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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • The most recent signal from this area was received Jun 8, 12:27 PM GMT+5:30.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 and 400019 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 2 days ago
Mumbai Total Blackout 12 days ago
Mumbai Total Blackout 27 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • ohbuhs
    Shubho Sen (@ohbuhs) reported from Mumbai Suburban, Maharashtra

    Tel no 022 26493150 has been dead for 6 months . MTNL charging rental every month . Are we citizens supposed to feed mtnl for not providing service. Shameless psu

  • Sri_Mumbai
    🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..

  • sandesh_samant2
    Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, Maharashtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    Harassment of MTNL mumbai sir I am having landline telephone of mtnl munbai in versova exchange sir facing lots of problem regarding the line is not working despite paying the monthly rental to them saying cable fault hai pls do my work

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • vikrantsawant80
    Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • vvykera
    Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • thakkarbankit
    Thakkar Ankit (@thakkarbankit) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial 26112942 , this land line has been not working since two months repeated complaints & requests @mtnl ville parle, have been falling on deaf ears . Kindly acknowledge the plight , of senior citizens staying here , & requesting a prompt action

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SureshN79413855
    Suresh Nair (@SureshN79413855) reported

    @MTNLMbiOfficial @JM_Scindia MTNL signals are Pathetic in Mumbai. Went to Vashi MTNL office for porting to BSNL-4G. The poor employees are struggling to send and receive SMS even for recharge and porting. Telecom dept and TRAI are in the payrolls of govt or private telecoms?

  • wrestlinginvein
    Wrestling In Vein (@wrestlinginvein) reported

    In the era of 5G, @BSNLCorporate can't even Deliver normal 4G speed. @MTNLOfficial denies any possibility and network connectivity. Loses signal out of the blue, and you are in no man's land. What a pathetic show of work by BSNL and MTNL.

  • ShivnathYa54665
    Shivnath Yadav (@ShivnathYa54665) reported

    @bsnl_care Sir Ji Dwarka sector 6 MTNL office Janak puri district centre Delhi mein jitne old tower Hai kab upgradation honge Bsnl 4G khud ka Network

  • nileshkbhatia
    Nilesh Bhatia (@nileshkbhatia) reported

    @jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    @Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.

  • chaudhary_raju
    Raju Chaudhary (@chaudhary_raju) reported

    After 20 years with private operators, I ported my numbers to BSNL in Nov 2025 in MTNL Delhi Circle expecting better 4G services. Unfortunately, the experience has been extremely difficult with multiple network and service issues for the last 3 months.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)

  • ArjunSi15936288
    Arjun Singh (@ArjunSi15936288) reported

    @raghav_chadha Jio, BSNL, MTNL AIRTEL have mobile network problem even though you have paid money upfront.😭

  • nation1stsujata
    Sujata Kumari Sahu (@nation1stsujata) reported

    Case filed against cdr ravi kiran kabdaula by my then lawyer adv suresh sisodia in 2018 before Ps Tilak Marg @DCPNewDelhi for the same mtnl number. I filed FIR after knowing the no is issued misusing my documents impersonating me . **** Off @mtnl_delhi @SpokespersonMoD