ACT outages and service status in Faridabad, Haryana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Faridabad, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Faridabad, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports Near Faridabad, Haryana
Latest outage, problems and issue reports in Faridabad and nearby locations:
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M V NITHIN (@mvnithin49) reported from Noida, Uttar Pradesh@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center
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Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar PradeshReally poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet please resolve my problem SR11043091013922 , have been following up
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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nithitsuki.com (@nithitsuki) reported@adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs
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Ghajinikan (@ChandikanB) reportedHas @ACTFibernet forgotten to resolve customer issues? It's been 3 days and no resolution on SR10181144207454. Everyday there is a new resolution time and surprisingly resolution time is always after 7 30 PM, after the customer care hours are closed!
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Harry (@harrythemod) reportedwhy is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths
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EnriqueTheRed (@henricpeter) reported@ACTFibernet 103426387791. Let me wait and see what kind of resolution you are providing.
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Surinder Verma (@Surinde66757107) reported@ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??
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G.B (@BerwalGorav) reported@ACTFibernetHYD @ACTFibernet i want to request a reconnection but no one from customer care is answering my calls, i have been on wait list queue for 40 minutes yesterday and 20 minutes today, i was 1 on queue so idk why this is happening. Please connect.
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shambhu (@shambushandilya) reported@ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...
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Manya Ailawadi (@ManyaAilawadi) reported@ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!
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Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported@ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.