ACT outages and service status in Alleppey, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Alleppey, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kashipboyina (@kashipboyina) reported@ACTFibernet @ACTFibernet How many days will it take to rectify my network issue? I do not understand why it is taking so much time. No one is answering my phone calls, and I have not received any update on the status of the complaint.
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Anabil Dey (@AnabilDey12314) reported@ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?
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Suresh S (@sureshseshadri1) reportedWorst service, raised a ticket on 17th of May, still the issue not resolved.. Why should customers opt your service? Pathetic service and customer care works from Mars or Saturn. Don’t ACT. @ACTFibernet
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Manish Kanti (@ManishKanti1) reported@ACTFibernet My internet isn't working..can you please check and help?
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet This is not the first time. Almost every month I face the same issue, with outages lasting more than a day. While taking the connection, promises were made about quick resolution within a few hours, but the reality is completely different. Worst service
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Abhishek Chawla (@abhi009official) reported@ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.
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1 Million+ (@audiwate) reported@ACTFibernet Below is sms I got Your Service request SR10280461049644 is expected to be resolved by 28-May between 09:00 to 13:00. So till tomo 9:00 what i need to do? I m i suppose to book lodge and work from there using public Internet?
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles? This is the 4th time my ticket has been closed with no concent from me. No solution. It's the same damn issue.
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jesse pinkman (@iyer_ravindra) reported@ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist