ACT outages and service status in Alleppey, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Alleppey, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Alleppey, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Periwal (@mperiwal14) reportedAsked customer exec to downgrade my plan. The executive says they're "unable to do due to some issue" but can't explain what the issue is or when it will be fixed. Funny how upgrading works instantly, but downgrading becomes impossible. @TRAI @ACTFibernet @ACTFibernetHYD
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Vipul Goel (@VipulGoel12) reported@ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet No updates - no connection yet - pathetic service - created SR more than a week back and repeated follow ups
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Vivek (@vavaki) reported@ACTFibernet my Internet connecting is not working since a week. Raised complaint multiple times, no response yet
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Srinivas Konduru (@srinikonduru) reported@ACTFibernet @ACTFibernet Guys - Yesterday the service person told that the issue is resolved but the issue is not resolved. Here is the new ticket please see my thread, and continuously I have issues since last on week. SR10180643740964
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Harsh Chaudhary 🌞 (@Harshkitweets) reported@ACTFibernet I have not received a solution until now. The assigned technician ended the call yesterday, and you just extend the days every day. What is this nonsense behavior? I will discontinue my service after the month is complete. This is a non-professional team, my no 7300988598
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pinnintyvasu (@pinnintyvasu) reported@ACTFibernetHYD @ACTFibernet My Account still reflecting the same Rs. 800 overdue? You teams are just busy closing the tickets but not solving the issues? Can anyone take responsibility and close it completely? Or I will close the issue by closing the account i think then we would completely close the issue
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Chandra Prakash (@chandra_38) reportedTicket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.
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Pushpa (@PushpaMuthyam) reported@ACTFibernet @ConsumerFF ACT service/field team is raising false information on ticket that customer needs reconnection and ticket is being close without informing the customer. And suddenly the refund or pickup is not getting done. And finally it’s done. And we are still waiting for our money
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Kannan (@saffronisgood) reported@ACTFibernet Tried contacting your customer service local office on mobile no provided on your website. No answer to calls or messages. On a working day,without access to Internet,it’s difficult. I expect an responsive answer.