ACT outages and service status in Noida, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Noida, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Noida, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Noida, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Noida, Uttar Pradesh
The most recent ACT outage reports came from the following cities: East Delhi, New Delhi, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 East Delhi
|
Internet | 10 days ago |
|
New Delhi
|
Wi-fi | 15 days ago |
|
Delhi
|
Internet | 27 days ago |
|
Delhi
|
Internet | 27 days ago |
|
Delhi
|
Internet | 28 days ago |
|
New Delhi
|
Total Blackout | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Noida, Uttar Pradesh
Latest outage, problems and issue reports in Noida and nearby locations:
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@ACTFibernet is now unreliable. I hv been waiting for service to be restored since Jan 8. My patience ends now. Who gives them a licence for dis-service...@Rajeev_GoI
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Baljit Singh (@BaljitS31178117) reported from New Delhi, Delhi@ACTFibernet Friend this company is very very clever. I was shocked if we raise request for new connection within one hour we get call back but if we raise complaint no call back was arranged from last 5 days. REALLY HORRIBLE EXPERIENCE. PLEASE DON'T OPT THEM
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Olivia Simon (@OliviaS85813117) reported from New Delhi, Delhi@Airtel_Presence No worries, I switched to @ACTFibernet. They did installation in 2 hours of request being raised and I have 250+ mbps on my devices. Happy with what I have. Leaving @Airtel_Presence was a good decision!! Thanks to your customer service for not responding on time!! 🥰
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Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi@ACTFibernet please check the internet connection. Connection not working properly. So, please do the needful asap..thanks Raman Thakur m.no-9625781241/7982414617
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet I did a call from your executive who explained that I have to pay twice as compared to new customers because I am an OLD customer. So I have decided to disconnect all the 3 ACT connections I have also inform all my friends about this ongoing cheating by #ACTFibernet
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Sanjay Majumdar (@SanjayM59121830) reported from New Delhi, Delhi@ACTFibernet Internet not working but service number is not pickup call No response Why i paying for Internet please do needfull asap. Worst service from @ACTFibernet
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Kuldeep Sharma (@Kuldeep9Sharma) reported from New Delhi, Delhi@ACTFibernet Ticket closed but problem not resolved regarding the bill
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Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar PradeshReally poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?
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Rajeev Chhabra (@rajeev_chhabra) reported from New Delhi, Delhi@ACTBangalore @ACTFibernet don't not install ACT broadband, you will cry, we took yearly subscription and now bound to use and every day we have to complaint but no permanent solution, NOT AT ALL RECOMMENDED
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Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi@ACTFibernet Still no response all I’m getting is mails which are not helping in anyway. Disgusting service and response.
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Akshat Jain (@akshat10jain) reported from New Delhi, Delhi@ACTFibernet Can you please look into my issue? SR11054917666072
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Akshat Jain (@akshat10jain) reported from New Delhi, Delhi@ACTFibernet neither internet not your customer chat support is working. Please provide a fast resolution. Also please provide customer care number
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Siddharth (@siddharth_bmw) reported from New Delhi, Delhi@ACTFibernet I am very disappointed with the customer service and delay in installation of my 150 mbps plan that has not taken place even after 24 hours of payment. I have to follow up repeatedly for this and NO concrete information/assurance given.
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Vaibhav Kalra (@Vaibhav40616528) reported from New Delhi, DelhiI have been using @ACTFibernet net for 3 years. I deactivated my account due to their bad #internet connection. I initiated the process for refund they say NO to me and customer executive was using bad language. It was such a #terrible #experience. I request not to go with them.
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Mahipal Singh Rawat (@MahipalPrithvi) reported from New Delhi, Delhi@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞
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Abhay Pratap (@AbhayPr52873702) reported from New Delhi, DelhiWorst experience They made me transact trough online and once transaction is over they are not responding my calls nd not activate my internet since morning and cstmr care is also not responding because of this i m able to attend my exam enquiry id:-110648085015 @ACTFibernet
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Shalinee G Chopra (@shalgc) reported from New Delhi, Delhi@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi@ACTFibernet Called customer care and spoke. He mentioned that in next 4 hours the issue to be quickly resolved. Also, no call back received. Its me who's calling bcz urgency is at my end. Please do the needful.
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Jawahar Madan (@JawaharMadan2) reported from New Delhi, Delhi@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 mts. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.
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ABi Gill™ (@iAmABiGill) reported from New Delhi, Delhi@ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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aniruddha date (@_AniruddhaDate_) reported@ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.
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Suresh Kumar H (@sureshkumarh90) reportedSince @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.
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S S Chandran (@SSChandran82) reported@ACTFibernet My ACT Fibernet internet is not working, and I have already opened ticket SR10381413634864. We have been experiencing frequent service disruptions lately and receiving inadequate support. Please resolve this issue immediately.
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BHAINA (@DeoBhaina) reportedThe installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet
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Uday 😛 (@Saibrahmam5) reportedDear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.
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Jasneet Singh (@jasneetbhatia) reported@ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.
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Avi (@Keystone2Trade) reported@ACTFibernet I'm facing selective app connectivity issues. Basic websites work, but streaming apps like Netflix, Prime Video, and Hotstar aren't loading on my TV. I've already raised a ticket SR10281264299414 Please look into this at the earliest.
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184
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SS (@Sunshine_Soniya) reported@ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?