MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mumbai come from postal codes 400017 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 28 days ago |
|
Mumbai Suburban
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Phone | 28 days ago |
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Mumbai
|
Internet | 1 month ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving
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vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra@MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.
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Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
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Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra@ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.
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Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.
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Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??
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TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.
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Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, MaharashtraThough mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.
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vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra@MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.
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Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw
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TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.
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Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, MaharashtraThough mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.
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Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra@MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@00Sandeepkumar Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the difficulty in accessing Dolphin 3G connectivity, particularly for essential services such as OTP and SMS. As per the update received against your previous complaint, the MTNL team has examined the issue and confirmed that all nearby 3G and 4G sites are currently functioning satisfactorily. To further improve mobile network coverage and service quality in the area, additional sites are planned under the ongoing 4G expansion programme. The planned network expansion is expected to provide better coverage and connectivity in the area. We request you to kindly bear with us while the network improvement work progresses. We value your continued association and appreciate your patience and understanding. Regards, BSNL Care (Shatrughan)
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Ashutosh Kumar Pandey (@asrayagiriraj) reported@TRAI Yes, GOI forces institutions to lease internet line only from MTNL , and MTNL provides third class service. Incubator, institutes everywhere internet goes down every other day.
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***.tweet (@pmstweet46) reported@BSNLCorporate Your operations are beyond my comprehension. WTF do you even offercroaming including MTNL when you have known for more than 2 years that it isimpossible to connect to MTNL network since it does exis tnot anymore. HTF am I supposed
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position in full Mumbai city BSNL MTNL mobile network coverage not available @BSNL_BIHAR
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Loustinianós Augustus (@princepoptimus) reportedThe evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.
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Shaqib Sayyed India, شکیب سید بھارت🇮🇳 (@indianshaqib) reportedRespected #Mumbaikar 📞1916 BMC Helpline is currently down due to technical fault of MTNL lines. Citizens are requested to dial 022-22694725 or 022-22694727 for emergency, inconvenience caused is regretted. - BMC Disaster Department Shaqib A Sayyed #MyGhatkopar #MumbaiRains Poster
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PANKAJ JHA (@PANKAJJHA35093) reportedBSNL MTNL network searching for network position in full Mumbai city local train and metro all lines all route all over Mumbai city @BSNL_CHTD
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PANKAJ JHA (@PANKAJJHA35093) reported@bsnl_care BSNL MTNL mobile Government of India company service not available in fully mumbai city it's very bad for Indian people
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Ran (@ranros2020) reported@MTPHereToHelp please make the left turn at MTNL signal at SV road coming from Radisson hotel fully free. It creates long queues behind as the signal time is around 80 seconds. The left is quite open and vehicles can easily take a left without obstructing those coming from Malad side. Please consider
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Uniqsols Foundation (@uniqsolsfoundtn) reported@PMOIndia mtnl is not providing one yr prepaid recharge to its customers, why trai doesn't take action? Is not it deficiency in service?