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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @JM_Scindia Sir, MTNL customer care does not work. Nor I am able to port my number to other service provider. I have Rs 1800 in my prepaid balance despite that I am recharging monthly. I get this message. ur account balance you only have Rs.0.05 valid until 21-06-2026.recharge.

  • tajar_grag
    Rajat Garg (@tajar_grag) reported

    @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

  • marketalertsz
    Market Alerts By Tijori (@marketalertsz) reported

    Company: MTNL Update Type: Important Company Update | Sentiment: Negative 🔴 Summary: MTNL reported a total default of ₹9,187.73 crore in principal and interest payments to seven banks, including UBI and SBI, as of February 28, 2026. This represents a critical failure to service debt, amounting to approximately 25% of its total ₹36,216 crore financial indebtedness.

  • AnilCfa
    Anil Rana,CFA (@AnilCfa) reported

    When should you ignore a cheap stock? When a new innovation disrupts the industry. Cheap price can’t save a broken business model. MTNL,RCOM,TV TODAY,MOSER BEAR

  • SujeetSharma
    Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi

    @NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.

  • iamzigzagzia
    M (@iamzigzagzia) reported

    The condition of state departments is deplorable, most MTNL numbers operated by state govts are not in service anymore, the websites are not updated with the correct numbers either, there’s no way to reach them. One example is the labour dept of haryana, phone number 0124-2301138

  • sid_sidhen
    SIDHeN SRIVASTAVA (@sid_sidhen) reported

    @Ananth_IRAS Went to Telegraph Office in Mumbai some time back. One of the floors is handling MTNL pensioners' issue. Early 80s I used to send Telegrams from here to my parents. Climbing up those circular stairs made me emotional.Lots of history embedded in those spiralling stairs ! Preserve.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @miprathu Dear Customer, BSNL SIM cards and porting services are available at MTNL offices and authorized retail outlets in Mumbai and Thane. You can visit the nearest MTNL office with a valid ID proof and UPC code (for porting) to get a new SIM or complete the port-in process. Our team will assist you with SIM activation and further support at the office. Regards, BSNL Care(Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MarwSubhash Dear Customer, This is to inform you that your complaint number F1533164597044 has been addressed by the concerned team. We have received revert from the concerned department that currently, BSNL 4G services are compatible with a limited range of handset models. Customers are advised to verify their device compatibility before use. The updated handset compatibility list can be checked on the official MTNL/BSNL website for reference. If the device is not compatible, users may need to update their handset to access BSNL 4G services effectively. if you have any further issue feel free to reach out us. Regards, BSNL Care (Kusum)

  • jsaraswat67
    Jitendra Saaraswat (@jsaraswat67) reported

    Best Voice Quality: Jio (MOS 4.51) & Vi (MOS 4.47) delivered "Excellent" voice clarity, followed by Airtel (MOS 3.9). MTNL recorded very poor, with only 21% call setup success & a staggering 45% call drop. MTNL users experienced "Ltd Service" highlighting severe coverage gaps 2/2