MTNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Kr. GAURAV (@gaurav_sinhabob) reported 16 minutes ago from Kolkata, West Bengal

  Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

• 
  Kalyan Kr Banerjee (@kkbanerjee894) reported 24 minutes ago from Hāora, West Bengal

  Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Henry Wilson D'souza (@henrywdsouza) reported 58 seconds ago

  @BSNLCorporate My MTNL landline is dead, BSNL says no feasibility. Horrible

• 
  Arakshita Mohapatra (@ArakshitaM) reported 3 minutes ago

  @BSNLCorporate @CMDBSNL @robertravi21 No Network around Delhi and Delhi NCR of MTNL and BSNL mobile operator 😭😭😡😡 . I think that's Government services very poor 😭😭 . anyway it should clear all issues then publics automatically will be connect . Otherwise public go to private operators

• 
  amishmm (@amishmm) reported 4 minutes ago

  @BSNL_MH Ported from MTNL Mumbai to BSNL 4G on 6th April. From yesterday, network connects to Vi 4G OR Dishnet 4G but not showing VOLTE symbol. No calls, no SMS. How to resolve?

• 
  Shishir Chaturvvedii (@ShishirAazad) reported 4 minutes ago

  @airtelindia My complaint number is 11032318198. No action since morning. When i contacted Khanpur, Delhi Airtel service store, they said our line man will come tomorrow. Such poor service. Kindly help. Even Mtnl's service was better than this.

• 
  Kayezad E Adajania (@kayezad) reported 7 minutes ago

  MTNL phone lines in our area (South Mumbai) have been down since April 1. Today is April 26th.

• 
  Prashanth Acharya 🇮🇳(ತುಳು ಕನ್ನಡಿಗ ಮೋದಿ ಪರಿವಾರ) (@PrashanthKalasa) reported 8 minutes ago

  This so called No.1 telecom company @airtelindia is going to find the same fate of TATA DOCOMO, VODAFONE, BSNL, MTNL, HUTCH, their every service is so called online, they simply register complaint, close & no action, at my place Airtel signal is almost dead! Shame on you buggërs

• 
  Bholanath Acharya (@bnacharya1) reported 15 minutes ago

  @raghav_chadha! You're bringing to LS floor many relevant issues e.g. on IT, 28 days validity in telecom etc 👏 A relevant issue - BSNL prepaid sim doesn't work in Mumbai, Delhi where MTNL provide the service. Brought to notice of all concerned as attached. No solution yet

• 
  Investor Feed (@_Investor_Feed_) reported 15 minutes ago

  📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)

• 
  Ajay Ajmera (@ajayajmera) reported 17 minutes ago

  @BSNLCorporate Facing so much issues on connectivity at Delhi airport T1, T3 and Railway station. Even not able to provide OTP to lounge. Every time connectivity issues over frequent interchanges MTNL and BSNL at Gurugram

• 
  ashok kumar sharma (@aman2256june) reported 17 minutes ago

  @JM_Scindia sir my ftth number 21403534 ftth number not working . I have tried to complain about MTNL websites and landline number 1130 but both are not working. Kindly direct to the concerned person to solve the problem.