MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 11/23/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. Internet (8%)

    Internet (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • RajivGa84667724 Rajiv Gandhi (@RajivGa84667724) reported from Mumbai Suburban, State of Mahārāshtra

    Pathetic service Mtnl Mumbai. No help line number working no complaint response. @MTNLMbiOfficial @MTNLOfficial

  • jennazareth jennifer nazareth (@jennazareth) reported from Mumbai Suburban, State of Mahārāshtra

    Awaiting mtnl customer service to rectify our broadband @MTNLMbiOfficial

  • RajeshShroff17 Rajesh Shroff (@RajeshShroff17) reported from Mumbai Suburban, State of Mahārāshtra

    @hemant_ghai Sirji please advice on MTNL, I have lost lot of money and still holding. All other Telecom is going up and this is going down. Do you think this will ever see good days. Modi ji ki company hai iske acche din kab aayenge. Please advise.

  • firozeshakir Firoze Shakir (@firozeshakir) reported from Mumbai Suburban, State of Mahārāshtra

    @minazkhan1958 I gave up dumped #youtelecom almost10 years back . They are all the same the worst is #MTNL and @TikonaTIL

  • NaitikSays Naitik Shah (@NaitikSays) reported from Mumbai Suburban, State of Mahārāshtra

    @TheOfficialSBI I tried to make payment mtnl for the month of feb through @UPI_NPCI..Twice it failed but amt got deducted..Online complaint raised on 15th march..Already been over 2 months...still it is not resolved... As per ur msg resolution expected time was 45 days...

  • komeshrathari Ramesh Kothari (@komeshrathari) reported from Mumbai Suburban, State of Mahārāshtra

    @mybmcWardT One of the major concerns is cables running across building. While MSEB MTNL has assured underground cable network. Miles of cables still run across buildings.

  • rais_shk Rais Shaikh (@rais_shk) reported from Mumbai Suburban, State of Mahārāshtra

    Worst service provider in these troubled times is @MTNLOfficial On Morland Road in my ward MTNL Lines and data lines r down since 1 month and no officials r attending.

  • Veenabhakta Veena Bhakta (@Veenabhakta) reported from Mumbai Suburban, State of Mahārāshtra

    @vishuguttal Tommorrow early morning. Worried about net conmections. MTNL is down since morning.

  • vinodsw2014 Mr Vinod Warrier (@vinodsw2014) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial @SanjayDhotreMP @OfficeOfSDhotre Please intervene as other wireless networks are quite weak .complaint no mtnl.mumbai 6656

  • ebrahimsoorya Ebrahim Soorya (@ebrahimsoorya) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India Pls ask @MTNLOfficial @MTNLMbiOfficial @CMD_MTNL Our 12 MTNL Lines are Dead and Internet not working. 23717673 23717672 23700000 23710000 23782092 23742742 23085999 23717273 23465757

  • sandeep19april Sandeep Prabhakaran (@sandeep19april) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @TRAI inspite of repeated complaints nobody cares in mtnl as their technical couldn't even understand the issue. Such is the scenario! No wonder the company is in loss!

  • kinghenry003 Henry Wilson D'souza (@kinghenry003) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @EconomicTimes Don't go for MTNL. Worst service ever. My landline is dead since 1 week. Raised complaint online as well as twitter but no one attended it till date

  • lobo_sunita Sunita Lobo (@lobo_sunita) reported from Thāne, State of Mahārāshtra

    @mihirkotecha need your help sir to get a response from mtnl with regards to the non working of my parents landline telephone. Nobody from mtnl Mumbai or Mulund West is responding to calls on phone or twitter. Complaint number is 6030. @MTNLMbiOfficial @MTNLOfficial @CMD_MTNL

  • RajeevS3852 RS (@RajeevS3852) reported from Mumbai, State of Mahārāshtra

    @rsprasad ji not using our office landline/broadband service mumbai MTNL due to lockdown since 24th March. Our office is closed but receiving & paying bills regularly. MTNL replied that they have no instructions for any relief in lockdown period, hope for relief from your side.

