ACT outages and service status in Faridabad, Haryana

Problems in the last 24 hours in Faridabad, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Faridabad, Haryana

Latest outage, problems and issue reports in Faridabad and nearby locations:

• 
  Chandan Chattaraj (@CChattaraj) reported 21 seconds ago from Noida, Uttar Pradesh

  @ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center

• 
  M V NITHIN (@mvnithin49) reported 2 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!

• 
  Chandan Chattaraj (@CChattaraj) reported 5 minutes ago from Noida, Uttar Pradesh

  @ACTFibernet please resolve my problem SR11043091013922 , have been following up

• 
  Sumeet Saurabh (@sumeetsaurab) reported 54 minutes ago from Noida, Uttar Pradesh

  Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ismail baumran (@ismailbinomer) reported 3 minutes ago

  @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

• 
  ismail baumran (@ismailbinomer) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

• 
  Preeti Singh (@PreetiLata4) reported 8 minutes ago

  @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

• 
  Yogita Sharma (@YogitaS44968288) reported 9 minutes ago

  @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it

• 
  Prerana (@003Prerana) reported 12 minutes ago

  @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 13 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  Charan Chinthapalli (@CH24393) reported 14 minutes ago

  @ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.

• 
  Seeker (@seeker0321) reported 15 minutes ago

  @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

• 
  Pramod Halbhagal (@PramodHalbhagal) reported 18 minutes ago

  @ACTFibernet u have one of the worst IVR to connect ur customer care executive. No option to change the plan. Why we need to continue with ACT with such a pathetic service

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 18 minutes ago

  @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't