ACT outages and service status in Dimāpur, Nagaland

Problems in the last 24 hours in Dimāpur, Nagaland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur, Nagaland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sachit Bhat (@SachitRidesAway) reported 7 minutes ago

  @ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.

• 
  Hanu Rao (@HanuRaoG) reported 8 minutes ago

  @ACTFibernet It’s really shame on your face!!! Why you guys closed both the tickets?? Issue resolved? Who told you to close the tickets?? Please immediately open the ticket and send the technician to home. Please don’t do these worst service

• 
  Sree (@Srinivasuluredi) reported 10 minutes ago

  @ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?

• 
  Ayush Goyal (@ayush987goyal) reported 11 minutes ago

  @ACTFibernet Provided the details. Seems your review is also as slow as the actual service.

• 
  Manish Sharma (@manntwts) reported 16 minutes ago

  @ACTFibernet It is not resolved. I am still facing this issue.

• 
  vishal heble (@vishalheble) reported 19 minutes ago

  @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

• 
  revv500 (@revv5hundred) reported 19 minutes ago

  @JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today

• 
  rahul thakur (@rahulthakur000) reported 19 minutes ago

  @ACTFibernet Until I receive money I won’t give those boxes. Remember that i have read people review how u guys trouble customers for refund. Good condition?? You guys should br ashmed of your service

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 20 minutes ago

  @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

• 
  Atul Kumar Dugar (@Atul_2206) reported 26 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet