MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017, 400019 and 400022.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 12/13/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (60%)

    Total Blackout (60%)

  2. Phone (30%)

    Phone (30%)

  3. Internet (10%)

    Internet (10%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Mukul_C mukul chhabria (@Mukul_C) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial since day before yesterday some websites are opening and some are not on MTNL broadband. If I use other ISP all websites work! Complaint number 6910. Tried broadband helpline but issue not resolved. Please rectify immediately.

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial mtnl mumbai my ogfice landline is dead since sat even after complaining still problem not solved. Horrible service.

  • keshav_karve Keshav Sanjeev (@keshav_karve) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare I am sorry to say so, you guys are such a farce! MTNL is lot lot better than you!! It’s better you guys sell petroleum products. Customer service is not your forte. 10 days n not even an engineer visit!!! Unimaginable in today’s world!!

  • thehimanshu99 Himanshu Nagpal (@thehimanshu99) reported from Mumbai Suburban, State of Mahārāshtra

    I am sick of complaining about the MTNL Broadband for frequent disconnections. When I complain, it gets started for sometime and then it again disconnects. To talk to customer executive consumes a lot of time in waiting!Happening since January @MTNLOfficial @MTNLMbiOfficial Help!

  • bluesea499 Nagasaaki (@bluesea499) reported from Mumbai Suburban, State of Mahārāshtra

    @mtnl my docket no is 888. Will you attend the complaint or be as lazy as gov dept. You don't have any responsibility. Since last 10 to 15days my LL is not working and have lodged the complaint but the department is sleeping. Need privatision of MTNL also.

  • KhernagarALM Khernagar ALM (@KhernagarALM) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @Dot_India has any service of 5 days a week been implemented at Bandra East Mumbai. Every Friday evening MTNL landlines shutdown to start by Monday 10:00 am...@PMOIndia @TRAI @CMOMaharashtra @manojsinhabjp

  • JIGNESH0852 JIGNESH SHAH (@JIGNESH0852) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since last 4 days my office land-line is not working. I'm complaining again n again but no respond from your side. Worst service by Mtnl. I feel that my complaint has fallen on deaf ears.

  • iamMFP Manoj palrecha (@iamMFP) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial mumbai 23007906 complaint no.9003 not resolved yet. Line transferred but internet not working. Half work done for work order no.187590 dated 09.01.2020. What a pathetic service by mtnl. Disgusting.

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial the mentioned number no1 is picking up calls, i think all has become deaft like mtnl. Such horrible services. Why govt is not selling mtnl or remove such employee from job wasting taxpayers money

  • ShivaCh85104854 Shiva Chaurasiya (@ShivaCh85104854) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial last six days our landline is not working & went to MTNL office as well & they said will send an engineer. Last six days we r facing issues. So worst experience.

  • vikasranadive Vikas Ranadive (@vikasranadive) reported from Thāne, State of Mahārāshtra

    @OfficeOfRSP my mtnl mumbai broadband phone 25411673 though online payment is made on 18th Jan not working as I have been informed on 20th Jan that payment not received.

  • kartikrpandit1 Kartik Pandit (@kartikrpandit1) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial ...tejpal road at vile parle East ...near zee electronics & pop Dwarkadish haveli dug and mtnl lines damaged...full society tel down...pl attend urgently..

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @pooja_chic @MTNLOfficial Lets start trend imporve mtnl service or sell it but stop haressing customer.

  • subratachat2000 SUBRATA CHATTERJEE (@subratachat2000) reported from Mumbai Suburban, State of Mahārāshtra

    @MoPNG_eSeva @mahanagargas A-301La Chapelle, Evershine Nagar, Malad West. Contact No.Mob. 9820025571, MTNL LL 28893602. Matter urgent. Please help

  • PotholeWarriors @PotholeWarriors🇮🇳 #RoadSafety 🏍🛵🛣 (@PotholeWarriors) reported from Mumbai Suburban, State of Mahārāshtra

    Excuse me . Its ur road n Citizen r asked to request MTNL to fix this sunken chambers.. Y u hv allowed this on middle of roads.. close n level this permanently no such manholes needed on roads..

