MTNL Outage Report in Mumbai, State of Mahārāshtra
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in Mumbai come from postal codes 400017.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at MTNL
MTNL is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Internet (50%)
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Total Blackout (31%)
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Phone (19%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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NLG
(@nlgogri) reported
from
Mumbai Suburban, State of Mahārāshtra
@shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.
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mathias 🆘
(@rmathias71) reported
from
Mumbai Suburban, State of Mahārāshtra
@Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏
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Alok
(@alok_am) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link
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Sanjay Mehta
(@sm63) reported
from
Mumbai Suburban, State of Mahārāshtra
I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!
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Richard Almeida
(@AlmeidaRich) reported
from
Mumbai Suburban, State of Mahārāshtra
@chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.
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piyush
(@piyush19612) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20
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subrata kumar
(@subrata05876498) reported
from
Mumbai Suburban, State of Mahārāshtra
@MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai
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Aiyub Patel
(@AiyyubPatel) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696
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karia hiren
(@kariahiren1) reported
from
Mumbai Suburban, State of Mahārāshtra
@TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.
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SoNu
(@Crypticlad) reported
from
Mumbai Suburban, State of Mahārāshtra
@Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.
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piyush
(@piyush19612) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20
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Gaurang gupta
(@3GGCK) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come
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Sanjay Patil🇮🇳
(@meSanjayGP) reported
from
Thāne, State of Mahārāshtra
@MTNLOfficial @rsprasad @SanjayDhotreMP Very Very worst service's of MTNL staff at Sahayog MTNL exchange, Manpada,Thane West, Mumbai Please look into issues. Land line dead last one month,This service is also given by paying all the bills on time every month ?? What's this???????
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SoNu
(@Crypticlad) reported
from
Mumbai Suburban, State of Mahārāshtra
@Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.
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Bone Cancer Warrior
(@manglani_haresh) reported
from
Mumbai Suburban, State of Mahārāshtra
@TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal
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Ojaswikrishna Dube
(@ojas_kaka) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.
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Pratik Shah
(@pratik1a) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @GoI_MeitY it’s more than 8 weeks all our business 8-9 landlines are not working . We are tired of complaining and we don’t have any response , please advise how do we do business and keep on paying MTNL rental charges for non working products every month @rsprasad
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खुशाल राजेंद्र सोनी
(@khushalsoni_x) reported
from
Mumbai, State of Mahārāshtra
@MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.
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Abhijit Samant Bjp
(@AbhijitSamant9) reported
from
Mumbai Suburban, State of Mahārāshtra
@rsprasad Dear sir over thousands of MTNL are not working over last 3 months.. I am referring to Darpan exchange whc is at Andheri east which has 4000plus lines not working for over 3 months.
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Rajendra Ganatra, Ph.D.
(@rmganatra) reported
from
Mumbai Suburban, State of Mahārāshtra
MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Shail Aditya
(@shailaditya) reported
@shantanughosh MTNL & BSNL were examples of profitability. Keeping Customer Care centre aside, MTNL was & remains a dependable wireline service provide from POTS to FTTH. BSNL for long in most regions was the sole wireline service provider & CellOne signals were available in remotest parts.
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Cata Paul 🃏
(@CataPaul2) reported
@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
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Shail Aditya
(@shailaditya) reported
@shantanughosh MTNL & BSNL were examples of profitability. Keeping Customer Care centre aside, MTNL was & remains a dependable wireline service provide from POTS to FTTH. BSNL for long in most regions was the sole wireline service provider & CellOne signals were available in remotest parts.
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Divyam Raj
(@divyamr23) reported
@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
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Vedang Gupte वेदांग गुप्ते वेदाङ्ग गुप्ते
(@GupteVedang) reported
@rohini_express It is the ground work to privatize the railways in future. It is deliberately being ruined by the govt, very soon, there will be intellectual support for its privatization in the media and SM. This is what has happened with every PSU- Air India, MTNL, BSNL.
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Shail Aditya
(@shailaditya) reported
@shantanughosh MTNL & BSNL were examples of profitability. Keeping Customer Care centre aside, MTNL was & remains a dependable wireline service provide from POTS to FTTH. BSNL for long in most regions was the sole wireline service provider & CellOne signals were available in remotest parts.
-
Divyam Raj
(@divyamr23) reported
@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
-
Vedang Gupte वेदांग गुप्ते वेदाङ्ग गुप्ते
(@GupteVedang) reported
@rohini_express It is the ground work to privatize the railways in future. It is deliberately being ruined by the govt, very soon, there will be intellectual support for its privatization in the media and SM. This is what has happened with every PSU- Air India, MTNL, BSNL.
-
Divyam Raj
(@divyamr23) reported
@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
-
Shail Aditya
(@shailaditya) reported
@shantanughosh MTNL & BSNL were examples of profitability. Keeping Customer Care centre aside, MTNL was & remains a dependable wireline service provide from POTS to FTTH. BSNL for long in most regions was the sole wireline service provider & CellOne signals were available in remotest parts.