MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 01/28/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (18%)

    Phone (18%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • guy92_hitesh HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution  as soon as possible.

  • khushalsoni_x खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • 3GGCK Gaurang gupta (@3GGCK) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • MariamJim3 Mariam Jim (@MariamJim3) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • subrata05876498 subrata kumar (@subrata05876498) reported from Mumbai Suburban, State of Mahārāshtra

    @MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai

  • sm63 Sanjay Mehta (@sm63) reported from Mumbai Suburban, State of Mahārāshtra

    I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!

  • manglani_haresh Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal

  • sumi_y3k Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • DarshilKMashru Darshil Mashru (@DarshilKMashru) reported from Mumbai Suburban, State of Mahārāshtra

    My father's Facebook account is under attack. Trying to call @MumbaiPolice, but strangely their MTNL line is faulty (02226504008). Please help.

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.

  • kariahiren1 karia hiren (@kariahiren1) reported from Mumbai Suburban, State of Mahārāshtra

    @TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.

  • rmganatra Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, State of Mahārāshtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • alok_am Alok (@alok_am) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)

  • ojas_kaka Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • pramodv12978689 pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, State of Mahārāshtra

    @PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • SachinPathak59 sachin pathak (@SachinPathak59) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • rahul_khosla Rahul Khosla (@rahul_khosla) reported

    @BSNL_HR @CGMHRBSNL i am new customer of BSNL Haryana GSM & very irritated that no networks at my place at delhi while roaming in MTNL network. Why I am paying you money when there is no service? Will such service take BSNL in succesful direction in future? Why will we take BSNL?

  • drjoshiscare Shachindra (@drjoshiscare) reported

    My clinic tel no 022-26149922 is not working for 3 months now. Despite repeated complaints! No response from MTNL. Mantriji how can we get Atmanirbhar when we cannot connect to the world ! @DoT_India @OfficeOfRSP @MTNLMbiOfficial

  • anmol_9200 @nmol @ror@ (@anmol_9200) reported

    This Is Protest For Us..! What We Get For Rs25 Today Will Be Sold For Rs250 To Us In A Couple Of Years... Where Is BSNL? MTNL? After Jio Entered The Space! Telecom Service Disrupted By Ambani..! Similar Is The Plan With Agriculture Field..!💯💯 Wake Up! #supportfarmer

  • shahprateekd PDS (@shahprateekd) reported

    @MumbaiPolice all cars and bikes going wrong side from Goregaon MTNL signal on SV road to Goregaon link road risking life's of incoming traffic from link road to Goregaon MTNL s v road. Needs strict action

  • 03Thansingh Than Singh (@03Thansingh) reported from New Delhi, National Capital Territory of Delhi

    @BSNLUPWEST @BSNLCorporate I have BSNL prepaid sim and not latching with MTNL. Very poor service.Whole day I couldn't talk any one.

  • fann_bigg Citizen (@fann_bigg) reported

    @jay__dangar @aajtak Govt should not let APMC fail like they did not support MTNL, BSNL n allowed corporate to take over telecom sector. u should read about why BSNL could not launch 4G service due to non support from govt.

  • rahul_khosla Rahul Khosla (@rahul_khosla) reported

    @10digiapp Really upset that you ******* delivering SIM for BSNL in Delhi region, where they have worst services in roaming at MTNL network...you lose ur customers and rapport in market when we take SIM from you and dont get service signals...pls think

  • RajanWalawalkar DrRajanDeoraoWalawalkar (@RajanWalawalkar) reported

    Good to bad & bad to worst,regarding MTNL Mumbai especially after merger with BSNL,Since one month my landline numbers internet service has conked,on multiple online complaints,it becomes functional for few minutes,when person responsible to confirm the service has been restored

  • InnocentSouul Mayur (@InnocentSouul) reported

    @MTNLMbiOfficial @MTNLOfficial Team, I want to disconnect my mtnl broadband service. Your services are not upto the mark as they usesld to be. Kindly tell me the process. Ur customer email I'd is not working. No1 picking call @customercare. Pathetic service. Waste of money.

  • mayanks_shah Mayank (@mayanks_shah) reported

    @MTNLMbiOfficial Complaint No.1801 dated 7th July 2020. Landline dead since then. Visited Vile Parle exchange. Till date no response Phone still dead I get an SMS saying "You issue is resolve". Whereas my issue is still outstanding. MTNL not capable of resolving such petty issues