Airtel India outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Santa Cruz, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 13, 1:12 AM GMT+5:30.
- Internet (39%)
- Phone (20%)
- Total Blackout (19%)
- Wi-fi (16%)
- E-mail (4%)
- TV (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Airtel India outage reports came from the following cities: Mumbai, Thāne, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 13 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
|
Mumbai
|
Internet | 21 hours ago |
|
Mumbai
|
Total Blackout | 2 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Mumbai
|
Phone | 3 days ago |
Nearby cities with recent reports
66 recent signals
1 recent signals
1 recent signals
Community Discussion
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Airtel India Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
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David Bergeron (@DavidBe68774479) reported from Mumbai Suburban, MaharashtraHey, @airtelindia and @IRCTCofficial . Thanks for placing ads with "book now" buttons on the train booking page that take you to Airtel instead of payments page. Thanks to this, I've lost my tatkal booking and had to cancel important trip.
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Ranjan Ghosh (@ghoshranjan7) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia @airtelnews Since the time I ported to airtel unable to claim hotstar and Amazon via Airtel thanks app. It's been more than 20days I am waiting for a solution
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Alok (@alok_am) reported from Yashodham, Maharashtra@airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network
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Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, MaharashtraSo #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India
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Durvesh Poshirkar (@DurveshPoshirk2) reported from Mumbai, Maharashtra@airtelindia worst network 4G network work like 2G network
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Malcolm M Master (@emkyub) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence There is zero mobile network in Jio World drive for all Airtel users since the past 1 week. Can someone look into this or is it that we need to switch to Jio to get network here
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Brijmohan Jha (@BrijmohanJha15) reported from Mumbai Suburban, Maharashtra@airtelindia Hi Hi, I am Brijmohan Jha your customer i want to make request to please change my plan from ₹399 to ₹199 because due to plan of ₹399 i am getting to much Bill, please @airtelindia .
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Gaurav Agnihotri (@Gaurav81184) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Facing a lot of trouble with my Broadband connection .
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Ms Aflatoon💙 (@Ms_Aflatoon) reported from Yashodham, MaharashtraDear @airtelindia Your network has gone kaput. Call drops, blank patches, no network, no data, have become very common over the past few weeks. People calling me but I don’t even get missed calls. Have you abandoned Bandra West, Mumbai?
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HM (@hm2m8) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.
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SHREE (@SHREE199713) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence said that kal aapka number permanently band ho jayega iske baad milega yaa nhii bol nhii sakte you guys are giving service to customers or horrifying them atlist hire the person who can understand customers problem
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PAWAN PANDEY (@vpawanpandey) reported from Mumbai Suburban, Maharashtra@airtelindia network shut down in Mira Bhayandar from morning to till time? It's 3rd time in a week? What's going on....
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Kaanisshk mondall (@honestlytruek) reported from Mumbai Suburban, Maharashtra@DoT_India Thanks 🙏 really appreciate. As it’s there . That in dec only 4 times net was not working . Other companies like @airtelindia service is super quick. I have airtel at my office . And no frequent network problem also . @HathwayBrdband has taken customers for granted
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Jeetu Shah (@jee2_shah) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence There is 0 mobile network in Vasai area. Why Airtel is down & when it will be resolved ? #Airteldown #AirteldownVasai #AirteldownThane
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Babasaheb Jadhav (@Babasheb1983) reported from Mumbai Suburban, Maharashtra@airtelindia Worst worst servise given by airtel... Voice quality not good Net speet toooooooooooooo much slow
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TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra@airtelindia @Airtel_Presence can you help me activate iMessages on my phone? It’s been almost 12 days that I switched to your network and it’s not working. @Apple tried your troubleshooting as well.
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PRACHI (@PRACHI514545601) reported from Mumbai Suburban, Maharashtra@airtelindia my dth is not working even though it have 1100 balance. And airtel thank app is also not opening so that I can get the customer care number. But my internet is working perfectly. Help
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Anuj Sharma (@anujBW) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia such poor call center service and IVR you have.. have called so many times IVR is not connecting to correct options.. what a waste of time
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PRASHANT (@prashaant2016) reported from Yashodham, Maharashtra@airtelindia all my friend don't use airtel & don't port not support any old series
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Adv Rahul Oza (@vlogsadvrahul) reportedIf you dont want to reply on SM then pls close down all sm accounts Customer think you will listen to them and solve problem that's why they dm you They dm you that doesn't mean they do it for time pass @Airtel_Presence @airtelindia
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Akash Keshari (@akashkesharii) reported@airtelindia @Airtel_Presence what a pathetic service. Repetitive issue I am facing and no resolution being provided even after multiple complaints. This is highly unacceptable @dot_ind
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Yash (@madncrazie) reported@airtelindia @airtelnews No resolution is provided till now. I am trying to reach airtel customer care also several times it get disconnected. Today finally i spoke to airtel relationship team and they have asked me to provide wait till 2.45 pm 13th July 2026.
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Parvesh Kumar (@ParGoelz) reported@Airtel_Presence Company conveniently ignoring/delaying response/resolution and then expecting customers to stay. Shows the commitment of everyone associated @airtelindia If this is the level of your service, you don’t deserve any customers. PS: all the details were shared 4 days ago
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Mìtul Hemanì (मितुल हेमाणी)🌄 (@mitulhemani) reported@airtelindia yesterday lodge complaint for airtel set top box. No reference number given, nor the technician has called up yet.
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Roli gupta (@justrolithings) reported@airtelnews @AirtelIndia @Airtel_Presence Repeated broadband outages in our society have become the norm. The internet was down the day before yesterday, it’s down again since yesterday, and despite multiple follow-ups, no complaint/reference number is being provided.
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Lokiiiiiiiiii (@off_center_mind) reported@airtelbank @airtelindia @Airtel_Presence are you not even reading , this ticket is from 5th July see screenshot and i am on call with customer care , you and your team have no clue what is even happening
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RKP (@rkp2028) reported@Airtel_Presence @airtelindia wifi wire has been broken down outside my house ,pls do needful
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Farhan Ali (@farhan_A_LI) reported@Shivams04693763 @airtelindia Airtel is misleading customers by claiming to provide unlimited 5G data. In reality, the data is not truly unlimited and customers face restrictions while using the service. This is unfair and creates confusion among users. Airtel should provide the service as promised.
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BADAL KASSAR (@BadalKassar) reportedFacing network issue Last 7 days @airtelindia Worst serices by @Airtel