MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400019 and 400022.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 12/10/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (55%)

    Total Blackout (55%)

  2. Phone (36%)

    Phone (36%)

  3. Internet (9%)

    Internet (9%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • bluesea499 Nagasaaki (@bluesea499) reported from Mumbai Suburban, State of Mahārāshtra

    @mtnl my docket no is 888. Will you attend the complaint or be as lazy as gov dept. You don't have any responsibility. Since last 10 to 15days my LL is not working and have lodged the complaint but the department is sleeping. Need privatision of MTNL also.

  • LALITJA66118734 @LALIT JAIN (@LALITJA66118734) reported from Mumbai Suburban, State of Mahārāshtra

    @ChemburChapters @chemburstreets @RoadsOfMumbai @mybmc @mumbaimatterz @mybmcWardMW @WHO day night most of the societies n people burnt wastes in huge amount inturn the atmosphere in chembur becoming worst to live..even in MTNL CHEMBUR NAKA OFFICE its a daily routine.

  • PotholeWarriors @PotholeWarriors🇮🇳 #RoadSafety 🏍🛵🛣 (@PotholeWarriors) reported from Mumbai Suburban, State of Mahārāshtra

    Excuse me . Its ur road n Citizen r asked to request MTNL to fix this sunken chambers.. Y u hv allowed this on middle of roads.. close n level this permanently no such manholes needed on roads..

  • NishaantAsawa Nishaant Asawa (@NishaantAsawa) reported from Mumbai Suburban, State of Mahārāshtra

    @MumbaiPolice @CPMumbaiPolice The signal in Mhada Mtnl four bungalows if funny. From RTO to mtnl this signal has only 15 sec count. I hope minimum count should be 30 sec.

  • Ganeshtawde19 GT (@Ganeshtawde19) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Landline & Internet not working last 6 days.7379 landline complaint,7385 internet complaint No action has been taken yet. visited Goregaon west MTNL office they say entire Staff has taken VRS, staff is available to take action @TRAI @DoT_India @OfficeOfRSP pls help

  • kalpeshd2001 Kalpesh Desai (@kalpeshd2001) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MumbaiMTNL My mtnl fibre connection number is 20860575. Since two-three days i am facing down time. kindly look into the issue and resolve it soon

  • AdvSalimNakhwa Adv. Salim G. Nakhwa (@AdvSalimNakhwa) reported from Mumbai Suburban, State of Mahārāshtra

    The footpath on S.V. Road Goregaon W, Madina Manzil, opp DLH, near MTNL, is used for parking of bikes by staff & customers of hotel & bank. Inspite of requesting them to help, they dont care. Regular way for students & residents. Pls help @mybmc @MumbaiPolice @RoadsOfMumbai

  • Mukul_C mukul chhabria (@Mukul_C) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial since day before yesterday some websites are opening and some are not on MTNL broadband. If I use other ISP all websites work! Complaint number 6910. Tried broadband helpline but issue not resolved. Please rectify immediately.

  • sm63 Sanjay Mehta (@sm63) reported from Mumbai Suburban, State of Mahārāshtra

    @manish_kamdar MTNL little better, but a little moody. Tends to go down once every few minutes!

  • KhernagarALM Khernagar ALM (@KhernagarALM) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @Dot_India has any service of 5 days a week been implemented at Bandra East Mumbai. Every Friday evening MTNL landlines shutdown to start by Monday 10:00 am...@PMOIndia @TRAI @CMOMaharashtra @manojsinhabjp

  • khalidraj Raj Khalid (@khalidraj) reported from Mumbai Suburban, State of Mahārāshtra

    Call 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only. All these numbers are not working @airindiain @HardeepSPuri

  • JIGNESH0852 JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since last 4 days my office land-line is not working. I'm complaining again n again but no respond from your side. Worst service by Mtnl. I feel that my complaint has fallen on deaf ears.

  • kaynair Kay Nair (@kaynair) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial Broadband services dead. No internet for over 10 days. Complaint docket number 3280 pending. Please check and revert. The MTNL complaint number 28872200 provided to me for follow up, is not even a working number.

  • RahulVala90 Rahul Vala (@RahulVala90) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MumbaiMTNL @MTNLMbiOfficial My Phone Line Is Dead From Last 5 to 6 days 25122800 it is my Office line Noone is taking complaint at Ghatkopar MTNL as i visited twice but noone is available Give me Update of my Landline My all work is messed

  • chai2kul Chaitanya Kulkarni (@chai2kul) reported from Mumbai Suburban, State of Mahārāshtra

    @niravstoons There are taxes & cess for businessmen in India. India mein business karna paap hain. MTNL charges ₹250 per month to all businesses in Mumbai as service charge. There’s tax on Property, Sewage, Shutters, LED branding, Shops & Establishment, Health dept. 1/2

  • thehimanshu99 Himanshu Nagpal (@thehimanshu99) reported from Mumbai Suburban, State of Mahārāshtra

    I am sick of complaining about the MTNL Broadband for frequent disconnections. When I complain, it gets started for sometime and then it again disconnects. To talk to customer executive consumes a lot of time in waiting!Happening since January @MTNLOfficial @MTNLMbiOfficial Help!

  • activebandra Active Bandra Youth Association (सक्रिय वांद्रे) (@activebandra) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @ujjain_hari @MTNLOfficial Just informing divison is not the resolution as we have many complaints regarding MTNL. Please be positive in giving immediate solution and support to our citizens. Regards, ActiveBandraYouthAssociation

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am sorry to say so, you guys are such a farce! MTNL is lot lot better than you!! It’s better you guys sell petroleum products. Customer service is not your forte. 10 days n not even an engineer visit!!! Unimaginable in today’s world!!

  • bhimsen96 bhimsen $ingh. (@bhimsen96) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl wifi is not working since from last 10 days. I'm here at MTNL office Sec- 14 Vashi And still there is no one in the branch. My telephone : 27802929

  • kartikrpandit1 Kartik Pandit (@kartikrpandit1) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial ...tejpal road at vile parle East ...near zee electronics & pop Dwarkadish haveli dug and mtnl lines damaged...full society tel down...pl attend urgently..

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • star_aqua28 Nisha (@star_aqua28) reported

    @MTNLMbiOfficial I have been visiting your Kalina & Bkc MTNL office to resolve my issue with the landline phone connection, but I am highly disappointed. Half the time there is no staff in your Kalina branch, and when you find one person, they say we are not the concerned person.

  • shivakumar00740 Gummadivalli Shiva Kumar (@shivakumar00740) reported

    @AdeParimal And after the completion of this merger, I hope the @BJP4India government merges #BSNL with MTNL 🤞 And, roll out the #4G network soon

  • SeekToGeek101 Tarique👁️ (@SeekToGeek101) reported

    @Ravisutanjani there was a time when BSNL and MTNL were the only name in Telecom companies. Even later with many players in game, they still had their fair share but government killed BSNL. Not allotting 4g spectrum and not distributing network across india is the major reason of it’s failure.

  • Sandy_tweet Sayantani (@Sandy_tweet) reported

    @adityadickysin We had an MTNL landline and a broadband which broke down more often than it worked, so got a lot of opportunity to hear their sad stories, and witnessing some, first-hand.

  • NehaKumar349 Neha K 🦉 (@NehaKumar349) reported

    @AmitShah @narendramodi If u stop favoring Amabani's JIO, BSNL and MTNL would have never been in this bad condition 😡

  • Robinadhana9 Robin adhana (@Robinadhana9) reported

    @myogiadityanath MTNL and Dolphin ka bhi hona chahiye, PVT company inta aghe nikal gyi or govt fail

  • mirchandanilk L K Mirchandani (@mirchandanilk) reported

    @cabsect_India @PMOIndia@HardeepSPuri. What a strange policy of GoI.BSNL & MTNL r loss making companies from many years. No strategic importance of above companies, whereas ONGC is strategically most important requiring huge funds for exploration, still no fund support for ONGC ?

  • Raviblr15 Ravi Blr🇮🇳 (@Raviblr15) reported

    @gganeshhh Utter waste of money reviving these parasitic organisations MTNL/BSNL. We have enough competition in telecom, these useless organisations should be allowed to die! Better to pay the employees severance than throw money down a sinkhole in the name of reviving these orgs!

  • Prasadkj1 Politics of love,humanity,honesty AAP only option. (@Prasadkj1) reported

    @t_4_tp @kapsology Modi govt never revive BSNL/MTNL& he can't allow it to be a competitor for JIO. BSNL will be revived after 2024. Modi may be planning to handover BSNL to his friend in a platter.

  • GurudattJRao Gurudatt Rao 🇮🇳🏳️‍🌈🇨🇵🇮🇱🇷🇺🇹🇼 (@GurudattJRao) reported

    @AdeParimal Consolidation, Adoption of in-house developed 4G tech, and streamlining of MTNL to meet targets. Even after this revival fails then it is best to close down the entity #BSNL #5GSpectrum