ACT Outage Report in Dimāpur, Dimapur, State of Nāgāland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Dimāpur, State of Nāgāland
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dimāpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prakash Thirupathi
(@Prakashthiru420) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet I want permanent solution otherwise please refund my money.
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Manohar Reddy
(@Manoharreddy86) reported
@ACTFibernet @ACTFibernetHYD ;Due to local ACT administration losing faith in network.pls provide escalation matrix to take resolve the issue ASAP
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Vnu Jain
(@Chutti_Paiye) reported
@ACTFibernet What a pathetic customer service! I have been waiting for my request to be resolved from past 3 days! Which is not yet fixed, No escalation team, No team leaders, who can take the escalation calls or complaints, #Act #WHF #nointernet SR10264246715944
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Samuel Brainerd S
(@samuelbrainerd) reported
@ACTFibernet Dear Patron, We tried calling you for the service request but were unable to connect. We will make another attempt in next 4 hrs. Team ACT What number re you calling from? Got some spam calls, is that your team?
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raj
(@raj_rk) reported
@ACTFibernet No offense, but taking more than 24 hrs to resolve and not providing updates is not appreciated while entire location lost connectivity. This is really poor
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Akash Dey
(@Skynet_ash) reported
@ACTFibernet @ACTFibernet No one is taking this issue seriously! I'm unable to work! Your field agents are switching off mobile phones! Customer care gives a robotic response to wait for 24 hours! What am I paying for?
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raj
(@raj_rk) reported
@ACTFibernet Still the issue is not resolved and your customer support executives are ignorant and rude to address the issue. Everytime we call they just say we will escalate and dont even bother to provide detials whats taking longer than 24 hrs. Other ISP had resolved in 2hrs max
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 103rd consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Jatin Arora
(@Jatinarora_08) reported
@ACTFibernet I would like to recommend just shut down your company and refund my whole amount. As your engineers are not able to provide permanent resolution may be due lack of knowledge and training.
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Samuel Brainerd S
(@samuelbrainerd) reported
@ACTFibernet This has been going on for months now. I have not been taking this seriously hoping you guys would rectify the issues. Looks like you need to be screamed at on a daily basis!? Is there such a protocal to respond only to loud customers??