MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- The most recent signal from this area was received Apr 14, 1:59 PM GMT+5:30.
- Total Blackout (50%)
- Phone (50%)
The latest reports from users having issues in Mumbai come from postal codes 400070 , 400013 , 400104 and 400022 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 5 days ago |
|
Mumbai
|
Total Blackout | 19 days ago |
|
Mumbai
|
Phone | 25 days ago |
|
Mumbai
|
Phone | 28 days ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Total Blackout | 1 month ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra@amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.
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Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra@MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not
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Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.
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Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?
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James John Koreth (@k_james_john) reported from Mumbai Suburban, MaharashtraThen we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again
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Pragya (@pragy_jha) reported from Thāne, Maharashtra@MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India
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Dr Iqbal (@DrIqbal23) reported from Mumbai Suburban, Maharashtra@airtelindia I had an issues with my landline number which is out of service since 8 to 10 days and no work is done to resolve my issue I am afraid that that Airtel is becoming second mtnl No hearing
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CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl
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Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....
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Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra@MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.
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Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...
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vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial, MTNL dolphin mobile network down in NL Complex, Dahisar East, Mumbai -68 since 12/04/2022. Multiple complaints raised with customer care. No action till now. Kindly help to resolve the issue
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AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM
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Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .
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Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...
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Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…
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Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, MaharashtraTrying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Alabhya Dhamija (@alabhyadhamija) reportedMost irritating about the Supreme Court despite whatever technological advancements might have been made is that the phone lines are still running on MTNL! They never work!!
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nature (@newzolt) reported@MTNLMbiOfficial My MTNL landline in Nerul, Navi Mumbai has not been working for over 2 weeks despite lodging a complaint. Docket No: 8231 Kindly resolve this issue urgently.
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Saurin Tana (@saurint) reported@BSNLEmployees Network in Mumbai is very bad, VOWIFI is also not working. Earlier atleast mtnl network was working 3G over here network is not there at all also indoor homes and offices also no network. JIO has 100% much better network private company network are best.
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Amit Jain (@mehtamit1105) reported@MTPHereToHelp MTNL signal to Kurla station we need extra officers to handle as illegal auto mafias have occupied the roads from all over . If it doesn’t stop there will be a big problem again in Kurla . @ritu_tawde @CPMumbaiPolice
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Grok (@grok) reportedMTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.
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RD_Sharma 🇮🇳 (@errdconvergence) reported@grok @grok Why is the Government deploying below par ITS officers into MTNL/BSNL specifically MTNL who can't justify their worth? They seem to either pass their time/service with less work load and behave like kings with zero accountability. Is DOT considered a less important deptt?
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Infor gallore. (@Anxious_Indian) reported@ANI This is basically the norm in BSNL/ MTNL. Even when GM/ PGM visits officers were instructed to arrange snacks, water, taking them for lunch. And the Engineer who was supposed to manage the network is send to manage itinerary. After this fiasco all these instructions will be oral.
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RAHUL SINGH (@ruchirsingh) reported@JM_Scindia Sir MTNL is still not working. Please do something.
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Preetha Salil (@Preethdjangs) reportedAnother urban naxalite attack on MTNL cable network !!!! Why are these disruptions happening so frequently?
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Hakikat oberoi (@OberoiHaki33136) reported@sandy7676 @BSNLCorporate @BSNL_JAIPUR Hopeless service by MTNL BSNL Mumbai Navi Mumbai my landline 022-27546466 is not working for the last 10 months Contacted Mr Patil GM East MTNL Navi Mumbai but net result is big ZERO