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ACT

ACT outages and service status in Moga, Punjab

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Moga, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

  • myself_lalit
    Lalit Kumar (@myself_lalit) reported from Moga, Punjab

    @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

  • myself_lalit
    Lalit Kumar (@myself_lalit) reported from Moga, Punjab

    @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Praveen_KF
    Praveen 🌹 (@Praveen_KF) reported

    Hey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet for a service they’re already paying for.

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet I don't need any resolution. I'm asking for the disconnection . How foolish people you are, even don't you understand what I am asking for? Or don't you even know how to read?

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.

  • hahmad71
    Haris (@hahmad71) reported

    @ACTFibernet i have already escalated but no use . Same response everytime that the technician will call. Zero help . I cannot even connect back to the technician ffs.

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

  • rrthakkar1411
    Rohan Thakkar (@rrthakkar1411) reported

    @ACTFibernet Extremely disappointed. My internet has been down again since yesterday & this has become a recurring issue for many months now. Latest Ticket no: SR11781485598614. I've no option but to switch to another broadband provider. #ACTFibernet #Broadband #CustomerService

  • peteragon
    🏴‍☠️Kaushik🏴‍☠️ (@peteragon) reported

    @ACTFibernet If you guys do not fix my issue asap, I cancelling the connection and moving to @airtelindia

  • damagedesigner
    Lucifer (@damagedesigner) reported

    Beware of these Scammers who don't value customer service and work for the organisation as Customer Experience Managers @ACTFibernet - check your DM n call back!

  • pola33322
    pavan pola (@pola33322) reported

    @ACTFibernet How to cancel the installation and activation