ACT outages and service status in Agra, Uttar Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Agra, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Agra, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agra, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Agra, Uttar Pradesh
Latest outage, problems and issue reports in Agra and nearby locations:
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vishal alfaz (@vishal_write) reported from Agra, Uttar Pradesh@ACTFibernet your worst support team. Your executives are not serious about customer needs. Because of your internet i m stuck from 3 hours. Worst Internet experience with #actfibernet @ACTFibernet
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Kunal Oberoi (@kunal_oberoi_) reported from Agra, Uttar Pradesh@ACTFibernet I paid for advance rental before lockdown but once lockdown ended I went hometown and since then I'm here only and no plans to return can you please refund the remaining amount as I paused the service and there is no ACT in my area.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar (@satyiki90) reported@ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation
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VISHAL VAIBHAV (@vishalturnal) reported@ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.
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Suchit Mishra (@SuchitMish35454) reported@ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService
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Chandrashekar Kumar (@deepashekar1997) reported@ACTFibernet Did not receive an sms on my phone. The impacted customer has also not received an sms
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Rahul Duraipandian (@sailorahul) reported@ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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lalatendu mishra (@lalamishra4) reported@ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769
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Kerensa Sheen (@kerri_cp18) reported@ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644