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ACT

ACT outages and service status in Faridabad, Haryana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Faridabad, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

  • CChattaraj
    Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh

    @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

  • sumeetsaurab
    Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar Pradesh

    Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

  • CChattaraj
    Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh

    @ACTFibernet please resolve my problem SR11043091013922 , have been following up

  • mvnithin49
    M V NITHIN (@mvnithin49) reported from Noida, Uttar Pradesh

    @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HarishKandra
    Harish Chowdary (@HarishKandra) reported

    @ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.

  • agnidipta_AHR
    Agnidipta Hom Roy (@agnidipta_AHR) reported

    @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't

  • Cops_Gamerx
    Cops Gamer (@Cops_Gamerx) reported

    @ACTFibernet My internet has been down for almost 5 days with no resolution despite multiple complaints. Technicians were unprofessional and gave excuses. This is unacceptable. Please resolve immediately and contact me ASAP. Ticket ID SR10381622770334

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet for a service they’re already paying for.

  • honestconsumer7
    Bharat Agarwal (@honestconsumer7) reported

    The resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    @ACTFibernet Ypu did nothing. Had it been highlighted to the engineers, the issue would have been fixed by now as the problem is only at my place not at nearby area. My problem is you did not do anything on this ticket

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

  • sivagmca
    Siva Kumar (@sivagmca) reported

    @ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.