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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400070 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 18 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 2 months ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported from Mumbai Suburban, Maharashtra

    @mybmc Location is goregaon MTNL. However my question is will you only act on specific complaint and will not act as per bombay high court judgment where you have to remove all illegal hoardings and register case. So are you waiting for us to file contempt proceedings

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • akadhikary
    Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, Maharashtra

    @ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

  • vvykera
    Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • lele_ravindra
    giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial considering your network when u r closing MTNL

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra

    @JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • sherughar
    Manish Sherughar (@sherughar) reported from Mumbai Suburban, Maharashtra

    @JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    @ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.

  • JaamAadmi
    MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ArjunSi15936288
    Arjun Singh (@ArjunSi15936288) reported

    @pushpendrakum 1.TATA Motors Limited misappropriates retirement benefits Corpus in collusion with EPFO is a bigger scam involving DHC Judge Tara Vitasta Ganju(now transferred)😭 2.A Robert Jerard Ravi, CMD MTNL doesn't refund postpaid deposit Rs1000/ customer who ported out.Millions did.

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • SanjivC85786714
    Sanjiv Chaudhary (@SanjivC85786714) reported

    @BSNLCorporate unable to get sms code to Port my MTNL number to BSNL? What should be done ?Please help

  • vinod_padukone
    Vinod Padukone (@vinod_padukone) reported

    @JM_Scindia Mtnl Mumbai sim not available more than year.. still recharging without use.... Can't port out due to sim damage

  • saurint
    Saurin Tana (@saurint) reported

    @BSNLEmployees Network in Mumbai is very bad, VOWIFI is also not working. Earlier atleast mtnl network was working 3G over here network is not there at all also indoor homes and offices also no network. JIO has 100% much better network private company network are best.

  • RGian_
    #DemocracyWillNotBeDeleted (@RGian_) reported

    @rishav_sharma1 @Broufus True story I was 15, my home landline was down for almost a month, after getting fed-up with MTNL, I called Information & Broadcasting ministry to demand the phone be repaired. Within 24hrs my phone was working and MTNL zonal manager called to inquire if phone was working fine.

  • nileshkbhatia
    Nilesh Bhatia (@nileshkbhatia) reported

    @jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.

  • Jitendr47183080
    Jitendra (@Jitendr47183080) reported

    @MTPHereToHelp attn. needed Surve Chock(Kurla LBS/Bkc MTNL junction).Taking right turn becomes a trap for motorist to jump signal while coming from Shri Krishna Chock on LBS marg &turning towards Kurla Depot,as no Right turn &straight signal lights on Right side of the BKC road.

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.