MTNL outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: phone, total blackout and internet.
Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mumbai come from postal codes 400017 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at MTNL
MTNL is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 24 days ago |
|
Mumbai Suburban
|
Phone | 24 days ago |
|
Mumbai
|
Internet | 1 month ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?
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Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.
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Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.
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Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, Maharashtra@sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.
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AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM
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Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.
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Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative
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Pragya (@pragy_jha) reported from Thāne, Maharashtra@MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.
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vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, MaharashtraThough mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.
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Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead
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supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra@MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??
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Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, Maharashtra@ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary
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Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra@MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not
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yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, MaharashtraWORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE
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vinod kumar (@vin_kt) reported from Mumbai Suburban, MaharashtraMTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@MarwSubhash Dear Customer, This is to inform you that your complaint number F1533164597044 has been addressed by the concerned team. We have received revert from the concerned department that currently, BSNL 4G services are compatible with a limited range of handset models. Customers are advised to verify their device compatibility before use. The updated handset compatibility list can be checked on the official MTNL/BSNL website for reference. If the device is not compatible, users may need to update their handset to access BSNL 4G services effectively. if you have any further issue feel free to reach out us. Regards, BSNL Care (Kusum)
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Rahul Raj (@rahulrajsahay) reported@cb_doge @Starlink Suggestion : Instead of pitching it as a D2C thing, offer it as an uplink for BSNL/MTNL, the state owned operator who is the sole ISP attempting to connect these villages. Let them handle customer KYC etc + the last mile connectivity. Best of both worlds.
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Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported@Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.
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Vickram (@VikramModak5) reported@Adani_Elec_Mum Opposite to MTNL OFFICE TO MILAN SWEETS SQUARE street lights are not working @Adani_Elec_Mum @mybmc
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EmraanQ (@imkhan0909) reported@MTPHereToHelp @MumbaiPolice Urgent attention needed at MTNL Signal, Jogeshwari West. Bike & gig riders frequently drive on the wrong side, many without helmets putting their lives and others at serious risk. Please deploy officers, and penalise violations. @mybmc
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Loustinianós Augustus (@princepoptimus) reportedThe evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.
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Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported@Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .
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PANKAJ JHA (@PANKAJJHA35093) reportedBSNL MTNL network searching for network position in full Mumbai city local train and metro all lines all route all over Mumbai city @BSNL_CHTD
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Raj (@rajscd) reported@bsnl_care @BSNLCorporate hello sir, bot getting BSNL or MTNL network in Bhajanpura and Khajuri Khas areas of Delhi. Pls see, it says not registered on network
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K Unnikrishnan Nair 🕉 (@kunniknair) reported@BSNLCorporate No one bothers to rectify MTNL Delhi FTTH No 21200682 since 3 days ! Net is down since 3 days. SoS. @JM_Scindia