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MTNL Outage Report in Mumbai, Maharashtra

Why is my MTNL service not working?

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The latest reports from users having issues in Mumbai come from postal codes 400104 , 400013 and 400022 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 7 days ago
Mumbai Phone 13 days ago
Mumbai Phone 16 days ago
Mumbai Phone 22 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • DayaNaik20
    Daya Naik (@DayaNaik20) reported from Mumbai Suburban, Maharashtra

    @mybmcWardRC @mybmc @Bond007Keyur @mybmcWardRS @bmcmumbai @MNCDFbombay @CharkopWarriors @kar_mumbai Action on Shimpoli area Borivali west Reliance Mall to Mtnl appreciated. Still some dare continue on footpaths Opp veg treat hotel and Suvarna hospital lane. Are they special. Thow them out and ensure they do not return. Police be also involved.

  • ShivaCh85104854
    Shiva Chaurasiya (@ShivaCh85104854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial last six days our landline is not working & went to MTNL office as well & they said will send an engineer. Last six days we r facing issues. So worst experience.

  • JIGNESH0852
    JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My office landline is not working since yesterday. I have already complained, but still there is no response from Mtnl.

  • iamMFP
    Manoj palrecha (@iamMFP) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial now no frequent disconnection at all. Your engineer Mr. Srinath had resolved the problems in a very cleverly manner. Also he came up with a plan change idea which I was unaware of. Thanks Mtnl & Srinath for quick resolution. An asset to MTNL: Srinath

  • AlertCitizen5
    Alert Citizen (@AlertCitizen5) reported from Mumbai Suburban, Maharashtra

    @mihirkotecha @MMRDAOfficial @Dev_Fadnavis @VidyaThakurBJP pls follow up asap like this for #GMLR road poor condition with Paverblocks patches & missing street lights below #Goregaon MTNL Veer Savarkar flyover since year.

  • mihir_nam
    Mihir Mangaonkar (@mihir_nam) reported from Mumbai Suburban, Maharashtra

    @DoT_India @MTNLOfficial MTNL following up very slow

  • mehtamit1105
    Amit Mehta (@mehtamit1105) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial BKC branch have no person on the payment table . There are only 2 women’s working for entire ground floor office at 10.15AM . Is this the way MTNL works , what service will you provide to customers , I feel soon MTNL will be in DEBT .

  • pushpendraaS
    Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @TRAI my no 02223855854 number 8s not working since 7 days still my complain has not bene solved , bcause of this my business is suffering, horrible by mtnl. In online complain cont number been provided but no1 answering. Sham on mtnl

  • vikasranadive
    Vikas Ranadive (@vikasranadive) reported from Thāne, Maharashtra

    @OfficeOfRSP my mtnl mumbai broadband phone 25411673 though online payment is made on 18th Jan not working as I have been informed on 20th Jan that payment not received.

  • bbuthello9
    Bennett Buthello (@bbuthello9) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Our office MTNL Landlines have been out of service for almost a Year now. We have sent a number of Letters to the MTNL office, but there has been no response. Kindly look into the matter. Tel. Nos are 02225041115, 02225041694

  • subratachat2000
    SUBRATA CHATTERJEE (@subratachat2000) reported from Mumbai Suburban, Maharashtra

    @MoPNG_eSeva @mahanagargas A-301La Chapelle, Evershine Nagar, Malad West. Contact No.Mob. 9820025571, MTNL LL 28893602. Matter urgent. Please help

  • M_YASH1494
    YASH MEHTA (@M_YASH1494) reported from Mumbai Suburban, Maharashtra

    Request you to provide your employees better internet service providers so that they can provide better service to clients.. MTNL may not solve your problems however if the Private Players will you should seek thier assistance..

  • RahulVala90
    Rahul Vala (@RahulVala90) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MumbaiMTNL @CMD_MTNL @mtnldelhi Complaint given from last few months no reply yet 022-25122800, 022-25112153 Came to MTNL Ghatkopar branch No one on duty here till 11.45

  • ssultan31
    SULTAN (@ssultan31) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my telephone was not working from the past 15 days went to various mtnl offices but they say office is shutdown permanently go to other office and the other is not taking complaint kindly look into. 022-28511770

  • ANKITMI71601154
    ANKIT MISHRA (@ANKITMI71601154) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MumbaiMTNL @CMD_MTNL @rsprasad @DoT_India My MTNL Mumbai Mobile number 9757018784 i am getting Full signal strength from the company but the 3G speed is totally dull it's not even able to download what's app photo. Kindly check and let me know the problem

  • iamMFP
    Manoj palrecha (@iamMFP) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial mumbai 23007906 complaint no.9003 not resolved yet. Line transferred but internet not working. Half work done for work order no.187590 dated 09.01.2020. What a pathetic service by mtnl. Disgusting.

