Airtel India outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (86%)
- Wi-fi (14%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Airtel India
Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin, and Ernākulam.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 11 days ago |
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Cochin
|
Internet | 12 days ago |
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Cochin
|
Internet | 16 days ago |
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Cochin
|
Internet | 21 days ago |
|
Cochin
|
Internet | 22 days ago |
|
Cochin
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
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Josbin Itty (@JosbinItty) reported from Tripunittura, KeralaAll @Airtel_Presence @airtelindia apps do is give false promises and hopes of getting it fixed. #airtelthanks #service #customerexperience
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia from Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala Mob.8129981685 Alternate mob 9567226998 Respected sir I as a customer of Bharti airtel mobile. I am unable to make or receive calls and unable to send sms in
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Tony Thomas (@tonyth0mas) reported from Tripunittura, KeralaNo action till now , @airtelindia expects me to carry all original documents while traveling. Got 3 calls from Airtel office ... but no resolution. I also missed a idea sim along with this ... I got the new sim in 3 min
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abhilash 🇮🇳 (@abhilashsnair) reported from Tripunittura, Kerala@airtelindia thanks app is a crap literally. Not even register a support request , disconnection request . This company is not listening to customers , even after migrated to @JioCare I can't process my disconnection. Tried all possible ways , always auto msg templates n replys
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കിളിപോയവൻ 🇺🇦 (@kilipoyavan) reported from Tripunittura, KeralaFull coverage of LTE+ and still not able to get proper network speed... Bad @airtelindia
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.9567226998 Mr.Ealias PS Puthengady house Mulanthuruthy post Ernakulam Dist Pin 682314 Landmark Puthengady cross Network team had visited this location 4 times.but the issue still continuing. I feel I am really cheated. My money is wasted.iam really cheated
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob.7895896682 Alternate mob 7561822320 Respected sir I am unable to use data and call services in home. No indoor coverage. I am facing unable to make or receive calls. Data not connected. I and all the Airtel customers staying this location are facing the issue
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Reju (@ANT_i_NCUMBENT) reported from Tripunittura, KeralaWhat's with @airtelindia ? Too slow to begin with
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@airtelindia poor network speed in a city like kochi. Kerala.
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ShinuAntony (@shinuantonyms) reported from Cochin, KeralaWhether I use or not ur services, I do have to ur bills, if I am in ur network. Then Y dont u people showing interest to solve our problems. Hiw do I get rid of it, dont know. And also not getting a correct response on from ur end tooo @Airtel_Presence @airtelindia
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Sriraman (@Sriraman2) reported from Tripunittura, Kerala@airtelindia trying to contact your support for past 2 hours 😡😡😡😡😡😡😡😡😡
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob8129974302 Alternate mob 9567226998 Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my address location. I now decided to port out from airtel to another better network. Big cheating by airtel Kerala.
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Aduham Mufeed (@AduhamMufyd) reported from Tripunittura, Kerala@airtelindia do not approve its service to foreigners. How stupid is to limit the service.🤔
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Veneesa Carmel🇮🇳 #RebuildingKerala #🅡🅖➍🅟🅜 (@VenesaHermijil) reported from Tripunittura, KeralaFantastic and prompt service from @airtelindia @Airtel_Presence . I received the refund back in my account. Thanks for restoring my faith in your service.
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia unfortunately i am unable to contact @AxisBankSupport bank customer care number from my airtel number, 18604195555,18604195555 it says no balance, but i have an active plan.. Help would be apreciated.
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oh, I'd kill for a good coma now (@TeenuVijayan) reported from Tripunittura, Kerala@airtelindia hi new SIM is not getting activated. Can you please help
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ShinuAntony (@shinuantonyms) reported from Tripunittura, KeralaThis s so ridiculous that we waiting to so long to solve a problem... @Airtel_Presence @airtelindia
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Aravind (@mr_aravindJS) reported from Tripunittura, KeralaThe 4g network in kochi is pathetic, is there any way that customers gets refund for the bad service @airtelindia @airtelnews @
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Agrawal (@rajkrag) reported@airtelindia I am tired of following but no action I need assistance to fix my airtel TV connection.. already paid. Don’t know what to do
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sankit (@sankitdev) reportedIdk but from yesterday my internet only working when its 5G. But as soon as its 4g nothing works @airtelindia. Before yesterday this was not the case. @airtelindia give me resolution instant cause in 2 days my recharge will end, so its also the best time to port to @reliancejio.
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Nitish Kumar (@KumarWise) reported@Airtel_Presence @airtelindia Raised A request on 6th May 2025 on your email id of appellate West but till date no response. No update such a pathetic customer support and service.
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Brahmapur One (@BerhampurTown) reported@JioCare True 5G Plan 349 But Why True 5G Not Working inside Home Since 4month ? Also 4G Not Working Inside Home & Speed Are very low I already Shared Details Adress, Number Via DM Kindly Look into this Immediately Work Start Otherwise More People Will Switch to @airtelindia
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DHARMESH PATEL (@DHARMESH429) reported@airtelindia @Airtel_Presence @bhartiairtelfdn We have applied for the airtel connection and Airtel connection is not present at their location still the person booked the connection for completion of his target now we have asking for the cancel the connection no response.
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nexa (@nexa837444) reported@airtelindia I have airfiber already, I booked for iptv, yesterday I was told in call that I can pay via cash to the technician but the Airtel thanks app keeps asking for payment to continue. It’s really disappointing I am waiting for the technician from yesterday. Hope u help me
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Neel Dhamelia (@neel_dhamelia) reported@airtelindia you guys are the worst when it comes to service. I got the premium Airtel corporate plan with the highest speed, but every week, on a fine working day, you guys have some kind of outage and the net will be down, and specially the timings are amazing from 9 to 4.
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✭𝔸𝕓𝕙𝕒𝕪 𝕂𝕦𝕞𝕒𝕣 (@abhaykr1998) reportedPaying double bills and still getting no IPTV service is completely unacceptable. Requesting immediate resolution, refund for extra charges, and activation of IPTV services ASAP. @airtelindia @TRAI #ConsumerRights #BroadbandIssue #IPTVIssue
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Rajesh Das (@RajeshD32853327) reportedDear @HDFC_Bank, my UPI transaction of ₹1500 to @airtelindia was blocked by your system marking Bharati Airtel as a “fraud merchant.” This caused unnecessary payment failure and inconvenience. Airtel is a reputed company, not a suspicious merchant. Requesting immediate help.
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Vidyarthi Shivam (@SaffronShivam) reportedFirst screenshot form Airtel Xtream App. Second from website. I have claimed free offer now wanted to cancel, so app saying that visit website for plan cancellation and website said visit app for the same ये तुम लोग का क्या लूप है कस्टमर से जबरन उगाही करने का @airtelindia @Airtel_Presence