MTNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Kalyan Kr Banerjee (@kkbanerjee894) reported 44 seconds ago from Hāora, West Bengal

  Do not worry we now must get 4G service to BSNL MTNL.

• 
  Kr. GAURAV (@gaurav_sinhabob) reported 23 minutes ago from Kolkata, West Bengal

  Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PANKAJ JHA (@PANKAJJHA35093) reported 7 minutes ago

  Searching for network position in full Mumbai city BSNL MTNL mobile network coverage not available @BSNL_BIHAR

• 
  BSNLCare (@bsnl_care) reported 11 minutes ago

  @msahluwalia Dear Sir, We understand your concern regarding the limited recharge options currently available to former MTNL customers in Delhi NCR despite various BSNL plans being promoted through messages, calls, and the BSNL app. We regret the inconvenience caused. Your feedback regarding the availability of additional prepaid plans and benefits for migrated MTNL subscribers has been noted and shared with the concerned team for review and consideration. We appreciate your valuable feedback and continued support. Regards, BSNL Care (Gopal)

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 11 minutes ago

  @PMOIndia mtnl is not providing one yr prepaid recharge to its customers, why trai doesn't take action? Is not it deficiency in service?

• 
  Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported 12 minutes ago

  @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

• 
  Cockroach (@genz_cockroach) reported 14 minutes ago

  @wegro_app Even with the Govt guarantee, this 'Rating Watch Negative' is a big red flag for MTNL. Their unsupported rating is already at 'CRISIL D' because of liquidity issues. If they keep missing the T-3 funding dates for the escrow, even the guaranteed bonds might face heat.

• 
  Rajat Nigam (@RAJNIG1108) reported 15 minutes ago

  @MTNLMbiOfficial My landline 022 27563460 was surrendered in Feb 2023 after being inactive for almost 4 years before that. Now suddenly I hv recvd the bill asking for payment. Someone in MtNL please help

• 
  PaidFreeDroid (@PaidFreeDroid) reported 15 minutes ago

  TRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. 📶 #TRAIReport #JioIndia

• 
  Gaurav (@TechAna234) reported 19 minutes ago

  MTNL — ₹17,571 Cr NCD Rating Still On Watch India Ratings has maintained MTNL’s ₹17,571 Cr NCDs at IND AAA(CE), but the Rating Watch with Negative Implications continues. The key concern: delays in funding the designated account meant for bond servicing. The rating is supported by an unconditional GoI guarantee and the structured payment mechanism. MTNL had just ₹115 Cr of cash as of March 31, 2026, which is being used for interest payments until asset monetisation proceeds are exhausted. India Ratings expects continued GoI support, but any non-adherence to the payment mechanism could increase the risk of delays in servicing the bonds.

• 
  भारत। (@bhrata101) reported 20 minutes ago

  @DoT_India your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve

• 
  BSNLCare (@bsnl_care) reported 22 minutes ago

  @ajinkyagavhan10 Hi, The issue mentioned by you is related to MTNL services. Kindly contact MTNL customer care for further assistance regarding this matter. If you are facing any issue related to BSNL mobile services, please share the details with us, and we will be happy to assist you. Regards, BSNL Care (Avantika)