  • pushpendraaS
    Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial mtnl mumbai my ogfice landline is dead since sat even after complaining still problem not solved. Horrible service.

  • mihir_nam
    Mihir Mangaonkar (@mihir_nam) reported from Mumbai Suburban, Maharashtra

    Nearly after 3 days issue is still not resolved or anyone has attended from mtnl . Now even telephone is dead . @MTNLOfficial @DoT_India

  • viraltradejack
    viral shah (@viraltradejack) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the MTNL landline phones have stopped functioning due to some issues related to the cables, when we met the officer in charge at the VILE Parle East office, Mr.Karan who handles the complains,was very rude in his talks,told us not to depend on MTNL 1/2 contd..

  • anv4694
    Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra

    The phone keeps on switching from GSM signals To UMTS there is no proper signal both indoor & outdoor. Also internet is verry slow due to coverage, but main concern is calls this lead to verry poor quality calls from MTNL Dolphin in my area.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep97878194
    Sandeep (@Sandeep97878194) reported from Mumbai Suburban, Maharashtra

    Dear MTNL team and Mr. A.K.Garg Managing director of MTNL trying to be debt free organisation without satisfying their customer. They want to become debt free without any service. I have raised complaint multiple time the same has been closed without resolving issue.

  • iyersundarr1
    sundar (@iyersundarr1) reported from Thāne, Maharashtra

    @rsprasad Sir meed your intervention. A simple request internet slow and disconnecting is unattended for days and i get feom mtnl is we are working. If i call complaint 1500 they refer to officials

  • arvind730
    arvindsolanki (@arvind730) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Hi, My MTNL telephone (No. - 26572656 CA - 2060376323) last 20 days boradban not working. I have lodged online complaint thrice and even i have lodged complaint by calling there call centers - nothing happened. Even the officers are not responding.

  • ssm_sudhansu
    Sudhanshu Sekher Mah (@ssm_sudhansu) reported from New Delhi, Delhi

    @MTNLOfficial My telephone 011-29521310 has incoming problem more than 1 month. Have been running from pillar to post no help. Please save MTNL by giving better services to the existing customer before they run away

  • ankitjiwrajka
    Ankit Jiwrajka (@ankitjiwrajka) reported from Mumbai Suburban, Maharashtra

    @MumbaiMTNL need to register a complaint regarding my mtnl telephone number. Please assist me.

  • Sandeep97878194
    Sandeep (@Sandeep97878194) reported from Mumbai Suburban, Maharashtra

    I would suggest MTNL to provide service to their customer otherwise there is lot of option available in market. If MTNL is not capable then they have to move out from market.

  • krantis
    kranti salvi (@krantis) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my MTNL phone line has not been operational since June. Hence no service of the internet connection from this line. We have paid for whole year in advance for the unlimited uninterrupted internet connection..this is the third month of no interest service from you.

  • ayushgupta011
    Ayush Gupta (@ayushgupta011) reported from New Delhi, Delhi

    @mtnldelhi @MTNLOfficial @CMD_MTNL @mtnldelhi My no. is 22831737 & my telephone set is not working. After exchange of telephone set with another one, MTNL employee gave old telephone set which is also not working. My no. is 9871420687. Why they don’t give proper working new set.

  • PadmakarTillu
    Padmakar Tillu (@PadmakarTillu) reported from Thāne, Maharashtra

    @DoctorBirdy @nsitharaman @TheOfficialSBI All these govt organisations are most lazy, loss making with zero customer service. Today I received a call from MTNL for outstanding bill of Rs 4600 in 2005 -2006.i don't have landlines for last 4 years. they wake up now and expect to pay . Told them not going to pay.

  • krdave
    K.R.Dave🇮🇳 (@krdave) reported from Mumbai Suburban, Maharashtra

    We have surrender our MTNL lines as hoorible service