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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 27 days ago
Mumbai Suburban Phone 27 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    Harassment of MTNL mumbai sir I am having landline telephone of mtnl munbai in versova exchange sir facing lots of problem regarding the line is not working despite paying the monthly rental to them saying cable fault hai pls do my work

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • shastry_arvind
    Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • sherughar
    Manish Sherughar (@sherughar) reported from Mumbai Suburban, Maharashtra

    @JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

  • MajumdarBarnali
    Barnali Majumdar (@MajumdarBarnali) reported from Mumbai Suburban, Maharashtra

    @pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @AshwiniVaishnaw govt is saying digital or digitalisation but our MTNL service is on and off from many months. Even after complaining online, now I just came to know offline complaints are mandatory. #poorserviceMTNL

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • saxena7001
    SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • yasheshudani
    YASHESH UDANI (@yasheshudani) reported

    @reliancejio Jio connection air Fiber and Internet in Ghatkopar is worst then MTNL Hopeless staff , no communication, Advance payment made but no connection on promise time and no service , no call back. No one should take new connection in such pathetic service by local team.

  • naukhezamu
    Md Naukhez Anwar (@naukhezamu) reported

    @TRAI You are saying that you will correct all my problems. You have not solve the issue of mtnl and bsnl how can you solve the problem of the other company

  • VikramModak5
    Vickram (@VikramModak5) reported

    @Adani_Elec_Mum Opposite to MTNL OFFICE TO MILAN SWEETS SQUARE street lights are not working @Adani_Elec_Mum @mybmc

  • rajagopalan8
    Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported

    @Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .

  • Vidyut
    Vidyut (@Vidyut) reported

    Idea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321. Loads of people who use separate numbers for banking and social media would vote for this.

  • _Investor_Feed_
    Investor Feed (@_Investor_Feed_) reported

    📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)

  • ajit_k1
    ajit (@ajit_k1) reported

    Sir MTNL network is completely black out in pitampura delhi. My MTNL no. is 9013852592. Kindly Help. @JM_Scindia

  • TrueEnlighten
    BJP Minority Face (@TrueEnlighten) reported

    @EconomicTimes @JM_Scindia Sir, it will take just 2 simple actions to make MTNL best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased. @TRAI

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, This is to inform you that your complaint number G2233181445103 has been addressed by the concerned team. We have received revert from the concerned department that only few handsets are working for VoLTE service on BSNL Delhi.check handset list on MTNL website. If you need any further assistance please feel free to contact us.  Regards, BSNL Care (Lokendra)

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    Searching for network position in full Mumbai city BSNL MTNL mobile @BSNLCorporate