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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Jai22867
    JaiShriRam (@Jai22867) reported

    @DoT_India @MTNLOfficial Again New delhi Dwarka, Dolphin services are down. I can't receive OTP to pay my adv tax. @JM_Scindia plz help as mtnl off. has the same excuse, that they have no money for mobile tower maintenance.

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • SureshN79413855
    Suresh Nair (@SureshN79413855) reported

    @MTNLMbiOfficial @JM_Scindia MTNL signals are Pathetic in Mumbai. Went to Vashi MTNL office for porting to BSNL-4G. The poor employees are struggling to send and receive SMS even for recharge and porting. Telecom dept and TRAI are in the payrolls of govt or private telecoms?

  • kokunu
    Kunuko (@kokunu) reported

    @BSNLCorporate it is a nightmare to try to register a complaint. My line was first with @mtnl and I thought they were bad. 🙄

  • srdstecobbcr
    srdstecobbcr (@srdstecobbcr) reported

    @drmmumbaicr @RailwaySeva @vjcool84 Dear Passenger, grievance has been noted. There is issue from MTNL side.Our Sectional team is already taking followup to solve the issue.Inconvenience caused is deeply regret.

  • SanjivC85786714
    Sanjiv Chaudhary (@SanjivC85786714) reported

    @BSNLCorporate unable to get sms code to Port my MTNL number to BSNL? What should be done ?Please help

  • saurint
    Saurin Tana (@saurint) reported

    @bsnl_care Yet the problem is solved. I dont think so BSNL/MTNL is capable to handle network issue, if you would then you it cant take so much time.

  • Ranjeet77474348
    R. K. (@Ranjeet77474348) reported

    @MTNLMbiOfficial MTNL phone not working it's difficult to lounge complaint

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • jcrajan00
    Chenthil (@jcrajan00) reported

    @zerodhamarkets Maharatna label amplifies DNA, doesn't change it. NTPC was profitable before autonomy. MTNL had Navratna since '97 and still cratered. I think the harder question: does CIL's 82% market share represent earned dominance or just a legal monopoly that never had to compete?