MTNL Outage Report in Mumbai, State of Mahārāshtra
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The latest reports from users having issues in Mumbai come from postal codes 400104 and 400012.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (41%)
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Phone (32%)
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Internet (26%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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karia hiren
(@kariahiren1) reported
from
Mumbai Suburban, State of Mahārāshtra
@TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.
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JIGNESH SHAH
(@JIGNESH0852) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial Since last one month my office land-line number are not working. I'm complaining them but no respond from Mtnl. If you are not able to give us service than why are you charging us monthly rent & taxes. I have 3 office land-line number all are not working.
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Bone Cancer Warrior
(@manglani_haresh) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal
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Pratik Shah
(@pratik1a) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @GoI_MeitY it’s more than 8 weeks all our business 8-9 landlines are not working . We are tired of complaining and we don’t have any response , please advise how do we do business and keep on paying MTNL rental charges for non working products every month @rsprasad
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Aiyub Patel
(@AiyyubPatel) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696
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Richard Almeida
(@AlmeidaRich) reported
from
Mumbai Suburban, State of Mahārāshtra
@chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.
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Ojaswikrishna Dube
(@ojas_kaka) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.
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Sanjay Patil🇮🇳
(@meSanjayGP) reported
from
Thāne, State of Mahārāshtra
@MTNLOfficial @rsprasad @SanjayDhotreMP Very Very worst service's of MTNL staff at Sahayog MTNL exchange, Manpada,Thane West, Mumbai Please look into issues. Land line dead last one month,This service is also given by paying all the bills on time every month ?? What's this???????
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M͎a͎t͎h͎e͎w͎s͎
(@mathewy) reported
from
Mumbai Suburban, State of Mahārāshtra
Worst service provider for FTTH #MTNL. Dont ever go for it and waste your money. 4 months they have been doing R&D and have no solution. @MTNLMbiOfficial @MTNLOfficial @rsprasad
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Sanjay Mehta
(@sm63) reported
from
Mumbai Suburban, State of Mahārāshtra
I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!
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खुशाल राजेंद्र सोनी
(@khushalsoni_x) reported
from
Mumbai, State of Mahārāshtra
@MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.
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subrata kumar
(@subrata05876498) reported
from
Mumbai Suburban, State of Mahārāshtra
@MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai
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NLG
(@nlgogri) reported
from
Mumbai Suburban, State of Mahārāshtra
@shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.
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SoNu
(@Crypticlad) reported
from
Mumbai Suburban, State of Mahārāshtra
@Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.
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piyush
(@piyush19612) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20
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Alok
(@alok_am) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link
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mathias 🆘
(@rmathias71) reported
from
Mumbai Suburban, State of Mahārāshtra
@Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏
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Gaurang gupta
(@3GGCK) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come
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piyush
(@piyush19612) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20
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Abhijit Samant Bjp
(@AbhijitSamant9) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad Dear sir over thousands of MTNL are not working over last 3 months.. I am referring to Darpan exchange whc is at Andheri east which has 4000plus lines not working for over 3 months.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Zen Nivesh
(@ZenNivesh) reported
After years of drift, that clarity itself feels like forward motion. For all the balance sheets, spectrum charts, and auction math, MTNL’s story has never been just about telecom. It is about a company that forgot to die, because the country could not afford the funeral. Now, in 2025, the name itself may soon dissolve. BSNL might absorb its operations, customers, and networks. What remains is a debt ledger, a land bank, and a few thousand staff waiting for direction.
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Harshal
(@Harshal2109) reported
Private players rolled out mobile. MTNL stayed stuck on landlines. 4G? Never happened. Reforms? Announced, never executed. Losses piled up. Yet the company lived on: by revivals, bonds, and bureaucracy
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Zen Nivesh
(@ZenNivesh) reported
It wasn’t just about speed. It was about experience. Long hold times, outdated systems, and the ghost of monopoly-era service haunted its customer support. In a world now run by mobile apps, MTNL was still answering complaint calls the old-fashioned way. Sometimes, not even that. And yes, on somewhat similar lines was the case with BSNL too. But the technology delay was just one part of the story. The deeper rot lay in the balance sheet. Decades of being overstaffed had left MTNL bloated.
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Harshal
(@Harshal2109) reported
Private players rolled out mobile. MTNL stayed stuck on landlines. 4G? Never happened. Reforms? Announced, never executed. Losses piled up. Yet the company lived on: by revivals, bonds, and bureaucracy
-
Arjun Singh
(@ArjunSi15936288) reported
A Robert Jerard Ravi CMD MTNL BSNL SHOULD BE TERMINATED IMMEDIATELY AS DDA VASANT KUNJ NEW DELHI CAN'T PAY TAXES DUE TO NO NETWORK
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Kanishk Bhardwaj 🇮🇳
(@Kanishk8945121) reported
@b_chaudhary2315 @TG_TriGany @BSNL_MH Ha bro ye mtnl wale customer bsnl me transfer hone lage he jo bhi sim upgrade kara raha he
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Zen Nivesh
(@ZenNivesh) reported
The telecom it built had moved on without it. Gabbar has escaped! You could blame the technology gap. But the real story lies in how long MTNL waited. It launched the 3G when private telcos were already laying down 4G networks. It never rolled out 4G of its own. While private players raced toward 5G and fiber, MTNL was still patching up aging 3G lines.
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Kanishk Bhardwaj 🇮🇳
(@Kanishk8945121) reported
@iamasagar @BSNLCorporate @bsnl_care Mtnl area me ho nahi ker skte wo to inka server ka issue hua he usme mtnl kya karega
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Arjun Singh
(@ArjunSi15936288) reported
A Robert Jerard Ravi CMD MTNL BSNL SHOULD BE TERMINATED IMMEDIATELY AS DDA VASANT KUNJ NEW DELHI residents CAN'T PAY TAXES DUE TO NO NETWORK.He is causing loss to govt tax collections #nsitharaman #narendramodi
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Mahesh M.Ojha
(@mmojha) reported
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