MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400013, 400104, 400019 and 400022.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 12/21/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Internet (29%)

    Internet (29%)

  3. Phone (21%)

    Phone (21%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • kariahiren1 karia hiren (@kariahiren1) reported from Mumbai Suburban, State of Mahārāshtra

    @TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.

  • AbhijitSamant9 Abhijit Samant Bjp (@AbhijitSamant9) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear sir over thousands of MTNL are not working over last 3 months.. I am referring to Darpan exchange whc is at Andheri east which has 4000plus lines not working for over 3 months.

  • manglani_haresh Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • AlmeidaRich Richard Almeida (@AlmeidaRich) reported from Mumbai Suburban, State of Mahārāshtra

    @chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.

  • mathewy M͎a͎t͎h͎e͎w͎s͎ (@mathewy) reported from Mumbai Suburban, State of Mahārāshtra

    Worst service provider for FTTH #MTNL. Dont ever go for it and waste your money. 4 months they have been doing R&D and have no solution. @MTNLMbiOfficial @MTNLOfficial @rsprasad

  • nlgogri NLG (@nlgogri) reported from Mumbai Suburban, State of Mahārāshtra

    @shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • subrata05876498 subrata kumar (@subrata05876498) reported from Mumbai Suburban, State of Mahārāshtra

    @MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai

  • meSanjayGP Sanjay Patil🇮🇳 (@meSanjayGP) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial @rsprasad @SanjayDhotreMP Very Very worst service's of MTNL staff at Sahayog MTNL exchange, Manpada,Thane West, Mumbai Please look into issues. Land line dead last one month,This service is also given by paying all the bills on time every month ?? What's this???????

  • sm63 Sanjay Mehta (@sm63) reported from Mumbai Suburban, State of Mahārāshtra

    I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!

  • khushalsoni_x खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • pratik1a Pratik Shah (@pratik1a) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @GoI_MeitY it’s more than 8 weeks all our business 8-9 landlines are not working . We are tired of complaining and we don’t have any response , please advise how do we do business and keep on paying MTNL rental charges for non working products every month @rsprasad

  • JIGNESH0852 JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since last one month my office land-line number are not working. I'm complaining them but no respond from Mtnl. If you are not able to give us service than why are you charging us monthly rent & taxes. I have 3 office land-line number all are not working.

  • piyush19612 piyush (@piyush19612) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • alok_am Alok (@alok_am) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • 3GGCK Gaurang gupta (@3GGCK) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • piyush19612 piyush (@piyush19612) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • ojas_kaka Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • rmathias71 mathias 🆘 (@rmathias71) reported from Mumbai Suburban, State of Mahārāshtra

    @Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @NitinArora_333 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate contact no. & Address /City name

  • MayurBabel Mayur Babel (@MayurBabel) reported

    @MTNLMbiOfficial @MTNLOfficial @AshwiniVaishnaw Mtnl mumbai division worst service experience. After several complaints for 2 months still problem is still not resolved.

  • ANMukherjee2 A.N.Mukherjee (@ANMukherjee2) reported

    @2007dipankar @Krithik15215453 @SushantBSinha 73. MTNL (Mahanagar Telephone Network Ltd) 74. GAIL (Gas Authority) 75. Bharat Electronics 76. Bharat Earth Movers 77. National Fertiliser Corp 78. Hindustan and Cochin Shipyards 79. NTDC (National Textile Development Corp) 80. IIPA (Indian Institute of Public Administration)

  • KarranBehl Karran Behl (@KarranBehl) reported

    @MTNLOfficial I would like to draw your kind attention towards the pathetic services of MTNL. I tried calling helpline numbers but of no use. I would like to opt for only incoming plan now. Is there anyone who can help me out. I have DMed my number on this handle.

  • MaheshWiz Mahesh (@MaheshWiz) reported

    @thisiscmsd Yes milord we dinosaurs are still using it in city like Mumbai where its almost impossible to expect a decent Net service due to conflicts between bsnl and mtnl

  • gr_venkatesh Dr VENKADESAN Ramalingam (@gr_venkatesh) reported

    @Smartprix All mobile network Except MTS, Videocon, BPL mobile, Virgin & MTNL

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @ravinderns1 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address (where u r facing the n/w issue).

  • Harishp1983 Indian by Heart (@Harishp1983) reported

    @MTNLMbiOfficial My mtnl number 02223451818 is dead from 2 months . bill is automatic deducted from bank . is mtnl company sold or still available . plz reply so tat i can know to surrender line or wait . 3 rd complaint in 2 months

  • rahulsa72330376 rahul saini (@rahulsa72330376) reported

    @AshwiniVaishnaw Hi Sir, just to inform that MTNL post paid service is not able to sort out digital payment issue which has been paid more than a month ago. Utr num also shared but no response from MTNL team. Requesting to look into it.mob-9968275801

  • MBSAJ MBS at AJMER (@MBSAJ) reported

    @abhishekrajaram Do not subscribe to BSNL/MTNL even if free. Poor service in case of disruption.