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MTNL Outage Report in Mumbai Suburban, Maharashtra

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 6 days ago
Mumbai Phone 12 days ago
Mumbai Phone 15 days ago
Mumbai Phone 22 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • sandeep19april
    Sandeep Prabhakaran (@sandeep19april) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the worst service continues, heart of mumbai, we don't have internet via MTNL, its been 10 days, mtnl official enjoying their free salaries.

  • ojas_kaka
    Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • AlmeidaRich
    Richard Almeida (@AlmeidaRich) reported from Mumbai Suburban, Maharashtra

    @chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.

  • kariahiren1
    karia hiren (@kariahiren1) reported from Mumbai Suburban, Maharashtra

    @TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.

  • rmathias71
    mathias 🆘 (@rmathias71) reported from Mumbai Suburban, Maharashtra

    @Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • meSanjayGP
    Sanjay Patil🇮🇳 (@meSanjayGP) reported from Thāne, Maharashtra

    @MTNLOfficial @rsprasad @SanjayDhotreMP Very Very worst service's of MTNL staff at Sahayog MTNL exchange, Manpada,Thane West, Mumbai Please look into issues. Land line dead last one month,This service is also given by paying all the bills on time every month ?? What's this???????

  • manglani_haresh
    Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, Maharashtra

    @TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal

  • JIGNESH0852
    JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Since last one month my office land-line number are not working. I'm complaining them but no respond from Mtnl. If you are not able to give us service than why are you charging us monthly rent & taxes. I have 3 office land-line number all are not working.

  • mathewy
    M͎a͎t͎h͎e͎w͎s͎ (@mathewy) reported from Mumbai Suburban, Maharashtra

    Worst service provider for FTTH #MTNL. Dont ever go for it and waste your money. 4 months they have been doing R&D and have no solution. @MTNLMbiOfficial @MTNLOfficial @rsprasad

  • alok_am
    Alok (@alok_am) reported from Mumbai Suburban, Maharashtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • AbhijitSamant9
    Abhijit Samant Bjp (@AbhijitSamant9) reported from Mumbai Suburban, Maharashtra

    @rsprasad Dear sir over thousands of MTNL are not working over last 3 months.. I am referring to Darpan exchange whc is at Andheri east which has 4000plus lines not working for over 3 months.

  • 3GGCK
    Gaurang gupta (@3GGCK) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • Sanjay06367764
    Sanjay (@Sanjay06367764) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my number 022 26300443 is not working. I have tried MTNL Custumer care but not getting connected. Please let me know whom to contact.

  • sm63
    Sanjay Mehta (@sm63) reported from Mumbai Suburban, Maharashtra

    I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!

  • piyush19612
    piyush (@piyush19612) reported from Mumbai Suburban, Maharashtra

    @rsprasad @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • piyush19612
    piyush (@piyush19612) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • subrata05876498
    subrata kumar (@subrata05876498) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai

  • pratik1a
    Pratik Shah (@pratik1a) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @GoI_MeitY it’s more than 8 weeks all our business 8-9 landlines are not working . We are tired of complaining and we don’t have any response , please advise how do we do business and keep on paying MTNL rental charges for non working products every month @rsprasad

  • nlgogri
    NLG (@nlgogri) reported from Mumbai Suburban, Maharashtra

    @shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • rommel4U
    Rommel Rodrigues (@rommel4U) reported

    @SEBI_India Dear Sirs, why are your HO numbers given on your website either ringing or saying out of service, please talk to the MTNL linemen. 🙏 Tel : +91-22-26449000 / 40459000

  • sanjayibafna
    sanjay bafna (@sanjayibafna) reported

    @MTNLMbiOfficial 28143043 pls donot put reconnect fee. o/wise i have only option to surrender yr connection immediate. Very louzy & bad service by mtnl.

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @doshi_naresh @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing, For escalation & resolution of ur grievance,pls DM ur concerned MTNL no., Alternate no. & complete Address (where u r facing the n/w issue)

  • Bhushan52S
    S B Shukla (@Bhushan52S) reported

    @BSNLCorporate Only because your un-workable style, people left BSNL and MTNL. No problem is being created to me by your ill-working. I have another sim. But rest assured, despite all efforts, this BSNL will be sold as SCRAP. You ppl r doing no harm to me. You are harming yourselves.

  • paytmbankcare
    Paytm Bank Care (@paytmbankcare) reported

    @anupama_shastri Hi Anupama, your transaction of Rs. 744 to MTNL Delhi under order 32****57 was successful. Kindly note that the delivery of the products or services solely depends on the merchant's service and delivery policy. (1/3)

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @LakhotiaMitesh @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name

  • PawanSh47
    Pawan Sharma (@PawanSh47) reported

    It's been 8th day and 4th Tweet,My fiber connection 21820161 is not working since 15aug,if you cannot rectify the problem kindly tell me the procedure to surrender MTNL connection. @MTNLOfficial @DoT_India @AshwiniVaishnaw It's enough 🙏

  • kumarvcs
    Suresh Kumar (@kumarvcs) reported

    @airtelindia your service pathetic than MTNL..we had an issue with Airtel broadband connection in Mumbai since last 3 weeks but not yet resolved...no one to talk to as all calls goes to automated system..airtel guys did half work & never returned ! How can they do like it?

  • ghaniahuja
    Ghanshyam (@ghaniahuja) reported

    Don't Switch, BSNL Maharashtra Horrible Network, no coverage and no grievance redressal, issues more on Saturdays, Sundays & Holidays, Same is with MTNL, today is Monday network yet to start in Ulhasnagar & Ambernath

  • santkum08080624
    santkumar (@santkum08080624) reported

    @addl_1 @DCPDwarka @mharshaips Sir, i met an accident at about 1730hrs on 21.08.22 near MTNL gate, sector 6, dwarka, in which my car DL2CAU6961 was smashed by a truck/troller no. NL01AB8081. I wish to file a complaint for the accident and spent 02 hrs in sect 9, police station to get acknowlegment.