ACT Outage Report in Noida, Gautam Buddha Nagar, Uttar Pradesh

@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys

@ACTFibernet What is your resolution time

@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839

@ACTFibernet Dear Team - internet not working since morning. Shared complaint number with you via direct message. Your engineer came and went without giving any resolution.

@ACTFibernet you guys are infinitely worthless...no accountability for your service at all....

Resolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet

@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞

@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.

Internet is not working from 4 am.. please help solve this problem @ACTFibernet

@ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔

@ACTFibernet internet services not working at DDA FLATS KALKAJI NEW DELHI

@ACTFibernet Internet services not working 110049 Delhi region. 🙄

@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn

@ACTFibernet Yes. I would look forward to that. I have been your customer for 5 years and, EVERY SINGLE RENEWAL, I have to message, call up, make noises & I am given that credit with a promise that, next time onward, it will be done automatically and you don't have to remind us. But no change

@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no

@ACTFibernet company please understand from the 14 days I have been asking for help. I have also demanded a solution to my problem. My due date of bill bounced because of zero help from your team. I am calling executive and & act officials but nothing is happening. Liability is

@ACTFibernet No help in plan change and in Billing. Really disappointing service.

No response worst support by @ACTFibernet

@ACTFibernet Again you missed to call me That's the pathetic thing about @ACTFibernet Your internet is better than your customer service I am sure you know that Pls arrange a call from the billing team

@ACTFibernet please check the internet connection. Connection not working properly. So, please do the needful asap..thanks Raman Thakur m.no-9625781241/7982414617

@ACTFibernet If you really cannot provide proper services, give me back my money and cut the connection off. I'll look for other providers. Intentionally ignoring your customer when called, making wait on call for 45+ mins with your bot , I know you. 2/2

@ACTFibernet, being on 'Basic plan' doesn't mean that you should avoid people. When I was on 'Swift plan' every connectivity problem were resolved in a span of 4 - 5hours. But now, it's been 2 whole days and none of your employees are picking the call either. 1/2

Here we go again @ACTFibernet support is pathetic ..

It seems that @airtelindia will not take any accountability & action on the issues raised by custmrs After raising a ticket for my broadband connection, I have to wait for 3 days and follow up with cc and local team just so that ghost me again will have to switct to @ACTFibernet

@ACTFibernet - Worst ever connection. Internet not working since morning. You guys sent someone to fix it. It got fixed and it's not working again now. Need to change my broadband to other providers. Worst network Act broadband.

@ACTFibernet My disconnection request is being postponed for the last 5 days continuously. Seems like you are just postponing to clock more billing. Can you please help?

SR10367412513854 @ACTFibernet Please check this ticket and resolve asap. #ACTFibernet . This issue is occuring more frequently so please check and provide permanent resolution #WorstService

@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

@ACTFibernet @ActfiberC I facing regular internet diconnection, i have raised this issue many times, your representative dosent show up, but in call he says has been fixed and close the ticket. They asked me to change to a new rooter, still not resolved.!

The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer