Airtel India outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (60%)
- Internet (40%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Airtel India
Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin, and Aluva.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 11 days ago |
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Cochin
|
Wi-fi | 13 days ago |
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Cochin
|
Internet | 16 days ago |
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Cochin
|
Internet | 18 days ago |
|
Cochin
|
Wi-fi | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Bestin Thadikulangara (@nipsinot) reported from Edappallitekkumbāgam, KeralaThis session summary flash message is too annoying when I am under 5G coverage. Dear @airtelindia it's high time you disable this. I don't understand the need for this. Please help me if there's any way I can get rid of this. #5G #Airtel #airtelthanks
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SURAJ SHARMA (@mdsun24) reported from Tengod, Kerala@Airtel_Presence @airtelindia very much annoyed now with airtel internet tv connection issue. It's been a month one after the other issue. Err code CL022 can't play any internet content
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob 7356030121 I am really cheated by Airtel. I had checked open network and that app shows excellent coverage in indoor and outdoor. But after start using services I am really shocked. I am really cheated by Airtel. Very bad experience
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Arun kumar Nair (@ArunkumarNair11) reported from Tripunittura, Kerala@airtelindia I was assured by your people that my number will not be disconnected untill the complaint is resolved. F***ing idiots has no value for their words. Shame on you. Not a single person from Airtel has kept their words. Shame.
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Nirmal (@nirmaltv) reported from Tripunittura, Kerala@anonymousjee @Airtel_Presence @airtelindia If it has been there for ages it has to be changed, in 2019 if it can't be done online, it is the worst service.
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.9567226998 Mr.Ealias PS Puthengady house Mulanthuruthy post Ernakulam Dist Pin 682314 Landmark Puthengady cross Network team had visited this location 4 times.but the issue still continuing. I feel I am really cheated. My money is wasted.iam really cheated
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@Airtel_Presence Why are u people always asking to explain the prob. Am facing a network issue, where ur signals shows that 4G. Please dont ask me again... @Airtel_Presence @airtelindia
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Jitender Gupta (@Jitende25382781) reported from Tripunittura, Kerala@airtelindia complained about the network three times but no use....did not expect this from the airtel.
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Veneesa Carmel🇮🇳 #🅡🅖➍🅟🅜 #AbHogaNYAY (@VenesaHermijil) reported from Tripunittura, KeralaHi airtel, I need help with broadband connection @airtelindia @Airtel_Presence
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Vivek JV (@vivekjvarghese) reported from Tripunittura, Kerala@airtelindia I accidentally did a wrong recharge on my wife's Airtel mobile number. Please help on the same.
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.7895896682 Alternate mob 7561822320 Respected sir I am unable to use data and call services in home. No indoor coverage. I am facing unable to make or receive calls. Data not connected. I and all the Airtel customers staying this location are facing the issue
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@airtelindia poor network speed in a city like kochi. Kerala.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.8129974302 Alternate mob 9567226998 House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 2g tower location Mankaayi kavala Kandanadu Pin682307 Kerala Respected sir I as a customer of Bharti airtel mobile Kerala. I am facing poor 2g
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കിളിപോയവൻ 🇺🇦 (@kilipoyavan) reported from Tripunittura, KeralaFull coverage of LTE+ and still not able to get proper network speed... Bad @airtelindia
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Veneesa Carmel🇮🇳 #RebuildingKerala #🅡🅖➍🅟🅜 (@VenesaHermijil) reported from Tripunittura, KeralaFantastic and prompt service from @airtelindia @Airtel_Presence . I received the refund back in my account. Thanks for restoring my faith in your service.
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel don't listen or respond to complaints. That's why decided not come back to Airtel. I raised complaint for plan bill generated when connection was in safe custody. Whenever they calls back I think its regarding complaint. But again calling for bill payment. @airtelindia
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Suraj Sharma (@mdsun24) reported from Tripunittura, Kerala@airtelindia @Airtel_Presence done wit ur services, every month a new issue & asusual no response. Need 2 connect wit multiple person, explain all & end result nothing.After having airtel postpaid,prepaid,dth, broadband& fixed line services from airtel,this treatment,seriously
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob8129974302 Alternate mob 9567226998 Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my address location. I now decided to port out from airtel to another better network. Big cheating by airtel Kerala.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Viral Shah (@virishere) reportedWe raised many complaints.router was replaced, but problem still not fixed. engineer said there was no solution & left without checking properly. Another confirmed problem but he couldn't fix,tried contacting Team Leader,but no response SNo: 10996904415 @airtelindia #poorservice
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Ankit Harsh (@imankitharsh) reported@JioCare @airtelindia 48 hrs and Jio hasn't even reached out to me for the issue. @airtelindia i hope your service doesn't screw up like jio. please connect with me and connect on 24th July. I need the connection on 25th July.
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Viral Shah (@virishere) reportedUsing Airtel Xstream Fiber. Since last month, Wi-Fi has not been reaching any room, where it worked perfectly earlier.Calls & meetings keep disconnecting.Multiple complaints,router replaced,but no solution.Bad Service SNo: 10996904415 @airtelindia #poorservice @AshwiniVaishnaw
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Sumit Kumar Nath (@sumitkumarnath_) reported@airtelindia @airtelindia Same agent keeps taking my call, puts me on hold, then claims to be a ‘supervisor’ — no real resolution. Bill still shows due despite payment. This is deceptive practice. Need genuine escalation + written confirmation. #AirtelBroadband #ConsumerRights
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Prof. Dr Sushil Dubey (@drdubeysushil) reported@airtelindia @Airtel_Presence My Airtel Xstream Fiber shifting request was raised on 08 July 2026. Despite multiple calls and repeated 24-hour assurances from customer care and supervisors, there is still no resolution. Disappointed by the lack of accountability.
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Hitesh Choudhary (@drhitesh75) reported@airtelindia "Absolute mockery of premium service by @Airtel_Presence @airtelindia! Broadband down since July 16 (SR: 10995986781). System promised resolution by July 17, 7 PM, but silently pushed the technician to July 18 instead. Recurring line failures every 2nd day.
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Haresh Kukkreja (@HandbrakeHarry) reported@airtelindia firstly your bot is stupid. My 2 month old remote control is inoperational and I've been trying to get this across for a month. Chat says services are under maintenance. Take the trouble, find me if you wish to resolve this issue or I'm porting.
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Surya Shukla (@cerdo03) reported@airtelindia @airtelindia How does it make any sense to tell a customer on July 17 that their internet will be fixed by July 8? The deadline passed nine days ago, yet there is no update, no agent, no escalation path, and no accountability.
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Mayank solanki (@Anjaangolu) reportedAirtel has failed to act on your landline shifting request (ID: 21-176626728286). Despite repeated complaints, no engineer contacted you, leaving customers frustrated with poor service and updates.@TRAI @airtelindia @jagograhakjago
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sumankumar (@sumankmr) reported@Airtel_Presence @airtelindia @TRAI It's been 24 hours, and my internet speed is still not fixed. I haven't received any solution or proper support from customer care. What kind of service is this?