ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 9 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

• 
  Lalit Kumar (@myself_lalit) reported 26 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Singh (@sanjayrathore36) reported 4 minutes ago

  @ACTFibernet @MMH12169799 Worst services in Lucknow .

• 
  veerarock (@tangelea) reported 4 minutes ago

  @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

• 
  pavan pola (@pola33322) reported 5 minutes ago

  @ACTFibernet How to cancel the installation and activation

• 
  Unnai Kelai (@prasdbZ) reported 6 minutes ago

  @ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 9 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  siddu (@siddu_lucky) reported 12 minutes ago

  Hi Team, I have been facing significant signal problem with ACT internet since few months just when I decided to discontinue ACT subscription I came across your promotion campaign of smart wifi and I then raised a request for mesh router. @ACTFibernet

• 
  {{ RP }} (@KossLeBoss) reported 12 minutes ago

  I’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet

• 
  Prashanta Bala (@prasantaa07) reported 14 minutes ago

  @ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384

• 
  NW (@naween__) reported 16 minutes ago

  @ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap

• 
  karthicmaniyan (@karthic74) reported 18 minutes ago

  @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys