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MTNL Outage Report in Mumbai, Maharashtra

Why is my MTNL service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Mumbai come from postal codes 400104 , 400013 and 400022 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 6 days ago
Mumbai Phone 11 days ago
Mumbai Phone 15 days ago
Mumbai Phone 21 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • k_james_john
    James John Koreth (@k_james_john) reported from Mumbai Suburban, Maharashtra

    Then we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • nbn64
    Speak Truth & My Views Jai Hind (@nbn64) reported

    @sherryontopp Is it not Responding BSNL is down the drain MTNL Down the drain

  • Ajju8888
    Ajay Paudel (@Ajju8888) reported

    @BSNLCorporate From 3rd January, there is no network here . Be it BSNL or MTNL. Almost 19 days passed..

  • sundaramshrik
    సత్యం சிவம் सुन्दRm (@sundaramshrik) reported

    @mashrujeet @MNCDFbombay @RoadsOfMumbai For some special reason maybe driven by certain powerful elements,road work on westbound mtnl side is on v v slow pace,barricades still in place/westbound traffic frm sv rd inorbit drives dangerously on narrow eastbound lane near flyover/all forced to be atmanirbhar for our lives

  • alam_raa
    Raza Alam (@alam_raa) reported

    @mtnl_delhi Hi, My name is Raza Alam and my nearest MTNL office is at eidgah delhi ,there is no broadband connectivity since last 7 days I have complaint many times online and through phone but no response as of now. My complain docket no is 373313. Kindly help me

  • LGinwalla
    lailu (@LGinwalla) reported

    @MTNLOfficial mtnl as usual having WiFi network issues. The only thing worse than the network is the customer service. You can call 100 times and still have information and no response.!!

  • shuklaksrs
    K S Shukla (@shuklaksrs) reported

    @MTNL @BSNLCorporate @MTNLMbiOfficial Your 2G network in CBD Belapur Navi Mumbai often becomes non functional. My Dolphin number does not catch even BSNL signals. Is there any hope for revival of MTNL and BSNL 2 G

  • nareshkgautam
    naresh kr gautam (@nareshkgautam) reported

    @rsprasad @OfficeOfRSP @PMOIndia gd mng sir. My self wrkng in gtb hospital. Its govt & covid hospital. MTNL Net not working since 18.12.. i made lot of complaints to them. But nobody care. Pls look in to matter sir. Its account branch handling 2000 staff salary. I m requesting.

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported

    @MumbaiPolice Goregaon West mtnl flyover junction. No zebra crossing without divider. No walking signal. Daily few get injured

  • panks0502
    Pankaj Agrawal (@panks0502) reported

    @MTNLMbiOfficial Facing zero MTNL broadband since last 3 days again. RED ADSL light. Booked complaint online. 1151. Landline 24382300. Mobile 9820291567. Please help.

  • hopesushil
    Sushil (@hopesushil) reported

    @rsprasad Dear Sir as per your promise mtnl/bsnl service Better my telephone number and Jahangirpuri Delhi telephone exchange not working last one month i hope you looking this Issue @mtnl_delhi @ndtvindia