ACT outages and service status in Moga, Punjab
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Moga, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Moga, Punjab
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Moga, Punjab
Latest outage, problems and issue reports in Moga and nearby locations:
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Lalit Kumar (@myself_lalit) reported from Moga, Punjab@ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833
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Lalit Kumar (@myself_lalit) reported from Moga, Punjab@balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Tabrez Nasar, PhD (@TabrezNasar) reported@ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!
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Soumil (@Soumil1999) reported@ACTFibernet It's been over 48 hours since I raised my complaint and there's still zero resolution - only repeated timeline changes with no actual fix. This is unacceptable service. Kindly escalate this immediately and resolve the issue TODAY. #actfibernet #issue #bad_service
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Ruchi (@_4Ruffle) reported@ACTFibernet Also, in 6+ hours nobody visited, this is an optical fibre cable issue you know already from ticket and backend diagnosis confirmed. This needs a technician visit and I will keep escalating.
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Rithin Sanjay (@rithinsanjay15) reported@ACTFibernet i am facing internet downtime from yesterday 5:30 but still no one has came to look. I didn’t get any call as well. I checked with the customer support and they said technician will call in 30 min around 1 o clock today but still no call came. SR10380793235454
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shree sen (@shreesen69) reported@ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?
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nobody (@yudish_dsy) reported@ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584
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Anjali Murke (@AnjuMurke) reported@ACTFibernet @ACTFibernetHYD From last 2 weeks I am having an internet issue - it automatically keeps disconnecting during the day and in nights it's never visible to connect. I keep calling the ACt local technician placed within our towship he never responds.
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Raghu (@raghu42tweets) reportedNo Internet for more than 15 hours. ETR keeps changing. No one to contact. No update. The WORST customer care! No responsibility and accountability. @ACTFibernet
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Sriram (@agenticposts) reportedHad the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.
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vishal heble (@vishalheble) reported@ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time