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MTNL Outage Report in Mumbai, Maharashtra

Why is my MTNL service not working?

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The latest reports from users having issues in Mumbai come from postal codes 400104 , 400013 and 400022 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 4 days ago
Mumbai Phone 9 days ago
Mumbai Phone 13 days ago
Mumbai Phone 19 days ago
Mumbai Total Blackout 29 days ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • RameshKhanna5
    Ramesh Khanna (@RameshKhanna5) reported from Mumbai Suburban, Maharashtra

    @MIB_India ramesh khanna from mumbai my mtnl tel no 24094545 is not working for many days even though i have complained on twitter no body has attended my complaint pl help

  • MogerAmrin
    Amrin Moger (@MogerAmrin) reported from Mumbai Suburban, Maharashtra

    Relying on #MTNL for internet connection is dangerous. Goes off when u need it the most. So much for ranting Digital India and online education.Provide educationist with basic facilities! Why are we facing problems despite paying? @CMOMaharashtra @MTNLOfficial @PrakashJavdekar

  • Rohan_Rane1
    Rohan Rane (@Rohan_Rane1) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @TRAI our landline is not working now since month , ur all complaint nos always busy don't no with whom they r speaking also made online complaint Docket No 9265 on date 9th July still yet no one attended and resolved .Should we think MTNL Mumbai is getting close

  • dinesh_gosar
    Dinesh Gosar (@dinesh_gosar) reported from Mumbai Suburban, Maharashtra

    @myBESTElectric Back side of MTNL Bldg And Avanti apartment More than 8 To 10 street lights pole not working from 4 to 5 days please look into this matter as soon as possible

  • bombaylives
    ѕaтιѕн vιjayĸυмar 🇮🇳 (@bombaylives) reported from Mumbai Suburban, Maharashtra

    @ceetee @MTNLOfficial @amazonpay The issue seems to be at MTNL they never mention payment received date in the bill

  • kinghenry003
    Henry Wilson D'souza (@kinghenry003) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Don't go for MTNL. Worst service ever. My landline is dead since 1 week. Raised complaint online as well as twitter but no one attended it till date

  • HarryBicycle
    harry bicycle rental (@HarryBicycle) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Hi there In Sanjay Gandhi national park ,Borivali, Mumbai Literally 10 min of walking and there is poor internet service Airtel 9819439878 Mtnl. 9969057996

  • sq2104
    salim a qureshi (@sq2104) reported from Mumbai Suburban, Maharashtra

    Hi @JioCare myjio application is not working when connected to mtnl home broughtband wifi Not providing any information

  • sbishu2000
    Author Satyabrata (@sbishu2000) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My mtnl internet is dead (my landline no is -28193642). It is down for many days. I complained online 2819 2198 and get a docket no. But nobody comes to attend, Strange? Earlier a madam used to call and ask, whether my problem is solved. Mob-9820117180. Hopeless

  • milindpchoksi
    Milind Choksi (@milindpchoksi) reported from Mumbai Suburban, Maharashtra

    Still waiting for a solution. Its been 4 days now. Landline and broadband not working for 28637165. @MTNLMbiOfficial @MTNLOfficial @mtnl

  • Thesilenthummer
    Franchua D'Souza (@Thesilenthummer) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial with the broadband connection and service getting worse by the day, I'd like to discontinue my broadband with MTNL. Please have someone call me (hopefully I get a call at least for this) #mtnl

  • jagani_bhavesh
    Bhavesh Jagani (@jagani_bhavesh) reported from Mumbai Suburban, Maharashtra

    @rsprasad MTNL STAFF IS ADVICING PLEASE RETURN YOUR 50 year old landline as we have not received salary for 3 months so we will not listen to your complaint. My landline is not working for 6 mnth but every time i complain, comp is closed aisa toh cong hi kart

  • firozeshakir
    Firoze Shakir (@firozeshakir) reported from Mumbai Suburban, Maharashtra

    @ShelarAshish Sorry sir #MTNLBandra was the worst service provider I gave it up a few years back the local networks give better service than #mtnl

  • saxena7001
    SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @mtnl Kindly attend the complaint no 1816. Pending since 15 days.

