ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rushikesh Bhagat (@rushibhagat) reported 4 minutes ago

  Extremely pathetic service by @airtelindia I have raised a ticket on wifi shifting service on 24th July and they are yet to even visit my place once And I have been their premium airtel black customer If no one comes by tomorrow I am shifting to @tataplayfiber or @ACTFibernet

• 
  akash (@akashb14) reported 5 minutes ago

  @ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828

• 
  srikanth rompally (@srikanthro38805) reported 5 minutes ago

  Worest service @ACTFibernet

• 
  Satadru Deb (@1400MicroGrams) reported 10 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 12 minutes ago

  Hi @ACTFibernet , No internet since morning, please fix at the earliest or give a reason of delay. This is frustrating. SR10181374443244

• 
  sanjay bajaj (@iiirdi) reported 12 minutes ago

  @Airtel_Presence @JioCare @ACTFibernet In case of internet down how much time it takes you to restore services let me know as need to take a call on good service provider #CustomerSupport #CustomerExperience

• 
  Uday 😛 (@Saibrahmam5) reported 17 minutes ago

  @ACTFibernet anyone considering this. save yourself the frustration. Choose @Airtelxstream4 or @jio_fiber instead. Their service and customer support are far more reliable than this pathetic experience.

• 
  Akash (@akash_8a) reported 17 minutes ago

  @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

• 
  Susheel Siddamshetty (@susheelshetty) reported 19 minutes ago

  @ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 20 minutes ago

  Your @ACTFibernet customer support is extremely disappointing. Your call centre numbers are not working, and your technician is not responding to our calls. Please contact Saranya Carmel Building, Jayanagar immediately and resolve the issue at the earliest. Regards, Deepak