MTNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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MTNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West BengalDo not worry we now must get 4G service to BSNL MTNL.
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Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West BengalKuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Bholanath Acharya (@bnacharya1) reported@raghav_chadha! You're bringing to LS floor many relevant issues e.g. on IT, 28 days validity in telecom etc 👏 A relevant issue - BSNL prepaid sim doesn't work in Mumbai, Delhi where MTNL provide the service. Brought to notice of all concerned as attached. No solution yet
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BSNLCare (@bsnl_care) reported@ShivnathYa54665 Dear Customer, This is to inform you that your complaint number G2233181445103 has been addressed by the concerned team. We have received revert from the concerned department that only few handsets are working for VoLTE service on BSNL Delhi.check handset list on MTNL website. If you need any further assistance please feel free to contact us. Regards, BSNL Care (Lokendra)
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Yogesh Mehta (@shangrap) reported@AreaMtnl I am one of few customers of Mtnl who is being paying his bill religiously despite my phone is not working since last four months . You are requested to book my complaint 2592 0057. Can anyone of you Book MTL complaint on 1500 or any given number.
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BSNLCare (@bsnl_care) reported@MarwSubhash Dear Customer, This is to inform you that your complaint number F1533164597044 has been addressed by the concerned team. We have received revert from the concerned department that currently, BSNL 4G services are compatible with a limited range of handset models. Customers are advised to verify their device compatibility before use. The updated handset compatibility list can be checked on the official MTNL/BSNL website for reference. If the device is not compatible, users may need to update their handset to access BSNL 4G services effectively. if you have any further issue feel free to reach out us. Regards, BSNL Care (Kusum)
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Navadha Enterprises (@Navadhadental) reported@MTNLMbiOfficial We are surrendering the MTNL lines as on account of poor service.
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Kushagra Sharma (@Kushagra_Shar) reportedI want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi
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BSNLCare (@bsnl_care) reported@siv07621575 Dear Customer, We have received remarks from concern department "The MTNL team has investigated the issue, and all nearby existing sites are working satisfactorily. If you are still facing this issue, please feel free to contact us." Regards, BSNL Care (Neha)
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Subrata (@KalbCal) reported@BsnlMumbai after taking over mumbai mtnl, service goes more worst
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BSNLCare (@bsnl_care) reported@amishmm Dear Customer, Greetings of the day! We have received remarks from the concerned department: 'Please set the APN as bsnlnet and check handset compatibility with the MTNL SIM.' Regards, BSNL Care (Pravesh)
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PaidFreeDroid (@PaidFreeDroid) reported@Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.