MTNL

MTNL Outage Report in Mumbai Suburban, State of Mahārāshtra

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai Suburban, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai Suburban and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai Suburban, State of Mahārāshtra 03/24/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (41%)

    Total Blackout (41%)

  3. Internet (14%)

    Internet (14%)

Live Outage Map Near Mumbai Suburban, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai Suburban, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • pramodv12978689 pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, State of Mahārāshtra

    @PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road

  • pkroy Pk Roy (@pkroy) reported from Belapurpāda, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial MTNL FTH Broadband not working for a fortnight or so.. Complaint Docket No. 9465, 7338 on different dates. Connection under CBD Belapur (Navi Mumbai) Exchange. Strange nobody called even (Landline working, Alternate number working).

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)

  • SachinPathak59 sachin pathak (@SachinPathak59) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.

  • 3GGCK Gaurang gupta (@3GGCK) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • sumi_y3k Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • rmganatra Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, State of Mahārāshtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • khushalsoni_x खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • vikabhi Vikram (@vikabhi) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Why is MTNL broadband down in Dindoshi (Mumbai) area? This is a recurring problem, I had complained on helpline. No callback @rsprasad Pls close down MTNL if you do not want to give service.

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • guy92_hitesh HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution  as soon as possible.

  • MariamJim3 Mariam Jim (@MariamJim3) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.

  • alok_am Alok (@alok_am) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • kariahiren1 karia hiren (@kariahiren1) reported from Mumbai Suburban, State of Mahārāshtra

    @TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.

  • manglani_haresh Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal

  • ojas_kaka Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • DarshilKMashru Darshil Mashru (@DarshilKMashru) reported from Mumbai Suburban, State of Mahārāshtra

    My father's Facebook account is under attack. Trying to call @MumbaiPolice, but strangely their MTNL line is faulty (02226504008). Please help.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • itsgauravjain22 Gaurav Jain (@itsgauravjain22) reported

    @arc736 @mohitlaws Mtnl ke network to hai hi nhi kahi

  • im_ankit_23 Ankit Shekhawat (@im_ankit_23) reported

    @BSNLCorporate You said that all sites of bsnl are 4g but in Delhi mtnl service still 3g . Bsnl takes over mtnl but 4g doesn't roll out on that

  • MABUGANE GANESHA PRABHU (@MABUGANE) reported

    Just noted. I am in Mumbai. No service in BSNL! One month back also I came , same story! Having recharged roaming MTNL plan also. Still no service!! @Officejmscindia pls look into this. New 4G sim installed long back .

  • sunilyadav21 Sunil Yadav (@sunilyadav21) reported

    Untold story of BSNL’s 15-year delay in 4G installation On Saturday (September 27), after 15 years of delay, the Prime Minister and Chief Ministers launched a nationwide implementation of 4G network of BSNL. What caused such a huge delay in the implementation of 4G in state-owned BSNL, while three years ago, private networks launched 5G? It is an untold story. It is a story of how a mammoth PSU was excluded from the implementation of the 4G network for the benefit of private operators. Let us begin the untold story of 4G. First of all, there is no 4G in India. BWA (Broadband Wireless Access) mechanism was conveniently named 4G, a typical Indian jugad. In mid-2010, after the 2G scam, the government was forced to auction 3G spectrum and BWA spectrum. After the auction was over, Mukesh Ambani’s Reliance acquired the BWA spectrum and subsequently established a new telecom company, named Reliance Jio. State-owned BSNL and MTNL, which were not supposed to participate in the auction, bought the 3G and BWA at the highest price arrived at the auction. But then manipulations started and even the Employees’ Unions were allegedly playing to the gallery. Employees started holding strikes, claiming dues and demanded that the BWA spectrum be returned and the money used for paying the dues. The UPA Government Cabinet in 2011 allowed BSNL and MTNL to return the BWA spectrum and get around Rs 16,000 crore to pay the dues. And the UPA Government’s Cabinet in 2012 also equated BWA spectrum with other traditional spectrums to benefit Reliance Jio to get full-fledged access in the telecom industry. But there were issues in the allotment of BWA spectrum to the Reliance firm by allowing a takeover of Mahendra Nahata’s firm, Infotel Broadband. The Comptroller and Auditor General’s (CAG) office questioned how Nahata’s company, with an annual turnover of just Rs 18 lakh, paid Rs 250 crore bank guarantee to attend the BWA auction and how it paid more than Rs 12,000 crore as spectrum fee after winning the auction. In January 2014, The Pioneer published all details of CAG findings exposing the dubious details. The CAG clearly said that Rs 250 crore bank guarantee from Axis Bank was not originally from Nahata’s company. Many complaints in different forums and in courts delayed the launch of Reliance Jio. Eventually, the case was disposed of by the Supreme Court and Reliance Jio started the launch in September 2016. How the three-year-long cases got settled is a story for another day. Meanwhile, in 2012, Airtel, which also got BWA spectrum, conveniently named it as ‘4G’ and was an early bird in the ‘4G’ launch. It was just through a press release, followed by an advertising blitz, Airtel renamed BWA as ‘4G’. There was no 4G spectrum auction or 4G spectrum farming. Only the name BWA was changed to ‘4G’. Typical Indian Jugad! In 2018, the BJP government declared a Rs 80,000-crore revival package for BSNL and MTNL, terming them as strategic assets. So the government decided to give back the surrendered BWA spectrum, now already known as ‘4G’ spectrum, to these ailing PSUs. By this time, all private operators had placed themselves firmly in the ‘4G’ category and the majority of the BSNL and MTNL customers had already shifted to the private operators. Proceedings in BSNL and MTNL were typically slow despite government support. The COVID pandemic for two years also impacted their progress. However, in 2022, BSNL started 4G activities in association with TCS, which was also a single tender process. As relations with China collapsed due to the Galwan Valley skirmishes of 2020, Chinese equipment was scrapped and European equipment got prominence in BSNL supply. By this time, the private operators had launched 5G on October 1, 2022.

  • aseemtuli Aseem Tuli (@aseemtuli) reported

    @Kanishk8945121 @JM_Scindia @narendramodi Network stability is not great, indoor coverage is lower, and voice calls are not going through. Data is working. Network switches between MTNL 3G and BSNL 4G. Over the next few months this should stabilize. VoLTE and VoWifi should be provided.

  • SurinderSKalwan SurinderSinghKalwan (@SurinderSKalwan) reported

    A country talking of merging PoK with itself has not been able to merge BSNL & MTNL. If you go with BSNL SIM from Panjab(BSNL) to Delhi(MTNL), there is a good chance that it may not work for roaming partner collaboration issue.

  • grok Grok (@grok) reported

    @AbvReligion @ANI No, MTNL launched India's first 3G service on December 11, 2008, in Delhi. BSNL followed on February 22, 2009, starting in Chennai with a pan-India rollout by 2010. The PM was Manmohan Singh for both.

  • AMBBorntoRisk HASS03130806 (@AMBBorntoRisk) reported

    @mumbaitraffic Signal poll need to Uplift in height at MTNL Poinsur Kandivali as it is not visible due to Bamboo Trees

  • calmleesunk8 Led Tasso (@calmleesunk8) reported

    @Modi5ied @ayushunleashed Yeah I had MTNL ADSL back in 2000s! , faster than dailup! But ****** customer sevice. Had to go in person to close connection and drop the router on their table. They still asked for the router box. I told them installation guy took it.

  • Crispy_Charts Crispy Charts (@Crispy_Charts) reported

    @Drl0ll shut down MTNL , tata tele first