ACT outages and service status in Puttaparthi, Andhra Pradesh

Problems in the last 24 hours in Puttaparthi, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puttaparthi, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Puttaparthi, Andhra Pradesh

Latest outage, problems and issue reports in Puttaparthi and nearby locations:

• 
  Prakash (@ActuallyNANI) reported 34 minutes ago from Puttaparthi, Andhra Pradesh

  . @ACTFibernet Kante worst undhi @sony_india customer service

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dheeraj (@dheeraj_aluju) reported 13 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Bhujanga Rao (@bhujangarao0292) reported 16 minutes ago

  @ACTFibernet Always worst services by act people. No doubt about this

• 
  Yuvaraja (@Yuvanames) reported 16 minutes ago

  @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

• 
  Gopal Iyengar (@gopiye) reported 16 minutes ago

  @ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.

• 
  Yuvaraja (@Yuvanames) reported 17 minutes ago

  @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

• 
  G. Sundarrajan (@SundarrajanG) reported 19 minutes ago

  I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

• 
  Sachin Gogia (@runthusiast) reported 19 minutes ago

  @ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad

• 
  M4h1 (@s1ng4m) reported 20 minutes ago

  No internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet

• 
  Abhijit Pal (@Abhijit_Pal) reported 22 minutes ago

  @ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 26 minutes ago

  Your @ACTFibernet customer support is extremely disappointing. Your call centre numbers are not working, and your technician is not responding to our calls. Please contact Saranya Carmel Building, Jayanagar immediately and resolve the issue at the earliest. Regards, Deepak