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MTNL outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: phone, total blackout and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at MTNL

MTNL is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • haguregummies
    gummy #HOP1UM (@haguregummies) reported

    Hutch and Idea both merged with Vodafone (operating as Vi in India) Aircel went bankrupt Docomo and Telenor were merged with Airtel MTNL now mainly provides landline support as a subsidiary of BSNL

  • Navadhadental
    Navadha Enterprises (@Navadhadental) reported

    @MTNLMbiOfficial We are surrendering the MTNL lines as on account of poor service.

  • hn_uniyal
    HN Uniyal (@hn_uniyal) reported

    @BSNLCorporate @JM_Scindia Sir, please direct BSNL board to review the signal issue in Mumbai. I have to visit MTNL office to get the connectivity but it fails there also.

  • bbhariyani22
    Bharat Hariyani (@bbhariyani22) reported

    Visited MTNL Kandivali W & BSNL Borivali W for SIM required during Agatti visit. Shockingly informed that BSNL SIM may not work on OnePlus phone and no option except to buy pvt SIM. Why should citizens face compatibility issues using Govt services? @JM_Scindia @DoT_India

  • NHKURANE
    KURANE (@NHKURANE) reported

    @mybmc @mybmcwardKW Sv road mtnl signal. Jogeshwari West photpaths encorched. Pl remove it and do favour to citizens life

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @bsnl_care Latest update when I went to mtnl office they told me they don't have any idea about the online sim booking so i buyed a new sim from them worth rs157 but it's been more then 4 hours but sim isn't showing any network. Rebooted phone and reinstalled the sim multiple time no use.

  • gaurangacharya8
    gaurang acharya (@gaurangacharya8) reported

    @reliancejio worst network,goes of when you need it the most No explanation at all for zero service Monopoly l ike mtnl and service standards as compared to mtnl/bsnl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @BSNLCorporate @CMDBSNL @robertravi21 It is not available. Fake advertising. Your customer care service says to connect MTNL. Whereas it is not seen. Upon that I heard you have ******* with another company for network in mumbai, which is not working. Even VoWifi is not working.

  • ritu_911
    Ritu (@ritu_911) reported

    @MTNLMbiOfficial Business landline is not working since Aug2025. Despite that we paid bills for Aug & sep2025. You are constantly generating bills for dead line. No complaints are taken at center.Cannot file online complaint as bills unpaid.Fedup with Mtnl