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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 and 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 12 days ago
Mumbai Suburban Phone 12 days ago
Mumbai Internet 23 days ago
Mumbai Phone 26 days ago
Mumbai Total Blackout 1 month ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • DrIqbal23
    Dr Iqbal (@DrIqbal23) reported from Mumbai Suburban, Maharashtra

    @airtelindia I had an issues with my landline number which is out of service since 8 to 10 days and no work is done to resolve my issue I am afraid that that Airtel is becoming second mtnl No hearing

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • shastry_arvind
    Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

  • AnisSay28101915
    Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176

  • akadhikary
    Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, Maharashtra

    @ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • gurikaur6
    Guri Kaur (@gurikaur6) reported from Yashodham, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial what's wrong with the Network? No 3G network since last 3 4 WEEKS in Miraroad #mtnlnetwork #mtnlservices #mtnl

  • AayushMatkar04
    Aayush Matkar (@AayushMatkar04) reported from Thāne, Maharashtra

    NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MarwSubhash Dear Customer, This is to inform you that your complaint number F1533164597044 has been addressed by the concerned team. We have received revert from the concerned department that currently, BSNL 4G services are compatible with a limited range of handset models. Customers are advised to verify their device compatibility before use. The updated handset compatibility list can be checked on the official MTNL/BSNL website for reference. If the device is not compatible, users may need to update their handset to access BSNL 4G services effectively. if you have any further issue feel free to reach out us. Regards, BSNL Care (Kusum)

  • mklpoe
    mkl (@mklpoe) reported

    @BSNLCorporate @MTNLOfficial I have ported two MTNL numbers to bsnl. Unable to do tele verification through 1507. The customer care is not able to hear me. Please check your records for verifying how many times I have attempted this. How am I supposed to use the bsnl sims?

  • Desh_ka_network
    Desh ka Network (@Desh_ka_network) reported

    🚨 BIG BREAKING: Telecom Giants Slapped with Heavy Fines! 🚨 TRAI cracks the whip on poor network and service quality! 💥 A total penalty of ₹1.9 Crore has been imposed on Indian telecom operators in FY26 for flouting quality of service norms. The Penalty Hit-List: 🔴 #BSNL (Maximum Penalty): ₹57.5 Lakh 🔴 #Airtel: ₹48 Lakh 🔴 MTNL: ₹37 Lakh 🔴 #VodafoneIdea: ₹31 Lakh 🔴 Reliance Jio: ₹17 Lakh The Government is sending a clear message: Stop the network drops or pay the price! 📉📞

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)

  • Varunbro57
    Adi (@Varunbro57) reported

    @MTNLOfficial Hello team what is the point of issing sim if company is just not able to provide network coverage like always from previous many days couldn't understand what happens with mtnl always especially in delhi very sad to see customer just have to complain again and again and nothing

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)

  • tajar_grag
    Rajat Garg (@tajar_grag) reported

    @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

  • VikramModak5
    Vickram (@VikramModak5) reported

    @Adani_Elec_Mum Opposite to MTNL OFFICE TO MILAN SWEETS SQUARE street lights are not working @Adani_Elec_Mum @mybmc

  • pmstweet46
    ***.tweet (@pmstweet46) reported

    @BSNLCorporate Your operations are beyond my comprehension. WTF do you even offercroaming including MTNL when you have known for more than 2 years that it isimpossible to connect to MTNL network since it does exis tnot anymore. HTF am I supposed

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @CycleIndia_ As per response received from concerned po it is submitted that on date mentioned, there was a technical issue due to server down at Delhi circle level. The issue was affecting all post offices under the circle. A ticket was immediately raised with DC mumbai MTNL Vide Ticket No-TIC5847550 and the matter was escalated to higher authorities. The server issue has now been resolved and all counters at Vikaspuri Sub Post Office are functioning normally w.e.f All public transaction including POSB, PLI , Speed Post etc are being attended to. The inconvenience caused to the public due to this technical glitch is regretted Normal services have been restored.