ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Basi Kalān, State of Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srikanth
(@Srikant77866785) reported
Hey @ACTFibernet team , My broadband internet connection is not working from past 36hrs, raised a ticket-SR10162826346992-no response from the support team or anything, u people assured it can be resolved by 12:00pm today..how pathetic ur services are?
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Aarati Malhotra
(@AaratiMalhotra) reported
@ACTFibernet pathetic is not the word enough for you guys. Your customer support team is a sham. Your nodal officer is of no use. I have been trying to get my account activated which I deactivated for 3 months since last 5 days and I am being told it would take 30 days atleast
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vejellaravitejavarma
(@vejellaraviteja) reported
@ACTFibernet Hi customer care team, I was trying from past 8 hours but unable to connect to customer care numbers provided in app but no response. When I tried with another number as a new customer call i connecting in just a minute.
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app.
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Arjun
(@Arjun47892511) reported
@ACTFibernet do you really believe in customer relationship? The tickets which have been raised since days you guys won't event respond appropriately. Your customer care executive are more misbehaving then your service, they are just puppets, say the same thing again and again.
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adarsh katta
(@AdarshKatta) reported
@ACTFibernet not getting the forgot password link.. Pls help, little urgent..
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karthikvellingiri
(@karthikaadhish) reported
@ACTFibernet No courtesy to solve customer grievance, I am paying for 250mbps but your router is capped at 100mbps. Ticket closed everytime without resolution SR10362804379744. Either resolve by change of router or initiate request for disconnection. Pls educate your team.
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Amith Kumar
(@Amithchegomma) reported
@ACTFibernet @ACTFibernet Is your team still looking at it ? Worst service
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Rahul Raj
(@raj_rahul50) reported
@ACTFibernet it's been 8 days since there's no internet and no one seems to care. Everyday your cst service teams keeps assuring it will be resolved today. You have left customers hanging when they need it the most bc of WFH.
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karthikvellingiri
(@karthikaadhish) reported
@ACTFibernet I have enough of call backs so far. Resolution is in high demand. Pls arrange a call with management personnel who can decide. Not the technical team who says they will arrange a callback again.