ACT outages and service status in Noida, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Noida, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Noida, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Noida, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Noida, Uttar Pradesh
The most recent ACT outage reports came from the following cities: New Delhi, Delhi, and East Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 9 days ago |
|
Delhi
|
Internet | 12 days ago |
|
East Delhi
|
Internet | 22 days ago |
|
New Delhi
|
Wi-fi | 28 days ago |
|
Delhi
|
Internet | 1 month ago |
|
Delhi
|
Internet | 1 month ago |
Community Discussion
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ACT Issues Reports Near Noida, Uttar Pradesh
Latest outage, problems and issue reports in Noida and nearby locations:
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Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, DelhiResolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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Ratnesh Nagi (@Rorky_52) reported from New Delhi, DelhiIf I need a free router, when I contacted @ACTFibernet support they told me that they'll contact me in a day regarding this, then they told me that the issue will be resolved till Monday (7 June) 1pm, I didn't hear from them & when I called they disconnected my call 2 times
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Baljit Singh (@BaljitS31178117) reported from New Delhi, Delhi@ACTFibernet Friend this company is very very clever. I was shocked if we raise request for new connection within one hour we get call back but if we raise complaint no call back was arranged from last 5 days. REALLY HORRIBLE EXPERIENCE. PLEASE DON'T OPT THEM
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Steffin Painel (@PainelSteffin) reported from New Delhi, Delhi@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839
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Aman (@salujaaman03) reported from New Delhi, Delhi@ACTFibernet I have received a text message to give my consent for engineer visit but this is a BILLING issue and NOT A TECHNICAL ISSUE
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Abhay Pratap (@AbhayPr52873702) reported from New Delhi, DelhiWorst experience They made me transact trough online and once transaction is over they are not responding my calls nd not activate my internet since morning and cstmr care is also not responding because of this i m able to attend my exam enquiry id:-110648085015 @ACTFibernet
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, DelhiThe payment for upgrading was taken on 27th Dec 2021 (₹13528.23) and it will be almost a month and the issue still hasn’t resolved. Your guys made us buy a router for ₹10000 claiming that the current router will not support 1 GBps speed. @ACTFibernet
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Shantanu Agarwal (@shantanua86) reported from New Delhi, Delhi@ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793
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Anil Kumar Yadav (@Anilyadavdv007) reported from New Delhi, Delhi@RankRover @ACTFibernet Always try to look for local players whenever you want an internet connection for better technical support in such cases.
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Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar PradeshReally poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?
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Gaurav Sharma (@GauravS51647180) reported from New Delhi, Delhi@ACTFibernet Extremely pathetic service. No resolution yet. Getting calls from 9599497850 who is telling me to note down another number and chase that technician. Why should I do that? What kind of customer service is this?
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Jawahar Madan (@JawaharMadan2) reported from New Delhi, Delhi@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 mts. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.
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Vishal Singh (@Vishalsingh7123) reported from New Delhi, Delhi@ACTFibernet Such Worst Service.. Never Buy this Fibernet 😡
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Rahul (@rahulpoddar77) reported from New Delhi, Delhi@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing
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Viresh Johri (@vir_johri) reported from New Delhi, Delhi@ACTFibernet my Ticket no. Is SR11058175844812. My net is not working since yesterday 5 pm. No response till now. Even after follow up over mail. Pathatic after sales service.
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Gaurav Sharma (@GauravS51647180) reported from New Delhi, Delhi@ACTFibernet my internet connection no. 110635620893 is not working. No response from customer care as well.
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Abhay Pratap (@AbhayPr52873702) reported from New Delhi, DelhiNO action is taken by ACT fibernet till now two persons that work with ACT are procrastinating the connection neither i am getting any solution from this worst experience @ACTFibernet #Nosolution
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@ACTFibernet @KRISHNA83138665 @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed
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Bhanu pratap singh sambyal (@bhanusamby16) reported from New Delhi, Delhi@ACTFibernet no update regarding my complaint. None of your engineer contacted me and both your helpline number are not working. Please look into it as wfh condition internet is something that doesn't get cut or halt . Atleast send a engineer or update your helpline number.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niranjan (@niranjan_2696) reportedI have been stranded without updates after payment was made. In the website I am prompted that I need my account activated to get support, what is this behaviour. @ACTFibernet
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karthik alagan (@karthikalagan) reported@ACTFibernet for a service they’re already paying for.
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Ajesh (@ajesh_ashok) reported@ACTFibernet You gave me one of the worst technicians for installation. He said he’ll come in 30 mins and asked me to send location, I’m waiting for more than 4 hours, he isn’t responding to my calls or texts. Worst part is now he’s attending my calls and not talking.
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedI lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
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ismail baumran (@ismailbinomer) reported@ACTFibernet @ACTFibernet Issue is still not resolved this is your highest priority team who is not even able to resolve the issue. Lack of man power and let customer suffer this is my last time being @ACTFibernet once this plan end I’m done with you. Never had such experience with local isp
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet Irs been morethan a week now. Still there is no resolution. It seems you only give the resolution for public grievances. Let me open another grievance.
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karthik alagan (@karthikalagan) reportedThe biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you
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Raghav (@raghuv_here) reported@ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!
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Prashanta Bala (@prasantaa07) reported@ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384