ACT outages and service status in Challakere, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Challakere, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Challakere, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Challakere, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at ACT
ACT is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Challakere, Karnataka
Latest outage, problems and issue reports in Challakere and nearby locations:
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Manu Murthy (@MurthyManu) reported from Challakere, Karnataka@ACTFibernet the customer care service is turning to be nightmare, my account has been activated for no reason when i asked to deactivate it as i am not in bangalore from may. Please look into the issue and find some solution
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Manu Murthy (@MurthyManu) reported from Challakere, Karnataka@ACTFibernet Very Unprofessional behaviour and response from act, even after raising requests about pausing connection i see full bill raised and on top of it requests raised to clarify and being closed without proper response. Can the issue be resolved asap??
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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manikandan (@Rajeshmani93) reported@ACTFibernet you have become like a Chinese loan app man from 5th started to mail and keep on getting message . Tomorrow is my due date now I'm getting message tonight you will suspense my account if i didn't pay worst to the core
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Lakshminarayanan (@lucksmy) reported@ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.
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Dheeraj (@dheeraj_aluju) reported@ACTFibernet You need to act responsibly, firstly I didn’t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also
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Fringe Element (@OfficeOfSA) reported@ACTFibernet @VFSGlobal Highly unreliable service, don’t get if you are working from home. They take 2-3 days to fix something which others do in an hour.
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ryshab (@ryshab07) reportedHow much longer are customers expected to tolerate this? At this point, just come and take your router back. I’ll switch to a provider that actually delivers the service it promises. This level of service is unacceptable. Fix it—or lose another customer. @ACTFibernet
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Bhujanga Rao (@bhujangarao0292) reported@ACTFibernet Service request for this issue is already raised with reference number SR10181086177694. Our team is looking into it and will get back to you shortly.
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Varun Kumar (@vrn_295) reported@ACTFibernet Last time it took you guys 10 days to resolve a simple wiring issue. This time again, it’s more than 30 hours. Your customer care team is being incapable of transferring the call to the escalation team, technician or anyone. Why is escalation team not on thier desk.
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Soham Chakradeo (@Soham_Chakradeo) reported@ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.
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Jagjit Singh Sikka (@w4rriorSaint) reported@ACTFibernet Are u going to give my money back for the time internet is down?
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Dheeraj (@dheeraj_aluju) reported@ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!