MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 02/23/2026 07:25

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (20%)

    Phone (20%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • alok_am Alok (@alok_am) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear Sir As a customer am chasing MTNL to topup broadband account but not get through to the link, phone and even on Twitter.Twt sent to MYNL,like last month again facing the issue of not able to top up for broad band as OTP is not received after applyingon the link

  • nlgogri NLG (@nlgogri) reported from Mumbai Suburban, State of Mahārāshtra

    @shilpaanand It seems that was done strategically to promote JIO. I went to MTNL residential quarter of my area for complaint, there I come to know 50 % of MTNL staff have opted VRS and they are not replaced since 2 years.

  • subrata05876498 subrata kumar (@subrata05876498) reported from Mumbai Suburban, State of Mahārāshtra

    @MoitOfficial i know my tweet is waste for you but still i am facing a tough time without Mtnl faults. My no 022-25579449 is down since 15 days and no one is attending. Hope you may direct your subordinate for the same , i got no response from the higher officials in Mumbai

  • rmganatra Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, State of Mahārāshtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • piyush19612 piyush (@piyush19612) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • 3GGCK Gaurang gupta (@3GGCK) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial The worst of it's kind, it seems lot of ground staff has taken mass VRS , left MTNL with nearly no ground staff. Now when we lodge a complain, it is clearly told by complain receiving person, they do not have staff our phone will be attend when some one will come

  • sm63 Sanjay Mehta (@sm63) reported from Mumbai Suburban, State of Mahārāshtra

    I retain the original number and have stayed through all - from Max Touch to Orange to Hutch to Vodafone. And I’m okay with one more change now to VI. They’ve provided good service right through. Today also, their hotspot rescues me from a very unreliable and flaky MTNL fibre!

  • ojas_kaka Ojaswikrishna Dube (@ojas_kaka) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial My MTNL landline and broadband is not working past 1½ months. Complaint registered multiple times but of no help... Kindly look into the matter.

  • khushalsoni_x खुशाल राजेंद्र सोनी (@khushalsoni_x) reported from Mumbai, State of Mahārāshtra

    @MTNLOfficial My telephone is not working. I am facing this problem from past 9-10 months. I can't share my contact no. On social media but have complaint 3-4 times in mtnl office madanpura/byculla. They told they will resolve the problem with 4-5 working days yet haven't done.

  • pratik1a Pratik Shah (@pratik1a) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @GoI_MeitY it’s more than 8 weeks all our business 8-9 landlines are not working . We are tired of complaining and we don’t have any response , please advise how do we do business and keep on paying MTNL rental charges for non working products every month @rsprasad

  • kariahiren1 karia hiren (@kariahiren1) reported from Mumbai Suburban, State of Mahārāshtra

    @TOIMumbai @MTNLOfficial this is true. My office landline number is not working for more than a month now but mtnl has still not resolved my complaint. My number is 022-22658901.

  • AlmeidaRich Richard Almeida (@AlmeidaRich) reported from Mumbai Suburban, State of Mahārāshtra

    @chai2kul MTNL is collecting monthly Phones Charges but does not bother to attended to Complaints. I am paying for Zero Calls. Telephone Exchanges don't have staff so you can't cancel your Service.

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial My landline is faulty since last 5 weeks, we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • rmathias71 mathias 🆘 (@rmathias71) reported from Mumbai Suburban, State of Mahārāshtra

    @Pravinumraniya1 @MumbaiMirror Yes of course it the best company for middle class citizens.. I to use mtnl mobile sim but mtnl have to give better customer service.. To people.. 🙏🙏🙏

  • AbhijitSamant9 Abhijit Samant Bjp (@AbhijitSamant9) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad Dear sir over thousands of MTNL are not working over last 3 months.. I am referring to Darpan exchange whc is at Andheri east which has 4000plus lines not working for over 3 months.

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNl issue was resolved immediately after that tweet to Ravi Shankar Parasad Ji.

  • manglani_haresh Bone Cancer Warrior (@manglani_haresh) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @DoT_India The phones of MTNL were not working for more than 2 months from June 2020. How is the dept justified in sending bill for rentals?? Is this a case of Andher Nagri Chowpat Raja?? @PiyushGoyal

  • meSanjayGP Sanjay Patil🇮🇳 (@meSanjayGP) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial @rsprasad @SanjayDhotreMP Very Very worst service's of MTNL staff at Sahayog MTNL exchange, Manpada,Thane West, Mumbai Please look into issues. Land line dead last one month,This service is also given by paying all the bills on time every month ?? What's this???????

  • piyush19612 piyush (@piyush19612) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad @MTNLOfficial MTNL Mumbai customer service center is not properly working from Feb 20 we so many complaints all officeal person they said staff is not available for work phone network (internet) not working from feb20

  • Crypticlad SoNu (@Crypticlad) reported from Mumbai Suburban, State of Mahārāshtra

    @Chaiti I am guessing that your MTNL issue was resolved immediately after that tweet to Ravi Shankar Prasad Ji.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Lodha Mr. Lodha (@Mr_Lodha) reported

    Dear @TheOfficialSBI pls change your customer care number from MTNL to some other network. Trying calling you from morning 10:00 a.m still not getting connected and the Numbers are :- 022-27579865 & 022-27579851

  • Satishpanditg Satish Sharma (@Satishpanditg) reported

    @MTNLOfficial @DoT_India Where is this going by MTNL since last 3 years, there is no improvement Mr. Shailesh Chouhan ji also knows about this why let's see the network of Gandhinagar

  • ghaniahuja Ghanshyam (@ghaniahuja) reported

    Don't Switch, BSNL Maharashtra Horrible Network, no coverage and no grievance redressal, issues more on Saturdays, Sundays & Holidays, Same is with MTNL, today is Monday network yet to start in Ulhasnagar & Ambernath

  • santkum08080624 santkumar (@santkum08080624) reported

    @addl_1 @DCPDwarka @mharshaips Sir, i met an accident at about 1730hrs on 21.08.22 near MTNL gate, sector 6, dwarka, in which my car DL2CAU6961 was smashed by a truck/troller no. NL01AB8081. I wish to file a complaint for the accident and spent 02 hrs in sect 9, police station to get acknowlegment.

  • DocKushal Dr. Kushal (@DocKushal) reported

    @MTNLOfficial Dear Sir, my MTNL (Delhi circle number) 9013****00, not working since yesterday, showing “Invalid SIM”. Not able to receive calls from hospital or from my patients. Kindly help ASAP. Or do u suggest PORTing it to Jio/Airtel?

  • bhrummers Sachin Sawant (@bhrummers) reported

    @AGSawant @MTNLMbiOfficial my internet connection is disrupted for atleast 3 days now and tired of banging my head on the customer care my doc num is 4295, landline num is 24982757 . it seems that mtnl has vowed unless customer don't come on knee they will not restore service.

  • paytmbankcare Paytm Bank Care (@paytmbankcare) reported

    @anupama_shastri Hi Anupama, your transaction of Rs. 744 to MTNL Delhi under order 32****57 was successful. Kindly note that the delivery of the products or services solely depends on the merchant's service and delivery policy. (1/3)

  • shettyjai007 Jaideep Shetty (@shettyjai007) reported

    @MTNLOfficial @DoT_India "If you have a MTNL mobile connection and you are expecting to receive a SMS, Please visit nearest MTNL office. The network is available there." Just heard this, anyone with the same experience.

  • RajDevesh01 Raj Devesh (@RajDevesh01) reported

    money. He is also pshing existing customers to abandon mtnl and opt for private service provider. Mtnl official might be getting bribed to weaken mtnl customer base.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @LakhotiaMitesh @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name