ACT outages and service status in Agra, Uttar Pradesh

Problems in the last 24 hours in Agra, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agra, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Agra, Uttar Pradesh

Latest outage, problems and issue reports in Agra and nearby locations:

• 
  vishal alfaz (@vishal_write) reported 4 minutes ago from Agra, Uttar Pradesh

  @ACTFibernet your worst support team. Your executives are not serious about customer needs. Because of your internet i m stuck from 3 hours. Worst Internet experience with #actfibernet @ACTFibernet

• 
  Kunal Oberoi (@kunal_oberoi_) reported 55 minutes ago from Agra, Uttar Pradesh

  @ACTFibernet I paid for advance rental before lockdown but once lockdown ended I went hometown and since then I'm here only and no plans to return can you please refund the remaining amount as I paused the service and there is no ACT in my area.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MayaRao (@MayaRao) reported 4 minutes ago

  @ACTFibernet Your connection has been down since the 29th. Nobody is able to give an accurate time when it will be fixed. The ETR on the app is unreliable and elastic. @BangaloreTimes1 @DeccanHerald

• 
  HAMZA EQUBAL (@EqubalHamza) reported 5 minutes ago

  1/2 guarantee. Why would customers stay with ACT when other providers offer cheaper plans, faster service, and better support? Extremely disappointing experience. @ACTFibernet

• 
  Shriyam Yagnik (@ShriyamYagnik) reported 7 minutes ago

  @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

• 
  chandu arunarthi (@ArunarthiC34060) reported 9 minutes ago

  @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 9 minutes ago

  @ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!

• 
  M D S R (@Mudassi71375896) reported 9 minutes ago

  @ACTFibernet Since 2 to Day the same reply 48 hours, you are not waiting for payment for an hour, but we have stop our office activities because of your cheap Service which is still not solved since 5 days @DoT_India kindly Take against this Company for not taking care of customers needs

• 
  M D S R (@Mudassi71375896) reported 10 minutes ago

  @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.

• 
  M D S R (@Mudassi71375896) reported 12 minutes ago

  @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service

• 
  Rishi Marwah (@r_marwah1993) reported 13 minutes ago

  @ACTFibernet Hi, my internet has stopped working right when i was doing something critical. SR10180119284154 is raised but no one is responding on the customer care number to expedite the fix

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 16 minutes ago

  @ACTFibernet No update yet? How many 48 hours are you freaking folks up to? Worst company ever!