ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dhinessh Boopalan (@bdhinessh) reported 4 minutes ago

  @ACTFibernet How come ticket are closing with out resolving it, day before yesterday you have closed but no internet, still your technician not came. This is happening 3rd time. I am not happy qoth your service. Please refund my money back and Wil go to other network

• 
  Hanu Rao (@HanuRaoG) reported 5 minutes ago

  @ACTFibernet @ACTFibernet please stop saying lie. I just spoke with TL of your Internet. Why there is only 1 technical person to fix the issue?? No backup? It a cable cut issue and it takes maximum 1 hour to fix this issue. But no person in this Bhimavaram town from @ACTFibernet to fix it. I need to wait till tomorrow afternoon for the person to come from Eluru?? Worst service from you guys again and you proved it!!!

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 7 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 8 minutes ago

  SR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, i requested into disconnect @ACTFibernet

• 
  aravindan (@rparavind22) reported 9 minutes ago

  @ACTFibernet My internet has been down for 48+ hours. Complaint #SR10381119090274 is still unresolved. No response from the assigned executive, unprofessional customer support, and no accountability. Why should I pay for a service that's not being provided? Resolve this immediate

• 
  Balagere Resident (@varthurcitizen1) reported 10 minutes ago

  @ACTFibernet @ACTFibernet If you are unable to provide connection please instantly refund the full payment made. Customer service is unable to provide any resolution and technician is nowhere to be found. @ACTFibernetHYD

• 
  Uday (@uday9885) reported 13 minutes ago

  @ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA

• 
  Varun Kumar (@varunkumar3000) reported 17 minutes ago

  No internet for 2 days & multiple tickets ignored. The promised resolution time has passed, which is completely unacceptable since my entire work is online. This is 4 times in last few months, If this isn't resolved in the next 2 hours, I’m switching to an alternative provider. DM me to get my ticket details. @ACTFibernetHYD @ACTFibernet

• 
  charan adabala (@charanadabala) reported 19 minutes ago

  @ACTFibernet @ACTFibernetHYD currently I am using ur service, observed continuous service interruption, this week out of 7days 4days we faced service interruption, provide worst service, no response for service team, no dedicated service staff in community

• 
  Cricketcircle (@Cricketcircle07) reported 21 minutes ago

  @ACTFibernet Got the tv set-up box. But not able to watch Sony SAB tv channel. While purchasing checked that Sony SAB tv was included in the plan. But it's not showing now. What kind of service is this.