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MTNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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MTNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • gaurav_sinhabob
    Kr. GAURAV (@gaurav_sinhabob) reported from Kolkata, West Bengal

    Kuchh nahi hoga Banks ka....Aap to bahut support kar rahe the BSNL MTNL staffs ka....Ab kaho unhe hamara support karne k liye...They will never support our cause.

  • kkbanerjee894
    Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MediaMode351038
    Media Mode (@MediaMode351038) reported

    @MeritvsQuota @narendramodi Forget it y MTNL collapsed because there was many beautiful such people in the MTNL those who don't know what is antivirus service by MTNL

  • Sandesh1176
    Sandesh Chavan (@Sandesh1176) reported

    @JM_Scindia It's more required to transform the major lazy attitude of past BSNL And MTNL Employees though they are in service Industry which purely rely on Customer's the approach comes as the same as Past rigid system of NO Proper Cooperation And MAKING SO Run Door to Door

  • mkannan1968
    kannan (@mkannan1968) reported

    @mybmcInfra @mybmc the road condition at mtnl junction left turn towards bkc is very bad. Request you to look into the same do that vehicle can smoothly turn left and move towards bkc.

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.

  • Rajspeaking
    Rαjdeep (@Rajspeaking) reported

    A friend sent me a gift and gave my MTNL number, which doesn’t get network in my apartment. The delivery guy needed an OTP to hand it over, so I went with him on his bike while he completed another delivery, and I finally got network there and received the OTP lol.

  • OberoiHaki33136
    Hakikat oberoi (@OberoiHaki33136) reported

    @sandy7676 @BSNLCorporate @BSNL_JAIPUR Hopeless service by MTNL BSNL Mumbai Navi Mumbai my landline 022-27546466 is not working for the last 10 months Contacted Mr Patil GM East MTNL Navi Mumbai but net result is big ZERO

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • CampakCampu
    Vijay Kumar (@CampakCampu) reported

    @mid_day Both BSNL & MTNL are now stopping copper lines & their linemen telling, rather forcing people to buy their sub standard fiber internet connections. Local cable network fiber internet is much more efficient in MMRDA area than these 2 companies & cheaper too.

  • sanjay22239320
    sanjay (@sanjay22239320) reported

    @MTNLOfficial @BSNLCorporate @DoT_India MTNL Mumbai dolphin no network from last 4 days any update on that

  • mehtamit1105
    Amit Jain (@mehtamit1105) reported

    @MTPHereToHelp MTNL signal to Kurla station we need extra officers to handle as illegal auto mafias have occupied the roads from all over . If it doesn’t stop there will be a big problem again in Kurla . @ritu_tawde @CPMumbaiPolice