MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400013 and 400104.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 01/12/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (24%)

    Phone (24%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @TRAI my no 02223855854 number 8s not working since 7 days still my complain has not bene solved , bcause of this my business is suffering, horrible by mtnl. In online complain cont number been provided but no1 answering. Sham on mtnl

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since sat phone is dead still not started, kindly wake up and clear the isuue , in a city lke mumbai we are facing such issue u can assume how they would be haressing in remote amd subarban area. Wake up mtnl strat the phone

  • AdvSalimNakhwa Adv. Salim G. Nakhwa (@AdvSalimNakhwa) reported from Mumbai Suburban, State of Mahārāshtra

    The footpath on S.V. Road Goregaon W, Madina Manzil, opp DLH, near MTNL, is used for parking of bikes by staff & customers of hotel & bank. Inspite of requesting them to help, they dont care. Regular way for students & residents. Pls help @mybmc @MumbaiPolice @RoadsOfMumbai

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial mtnl mumbai my ogfice landline is dead since sat even after complaining still problem not solved. Horrible service.

  • PotholeWarriors @PotholeWarriors🇮🇳 #RoadSafety 🏍🛵🛣 (@PotholeWarriors) reported from Mumbai Suburban, State of Mahārāshtra

    Excuse me . Its ur road n Citizen r asked to request MTNL to fix this sunken chambers.. Y u hv allowed this on middle of roads.. close n level this permanently no such manholes needed on roads..

  • bluesea499 Nagasaaki (@bluesea499) reported from Mumbai Suburban, State of Mahārāshtra

    @mtnl my docket no is 888. Will you attend the complaint or be as lazy as gov dept. You don't have any responsibility. Since last 10 to 15days my LL is not working and have lodged the complaint but the department is sleeping. Need privatision of MTNL also.

  • Mukul_C mukul chhabria (@Mukul_C) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial since day before yesterday some websites are opening and some are not on MTNL broadband. If I use other ISP all websites work! Complaint number 6910. Tried broadband helpline but issue not resolved. Please rectify immediately.

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am sorry to say so, you guys are such a farce! MTNL is lot lot better than you!! It’s better you guys sell petroleum products. Customer service is not your forte. 10 days n not even an engineer visit!!! Unimaginable in today’s world!!

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @pooja_chic @MTNLOfficial Lets start trend imporve mtnl service or sell it but stop haressing customer.

  • chai2kul Chaitanya Kulkarni (@chai2kul) reported from Mumbai Suburban, State of Mahārāshtra

    @niravstoons There are taxes & cess for businessmen in India. India mein business karna paap hain. MTNL charges ₹250 per month to all businesses in Mumbai as service charge. There’s tax on Property, Sewage, Shutters, LED branding, Shops & Establishment, Health dept. 1/2

  • iamMFP Manoj palrecha (@iamMFP) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial mumbai 23007906 complaint no.9003 not resolved yet. Line transferred but internet not working. Half work done for work order no.187590 dated 09.01.2020. What a pathetic service by mtnl. Disgusting.

  • KhernagarALM Khernagar ALM (@KhernagarALM) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @Dot_India has any service of 5 days a week been implemented at Bandra East Mumbai. Every Friday evening MTNL landlines shutdown to start by Monday 10:00 am...@PMOIndia @TRAI @CMOMaharashtra @manojsinhabjp

  • thehimanshu99 Himanshu Nagpal (@thehimanshu99) reported from Mumbai Suburban, State of Mahārāshtra

    I am sick of complaining about the MTNL Broadband for frequent disconnections. When I complain, it gets started for sometime and then it again disconnects. To talk to customer executive consumes a lot of time in waiting!Happening since January @MTNLOfficial @MTNLMbiOfficial Help!

  • JIGNESH0852 JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since last 4 days my office land-line is not working. I'm complaining again n again but no respond from your side. Worst service by Mtnl. I feel that my complaint has fallen on deaf ears.

  • sm63 Sanjay Mehta (@sm63) reported from Mumbai Suburban, State of Mahārāshtra

    @manish_kamdar MTNL little better, but a little moody. Tends to go down once every few minutes!