  • chai2kul Chaitanya Kulkarni (@chai2kul) reported from Mumbai Suburban, State of Mahārāshtra

    @niravstoons There are taxes & cess for businessmen in India. India mein business karna paap hain. MTNL charges ₹250 per month to all businesses in Mumbai as service charge. There’s tax on Property, Sewage, Shutters, LED branding, Shops & Establishment, Health dept. 1/2

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Since sat phone is dead still not started, kindly wake up and clear the isuue , in a city lke mumbai we are facing such issue u can assume how they would be haressing in remote amd subarban area. Wake up mtnl strat the phone

  • PotholeWarriors @PotholeWarriors🇮🇳 #RoadSafety 🏍🛵🛣 (@PotholeWarriors) reported from Mumbai Suburban, State of Mahārāshtra

    @MMRDAOfficial @Indraje02944233 @mybmcRoads @RoadsOfMumbai @mybmcWardL @mybmcWardHW @mybmcWardHE Thats wonderful.. #Mmrda this should b fixed this way only... Also if @mtnl don't adhere n follow complaint.. Tell them to shift all their chambers away from road.. its should never b on running road as it breaks often

  • AdvSalimNakhwa Adv. Salim G. Nakhwa (@AdvSalimNakhwa) reported from Mumbai Suburban, State of Mahārāshtra

    The footpath on S.V. Road Goregaon W, Madina Manzil, opp DLH, near MTNL, is used for parking of bikes by staff & customers of hotel & bank. Inspite of requesting them to help, they dont care. Regular way for students & residents. Pls help @mybmc @MumbaiPolice @RoadsOfMumbai

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @TRAI my no 02223855854 number 8s not working since 7 days still my complain has not bene solved , bcause of this my business is suffering, horrible by mtnl. In online complain cont number been provided but no1 answering. Sham on mtnl

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • indiashar0914 Sharma Rakesh (@indiashar0914) reported

    @DoT_India @MTNLOfficial @CMD_MTNL Does MTNL still exist? Shared my number and details on Twitter DM regarding my landline for which i havent been receiving any bills. Customer care numbers are useless

  • Priya28286571 Priya (@Priya28286571) reported

    @MTNLOfficial Landline down from more than a year. Made several complaints but no result. Visited MTNL office at Borivali West as well but noone cares.Worst BILLS ARE GENERATED EVERY MONTH. Suffering like hell. Worst service. Phone number 022 28913765.

  • Priya28286571 Priya (@Priya28286571) reported

    @MTNLMbiOfficial @MTNLOfficial Landline down from more than a year. Made several complaints but no result. Visited MTNL office at Borivali West as well but noone cares.Worst BILLS ARE GENERATED EVERY MONTH. Suffering like hell. Worst service. Phone number 022 28913765.

  • prahlad_khanna PRAHLAD CHAND KHANNA (@prahlad_khanna) reported

    MTNL paid to working employees only & retired after 1/1/18. Employees retired prior to 1/1/18 have not yet paid although all were in service on 1/1/2007. 3 & half years are passed but nothing paid. Several died also. Sir every stages persuasion is done by our Association ( RTOWA)

  • satyajitnayak Satya (@satyajitnayak) reported from New Delhi, National Capital Territory of Delhi

    @arunbothra @mtnldelhi @MTNLOfficial no doubt, mtnl Delhi (ftth) is the worst in providing services. They behave as if they are doing a favour by serving you. Sarkari

  • GawriSunita Sunita Gawri (@GawriSunita) reported

    @arunbothra MTNL worst experience

  • sahaj_goyal Sahaj Goyal (@sahaj_goyal) reported

    @MTNLOfficial @MTNLMbiOfficial I wish to surrender my landline/Broadband connection from MTNL due to extremely poor services. Kindly help me with the procedure for the same. Which email should I communicate with?

  • RRizwan09 RRizwan Khan (@RRizwan09) reported

    72. NTPC (National Thermal Power Corporation) 73. MTNL (Mahanagar Telephone Network Ltd) 74. GAIL (Gas Authority of India Ltd) 75. Bharat Electronics 76. Bharat Earth Movers 77. National Fertiliser Corporation 78. Hindustan and Cochin Shipyards

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @jafarrizvi72 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Complaint Details. @MTNLMbiOfficial

  • ForeignMumbai Foreign_languages_mumbai (@ForeignMumbai) reported

    @MTNLMbiOfficial @DoT_India Line dead for one month, several complaints, but full bills paid. MTNL Not responding. Who do I escalate to? Why not help me discontinue MTNL service . Fed up.