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ACT

ACT outages and service status in Agra, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Agra, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Agra, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agra, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at ACT

ACT is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Agra, Uttar Pradesh

Latest outage, problems and issue reports in Agra and nearby locations:

  • kunal_oberoi_
    Kunal Oberoi (@kunal_oberoi_) reported from Agra, Uttar Pradesh

    @ACTFibernet I paid for advance rental before lockdown but once lockdown ended I went hometown and since then I'm here only and no plans to return can you please refund the remaining amount as I paused the service and there is no ACT in my area.

  • vishal_write
    vishal alfaz (@vishal_write) reported from Agra, Uttar Pradesh

    @ACTFibernet your worst support team. Your executives are not serious about customer needs. Because of your internet i m stuck from 3 hours. Worst Internet experience with #actfibernet @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MJena32694
    Manoj Kumar Jena (@MJena32694) reported

    @ACTFibernet I am using your service .I was paying 659 monthly plan .but today they charged rs 796 .means 118 for late payment.its not right.if I am paying my bill after late they are charging too much then if I will any internet problem will they pay me money for that.

  • aniljaswal007
    Jazz (@aniljaswal007) reported

    @ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.

  • NeerajV70007257
    Neeraj Verma (@NeerajV70007257) reported

    @ACTFibernet @ACTFibernet Issue still NOT resolved. No one has contacted me yet. Why am I receiving “Assets Recovery” notifications without resolving my complaint? This is unacceptable. Please stop recovery immediately and arrange a callback today. Ticket ID: SR11079916754264 Mob: 9910922475

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.

  • nrj_01_
    𝓷𝓮𝓮𝓻𝓪𝓳 𝓽𝓱𝓪𝓴𝓾𝓻 (@nrj_01_) reported

    @ACTFibernet Ai crap

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet This is a very poor service from the @ACTFibernet after wasting 12hrs I am told that we will update you in 24hrs. The issue is that they pay 70Rs to someone a month in area to let them use power for the hub. And that guy left home so no power and no wifi to the whole area.

  • SweeTie92083310
    Jagyanseni (@SweeTie92083310) reported

    No internet since today in my area. Ticket SR10279909602684 still unresolved. This is affecting my work. Request urgent escalation and immediate resolution. @ACTFibernet

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

  • natarajanv88
    Natarajan Venkat (@natarajanv88) reported

    @ACTFibernet let me know if you need the call recording where your rep confirming service wont be disrupted and pending due will be waived off. More details on my email to help desk & nodal officer.

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Apr(DD/MM) 19:30 to 21:00. Team ACT This is what im getting. Can I request for cancellation of the plan and refund please. I don’t want to take it anymore @ACTFibernet @jagograhakjago