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial the mentioned number no1 is picking up calls, i think all has become deaft like mtnl. Such horrible services. Why govt is not selling mtnl or remove such employee from job wasting taxpayers money

  • kartikrpandit1 Kartik Pandit (@kartikrpandit1) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial ...tejpal road at vile parle East ...near zee electronics & pop Dwarkadish haveli dug and mtnl lines damaged...full society tel down...pl attend urgently..

  • subratachat2000 SUBRATA CHATTERJEE (@subratachat2000) reported from Mumbai Suburban, State of Mahārāshtra

    @MoPNG_eSeva @mahanagargas A-301La Chapelle, Evershine Nagar, Malad West. Contact No.Mob. 9820025571, MTNL LL 28893602. Matter urgent. Please help

  • vikasranadive Vikas Ranadive (@vikasranadive) reported from Thāne, State of Mahārāshtra

    @OfficeOfRSP my mtnl mumbai broadband phone 25411673 though online payment is made on 18th Jan not working as I have been informed on 20th Jan that payment not received.

  • PotholeWarriors @PotholeWarriors🇮🇳 #RoadSafety 🏍🛵🛣 (@PotholeWarriors) reported from Mumbai Suburban, State of Mahārāshtra

    @MMRDAOfficial @Indraje02944233 @mybmcRoads @RoadsOfMumbai @mybmcWardL @mybmcWardHW @mybmcWardHE Thats wonderful.. #Mmrda this should b fixed this way only... Also if @mtnl don't adhere n follow complaint.. Tell them to shift all their chambers away from road.. its should never b on running road as it breaks often

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MAKapadia2 M A Kapadia (@MAKapadia2) reported

    @MTNLOfficial @shilium I am paying my bill promptly. MTNL Managing Director, GM and other officers should be ashamed to take home their salaries for not providing basic service of maintaining working of telephone connections. MTNL officers are shameless to give responsibility to some Clark to 2 of 4

  • 9999_mahesh Mahesh (@9999_mahesh) reported

    @MTNLOfficial my landline no. 28792145 is dead sine a month, I have visited Goregaon MTNL office several times and always got assurance that someone is visiting today but that never happened. Registered complaint online docker no. Is 5452. Please look at this at earliest.

  • Vishnu3366 Vishnu (@Vishnu3366) reported

    @MTNLOfficial @CMD_MTNL Withdraw the App My MTNL if it can't be managed. From 6 months it is showing complaint already exists, when I want to lodge the complaint. Do something or shut down MTNL so we move to others

  • himsjukebox Hims (@himsjukebox) reported

    @MTNLMbiOfficial @MTNLOfficial Why is there always a delay in your reply? It is more than 2 days but no resolution has been provided. #mtnl #customersupport

  • gsgadgil Gaurav Gadgil (@gsgadgil) reported

    @IndiaPostOffice Thanks for the prompt action and response. The staff at Post Office often complains about such regular failures. Kindly ensure that network is provided from reputed companies offering good services. MTNL broadband is highly unreliable over the last 2 years.

  • Vishnu3366 Vishnu (@Vishnu3366) reported

    @mtnldelhi @CMD_MTNL Withdraw the App My MTNL if it can't be managed. From 6 months it is showing complaint already exists, when I want to lodge the complaint. Do something or shut down MTNL so we move to others

  • shashibp111 Shashi Pathak (@shashibp111) reported

    @DoT_India Dear Sir, I had an MTNL telephone 25840037 ( Thane, Mumbai), which I surrendered on 4th June 2020 due to very poor service. I returned equipment and did all formalities. But even after passing 14 Months, I have not been refunded my deposits. Ref. memo 9910355917

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @being_sarang We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address @MTNLMbiOfficial,

  • sirajnoorani Journalist Siraj Noorani (@sirajnoorani) reported

    Department of Telecommunications has already granted permissions to Telecom Service Providers Bharti Airtel, Reliance Jio Infocomm, Vodafone Idea & MTNL for conducting #5G Technology trials with a validity period of 6 months: MoS for Communications Devusinh Chauhan in Rajya Sabha

  • JanakMehta4 MJ (@JanakMehta4) reported

    @DoT_India One more docket number 1477 How can u people be so shameless to bill without service? Who is motivating you to harrass MTNL customers? Bcoz of people like u mtnl loses clients