ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Basi Kalān, State of Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hemant Nayak
(@nyk_hem) reported
Completely ridiculous service by Act. Made the payment 2 days back but till now haven't received any Cal or anything. Not getting any satisfactory answer from the customer care. @ACTFibernet @consumercourtin (1/2)
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thoom ramesh
(@UsernameisNoah) reported
@ACTFibernet Really worst customer care. My internet is not working since yesterday morning and till now its not resolved. Please look it into this ASAP. Ticket number: SR10366239426744
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Rajesh
(@Rajesh80003167) reported
@ACTFibernet Worst service provider and there customer support is even worse. This is not what I was expecting after choosing act even when your tarrifs are higher compared to other service providers. There could not be anything else worse then this. I Regret choosing act.
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Aman Kalra
(@amankalra172) reported
@ACTFibernet unfortunately, NO. Your service is highly unreliable and very fluctuating. One moment, I get 25Mbps and the next moment it is 2.5Mbps. Why no stability?
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thoom ramesh
(@UsernameisNoah) reported
@ACTFibernet Really worst customer care. My internet is not working since yesterday morning and till now its not resolved. Please look it into this ASAP. Ticket number: 103016061956
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Uttam Shaw
(@utham2008) reported
@ACTFibernet without informing customer, the connection has been disconnected. Where as asking for fresh billing for the current plan is still pending. Disgusting services
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Narayanan Vincent
(@NarayananVince1) reported
@ACTFibernet Thank you for the swift troubleshooting. But please fix these issues permanently. Because, in the last 20 days, we have raised 6 tickets. How can an organization function under such circumstances? Will ACT function with mediocre tech infra? @Balamalladi13 @AllanNoble11
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Gargi Solanki
(@gargi_solanki) reported
@ACTFibernet Never seen a poor customer service like yours. We were in a plan with 75mbps 3 months plan and given the router that supports only 50mbps. When asked the customer care folks, we were told to upgrade to higher plan for 6 months then we’ll be provided the highspeed
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Dhaanyaa T Cherion
(@DhanyaCherian) reported
@ACTFibernet such horrible customer service.. Noone even care to respond when an issue is raised and giving standard replies..
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Bopanna M C
(@BopannaMC2) reported
@ACTFibernet what is the status of my query? haven't received any call yet to discuss this, can you give me a written email confirmation of your quality, cannot wait since it's impacting my office work, need to look into a different service provider based upon the email justification from ACT