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MTNL

MTNL outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: total blackout and phone.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 29: Problems at MTNL

MTNL is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SGowharNazir
    Gowhar Nazir (@SGowharNazir) reported

    @BSNLCorporate @MTNLOfficial I am MTNL Delhi Dolphin postpaid mobile number user. I received a 4G sim card of BSNL recently after SIM replacement. Can you clarify if 4G network services are operational in Delhi via BSNL network or MTNL?

  • saurint
    Saurin Tana (@saurint) reported

    @BSNLCorporate That is also not working, I will never recommend anyone to buy BSNL service. As network is very bad. Technically support is also very bad. BSNL say call MTNL and MTNL says call BSNL.

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.

  • CampakCampu
    Vijay Kumar (@CampakCampu) reported

    @mid_day Both BSNL & MTNL are now stopping copper lines & their linemen telling, rather forcing people to buy their sub standard fiber internet connections. Local cable network fiber internet is much more efficient in MMRDA area than these 2 companies & cheaper too.

  • RBALAJI21385575
    BALAJI THE MASS 2027 (@RBALAJI21385575) reported

    @moneygurusumit In future airtel, Jio and bsnl only available in the state of Tamil Nadu. Other states also airtel, Jio what ever government approves network available like maharashtra MTNL

  • yasheshudani
    YASHESH UDANI (@yasheshudani) reported

    @reliancejio Jio connection air Fiber and Internet in Ghatkopar is worst then MTNL Hopeless staff , no communication, Advance payment made but no connection on promise time and no service , no call back. No one should take new connection in such pathetic service by local team.

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.

  • DhananjayMDesh1
    Dhananjay M. Deshmukh (@DhananjayMDesh1) reported

    @MTNLMbiOfficial Mtnl Mumbai One landline fault complaint docket is now "open" for almost 3 years.. Not working, no response.. 3 years.. @JM_Scindia @MTNLOfficial

  • nation1stsujata
    Sujata Kumari Sahu (@nation1stsujata) reported

    Case filed against cdr ravi kiran kabdaula by my then lawyer adv suresh sisodia in 2018 before Ps Tilak Marg @DCPNewDelhi for the same mtnl number. I filed FIR after knowing the no is issued misusing my documents impersonating me . **** Off @mtnl_delhi @SpokespersonMoD

  • Bagriml
    #Bagri (@Bagriml) reported

    Shame @airtelindia No body came to solve the issue now got SMS saying 19th your representative will call me .. You all are working like earlier MTNL