ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Basi Kalān, State of Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash Kumar
(@Avinash1491) reported
@ACTFibernet What actions have been taken to resolve this issue. SR 10366485099658 It's been more than 20days.totally 6people Connection is running in our electricity bill why there is no waiver is given in bill...its been more than 6months don't run your company in others money.
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ANDREW
(@AndrewGeddam) reported
@sasi_kanth007 @ACTFibernet ACT should work on their customer support/services, I have experienced such delays more than a couple of times whenever there was an issue with internet connection(cable disconnect…) and relocation of existing connection.
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Rufus V Raj
(@rufusvraj) reported
@ACTFibernet And today’s message - Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 23-Dec(DD/MM) 19:30 to 21:00. Team ACT
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Mr H
(@Hang7Man) reported
@ACTFibernet @DoT_India Your service provider can't even take a single call why you people always fooling customers when payment always call for pay on time but for problems you cant even take a single call i will write a complain against this poor service in CHENNAI
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Aditya
(@adityascg4life) reported
@ACTFibernet very bad customer service. Waiting for 3 days to get a connection reinstalled. Poor response
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Naveed ahmed
(@Naveeda40176287) reported
@ACTFibernet Dear sir i have again activated your service after call from your act broadband team offering me some monthly reduction in Bill But till now no one called me after offering informing how much reduction please ask them to contact me
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keekee
(@keekee66341475) reported
@ACTFibernet Your customer care service people are treating us worse than this , can you take care of that ? Being rude to customer service is not even ethic is Wat I wanna say !
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Praveen Nair
(@46_nair) reported
@ACTFibernet @TRAI I have complained about my ACT fibrenet outage 2 hours ago and nothing has been done to resolve the problem. This is the second time this week that the internet connection suddenly stopped working for over 2 hours and impeding my work at peak back office hrs.
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surya ramani
(@suryajr) reported
@chennaiactfiber @ACTFibernet It's been 2 days since I raised 2 tickets including phone call to service center for checking the office internet fibernet connection. Not resolved till now nor did we get a call about the same. Service is in shambles due to this delay.
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Praveen Nair
(@46_nair) reported
@ACTFibernet used to respond promptly earlier but of late the service experience stooped to the lowest. This is something @TRAI to take notice of that despite paying high price in pursuit of high speed internet the consumer is denied reliable service to continue work at home