1. Home
  2. Companies
  3. MTNL
  4. Mumbai
MTNL

MTNL outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 1 month ago
Mumbai Suburban Phone 1 month ago
Mumbai Internet 1 month ago
Mumbai Phone 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • khanimran83
    imran khan (@khanimran83) reported from Mumbai Suburban, Maharashtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • Shashindren
    Shashindren.P.G (@Shashindren) reported from Mumbai, Maharashtra

    @MTNLMbiOfficial Sir.  I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue with our MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells us that We will have to take a new cable from junction at 14th road to our building. number is 26481259

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mungekar_PM Dear Customer, We welcome your interest in porting your MTNL Mumbai number to BSNL. Kindly visit your nearest BSNL CSC or authorized retailer with your valid ID proof and existing mobile number for porting assistance. Thank you for choosing BSNL. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dynamo_2024 Dear Customer, Greetings of the day! For any specific information regarding BSNL 4G network availability in the MTNL service areas, kindly contact BSNL Customer Care at 1800-180-1503. Our team will assist you with the required information and support. Should you require any further assistance, please feel free to reach out to us. Regards, BSNL Care (Nishuka)

  • aksh_yay
    Akshay (@aksh_yay) reported

    @swapnamhatre_ They will be up and running before this weekend is over… the ones outside MTNL building are the worst.. as the road is also narrow!

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @rinkuruna In Mayur Vihar Ph. 3 Post office, network problems have been sorted out by the MTNL and now the network is working fine.

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    BSNL MTNL mobile network coverage problem in full Mumbai city local train and metro journey all lines all route position is searching for network @IndianTechGuide

  • TechSignalX
    Tech Signal (@TechSignalX) reported

    📶 TRAI has released India's telecom subscriber report for June 2026. Subscriber additions: • Airtel: +2.98 million • Jio: +2.14 million • Vodafone Idea (Vi): +163K • BSNL: +94K • MTNL: -11K Airtel added the highest number of new users during the month. Which SIM do you use as your primary network? 🤔

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ajinkyagavhan10 Hi, The issue mentioned by you is related to MTNL services. Kindly contact MTNL customer care for further assistance regarding this matter. If you are facing any issue related to BSNL mobile services, please share the details with us, and we will be happy to assist you. Regards, BSNL Care (Avantika)

  • SuhasVithal
    Suhas Pandharpurkar (@SuhasVithal) reported

    @my_musings_ind @India_from_2014 Dear 6 years r very less compare to my case. My father applied for MTNL landline connection in 1993 when he retired from MbPT and never got connection till 2002. In year 2002, my again applied freshly for MTNL Landline connection in new scheme i.e. only incoming facility, we got.

  • sukutyagi
    Sukesh Tyagi (@sukutyagi) reported

    @MTNLOfficial @mtnl Netwotk is not available in Noida. I was having urgent work but due to network issue, failed to complete the task as OTP was to be received on MTNL number. Please do something to correct network issue in Noida..

  • haguregummies
    gummy #HOP1UM (@haguregummies) reported

    Hutch and Idea both merged with Vodafone (operating as Vi in India) Aircel went bankrupt Docomo and Telenor were merged with Airtel MTNL now mainly provides landline support as a subsidiary of BSNL