ACT outages and service status in Challakere, Karnataka

Problems in the last 24 hours in Challakere, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Challakere, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Challakere, Karnataka

Latest outage, problems and issue reports in Challakere and nearby locations:

• 
  Manu Murthy (@MurthyManu) reported 38 seconds ago from Challakere, Karnataka

  @ACTFibernet the customer care service is turning to be nightmare, my account has been activated for no reason when i asked to deactivate it as i am not in bangalore from may. Please look into the issue and find some solution

• 
  Manu Murthy (@MurthyManu) reported 26 minutes ago from Challakere, Karnataka

  @ACTFibernet Very Unprofessional behaviour and response from act, even after raising requests about pausing connection i see full bill raised and on top of it requests raised to clarify and being closed without proper response. Can the issue be resolved asap??

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sriram (@Sri_Hxor) reported 5 minutes ago

  @ACTFibernet damn. Why is your technical team so bad? I need this resolved urgently, or go ahead and disconnect my connection.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 7 minutes ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  Shivam Srivastava (@shivam3012) reported 9 minutes ago

  @ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap

• 
  Jainesh Patel (@jaineshbp) reported 10 minutes ago

  @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

• 
  Sairam Veera (@saiveera8) reported 12 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days passed No Refund yet. @jagograhakjago

• 
  Chirag S ♥ (@iChiirag) reported 20 minutes ago

  @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

• 
  Rithin Sanjay (@rithinsanjay15) reported 23 minutes ago

  My internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet

• 
  Nilesh Patel (@NileshP28391464) reported 25 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

• 
  Vigneshkumar Parameswaran (@vigneshvicky456) reported 27 minutes ago

  @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 28 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?