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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • GopaljiGroup
    gopalji group (@GopaljiGroup) reported

    @MTNLOfficial @MTNLDEL Dear Mtnl & Dolphin team last 4Days network issue in my mobile kindly support and provide solution due to Customer service not pick any call...

  • mkannan1968
    kannan (@mkannan1968) reported

    @mybmcInfra @mybmc the road condition at mtnl junction left turn towards bkc is very bad. Request you to look into the same do that vehicle can smoothly turn left and move towards bkc.

  • AaltooJalaltoo
    Robin Rohit (@AaltooJalaltoo) reported

    Loved my MTNL sim, but post Covid they have practically given Jio and Airtel a clear monopoly. No towers, no signal. I have to go to the Ghatkopar MTNL office just to get an otp. Had to switch to Jio unfortunately. And have an SIP of 350-500 every month now in Jio.

  • ammdispose
    Amm (@ammdispose) reported

    @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

  • siddharth_5570
    Siddharth Sen (@siddharth_5570) reported

    @mr_mayank The Indian corporates work as cartel you take any field duly supported by the vested and corrupt governance. In this case they mange’s to choke BSNL and MTNL to monopolising and fix arbitrary tariffs between airtel/ jio and Vodafone. Do u hv choice?

  • chaudhary_raju
    Raju Chaudhary (@chaudhary_raju) reported

    After 20 years with private operators, I ported my numbers to BSNL in Nov 2025 in MTNL Delhi Circle expecting better 4G services. Unfortunately, the experience has been extremely difficult with multiple network and service issues for the last 3 months.

  • ammdispose
    Amm (@ammdispose) reported

    @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

  • nileshkbhatia
    Nilesh Bhatia (@nileshkbhatia) reported

    @jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.

  • mehtamit1105
    Amit Jain (@mehtamit1105) reported

    @MTPHereToHelp MTNL signal to Kurla station we need extra officers to handle as illegal auto mafias have occupied the roads from all over . If it doesn’t stop there will be a big problem again in Kurla . @ritu_tawde @CPMumbaiPolice

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.