MTNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Kr. GAURAV (@gaurav_sinhabob) reported 2 minutes ago from Kolkata, West Bengal

  Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

• 
  Kalyan Kr Banerjee (@kkbanerjee894) reported 26 minutes ago from Hāora, West Bengal

  Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Utsav Morkhiya (@utsavhm) reported 41 seconds ago

  @piyush_trades Bsnl, mtnl has been vleeded by pvt cos only. Tk example of docomo in japan ,its a govt co & running healthy bcoz they r gvng genuine service to its ppl & ppl are using &supporting it.

• 
  Investor Feed (@_Investor_Feed_) reported 1 minute ago

  📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)

• 
  Sujeet Sharma (@SujeetSharma) reported 5 minutes ago from Delhi, Delhi

  @NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.

• 
  amishmm (@amishmm) reported 6 minutes ago

  @BSNLCorporate I ported from MTNL Mumbai to BSNL 4G on 6th April. It shows network signal but no VOLTE. Complained many times but not resolved. Internet and SMS sometimes works but no incoming and outgoing calls. Please resolve.

• 
  Dont Be Afraid (@RebelVista31) reported 17 minutes ago

  𝐌𝐓𝐍𝐋 𝐂𝐥𝐞𝐫𝐤 𝐀𝐫𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐌𝐮𝐥𝐭𝐢-𝐂𝐫𝐨𝐫𝐞 𝐂𝐚𝐛𝐥𝐞 𝐓𝐡𝐞𝐟𝐭 𝐑𝐚𝐜𝐤𝐞𝐭 | Mumbai Crime Branch has arrested an MTNL employee in connection with a multi-crore underground cable theft racket, marking a major breakthrough in the investigation. Police suspect an insider network helped the gang target inactive MTNL cables across Mumbai.

• 
  Rajat Garg (@tajar_grag) reported 18 minutes ago

  @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

• 
  SANDEEP RANA Adv. ( मोदी का परिवार ) (@SandeepRana_BJP) reported 23 minutes ago

  Respected Officer, Namastay 🙏🏻 I am Advocate, My Mobile No. 9968005815 service is closed by MTNL, my SIM is not working, i search Service Store office near me East Delhi but not found pl help me @GoI_MeitY @AshwiniVaishnaw

• 
  Rohan Shenoy (@rohan_shenoy) reported 23 minutes ago

  @Portfolio_Bull We are having same problem with Dolphin MTNL... Down for 3months ... nobody cares @MTNLOfficial

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 23 minutes ago

  @PMOIndia mtnl is not providing one yr prepaid recharge to its customers, why trai doesn't take action? Is not it deficiency in service?

• 
  Anil Rana,CFA (@AnilCfa) reported 26 minutes ago

  @_soniashenoy Cheap price is never actually cheap when Business itself is getting disturbed Rcom, MTNL are few examples