with 3 months recharge still paid in advance but i had to relocate and couldn't relicate the connection to west bengal