Airtel India outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Mumbai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 13, 3:05 PM GMT+5:30.
- Internet (52%)
- Wi-fi (17%)
- Phone (16%)
- Total Blackout (12%)
- E-mail (2%)
- TV (1%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400013 , 400016 , 400019 , 400022 , 400018 and 400014 .
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Airtel India
Airtel India is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent Airtel India outage reports came from the following cities: Thāne, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne
|
Phone | 14 hours ago |
|
Mumbai
|
Phone | 20 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Mumbai
|
Wi-fi | 2 days ago |
|
Mumbai
|
Wi-fi | 3 days ago |
|
Thāne
|
Phone | 3 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Advocate Subodh Sukinkar (@SSukinkar) reported from Mumbai Suburban, Maharashtra@airtelindia Poor Network In Borivali Court Premises, Mumbai...plz take necessary action asap...Jio has very good netwrk in the Court premises...shall be left with no option but to switch...
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Brijmohan Jha (@BrijmohanJha15) reported from Mumbai Suburban, Maharashtra@Airtel_Presence @airtelindia Hi Hi, I am Brijmohan Jha your customer i want to make request to please change my plan from ₹399 to ₹199 because due to plan of ₹399 i am getting to much Bill, please @airtelindia .
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Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra@reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working
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Abhi अभि (@Abhi_Diwan_Mbai) reported from Mumbai Suburban, Maharashtra@ShivamVahia Does the 5G speeds work when traveling in mumbai western local train line ? Also which is the network Jio or Airtel. @airtelindia @Airtel_Presence network sucks while traveling on mumbai local route.
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shardul Hinge (@5a564d3a37e8442) reported from Yashodham, MaharashtraInternet connection calling related problem in my area kindly solve my problem you are tecnical Team also visited my house and area but no solution @airtelindia @Airtel_Presence @airtelnews
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Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, MaharashtraMy service request number 10142070117, it has been more than 7 days internet is not working & service executive is not answering my calls, please let me know when my internet service will be active @airtelindia
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Nijam Sayed (@Sayed2Nijam) reported from Yashodham, MaharashtraI was disappointed by the service for walking customers in store and the team is not bothered to respond and there's no priority for customer problems One of the worst stores ever.All the staff are unprofessional no one is co-operative.Pathetic service. @airtelindia
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amit kumar (@amitkum67393026) reported from Thāne, Maharashtra@airtelindia Ashutosh Upadhyay of Thane location made my life hell and not providing solution to. My issue this is not expected from airtel as service provider
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Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, Maharashtra@airtelindia I installed home security cameras Xsafe but it’s not working properly. Installation engineers did not explain anything. Disappointed with your product & service. @Airtel_Presence
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Bhumika Thakkar (@bhumika_t) reported from Yashodham, MaharashtraHi @airtelindia @Airtel_Presence there is no option to deactivate or remove broadband service/account on your app?! No one lives at that place and no internet is being used, all the pending bills before that have been cleared! How can you forcefully keep a customer's account
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RatchetIndian (@KoppikerNitish) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence everytime I upgrade my phone which are iPhones they always struggle to register my airtel number for iMessage and FaceTime. What could the issue be ? And finally it registers after like few weeks which is weird but Jio gets registered instantly
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HM (@hm2m8) reported from Mumbai Suburban, Maharashtra@airtelindia @Airtel_Presence Your “Raise a Complaint” on your app is a complete farce! #Airteldoesnotcare - SR no. COTHR3WST20221218172332 supposedly “incomplete” therefore rejected! 🛑 annoying promo Airtel SMS.
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Sheldon Dsouza (@sheldondsouza38) reported from Yashodham, Maharashtra@airtelindia I am going 2 port my sim to @JioCare if my network issue is not resolved in 48 hours. This is the last airtel sim in a family of 20. @JioCare please confirm if my pack can be carried forward if i port my sim to Jio.
