ACT outages and service status in Dimāpur, Nagaland

Problems in the last 24 hours in Dimāpur, Nagaland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur, Nagaland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MANOJ K. GOYAL (@MANOJGOYAL_2019) reported 12 minutes ago

  @ACTFibernet #actfibernet Kind Attention: ACT Fibernet, Our internet connection has been down since this morning. We have already registered a complaint and contacted your customer care multiple times, but there has been no response or resolution. This prolonged service disruption is causing serious inconvenience. We request you to restore our internet connection immediately and resolve the issue without any further delay. If this matter is not addressed urgently, we will be left with no option but to escalate the issue and take appropriate action with the concerned regulatory authorities. Complaint Details: A service request has been raised with reference number SR10181017616324. Someone from our team will contact you soon.

• 
  Sunil Arab (@MyFeudalSelf) reported 15 minutes ago

  Hey @ACTFibernet! Your app hangs when I try to use other payment options and there are no options to pay online too. I don’t have Amazon pay and don’t want to use that. Please Help! Thanks

• 
  Lakhan (@LakhanINTS) reported 15 minutes ago

  @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all

• 
  Surya Attili (@thesuryattili) reported 17 minutes ago

  @ACTFibernet I’ve been without internet for almost 35 hours. ETA was yesterday 8:30 PM, but there’s still no resolution or update. Support hasn’t helped, and I can’t WFH as mobile data is unreliable here. Please resolve ASAP. Ticket: SR10181037423224

• 
  Saroooooo🧡🫰🏼 (@Missamma_019) reported 17 minutes ago

  Hi @ACTFibernet, I recharged for a 1-year plan, but due to a cable issue from your end, my Wi-Fi was unavailable for nearly 3 months. Since the issue was on your side, kindly extend my plan by 3 months or provide appropriate compensation. Please look into this.

• 
  Mahi (@jagdish_mahi) reported 17 minutes ago

  @ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.

• 
  Sharath (@thisissharath) reported 24 minutes ago

  @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

• 
  Nivas Ravichandran (@nivasravi) reported 29 minutes ago

  @ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.

• 
  Pankaj Dewangan (@dewa_pankaj) reported 30 minutes ago

  @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

• 
  M S S Reddy (@shivareddy9467) reported 31 minutes ago

  @ACTFibernet Worst service experience from actfiber net till now my problem is not yet solved.