ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 15 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

• 
  Lalit Kumar (@myself_lalit) reported 37 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila Prema Roy (@SheilaPrema) reported 6 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  niranjan (@niranjanks91) reported 7 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Shreyansh Lodha (@staticvar_dev) reported 8 minutes ago

  @ACTFibernet this is just ridicules, internet has been down for over 36 hours Totally unacceptable and your lack of accountability makes it worse! SR10181705229784

• 
  Suman Kumar (@sumanpsk) reported 10 minutes ago

  @ACTFibernet your service sucks

• 
  Tracmar@DCUO (@Sarat_Chimp) reported 15 minutes ago

  Thanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet

• 
  Ankit Mohanty (@ankit_amohanty) reported 20 minutes ago

  @ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund

• 
  The Panda (@The_Cric_Panda) reported 22 minutes ago

  @ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t

• 
  Singh Ranbeer (@socialevil2002) reported 23 minutes ago

  @ACTFibernet Customer care is not telling me refund process.

• 
  Aman Kumar (@locate_aman) reported 24 minutes ago

  @ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.

• 
  Senthil Kumar R (@sandy_senthil) reported 30 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling