ACT outages and service status in Noida, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Noida, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Noida, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Noida, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Noida, Uttar Pradesh
The most recent ACT outage reports came from the following cities: New Delhi, Delhi, and East Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 9 days ago |
|
New Delhi
|
Wi-fi | 21 days ago |
|
Delhi
|
Internet | 24 days ago |
|
East Delhi
|
Internet | 1 month ago |
|
New Delhi
|
Wi-fi | 1 month ago |
|
Delhi
|
Internet | 2 months ago |
Community Discussion
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ACT Issues Reports Near Noida, Uttar Pradesh
Latest outage, problems and issue reports in Noida and nearby locations:
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Vinit Taneja (@vinit_taneja) reported from New Delhi, Delhi@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no
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#SahkarSeSamriddhi | Faizan Patel (@faizanpatel) reported from New Delhi, Delhi@ACTFibernet Guys the net is terribly slow today
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ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi@ACTFibernet No help in plan change and in Billing. Really disappointing service.
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Tarun Pramanick (@tarunpramanick) reported from New Delhi, Delhi@ACTFibernet I feel I am at an disadvantage with ACT this the 4th time internet is down in a month. Now your team has changed the connection joint yet the issue persist. Your ticket number is SR11061988044392. How many times do I have to complain about the same thing.
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Shilpi basra (@Shilpibasra) reported from New Delhi, Delhi@ACTFibernet sorry but your customer care service is pathetic and very hopeless. I have been using your service from past one month and have been trying to contact through calls and email ... and no one is responding. Please connect IF YOU GUYS CARE ABOUT YOUR CUSTOMERS.
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Tarun Pramanick (@tarunpramanick) reported from New Delhi, Delhi@ACTFibernet I am waiting for a resolution for my complaint for Internet not working for 2 days now Ticket# SR11054274539652.There is no support and it is second day today without internet connection. It has become a weekly affair with your team taking 48 hours no closure
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Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi@ACTFibernet If possible to customer service person (atleast 24*7 working) Contact number at North region..
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Xhaka (@PoisonMeNow) reported from New Delhi, Delhi@ACTFibernet Called customer care and spoke. He mentioned that in next 4 hours the issue to be quickly resolved. Also, no call back received. Its me who's calling bcz urgency is at my end. Please do the needful.
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Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi@ACTFibernet Thanks for resolving the complaint after 3 days. But I personally think that company should resolve complaints without customers being forced to use social media platforms... hope I need not to use such ways in future for the complaints resolutions.🤞🏻
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Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi@ACTFibernet Still no response all I’m getting is mails which are not helping in anyway. Disgusting service and response.
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Pradyumn Tiwari (@makewithkabir) reported from New Delhi, Delhi@ACTFibernet Never enquire about @actfibernet's plans to them or add your details on their website. Because if you enquire and decide not to buy then, they'll constantly spam you on whatsapp. I have blocked approx. 10 of their numbers and it still doesn't end
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, DelhiResolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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Karan Purewall (@karan_purewall) reported from New Delhi, Delhi@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.
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Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi@ACTFibernet It's been 2 days my internet not working raised a complaint but no positive response from team..
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, DelhiThe payment for upgrading was taken on 27th Dec 2021 (₹13528.23) and it will be almost a month and the issue still hasn’t resolved. Your guys made us buy a router for ₹10000 claiming that the current router will not support 1 GBps speed. @ACTFibernet
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Shalinee G Chopra (@shalgc) reported from New Delhi, Delhi@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn
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IM Wadhwa (@imwadhwa) reported from New Delhi, Delhi@HathwayBrdband Not necessary. On being told by your people that they can't help neither with speed nor improving connectivity, I've happily shifted to @ACTFibernet for the last three months without even bothering for remaining period of my subscription. Thank you once again !
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Vinit Taneja (@vinit_taneja) reported from New Delhi, Delhi@ACTFibernet Yes. I would look forward to that. I have been your customer for 5 years and, EVERY SINGLE RENEWAL, I have to message, call up, make noises & I am given that credit with a promise that, next time onward, it will be done automatically and you don't have to remind us. But no change
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Trivikram Cheedella (@3vikram18) reportedHey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD
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AK (@akilankg) reported@ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674
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Meghana Sastry (@MeghanaSastry) reported@ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Abhishek Kothari (@DatsAbk) reported@ACTFibernet Patience has a limit. Slow internet since 4 days now. The internet comes and goes. They keep saying they are replacing cable! But why should a consumer who has paid for it suffer?? Provide a compensation more than just downtime if you want the customer to stick to this
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Vi (@vicky2ooo) reported@ACTFibernet SR10881743229504. Facing issue with the internet. Please fix ASAP.
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🏎️ (@weeeeenerr) reported@actfibernet my internet has been out for a while now. Please help. Ticket id: SR10381674143054
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Kumar Panda (@Chumankp) reported@Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.
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Haiku (@riceofsushi) reported@ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia
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Durga Prasad (@durgaprasad__12) reported@ACTFibernet Your fibre internet is still not working. Complaint raised this morning, but it’s now 5:45 PM and the issue remains unresolved. Case ID: SR10181682964544. Please resolve this urgently and provide an update. #ACTFibernet #InternetDown #CustomerService @ACTFibernetHYD