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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • jerremee
    Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported

    @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RambirS37056866 Dear Customer, Greetings of the day! This is to inform you that your Complaint H0433186850364 has been addressed by the department confirms that MTNL team has examined the issue and found that all existing nearby sites are working satisfactorily. Further improvement of (1/2)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We regret the inconvenience caused. BSNL MTNL is continuously working on BTS upgrades and network expansion to improve coverage and address network issues across Mumbai. We appreciate your patience and support. Regards, BSNL Care (Rashmi)

  • tajar_grag
    Rajat Garg (@tajar_grag) reported

    @bsnl_care Three dockets raised Docket 1 : D181137960183 Docket 2 : D2110139687430 Docket 3 : D2510141184892 with nodal remark "the issue is related to the MTNL area. Still no resolution has been provided yet. When I will be able to use the services, it is showing Emergency Calls Only.

  • nmnsgr
    NMN SGR (@nmnsgr) reported

    @piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country

  • DasguptaPronab
    A.K.GUPTA (@DasguptaPronab) reported

    @BSNLCorporate @CMDBSNL FREE SIM ? Very very unprofessional =BSNL I am 25 years old customer of MTNL/BSNL from DELHI; MTNL has transferred shifted to BSNL. But customer service has become very very bad after BSNL taken over. Unable to lodge complaint to 18004444, NO RECORD AVAILABLE WITH BSNL.

  • h_pongilath
    Hari Krishnan Pongilath (@h_pongilath) reported

    Letter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements

  • VikramModak5
    Vickram (@VikramModak5) reported

    @Adani_Elec_Mum Opposite to MTNL OFFICE TO MILAN SWEETS SQUARE street lights are not working @Adani_Elec_Mum @mybmc

  • Karthik22762522
    K (@Karthik22762522) reported

    @Indian_Analyzer It's very poor in Delhi and mumbai MTNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @msahluwalia Dear Sir, We understand your concern regarding the limited recharge options currently available to former MTNL customers in Delhi NCR despite various BSNL plans being promoted through messages, calls, and the BSNL app. We regret the inconvenience caused. Your feedback regarding the availability of additional prepaid plans and benefits for migrated MTNL subscribers has been noted and shared with the concerned team for review and consideration. We appreciate your valuable feedback and continued support. Regards, BSNL Care (Gopal)