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ACT

ACT outages and service status in Agra, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Agra, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Agra, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agra, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Agra, Uttar Pradesh

Latest outage, problems and issue reports in Agra and nearby locations:

  • vishal_write
    vishal alfaz (@vishal_write) reported from Agra, Uttar Pradesh

    @ACTFibernet your worst support team. Your executives are not serious about customer needs. Because of your internet i m stuck from 3 hours. Worst Internet experience with #actfibernet @ACTFibernet

  • kunal_oberoi_
    Kunal Oberoi (@kunal_oberoi_) reported from Agra, Uttar Pradesh

    @ACTFibernet I paid for advance rental before lockdown but once lockdown ended I went hometown and since then I'm here only and no plans to return can you please refund the remaining amount as I paused the service and there is no ACT in my area.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • President_Roley
    Harsh Agarwal (@President_Roley) reported

    @ACTFibernet The customer care shamelessly tells it will be solved within 24 hours for 3 weeks and never solves it. Reaching out via email is also useless. Never buy anything from ACT. @ACTFibernet If you have a bit of shame left. Check my ticket number SR10180846433465

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

  • theprajwalp3722
    Prajwal P (@theprajwalp3722) reported

    @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

  • ManyaAilawadi
    Manya Ailawadi (@ManyaAilawadi) reported

    @ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.

  • vineetomkara
    Viineet Sood (@vineetomkara) reported

    @ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.

  • lucksmy
    Lakshminarayanan (@lucksmy) reported

    @ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.

  • cBeyondObvious
    The South Indian (@cBeyondObvious) reported

    @ACTFibernet I have messaged but no reply. @kapsology bhai, can you help please

  • cBeyondObvious
    The South Indian (@cBeyondObvious) reported

    Guys @ACTFibernet is a big fraud. They promised to return my money if I don't like services. They took 7500 in advance. Poor connectivity, it keeps throwing me off meetings. Now they say they won't refund anything. I am going to break and burn act fibernet routers and post here

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.

  • saicharantweet
    tensorCore (@saicharantweet) reported

    please resolve my issue SR10181085124474 . waiting from morning @ACTFibernet