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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 26, 9:16 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Internet 3 days ago
Mumbai Phone 7 days ago
Mumbai Total Blackout 23 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • sursmi
    surendra shetty (@sursmi) reported from Mumbai Suburban, Maharashtra

    In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n

  • sandesh_samant2
    Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, Maharashtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • lele_ravindra
    giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial considering your network when u r closing MTNL

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • khanimran83
    imran khan (@khanimran83) reported from Mumbai Suburban, Maharashtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • nitin786_p
    Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, Maharashtra

    Dear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai

  • vikrantsawant80
    Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • g_sadhukha
    Gopal🇮🇳 (@g_sadhukha) reported

    @REDBOXINDIA Routed through govt teli network boost bsnl/mtnl

  • iRaj_r
    Rajesh Rajput (Technobuzz) (@iRaj_r) reported

    @imYadav31 Yeah....when I saw their ad for the first time in Dwarka, I switched from MTNL to them. But later,i faced some issues, so I moved to ACT, Jio, and Airtel.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @69Ashokkr Dear Customer, We have received remarks from concern department "The MTNL team has examined the issue, and all nearby sites are working satisfactorily. If you continue to face the issue, please feel free to contact us." Regards, BSNL Care (Neha)

  • JagdeepDESAI9
    Jagdeep DESAI (@JagdeepDESAI9) reported

    @Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate

  • amitdeora
    Amit Deora (@amitdeora) reported

    @MTNLMbiOfficial don't know why you guys switched off your network towers for Mobile in Thane?? Earlier there was no connectivity issue but oflate, the issue is consistent.. #mtnl Is it that #jio is paying to switch off the network?? @BSNLCorporate @MTNLOfficial

  • KettleAndTravel
    TRP @ Kettle & Travel👪🏝🏔✈️🏢 (@KettleAndTravel) reported

    @credofly Well, I beg to disagree. ICICI Bank and Credit Cards are good starting point but as a bank the strategy is very apparent that they want to go the volume route than value. They would offer Sapphiro branded as premium as LTF to everyone but there isn’t anything premium there. EPM which is premium is frequently facing operation issues with vouchers taking as long as 48 hours at times. Not that there is anything wrong with it but in my mind they are getting closer to being a MTNL to BSNL (BSNL here being SBI and the reference because MTNL used to be a lesser evil of the two when compared to BSNL)!

  • ritu_911
    Ritu (@ritu_911) reported

    @MTNLMbiOfficial Business landline is not working since Aug2025. Despite that we paid bills for Aug & sep2025. You are constantly generating bills for dead line. No complaints are taken at center.Cannot file online complaint as bills unpaid.Fedup with Mtnl

  • PoojaMishr68298
    Pooja Mishra (@PoojaMishr68298) reported

    @rutu609 @JioCare I am also facing same issue Even jio to mtnl call don't get connected

  • nelkamal
    SWARAJYA (@nelkamal) reported

    @BSNLCorporate I have ported my mobile no 9757290819 from MTNL mumbai to BSNL mumbai, I have been deprived from out going & Incomming call with not internet in my home network i.e.mumbai circle U R call center is not responding Pls do needful to resolve the issu

  • uniqsolsfoundtn
    Uniqsols Foundation (@uniqsolsfoundtn) reported

    @MIB_India mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?