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MTNL Outage Report in Mumbai Suburban, Maharashtra

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai Suburban, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 3 days ago
Mumbai Phone 9 days ago
Mumbai Phone 12 days ago
Mumbai Phone 18 days ago
Mumbai Total Blackout 28 days ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • SachinPathak59
    sachin pathak (@SachinPathak59) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.

  • nihalparashar
    Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, Maharashtra

    @OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.

  • DarshilKMashru
    Darshil Mashru (@DarshilKMashru) reported from Mumbai Suburban, Maharashtra

    My father's Facebook account is under attack. Trying to call @MumbaiPolice, but strangely their MTNL line is faulty (02226504008). Please help.

  • Crypticlad
    SoNu (@Crypticlad) reported from Mumbai Suburban, Maharashtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • nihalparashar
    Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, Maharashtra

    @OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)

  • bobbyaggarwal
    vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial #brkumar1945 after repeated complaints n visiting mtnl our phone 28805649 is not working/dead since one month mr kumar 9821152279

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl not workin from last 10 months.... Huv complaint over 6-8 times but no one visited..... Plz look into it

  • sumi_y3k
    Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • pkroy
    Pk Roy (@pkroy) reported from Belapurpāda, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL FTH Broadband not working for a fortnight or so.. Complaint Docket No. 9465, 7338 on different dates. Connection under CBD Belapur (Navi Mumbai) Exchange. Strange nobody called even (Landline working, Alternate number working).

  • guy92_hitesh
    HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution  as soon as possible.

  • pramodv12978689
    pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, Maharashtra

    @PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road

  • falgunitweets
    Falguni (@falgunitweets) reported from Thāne, Maharashtra

    @MTNLOfficial hello... my MTNL line is out of order and my Wi-Fi is not working since many days,since a few months I have been facing frequent disconnection issues... calling your toll free customer care number from mobile is very tedious as it is more than 10mins hold.

  • khushalsoni_x
    खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, Maharashtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • Crypticlad
    SoNu (@Crypticlad) reported from Mumbai Suburban, Maharashtra

    @Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.

  • MariamJim3
    Mariam Jim (@MariamJim3) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • rmganatra
    Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, Maharashtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • vikabhi
    Vikram (@vikabhi) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Why is MTNL broadband down in Dindoshi (Mumbai) area? This is a recurring problem, I had complained on helpline. No callback @rsprasad Pls close down MTNL if you do not want to give service.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • kiranshingote
    kiran shingote (@kiranshingote) reported

    @PMOIndia @MTNLMbiOfficial @MTNLOfficial Internet services down in Sakinaka Mumbai for last 10 days. When it will bes restored ? How people will work with such poor infrastructure of MTNL? Ph : 28500****

  • drkekingala
    Dr. Kekin Gala (@drkekingala) reported

    @pariktank We used to hv a telephone directory to find telephone numbers... And every area had a fix prefix number from mtnl

  • LIONKINGDOMX
    B👀M (@LIONKINGDOMX) reported

    @yehlog @rupagulab May be they want to give the railway to Adani with less liability. More employees more problem. By not filling the vacancies, no job reservations. See how they screwed BSNL, MTNL now it's ready to be gifted to Cronies. 70 years of nation building wiped out in just 7.

  • SuniMata
    Sunil mata (@SuniMata) reported

    @shenoyn Last week , staff at hauz khas MTNL office had send lineman to repair on same day of complaint.private lineman spent 30 min to repair, also returned next day to put it right, it is working well now. It is 30 yrs old connection

  • sssingh21
    Sudhanshu S Singh (@sssingh21) reported

    Today I surrendered my @MTNLOfficial phone. I was forced to. It was dead for months, no one came to fix it and I was paying the minimum charges unnecessarily. There was a time when efficiency of MTNL could have taught a lesson or wo even to private sector.

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • MAYANK8382
    Mayank Patel (@MAYANK8382) reported

    @neerajarora91 100cr+ customer base industry with good cash flow , hope at-least 15cr user by bsnl/mtnl provide service otherwise in rural area not reach this so called digitalindia benefit !

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @junoesque We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address

  • girishraja
    Girish Raja (@girishraja) reported

    @SanjayDhotreMP @MTNLOfficial @MTNLMbiOfficial The signals of MTNL mobile services were available in Anushakti Nagar Mumbai until many towers were set up recently. Now MTNL signals are poor and private telcos signals are good.

  • DoT_India
    DoT India (@DoT_India) reported

    @whydiya2 Reply from TSP- complaint resolved kindly refer the customer tweet which mentioned that "As on 5:35pm today 20Jan22 the dolphin postpaid view-bill option on the mtnl website is working. Obviously someone somewhere has finally fixed the problem. Thank you."