ACT Outage in Noida, Gautam Buddha Nagar, Uttar Pradesh

@ACTFibernet do get your Act together. I am making daily complaints with no long term resolution.

@ACTFibernet my internet is not working, no body response.

@roy_animesh Have a look at this comment. This seems to be a common problem with @ACTFibernet. It's time you find newer options. Plus they are very costly too.

@ACTFibernet such a crap and worst that they have not done installation and activation till date. 31.07.19 was applied.

@ACTFibernet Your ACT Fibernet Request SR11011462845572 is expected to be resolved by 8/5/2019 09:00:00 AM (MM/DD/YYYY) T&C apply Our new Helpline numbers are 919121212121 You Can track the status of your Service request using the ACT Fibernet app. Download here Plz resolve

@ACTFibernet kindly help...i have raised the complain but no action...my internet is not working since last 3 hours

Hi @ACTFibernet - internet has been down since morning and your 24x7 call center seems to be flooded with similar complaints that I can't get beyond your 'hold tune' to your busy customer service representatives. So do try and help!

Internet connectivity is so important for work and progress. So many #digitalnomads & #travelers i meet mention Internet connectivity issues as a reason for them to chose other countries over India. Another internet comp with fake promises @ACTFibernet #shame #internet #india

@ACTFibernet your support helpline number has been ported and the local manager in Delhi only has 1 line to say’it will be resolved’ it’s close to 24hrs since the fault and no resolution. You should shut shop with such rubbish technical team

Especially do not move with any advance rental plans with @ACTFibernet or else u pay for the full tenure but receive the service for not even 1/4the period... also they do not refund your hard to earn money..@TRAI @GoI_MeitY

@ACTFibernet the worst service and customer service... i request all not to move with this ISP ever... @JioCare soon to be introduced in our area welcome to @reliancejio and goodbye to @ACTFibernet #ISPProviders

@ACTFibernet Very bad, not happy with your support system.

@ACTFibernet It's been 3 days, still no resolution.

@ACTFibernet Since a month we hv been experiencing very slow internet connectivity. No one cares for this. I am ur customer since you started ur business in Hyderabad. Resolve this immediately for the regd customer mobile no. 8897055678 @hmtvlive @Eenadu_Newspapr @ManaTelanganaIN

@ACTFibernet dear team from last 5 days my net not working I already raised complaint at your portal many times but nobody visited yet nor my problem resolve plz help

@ACTFibernet need help with my bill plan and payment due. Not able to get through customer care

@ACTFibernet If you will not give me the connection today, then first of all I will file a police complaint at Mehrauli Police station by 2 pm today and tomorrow will file a complaint in consumer court against you for sure.

@mukhiasudeep @TataSky @ACTFibernet Social media is actually the new customer care!

Really dissatisfied with @ACTFibernet response. Subcribed yesterday with a complete advance payment. Still waiting for a word from company. Imagine What will be the service level in future.

Pathetic Customer Support by @ACTFibernet Unable to reach Customer Care as it says it's busy all the time. They have sent me a text stated that I am trying to call them so better use the app, but there is no option wherein I can talk/chat with some representative one to one.

@ACTFibernet I PAID FOR 6 months connection in advance . Neither I m getting network n your service guy is refusing to correct the problem @drharshvardhan @rsprasad @airtelindia @reliancejio

@ACTFibernet Nope it's not. Your executive didn't want to understand the issue and talked about feedback only.

@ACTFibernet No internet, Please fix it.

@SmritiSakhamuri @airtelindia @ACTFibernet Pls don't insult the word "worst" by using it for @Airtel_Presence . Even worst has some value than them. They are not even worth calling worst. Some more lower word should be assigned to them.

@excitel_rocks is down. Any other provider @ACTFibernet nearby for ftth connectivity

@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

@ACTFibernet Internet not working, quite often now, it is not worth going for such a connection at premium rates which is down quite often. Takes lot of time to respond. They are in a hurry to close the complaints.

@ACTFibernet Not yet... Problem is still there

@ACTFibernet internet not working since yesterday. Immediate resolution required.

@Bhallanator @ACTFibernet They never meet what they commit

@ACTFibernet you guys are coning customers on the pretext of offers. Your team delivers the unsealed packet which doesn’t have the fire stick(part of offer) and then refuses to admit the fault. A serious breach in your process which will only lead into loss of your customer base.

@ACTFibernet please stop throttling video. And ask your support to stop fooling technical customers.

