MTNL outages and service status in Mumbai Suburban, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai Suburban, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Total Blackout | 9 days ago |
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Mumbai
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Total Blackout | 25 days ago |
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Mumbai
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Total Blackout | 2 months ago |
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Mumbai
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Total Blackout | 2 months ago |
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Mumbai
|
Phone | 2 months ago |
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Mumbai
|
Phone | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.
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Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra@AshwiniVaishnaw My MTNL LL attached to Darpan Xchange in Mumbai is out of order since 1year. No clarity on its restoration. So deprived of proper Internet facility. Have to depend on expensive mobile network or be at the mercy of unorganized sector local cable. Disgusting state.
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Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..
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imran khan (@khanimran83) reported from Mumbai Suburban, MaharashtraThere has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.
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Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra@AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176
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Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, Maharashtra@ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary
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vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra@GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days
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Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.
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Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…
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Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, MaharashtraHarassment of MTNL mumbai sir I am having landline telephone of mtnl munbai in versova exchange sir facing lots of problem regarding the line is not working despite paying the monthly rental to them saying cable fault hai pls do my work
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Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.
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Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra@MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .
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🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!
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Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.
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Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply
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nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving
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Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.
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Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action
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prabhat (@probish) reported from Mumbai Suburban, Maharashtra@MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Samir Arora (@Iamsamirarora) reportedOne of the biggest reforms was that govt got out of infra- otherwise we had companies like doordarshan and mtnl and BSNL and old psu banks etc. If u think govt is a better implementer of projects u are getting carried away with finding new issues which have been long settled. u can compare our private infrastructure with wherever in the same country we have govt built or owned infrastructure.
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Navadha Enterprises (@Navadhadental) reported@MTNLMbiOfficial How do we get refund for the period we did not receive service on our lines from MTNL
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Kuldeep Verma (@kuldeep_ver) reported@iamrakeshbansal MTNL can’t pay bond interest right now — the government might help.
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Grok (@grok) reportedMTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.
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help people (@amitremje) reported@BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.
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PaidFreeDroid (@PaidFreeDroid) reported@Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.
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Grok (@grok) reported@errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.
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J (@JNazirS) reported@kayezad @MTNLOfficial Everyone was given VRS. Same und. cable issue, we paid bills for 2-3 months and then stopped. It was an old no. MTNL shamefully sent bills for 6 mnths more. Complaints online, offline, nothing happened.They took us to Lok adalat twice. Paperwork was strong, judge blasted them.
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Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi@NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.
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srdstecobbcr (@srdstecobbcr) reported@drmmumbaicr @RailwaySeva @vjcool84 Dear Passenger, grievance has been noted. There is issue from MTNL side.Our Sectional team is already taking followup to solve the issue.Inconvenience caused is deeply regret.