MTNL

MTNL Outage Report in Kolkata, West Bengal

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Kolkata, West Bengal 01/21/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (18%)

    Phone (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894 Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @Rahul54267407 @DoT_India Dear Customer, The serving sites (Wbts_4297 is 264m away and Wbts 1279 is 764m away) in Nangloi area are down and due to that you r facing the network coverage problem. MTNL team is trying to resolve this at the earliest.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @NeelamR65630936 @DoT_India Dear customer, The refund cheque is prepared, Kindly collect the cheque from DGM (Fin) West office,Cash Section, 6th floor, Admin Block, MTNL Rajouri garden, ND-110027, Ph. no.s- 011-25453440, 25421111, 9013130786, 9868131310

  • bcpandey29 Bikash Ch. Pandey (@bcpandey29) reported

    MTNL a bloody rogue company. I am fed up with my no 011-29916751having broadband. Every Month compelled to make 3-4 complaint and takes 3-4days for repair. Behaviour of lineman Munna Kumar is also very bad. Planning to return. Suggest everyone not to go for mtnl. Disgusting

  • PART85848823 PART (@PART85848823) reported

    My dead telephone and broadband connection have not been rectified by @MTNLOfficial despite repeated requests to all concerned. How can I lodge complaint against MTNL, Delhi to Consumers' Forum?

  • Lonelydevil9 Bhavin Gada (@Lonelydevil9) reported

    @MTNLOfficial 28891329/ 28807727 number are not working still I get the bill without the number being operational for months ,either send someone to look on the issue or else close the MTNL as you guys don't want to work, I have complained so many times.

  • bcpandey29 Bikash Ch. Pandey (@bcpandey29) reported

    @MTNLOfficial MTNL a bloody rogue company. I am fed up with my no 011-29916751having broadband. Every Month compelled to make 3-4 complaint and takes 3-4days for repair. Behaviour of lineman Munna Kumar is also very bad. Planning to return. Suggest not to go for mtnl. Disgusting

  • yogeshsherman yogesh sherman (@yogeshsherman) reported

    @MTNLOfficial why after passing of 8 months my MTNL telephone is still dead even though I am paying regular bills ,no compensation issued to me till date .No wonder MTNL is in such bad situation ,shameless MTNL officers

  • PART85848823 PART (@PART85848823) reported

    How can I lodge complaint against MTNL ,Delhi authorities, when MTNL is not correcting the faults despite numerous requests? Can I approach Consumers' Forum against MTNL, Delhi? @MTNLOfficial

  • sandeepdatta Sandeep Datta (@sandeepdatta) reported

    Dear Sir @rsprasad @MTNLOfficial @CMD_MTNL kindly suggest what needs to be done if the phone is non-functional for over a month despite official complaint and MTNL apology. What if the bill is sent for the service which was never rendered. Is MTNL functioning with full force?

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @Tuliptouche We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address @MTNLMbiOfficial