MTNL outages and service status in Mumbai, Maharashtra
Some problems detected
Users are reporting problems related to: phone, total blackout and internet.
Full Outage Map
- MTNL generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 5, 5:45 PM GMT+5:30.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Mumbai come from postal codes 400017 and 400104 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at MTNL
MTNL is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 22 hours ago |
|
Mumbai Suburban
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 11 days ago |
|
Mumbai
|
Phone | 15 days ago |
|
Mumbai
|
Total Blackout | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra@arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?
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Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.
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Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money
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CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, MaharashtraSince last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India
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girish sarda (@sardagk79) reported from Thāne, Maharashtra@MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra@JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network
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Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, MaharashtraCan some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai
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Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra@MTNLMbiOfficial Sir. I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.
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girish sarda (@sardagk79) reported from Thāne, Maharashtra@MTNLOfficial @MTNLMbiOfficial @AshwiniVaishnaw govt is saying digital or digitalisation but our MTNL service is on and off from many months. Even after complaining online, now I just came to know offline complaints are mandatory. #poorserviceMTNL
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SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.
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Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, MaharashtraDear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main
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Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
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Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, MaharashtraI'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.
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James John Koreth (@k_james_john) reported from Mumbai Suburban, MaharashtraThen we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again
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vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra@MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.
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Tejas Raut (@max_neo) reported from Mumbai Suburban, MaharashtraAddress: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.
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Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra@DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
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Pallab (@Pallab924660059) reportedMTNL Delhi 4G on BSNL is working finely with VoLTE Support on 40439. Please select 40439 via Manual Network Search. @TG_TriGany
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Shishir Chaturvvedii (@ShishirAazad) reported@airtelindia My complaint number is 11032318198. No action since morning. When i contacted Khanpur, Delhi Airtel service store, they said our line man will come tomorrow. Such poor service. Kindly help. Even Mtnl's service was better than this.
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BSNLCare (@bsnl_care) reported@sanjeev44878467 Dear Sir, For more information and updates, kindly contact customer care or visit the nearest MTNL office. Regards BSNL-Care(Pravesh)
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Ocean Wave (@Dynamo_2024) reported@bsnl_care Shared the details via DM, but let me tell you that I have also been wasting my time doing this exercise, as for the last three years, both BSNL and MTNL have failed to restore even basic 2G network services, let alone 4G or 5G
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Sanatani General Caste (Modi Hates Us) (@jaihind2047) reported@AshwiniVaishnaw MTNL and BSNL stopped. No network 🛜
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Mukesh Mohan (@MMGUPTA) reported from Delhi, Delhi@MTNLOfficial What wrong is happening at your office. We have five Landline Numbers which are for commercial purposes. None of the number is working for past many days despite regular complaint. @JM_Scindia Kindly have a look, what technolgy MTNL is using in today's AI scenario.
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BSNLCare (@bsnl_care) reported@joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)
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Sankalp Shanbhag (@SankalpShanbhag) reported@bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.
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Ocean Wave (@Dynamo_2024) reported@bsnl_care Answer: Bharat Sanchar Nigam Limited (BSNL) is officially responsible for deploying and managing the 4G and 5G network infrastructure in the MTNL service areas (the Delhi and Mumbai circles). Msg 2 of 2.....