ACT Outage Report in Alleppey, Alappuzha, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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safi mohiyuddin
(@MohiyuddinSafi) reported
@ACTFibernet The internet keeps disconnecting after 10 minutes.I have raised numerous complaints from the past 4 months. I have been your customer for the past 7years.Everytime I raise a complaint an Engineer calls and tells me that he is working on it and closes the complaint.
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Shiv Yadav
(@Shivchetlapalli) reported
@Mukeshag1911 @ACTFibernet Yes, they do that every time resolving tickets without following up.. Poor Cx service.. They cannot take the load.. Poor analytics.. They do not follow demand and supply rule..
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JAGADEESH BABU P
(@Jagadish129) reported
@ACTFibernet Yeah , I have now got my issue resolved... Will be monitoring for fews days. But thanks a lot for the support 🙏🙏
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jitendra
(@jitendrajain161) reported
@ACTFibernet SR10557184075835 Service outrage was for 2 days and not one day as already mentioned in the complaint. If you have any issue with my request CALL ME AND TALK TO ME on my registered mobile number and don't close the complaint.
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Kabir Khan
(@im_kabirkhan) reported
@ACTFibernet Do you guys even check the issue? Approximately it's my eigth month I'm having internet issues. I want someone in authority to call me ASAP, I will be escalating this further.
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Kushal Ramakanth
(@BeeAwesome4ever) reported
@ACTFibernet I was assured that the stupid zee5 subscription would be cancelled a month ago. Even spoke to them, but now on my act portal, it’s saying to pay 45 rupees? Why should I pay when I was assured it would be cancelled?
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Vedant Shinde
(@vedantrshinde) reported
@ACTFibernet I am deeply disappointed with your service. After reaching out more than 15 times in the past 2 days I have not received any response. It's shameful to see this kind of customer service. It is currently resonating with government offices. Only Promises No Actions!!
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Shikha Jaiswal
(@ShikhaJ16779254) reported
@ACTFibernet I've just been getting msgs to reinstate my connection, however i was told that i will be getting an offer for it, there was never a followup and iam just getting msgs for reactivation charges getting included in the bill but no proper service for paying the bill
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bhargav tej
(@BtAug3) reported
@ACTFibernet Yes it is resolved now.... though time was take to resolve....desired resolution is given....thank u for ur service and I have paid my due amount too the moment I saw reduced balance. Thank you to act team.
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prithvi yadav
(@prithvi68811659) reported
@ACTFibernet My internet hasn’t been working since morning, I have even raised a complaint ticket on your app but haven’t gotten any response from your service people. If this is the kind of service you are providing to your customers then It’s better to switch to some other