ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasneet Singh (@jasneetbhatia) reported 2 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.

• 
  Shahnur Siddique (@siddique725) reported 3 minutes ago

  @ACTFibernet I requested a new Wi-Fi/broadband connection two days ago, but it still hasn't been installed. This delay is very disappointing. What kind of service is this? Please install now or I will cancel it.

• 
  Cha ran (@Charan54928379) reported 4 minutes ago

  @ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.

• 
  Anirudh (@4n1rudh) reported 6 minutes ago

  Welcome to Day 6. New day, new ticket, same problem. Will it get resolved today or will it carry on till tomorrow to create a record of one week digital detox! Let's wait and see. New connection takes < 1 day. For @ACTFibernet, Customer acquisition > Customer service.

• 
  Ramarko Sengupta (@ramarkosg) reported 9 minutes ago

  .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

• 
  Sandeep Reddy Patlolla (SR) (@Sandeep27177978) reported 9 minutes ago

  @ACTFibernet Why did I get the promise from your customer care executive saying installation will be done on same day or the next day

• 
  Sahil (@being_sahil07) reported 9 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 13 minutes ago

  @ACTFibernet Hi will it be taking around 5 days to resolve the issue !!! Pathetic reply

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 13 minutes ago

  Your @ACTFibernet customer support is extremely disappointing. Your call centre numbers are not working, and your technician is not responding to our calls. Please contact Saranya Carmel Building, Jayanagar immediately and resolve the issue at the earliest. Regards, Deepak

• 
  orangesodashawty (@lawnamiiiii) reported 18 minutes ago

  @ACTFibernet why ******** is your dumbass internet not working again? actual dogshit service, scam *** company. switching to airtel asap