ACT outages and service status in Agra, Uttar Pradesh

Problems in the last 24 hours in Agra, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agra, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Agra, Uttar Pradesh

Latest outage, problems and issue reports in Agra and nearby locations:

• 
  Kunal Oberoi (@kunal_oberoi_) reported 14 minutes ago from Agra, Uttar Pradesh

  @ACTFibernet I paid for advance rental before lockdown but once lockdown ended I went hometown and since then I'm here only and no plans to return can you please refund the remaining amount as I paused the service and there is no ACT in my area.

• 
  vishal alfaz (@vishal_write) reported 46 minutes ago from Agra, Uttar Pradesh

  @ACTFibernet your worst support team. Your executives are not serious about customer needs. Because of your internet i m stuck from 3 hours. Worst Internet experience with #actfibernet @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lavish Khetan (@lavishkhetan) reported 6 minutes ago

  @JioCare Sent the details via DM. If this still does not help you to get me a resolution, dont bother. I will just change my connection to @airtelindia or @ACTFibernet

• 
  AK (@akilankg) reported 7 minutes ago

  @ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?

• 
  Rohit Arora (@ERROHITARORA) reported 9 minutes ago

  @ACTFibernet SR11881651900874 — Internet has been down for several hours, and I still haven’t received any response or update from ACT. This is extremely frustrating. Please look into this urgently and provide an update on the issue.

• 
  Durga Prasad (@durgaprasad__12) reported 10 minutes ago

  @ACTFibernet Your fibre internet is still not working. Complaint raised this morning, but it’s now 5:45 PM and the issue remains unresolved. Case ID: SR10181682964544. Please resolve this urgently and provide an update. #ACTFibernet #InternetDown #CustomerService @ACTFibernetHYD

• 
  Surajit Mitra (@Surajit14) reported 11 minutes ago

  @ACTFibernet This has become a regular affair. I have very little confidence of absolute solution.

• 
  Karthick (@ikkarti) reported 12 minutes ago

  @abishekrsr @ACTFibernet Get a direct fiber connection. They call its aa GX. Its was the same issue for me now it is no more for more than 1.5 yrs

• 
  Rahul Panda (@rahuulpanda) reported 13 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Meghana Sastry (@MeghanaSastry) reported 14 minutes ago

  @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 14 minutes ago

  @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Apurba Sarangi (@ApurbaSarangi) reported 17 minutes ago

  @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD