ACT outages and service status in Alleppey, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Alleppey, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Amalendu Pandit (@AmalenduPandit) reported@ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?
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Irshad (@irshu2) reported@ACTFibernet I have paid the bill on 19 June but payment is not reflecting and my account is suspended. Reaching out to your support seems impossible. How to get urgent support?
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### (@venkate88783614) reportedI paid the full amount for the new connection on Wednesday (15/07/2026), but I still haven't received any update regarding the installation. This delay is completely unacceptable and reflects very poor service. please inform so that I can cancel my request. @ACTFibernet
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Prajwal P (@theprajwalp3722) reported@ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.
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Yuvaraja (@Yuvanames) reported@ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.
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Arun (@ArunachalaRaman) reportedSubject/Post: Relocation request delayed & total lack of support. I requested a fiber net relocation (Ticket ID: SR10381162168514), but the assigned technician has failed to contact me or show up for the 3rd consecutive time.@ACTFibernet
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Carmelita Fernandes (@SocialCarmelita) reported@ACTFibernet My apps have been working extremely slow on my mobile despite using ACT Wifi. As I don't know who to escalate to, I am posting my request on X.
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maharjpetsanjeev (@sanjeevkumar593) reportedYour Service request SR10181173549184 is expected to be resolved by 15-Jul between 19:30 to 21:00. Not yet resolved @ACTFibernet @ACTFibernetHYD you guys tempting me to switch other network
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Kiran Kumar Pavuluri (@pvrkiran) reported@ACTFibernet You are only regretting still no action has come ... I paid for a service and it's been 10 days...
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Shivam Bhutani (@ShivamBhutani) reported@reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before