ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 31 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

• 
  Lalit Kumar (@myself_lalit) reported 33 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 7 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.

• 
  M4h1 (@s1ng4m) reported 11 minutes ago

  No internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet

• 
  Soham Chakradeo (@Soham_Chakradeo) reported 12 minutes ago

  @ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.

• 
  Manya Ailawadi (@ManyaAilawadi) reported 13 minutes ago

  @ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!

• 
  Cha ran (@Charan54928379) reported 14 minutes ago

  @ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.

• 
  MJ (@martiinwrites) reported 14 minutes ago

  @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

• 
  abhishek sharma (@abhisheku73) reported 22 minutes ago

  @ACTFibernet is useless.... Get a better service provider... @DoT_India @JM_Scindia do something?

• 
  Bhujanga Rao (@bhujangarao0292) reported 23 minutes ago

  Internet stopped working at Vasanth Nagar area. Worst services always by act team @ACTFibernet

• 
  salahuddin liaz (@salahuddinliaz) reported 23 minutes ago

  @ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as

• 
  Patrick.Bateman (@redblue2504) reported 25 minutes ago

  Very disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.