ACT outages and service status in Faridabad, Haryana
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Faridabad, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Faridabad, Haryana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Faridabad, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Faridabad, Haryana
The most recent ACT outage reports came from the following cities: Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Total Blackout | 1 month ago |
|
Noida
|
Internet | 10 months ago |
Community Discussion
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ACT Issues Reports Near Faridabad, Haryana
Latest outage, problems and issue reports in Faridabad and nearby locations:
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M V NITHIN (@mvnithin49) reported from Noida, Uttar Pradesh@ACTFibernet Though I’ve paid my bill, you guys keep on sending me those irritating “Pay your bill today” messages. And the irony is we can’t find the same persuasion from you guys for resolving the connectivity issues that pertain whole year. Pathetic must say!
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet please resolve my problem SR11043091013922 , have been following up
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Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar PradeshReally poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?
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Chandan Chattaraj (@CChattaraj) reported from Noida, Uttar Pradesh@ACTFibernet my complaint no SR1106289358982 please get it attended. We are very disappointed with the frequent breakdowns and then the service post the complaint. Please create a better process,one can’t only depend on the call center
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Neel_Gunner (@NeelabjaSinha) reported@ACTFibernet I am unable to follow up via the app or by the customer care number. Please resolve soon.
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Adithi (@adeatii) reported@ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet
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ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported@thatguypraveen @ACTFibernet Heights of irony. Headquartered in Bengaluru but doesn't have customer service state's native/official language. Maybe they learnt from gothilla minister @DrParameshwara that Kannada is not needed in an "international cosmopolitan city" but yeah migrants languages are needed.
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet you guys keep pushing resolution eatimated time SR10280005028034 Can’t attend office meetings because of this Outage for a few hours is understandable but it has been more than a day now Very disappointed Maybe time to finally make the switch
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Harsha_vardhan.exr (@Harshav08181997) reported@ACTFibernet Still no response it’s have been successfully 30 days No response, no update in app, no call, The worst Fibernet in India is @ACTFibernet I already told my friends and family members to cancel the subscription from @ACTFibernet
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Babu (@Babu245489411) reported@ACTFibernet Engineer says “I only do installations,” gives another number—switched off. After multiple follow-ups, still no support. Is this a joke or your actual service model? #ACTFibernet #Poorservice
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DGMCITY BSNLJAIPUR (@dgmcity32689) reported@ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur during HDD work. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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shruti vishnoi (@shrutivish38360) reportedWow, one rain and ACT WiFi vanished since last night. Customer care? Nowhere. Truly world-class service, what a joke! Will I ever get a response from your end in this life? @ACTFibernet @FiberAct
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet @ACTFibernet when you are fixing Internet issues ? What an absolute waste of service you provide .