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MTNL Outage Report in Mumbai, Maharashtra

Why is my MTNL service not working?

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The latest reports from users having issues in Mumbai come from postal codes 400104 , 400013 and 400022 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Total Blackout (45%)
  • 45% Phone (45%)
  • 10% Internet (10%)

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 6 days ago
Mumbai Phone 12 days ago
Mumbai Phone 15 days ago
Mumbai Phone 21 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • pkroy
    Pk Roy (@pkroy) reported from Belapurpāda, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL FTH Broadband not working for a fortnight or so.. Complaint Docket No. 9465, 7338 on different dates. Connection under CBD Belapur (Navi Mumbai) Exchange. Strange nobody called even (Landline working, Alternate number working).

  • bobbyaggarwal
    vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial #brkumar1945 after repeated complaints n visiting mtnl our phone 28805649 is not working/dead since one month mr kumar 9821152279

  • KartikeeYadav1
    Kartikee (@KartikeeYadav1) reported from Mumbai Suburban, Maharashtra

    @mansoors2972 And it's not MTNL fault it's MCGM who start digging everywhere and damages he cable and Road every other day .... besides it's best to switch to other service provider now ..

  • ConchitaBV1
    Conchita B Vast (@ConchitaBV1) reported from Mumbai Suburban, Maharashtra

    @BankiMistry @mybmc @mybmcWardKE They never care.. in my area.. it looks like spider man was practicing... i am sure half the wires arent even connected anymr.. i had MTNL line n Hathway.. v had to remove n throw the wires.. they dnt bother... guess no money is made after disconnection so y bother...

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • Mohamme34306738
    Mohammed Ameen (@Mohamme34306738) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mera MTNL NO IS 2834 9870 he mera ye no 1 and half years se band he me ne bohot bar complaint ki magar koi response nahi mila he pliz halp as.

  • paradkar_dr
    Dr Hemant Paradkar (@paradkar_dr) reported from Mumbai Suburban, Maharashtra

    Nothing is working ultimately switched over to other network. Pathetic. Now want to disconnect the mtnl line another difficult task.

  • rahimpadaniya
    Rahim Padaniya 🇮🇳 (@rahimpadaniya) reported from Mumbai Suburban, Maharashtra

    @thewolfofdalal @EconomicTimes Bro bcoz of jio ,BSNL MTNL ko 4g spectrum nahi mila other wise waha bhi achi service milti... samja..check when they got 4g or they havnt got. Waise reliance sabki bajata hain eg ongc,bsnl,mtnl.

  • pritamassrani
    Pritam Assrani (@pritamassrani) reported from Mumbai Suburban, Maharashtra

    @JioCare It is more than 24 hours that the JioFiber connection for the area is down. This is unthinkable and unacceptable. Unfortunately we have paid for 6 months or I would have discontinued your service. Feels like I am dealing with MTNL.

  • DaniSudhir
    SUDHIR L DANI (@DaniSudhir) reported from Mumbai, Maharashtra

    @PMOIndia @AGSawant @DoT_India To meet the Telecom Customers Right , TRAI n DOT must carry out Third party Audit of Quality of services provided by MTNL. Appeal to #MTNL administration is that Eiether provide d Quality service or better Shut down the services.

  • paradkar_dr
    Dr Hemant Paradkar (@paradkar_dr) reported from Mumbai Suburban, Maharashtra

    @rsprasad surrendering MTNL land line which was dead since 6 mts is a pathetic job. No one @MTNLMbiOfficial Malad office. Person on the counter didn't want to listen on argument he asked watchman to down the shutter with people inside & got off the seat and went away. Free salary

  • vikabhi
    Vikram (@vikabhi) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Why is MTNL broadband down in Dindoshi (Mumbai) area? This is a recurring problem, I had complained on helpline. No callback @rsprasad Pls close down MTNL if you do not want to give service.

  • sumi_y3k
    Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, Maharashtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • GMKEDIA
    G.M.KEDIA (@GMKEDIA) reported from Mumbai Suburban, Maharashtra

    @TRAI @rsprasad NOTE SHARMA MADE DTH COSTLIEST FOR CONSUMERS & NOW MTNL/BSNL LINES NOT WORKING FOR MONTHS BILLS RAISED NO SYMPATHY TOWARDS CONSUMERS IS IT A REGULATORY AUTHORITY OR JUST FLEECING CONSUMERS BODY SHOULD BE EVALUATED BY COURTS NOW DEEP INVISTIGATIONS REQUIRED

  • MariamJim3
    Mariam Jim (@MariamJim3) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl not workin from last 10 months.... Huv complaint over 6-8 times but no one visited..... Plz look into it

  • falgunitweets
    Falguni (@falgunitweets) reported from Thāne, Maharashtra

    @MTNLOfficial hello... my MTNL line is out of order and my Wi-Fi is not working since many days,since a few months I have been facing frequent disconnection issues... calling your toll free customer care number from mobile is very tedious as it is more than 10mins hold.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • pratikchopra8
    pratik chopra (@pratikchopra8) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • KasJoshi
    Kashyap Joshi (@KasJoshi) reported

    @MTNLMbiOfficial @MTNLOfficial mtnl team last 3 month but still landline not working already DM ALL details

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @vipwalia @DoT_India The nearest serving site to customer location is down leading to mobile network issues.MTNL Team is trying hard to restore the site as soon as possible. Mobile network shall improve after restoration of site.

  • Shashankjoshi07
    shashankjoshi07 (@Shashankjoshi07) reported

    @airtelindia we are not able to connect to any MTNL number since more than a week. Any specific issue ?

  • shubhankarchau7
    Shubhankar Chaudhary (@shubhankarchau7) reported

    Now, our MTNL landline stopped working around the same time and we had no idea. Finally realised this about 15 days after sending the letters. We quickly got the issue resolved and the phone was functional within a day.

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @Rayojeej @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name @MTNLMbiOfficial

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @Rayojeej @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address. @MTNLMbiOfficial

  • MAYANK8382
    Mayank Patel (@MAYANK8382) reported

    @SiddharthSSSS @BSNLCorporate @MTNLOfficial If people of india at least in a family one sim/ftth start using of bsnl/mtnl then their cash flow increase and can invest in good network stable connection is required in india not a so called fake 4g high speed marking by pvt operator a good 3g can give 21mbps mobile data speed

  • ImKrishnn
    Krishnan (@ImKrishnn) reported

    @BSNLCorporate Recently ported to BSNL in Mumbai circle.. The network is still the same as it was during the times of MTNL.. Can you please improve the network coverage. There is lot of call drops, no data connectivity.. I have DM'ed you my number. Please action on priority.

  • OPSINGHRATHOR
    prakash singh rathore (@OPSINGHRATHOR) reported

    @MTNLMbiOfficial dear mtnl really you providing Bad services .Last friday no phone and internet .executives are maintaining height of ignorance of complain Pls look this matter # 26837398 ,26839580 and 26839588

  • DasguptaPronab
    A.K.GUPTA (@DasguptaPronab) reported

    @AshwiniVaishnaw @DoT_India @narendramodi Grievance Status for registration number: DOTEL/E/2022/02208 dt 21.1.22 Sir, My MTNL phone is dead from 14.1.22, Wifi attached to it also not working Complaint details mentioned above CPGARMS taking no action KINDLY HELP