MTNL service status in Thāne, Maharashtra
Why is my MTNL service not working?
Some problems detected
Users are reporting problems related to: total blackout, phone and internet.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
Problems in the last 24 hours in Thāne, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at MTNL
MTNL is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
- Total Blackout (45%)
- Phone (45%)
- Internet (10%)
Live Outage Map Near Thāne, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 7 days ago |
|
Mumbai
|
Phone | 13 days ago |
|
Mumbai
|
Phone | 17 days ago |
|
Mumbai
|
Phone | 23 days ago |
|
Mumbai
|
Total Blackout | 1 month ago |
|
Mumbai
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Thāne, Maharashtra
Latest outage, problems and issue reports in Thāne and nearby locations:
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HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution as soon as possible.
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Sanjay Mehta (@sm63) reported from Mumbai Suburban, MaharashtraI retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!
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Richard Almeida (@AlmeidaRich) reported from Mumbai Suburban, Maharashtra@chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.
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subrata kumar (@subrata05876498) reported from Mumbai Suburban, Maharashtra@MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai
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Alok (@alok_am) reported from Mumbai Suburban, Maharashtra@rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link
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Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, Maharashtra@OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)
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Gaurang gupta (@3GGCK) reported from Mumbai Suburban, Maharashtra@MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come
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Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, MaharashtraMTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.
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karia hiren (@kariahiren1) reported from Mumbai Suburban, Maharashtra@TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.
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sachin pathak (@SachinPathak59) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.
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Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696
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SoNu (@Crypticlad) reported from Mumbai Suburban, Maharashtra@Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.
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खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, Maharashtra@MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.
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Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, Maharashtra@TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal
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Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.
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pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, Maharashtra@PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road
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NLG (@nlgogri) reported from Mumbai Suburban, Maharashtra@shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.
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Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, Maharashtra@OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.
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mathias 🆘 (@rmathias71) reported from Mumbai Suburban, Maharashtra@Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏
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SoNu (@Crypticlad) reported from Mumbai Suburban, Maharashtra@Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Hitender Kumar (@HitenderKumar16) reported@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.
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Hitender Kumar (@HitenderKumar16) reported@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.
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Divyam Raj (@divyamr23) reported@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
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Cata Paul 🃏 (@CataPaul2) reported@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
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Divyam Raj (@divyamr23) reported@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
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Dividend Investor, Maratha (@BALA_IBS) reportedDear Sir, We once again visited the UIDAI Regional Office at MTNL Exchange, Cuffe Parade, Colaba, Mumbai – 400005. During this visit, we were issued new SRN numbers S2078767116000 and S2045101965000. Unfortunately, service provided at this regional office was very unsatisfactory
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Cata Paul 🃏 (@CataPaul2) reported@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
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Divyam Raj (@divyamr23) reported@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
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Divyam Raj (@divyamr23) reported@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
-
Hitender Kumar (@HitenderKumar16) reported@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.