ACT outages and service status in Faridabad, Haryana
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- ACT generated 0 outage signals in the last 24 hours around Faridabad, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Faridabad, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Faridabad, Haryana
Latest outage, problems and issue reports in Faridabad and nearby locations:
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center
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Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar PradeshReally poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet please resolve my problem SR11043091013922 , have been following up
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M V NITHIN (@mvnithin49) reported from Noida, Uttar Pradesh@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Agnidipta Hom Roy (@agnidipta_AHR) reported@ACTFibernet @DoT_India My ACT fibernet connection is frequently getting disrupted in Ghitorni, Delhi. It happened 3 times in last 3 weeks. Your service is very poor, your support team tells me to wait for 4 to 5 hours but in ACT fibernet app, it tells me to wait more than 24hrs
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rvaidyanath (@rvaidyanth) reported@ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution
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Shubham Jha 𝕏 (@just_shubh) reported@ACTFibernet Ticket id : SR11081425338694 . No updates , no replies . For 20+ hours the service is down . Can’t you interact with customers or update them. Your customer support gives no updates and no enginner has contacted me. What kind of service is this?
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S (@HiShibamSarkar) reported@ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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Rugved (@DavidRugved) reported@ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.
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ismail baumran (@ismailbinomer) reported@ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap
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Mahjabeen | Photographer (@_mahjabeen_) reported@ACTFibernet Pathetic connection and event pathetic customer support. My internet stopped working 4 days ago, it’s a commercial one and nothing has been done yet, no update yet. All my business work is on pause! Who will bear the repercussions?