ACT outages and service status in Faridabad, Haryana

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

• 
  M V NITHIN (@mvnithin49) reported 8 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

• 
  Chandan Chattaraj (@CChattaraj) reported 31 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

• 
  Chandan Chattaraj (@CChattaraj) reported 36 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  Sumeet Saurabh (@sumeetsaurab) reported 50 minutes ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ismail baumran (@ismailbinomer) reported 8 minutes ago

  @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?

• 
  Ashish Bansal (Coolash) (@coolash71) reported 8 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  akash gajbhiye (@akash_437) reported 13 minutes ago

  @airtelindia Broadband is nagpur Laxmi nagar area is down from 2 days, getting same reply from customer care every day "we are sorry for the inconvenience" i already opted for @ACTFibernet on my HYD address, because of bad service, do I need to change service in nagpur also ?

• 
  Nilesh Patel (@NileshP28391464) reported 14 minutes ago

  @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?

• 
  Rajendra Prasad Getla (@GetlaPrasad) reported 15 minutes ago

  @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

• 
  ismail baumran (@ismailbinomer) reported 15 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved and No response from your support team. Will get resolved today or not?

• 
  Shivam Garg (@shivamg0902) reported 17 minutes ago

  @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

• 
  Avinash Shishoo (@laidback1954) reported 20 minutes ago

  @ACTFibernet Sorry , the issue is not yet resolved . The original problem continues.

• 
  sreeharsha elluru (@esharsha) reported 23 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACTFibernet no resolution till now, not even a single effort to make it get resolved... Seems like no responsibility in the whole team

• 
  SYED SALMAN (@salmantheboxing) reported 24 minutes ago

  @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474