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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 1 month ago
Mumbai Suburban Phone 1 month ago
Mumbai Internet 2 months ago
Mumbai Phone 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…

  • JaamAadmi
    MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

  • AnisSay28101915
    Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176

  • probish
    prabhat (@probish) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • vikrantsawant80
    Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

  • vvykera
    Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • jaihind8422
    teatime (@jaihind8422) reported from Mumbai Suburban, Maharashtra

    MTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, This is to inform you that your complaint number G2233181445103 has been addressed by the concerned team. We have received revert from the concerned department that only few handsets are working for VoLTE service on BSNL Delhi.check handset list on MTNL website. If you need any further assistance please feel free to contact us.  Regards, BSNL Care (Lokendra)

  • kmoksha
    kmoksha (@kmoksha) reported

    @bsnl_care You need to tell 1. When will network be restored Already since many days, there is network outage 2. Since so many days, what has been done by BSNL Team - I spoke with Mr. Garg, local BSNL chief. He said that "He is forwarding this to MTNL" - This is a deflection, unacceptable

  • rohan_shenoy
    Rohan Shenoy (@rohan_shenoy) reported

    @Portfolio_Bull We are having same problem with Dolphin MTNL... Down for 3months ... nobody cares @MTNLOfficial

  • princepoptimus
    Loustinianós Augustus (@princepoptimus) reported

    The evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.

  • henrywdsouza
    Henry Wilson D'souza (@henrywdsouza) reported

    @BSNLCorporate My MTNL landline is dead, BSNL says no feasibility. Horrible

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @bsnl_care Question: Which entity is responsible for the deployment of 4G and 5G network infrastructure within the MTNL service circles? Msg 1 of 2.....

  • PraveenKumGarg9
    Praveen Kumar Garg (@PraveenKumGarg9) reported

    @CMDBSNL sir can I see bsnl mtnl revival soon, mtnl fiber n जीएसएम services all are almost died, I want to be with mtnl like govt services but without support not possible. Mynl fiber deposit money gas not been refunded for past two years.

  • Desh_ka_network
    Desh ka Network (@Desh_ka_network) reported

    🚨 BIG BREAKING: Telecom Giants Slapped with Heavy Fines! 🚨 TRAI cracks the whip on poor network and service quality! 💥 A total penalty of ₹1.9 Crore has been imposed on Indian telecom operators in FY26 for flouting quality of service norms. The Penalty Hit-List: 🔴 #BSNL (Maximum Penalty): ₹57.5 Lakh 🔴 #Airtel: ₹48 Lakh 🔴 MTNL: ₹37 Lakh 🔴 #VodafoneIdea: ₹31 Lakh 🔴 Reliance Jio: ₹17 Lakh The Government is sending a clear message: Stop the network drops or pay the price! 📉📞

  • GauravT71548031
    Gaurav M Tripathi (@GauravT71548031) reported

    @theamitkpaul Without going into what you said, the origin of the discussion was the space sector. That is what I commented on to begin with. I stand by what I said about Space sector start ups doing good work. Likewise, service standards, costs, and technology in telecom has improved leaps and bounds. I do not mourn the demise of MTNL and BSNL at all. I see no reason to do so, other than ideological nostalgia. The other thing you said about the chaebols is a discussion by itself. But the bogey of Adani cannot be used as a veto to perpetuate public sector inefficiencies which didn't cause growth or innovation, but were somehow acceptable because a govt servant making unaccounted money didn't seem as bad. It's a long discussion. And I'm out for now.