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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ritu_911
    Ritu (@ritu_911) reported

    @MTNLMbiOfficial Business landline is not working since Aug2025. Despite that we paid bills for Aug & sep2025. You are constantly generating bills for dead line. No complaints are taken at center.Cannot file online complaint as bills unpaid.Fedup with Mtnl

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @JM_Scindia Sir, MTNL customer care does not work. Nor I am able to port my number to other service provider. I have Rs 1800 in my prepaid balance despite that I am recharging monthly. I get this message. ur account balance you only have Rs.0.05 valid until 21-06-2026.recharge.

  • Shivrajupadhya5
    Shivrajupadhyay (@Shivrajupadhya5) reported

    @MTNLCMD @JM_Scindia MTNL internet down for LAST 3 DAYS in MP Flat, Yamuna Apt, Dr BD Marg, Delhi! No response to complaints. If MPs face this, imagine public plight! Urgent fix needed!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjeev44878467 Dear Sir, For more information and updates, kindly contact customer care or visit the nearest MTNL office. Regards BSNL-Care(Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)

  • jaihind2047
    Sanatani General Caste (Modi Hates Us) (@jaihind2047) reported

    @AshwiniVaishnaw MTNL and BSNL stopped. No network 🛜

  • Karthik22762522
    K (@Karthik22762522) reported

    @Indian_Analyzer It's very poor in Delhi and mumbai MTNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @msahluwalia Dear Sir, We understand your concern regarding the limited recharge options currently available to former MTNL customers in Delhi NCR despite various BSNL plans being promoted through messages, calls, and the BSNL app. We regret the inconvenience caused. Your feedback regarding the availability of additional prepaid plans and benefits for migrated MTNL subscribers has been noted and shared with the concerned team for review and consideration. We appreciate your valuable feedback and continued support. Regards, BSNL Care (Gopal)

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.