ACT outages and service status in Basi Kalān, Punjab

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rashi Sureka (@badassureka) reported 1 minute ago

  @ACTFibernet I have cancelled my connection and the router has to be picked up it's been 17 days but no one has reached out and the complaint is open- sr10181610934041. Your chat bot doesn't allow to connect to an agent. Pathetic service

• 
  Meghana Sastry (@MeghanaSastry) reported 2 minutes ago

  @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

• 
  Arijit Majumdar (@Aar_i) reported 3 minutes ago

  @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

• 
  Kumar Panda (@Chumankp) reported 4 minutes ago

  @Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.

• 
  nobody (@yudish_dsy) reported 6 minutes ago

  @ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  Vatsal Bajpai (@vatsalbajpai_) reported 8 minutes ago

  Hey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs

• 
  tanuj raj (@tanujrraj) reported 10 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Gajendra (@gajendrajena) reported 11 minutes ago

  @ACTFibernet @ACTFibernet your backend team does excellent job in closing tickets, neither fixing the issue, nor investigating the root cause.

• 
  sunil godithi (@sgodithi) reported 13 minutes ago

  @ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 15 minutes ago

  @ACTFibernet Its been 15 days and still not able to Spotify subscription provided by you, please dont open and close the tickets, provide me the solution