1. Home
  2. Companies
  3. MTNL
  4. Mumbai
MTNL

MTNL outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Jul 22, 12:41 PM GMT+5:30.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400104 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Phone 1 day ago
Mumbai Total Blackout 17 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mindtemple3
    Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, Maharashtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    MTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • Raul1680
    Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra

    @MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road👍👍

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @AshwiniVaishnaw govt is saying digital or digitalisation but our MTNL service is on and off from many months. Even after complaining online, now I just came to know offline complaints are mandatory. #poorserviceMTNL

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra

    @JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • h_pongilath
    Hari Krishnan Pongilath (@h_pongilath) reported

    Letter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements

  • NHKURANE
    KURANE (@NHKURANE) reported

    @mybmcwardKW pl rem encroached footpaths at SV road. MTNL office. Patel star road signal. Cory difficult to walk here

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @BSNLCorporate @CMDBSNL @robertravi21 It is not available. Fake advertising. Your customer care service says to connect MTNL. Whereas it is not seen. Upon that I heard you have ******* with another company for network in mumbai, which is not working. Even VoWifi is not working.

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • nmnsgr
    NMN SGR (@nmnsgr) reported

    @piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @siv07621575 Dear Customer, We have received remarks from concern department "The MTNL team has investigated the issue, and all nearby existing sites are working satisfactorily. If you are still facing this issue, please feel free to contact us." Regards, BSNL Care (Neha)

  • terminator1229
    Terminator (@terminator1229) reported

    @KalingaGajapati I mean company name. I too used to face the same problem with respect to internet when we were taking the service from MTNL, but after changing it to Jio fibre, the service is quite good.

  • ameyahardas
    Ameya Hardas (@ameyahardas) reported

    @CNBCTV18Live REC and PFC management spread their legs to fund loans to fraud company Gensol. Also Rs 15,000 crore was sanctioned almost to bankrupt Shapoorj Paloonji group. REC PFC = BSNL MTNL Immediately these two companies should be shut down before they distribute public money 💰 like mandir ka Prasad to anyone and everyone.

  • Shailen61727189
    bhagat (@Shailen61727189) reported

    @BSNLCorporate @CMDBSNL @robertravi21 How to mtnl sim to bsnl while do note get signal

  • BafnaHiiren
    Hiiren Bafna (@BafnaHiiren) reported

    @TVMohandasPai @nsitharaman @BSNLCorporate BSNL & MTNL should have been shut down long back. Why are we wasting money on 4G network when we are moving towards 6G?