ACT outages and service status in Ankola, Karnataka

Problems in the last 24 hours in Ankola, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ankola, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 7 minutes ago

  @ACTFibernet Hi, another 24hrs crossed but still no solution. I haven’t received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.

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  Ghajinikan (@ChandikanB) reported 8 minutes ago

  Has @ACTFibernet forgotten to resolve customer issues? It's been 3 days and no resolution on SR10181144207454. Everyday there is a new resolution time and surprisingly resolution time is always after 7 30 PM, after the customer care hours are closed!

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  Shubha (@shubha_a5) reported 9 minutes ago

  @ACTFibernet SR10281184908864, frequent disconnection and raising request takes ages to complete. From evening 5PM there is no internet and resolution is for the next day? I regret switching to Act from airtel. I thought airtel was bad with service request , act is worst.

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  Pranjal Sengupta (@pranjal610) reported 11 minutes ago

  @ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues

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  Lakhan (@LakhanINTS) reported 12 minutes ago

  @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.

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  charan adabala (@charanadabala) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD currently I am using ur service, observed continuous service interruption, this week out of 7days 4days we faced service interruption, provide worst service, no response for service team, no dedicated service staff in community

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  Arun (@ArunachalaRaman) reported 16 minutes ago

  Subject/Post: Relocation request delayed & total lack of support. I requested a fiber net relocation (Ticket ID: SR10381162168514), but the assigned technician has failed to contact me or show up for the 3rd consecutive time.@ACTFibernet

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  செம்பியன் (@SempianOfficial) reported 19 minutes ago

  @ACTFibernet Worst customer care experience. Activating a high-end plan without the customer’s explicit consent is unacceptable. Charging consumers for services they never agreed to is nothing short of taking their money unfairly.

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  Arun Shankar (@ArunShanka17393) reported 20 minutes ago

  Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet

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  Dheeraj (@dheeraj_aluju) reported 21 minutes ago

  @ACTFibernet You need to act responsibly, firstly I didn’t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also