ACT

ACT Outage Report in Basi Kalān, Hoshiarpur, State of Punjab

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Basi Kalān, State of Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Basi Kalān, Hoshiarpur, State of Punjab 12/31/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rafiuddin431 Mohammed Rafiuddin (@rafiuddin431) reported

    @ACTFibernet @ACTFibernet I was told that the issue will be fixed within 1–2 hrs, but it’s already been 7.5+ hours and still no internet. No one has contacted me since the complaint. This delay is unacceptable. How much longer do I need to wait? My work is badly affected.

  • IshaSG ISG (@IshaSG) reported

    How dependent we get on these internet providers! @ACTFibernet is down frm last 2hrs, 2nd time in last 2 days.. CS is usual "We're looking into it" Spoke to on ground team, they jus said we'll see when we can come..may be after an hour. That after you pay for top package! #ACT

  • RahulTallam Rahul Tallam (@RahulTallam) reported

    @Airtel_Presence why should I pay for cable charges which connects from your pole to my house for a connection that I'm shifting? @ACTFibernet does not charge anything for shifting. If that's the case I might as well cancel #black and go for @JioCare new combo connection

  • Nani_Fighter Nani (@Nani_Fighter) reported

    @gayatri008_16 @ACTFibernet Better to switch to @airtelindia ,, as a customer I am fully satisfied.

  • freeeshrugs Vaibhav (@freeeshrugs) reported

    @ACTFibernet my internet is not working for the last 3 days - SR10277718788614 is the ticket I have raised on Tuesday, and have followed up multiple times just to be given a new resolution time everytime. Have received no calls yet to try and fix it. Please get this fixed ASAP 🙏🏼

  • arbpakella ram babu prakash (@arbpakella) reported

    @ACTFibernet awaiting your response once ticket is closed without resolution and no technician visited

  • freeeshrugs Vaibhav (@freeeshrugs) reported

    @ACTFibernet This is terrible customer service. I am not even able to connect with a support executive now and am placed indefinitely in a queue. It’s better to switch to @airtelindia at this point.

  • NidhiParikh15 Nidhi Parikh (@NidhiParikh15) reported

    @ACTFibernet Hey @ACTFibernet, my internet has been down for 11 days! Ticket SR**********9984 (Acct: ******6895) since 20 Oct — daily false promises, no action. Even call put on hold for 30 mins & disconnected! Who’s accountable? Need urgent fix or I escalate to @TRAI

  • chaskar_nilesh Nil. (@chaskar_nilesh) reported

    @ACTFibernet your internet connection has been very slow for the past 2 days and I am not able to receive OTP from the app to raise ticket for that. Pathetic service.

  • Hardik__17 Hardik Singhania (@Hardik__17) reported

    @ACTFibernet What’s the point of having WiFi when in the same month you’re disconnected twice — for 20+ days out of 31 — and still no resolution? @ACTFibernet this is unacceptable!