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ACT outages and service status in Basi Kalān, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Basi Kalān, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jeyasundar244
    S_u_n_d_a_r (jeYa) (@jeyasundar244) reported

    Dear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?

  • BlueHawks110
    LoneGoat (@BlueHawks110) reported

    Second 48-hour ACT Fibernet outage in less than 3 weeks. The same story again—repeated extensions of the resolution timeline,no response from customer support. Customers pay in advance for reliable service, not repeated disruptions and silence. @ACTFibernet #ACT @ACTFibernetHYD

  • shivareddy9467
    M S S Reddy (@shivareddy9467) reported

    @ACTFibernet The technical service team is the worst. Without resolving the problem, they requested that I close the case.,Your ACT Fibernet Ticket no: SR10181004068024 last three days I am facing network issue.

  • sreeaskanna
    Sree Raja (@sreeaskanna) reported

    Dear @ACTFibernet, I’ve been facing recurring internet disconnections for a long time. Tickets are repeatedly marked as resolved, but the issue keeps returning, affecting important work meetings and interviews (1/3) #ACTFibernet #CustomerService #ConsumerRights

  • KarthikeyanS01
    Karthik (@KarthikeyanS01) reported

    @ACTFibernet Please consider this email as an official request to cancel my connection. I do not want to pay anything as I have validity till 22nd July. Kindly cancel the connection and clear your routers. I do not want your services anymore.  Most unprofessional bunch of people.

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet @ACTFibernet issue not resolved

  • shivareddy9467
    M S S Reddy (@shivareddy9467) reported

    @ACTFibernet Worst service experience from actfiber net till now my problem is not yet solved.

  • Pro_ShantTweets
    ThinkWithPrashant (@Pro_ShantTweets) reported

    @ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.

  • MyFeudalSelf
    Sunil Arab (@MyFeudalSelf) reported

    Hey @ACTFibernet! Your app hangs when I try to use other payment options and there are no options to pay online too. I don’t have Amazon pay and don’t want to use that. Please Help! Thanks