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ACT outages and service status in Basi Kalān, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Basi Kalān, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iBalenduS
    𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported

    Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

  • beingmejst
    just being honest (@beingmejst) reported

    @ACTFibernet Still no internet. Seriously, this issue has been going on since yesterday 5:30pm and still not resolved yet. I was told someone will contact me but again no contact from anyone from ACT not any new update if anyone is even working on the issue or not. Please fix this issue asap.

  • Finprofz
    FinProfz (@Finprofz) reported

    @ACTFibernet Problem is solved but you need to have better area engineers here. Current one is poor, doesnt pick up calls and only works when things are escalated. Next yr i will shift to some other provider.

  • blackandwitty
    shasha (@blackandwitty) reported

    Very worst experience from the @ACTFibernet at first they took around 3k and didn't installed their router and after the tweet i posted, they installed the next day. Now i booked act stream tv box, its been 10 days, box didn't delivered. I hope I'll get my box after this tweet

  • VINODHANAND
    Vinod Anand (@VINODHANAND) reported

    @ACTFibernet Don’t know if so much efforts are needed from a customer to start the refund process? It can always take 2 weeks, but i was informed the process was never imitated after me calling thrice. Makes me think some fraud sales person took my money.

  • tisismadhav
    Madhav Vasanth (@tisismadhav) reported

    Hey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.

  • VINODHANAND
    Vinod Anand (@VINODHANAND) reported

    @ACTFibernet @ACTFibernet I have called 4 times and wanted a refund. All 4 times they gave mentioned it will be done in 5 business days. But i spoke with someone that it was never initiated. Please check my calls from 3rd July and let me know why it was never initiated?

  • zzlucky158
    Lucky Sharma (@zzlucky158) reported

    @ACTFibernet Hey, Don't give me generic response. Please fix it ASAP. It's been really annoying. After current billing cycle, I'm throwing this out and getting a new connection.

  • ArunShanka17393
    Arun Shankar (@ArunShanka17393) reported

    Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet