MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 02/16/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (19%)

    Phone (19%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • alok_am Alok (@alok_am) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.

  • bobbyaggarwal vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial #brkumar1945 after repeated complaints n visiting mtnl our phone 28805649 is not working/dead since one month mr kumar 9821152279

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)

  • pratikchopra8 pratik chopra (@pratikchopra8) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • pkroy Pk Roy (@pkroy) reported from Belapurpāda, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial MTNL FTH Broadband not working for a fortnight or so.. Complaint Docket No. 9465, 7338 on different dates. Connection under CBD Belapur (Navi Mumbai) Exchange. Strange nobody called even (Landline working, Alternate number working).

  • MariamJim3 Mariam Jim (@MariamJim3) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.

  • pramodv12978689 pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, State of Mahārāshtra

    @PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road

  • DarshilKMashru Darshil Mashru (@DarshilKMashru) reported from Mumbai Suburban, State of Mahārāshtra

    My father's Facebook account is under attack. Trying to call @MumbaiPolice, but strangely their MTNL line is faulty (02226504008). Please help.

  • rmganatra Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, State of Mahārāshtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • guy92_hitesh HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution  as soon as possible.

  • ojas_kaka Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • 3GGCK Gaurang gupta (@3GGCK) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • khushalsoni_x खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • sumi_y3k Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • vikabhi Vikram (@vikabhi) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Why is MTNL broadband down in Dindoshi (Mumbai) area? This is a recurring problem, I had complained on helpline. No callback @rsprasad Pls close down MTNL if you do not want to give service.

  • SachinPathak59 sachin pathak (@SachinPathak59) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Manojko30271657 Manojkothari (@Manojko30271657) reported

    @MTNLMbiOfficial Complain for my LL number 02226106058 is made months back but still no solution from the officials yet. It seems MTNL not interested in resolving customers complains.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @pmishra2188 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & Address /City name

  • ChetanV12488587 Chetan Vyas (@ChetanV12488587) reported

    @MumbaiPolice There is a traffic signal outside the once crowded MTNL office, SV road, Kandivli West. The place is now deserted. Please move the signal outside the Dr. Ambedkar hospital as hundreds cross the road for medicines etc. Speed breakers are there but a signal will help.

  • ChetanV12488587 Chetan Vyas (@ChetanV12488587) reported

    @MTPHereToHelp There is a traffic signal outside the once crowded MTNL office, SV road, Kandivli West. The place is now deserted. Please move the signal outside the Dr. Ambedkar hospital as hundreds cross the road for medicines etc. Speed breakers are there but signal will help.

  • rajwade_vaibhav Vaibhav Rajwade (@rajwade_vaibhav) reported

    @AshwiniVaishnaw Sir pl request MTNL support team member to call me on my other number 9004702552. My original MTNL no is not working and details already sent yesterday through tweeter.

  • iam_ayush_11 Ayush Yadav (@iam_ayush_11) reported

    @MuhammadAmanQr @BSNLCorporate @BSNL_MH Because of mtnl network complaint complain there

  • francisjimmax JIMMY XAVIER (@francisjimmax) reported

    @MTNLMbiOfficial Its been 3+ days, I was promised sharing of ticket/complaint no on call but got no callback from the MTNL care employee & I am still struggling with this greivance. Kindly look into it at the earliest else I will have to forget that I have recharged for 1 year and port out.

  • PinalVashi Pinal Vashi (@PinalVashi) reported

    @MTNLMbiOfficial @rsprasad Please look for network/ calling problem ,as our MTNL older & biggest Telecom Company of mumbai, thanks.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @PravinJoshi108 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & Address /City name

  • 2530Prakash p b (@2530Prakash) reported

    When@BSNLCorporate Mearg MTNL Mumbai for improving Cell Phone Network