ACT outages and service status in Alleppey, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Alleppey, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shivam Garg (@shivamg0902) reported@ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution
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Pranay Rupani (@pranayrupani) reported@ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet subscribers moving out to other service providers; will we start seeing a negative growth; @TAAssociates @TNorth
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Soumil (@Soumil1999) reported@ACTFibernet It's been over 48 hours since I raised my complaint and there's still zero resolution - only repeated timeline changes with no actual fix. This is unacceptable service. Kindly escalate this immediately and resolve the issue TODAY. #actfibernet #issue #bad_service
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rahul thakur (@rahulthakur000) reported@ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication
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sreeharsha elluru (@esharsha) reported@ACTFibernet @ACTFibernetHYD @ACTFibernet no resolution till now, not even a single effort to make it get resolved... Seems like no responsibility in the whole team
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Vigneshkumar Parameswaran (@vigneshvicky456) reported@ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.
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Rahul Agarwal (@Vakil__Saab) reported@ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol
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ismail baumran (@ismailbinomer) reported@ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?
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ismail baumran (@ismailbinomer) reported@ACTFibernet No one contacted me and I still don’t have Internet the issue continued to 3rd day.