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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 26, 9:16 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Internet 3 days ago
Mumbai Phone 7 days ago
Mumbai Total Blackout 23 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial, MTNL dolphin mobile network down in NL Complex, Dahisar East, Mumbai -68 since 12/04/2022. Multiple complaints raised with customer care. No action till now. Kindly help to resolve the issue

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • sursmi
    surendra shetty (@sursmi) reported from Mumbai Suburban, Maharashtra

    In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n

  • DrIqbal23
    Dr Iqbal (@DrIqbal23) reported from Mumbai Suburban, Maharashtra

    @airtelindia I had an issues with my landline number which is out of service since 8 to 10 days and no work is done to resolve my issue I am afraid that that Airtel is becoming second mtnl No hearing

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • k_james_john
    James John Koreth (@k_james_john) reported from Mumbai Suburban, Maharashtra

    Then we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again

  • niravsanghvi15
    nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • probish
    prabhat (@probish) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @JM_Scindia Sir, MTNL customer care does not work. Nor I am able to port my number to other service provider. I have Rs 1800 in my prepaid balance despite that I am recharging monthly. I get this message. ur account balance you only have Rs.0.05 valid until 21-06-2026.recharge.

  • Karthik22762522
    K (@Karthik22762522) reported

    @Indian_Analyzer It's very poor in Delhi and mumbai MTNL

  • terminator1229
    Terminator (@terminator1229) reported

    @KalingaGajapati I mean company name. I too used to face the same problem with respect to internet when we were taking the service from MTNL, but after changing it to Jio fibre, the service is quite good.

  • EdelbertFernan1
    Ed (@EdelbertFernan1) reported

    @MTNLOfficial @jagograhakjago Is this how service is provided? Landline not working properly numerous complaints raised unresolved. Want to disconnect emailed cgmonlinembi & they say visit the csc? No online process or details on website on requirements why waste time? #MTNL

  • iamzigzagzia
    M (@iamzigzagzia) reported

    The condition of state departments is deplorable, most MTNL numbers operated by state govts are not in service anymore, the websites are not updated with the correct numbers either, there’s no way to reach them. One example is the labour dept of haryana, phone number 0124-2301138

  • ShishirAazad
    Shishir Chaturvvedii (@ShishirAazad) reported

    @airtelindia My complaint number is 11032318198. No action since morning. When i contacted Khanpur, Delhi Airtel service store, they said our line man will come tomorrow. Such poor service. Kindly help. Even Mtnl's service was better than this.

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @twittosmj We regret the inconvenience. Heavy rain disrupted MTNL lines, causing a network issue at the Post Office and interrupting postal services. The network is now restored and all postal services are working properly. Members of the public are requested to avail postal services.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dynamo_2024 Dear Customer, Greetings of the day! For any specific information regarding BSNL 4G network availability in the MTNL service areas, kindly contact BSNL Customer Care at 1800-180-1503. Our team will assist you with the required information and support. Should you require any further assistance, please feel free to reach out to us. Regards, BSNL Care (Nishuka)

  • Shailen61727189
    bhagat (@Shailen61727189) reported

    @BSNLCorporate @CMDBSNL @robertravi21 How to mtnl sim to bsnl while do note get signal