Airtel India outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (80%)
- E-mail (20%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Airtel India outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 8 days ago |
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Cochin
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Internet | 9 days ago |
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Cochin
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Internet | 10 days ago |
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Cochin
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12 days ago | |
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Cochin
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Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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ASHWANI🇮🇳 (@pankajnavy94) reported from Cochin, Kerala@airtelindia @Airtel_Presence Airtel postpaid is trap first they let you in then charge unnecessarily and they didnt not allow us to convert in prepaid or port to other network easily. don't go for postpaid. customer care also not supportive. rates/charges/plans are expensive.
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Veneesa Carmel🇮🇳 #RebuildingKerala #🅡🅖➍🅟🅜 (@VenesaHermijil) reported from Tripunittura, KeralaFantastic and prompt service from @airtelindia @Airtel_Presence . I received the refund back in my account. Thanks for restoring my faith in your service.
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@airtelindia Mob 7356030121 I am really cheated by Airtel. I had checked open network and that app shows excellent coverage in indoor and outdoor. But after start using services I am really shocked. I am really cheated by Airtel. Very bad experience
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Rohit Vipin Mathews (@rohitvipin) reported from Udayamperoor, Kerala@airtelindia @airtelnews How hard can the register email be? 1. Call the CC a million times through IVR and it has no options and disconnect 2. Search through the help doc page and not finding anything and nowhere to go from there 3. Email customer care with nothing happening
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SURAJ SHARMA (@mdsun24) reported from Tengod, Kerala@Airtel_Presence @airtelindia very much annoyed now with airtel internet tv connection issue. It's been a month one after the other issue. Err code CL022 can't play any internet content
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Aravind (@mr_aravindJS) reported from Tripunittura, KeralaThe 4g network in kochi is pathetic, is there any way that customers gets refund for the bad service @airtelindia @airtelnews @
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob8129974302 Alternate mob 9567226998 Respected sir I as a customer of Bharti airtel mobile. I am facing poor 2g indoor coverage issue in my address location. I now decided to port out from airtel to another better network. Big cheating by airtel Kerala.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@airtelindia Mob.7356030121 Respected sir I am unable to make or receive calls and unable to send sms in indoor due to poor 2g coverage in my address location. Airtel authorities not providing 2g indoor coverage properly sir. Please help me
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Shinu Antony (@shinuantonyms) reported from Cochin, KeralaI gt a msg frm @Airtel_Presence after my complaint twt against airtel,that is "Hi Shinu! I'm here 2 assist you. As requested earlier, please walk me through the current situation so that I can look into it immediately. Thanks," I dontget what they meant, @airtelindia @airtelnews
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Josbin Itty (@JosbinItty) reported from Tripunittura, KeralaAll @Airtel_Presence @airtelindia apps do is give false promises and hopes of getting it fixed. #airtelthanks #service #customerexperience
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Sriraman (@Sriraman2) reported from Tripunittura, Kerala@airtelindia trying to contact your support for past 2 hours 😡😡😡😡😡😡😡😡😡
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oh, I'd kill for a good coma now (@TeenuVijayan) reported from Tripunittura, Kerala@airtelindia hi new SIM is not getting activated. Can you please help
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Levi Vaguez (@lvaguez) reported from Tripunittura, KeralaHey @airtelindia You claim to be the fastest network in 28 states and I am sure Kerala is not one of them. Shitty network which is always losing the connection and dead slow. The internet service is pathetic and slow. I had to depend on my WiFi to complete this tweet.
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Sagir (@sagirind) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia Got a duplicate SIM on August 27th from Airtel office at Penta Estate, Janatha Rd, Kathrikadavu, Palarivattom, Kochi, Kerala 682025. This is yet to be activated even after six days!! customer care told that one should visit the same shop again…1/2
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Vivek JV (@vivekjvarghese) reported from Tripunittura, Kerala@airtelindia I accidentally did a wrong recharge on my wife's Airtel mobile number. Please help on the same.
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence what sh!+ is going with the network.? Can't use data or make a call. Customer care did not help. Area- chittethukara kochi.( infopark ) chirayil road. @airtelindia Facing this issue thrice in a month.
