ACT outages and service status in Dimāpur, Nagaland

Problems in the last 24 hours in Dimāpur, Nagaland

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur, Nagaland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manjunath Gowda (@ManjuGowda1993) reported 8 minutes ago

  Extremely disappointed with @ACTFibernet service. The internet stops working properly every single weekend. Despite multiple complaints, there is no permanent solution. Kindly fix this connectivity issue immediately. @ACTFibernetHelp

• 
  Naveen Janardhanan (@njana290380) reported 11 minutes ago

  Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet

• 
  Praveen Subramani (@PraveenSub51203) reported 12 minutes ago

  @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

• 
  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 12 minutes ago

  @ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?

• 
  Arohan Mathur (@arohanmathur3) reported 14 minutes ago

  @ACTFibernet Extremely poor experience. Paid ₹3182 on Apr 16 (Acc: 102798314895), promised installation on Apr 17. Sales exec stopped responding. Multiple unanswered calls + proof available. This is unacceptable. Resolve ASAP or I escalate further.

• 
  dinkar Singh (@dinkarsinghh) reported 15 minutes ago

  @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

• 
  Vishal Kukreja (@Cooltechvishal) reported 18 minutes ago

  @ACTFibernet It was promised by your team and they had given the waiver of ₹230 when recharging again. SR11078752500152 - Service request number. When I am doing the renewal this waiver is not applying on my plan. What the hell is going on here ? Check it from your own records

• 
  Natarajan Venkat (@natarajanv88) reported 18 minutes ago

  @ACTFibernet @ACTFibernet Thanks for the response, but the issue remains unresolved. Service is still suspended despite this being a billing dispute (duplicate OTT charges after plan upgrade) and prior acknowledgment from your support team. Request urgent intervention & restoration.

• 
  Nilesh Mishra (@NileshM13475468) reported 21 minutes ago

  @ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.

• 
  Abhishek Gandhi (@Abhishekgandhis) reported 22 minutes ago

  @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.