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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 22 days ago
Mumbai Suburban Phone 22 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • DrIqbal23
    Dr Iqbal (@DrIqbal23) reported from Mumbai Suburban, Maharashtra

    @airtelindia I had an issues with my landline number which is out of service since 8 to 10 days and no work is done to resolve my issue I am afraid that that Airtel is becoming second mtnl No hearing

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • sehgal_charan
    Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra

    @arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..

  • RamnathkarK
    Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw My MTNL LL attached to Darpan Xchange in Mumbai is out of order since 1year. No clarity on its restoration. So deprived of proper Internet facility. Have to depend on expensive mobile network or be at the mercy of unorganized sector local cable. Disgusting state.

  • mindtemple3
    Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, Maharashtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • shastry_arvind
    Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • ichatterjee2803
    Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    One month ago we applied for three MTNL lines in South Mumbai. We paid premium for numbers of choice. It’s a month since we paid for them, but yet to see the connection. Things are bad with @MTNLOfficial ..

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • thakkarbankit
    Thakkar Ankit (@thakkarbankit) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial 26112942 , this land line has been not working since two months repeated complaints & requests @mtnl ville parle, have been falling on deaf ears . Kindly acknowledge the plight , of senior citizens staying here , & requesting a prompt action

  • Prashantktsing
    Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @DoT_India MTNL dolphin network down since 19/04/2022 night in NL complex, Dahisar East, Mumbai-400068 area. This is happening for second time in a week. Requesting early resolution of the issue

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    Searching for network position BSNL MTNL mobile in full Mumbai city @bsnl_care

  • uniqsolsfoundtn
    Uniqsols Foundation (@uniqsolsfoundtn) reported

    @MIB_India mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PraveenKumGarg9 Dear Customer, Greetings of the day! To get a new MTNL SIM connection, kindly visit your nearest MTNL Customer Service Center (CSC) with a valid ID proof and required documents. Our team will assist you with the SIM issuance process. Regards, BSNL Care (Neha)

  • DJ_positivity
    Positive (@DJ_positivity) reported

    @MTPHereToHelp @RoadsOfMumbai rickshaws and motorbikes breaking signals at MTNL Signal junction BKC, totally out of control and increasing discipline challenges. This needs serious attention.

  • Mars_Krishna
    Krishnamurthy Manjunatha (@Mars_Krishna) reported

    @my_musings_ind I don't get it. What kind of comparison is this. Yes, MTNL , DoT yes we stood in line for 3 years...that's was bad. You getting passport in a week is correct, and the normal...you should say, our time , olden time was bad...Newer time, today is OK...it's not heaven...ITS NORMAL... nothing more..

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    @Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KnKsnKarn Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our MTNL customer care helpline, or visit your nearest MTNL office for personalized support. We are here to help! Regards,  BSNL Care (Neha)

  • Satyam_On_Web
    Satyam Pandey (@Satyam_On_Web) reported

    @Ajaykumaarji @bsnl_care Tried myself sometimes back was getting cellone and mtnl signal for calling at random times, no internet. This situation is in Tikri, Gurgaon. Thankfully the test paid off as I didn't want to take chances on my main number with porting.

  • ViMansuperhero
    Vi Man (@ViMansuperhero) reported

    Before 2016: 🟢 Airtel 🟢 Vodafone 🟢 Idea 🟢 BSNL / MTNL 🔴 Docomo 🔴 Reliance 🔴 Aircel 🔴 MTS 🔴 Uninor 🔴 Telenor 🔴 Videocon 🔴 Hutch 🔴 Spice 🔴 Loop 🔴 CellOne After 2020: 🟢 Airtel 🟢 Jio 🟢 Vodafone Idea 🟢 BSNL Is this good or bad?

  • gitcommitrepeat
    *** Commit Repeat (@gitcommitrepeat) reported

    There was a time when India had at least 7-8 operators... Idea, Airtel, hutch, aircel, Rcom, Tata, BSNL, MTNL... Everything went to **** after 2014