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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 23 days ago
Mumbai Total Blackout 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago
Mumbai Total Blackout 3 months ago
Mumbai Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • a_dedhia
    Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • thakkarbankit
    Thakkar Ankit (@thakkarbankit) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial 26112942 , this land line has been not working since two months repeated complaints & requests @mtnl ville parle, have been falling on deaf ears . Kindly acknowledge the plight , of senior citizens staying here , & requesting a prompt action

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road👍👍

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw My MTNL LL attached to Darpan Xchange in Mumbai is out of order since 1year. No clarity on its restoration. So deprived of proper Internet facility. Have to depend on expensive mobile network or be at the mercy of unorganized sector local cable. Disgusting state.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported from Mumbai Suburban, Maharashtra

    @mybmc Location is goregaon MTNL. However my question is will you only act on specific complaint and will not act as per bombay high court judgment where you have to remove all illegal hoardings and register case. So are you waiting for us to file contempt proceedings

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @DoT_India MTNL dolphin network down since 19/04/2022 night in NL complex, Dahisar East, Mumbai-400068 area. This is happening for second time in a week. Requesting early resolution of the issue

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Mantravadi007
    Mantravadi (@Mantravadi007) reported

    @JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @amishmm Dear Customer, Greetings of the day! We have received remarks from the concerned department: 'Please set the APN as bsnlnet and check handset compatibility with the MTNL SIM.' Regards, BSNL Care (Pravesh)

  • chaudhary_raju
    Raju Chaudhary (@chaudhary_raju) reported

    After 20 years with private operators, I ported my numbers to BSNL in Nov 2025 in MTNL Delhi Circle expecting better 4G services. Unfortunately, the experience has been extremely difficult with multiple network and service issues for the last 3 months.

  • pjavkar
    Prabhakar Javkar प्रभाकर जावकर 🇮🇳 (@pjavkar) reported

    These days, in the name of service, many companies have become completely careless. People buy products simply because they trust a reputed name like Godrej. However, by outsourcing service contracts to external agencies, these companies are damaging their own reputation. @GodrejAppliance, it’s time to fix this while you still can—otherwise it won’t take long to end up like MTNL or BSNL.

  • Vidhus66
    Vidhu Shekhar (@Vidhus66) reported

    @MTPHereToHelp Bangur Nagar Signal, Inorbit Signal, RATNA HOTEL SIGNAL, GOREGAON MTNL. You name it and all the signals. I personally transverse through all these, like a mute spectator stand alone when RED and experience blatant violation. People look at me as if I am foolish to stand.

  • ShishirAazad
    Shishir Chaturvvedii (@ShishirAazad) reported

    @airtelindia My complaint number is 11032318198. No action since morning. When i contacted Khanpur, Delhi Airtel service store, they said our line man will come tomorrow. Such poor service. Kindly help. Even Mtnl's service was better than this.

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • iamzigzagzia
    M (@iamzigzagzia) reported

    The condition of state departments is deplorable, most MTNL numbers operated by state govts are not in service anymore, the websites are not updated with the correct numbers either, there’s no way to reach them. One example is the labour dept of haryana, phone number 0124-2301138

  • iamrakeshbansal
    Dr. Rakesh Bansal (@iamrakeshbansal) reported

    MTNL Can’t Pay Bond Interest on Time India’s state telecom company MTNL is in money trouble. It couldn’t put funds into a special escrow account for the next interest payment on its bonds due to not having enough cash. This is for the 6th half-yearly payment on 7.75% bonds, due March 24, 2026. The bonds have government backing, so if MTNL defaults, the govt might step in. #MTNL #FinanceNews

  • nelkamal
    SWARAJYA (@nelkamal) reported

    @BSNLCorporate I have ported my mobile no 9757290819 from MTNL mumbai to BSNL mumbai, I have been deprived from out going & Incomming call with not internet in my home network i.e.mumbai circle U R call center is not responding Pls do needful to resolve the issu