ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anil kumar kacham (@AnilKumarKacham) reported 8 minutes ago

  @ACTFibernet It never happened till date, please check at the earliest we are using hotspots because of the inconvenience, thanks for the early response to my message, hope the same in action to the problem @ACTFibernetHYD

• 
  Máhesh (@TweetToMahesh) reported 10 minutes ago

  Though of switching to @ACTFibernet on this Independence day.. Very Horrible Experience with Customer Support.. With offer they mentioned it will take 15 days for installation and ask not to choose offer and felt they thinking Customer are Slave and they all are King.. #Shame

• 
  AA (@Panda2rocks) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working since morning when it will fix?? Your ACT Fibernet Ticket no: SR10181632436314 has been registered. Our team will ensure fastest possible action Why do u mean by fast? 2 days 2 week? @EAhmed84640

• 
  Praveen KS (@praveendingu) reported 11 minutes ago

  @ACTFibernet My Gx service is down since yesterday morning. No proper response from your backend team. Very poor response and service. When you going to improve or forcing me to move some better ISP?

• 
  Charan Chinthapalli (@CH24393) reported 12 minutes ago

  @ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.

• 
  Praveen 🌹 (@Praveen_KF) reported 12 minutes ago

  Hey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.

• 
  SY (@Beard__7) reported 13 minutes ago

  @ACTFibernet Please do this ASAP because my work suffers due to this problem.

• 
  karthik alagan (@karthikalagan) reported 15 minutes ago

  @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.

• 
  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 16 minutes ago

  @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

• 
  Common Man (@leosign327) reported 17 minutes ago

  Dear @ACTFibernet please react for service complaint!!!!