ACT outages and service status in Dimāpur, Nagaland

Problems in the last 24 hours in Dimāpur, Nagaland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur, Nagaland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N. Ramakrishnan (@nramki_Madras) reported 11 minutes ago

  .ACT, your customer service IVR is lousy. I have tried lodging a complaint about wifi at home and the recorded voice says it is working. Internet down for nearly four hours. No response yet. @ACTFibernet

• 
  Ramarko Sengupta (@ramarkosg) reported 14 minutes ago

  .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 14 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  VJ (@VJ_Naidu040) reported 14 minutes ago

  @ACTFibernetHYD @ACTFibernet Action Urgent: ACT-ai_101780672110 customer ref Ticket no SR10181242464047 NO action since 3 days ! Unbelievable service ! Cannot accept this service frequency by any standard

• 
  P. Ashwat Kumar (@ashwat01) reported 16 minutes ago

  @ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.

• 
  Mithil Khanter (@mithilkhanter) reported 16 minutes ago

  @ACTFibernet worst service .. every 3 months Internet complaint has to be raised and they 2. Days to solve the problem.. not going to renew it

• 
  Shivam Bhutani (@ShivamBhutani) reported 18 minutes ago

  @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

• 
  Amalendu Pandit (@AmalenduPandit) reported 19 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Ranjit (@i_mranjit) reported 20 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues Extremely disappointed. You promised router delivery in 3–7 days. It's now been 10 days, and despite calling customer support every day, I only get false promises.

• 
  MOHANA PRIYA (@mohanapriyare) reported 27 minutes ago

  @ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect