MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 01/26/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (18%)

    Phone (18%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • AshwinSakariya Ashwin Sakariya (@AshwinSakariya) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio @JioCare No network behind Mazgaon Telephone Exchange.. Seems so MTNL has jammed ur networks..

  • sandesh_samant2 Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, State of Mahārāshtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • akadhikary Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, State of Mahārāshtra

    @ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary

  • sandeepK21 Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, State of Mahārāshtra

    @SiddhanthBhat @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • sardagk79 girish sarda (@sardagk79) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • akbars600 Akbar Merchant (@akbars600) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • shastry_arvind Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • mindtemple3 Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, State of Mahārāshtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • ShahbazWKhan Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • khanimran83 imran khan (@khanimran83) reported from Mumbai Suburban, State of Mahārāshtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • AjayDoshi2 Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • sandeepK21 Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, State of Mahārāshtra

    @LuhaAvinash @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • mystryparag Parag Mistry (@mystryparag) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • vvykera Vilaskumar Vykera (@vvykera) reported from Thāne, State of Mahārāshtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • niravsanghvi15 nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • JaamAadmi MumBawa (@JaamAadmi) reported from Mumbai Suburban, State of Mahārāshtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • AjayDoshi2 Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • moonstar_live Mayank Kumar (@moonstar_live) reported

    @BSNLCorporate dear bsnl why your services are not working in Delhi? Why it is always shows mtnl?

  • MdZubai20783994 Mohammed Zubair (@MdZubai20783994) reported from Hyderabad, Telangana

    @realakrai @vairaagini BSNL and MTNL have rented out 13,051 and 392 mobile tower sites respectively to private telecom service providers," of which Jio has rented 8,307 sites from BSNL and 137 from MTNL, as per the data shared by Prasad in the Lok Sabha. Khud k network bana leta

  • RKREALTO P (@RKREALTO) reported

    @MTNLOfficial @MTNLMbiOfficial We are facing disruption of intercom and MTNL Landline. Issue when spoken to mtnl authorities have been stated that the main cable has been stolen by some miscreants. When it will be resolved already 15days at thakur village Kandivali East Mumbai

  • raviyadav1921 Er.Ravi s yadav (युवराज) (@raviyadav1921) reported

    My landlines number is 28432485 is totally dead and due to which internet is not working... @MTNLOfficial @MTNLMbiOfficial @mtnl

  • MANISHST00786 MANISH TIWARI (@MANISHST00786) reported

    @MTNLOfficial DEAR MTNL USER YOUR DOCUMENENTS VERIFICATION IS PENDING PLEASE CALL CUSTOMER CARE NUMBER 9827942358 YOUR SIRVICE WILL BLOCK WITHIN 24 HOURS Today rcvd this majasking me to verify and download teams viewer. I suspect fraud @reliancejio

  • AmulyaFalak Amulya Falak (@AmulyaFalak) reported

    @nirmalavodafone Could you give some examples coz in my experience almost all retailers from flipkart 2 Amazon, Blinkit, nature's basket, swiggy etc deliver to that pin code, there is an issue for fiber broadband as neither Jio nor Airtel, TataSky are available its mostly either MTNL or local ISP

  • sonali_purohit SNP (@sonali_purohit) reported

    Is India going back to its old days wrt INTERNET? In Mumbai like city no use of Vodafone Idea,#airtel, #mtnl tried all them. Being loyal customer of vodafone since decades its very disappointing. No wonder JIO is capturing market. #VodafoneIdea @AirtelLTEmumbai @ViCustomerCare

  • SurabhiShanti Shanti Swarup (@SurabhiShanti) reported

    @HMOIndia my landline telephone no 022 23748821 is not working since last 4 months and no authorities are responding from MTNL MUMBAI and accounts manager mr malavia is behaving very rudely. every time the same problem faced by us. kindly look into the matter and do the needful

  • PankajIcloud PANKAJ SINGH (@PankajIcloud) reported

    @DoT_India @MTNLOfficial @TRAI Telephone Service of my Telephone Has been Suspended by Mtnl Delhi .in Service of my Telephone has not working from Feb 2020 . But I have recieved the bill inspite of non Service. But now Mtnl disconnect the Telephone..they AlsoNot attend22116698

  • kdisharani Kunal Isharani (@kdisharani) reported

    @MTNLMbiOfficial @MTNLOfficial my office landlines are dead since a few months. Not resolved even after putting in a complain. Using MTNL Landline only since its a valid proof of address, else have no need to even have such a lousy service. I am only paying for address proof!!