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ACT outages and service status in Dimāpur, Nagaland

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Dimāpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Dimāpur, Nagaland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur, Nagaland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanntosh33
    Santosh Gupta (@Sanntosh33) reported

    @mayhoskote @ACTFibernet @ACT_Issues Yes I agree. We need to change the operator. Airtel or jio would do better service than this. I am also facing issues with them. No accountability for delayed services.

  • _4Ruffle
    Ruchi (@_4Ruffle) reported

    @ACTFibernet Also, in 6+ hours nobody visited, this is an optical fibre cable issue you know already from ticket and backend diagnosis confirmed. This needs a technician visit and I will keep escalating.

  • NINJA_OP13
    Tushar Sharma ( Franky) (@NINJA_OP13) reported

    @ACTFibernet recently I active my wifi and do recharge but it's almost 5 hours and wifi is still not working. I miss my already 3 meeting and I got delayed in my work so please do something otherwise I will discontinue the wifi.

  • Jadeja_manish25
    Manish Kumar (@Jadeja_manish25) reported

    @ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

  • _4Ruffle
    Ruchi (@_4Ruffle) reported

    @ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation

  • ArpanDixit_47
    Arpan Dixit (@ArpanDixit_47) reported

    @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

  • vijaytnc
    RandomHuman (@vijaytnc) reported

    @ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service

  • KannanRr
    Dr. Kannan RR Rengasamy (@KannanRr) reported

    @ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.