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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 28 days ago
Mumbai Suburban Phone 29 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial, MTNL dolphin mobile network down in NL Complex, Dahisar East, Mumbai -68 since 12/04/2022. Multiple complaints raised with customer care. No action till now. Kindly help to resolve the issue

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    MTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • RamnathkarK
    Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • Raul1680
    Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra

    @MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • deveshtiwaree
    DEVESH tiwari (@deveshtiwaree) reported

    @Brezzy_Drive @HT_Mumbai Its because there is no enough staff to monitor and inspect.... Back in 90s or early 2000 there used to be heavy petroling by MTNL throughout Mumbai,,,, forget about theft, even person couldn't even start excavation without permission of MTNL along with BMC.... what a poor state..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ajinkyagavhan10 Dear Customer, Greetings of the day! For assistance, please contact MTNL Customer Care. Should you require any further information or support, feel free to reach out to us. Regards,  BSNL Care (Neha)

  • TrueEnlighten
    BJP Minority Face (@TrueEnlighten) reported

    @moneycontrolcom @JM_Scindia Sir, it will take just 2 simple actions to make @MTNLOfficial best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased.

  • KettleAndTravel
    TRP @ Kettle & Travel👪🏝🏔✈️🏢 (@KettleAndTravel) reported

    @credofly Well, I beg to disagree. ICICI Bank and Credit Cards are good starting point but as a bank the strategy is very apparent that they want to go the volume route than value. They would offer Sapphiro branded as premium as LTF to everyone but there isn’t anything premium there. EPM which is premium is frequently facing operation issues with vouchers taking as long as 48 hours at times. Not that there is anything wrong with it but in my mind they are getting closer to being a MTNL to BSNL (BSNL here being SBI and the reference because MTNL used to be a lesser evil of the two when compared to BSNL)!

  • babayaga1101
    Mohit T (@babayaga1101) reported

    @garvit_sethii Thsi idiot ashwini vaishnav was embroiled in 150 crore scam. He has made indian tech handicap. Is bhosdiwale se Galgotia fiasco to sambhla nahi. Someone said govt will make ISRO another MTNL , cant comment but is govt se koi umeed nahi hai

  • Mr_WickOO7
    Mr.wick (@Mr_WickOO7) reported

    @meAtVaishnav @TrakinTech Bro I'm very curious about MTNL i mean speed, network,price and other things like are you using sim or wifi plan,,etc please bro reply me with all interesting details

  • rajagopalan8
    Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported

    @Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @specsycoder Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the lack of BSNL network coverage in your area. As per the latest update received from the concerned MTNL team, all nearby 3G and 4G sites have been examined and are currently functioning satisfactorily. To further improve network coverage in the area, additional sites will be planned under the ongoing 4G expansion programme. We appreciate your patience and understanding while network improvement work is being planned. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @REPUNJAYRAVI Hi, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that your area comes under MTNL service coverage. Kindly contact MTNL Customer Care or visit your nearest MTNL office for further assistance. Regards, BSNL Care (Nishuka)

  • immittalarun
    Arun MITTAL (@immittalarun) reported

    @AjeetBhartii Old guards BSNL / MTNL couldn’t do much. Hope that incidental govt investment in Vodafone works out something soon to become an alternative to poor service giants Jio / Airtel. Govt must truly revive BSNL to competitive level and let Vodafone give some jitters to duopolistic companies.