ACT outages and service status in Faridabad, Haryana

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

• 
  Sumeet Saurabh (@sumeetsaurab) reported 15 minutes ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

• 
  Chandan Chattaraj (@CChattaraj) reported 16 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

• 
  Chandan Chattaraj (@CChattaraj) reported 49 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  M V NITHIN (@mvnithin49) reported 55 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shivam Srivastava (@shivam3012) reported 1 minute ago

  @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.

• 
  Atul Kumar Dugar (@Atul_2206) reported 2 minutes ago

  @ACTFibernet What do you mean by earliest timeline? I'm experiencing inconvenience from the past 3 days... Still there is no solution or communication from your end. In recent times, your service has been pathetic. #pathetic

• 
  Anjali Murke (@AnjuMurke) reported 4 minutes ago

  @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

• 
  రాముడు  (@RamKottapalli) reported 7 minutes ago

  My entire day's work was affected today due to #ACTFibernet outage. What's even more frustrating is that this is the 4th time in the last two months. Repeated service interruptions & delayed resolutions are unacceptable.

• 
  Nation1st (@UrsVz7) reported 8 minutes ago

  @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

• 
  revv500 (@revv5hundred) reported 10 minutes ago

  @JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today

• 
  ponrajkumar (@ponzvetri) reported 11 minutes ago

  @ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?

• 
  Sachit Bhat (@SachitRidesAway) reported 14 minutes ago

  @ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.

• 
  ధనం-ఇంధనం! (@psseshank11) reported 14 minutes ago

  @ACTFibernet It has been more than 2 days i raised this request with frequent ETR updates and no resolution. Customer service executives has no clear update and visibility into the issue and resolution. Can you provide an update on this? #actfibernet #patheticservice

• 
  Avinash Shishoo (@laidback1954) reported 15 minutes ago

  @ACTFibernet Sorry , the issue is not yet resolved . The original problem continues.