ACT outages and service status in Moga, Punjab

Problems in the last 24 hours in Moga, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Moga, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Moga, Punjab

Latest outage, problems and issue reports in Moga and nearby locations:

• 
  Lalit Kumar (@myself_lalit) reported 2 minutes ago from Moga, Punjab

  @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or +91-9121212121 / 7288999999 customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, but still asking for bill, U. ID:102018428833

• 
  Lalit Kumar (@myself_lalit) reported 12 minutes ago from Moga, Punjab

  @balamalladi @ACTFibernet I Really don't know how to contact U guys except Ur waste IVR system or not useful customer care number (not connecting at all). I've requested temp. disconnection after spending 3 days to contact ACT, still asking for bill. It's eating my precious time.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aashique S (@aashique_s) reported 4 minutes ago

  @ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.

• 
  Binurary Numstring Hexamonim (@rajadhirajSam) reported 5 minutes ago

  SR10180729030434 @ACTFibernet what is wrong with you people? Its been 2 days we are out of network...

• 
  vishwajeet swain (@kartavya99) reported 6 minutes ago

  @ACTFibernet Ticket #SR10180772403854 has been pending since yesterday. I am working from home, and this issue is severely impacting my work. This is the 3rd internet outage in the last 4 days, and there has been no internet connectivity for the past 2 days. required help.

• 
  Sachit Bhat (@SachitRidesAway) reported 9 minutes ago

  @ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.

• 
  Ashish Bansal (Coolash) (@coolash71) reported 11 minutes ago

  @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue

• 
  vishal heble (@vishalheble) reported 11 minutes ago

  @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

• 
  Avinash Shishoo (@laidback1954) reported 16 minutes ago

  @ACTFibernet As an existing customer, trying to get in touch with you for some issue. Can you revert please ?

• 
  Prashanth Reddy (@Resilient437) reported 21 minutes ago

  @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

• 
  shambhu (@shambushandilya) reported 24 minutes ago

  @ACTFibernet @ACTFibernetHYD @FiberAct I haven't seen such an irresponsible ISP, for straight 6 days you cannot fix my internet when I asked for a refund so I can go with another ISP, you disconnected my internet. For sure I don't want to use your service. Refund my money for 3 month.

• 
  ik (@doomerpills) reported 28 minutes ago

  @TRAI @jagograhakjago @ACTFibernet , ACT is a highly problematic snd unprofessional company, if I am not provided a satisfactory resolution soon then I would have no choice but to escalate this matter and take legal action