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MTNL outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: phone, total blackout and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 and 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at MTNL

MTNL is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 12 days ago
Mumbai Suburban Phone 12 days ago
Mumbai Internet 22 days ago
Mumbai Phone 26 days ago
Mumbai Total Blackout 1 month ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • Sri_Mumbai
    🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • vikrantsawant80
    Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • ohbuhs
    Shubho Sen (@ohbuhs) reported from Mumbai Suburban, Maharashtra

    Tel no 022 26493150 has been dead for 6 months . MTNL charging rental every month . Are we citizens supposed to feed mtnl for not providing service. Shameless psu

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • RamnathkarK
    Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • CAChirag
    CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, Maharashtra

    Since last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

  • niravsanghvi15
    nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • imkhan0909
    EmraanQ (@imkhan0909) reported

    @MTPHereToHelp @MumbaiPolice Urgent attention needed at MTNL Signal, Jogeshwari West. Bike & gig riders frequently drive on the wrong side, many without helmets putting their lives and others at serious risk. Please deploy officers, and penalise violations. @mybmc

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)

  • SuhasVithal
    Suhas Pandharpurkar (@SuhasVithal) reported

    @my_musings_ind @India_from_2014 Dear 6 years r very less compare to my case. My father applied for MTNL landline connection in 1993 when he retired from MbPT and never got connection till 2002. In year 2002, my again applied freshly for MTNL Landline connection in new scheme i.e. only incoming facility, we got.

  • tajar_grag
    Rajat Garg (@tajar_grag) reported

    @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

  • ninkozi
    ninkozi (@ninkozi) reported

    @stockifiabhijit Not true. It may also indicate serious lack of choice. By your definition, because my dad waited 6 years for an MTNL line and i get pissed at Airtel for delaying service by a day, MTNL has greater brand value

  • yogyKS
    YogyKS (@yogyKS) reported

    @my_musings_ind I don't know which world you live in but this service improvement PSP, PSKs was initiated and implemented from UPA I to UPA II. While Tatkaal scheme was launched under NDA I, Yr 2000, Vajpayee govt. Even MTNL landline activation was quite fast back then. You are talking about 80s

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RNileshr Dear Customer, In the Mumbai area, MTNL operates under BSNL. If you have any issues related to BSNL services, you can visit the MTNL office to resolve the issue. Regards, BSNL-Care (Lokendra)

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    @AnnuInfo Killing the business to help corporate...bsnl and mtnl have so much potential soany people trusted their service untill 2013.. All govt employees used bsnl and mtnl and network was best compared to private players.

  • g_sadhukha
    Gopal🇮🇳 (@g_sadhukha) reported

    @REDBOXINDIA Routed through govt teli network boost bsnl/mtnl

  • afterallyourmy
    Apnafuturekyahoga (@afterallyourmy) reported

    Bruhh wtf fire brigade ko call karna pada 😭and this fkin mtnl- all safe