1. Home
  2. Companies
  3. MTNL
  4. Mumbai
MTNL

MTNL outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 19 days ago
Mumbai Suburban Phone 19 days ago
Mumbai Internet 29 days ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • satishmutha2
    satish ***** (@satishmutha2) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my hospital landline 26685747 not working since one week , multiple complaints but no reply , causing so much inconvenience but Mtnl not bothered , and most irresponsible

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…

  • miteshyogi
    Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • vikrantsawant80
    Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • naukhezamu
    Md Naukhez Anwar (@naukhezamu) reported

    @TRAI You are saying that you will correct all my problems. You have not solve the issue of mtnl and bsnl how can you solve the problem of the other company

  • ranros2020
    Ran (@ranros2020) reported

    @MTPHereToHelp please make the left turn at MTNL signal at SV road coming from Radisson hotel fully free. It creates long queues behind as the signal time is around 80 seconds. The left is quite open and vehicles can easily take a left without obstructing those coming from Malad side. Please consider

  • indianshaqib
    Shaqib Sayyed India, شکیب سید بھارت🇮🇳 (@indianshaqib) reported

    Respected #Mumbaikar 📞1916 BMC Helpline is currently down due to technical fault of MTNL lines. Citizens are requested to dial 022-22694725 or 022-22694727 for emergency, inconvenience caused is regretted. - BMC Disaster Department Shaqib A Sayyed #MyGhatkopar #MumbaiRains Poster

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)

  • Singh_Avinash
    Avinash Singh (@Singh_Avinash) reported

    @ajayrotti This obsession of terming every baggage of PSU era as “the family silver” is extreme among Indians. Air India, HMT, MTNL, BSNL and the list will go on. These are the among the worst thing to have happened that existed due to govt monopoly and struggled once opened to competition

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)

  • rahulrajsahay
    Rahul Raj (@rahulrajsahay) reported

    @cb_doge @Starlink Suggestion : Instead of pitching it as a D2C thing, offer it as an uplink for BSNL/MTNL, the state owned operator who is the sole ISP attempting to connect these villages. Let them handle customer KYC etc + the last mile connectivity. Best of both worlds.

  • kunniknair
    K Unnikrishnan Nair 🕉 (@kunniknair) reported

    @BSNLCorporate No one bothers to rectify MTNL Delhi FTTH No 21200682 since 3 days ! Net is down since 3 days. SoS. @JM_Scindia

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    Searching for network position in Mumbai city BSNL MTNL mobile @BSNL_KTK