MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 02/04/2026 12:30

February 04: Problems at MTNL

MTNL is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (19%)

    Phone (19%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mindtemple3 Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, State of Mahārāshtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • sardagk79 girish sarda (@sardagk79) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • saxena7001 SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • sandesh_samant Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, State of Mahārāshtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • saxena7001 SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • akbars600 Akbar Merchant (@akbars600) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • JaamAadmi MumBawa (@JaamAadmi) reported from Mumbai Suburban, State of Mahārāshtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • shastry_arvind Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • RamnathkarK Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • AjayDoshi2 Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • vvykera Vilaskumar Vykera (@vvykera) reported from Thāne, State of Mahārāshtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • niravsanghvi15 nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • khanimran83 imran khan (@khanimran83) reported from Mumbai Suburban, State of Mahārāshtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • mehulozaa Mehul Oza (@mehulozaa) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.

  • ShahbazWKhan Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • mystryparag Parag Mistry (@mystryparag) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • sandesh_samant2 Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, State of Mahārāshtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ramandialnet RAMANATHAN KRISHNAN (@ramandialnet) reported

    BSNL takes over MTNL's Delhi and Mumbai mobile network operations The development has come on the back of BSNL's proposal sent to the telecom department on October 27 this year, expressing interest to manage networks in twin circles on outsourced basis.

  • ArAkashSharma Akash Sharma (@ArAkashSharma) reported

    @rsprasad Sir, I think it's a time to revive public sector, MTNL and BSNL, we all are facing problems now.

  • snehgaj SGg (@snehgaj) reported

    @ShatruganSinha The MSP promise is quite similar to non working mtnl lines in Mumbai try getting it fixed, the service exists on paper.

  • kinga380 Vishnu Poddar (@kinga380) reported

    @harishrajput_DL @INCIndia Ola and uber k aane se, un logo ko realise hua k customer is the king... But vo realise hone me thode der ho gyi... Same was the case with MTNL and BSNL, unhe jab tak realise hua, vo companies k pàs customer bache nhi... Ab blame aap chahe modi ko do ya ambani ko.. Doesn't matter

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @Raghven19550762 We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @DRuzbeh @MTNLMbiOfficial We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.@MTNLMbiOfficial

  • fahadaslam2000 Fahad Aslam (@fahadaslam2000) reported from New Delhi, National Capital Territory of Delhi

    @ViCustomerCare Hi Vi India. My number belongs to BSNL which is currently roaming on Vi India’s Delhi network because of BSNL’s ICR agreement between MTNL & Vi. I don’t think this is a problem because of Vi, but instead it’s your ICR agreement.

  • nitanshu1 The_Nitaunshu Kargutkar (@nitanshu1) reported

    @MTNLMbiOfficial Your service won't let us to live peacefully! We have Faulty telephone wire since March 2020. We are paying 800₹ bill for 0 service! Applied for fiber optic cable. No one reverted.Ppl are interested to use your service, but your staff behaviour is making people to leave mtnl.

  • nitanshu1 The_Nitaunshu Kargutkar (@nitanshu1) reported

    @DoT_India @TRAI pls help us! We are being harrassed by pathetic service provided by MTNL. We are paying bills regularly despite of which they aren't providing proper service. We pay for 6 MBps speed. But when their net works which is rarely it has hardly 1 Mbps speed. Pls help.

  • svrajan76 S. V. Rajan (@svrajan76) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial @CMD_MTNL Complaint for a dead landline registered more than 10 days back not addressed. Docket number 2291. Your customer service sucks. Any chance of fixing it? #MTNL #FAIL #CustomerService