MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400013 and 400104.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 01/16/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (38%)

    Total Blackout (38%)

  3. Phone (19%)

    Phone (19%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mihir_nam Mihir Mangaonkar (@mihir_nam) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India @MTNLOfficial MTNL following up very slow

  • viraltradejack viral shah (@viraltradejack) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial the MTNL landline phones have stopped functioning due to some issues related to the cables, when we met the officer in charge at the VILE Parle East office, Mr.Karan who handles the complains,was very rude in his talks,told us not to depend on MTNL 1/2 contd..

  • bbuthello9 Bennett Buthello (@bbuthello9) reported from Kurla West, State of Mahārāshtra

    @MTNLOfficial Our office MTNL Landlines have been out of service for almost a Year now. We have sent a number of Letters to the MTNL office, but there has been no response. Kindly look into the matter. Tel. Nos are 02225041218, 02225035844

  • RAKESHCERAMICS RAKESH KAWDIA (@RAKESHCERAMICS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial complain locket no. 4331 still pending.....suffering since 6 months , hopeless service of MTNL......refund matter still pending .

  • shah_1972 Bhavesh Shah (@shah_1972) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @TRAI What's the point of giving a telephone licence to mtnl when they bloody won't pick up their phones at their Matunga East office. With technology we need to meet the senior manager at their office. HORRIBLE CUSTOMER SERVICE!!! #MTNL

  • firozeshakir Firoze Shakir (@firozeshakir) reported from Mumbai Suburban, State of Mahārāshtra

    @rishitu5 @bandrabuzz @airtelindia I was for many years using Brian cable a real let down and MTNL the worst and so was You Telecom too.

  • mihir_nam Mihir Mangaonkar (@mihir_nam) reported from Mumbai Suburban, State of Mahārāshtra

    Nearly after 3 days issue is still not resolved or anyone has attended from mtnl . Now even telephone is dead . @MTNLOfficial @DoT_India

  • JIGNESH0852 JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial My office landline is not working since yesterday. I have already complained, but still there is no response from Mtnl.

  • j_amaren 🚩Amarendra Joshi 🇮🇳 (@j_amaren) reported from Thāne, State of Mahārāshtra

    👉This was when I opted to port in MTNL network way back in 2016 👉Plan was probably unlimited Rs 899 👉Disconnected on basis of unbilled usage 👉Paid Rs 5000 but service wasn’t restored - Ported Out - Port request sanctioned without a call to consumer #BSNLMTNLMerger

  • vikramsalvekar vikram salvekar (@vikramsalvekar) reported from Mumbai Suburban, State of Mahārāshtra

    @narendramodi very big mistake to merge BSNL/MTNL ... As so many telecons hav existed or closed down... Easy to sell smaller cos .. they already white elephants they will soon become dinosaurs n get extinct and tax payers money will go waste n higher bank NPAs..

  • naren107 Narendra khanna (@naren107) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeOfRSP @MTNLOfficial , merger of MTNL and BSNL is Good. But due to MTNL’s Babu style working and worst support, I had close my MTNL land line. MTNL had to change its style of working. MTNL emp does not bother if someone is closing connection.

  • DayaNaik20 Daya Naik (@DayaNaik20) reported from Mumbai Suburban, State of Mahārāshtra

    @abhytawde @mybmc @SwachhBharatGov @MirchiJeeturaaj @CMOMaharashtra @MumbaiPolice @WesternRly @BorivaliForum @iGopalShetty @PMOIndia @mybmcWardRC @NehaWagh My complaint about illegal hawkers on footpaths from Reliance mall to Shimpoli Mtnl weeks ago not attended. Concerned police and BMC officials should be suspended for lethargy. MC Pardeshi Sir please intervene.

  • DayaNaik20 Daya Naik (@DayaNaik20) reported from Mumbai Suburban, State of Mahārāshtra

    @mybmcWardRC @mybmc @Bond007Keyur @mybmcWardRS @bmcmumbai @MNCDFbombay @CharkopWarriors @kar_mumbai Action on Shimpoli area Borivali west Reliance Mall to Mtnl appreciated. Still some dare continue on footpaths Opp veg treat hotel and Suvarna hospital lane. Are they special. Thow them out and ensure they do not return. Police be also involved.

