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MTNL outages and service status in Mumbai, Maharashtra

Some problems detected

Users are reporting problems related to: phone, total blackout and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 31: Problems at MTNL

MTNL is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 26 days ago
Mumbai Suburban Phone 26 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ichatterjee2803
    Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • AnisSay28101915
    Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    One month ago we applied for three MTNL lines in South Mumbai. We paid premium for numbers of choice. It’s a month since we paid for them, but yet to see the connection. Things are bad with @MTNLOfficial ..

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • a_dedhia
    Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line

  • Sri_Mumbai
    🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    BSNL MTNL mobile network coverage problem in full Mumbai city local train and metro journey all lines all route BSNL MTNL mobile network position searching for network position @JM_Scindia

  • asrayagiriraj
    Ashutosh Kumar Pandey (@asrayagiriraj) reported

    @TRAI Yes, GOI forces institutions to lease internet line only from MTNL , and MTNL provides third class service. Incubator, institutes everywhere internet goes down every other day.

  • DasguptaPronab
    A.K.GUPTA (@DasguptaPronab) reported

    @BSNLCorporate @CMDBSNL FREE SIM ? Very very unprofessional =BSNL I am 25 years old customer of MTNL/BSNL from DELHI; MTNL has transferred shifted to BSNL. But customer service has become very very bad after BSNL taken over. Unable to lodge complaint to 18004444, NO RECORD AVAILABLE WITH BSNL.

  • PraveenKumGarg9
    Praveen Kumar Garg (@PraveenKumGarg9) reported

    @CMDBSNL sir can I see bsnl mtnl revival soon, mtnl fiber n जीएसएम services all are almost died, I want to be with mtnl like govt services but without support not possible. Mynl fiber deposit money gas not been refunded for past two years.

  • afterallyourmy
    Apnafuturekyahoga (@afterallyourmy) reported

    Bruhh wtf fire brigade ko call karna pada 😭and this fkin mtnl- all safe

  • uniqsolsfoundtn
    Uniqsols Foundation (@uniqsolsfoundtn) reported

    @MTNLOfficial why mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    BSNL MTNL mobile network coverage not available in full Mumbai city @BSNL_BIHAR

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    BSNL MTNL network searching for network position in full Mumbai city local train and metro all lines all route all over Mumbai city @BSNL_CHTD

  • abhiyogi
    Yogi (@abhiyogi) reported

    @Ajaykumaarji @airtelindia BSNL was the best! I had a BSNL in Karnataka and then MTNL sim (in Mumbai) and it was too good, and I used to get signal even in the most remote areas. Unfortunately private sector killed it and I had to switch to a private service provider

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RambirS37056866 Dear Customer, Greetings of the day! This is to inform you that your Complaint H0433186850364 has been addressed by the department confirms that MTNL team has examined the issue and found that all existing nearby sites are working satisfactorily. Further improvement of (1/2)