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MTNL

MTNL outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: total blackout, phone and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at MTNL

MTNL is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • saurint
    Saurin Tana (@saurint) reported

    @BSNLEmployees Network in Mumbai is very bad, VOWIFI is also not working. Earlier atleast mtnl network was working 3G over here network is not there at all also indoor homes and offices also no network. JIO has 100% much better network private company network are best.

  • Nr2Nitsm
    Rane Nitesh (@Nr2Nitsm) reported

    Unable to understand purchase mtnl sim in Mumbai but it is not working in Mumbai but outside it works fine please look into the matter

  • prateeqkumar
    prateeq (@prateeqkumar) reported

    I have been told this is because your previous MTNL tower is not available to you now, while I understand this, we cannot be left with no service at out houses. @TRAI

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.

  • kid_wid_a_beard
    Amesh Chikhlikar (@kid_wid_a_beard) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I was in Thane, Maharashtra and there was no network at all from BSNL and MTNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjeev44878467 Dear Sir, For more information and updates, kindly contact customer care or visit the nearest MTNL office. Regards BSNL-Care(Pravesh)

  • gutsy8370
    GA (@gutsy8370) reported

    @talk2anuradha Resonate your feelings @Airtel_Presence is pathetic so is @JioCare. Network issues, expensive plans. It's a task to go thru IVR to reach real Human being in Customer Care just to find untrained staff. It's duopoly as voda is non existent and MTNL and Bsnl have been sacrificed.

  • KalbCal
    Subrata (@KalbCal) reported

    @BsnlMumbai after taking over mumbai mtnl, service goes more worst

  • iamrakeshbansal
    Dr. Rakesh Bansal (@iamrakeshbansal) reported

    MTNL Can’t Pay Bond Interest on Time India’s state telecom company MTNL is in money trouble. It couldn’t put funds into a special escrow account for the next interest payment on its bonds due to not having enough cash. This is for the 6th half-yearly payment on 7.75% bonds, due March 24, 2026. The bonds have government backing, so if MTNL defaults, the govt might step in. #MTNL #FinanceNews

  • KnKsnKarn
    KM_ (@KnKsnKarn) reported

    @BJP4India MTNL is not entertaining complaints or accepting payments at MTNL local offices as it had been uptil now. Everyone is forced into issues with MTNL. Whats the purpose