ACT outages and service status in Faridabad, Haryana

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

• 
  M V NITHIN (@mvnithin49) reported 12 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

• 
  Sumeet Saurabh (@sumeetsaurab) reported 21 minutes ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

• 
  Chandan Chattaraj (@CChattaraj) reported 48 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  Chandan Chattaraj (@CChattaraj) reported 55 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Susheel Siddamshetty (@susheelshetty) reported 2 minutes ago

  @ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...

• 
  Prakash (@prakashloyaji) reported 5 minutes ago

  @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

• 
  Avi (@Keystone2Trade) reported 6 minutes ago

  @ACTFibernet I'm facing selective app connectivity issues. Basic websites work, but streaming apps like Netflix, Prime Video, and Hotstar aren't loading on my TV. I've already raised a ticket SR10281264299414 Please look into this at the earliest.

• 
  Yuvaraja (@Yuvanames) reported 6 minutes ago

  @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

• 
  Ghanshyam (@ghanshyam_in) reported 6 minutes ago

  @ACTFibernet facing issues with act broadband since 12 pm Logged a ticket already , but no response

• 
  Ravish (@ravishbhambore) reported 6 minutes ago

  @ACTFibernet Your connection is down every second day and afternoon. Temporary fixes don't work. Ticket SR10281177638534 is repeatedly serviced and closed and reopened.

• 
  Pradeep Raj (@deepu67) reported 12 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Ramjee Madina (@ramjee_rm) reported 14 minutes ago

  @ACTFibernet When I will get resolution

• 
  abhishek sharma (@abhisheku73) reported 15 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Avinash Shishoo (@laidback1954) reported 15 minutes ago

  @ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?