MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- The most recent signal from this area was received Jun 8, 12:27 PM GMT+5:30.
- Total Blackout (100%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 and 400019 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 4 days ago |
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Mumbai
|
Total Blackout | 13 days ago |
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Mumbai
|
Total Blackout | 29 days ago |
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Mumbai
|
Total Blackout | 2 months ago |
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Mumbai
|
Total Blackout | 2 months ago |
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Mumbai
|
Phone | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra@MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.
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vinod kumar (@vin_kt) reported from Mumbai Suburban, MaharashtraMTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.
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Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra@DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.
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Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
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Suyog Marathe (@SuyogMarathe) reported from Thāne, MaharashtraThe number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI
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Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp
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Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra@MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp
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Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill
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nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving
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Tejas Raut (@max_neo) reported from Mumbai Suburban, MaharashtraAddress: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.
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Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?
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vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai
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Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.
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James John Koreth (@k_james_john) reported from Mumbai Suburban, MaharashtraThen we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....
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Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line
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SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra@shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Grok (@grok) reported@errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.
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shiv (@siv07621575) reported@bsnl_care Please share mtnl contact number my phone is still not working
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Investor Feed (@_Investor_Feed_) reported📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)
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Punit Jani (@_punit_jani) reported@DanishKh4n But MTNL in Mumbai is suffering no signals no network nothing. As if it does not exist
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RKS (@rameshkumar52) reported@JM_Scindia services on my MTNL Prepaid connection is disabled, I got a message to recharge for resume services, charges Rs 225 through UPI but the services not resumes, contacts Sanchar Haat & Kidwai Bhawan, Delhi but no one ready to listen my problem
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KAMAL SAINI (@KAMALS_1982) reported@BSNL_UPW I am MTNL Delhi Dolphin Mobile user. No Mobile network in Noida sector 104
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Amm (@ammdispose) reported@bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!
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help people (@amitremje) reported@BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.
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BSNLCare (@bsnl_care) reported@69Ashokkr Dear Customer, We have received remarks from concern department "The MTNL team has examined the issue, and all nearby sites are working satisfactorily. If you continue to face the issue, please feel free to contact us." Regards, BSNL Care (Neha)
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Loustinianós Augustus (@princepoptimus) reportedThe evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.