ACT outages and service status in Alleppey, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Alleppey, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet This is not the first time. Almost every month I face the same issue, with outages lasting more than a day. While taking the connection, promises were made about quick resolution within a few hours, but the reality is completely different. Worst service
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Deep Verma (@deepvermadeep) reported@ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet @ACTFibernetHYD I have received the disconnection message. When I contacted customer care regarding the refund, your representatives informed me that the amount would only be transferred to another ACT account. This is unfair and was never disclosed when I took the
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Shivam Garg (@shivamg0902) reported@ACTFibernet @FiberAct It's been nearly 48 hours since a network outage happened and no one has even bothered to call and address the issue even after a ticket was raised. Even on the X post no one is bothered to respond or address the query.
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Shyam Sundar (@shyamsundarg) reported@ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI
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Anilesh Soni (@ANILESHSONI) reported@ACTFibernet @ACT_Issues Its been just 25 days I got new connection and started facing connection issues intermittently. Raised ticket but no one cares. Need solution asap
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Sky (@i_am_not_aakash) reported@ACTFibernet @ACTFibernetHYD I needed my connection to get shifted, no response for days and days. Now I want my connection and subscription removed. No response. What a stupid interface you have. No customer care number on the app to help also.
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(Yasir) ياسِر (@cirith125) reported@ACTFibernet unable to login to selfcare actcorp, please help.
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedIt's so frustrating and taking customers for granted has become a new trend 👎. It has been more than 12 hours post raising the complaint and literally neither the update nor the resolution 🙏. It's totally not fair especially when ur WFH😢 @ACTFibernet @FiberAct