ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 30 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

• 
  Lalit Kumar (@myself_lalit) reported 58 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karthik valluri (@vamsivallurik) reported 14 seconds ago

  @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

• 
  Ashish Bansal (Coolash) (@coolash71) reported 42 seconds ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 2 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

• 
  Vivek నాళ్ళ (@NallaVivek) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD if there is anything worst than **** then ur customer care is more worst than that. Your care rep mutes the call, cuts call. You should be ashamed of yourself for calling a service provider! what a **** company you are running

• 
  Sree (@Srinivasuluredi) reported 7 minutes ago

  @ACTFibernet ACT fibetnet app is also not working.

• 
  SYED SALMAN (@salmantheboxing) reported 7 minutes ago

  @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

• 
  Kishore (@Kishore2508) reported 9 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

• 
  ismail baumran (@ismailbinomer) reported 10 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved and No response from your support team. Will get resolved today or not?

• 
  LoneGoat (@BlueHawks110) reported 10 minutes ago

  @ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad

• 
  Marikanti Tarun (@MarikantiTarun) reported 10 minutes ago

  @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues