ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Basi Kalān, State of Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tasneema Iqbal
(@tasneema_iqbal) reported
@ACTFibernet @ACTFibernet (1/2) I have been speaking to your team since morning. I didn’t want to take any names but I am left with no option. I spoke with Aasha S from your Customer Experience team and explained her the whole problem. I even had the engineer on the call who visited today
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Chandra
(@prajapati0812cp) reported
@ACTFibernet From yesterday till now 9 emails exchanged but with no resolution on my refund.They told me to keep the excess amt in ACT acct.Why should I keep there?It’s my money and I want my excess amt to be refunded.I’d have not disconnected the service but reason:I am leaving India.
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Sanjay Debnath
(@sanjaydebnath86) reported
@ACTFibernet Yestrday, the technician said my routr must b replacd, bt only if I opt 4 an additionl 3-mnth rechrge. Y is this mndtory whn I already had a 6mnth bulk recharge?Y thr is condition 2 resolve issue? There’s also no guarntee d latency issue wil b resolvd aftr paying more. ..1 of 2
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The Psycho Wordsmith
(@le_suman) reported
@ACTFibernet @MCA21India Why is every interaction with your company painful? I had made two payments under false promises by Mr Bira and Mr Jitendra. Now I have only gotten one refunded after a full week of waiting around? Now I'm being bounced to customer support.
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amandeep singh
(@amandee35847780) reported
@ACTFibernet Very poor ground level costumer service of Act fiber in delhi
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Tasneema Iqbal
(@tasneema_iqbal) reported
@ACTFibernet @ACTFibernet (2/2) even after explaining the whole issue, she is not willing to refund my money. This is harassment and fraudulent behaviour from your entire company. If you can’t do anything, please let me know. Let’s bot waster our times by raising unnecessary tickets
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amandeep singh
(@amandee35847780) reported
@SiddharthDeswal @ACTFibernet Very poor ground level costumer service of Act fibre in delhi
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sameer gautam
(@G2409Gautam) reported
@ACTFibernet unable to change 6 month plan to monthly plan. what should need to do. why not customer care responding?
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NARESH
(@NARESHCOOL) reported
@actfibernet A friend is looking for a new connection. I referred him y'day but till now nobody has reached out to him. Any help?
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Aujas.Bhandari
(@Bhandari_Aujas) reported
@ACTFibernet Issue not resolved speed only arround 39 mbs, Mr Satish Mishra AM ACT South Delhi has told me that the company ie. ACT provides a speed of between 30-40 mbs in 4g and 60-75 in 5g only and he can't do anything regarding the same. How come Airtel is giving higher speed in 4g?