  • jennazareth jennifer nazareth (@jennazareth) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial our office mtnl phone n broadband is not working. Too much loss of man hours n crucial work. 28399390. Tobit Engineers

  • KhuleLokesh lokesh khule (@KhuleLokesh) reported from Mumbai Suburban, State of Mahārāshtra

    @AGSawant hello Arvind Sir Please look into this issue we are not getting the salary from march. MTNL Hingwala Exchange under ACME Excellent Mangement LTD.

  • kinghenry003 Henry Wilson D'souza (@kinghenry003) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Don't go for MTNL. Worst service ever. My landline is dead since 1 week. Raised complaint online as well as twitter but no one attended it till date

  • sandeep19april Sandeep Prabhakaran (@sandeep19april) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial doesn't even work in monsoon, such is the infrastructure, when complaint about the issue one of the technician said 'dekha jayega jab monsoon ayega' now mtnl doesn't work here, just disconnects when there is slight wind and rain.

  • rmathias71 mathias 🆘 (@rmathias71) reported from Mumbai Suburban, State of Mahārāshtra

    @mtnl @MTNLOfficial @MTNLMbiOfficial please see the call dropping #dolphin network please don't ask me to DM.. Thank you...

  • GullanHomes Gullan Homes (@GullanHomes) reported from Mumbai Suburban, State of Mahārāshtra

    Please clean it up , very unhygienic MHADA CORNER SIGNAL mtnl telephone exchange LOKHANDWALA ROAD Versova @mybmcwardKW @MCGM_BMC

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • RakeshG14358859 Rakesh Grover (@RakeshG14358859) reported

    @MTNLOfficial @AshwiniVaishnaw @DoT_India can anyone tell me when will my MTNL landline and adsl start working. Will I ever get a response to my complaint. Wah re digital India

  • sudhirt72 Sudhir Tiwari 🇮🇳 (@sudhirt72) reported

    @AshwiniVaishnaw @amitsurg @narendramodi Sir kindly rejuvenate BSNL & MTNL...they have potential to leader in both WIRE and WIRELESS SERVICE..

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @sonivishal2288 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name@MTNLMbiOfficial,

  • GurudevKaran Karan gurudev (@GurudevKaran) reported

    @DoT_India @TRAI @BSNLCorporate The bsnl and MTNL cheating their customers they gave us BSNL 4G simcard but since one year but till now yet we are getting 3G network only sometimes 2G network, but BSNL collecting money plan in the name of 4G network

  • DholayDivya Divya Dholay (@DholayDivya) reported

    @MTNLMbiOfficial trying to lodge complaint on 26302198 for last 4-5 days for telephone dead & broadband disrupted service . IVR is going incomplete.Unable to get complaint no. Wud someone at Mumbai MTNL pls address the issue .

  • u_cant_hurt_me S.R (@u_cant_hurt_me) reported

    @geekyranjit @airtelindia is worst then Mtnl’s broadband. I’m using Airtel Xtream fiber since last 5 months, from last one month I’m facing serious issues, there’s no network for 4-5 days continuously and same thing happend for 4 times and airtel is unable to solve the issue.

  • rangiraeddy Rangira Eddy (@rangiraeddy) reported

    It's only in MTN where the first call will be disrupted by poor connection and you will not hear from the other side. The remedy is to kill the call and call again. At least this has been going on for many months now. #MTNMoMo, #mtnl #Airtel

  • RAMANKAIRA RAMAN KAIRA (@RAMANKAIRA) reported

    @AshwiniVaishnaw @narendramodi Sir, my MTNL Delhi's broadband is not working since last 15 to 20 days even complaint upto DGM broadband Delhi

  • KirtikumarB Kirtikumar Bandekar (@KirtikumarB) reported

    @MTNLOfficial Hi my telephone number 25270058 ( CA no.2050211501) is off since last more than 12 months.However I started getting bills without even starting the line in the area and we never used MTNL in last 2 months.

  • Sumit63684711 Sumit (@Sumit63684711) reported

    @MTNLOfficial worst services i have ever seen from MTNL, we people are encouraging govt based services but MTNL peoples doesn't want to work at all.. No dail tone since around 10 days even after giving so many complaints no action has been taken from MTNL