ACT outages and service status in Puttaparthi, Andhra Pradesh

Problems in the last 24 hours in Puttaparthi, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puttaparthi, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Puttaparthi, Andhra Pradesh

Latest outage, problems and issue reports in Puttaparthi and nearby locations:

• 
  Prakash (@ActuallyNANI) reported 35 minutes ago from Puttaparthi, Andhra Pradesh

  . @ACTFibernet Kante worst undhi @sony_india customer service

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul Bansal (@RahulBansal89) reported 2 minutes ago

  @ACTFibernet Your customer service keeps closing the service request again and again. Looks like they are not even interested in installing the router and just wanted to sell a more expensive plan. Very disappointed.

• 
  Rahul Bansal (@RahulBansal89) reported 6 minutes ago

  @ACTFibernet I upgraded to Mesh network plan and your customer care executive told me that router will be installed within 48 hours. But even after 5 days it has not been installed. Please resolve this.

• 
  Husein (@PR0UDINDIAN) reported 7 minutes ago

  @ACTFibernet 😡😡 internet stopped again what's going on ??? Is it part of service to stop internet every month ?

• 
  Not a Fake News ♐ (@BagelSham) reported 8 minutes ago

  @ACTFibernet Hello ACT Team, This has been happening multiple times each month, and every time, it takes more than 24 hours to resolve. Don’t you think it’s time I consider switching to a more reliable service provider?

• 
  sanjay lahiri (@SanjayLahiri) reported 10 minutes ago

  @ACTFibernet My name is Sanjay For the past two days I have been facing an internet issue Your cust service is Pathetic and you don't have qualified Techsupport I am an old man paid High cost to ensure i have good service if my problem is not solved within 1hr return my money

• 
  nitt 🦦 (@nithinexe) reported 10 minutes ago

  @ACTFibernet you really have one of the worst service out there. It’s been more than 24 hours and no response from the customer support

• 
  radha krishna (@Hard_One03) reported 13 minutes ago

  @ACTFibernet @ACTFibernet What’s lacking is accountability and proper support. Please take full responsibility and deliver the quality service customers are promised and paying for.

• 
  dinesh (@dinesh777dhoni) reported 14 minutes ago

  After 5 days, there’s still no proper response from @ACTFibernet I made 15 calls today alone to engineer no answer. Your team promised the issue would be fixed by this evening, but nothing. This is the worst customer service I’ve experienced. Please resolve #CustomerServiceFail

• 
  Ahmed Shareef Md (@iamahmedshareef) reported 16 minutes ago

  @ACTFibernet I hold 2 accounts. At first I have decided to disconnect 1 account and called your call center informed about that. But later decided to not to disconnect the account and called to cancel the request and your rep told he has cancelled the deactivation request.

• 
  मार्गबन्धु श्रीधर: (@EkanAnekan) reported 19 minutes ago

  @ACTFibernet What is the status of my open ticket? I tried reaching your billing At least 5 times - each time they put the call on hold and then play recorded msg that “ reps busy and will call back shorty”.? Please see below msg from ACT. G But NEVER ONCE I received the call back1/2