MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mumbai come from postal codes 400017 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 28 days ago |
|
Mumbai Suburban
|
Phone | 28 days ago |
|
Mumbai
|
Internet | 1 month ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.
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Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra@MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .
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Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.
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Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, MaharashtraCan some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai
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Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill
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Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.
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Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.
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shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!
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Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp rto reqd at mtnl jog west signal… no rules followed at all anytime during the day…
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Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.
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Tejas Raut (@max_neo) reported from Mumbai Suburban, MaharashtraAddress: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.
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Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, MaharashtraDear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages
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Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra@AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.
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Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.
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Suyog Marathe (@SuyogMarathe) reported from Thāne, MaharashtraThe number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI
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Manish Sherughar (@sherughar) reported from Mumbai Suburban, Maharashtra@JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network
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Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra@MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp
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Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, MaharashtraWhat is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.
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Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra@reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
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disputedhandle3 (@disputedhandle3) reported@Ramanand06X @BSNLCorporate They should buy mtnl and upgrade or fix it.
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Vickram (@VikramModak5) reported@Adani_Elec_Mum Opposite to MTNL OFFICE TO MILAN SWEETS SQUARE street lights are not working @Adani_Elec_Mum @mybmc
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Ocean Wave (@Dynamo_2024) reported@volklub @dakuwithchaku Look at the intelligent support provided by BSNL. If you contact their customer care, whether through social media or their helpline number, they simply say, 'Sir, please visit your nearest MTNL and BSNL office to get this information. 1 of 2 .....
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Gopal🇮🇳 (@g_sadhukha) reported@REDBOXINDIA Routed through govt teli network boost bsnl/mtnl
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Uniqsols Foundation (@uniqsolsfoundtn) reported@MTNLOfficial why mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?
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Cockroach (@genz_cockroach) reported@wegro_app Even with the Govt guarantee, this 'Rating Watch Negative' is a big red flag for MTNL. Their unsupported rating is already at 'CRISIL D' because of liquidity issues. If they keep missing the T-3 funding dates for the escrow, even the guaranteed bonds might face heat.
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भारत। (@bhrata101) reported@DoT_India @DoT_India @PMOIndia your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve
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BSNLCare (@bsnl_care) reported@specsycoder Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the lack of BSNL network coverage in your area. As per the latest update received from the concerned MTNL team, all nearby 3G and 4G sites have been examined and are currently functioning satisfactorily. To further improve network coverage in the area, additional sites will be planned under the ongoing 4G expansion programme. We appreciate your patience and understanding while network improvement work is being planned. Regards, BSNL Care (Ankit)
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manjeet singh (@manjeet59767293) reported@MTNLOfficial @CMD_MTNL any customer care or help number not acoonecting here want active number who can pickup n listen my MTNL issue...need help call or text please