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MTNL outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 5, 5:45 PM GMT+5:30.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 and 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at MTNL

MTNL is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 5 days ago
Mumbai Suburban Phone 5 days ago
Mumbai Internet 15 days ago
Mumbai Phone 19 days ago
Mumbai Total Blackout 1 month ago
Mumbai Total Blackout 2 months ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • niravsanghvi15
    nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • jaihind8422
    teatime (@jaihind8422) reported from Mumbai Suburban, Maharashtra

    MTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.

  • khanimran83
    imran khan (@khanimran83) reported from Mumbai Suburban, Maharashtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue with our MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells us that We will have to take a new cable from junction at 14th road to our building. number is 26481259

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • probish
    prabhat (@probish) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • mindtemple3
    Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, Maharashtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • jerremee
    Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported

    @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

  • Subhashree50520
    Subhashree Sahoo (@Subhashree50520) reported

    @Truecaller Random Delhi folks are communicating on WhatsApp from unknown devices mtnl,bsnl etc. This has increased spam. Delivery boys or women network?

  • sid_sidhen
    SIDHeN SRIVASTAVA (@sid_sidhen) reported

    @Ananth_IRAS Went to Telegraph Office in Mumbai some time back. One of the floors is handling MTNL pensioners' issue. Early 80s I used to send Telegrams from here to my parents. Climbing up those circular stairs made me emotional.Lots of history embedded in those spiralling stairs ! Preserve.

  • SGowharNazir
    Gowhar Nazir (@SGowharNazir) reported

    @BSNLCorporate @MTNLOfficial I am MTNL Delhi Dolphin postpaid mobile number user. I received a 4G sim card of BSNL recently after SIM replacement. Can you clarify if 4G network services are operational in Delhi via BSNL network or MTNL?

  • Vidyut
    Vidyut (@Vidyut) reported

    Idea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @siv07621575 Dear Customer, We have received remarks from concern department "The MTNL team has investigated the issue, and all nearby existing sites are working satisfactorily. If you are still facing this issue, please feel free to contact us." Regards, BSNL Care (Neha)

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @bsnl_care Latest update when I went to mtnl office they told me they don't have any idea about the online sim booking so i buyed a new sim from them worth rs157 but it's been more then 4 hours but sim isn't showing any network. Rebooted phone and reinstalled the sim multiple time no use.

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    .@reliancejio #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • KettleAndTravel
    TRP @ Kettle & Travel👪🏝🏔✈️🏢 (@KettleAndTravel) reported

    @credofly Well, I beg to disagree. ICICI Bank and Credit Cards are good starting point but as a bank the strategy is very apparent that they want to go the volume route than value. They would offer Sapphiro branded as premium as LTF to everyone but there isn’t anything premium there. EPM which is premium is frequently facing operation issues with vouchers taking as long as 48 hours at times. Not that there is anything wrong with it but in my mind they are getting closer to being a MTNL to BSNL (BSNL here being SBI and the reference because MTNL used to be a lesser evil of the two when compared to BSNL)!