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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • The most recent signal from this area was received May 30, 1:49 AM GMT+5:30.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 and 400019 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 5 days ago
Mumbai Total Blackout 21 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Phone 2 months ago
Mumbai Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.

  • sandesh_samant2
    Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, Maharashtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • CAChirag
    CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, Maharashtra

    Since last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SethPutul63040
    DB Seth (@SethPutul63040) reported

    @Jeetuburdak Private telecom companies gained popularity over MTNL and BSNL largely due to the latter’s inefficiency and poor service standards. If they now begin to follow the same path, it would certainly be a matter of concern.

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • iamzigzagzia
    M (@iamzigzagzia) reported

    The condition of state departments is deplorable, most MTNL numbers operated by state govts are not in service anymore, the websites are not updated with the correct numbers either, there’s no way to reach them. One example is the labour dept of haryana, phone number 0124-2301138

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @JM_Scindia Sir MTNL is still not working. Please do something.

  • saurabhsin2525
    SAURABH SINGH (@saurabhsin2525) reported

    @MTN_Mumbai @MTNLOfficial @DoT_India Dear MTNL Team, mera number [9869110289] pichle kuch dino se "No Service" dikha raha hai. Mera plan active hai aur main network area mein hoon, phir bhi manual search karne par BSNL/Dolphin select nahi ho raha. Maine basic phone aur smartphone

  • wrestlinginvein
    Wrestling In Vein (@wrestlinginvein) reported

    In the era of 5G, @BSNLCorporate can't even Deliver normal 4G speed. @MTNLOfficial denies any possibility and network connectivity. Loses signal out of the blue, and you are in no man's land. What a pathetic show of work by BSNL and MTNL.

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @PMOIndia Sir MTNL doesn't work. Making complaint is not yielding. Please help.

  • RBALAJI21385575
    BALAJI THE MASS 2027 (@RBALAJI21385575) reported

    @moneygurusumit In future airtel, Jio and bsnl only available in the state of Tamil Nadu. Other states also airtel, Jio what ever government approves network available like maharashtra MTNL