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Veneesa Carmel🇮🇳 #🅡🅖➍🅟🅜 #AbHogaNYAY (@VenesaHermijil) reported from Tripunittura, KeralaHi airtel, I need help with broadband connection @airtelindia @Airtel_Presence
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Bestin Thadikulangara (@nipsinot) reported from Edappallitekkumbāgam, KeralaThis session summary flash message is too annoying when I am under 5G coverage. Dear @airtelindia it's high time you disable this. I don't understand the need for this. Please help me if there's any way I can get rid of this. #5G #Airtel #airtelthanks
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Akshay (@Akshay36929128) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia unfortunately i am unable to contact @AxisBankSupport bank customer care number from my airtel number, 18604195555,18604195555 it says no balance, but i have an active plan.. Help would be apreciated.
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JAYAKUMAR A U (@jayakumarau) reported from Tripunittura, KeralaAirtel is cheating. I called customer care to disconnect in July as I already switched provider. They committed will put in safe custody without bill and return later. But they activated connection and calling me day and night to pay the bill. #Airtelbroadband @airtelindia @TRAI
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Dhananjay kadam (@Dhananjay96k) reported@airtelindia Airtel network has been completely down in Shidode, Taluka Beed, District Beed, Maharashtra for the last 2 days. The Airtel tower is not working and the entire village is facing network issues.📍 Location: 19.034107, 75.773536 Please urgently check the tower
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Chandra Mohan Singh (@cmsinghbaghel) reported📍 Airtel 5G ISSUE | 29.943623, 78.100835 @airtelindia Persistent 5G issue at this location. I’m an Airtel postpaid user, and multiple Airtel users/colleagues are facing the same problem—5G is unavailable and phones remain on 4G.
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0xff03ca (@0xff03ca) reported@JioCare Yes, looks like I need to switch to @reliancejio as it’s horrible to pay for 1 month and getting service for 7 days but @airtelindia don’t have feelings to loot common people money. #shame on #airtel
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Aakash ( Indian Libertarian) (@aakash_rewari) reportedMy @Airtel_Presence @airtelindia Wifi is down for last 3 days, service request no. Is 13901672674 Either fix it asap or refund my money and I will find another ISP
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Ashwin Mathew Stanley (@AshwinStanleyyy) reported@airtelindia what the hell is your service. I am a postpaid customer. I am not able to make calls or receive calls. I raised ticket on 5 Aug 2026 and it says to be resolved by 20 August 2026. What stupid process is this, I am facing issues now and you'll help after 15 days???
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Reenu Uppal (@Reenu1966) reported@airtelindia one downpour in Delhi and the internet (WiFi) stops working. Received a message saying it will take 5-6 hours. Wow such great customer service from you guys. Sabash…
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Naveenkumar Bille (@NAVEENKUMARBIL4) reported@Airtel_Presence @airtelindia @Airtel_Presence Why do you torture by repeatedly calling and asking did you raise complaint? Why don't you send technician even after 2 days?
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Ankit (@ankitgorwadia) reported@airtelindia Why corporate plans have zero service? Airtel store cannot help one bit in resolve a simple SIM SWAP. Online portal not resolving this task either. No authoritative person to speak to in Airtel Store. No person on 121 or 198 to help, all automated!
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Aditya Mishra (@AdityaM95551442) reportedDear @airtelindia , my Airtel Wi-Fi has been down for over 24 hours. Despite raising a service request, I have received no assistance. Kindly resolve the issue immediately. If it is not resolved within the next few hours,I will be compelled to initiate appropriate legal remedie
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SHAMS TABREZ (@ShamsTabrez1974) reported@TRAI @airtelindia @Airtel_Presence I am very old customer of Airtel since 2013. I have shifted to Alipore Kolkata from Hyderabad. Was having Airtel Black at Hyderabad but not shifted here to Kolkata. Paid Rs 1500 for new connection , I am struggling to get TV connection activated but not getting resolution . Today also visited Airtel Store at Alipore, Kolkata but could not get resolution. Met and Requested Mr Pravin but resolution is still pending. Store Manager was on leave. I have taken Wi-Fi Connection from Airtel Wi-Fi 03334669032. Paid all amounts asked for. However not getting TV Connection Activated. Airtel represent Mr Ishaan, mobile no +91 89813 12074 is not able to provide resolution. Struggling to get TV Set Top connection to watch TV since last two months. Corrective Action is required. Please help.