ACT outages and service status in Basi Kalān, Punjab

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raghav (@raghuv_here) reported 5 minutes ago

  @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!

• 
  Silent Roads 🇮🇳 (@Silent_Roads) reported 12 minutes ago

  @ACTFibernet My WiFi is not working and due to low network I'm not able to make a call on toll free number. Please help

• 
  Sanjay Singh (@sanjayrathore36) reported 15 minutes ago

  @ACTFibernet @zomato @letsblinkit Worst services in Lucknow .

• 
  Stallionpanda (@saipraneeth1711) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 17 minutes ago

  @JioCare Keep this reply yourself. Your customer service is good for nothing. It has been 60+ hours of service outage in my home. I got enough experience with your useless fiber connection. I'm switching to @ACTFibernet. @JioCare Ask your people to collect the useless router from my home.

• 
  Sanjay Singh (@sanjayrathore36) reported 21 minutes ago

  @ACTFibernet @Venk_SA Worst services in Lucknow .

• 
  Ashu (@ashudhiru) reported 21 minutes ago

  @ACTFibernet : please help me to update the new e mail id and mobile number in act account

• 
  Ashish (@Humble_Monster) reported 24 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore

• 
  mohammed afzal ahmed (@mohd59afzal) reported 24 minutes ago

  Fraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues

• 
  Dinesh (@dineshrtvt) reported 26 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754