ACT outages and service status in Basi Kalān, Punjab

Problems in the last 24 hours in Basi Kalān, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Basi Kalān, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deepa Vasudevan (@dvasusg) reported 4 minutes ago

  @ACTFibernet more than 2 days of repeated complaints and internet is not working. My aged parents are tired of calling and registering complaints. ticket number SR10881838631024. This has been going on for months. Can this be escalated pls?

• 
  Rachit Mishra (@rachitmishra5) reported 4 minutes ago

  @ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744

• 
  Vatsal Bajpai (@vatsalbajpai_) reported 6 minutes ago

  Hey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs

• 
  The Panda (@The_Cric_Panda) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t

• 
  chinnikrishnan (@vchinnikrishnan) reported 8 minutes ago

  @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

• 
  Vansh (@vansh_bajaj11) reported 11 minutes ago

  @ACTFibernet no Internet since the last 21 hours no update provided by the team ticket is open or no action is being taken did not receive any call from the company worst service ever will never ever recommend ACT to anyone

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 12 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Shreyansh Lodha (@staticvar_dev) reported 13 minutes ago

  @ACTFibernet this is just ridicules, internet has been down for over 36 hours Totally unacceptable and your lack of accountability makes it worse! SR10181705229784

• 
  chinnikrishnan (@vchinnikrishnan) reported 14 minutes ago

  @ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges

• 
  Muthu Anand (@kingindnorth12) reported 19 minutes ago

  @ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday