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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • BuieBedi12
    BuieBedi🇺🇸|🇮🇳|🇦🇹|🇪🇺 (@BuieBedi12) reported

    True. So True. I remember when my father died in 88, I was barely a teen. We had two LAN lines. I was trying to get one transferred from Delhi home. I was young and naive. MTNL guy was corrupted and I had no help from family. He took our one line to transfer the other one. India has come a long way looking at those days.

  • ritu_911
    Ritu (@ritu_911) reported

    @MTNLMbiOfficial Business landline is not working since Aug2025. Despite that we paid bills for Aug & sep2025. You are constantly generating bills for dead line. No complaints are taken at center.Cannot file online complaint as bills unpaid.Fedup with Mtnl

  • SGowharNazir
    Gowhar Nazir (@SGowharNazir) reported

    @BSNLCorporate @MTNLOfficial I am MTNL Delhi Dolphin postpaid mobile number user. I received a 4G sim card of BSNL recently after SIM replacement. Can you clarify if 4G network services are operational in Delhi via BSNL network or MTNL?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vityazaman Dear Sir, Kindly visit the nearest MTNL office or contact customer care at 1800-180-1503 for more information and updates. Regards BSNL-Care(Dinesh)

  • SujeetSharma
    Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi

    @NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • ammdispose
    Amm (@ammdispose) reported

    @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

  • KalbCal
    Subrata (@KalbCal) reported

    @BsnlMumbai after taking over mumbai mtnl, service goes more worst

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jaihind16738671 Dear Customer, Greetings of the day! For further assistance, please contact the MTNL helpline. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Kusum)

  • EdelbertFernan1
    Ed (@EdelbertFernan1) reported

    @MTNLOfficial @jagograhakjago Is this how service is provided? Landline not working properly numerous complaints raised unresolved. Want to disconnect emailed cgmonlinembi & they say visit the csc? No online process or details on website on requirements why waste time? #MTNL