MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 11/26/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Internet (9%)

    Internet (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • jpelectonics MjM (@jpelectonics) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • TaranathBhatt TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • fallenangel0231 fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • sumankumar1409 Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • suryakantkhatr7 suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw

  • varunb91 Varun (@varunb91) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • BatliwallaH yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, State of Mahārāshtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • nitin786_p Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, State of Mahārāshtra

    Dear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main

  • empakshaypatil Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, State of Mahārāshtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • jpelectonics MjM (@jpelectonics) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial we have been facing issue with our MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells us that We will have to take a new cable from junction at 14th road to our building. number is 26481259

  • TaranathBhatt TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • k_james_john James John Koreth (@k_james_john) reported from Mumbai Suburban, State of Mahārāshtra

    Then we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again

  • AayushMatkar04 Aayush Matkar (@AayushMatkar04) reported from Thāne, State of Mahārāshtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • Shashindren Shashindren.P.G (@Shashindren) reported from Mumbai, State of Mahārāshtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • TaranathBhatt TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • chiragsonchatra Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • GranthBooks Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • CAChirag CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, State of Mahārāshtra

    Since last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India

  • sursmi surendra shetty (@sursmi) reported from Mumbai Suburban, State of Mahārāshtra

    In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n

  • gauravppandit Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @hbkprashant11 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address

  • GulabChandMish5 Gulab Chand Mishra (@GulabChandMish5) reported

    @DoT_India my landline no. 011-27811999 of mtnl Delhi, is not working since last week. Complaint has been already made. Kindly restore my landline in active mode.

  • Itzme_Dhanu i (@Itzme_Dhanu) reported

    @gumptionguye @dubeysaurabh05 Well sd, I made acc coz of mtnl landline complaint, stil they dint sort out,

  • sougat_gh Sougat Ghosh (@sougat_gh) reported

    @MTNLOfficial @PMOIndia @rsprasad sir, I have put in complaints regarding Wiremen, contractors who are taking bribe openly and being supported by Class 1 officials within MTNL. Complaint has been submitted to vigilance with no action at all.

  • babuset N V BALASUBRAMANIAN (@babuset) reported

    @MTNLOfficial my mumbai 25683562 landline number/broadband down for 5 days.complaint docket no.3517.worst service by any service provider.will MTNL waive the rental charges for the days service has been disconnected?.pl.rectify asap.

  • kamalgaur Kamal Gaur (@kamalgaur) reported

    @MTNLMbiOfficial This is to officially let you know that we will stop paying the MTNL bill now since the phone is not working since 6 months and all attempts to contact MTNL to get it fixed have led nowhere

  • VaibhavKadam23 Vaibhav (@VaibhavKadam23) reported

    @MTNLOfficial the landlines in Goregaon east Dindoshi are not working since last three days.We tried contacting MTNL on field employees and were informed 10m wire has been stolen thus it would take time to start the landlines. It's been 3 days now and our business is affected.

  • sarangthacker हर हर महादेव (@sarangthacker) reported

    @Arpita16967690 @Jairam_Ramesh Just pull out how much of taxpayers money these white elephants have consumed, how many are actually adding value, where did customer get more value airtel/jio/Vodafone or BSNL/MTNL

  • GulabChandMish5 Gulab Chand Mishra (@GulabChandMish5) reported

    @DoT_India @ndmaindia @Indiametdept My landline no. 01127811999 of mtnl Delhi, become dead since 11/05/2021. Complaint has been already made. Complaint no.180, dated 11th may 2021. No restoration yet made even now.

  • sandipguptafc63 Sandip Gupta (@sandipguptafc63) reported

    @MTNLOfficial Inspite of umpteen reminders on Twitter no one has contacted me or rectified the complaint. Is MTNL dead?