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ACT

ACT outages and service status in Moga, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Moga, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

  • myself_lalit
    Lalit Kumar (@myself_lalit) reported from Moga, Punjab

    @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

  • myself_lalit
    Lalit Kumar (@myself_lalit) reported from Moga, Punjab

    @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

  • sagarreddy
    Sagar Reddy (@sagarreddy) reported

    @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

  • Akash_DT_91
    Akash (@Akash_DT_91) reported

    @Airtel_Presence - Such a **** service provider you are in #nashik neither your Internet is working on postpaid nor WiFi Shame on you for such service @ACTFibernet is better service provider than you unfortunately they don’t provide service here

  • KossLeBoss
    {{ RP }} (@KossLeBoss) reported

    I’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet

  • SoleilFils
    Ajay Kumar S (@SoleilFils) reported

    Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!

  • JLakshmanan
    jayashree lakshmanan (@JLakshmanan) reported

    @ACTFibernet no internet since afternoon. Rectify the issue. 9445125725

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

  • gopiye
    Gopal Iyengar (@gopiye) reported

    @ACTFibernet Agreed. You have a lot of patience in not attending to consumer's problem.

  • KarthicIyyappa
    Karthic Iyyappa (@KarthicIyyappa) reported

    @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you