ACT Outage Report in Rājendranagar, Rangareddi, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Rājendranagar, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rājendranagar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (20%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Rājendranagar, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Rājendranagar, Telangana
Latest outage, problems and issue reports in Rājendranagar and nearby locations:
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@ravi_ameer @Airtel_Presence @airtelindia Finally @ACTFibernet as I said you lost one loyal customer....
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Jayanth Majety
(@jayanthmajety) reported
from
Rājendranagar, Telangana
@ACTFibernet Waiting for you to respond on my issue. Will continue to wait because that's what I can do having an ACT fibernet connection at home.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet It's not yet resolved.. I have shared the pics of the Switch box with Nodal officer and still getting emails from them saying we are working on this. Not sure how long does it take to replace a battery in switch box. Pathetic service by ACT.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Mirza
(@iamY0URBOSS) reported
@ACTFibernet @ACTFibernet no it is not resolved. Again they closed the ticket without resolving it. Its pathetic service from your local technical team here. They comment on ticket building where junction is fixed that building was not having power that is the reason customer didn't get net.
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Sri Ram
(@rama_krishna_) reported
@ACTFibernet im not work properly .. as ur team called me.. n I said to come in the evening at 6 pm n they directly close the concern without visit n check the connection issue .. still im facing issue.. worst service man
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Gurudeo Mandal
(@theworldguru786) reported
@ACTFibernet customer service response is too late, facing no internet issue since last 20 hours and I think I might take today full day to get any response. In app is showing 1 day for response, customer care also disconnected call 🤙 .
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Hariram
(@hariramtn) reported
@ACTFibernet ACT has changed my account status to Active , but after disconnecting the box and connection from my house , is this a way to just get more money without providing service ? @Balamalladi13 @ACTFibernet. I am not going to pay a penny for the nuisance caused by the customer support
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Soujanya Vishwanath
(@soujbv) reported
@ACTFibernet Yes it did get resolved 24+ hours. That too after I raised a hue and cry on Twitter. Please ensure your customer support center allows customers to escalate to a manager option. It is much needed
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vamshi krishna
(@vamshik22018971) reported
@ACTFibernet I have received call from support team that service engineer will come to site and verify the cable . no engineer has visited the site and issue is not resolved yet, but ticket has been closed without confirmation.
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Meenakshinathan
(@Meenaks43991934) reported
@ACTFibernet Dear Team,. We request your help to neatly arrange all act connection wires on the terrace properly. Very bad wiring Recently Tata sky have done a proper connection and it was very neat and no disturbance for the people who use terrace
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Shahbaz Shah Khan
(@ShahbazShahKha3) reported
@ACTFibernet @RamyaRajagopal You took 3 days to resolve my issue. A legal action can be taken against you in consumer court for the loss you're causing due to negligence for people working from home.
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Pranay Rupani
(@pranayrupani) reported
@ACTFibernet Just an update @ACTFibernet the problem was not fixed and the complaint SR10163738376116 closed as "there are no batteries to replace in the switch boxes" so every time there is a power cut there will no Internet in my building
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Bindumadhavi P
(@chinchinchu) reported
Again I am having problems with #actfibernet I got my Inverter installed because of power fluctuations but now even if I have inverter I dont get wifi during power cuts. And I open ticket, they do nothing and close the ticket as soon as power comes.