ACT Outage in Noida, Gautam Buddha Nagar, Uttar Pradesh

@ACTFibernet it's been two days now, since my WiFi is not working. I am working from home and it has affected my work at large scale. Your customer service is awful and useless. I NEED MY MONEY BACK!!!!!

@ACTFibernet no installation/more than 10 days / I have 10 fone numbers of 10 different people no one is ready to take the responsibility. Pathetic customer experience. After pre-paying 6k & waitin 10 days I get nothing but fake promises

@ACTFibernet no installation/more than 10 days / I have 10 fone numbers of 10 different people no one is ready to take the responsibility. Pathetic customer experience.

@ACTFibernet fraud happened and no one is responding to me. Took 5657 rupees and no installation no phone calls no emails. No customer care number working. Fraud fraud fraud @ACTFibernet

@ACTFibernet Pathetic service. No one is picking up my calls after taking 5657 rupees. No installation done yet it has been 8-9 days. No calls no emails from #patheticactfibernet

@ACTFibernet @TRAI Its already 25 Hours and more. When the hell you wish to fix this issue..... fed-up!!!! #ActFibernet #BalaMalladi #ActSucks #DisconnectAct #Delhi

Not gonna pay bills & throwing this router out.Bloody take it away.Pathetic #SouthIndian accent customer service #GPradeep the executive thinks ,he is doing a favor by attending call. When you have ur services in #Delhi why u can't keep ppl with better english. @ACTFibernet @TRAI

@ACTFibernet @TRAI My net is down since last approximately 22 Hrs, you guys have no shame to fix it up. Bill is not paid on time ,late payment fee is added in a second. But bloody when SR is raised , net is down you all just lay eggs.

@ACTFibernet Must say one of the worst service providers in #Delhi bloody every alternate day the link goes down & pathetic south Indian accent customer service. They have increased the plans & everytime the TAT is 24 hours. #ActFibernet #ACT #BalaMalladi #Broadband @TRAI

@ACTFibernet Just filed another complaint with your customer support. Fifth one in 3 days. @ACTFibernet

@ACTFibernet the internet is gone! And the engineers or the people in customer care are not helping at all! I don’t know what to do! It’s terrible! Pls atleast reply

@ACTFibernet during Lockdown you delay attending to service request, but charge late payment. Your system is one-sided.

@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.

@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.

@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.

@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.

@ACTFibernet Hey ******** I dnt have any connectivity since 9th nd u've decided 2 close down my complaint without fixing the issue. Main he maadh#### hoon jo maine ACT ka connection lagwaya. Yeh bhosdiwaale phone pe bhi jhut bolte hai bkl. Maadharchod cancel kr mera subscription

@ACTFibernet pathetic service. Frequent internet disconnection. No reply from youe executives

@ACTFibernet **** you ********. I regret so much buying your wifi service as it doesn't work without any interuption for more than 3-4 days in a week. I've had only troubles ever since I installed your fibernet service which is way more expensive thn mny othr ISPs.

@ACTFibernet Disgusted by your customer service. Takes hours to connect to your customer care executives, only for them to hang up without resolving any issues.

@ACTFibernet I have a neighbor whose broadband is not working since 2 days and there is no response from your customer support team at Hyderabad. Could you please help?

@ACTFibernet when I'm trying call customer care it always showing busy, so I request all do make fool by using act broadband connection like me

Even your sales executive not attending the call. Your service is pathetic! @ACTFibernet

Sometimes I have seen the power of social media (Mob) shame companies in providing better customer service. Hoping that is what will happen here as well. If you are long time sufferer of @ACTFibernet lack of customer support, please do RT.

@ACTFibernet You guys have become a joke! Everyday while working from home, i have internet issues and later blame the router.... Adding to the pain is the fact that there is no platform to speak to any represetative!

Hello @ACTFibernet how must a consumer get in touch with you if both your customer care numbers are not available?

Hey @ACTFibernet your customer care numbers are not reachable. Both of them basically say that this subscriber can't be reached. Your app/website chat create tickets and close them and there is no follow up. You do realise a lot of your customers are #WFH will continue doing so

Dear @ACTFibernet call me ASAP.. wanna go for disconnection . Take this as disconnection request. @reliancejio @Airtel_Presence do u have fibernet service?

@ACTFibernet I have recently taken a new connection and it's been 4 days since my payment no reply from act and if I call customer care it never connect once in my life such a stupid network and management of your services . I don't have any clue when my connection will be fixed

@ACTFibernet Please fix my internet connectivity issue its blocking me from doing my office work ticket no: #SR10442399724532 Acc no: 104015256985 Address: srinivas nagar, near mypad gate, nellore. This is the second my connectivity is broken in two weeks of span.