  • AlertCitizen5 Alert Citizen (@AlertCitizen5) reported from Mumbai Suburban, State of Mahārāshtra

    @mihirkotecha @MMRDAOfficial @Dev_Fadnavis @VidyaThakurBJP pls follow up asap like this for #GMLR road poor condition with Paverblocks patches & missing street lights below #Goregaon MTNL Veer Savarkar flyover since year.

  • mehtamit1105 Amit Mehta (@mehtamit1105) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial BKC branch have no person on the payment table . There are only 2 women’s working for entire ground floor office at 10.15AM . Is this the way MTNL works , what service will you provide to customers , I feel soon MTNL will be in DEBT .

  • TiwarVishwamani Vishwamani Tiwari (@TiwarVishwamani) reported from Mumbai Suburban, State of Mahārāshtra

    Telecom sector is the worst hit by Govt policies during last 5 years. Example TTML, MTS, Reliance communication, Aircel , MTNL, BSNL and device mfg companies like, Micromax, LVA, Intex, optimus, Prabhat, Maxx mobile, Karbonn etc... etc...... Only one co done well is Jio!!!!

  • M_YASH1494 YASH MEHTA (@M_YASH1494) reported from Mumbai Suburban, State of Mahārāshtra

    Request you to provide your employees better internet service providers so that they can provide better service to clients.. MTNL may not solve your problems however if the Private Players will you should seek thier assistance..

  • AlertCitizen5 Alert Citizen (@AlertCitizen5) reported from Mumbai Suburban, State of Mahārāshtra

    @MumbaiPolice Goregaon SVRd MTNL junction signal traffic jam..no cops..not following rules..chaos Do needful asap

  • ssultan31 SULTAN (@ssultan31) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial my telephone was not working from the past 15 days went to various mtnl offices but they say office is shutdown permanently go to other office and the other is not taking complaint kindly look into. 022-28511770

  • ANKITMI71601154 ANKIT MISHRA (@ANKITMI71601154) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MumbaiMTNL @CMD_MTNL @rsprasad @DoT_India My MTNL Mumbai Mobile number 9757018784 i am getting Full signal strength from the company but the 3G speed is totally dull it's not even able to download what's app photo. Kindly check and let me know the problem

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SuganyaLakshmi9 Suganya Lakshmi (@SuganyaLakshmi9) reported

    @MTNLOfficial My mtnl sim was lost...when I went to reissue from mtnl office from mumbai I have been told no sim card is available.this is the basic service expected from mobile service provider which mtnl failed to do so.

  • SVenkat_Delhi Venkat - Rockfort Fincap LLP - Debt Capital Market (@SVenkat_Delhi) reported

    What to expect this month / early next month in bond issuances?? Information is based on market buzz: Nabard - Green bond Issue - expected - upto 50 bn MTNL - with GoI Guarantee - upto 20 bn - document uploaded in EBP SBI - AT1 bonds - upto 100 bn - expected

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @sradha03 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.@MTNLMbiOfficial

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @lalet4 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL concerned no. & Alternate contact no.

  • TechyMechy Ajay #Architect (@TechyMechy) reported

    @BSNLCorporate I am BSNL prepaid customer on roaming in Mumbai and if MTNL is not responding to tweets you have to help me find their contact number. Why are you not replying? @AshwiniVaishnaw @MTNLOfficial

  • ravinderns1 . (@ravinderns1) reported

    @DoT_India Thanks. Expecting favourable action from Dolphin network , MTNL, Delhi. Will some one guide whether I have to change my Dolphin SIM to get a better connectivity ??? What is the procedure to get the Dolphin SIM changed?? We changed the Dolphin SIM approximately 8 years ago.

  • swamy_yadavar Swamy (@swamy_yadavar) reported

    @KatariyaPran Govt should work and focus on govt companies, small business instead of large pvt companies. BSNL, MTNL etc many govt companies gone due to poor govt.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @VNair0275 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no. @MTNLMbiOfficial

  • vasantkalola vasant (@vasantkalola) reported

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Since a month we have shared many times down numbers still mtnl searching for this

  • hiren2484 Hiren Soni (@hiren2484) reported

    @MTNLOfficial @TRAI its over 3 months since my MTNL broadband is dead and I am getting no help from MTNL. Please suggest if stop payin monthly bills is the only option