ACT outages and service status in Alleppey, Kerala

Problems in the last 24 hours in Alleppey, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alleppey, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SHASHWAT KUMAR (@shashwat__kumar) reported 21 seconds ago

  @ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185

• 
  KALPANA (@kmkalpana2000) reported 49 seconds ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 50 seconds ago

  @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

• 
  P. Ashwat Kumar (@ashwat01) reported 7 minutes ago

  @ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.

• 
  Gopal Iyengar (@gopiye) reported 7 minutes ago

  @ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 8 minutes ago

  @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.

• 
  aniruddha date (@_AniruddhaDate_) reported 11 minutes ago

  For anyone else reading this please look for the reputation and track record of the provider before committing. We should have read the Reddit and X reviews. But that is on us. Nothing against ACTFibernet, hope they do better in the future. #bad

• 
  Deltaowlfx (@deltawolfx) reported 14 minutes ago

  @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 15 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Chandramouli Nallambakkam (@CNallambakkam) reported 15 minutes ago

  @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.