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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 26, 9:16 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Internet 5 days ago
Mumbai Phone 9 days ago
Mumbai Total Blackout 25 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • sandesh_samant2
    Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, Maharashtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • sursmi
    surendra shetty (@sursmi) reported from Mumbai Suburban, Maharashtra

    In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

  • anil_suchdev
    Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, Maharashtra

    @sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    Harassment of MTNL mumbai sir I am having landline telephone of mtnl munbai in versova exchange sir facing lots of problem regarding the line is not working despite paying the monthly rental to them saying cable fault hai pls do my work

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • RamnathkarK
    Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @BSNLCorporate @CMDBSNL @robertravi21 It is not available. Fake advertising. Your customer care service says to connect MTNL. Whereas it is not seen. Upon that I heard you have ******* with another company for network in mumbai, which is not working. Even VoWifi is not working.

  • rdkriplani
    Rohit D Kriplani (@rdkriplani) reported

    @NJain_2021 The govt knows better than US. Never know they come out w a good profit later. Or they merge BSNL/MTNL which costs than a whole lot more. Never know what their thinking is…and some things are imp for national infra. So better to save than focus purely on interest… Eg: We should’ve saved reliance defence coz it slowed down a couple of our key navy acquisitions.

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @volklub @dakuwithchaku Look at the intelligent support provided by BSNL. If you contact their customer care, whether through social media or their helpline number, they simply say, 'Sir, please visit your nearest MTNL and BSNL office to get this information. 1 of 2 .....

  • ritu_911
    Ritu (@ritu_911) reported

    @MTNLMbiOfficial Business landline is not working since Aug2025. Despite that we paid bills for Aug & sep2025. You are constantly generating bills for dead line. No complaints are taken at center.Cannot file online complaint as bills unpaid.Fedup with Mtnl

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    @JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.

  • kayezad
    Kayezad E Adajania (@kayezad) reported

    MTNL phone lines in our area (South Mumbai) have been down since April 1. Today is April 26th.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @miprathu Dear Customer, BSNL SIM cards and porting services are available at MTNL offices and authorized retail outlets in Mumbai and Thane. You can visit the nearest MTNL office with a valid ID proof and UPC code (for porting) to get a new SIM or complete the port-in process. Our team will assist you with SIM activation and further support at the office. Regards, BSNL Care(Sonu)

  • Shailen61727189
    bhagat (@Shailen61727189) reported

    @BSNLCorporate @CMDBSNL @robertravi21 How to mtnl sim to bsnl while do note get signal

  • gaurangacharya8
    gaurang acharya (@gaurangacharya8) reported

    @reliancejio worst network,goes of when you need it the most No explanation at all for zero service Monopoly l ike mtnl and service standards as compared to mtnl/bsnl

  • nation1stsujata
    Sujata Kumari Sahu (@nation1stsujata) reported

    Case filed against cdr ravi kiran kabdaula by my then lawyer adv suresh sisodia in 2018 before Ps Tilak Marg @DCPNewDelhi for the same mtnl number. I filed FIR after knowing the no is issued misusing my documents impersonating me . **** Off @mtnl_delhi @SpokespersonMoD