ACT Outage Report in Dimāpur, Dimapur, State of Nāgāland

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Problems in the last 24 hours in Dimāpur, State of Nāgāland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (7%)

4. 

   E-mail (2%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Sameer (@sameergaurav5) reported 5 minutes ago

  @ACTFibernet hi Team act Fibernet. I am struggling with your back end team to resolve one request since 2days. Don’t know whom to contact to escalate. I am sorry to say this but your customer care team,backed team are very incompetent,doesn’t understand the urgency of a customer.

• PVK (@PVK4U) reported 5 minutes ago

  @ACTFibernet @ACTFibernetHYD can anyone help me out here for Ticket ID:SR10455855761552.From past 4 days im facing the same issue,bt didnt get a permanent solution.ur team is just extending the resolution time&thz 2nd time im facing the same issue.such a worst service from ACT

• MajjiBoss (@Majji007) reported 6 minutes ago

  @ACTFibernet Yes issue resolved but not on time

• MovieAddict (@moviefreakGC) reported 7 minutes ago

  @ACTFibernet either provide a stable connection at chennai or shutdown your operations. Pathetic sevice at choolaimedu area, its either intermittent or slow speed and your technician ask us why we are raising complaints of mobile app. @consumerforum_

• Meraj khundmiri s s (@ssmeraj_s) reported 8 minutes ago

  @ACTFibernet The helpline ans support team doesn't provide any support.

• Ankur Agrawal (@AnkurAg18457811) reported 11 minutes ago

  @ACTFibernet Sir today 1 pm still i am facing the issue and your excutive not respond my call...wrost service this realted every month i am facing the issue...you this time every person doing wfh...

• Prasanna Kumar (@prasanna_rsekar) reported 12 minutes ago

  Dear @ACTFibernet, How many times do I have to send an enquiry for a new connection before I get a callback from your team? My inbox is filled with the enquiry numbers that I have raised and still haven't got a single call from you. Your customer care is of no use.

• Anjaneyulu RVG (@rvga777) reported 12 minutes ago

  @ACTFibernet I am a very old customer of act, when it was beam (2003) onwards, over the years my observation is customer support has become pathetic. Which is not expected fro a reputed company like act. The call centre people are interested only in closing the ticket...

• PVK (@PVK4U) reported 13 minutes ago

  @ACTFibernet Atleast can you arrange a call back from your technician team.Thr z no call back&no call forwarding option&thr z no info reg ur technician. I dnt know y ur customer center is?if its 1st time even i agree,bt thz 2nd time im facing the same type of worst service frm ur support team

• Shalibhadra Shah (@shaliarchie) reported 16 minutes ago

  @ACTFibernet please kindly mention on your website that minimum time to resolve connectivity issues is 5 days. Pathetic to the core.