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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 21 days ago
Mumbai Suburban Phone 21 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • satishmutha2
    satish ***** (@satishmutha2) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my hospital landline 26685747 not working since one week , multiple complaints but no reply , causing so much inconvenience but Mtnl not bothered , and most irresponsible

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • probish
    prabhat (@probish) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • saxena7001
    SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • miteshyogi
    Mitesh Yogi (@miteshyogi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Broadband down and connection issues faced for the past few weeks, infinite complaints made but issue still not resolved. MTNL no. 26860028, can check the history of complaints made.

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

  • ArpanYCT
    Yash Charitable Trust (@ArpanYCT) reported from Mumbai Suburban, Maharashtra

    MTNL: Phones not working for eight months. No answers, no response to complaints verbal or written… what is the infusion going to do?

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • nitin786_p
    Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, Maharashtra

    Dear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    Dear Customer, We have received a response from the concerned department stating that the number does not belong to Faridabad BA. Kindly contact SDO MTNL Faridabad at 9868138737 for further assistance. Also, please share the SIM registration address so that we can assist you further accordingly. Regards, BSNL Care (Mubeen)

  • nelkamal
    SWARAJYA (@nelkamal) reported

    @BSNLCorporate I have ported my mobile no 9757290819 from MTNL mumbai to BSNL mumbai, I have been deprived from out going & Incomming call with not internet in my home network i.e.mumbai circle U R call center is not responding Pls do needful to resolve the issu

  • Desh_ka_network
    Desh ka Network (@Desh_ka_network) reported

    🚨 BIG BREAKING: Telecom Giants Slapped with Heavy Fines! 🚨 TRAI cracks the whip on poor network and service quality! 💥 A total penalty of ₹1.9 Crore has been imposed on Indian telecom operators in FY26 for flouting quality of service norms. The Penalty Hit-List: 🔴 #BSNL (Maximum Penalty): ₹57.5 Lakh 🔴 #Airtel: ₹48 Lakh 🔴 MTNL: ₹37 Lakh 🔴 #VodafoneIdea: ₹31 Lakh 🔴 Reliance Jio: ₹17 Lakh The Government is sending a clear message: Stop the network drops or pay the price! 📉📞

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. BSNL MTNL is continuously working towards improving and strengthening network coverage across Mumbai through ongoing network enhancement activities, BTS upgrades, and infrastructure improvements. We appreciate your patience and support while these improvements are being carried out. Regards, BSNL Care (Gopal)

  • KettleAndTravel
    TRP @ Kettle & Travel👪🏝🏔✈️🏢 (@KettleAndTravel) reported

    @credofly Well, I beg to disagree. ICICI Bank and Credit Cards are good starting point but as a bank the strategy is very apparent that they want to go the volume route than value. They would offer Sapphiro branded as premium as LTF to everyone but there isn’t anything premium there. EPM which is premium is frequently facing operation issues with vouchers taking as long as 48 hours at times. Not that there is anything wrong with it but in my mind they are getting closer to being a MTNL to BSNL (BSNL here being SBI and the reference because MTNL used to be a lesser evil of the two when compared to BSNL)!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dynamo_2024 Dear Customer, Greetings of the day! For any specific information regarding BSNL 4G network availability in the MTNL service areas, kindly contact BSNL Customer Care at 1800-180-1503. Our team will assist you with the required information and support. Should you require any further assistance, please feel free to reach out to us. Regards, BSNL Care (Nishuka)

  • ArakshitaM
    Arakshita Mohapatra (@ArakshitaM) reported

    @BSNLCorporate @CMDBSNL @robertravi21 No Network around Delhi and Delhi NCR of MTNL and BSNL mobile operator 😭😭😡😡 . I think that's Government services very poor 😭😭 . anyway it should clear all issues then publics automatically will be connect . Otherwise public go to private operators

  • MJ593051442
    M.J. (@MJ593051442) reported

    The advance plan to help the Scientists to quit It happened with ONGC & MTNL that's how the Corporates plan new Venture with zero expertise Pouching acclaimed talents & establishing their business Slowly ISRO HAL DRDO will rot away the same way Find the #RSSDesignerDTrail Time🌞.

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Searching for network position in full Mumbai city BSNL MTNL mobile

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)