ACT outages and service status in Basi Kalān, Punjab

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 4 minutes ago

  @ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!

• 
  SYED SALMAN (@salmantheboxing) reported 6 minutes ago

  @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 8 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Abhijeet (@vAbhijeet07) reported 16 minutes ago

  @ACTFibernet i want to disconnect from this pathetic service.

• 
  Balaji (@BalajiSpectat) reported 17 minutes ago

  No internet for last 7 hours. When called local technicians, no reaponse from technicians. When will it be resolved? Ticket no: SR10380773052294 @ACTFibernet @FiberAct WORST SERVICE.

• 
  SYED SALMAN (@salmantheboxing) reported 20 minutes ago

  "Absolute fraud by @ACTFibernet! Your team has marked both my tickets as 'Issue Resolved' on the app without even configuring my router or visiting my house. My Wi-Fi network is STILL NOT SHOWING. Stop closing tickets falsely to hide your fake metrics! Fix this right now or refund my money!"SR10280750085812

• 
  Rajendra Prasad Getla (@GetlaPrasad) reported 22 minutes ago

  That's the reason I'm using @ACTFibernet It's one of the best in terms of Service in Hyderabad. But even I did face some downtime here and there but I beleive it's base plans should increase the speeds.

• 
  Vivek నాళ్ళ (@NallaVivek) reported 27 minutes ago

  @ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running

• 
  Pranay Rupani (@pranayrupani) reported 27 minutes ago

  @ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow

• 
  manish dagar (@manishd19654828) reported 28 minutes ago

  @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.