MTNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Kalyan Kr Banerjee (@kkbanerjee894) reported 42 minutes ago from Hāora, West Bengal

  Do not worry we now must get 4G service to BSNL MTNL.

• 
  Kr. GAURAV (@gaurav_sinhabob) reported 56 minutes ago from Kolkata, West Bengal

  Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaurav (@TechAna234) reported 1 minute ago

  MTNL — ₹17,571 Cr NCD Rating Still On Watch India Ratings has maintained MTNL’s ₹17,571 Cr NCDs at IND AAA(CE), but the Rating Watch with Negative Implications continues. The key concern: delays in funding the designated account meant for bond servicing. The rating is supported by an unconditional GoI guarantee and the structured payment mechanism. MTNL had just ₹115 Cr of cash as of March 31, 2026, which is being used for interest payments until asset monetisation proceeds are exhausted. India Ratings expects continued GoI support, but any non-adherence to the payment mechanism could increase the risk of delays in servicing the bonds.

• 
  Aatul Patankar_Official©️®️ (@imatulpatankar) reported 2 minutes ago

  @bsnl_care @BSNLCorporate @bsnl_care why andheri east local 400093 does not have BSNL network when MTNL is so close. Can u check as per pincode and confirm.

• 
  BSNLCare (@bsnl_care) reported 5 minutes ago

  @hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 7 minutes ago

  @TRAI mtnl is not providing one yr prepaid recharge, Is not it deficiency in service? Please look in to the matter

• 
  disputedhandle3 (@disputedhandle3) reported 8 minutes ago

  @Ramanand06X @BSNLCorporate They should buy mtnl and upgrade or fix it.

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 9 minutes ago

  @DoT_India why mtnl is not providing one yr prepaid recharge, Is not it deficiency in service? Please look in to the matter

• 
  Raju (@flyraz) reported 20 minutes ago

  @pbhushan1 Not many choices sir,all service providers behave same. It seems at last we will have to rely on MTNL and BSNL

• 
  YogyKS (@yogyKS) reported 20 minutes ago

  @my_musings_ind I don't know which world you live in but this service improvement PSP, PSKs was initiated and implemented from UPA I to UPA II. While Tatkaal scheme was launched under NDA I, Yr 2000, Vajpayee govt. Even MTNL landline activation was quite fast back then. You are talking about 80s

• 
  Md Naukhez Anwar (@naukhezamu) reported 23 minutes ago

  @TRAI You are saying that you will correct all my problems. You have not solve the issue of mtnl and bsnl how can you solve the problem of the other company

• 
  BSNLCare (@bsnl_care) reported 23 minutes ago

  @KnKsnKarn Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our MTNL customer care helpline, or visit your nearest MTNL office for personalized support. We are here to help! Regards,  BSNL Care (Neha)