ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 7 minutes ago

  @ACTFibernet Your handling of Complaint ID SR11080784930694 is unacceptable. Internet services remain unavailable, complaints are repeatedly delayed, and there is no accountability from support, technicians, or management. Repeated negligence . Do you have any shame?@ACT_Issues

• 
  Sai kumar (@asaikk) reported 9 minutes ago

  Surprise, surprise. @ACTFibernet is dead AGAIN. I literally just complained about this exact issue, and the 15-day outage cycle strikes again. You are repeatedly destroying my essential workflows. Provide a permanent fix immediately or I am switching providers today.

• 
  ismail baumran (@ismailbinomer) reported 13 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved and No response from your support team. Will get resolved today or not?

• 
  kumaraswamy p (@Kumaraswamyp86) reported 14 minutes ago

  @ACTFibernet @ACTFibernet Thank you very much for all your support. I have received the refund, and my issue has been resolved successfully.

• 
  Sriram (@agenticposts) reported 14 minutes ago

  Had the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.

• 
  senthilkumar (@tsktsk123) reported 14 minutes ago

  @ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?

• 
  ik (@doomerpills) reported 23 minutes ago

  Had a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.

• 
  karthik valluri (@vamsivallurik) reported 28 minutes ago

  @ACTFibernet I've been a customer for 12+ years, paying ₹12k+ yearly for a 200 Mbps plan and ₹62k+ over the last 5 years. I'm told free router upgrades and better wiring are only for new customers paying same amount.Why are loyal customers treated differently? Clarity.

• 
  டி.அருள்செழியன் (@darulchezhian) reported 29 minutes ago

  @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet

• 
  tirthankar behera (@tirthankar_nitj) reported 32 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct It's been more than 24hrs but my internet issue is still not resolved in Bangalore. Neither ur technician is answering the calls. I need a resolution ASAP. Ticket Id - SR10280707959234 #CustomerComplaint