ACT Outage Report in Basi Kalān, Hoshiarpur, Punjab
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Basi Kalān, Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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V VAGEESH (@VVAGEESH1) reported@ACTFibernet Done, resolved. Please work on fixing the customer care number.
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laxmikanth choubey (@laxmikanthchou7) reported from Medchal Malkajgiri, Telangana@ACTFibernet No u don't understand because u don't understand our problem
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Yathish Raj (@yathish_raj) reported@ACTFibernet entire world is moving towards agile, when are you moving? Your current model is pain, SR10264410196944, lots of bureaucracy, ticket first customer next, no followups, long waiting time, un organised, list goes on n on.
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Vinod Chandrashekar (@chandrashekarpp) reported@ACTFibernet I have been escalating this issue from past 1 month. No resolution yet. It's really disappointing. Just to transfer my money from my account I have been waiting for just excuses.
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Anupama (@anukum99) reported@ACTFibernet act is down again, unable to contact any of the customer care people
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Prashanth Rao (@prashanthrao) reported@ACTFibernet @ACTBangalore After lots of haggling,ACT restored the connection.BUT,the joke is they sent an invoice for one day. Not for the month. How does a customer make the payment and retain the connection? It's a puzzle.ACT can you share tricks to communicate with your incompetent service team 2 of 2
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Prashanth Rao (@prashanthrao) reported@ACTFibernet @ACTBangalore If a customer requests for reconnect, doesn't ACT provide an invoice to make the payment ? We received an invoice for 15 days, and ACT voluntarily disconnected and gave a discount for 15 days. Payment was made to the invoice, provided thinking it's a genuine error. 1 of 2
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Mukeshkumarkorrapati (@mukeshkorrapati) reported@ACTFibernet Lost again and your customer support team is even not speaking when connected. Am I blocked to talk as i am requesting that I lost internet and coming to them for resolution. Waah what a service you have been delivering 👏. Great job #Actteam @ACTFibernet. Never expected.
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Lennox D'Coutho (@LennoxDCoutho) reported@ACTFibernet You have not been providing me with the service I have been paying for and when a complaint has been raised you get a customer service agent to harass me over the call multiple times and outright be rude and deny any escalation route and hang up the call?
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Revanth Tatina (@revanth_tatina) reported@ACTFibernet Any luck on this? Or do you say that this is how the customer service would be!!