@ACTFibernet Internet down almost 4-5 days raised ticket spoken to Kamboj / Irfan Still issue not resolved V Poor Show !!!!!ACT - C/ ID 110000345832

@tinucherian @dhempe @ACTFibernet @pvprakash @plus530 @VamseeAngadala @TechButthead @sanjaybafna @NakulShenoy @stunningmoon @tek_talkz Yes bro all service providers have the same issue

@ACTFibernet my internet is still not working. I spoke to your engineer he said that for some days the server was down. Can you send me a complaint number here so that I can ask him to come without which he won’t be able to. Really sad ACT has gone down miserably in service

@ACTFibernet SR1102174897982 link down since 10th January, 2019 morning. Link keeps going down every 20 odd days, please provide a stable network and also resolve current issue.

@ACTFibernet I am very unsatisfied with ur billing process and customer support , it really sucks or u guys like to trouble your customer thus has become a routine for u guys

@ACTFibernet no my grievance has not been resolved till now i had raised a request to permanently terminate my connection and till now i have not received any confirmation for that

@ACTFibernet No it's not. You have not bothered to connect with me regarding the issue.

@ACTFibernet hey guys I've been trying to shift my internet connection to my new apartment since months. No one follows up from your end and customer service is awful.

@ACTFibernet disgusting customer support complain for the bill for reduction of rs 100 towards providing electricity to box installed, no revert in last 6 days & on my call today I was informed that I am not eligible, today is last day for payment & don’t want to pay single penny

@ACTFibernet Internet down since yesterday. The app won't generate an OTP to raise a service request. Please help.

Hey @ACTFibernet your internet seems to be down and I'm getting no response for the registered compliant.

@ACTFibernet can you pls send someone tomorrow morning to fix the internet. It’s impossible to function like this. Your person was supposed to come today but didn’t come!

@ACTFibernet Pathetic is last word to use for your services, internet down for last 48 hrs/Mobile app not functional/Customer care takes 15-20 mins to respond. #saynotoACT

@ACTFibernet The internet is again not working. It works for 2 weeks then suffers. I cannot continue like this with #actfibernet. There is no surety of 100% connection. I have paid 1 year in advance and stuck.

@ACTFibernet there has been no revert! Just apologising on Twitter is not enough!! You still have to fix the internet!! Really this is unethical and pathetic.. pls refund my money!! It’s cheating and manipulation to extort money from clients and give zero service!! Shame on you!

@ACTFibernet please assist in connection disruption since last 24 hrs. Your team is unable to troubleshoot the issue. Ticket no:SR110959627546. Need a permanent resolution. Many Thanks.

@ACTFibernet internet is not working. Please reinstate immediately.

@ACTFibernet Pls do something about it. It’s really horrible to keep on coordination gwith you guys! Just give us the service you promised and we paid for from the start! It’s unethical what is happening now

@WeAreHubfly @ACTFibernet And if the team happened to attend the call they are bloody being rude and say they are busy with some other work n can't attend to us now. This is the response since morning. @ACTFibernet

@ACTFibernet @WeAreHubfly Your team is not ready to attend our calls even. Worst customer service time and again from @ACTFibernet

@ACTFibernet Jio will soon come with Broadband plans with attractive prices, being a Loyal customer of ACT for more than 5 years. Please don't make us feel cheated and do revise plans accordingly.

@ACTFibernet please close your services in Medchel area..From last 3 months am giving same complaint..There is no +ve response from your side..your team coming and going..that’s it..worthless service..worst net service

@ACTFibernet is there any kind of joke going on I have requested for shift my connection to different building and now it is more than 15 days no one care. One buddy came did half work than now he blocked our number tell me if not able to provide service than we can switch other

@ACTFibernet I AM TRYING TO GET YOUR CUSTOMER SERVICE TO HELP ME SET UP SINCE 10th AUGUST.. ALL I GET IS SOMEONE WILL CALL ME IN 24HRS AND THE BEST PART IS THAT IS WHAT THEY SAY EVERYTIME I CALL THEM

Team @ACTFibernet our internet connectivity is not working, please act fast as this is hitting our productivity, SR108826224302

@ACTFibernet Worst internet connection ever, I have raised numerous tickets in the last year.. I know you guys don't give a flying **** when customer say they will switch their network but atleast have the decency from your side to not let it repeat. cancelling my service next month.

@ACTFibernet U people works faster in social media than real grounds. After your tweet also I dint get any call and problem not resolved as usual..

@ACTFibernet I have not seen a worse customer service. Anyone looking to take up thier, kindly be careful.