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Mihir Pandya (@mihir_kp) reported from Yashodham, MaharashtraInternet not working since 2pm today @airtelindia @Airtel_Presence please give permanent solution to this problem
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Ranjan Ghosh (@ghoshranjan7) reported from Yashodham, Maharashtra@Airtel_Presence @airtelindia @airtelnews Since the time I ported to airtel unable to claim hotstar and Amazon via Airtel thanks app. It's been more than 20days I am waiting for a solution
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Niladrri (@niladrri) reported from Mumbai Suburban, Maharashtra@airtelindia I have not used my DTH for the last 3 months and I am still being charged for the services. To top it all my outgoing calls were suspended. Inspite of repeated requests my bills are being generated Tried calling customer care and to deactivate from Airtel app nothing works
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SHREE (@SHREE199713) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence Airtel has poor customer service I have visited to Airtel store Bhandup due to number not working I got massage from Airtel for reverification but there is still veryfication pending . the staff rizwan i don't know what he is talking under his mouth
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Avil..hydrocort (@Dr_Blackjack) reported from Yashodham, Maharashtra@airtelindia @Airtel_Presence deactivated mom's sim card and now they don't have iota of knowledge how to proceed. Worst customer care service and useless executive #airtel
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Alok (@alok_am) reported from Yashodham, Maharashtra@airtelindia @AshwiniVaishnaw The office building in Andheri East which houses 300plus employees facing serious issue of network on Airtel ; when the admin contacted Airtel team the response was this is due to 5G ? Unbelievable a suggestion given was to migrate to another network
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Naresh Soni (@naresh_0402) reported from Mumbai Suburban, Maharashtra@airtelindia pls share the contact details of your Xtreme Fiber Broadband Mumbai Team. The application is not helpful at all. It doesn't work for troubleshooting. @airtelnews.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Bhukya Srinivas naik (@bsri_nivas) reported@airtelindia why there is a call drop since the morning, whenever trying to call no signal and also even if call collects automatically with in 30 secs or less unable to hear voice from the other side
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Tanmay (@TanmayKolase) reportedHi @airtelindia, I’m facing 5G connectivity issues again, this has been reported multiple times before. Even in a 5G area, Auto 5G stops working randomly, disrupting my work and meetings. Please fix this urgently.
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JKRGUPTA (@JKRGUPTA) reported@Airtelcare24x @airtelindia @airtelbank What kind of stupid people are sitting at customer care who are not able to understand simple things. Transaction Id 648910193193 refund is not processed since 30th March and people have no idea or sense. Kindly intervene and let us know
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Prathamesh Sarad (@PrathameshSarad) reported@airtelindia @airtelnews What a terrible service you are giving. Since yesterday evening at 5 PM the WiFi has been down and it still hasn’t come back. Neither can wecontact Airtel customer care nor get the engineer’s contact details. How long will this issue take to be resolved
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Solomon S (@Solomon06674889) reported@Airtel_Presence @airtelindia awaiting for your response for the past 2 hours no one was replied problem also not resolved
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Biplab Nag (@nagbiplab) reported@Airtel_Presence What an incompetent support process I’ve encountered today from @airtelindia #Xstreamfiber. Pathetic support experience. Broadband down since past 10 hours no one has contacted me yet. Multiple escalation via call center also did not help!!! #airtel
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Mohit Yadav (@MohitYadv77) reported@airtelindia @Airtel_Presence Your service is absolutely poor, the internet does not work, you need recharge every month, if you have even a little shame left then fix your internet as soon as possible.
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Twinkle Ghai (@TwinkleGhai) reported@airtelindia Service Request Number 31-1000013076197. Been struggling with phone network connectivity at my Home since Feb’26. Airtel folks doesn’t seem to be bothered but. Zero accountability. Zero Assurance. Zero Empathy. Atrocious services by Airtel.
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Ashutosh Shukla (@Ashutosh7754) reported@Airtel_Presence @airtelindia REQUEST ID - 11028374594 , Wifi not working since morning , registered complaint but your agent rescheduled 2 times and not Even picking the call to tell whether he will solve it or not.
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nagendra saini (@nagendrasaini96) reported@airtelindia Extremely disappointed with your service. My internet has not been working since evening and despite raising a complaint, I’ve been given a resolution date of 28th April which is completely unacceptable.This kind of delay in today’s time is frustrating. #AirtelDown