  • jagani_bhavesh
    Bhavesh Jagani (@jagani_bhavesh) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial inspite of complaining to NHC( 2084546 ) COMPLAINT ACTUALLY REMAINS UNRESOLVED AND GUTSY MTNL CLOSES THE COMPLAINT. THIS NATAK IS GOING ON FOR PAST 6 months. U complaint they close. @TRAI @PMOIndia

  • aankit_gandhi
    Ankit Gandhi (@aankit_gandhi) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL broadband is not working since last 30 days. Not able to contact call centre. Please help

  • anuptibrewal22
    Anup Tibrewal (@anuptibrewal22) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir my mtnl no is not working from@last 3 months no is 28344671 can u please help for the same , I have given many complains but no response

  • boskinaevents
    Boskina Events (@boskinaevents) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I want change my MTNL landline plan, toll free numbers not working kindly assist. My number is 28080363. Contact : +91 98208 76050.

  • HareshHathiram3
    Haresh Hathiramani (@HareshHathiram3) reported from Mumbai Suburban, Maharashtra

    Landlines ,broadband of business houses in Colaba causeway down since months . MTNL deaf dumb and blind to complaints ?? Why

  • dinesh_gosar
    Dinesh Gosar (@dinesh_gosar) reported from Mumbai Suburban, Maharashtra

    @myBESTElectric @myBESTElectric Back side of MTNL Bldg And Avanti apartment near Shanmukhand Hall Gandhi Market Sion More than 8 To 10 street lights pole not working from 4 to 5 days please look into this matter as soon as possible

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • shailaditya
    Shail Aditya (@shailaditya) reported

    @parsu004 @LegalTL Even in Supreme Court, MTNL is the primary and perhaps the sole provider of FTTH/Fibre service. The FTTH service provided by MTNL is stable and fast.

  • saurint
    Saurin Tana (@saurint) reported

    @BSNLCorporate @CMDBSNL @robertravi21 No network in Mumbai, after so many complain. Nearly it's 1 month from the day I have complain but yet no solution. No 1 should buy BSNL service. MTNL says not my look out and BSNL say MTNL will help.

  • nil_agarwal
    Nilesh Agarwal (@nil_agarwal) reported

    @PMOIndia @narendramodi In telecom sector, we need 2-3 more strong players. Duopoly situation will not help. Revive BSNL, MTNL and Vodafone Idea.

  • SHAYAN_DEY0
    Shayan Dey (@SHAYAN_DEY0) reported

    @narendramodi @FinMinIndia Don't stop here, cut the tax to near zero, Tax is theft. Privatise all the loss making PSUs (BSNL,MTNL,SCI,Concor). Abolish the RBI, a non-elected body shall not decide the value of our currency. **** Keynesian model embrace Austrian School of Economy.

  • payugolu
    Shekhar Tiwari (@payugolu) reported

    @MTNLMbiOfficial Raised complaint 1846 for landline 25555108 today as I am not receiving incoming call on my landline no. since last 4-5 months. Despite visiting Anushaktinagar office several times & numerous online complains, MTNL officials are still sleeping. No action..

  • grok
    Grok (@grok) reported

    @dhir_arun @ETtech @ETTelecom After deep research across PRS India, CAG reports, DoT budgets, and news sources (e.g., Economic Times, Reuters), total govt support to MTNL from 2005-2025 is approx. ₹24,000-32,000 crore. Breakdown: - Pre-2019: ~₹10,000-15,000 crore (spectrum, infrastructure, equity). - 2019-2025: ~₹14,000-17,000 crore (VRS ~₹3,500 cr, bonds ~₹5,000 cr, financial aid ~₹2,000 cr, 4G/revival ~₹4,000 cr). Figures vary; exact total not consolidated in official docs. For precision, refer to MTNL annual reports.

  • RajanGu48378260
    Raj (@RajanGu48378260) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Each day I am regretting I thought Airtel was worst ported to BSNL now my eyes are wide open. In place like Gurgaon signal is from MTNL and it is unreliable, customer care is ridiculous and internet never works.

  • Alok_seema1
    Alok Kumar (@Alok_seema1) reported

    @MTNLMbiOfficial We did not Receive call and message on our mobile from last 2 days (06.09.2025 ) . Kindly resolve the above issue on urgent basis. Only outgoing service is available on MTNL Mumbai mobile number.

  • nitinbh55798766
    MarketPulseIndia (@nitinbh55798766) reported

    MTNL has been fined ₹13.46 lakh by NSE and BSE for not complying with SEBI rules on board composition. Issues included absence of a woman director and incomplete key committees (audit, nomination, stakeholder relationship, risk management).

  • VivekPalReal
    Vivek Pal (@VivekPalReal) reported

    @bsnl_care @prashantksri Hi BSNL I have ported my from MTNL Delhi to BSNL UP West. But my both sims are active MTNL & BSNL With MTNL data & outgoing calls are active & with BSNL everything except Data Complaint no IO9758806741 & IO7758395394 Both sim has valid recharge & Full network