MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Mumbai come from postal codes 400017 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 17 days ago |
|
Mumbai Suburban
|
Phone | 17 days ago |
|
Mumbai
|
Internet | 27 days ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl
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Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra@arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?
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fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?
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Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money
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Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, MaharashtraMore than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.
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NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.
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NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai
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Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra@ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.
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Thakkar Ankit (@thakkarbankit) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial 26112942 , this land line has been not working since two months repeated complaints & requests @mtnl ville parle, have been falling on deaf ears . Kindly acknowledge the plight , of senior citizens staying here , & requesting a prompt action
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Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra@AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...
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TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, MaharashtraThough mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.
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Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra@pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?
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Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra@AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.
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Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
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teatime (@jaihind8422) reported from Mumbai Suburban, MaharashtraMTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.
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Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra@MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.
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MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra@MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259
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Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, MaharashtraWhat is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position in full Mumbai city BSNL MTNL mobile @BSNLCorporate
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BSNLCare (@bsnl_care) reported@specsycoder Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the lack of BSNL network coverage in your area. As per the latest update received from the concerned MTNL team, all nearby 3G and 4G sites have been examined and are currently functioning satisfactorily. To further improve network coverage in the area, additional sites will be planned under the ongoing 4G expansion programme. We appreciate your patience and understanding while network improvement work is being planned. Regards, BSNL Care (Ankit)
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Investor Feed (@_Investor_Feed_) reported📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)
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PaidFreeDroid (@PaidFreeDroid) reportedTRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. 📶 #TRAIReport #JioIndia
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BJP Minority Face (@TrueEnlighten) reported@EconomicTimes @JM_Scindia Sir, it will take just 2 simple actions to make MTNL best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased. @TRAI
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A.K.GUPTA (@DasguptaPronab) reported@BSNLCorporate @CMDBSNL FREE SIM ? Very very unprofessional =BSNL I am 25 years old customer of MTNL/BSNL from DELHI; MTNL has transferred shifted to BSNL. But customer service has become very very bad after BSNL taken over. Unable to lodge complaint to 18004444, NO RECORD AVAILABLE WITH BSNL.
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BSNLCare (@bsnl_care) reported@tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)
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PaidFreeDroid (@PaidFreeDroid) reportedTRAI June 2026 data: Airtel +29.89L, Jio +21.46L, Vi +1.63L, BSNL +94K wireless subscribers added. Reliance Com. -20, MTNL -11,284 - both lost users. Total net addition: 53.8L, with Airtel+Jio alone making up ~87% of it. The 2-horse race isn't slowing down. 📊 #TRAI #TelecomIndia
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Subhashree Sahoo (@Subhashree50520) reported@Truecaller Random Delhi folks are communicating on WhatsApp from unknown devices mtnl,bsnl etc. This has increased spam. Delivery boys or women network?
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KMKC_ (@KnKsnKarn) reported@Squeal MTNL ki story hi alag hai MTNL has not been sending paper bills for 2 yrs now. They expect uses to themselves Login online and download. And Local branches have stopped accepting cheques forcing to make Online payments. How will we give Address proofs of a telephone if needed