ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 10 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

• 
  Lalit Kumar (@myself_lalit) reported 53 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 21 seconds ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Kiran Goli (@kirankumargoli) reported 2 minutes ago

  @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

• 
  Máhesh (@TweetToMahesh) reported 2 minutes ago

  Though of switching to @ACTFibernet on this Independence day.. Very Horrible Experience with Customer Support.. With offer they mentioned it will take 15 days for installation and ask not to choose offer and felt they thinking Customer are Slave and they all are King.. #Shame

• 
  Observer (@yuvi1609) reported 4 minutes ago

  @airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?

• 
  jayashree lakshmanan (@JLakshmanan) reported 7 minutes ago

  @ACTFibernet no internet since afternoon. Rectify the issue. 9445125725

• 
  karthik alagan (@karthikalagan) reported 15 minutes ago

  @ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.

• 
  Seeker (@seeker0321) reported 16 minutes ago

  @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

• 
  ismail baumran (@ismailbinomer) reported 23 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved this is your highest priority team who is not even able to resolve the issue. Lack of man power and let customer suffer this is my last time being @ACTFibernet once this plan end I’m done with you. Never had such experience with local isp

• 
  FinProfz (@Finprofz) reported 26 minutes ago

  @ACTFibernet internet down since morning.

• 
  jayashree lakshmanan (@JLakshmanan) reported 28 minutes ago

  @ACTFibernet no internet dunce 6 hours. Unable to contact you in your app. Register this complaint and do the needful. 9445125725