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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 29 days ago
Mumbai Suburban Phone 29 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • jaihind8422
    teatime (@jaihind8422) reported from Mumbai Suburban, Maharashtra

    MTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • a_dedhia
    Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @DoT_India MTNL dolphin network down since 19/04/2022 night in NL complex, Dahisar East, Mumbai-400068 area. This is happening for second time in a week. Requesting early resolution of the issue

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw My MTNL LL attached to Darpan Xchange in Mumbai is out of order since 1year. No clarity on its restoration. So deprived of proper Internet facility. Have to depend on expensive mobile network or be at the mercy of unorganized sector local cable. Disgusting state.

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported from Mumbai Suburban, Maharashtra

    @mybmc Location is goregaon MTNL. However my question is will you only act on specific complaint and will not act as per bombay high court judgment where you have to remove all illegal hoardings and register case. So are you waiting for us to file contempt proceedings

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..

  • miteshyogi
    Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    MTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @MTNLOfficial In all over Mumbai local train journey MTNL mobile searching for network position no proper network coverage in all over Mumbai

  • EmulateTo
    While You Believed 🫵®️ (@EmulateTo) reported

    @InvestorOfJAMMU VI will share bsnl mtnl infra. The support which government gave to jio is now being extended to Birla. Why I don't know, but with govt support VI can turn a new leaf.

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @IndianTechGuide BSNL MTNL network searching for network position in full Mumbai city local train and metro journey all lines all route

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @bsnl_care Question: Which entity is responsible for the deployment of 4G and 5G network infrastructure within the MTNL service circles? Msg 1 of 2.....

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, Greetings of the day! We regret the inconvenience caused to you due to the network coverage issue in your area. Your concern regarding BSNL/MTNL mobile network availability has been noted and will be forwarded to the concerned team for verification and necessary action. BSNL is continuously working towards improving network coverage and providing better connectivity to customers. Regards, BSNL Care (Kusum)

  • rahulrajsahay
    Rahul Raj (@rahulrajsahay) reported

    @cb_doge @Starlink Suggestion : Instead of pitching it as a D2C thing, offer it as an uplink for BSNL/MTNL, the state owned operator who is the sole ISP attempting to connect these villages. Let them handle customer KYC etc + the last mile connectivity. Best of both worlds.

  • teacoffeeetc
    Aniket (@teacoffeeetc) reported

    A space agency should build rockets. NASA builds rockets. It's common sense. Then, BJP has had bad record with privatization. they killed the BSNL and MTNL. they only privatize wheh it could benefit certain crony capitalists.

  • h_pongilath
    Hari Krishnan Pongilath (@h_pongilath) reported

    Letter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements

  • RAJNIG1108
    Rajat Nigam (@RAJNIG1108) reported

    @MTNLMbiOfficial My landline 022 27563460 was surrendered in Feb 2023 after being inactive for almost 4 years before that. Now suddenly I hv recvd the bill asking for payment. Someone in MtNL please help