MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 01/27/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (18%)

    Phone (18%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • SatyenMehta1 Satyen Mehta (@SatyenMehta1) reported from Mumbai Suburban, State of Mahārāshtra

    @karanbhasin95 @MahimaShastri @SwarajyaMag Agree. But what stops the Government from PSU Disinvestment, and why spend tax payer money to revive deadwood companies like MTNL & BSNL. What stops Government from shutting down redundant Ministries like I&B, Tourism & Culture, Steel, Sports, Civil Aviation etc etc

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    @TataTeleBiz we booked new braodband connection engineer came and refuse to do wiring as i am having already tata connection , this is any rule. Are u fooling customer. No1 do such thing not even mtnl

  • arvind730 arvindsolanki (@arvind730) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Hi, My MTNL telephone (No. - 26572656 CA - 2060376323) last 20 days boradban not working. I have lodged online complaint thrice and even i have lodged complaint by calling there call centers - nothing happened. Even the officers are not responding.

  • shailendranrb Shailendra Mohan (@shailendranrb) reported from Mumbai Suburban, State of Mahārāshtra

    @abhijit_sathe 😂 Sir, what you perhaps mean is when MTNL starts promising it. For instance @VodafoneIN promises it, but never provides #fact

  • Leilahzeenat Leezus (@Leilahzeenat) reported from Mumbai Suburban, State of Mahārāshtra

    @devbhatia @MTNLOfficial It's because of the fire two weeks ago. Almost all of the landlines in Bandra aren't working. MTNL's helpline number is down

  • MANOHAR45091585 MANOHAR (@MANOHAR45091585) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @mtnl @MTNOFFICIAL Inspite of numerous Tweets to @MTNLOfficial regarding my refund .yesterday i received call from a female of Mtnl to visit Vile Parle EAST with all documents. Its a shocking to get such bad service from Mtnl. i m interested in my refund of Rs 5000

  • krdave K.R.Dave🇮🇳 (@krdave) reported from Mumbai Suburban, State of Mahārāshtra

    We have surrender our MTNL lines as hoorible service

  • Sandeep97878194 Sandeep (@Sandeep97878194) reported from Mumbai Suburban, State of Mahārāshtra

    I would suggest MTNL to provide service to their customer otherwise there is lot of option available in market. If MTNL is not capable then they have to move out from market.

  • MANOHAR45091585 MANOHAR (@MANOHAR45091585) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNL @MTNOFFICIAL SIR i have come to your Bandra office at least 15 times but got disappointed when you fail to refund my Security Deposit. ,Its is a surprising and shocking tht MTNL DOES such behaviour to the clients.. very bad attutude

  • Sandeep97878194 Sandeep (@Sandeep97878194) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Sir, My telephone line is dead since last 3-4 months. I tried to log complaint from your helpline but it always busy, so i tried to register complaint through selfcare site. I have log complaint 3 times still there was no response from MTNL. Consumer no.2081231804

  • AdvSalimNakhwa Adv. Salim G. Nakhwa (@AdvSalimNakhwa) reported from Mumbai Suburban, State of Mahārāshtra

    @Akhil_C @mumbaitraffic @smart_mumbaikar @mtptraffic @MumbaiPolice @RidlrMUM @CPMumbaiPolice @RoadsOfMumbai This is almost every signal. The Goregaon MTNL signal on S.V.Road has been a permanent place for a group of beggars. It seems they are working under some syndicate. But how come it is not noticed or ignored by authorities.

  • jainlalit75 AJ......देशहित से बढ़कर कुछ नहीं..... (@jainlalit75) reported from Mumbai Suburban, State of Mahārāshtra

    @mybmc @mybmcWardMW it's a garbage laying on side of footpath near chembur naka signal and MTNL office. request you to please remove and take action against the responsible one.

  • Sandeep97878194 Sandeep (@Sandeep97878194) reported from Mumbai Suburban, State of Mahārāshtra

    Dear MTNL team and Mr. A.K.Garg Managing director of MTNL trying to be debt free organisation without satisfying their customer. They want to become debt free without any service. I have raised complaint multiple time the same has been closed without resolving issue.

  • pushpendraaS Pushpendra Sanghvi (@pushpendraaS) reported from Mumbai Suburban, State of Mahārāshtra

    Reason told me at ur home u have one tata connection and you cant own second. What the reason u r giving to avoid doing work worst than mtnl.

  • amitjain1602 Amit (@amitjain1602) reported from Mumbai Suburban, State of Mahārāshtra

    Still our problem not resolve. Very bad service of MTNL

  • sandesh_samant Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, State of Mahārāshtra

    People who've never used MTNL/BSNL SIM cards can afford to say this. 😏

  • WittysparkCAM Anand Mohan Chitta (@WittysparkCAM) reported from Mumbai Suburban, State of Mahārāshtra

    @AskAmbedkar 15 yeas back when flush with cash,, things weren't very different at MTNL.. they asked me to fill so many forms and sent me. Desk to desk that I told the staff there that they wouldn't survive too long with that kind of service..

  • chai2kul Chaitanya Kulkarni (@chai2kul) reported from Mumbai Suburban, State of Mahārāshtra

    @enlightedcitiz2 MTNL though in losses have worthy assets in Mumbai & Delhi. Its fibre optics network if leased can earn million. Problem is MTNL spends 83% of its total income on employee salaries & perks.

  • krantis kranti salvi (@krantis) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial my MTNL phone line has not been operational since June. Hence no service of the internet connection from this line. We have paid for whole year in advance for the unlimited uninterrupted internet connection..this is the third month of no interest service from you.

  • MANOHAR45091585 MANOHAR (@MANOHAR45091585) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNL Due to RECENTZ FIRE in MTNL,Bank of India Bandra turner rd branch service is out of order,pass book are not updated due to failure in internet service provided by MTNL. how long it will take to resume the service work is suffering and statements tequired for ITR

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • HitenderKumar16 Hitender Kumar (@HitenderKumar16) reported

    @Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.

  • divyamr23 Divyam Raj (@divyamr23) reported

    @JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?

  • CataPaul2 Cata Paul 🃏‍‍‍ (@CataPaul2) reported

    @IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.

  • CataPaul2 Cata Paul 🃏‍‍‍ (@CataPaul2) reported

    @IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.

  • HitenderKumar16 Hitender Kumar (@HitenderKumar16) reported

    @Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.

  • SatyajitM111 Satyajit Majumdar (@SatyajitM111) reported

    Government of India to compensate Customers of MTNL for no service in Mumbai and Navi Mumbai. Who would pay for the loss? They are the most irresponsible and super inefficient Telecom Service Provider. TRAI please issue directive to MTNL in Mumbai. PMO to take note.

  • divyamr23 Divyam Raj (@divyamr23) reported

    @JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?

  • divyamr23 Divyam Raj (@divyamr23) reported

    @JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?

  • HitenderKumar16 Hitender Kumar (@HitenderKumar16) reported

    @Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.

  • SatyajitM111 Satyajit Majumdar (@SatyajitM111) reported

    Government of India to compensate Customers of MTNL for no service in Mumbai and Navi Mumbai. Who would pay for the loss? They are the most irresponsible and super inefficient Telecom Service Provider. TRAI please issue directive to MTNL in Mumbai. PMO to take note.