MTNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Kalyan Kr Banerjee (@kkbanerjee894) reported 27 minutes ago from Hāora, West Bengal

  Do not worry we now must get 4G service to BSNL MTNL.

• 
  Kr. GAURAV (@gaurav_sinhabob) reported 41 minutes ago from Kolkata, West Bengal

  Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rajat Garg (@tajar_grag) reported 12 seconds ago

  @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

• 
  Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported 2 minutes ago

  @Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .

• 
  Alabhya Dhamija (@alabhyadhamija) reported 6 minutes ago

  Most irritating about the Supreme Court despite whatever technological advancements might have been made is that the phone lines are still running on MTNL! They never work!!

• 
  BSNLCare (@bsnl_care) reported 9 minutes ago

  @MarwSubhash Dear Customer, This is to inform you that your complaint number F1533164597044 has been addressed by the concerned team. We have received revert from the concerned department that currently, BSNL 4G services are compatible with a limited range of handset models. Customers are advised to verify their device compatibility before use. The updated handset compatibility list can be checked on the official MTNL/BSNL website for reference. If the device is not compatible, users may need to update their handset to access BSNL 4G services effectively. if you have any further issue feel free to reach out us. Regards, BSNL Care (Kusum)

• 
  Investor Feed (@_Investor_Feed_) reported 10 minutes ago

  📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)

• 
  Arjun Singh (@ArjunSi15936288) reported 10 minutes ago

  @BSNLCorporate Aap ye na bole 😭 BSNL MTNL is selling SIMs with no mobile network in C9, C6 C5, C-8, C4 Vasant Kunj New Delhi

• 
  Sujata Kumari Sahu (@nation1stsujata) reported 11 minutes ago

  Case filed against cdr ravi kiran kabdaula by my then lawyer adv suresh sisodia in 2018 before Ps Tilak Marg @DCPNewDelhi for the same mtnl number. I filed FIR after knowing the no is issued misusing my documents impersonating me . **** Off @mtnl_delhi @SpokespersonMoD

• 
  PaidFreeDroid (@PaidFreeDroid) reported 11 minutes ago

  @Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.

• 
  Jagdeep DESAI (@JagdeepDESAI9) reported 19 minutes ago

  @Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate

• 
  BSNLCare (@bsnl_care) reported 20 minutes ago

  @hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)