ACT outages and service status in Basi Kalān, Punjab

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suresh (@IMSuresh_Dreams) reported 3 minutes ago

  @ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average

• 
  Harsha_vardhan.exr (@Harshav08181997) reported 4 minutes ago

  8 days, no internet, no resolution — worst experience ever. Raised a complaint with ACT Fibernet and still no technician visit or proper update—just “will be resolved soon” messages. In 2026, internet isn’t optional. This delay is unacceptable and affecting my work. @ACTFibernet

• 
  user636811 (@user21098) reported 5 minutes ago

  @ACTFibernet Same is being told since last 10 days, and your team clearly denied it today on call. Then why is wrong info being shared here I have already told to cancel and refund my money

• 
  AK Singh (@AKSingh42544383) reported 7 minutes ago

  Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 7 minutes ago

  @ACTFibernet The speed has become poor and reduced to 50 mbps and lower post all your maintenance activities. This is a major headache to keep reporting and not see improvement.

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 8 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  SRKriz (@srkriz26) reported 8 minutes ago

  @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

• 
  Sanjay Debnath (@sanjaydebnath86) reported 9 minutes ago

  @ACTFibernet Your customer care is one of the biggest liars. They can go to any extent. Last time for buffering issue resolution, they pushed me to opt for a 3-month plan saying I could recharge for 1 month later. But now only 3-month recharge option is available. #misleading

• 
  Ritu (@Rituut1) reported 10 minutes ago

  @ACTFibernet WiFi not working since yesterday almost 24 hrs now No technician assigned, no way to contact support, no updates. This keeps happening again and again connection drops randomly and takes hours to fix. Completely unacceptable service. Acc: 118743660976

• 
  WalterWhy (@Borington214993) reported 11 minutes ago

  @ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724