MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Internet | 1 month ago |
|
Mumbai Suburban
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Phone | 1 month ago |
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Mumbai
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Internet | 2 months ago |
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Mumbai
|
Phone | 2 months ago |
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Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, MaharashtraWhat is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.
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SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra@MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .
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Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra@Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.
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Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp
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nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving
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Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, MaharashtraDear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main
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Yash Charitable Trust (@ArpanYCT) reported from Mumbai Suburban, MaharashtraMTNL: Phones not working for eight months. No answers, no response to complaints verbal or written… what is the infusion going to do?
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giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra@MTNLOfficial considering your network when u r closing MTNL
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Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages
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Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
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Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777
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Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra@AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.
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Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.
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Suyog Marathe (@SuyogMarathe) reported from Thāne, MaharashtraThe number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI
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fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?
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shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.
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🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!
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Pragya (@pragy_jha) reported from Mumbai Suburban, MaharashtraHi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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KMKC_ (@KnKsnKarn) reported@Squeal MTNL ki story hi alag hai MTNL has not been sending paper bills for 2 yrs now. They expect uses to themselves Login online and download. And Local branches have stopped accepting cheques forcing to make Online payments. How will we give Address proofs of a telephone if needed
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Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
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EmraanQ (@imkhan0909) reported@MTPHereToHelp @MumbaiPolice Urgent attention needed at MTNL Signal, Jogeshwari West. Bike & gig riders frequently drive on the wrong side, many without helmets putting their lives and others at serious risk. Please deploy officers, and penalise violations. @mybmc
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Mayank Desai (@Amiyank) reportedThe street lights on the GMLR road from Inorbit Mall through the Vasari hill to MTNL junction on SV Road Goregaon are not working for past 3 days causing much trouble to the pedestrian and 2W users especially in these rains . This can cause serious accidents.@mybmc
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PaidFreeDroid (@PaidFreeDroid) reportedTRAI June 2026 data: Airtel +29.89L, Jio +21.46L, Vi +1.63L, BSNL +94K wireless subscribers added. Reliance Com. -20, MTNL -11,284 - both lost users. Total net addition: 53.8L, with Airtel+Jio alone making up ~87% of it. The 2-horse race isn't slowing down. 📊 #TRAI #TelecomIndia
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Raman Kumar (@Raman_musicking) reported@bsnl_care They are saying your call is connected to bsnl up west and we can't help with your query as it is from bsnl Delhi. Please call mtnl Delhi. And gave me a number that nobody picked up the call
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Mani Nadar (@mknadar) reported@mybmc Hi BMC,below roads of MTNL flyover in goregaon west SV road nearby signals has lot of potholes which is danger for bike riders, please fix those potholes, these holes appearing from last 2 weeks, wasn't there before rain... Please address it
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Ran (@ranros2020) reported@MTPHereToHelp please make the left turn at MTNL signal at SV road coming from Radisson hotel fully free. It creates long queues behind as the signal time is around 80 seconds. The left is quite open and vehicles can easily take a left without obstructing those coming from Malad side. Please consider
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Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported@Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .
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A.K.GUPTA (@DasguptaPronab) reported@BSNLCorporate @CMDBSNL FREE SIM ? Very very unprofessional =BSNL I am 25 years old customer of MTNL/BSNL from DELHI; MTNL has transferred shifted to BSNL. But customer service has become very very bad after BSNL taken over. Unable to lodge complaint to 18004444, NO RECORD AVAILABLE WITH BSNL.