MTNL outages and service status in Mumbai, Maharashtra
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
The latest reports from users having issues in Mumbai come from postal codes 400013 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 9 days ago |
|
Mumbai
|
Total Blackout | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
|
Mumbai
|
Total Blackout | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
vinod kumar (@vin_kt) reported from Mumbai Suburban, MaharashtraMTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial
-
Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages
-
CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, MaharashtraSince last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India
-
Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, MaharashtraWhat is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.
-
supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra@MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO
-
suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, MaharashtraThough mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.
-
Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
-
Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra@arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?
-
SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra@shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.
-
shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!
-
suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw
-
Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.
-
Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill
-
Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.
-
Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra@reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi
-
vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra@GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days
-
Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra@AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.
-
Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money
-
Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra@MTNLMbiOfficial Sir. I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.
-
Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra@MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
-
Kushagra Sharma (@Kushagra_Shar) reportedI want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi
-
SANDEEP RANA Adv. ( मोदी का परिवार ) (@SandeepRana_BJP) reportedRespected Officer, Namastay 🙏🏻 I am Advocate, My Mobile No. 9968005815 service is closed by MTNL, my SIM is not working, i search Service Store office near me East Delhi but not found pl help me @GoI_MeitY @AshwiniVaishnaw
-
Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
-
Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi@NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.
-
KMKC_ (@KnKsnKarn) reported@Squeal MTNL ki story hi alag hai MTNL has not been sending paper bills for 2 yrs now. They expect uses to themselves Login online and download. And Local branches have stopped accepting cheques forcing to make Online payments. How will we give Address proofs of a telephone if needed
-
PaidFreeDroid (@PaidFreeDroid) reportedTRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. 📶 #TRAIReport #JioIndia
-
Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported@Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.
-
Dhiraj Agarwal (@Dhiraj27Agarwal) reported@MTNLOfficial @BSNLCorporate in my area Gurgaon Dhanwapur road laxman vihar mtnl network issue, even call is not coming on phone, pls resolved. Why not resolved the network problem.
-
Vidyut (@Vidyut) reportedIdea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.
-
BALAJI THE MASS 2027 (@RBALAJI21385575) reported@moneygurusumit In future airtel, Jio and bsnl only available in the state of Tamil Nadu. Other states also airtel, Jio what ever government approves network available like maharashtra MTNL