ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Basi Kalān, State of Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yogi
(@yypy999) reported
@ACTFibernet Can you please help me get out of your company I have lost lakhs of rupees due to frequent disruptions I can’t bear it further
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Rehan Ali
(@mdrehanali06) reported
@ACTFibernet @ACTFibernetHYD I'm planning to terminate the relationship with as I can't keep on calling the support team to escalate and resolve the issue, I see my internet going down for every 2 days SR: SR10164515355517 And stop claiming as ISP in top 10!! #ACT
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Simi James
(@james_simi) reported
@ACTFibernet your customer service team was supposed to give my refund of apprx Rs. 4000 by the 29th March. Every time i call them it gets postponed further. How much more should i follow up with your team? If the installation has not happened then isn’t it your duty to process??
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Bohemian
(@its_me_hemmy) reported
@ACTFibernet Hope I get resolution for this simple receipt request by end of today. Or I will be forced to disconnect ACT connection
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Yogi
(@yypy999) reported
@ACTFibernet This is the standard template of reply your company or team seem to not know where the problem is it is not it resolved
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Bohemian
(@its_me_hemmy) reported
@ACTFibernet Resolution for my ticket is getting delayed and agents respond in the call like their managers told them not to help customers. There is no quality in the response at all. Will someone address my issue at all?
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 141st consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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karthic
(@pskarthic) reported
@ACTFibernet Received a call from your team to just say our policy is changed and now refund is not possible. If you keep changing policy how would a customer subscribe for long time plans. This isn’t a good ethics to change policy every month and confuse customers. Frustrated
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Roopesh Kumar
(@roopesh75k) reported
@ACTFibernet Hi team, I am facing slow internet speed from last 2 days. I tried support from ACT app but it does not help. Can you please help me on my issue.
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Shashidhar Mahavadi
(@ShashiMahavadi) reported
@ACTFibernet Do not feel Act team are understanding user experience issue; i am asking for how your services can be improved however you guys are just raising tocket with your technical team to fix it. My concern is quality of service since there are 3 issues reported in 2 weeks