MTNL Outage Report in Mumbai, State of Mahārāshtra
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The latest reports from users having issues in Mumbai come from postal codes 400017, 400013, 400104 and 400019.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours in Mumbai, State of Mahārāshtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Internet (44%)
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Total Blackout (38%)
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Phone (19%)
Live Outage Map Near Mumbai, State of Mahārāshtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, State of Mahārāshtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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suryakant khatri
(@suryakantkhatr7) reported
from
Mumbai Suburban, State of Mahārāshtra
Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.
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prabhat
(@probish) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial the telephone lines are dead now since almost more then three months between MTNL office and Patkar college Goregaon. There is no resolution to the problem by MTNL. Only they keep asking for bills to be paid everymonth with our fail. Is this what they expect.
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Pragya
(@pragy_jha) reported
from
Thāne, State of Mahārāshtra
@MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India
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suryakant khatri
(@suryakantkhatr7) reported
from
Mumbai Suburban, State of Mahārāshtra
Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.
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suryakant khatri
(@suryakantkhatr7) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action
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Shashindren.P.G
(@Shashindren) reported
from
Mumbai, State of Mahārāshtra
@MTNLMbiOfficial Sir. I am a Senior Citizen staying at Vashi Sector 22 , Turbhe Village Post office road. the problem is area MTNL/BSNL not available mobile network not getting MTNL mobile network we complain so many time .6 month there is no response.
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a.s.chakravarty
(@ajeetkcs) reported
from
Mumbai Suburban, State of Mahārāshtra
@harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..
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Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर
(@RamnathkarK) reported
from
Mumbai Suburban, State of Mahārāshtra
@DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.
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CommonMan
(@CommonM56559063) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl
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SUNIL KUMAR SAXENA
(@saxena7001) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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Barnali Majumdar
(@MajumdarBarnali) reported
from
Mumbai Suburban, State of Mahārāshtra
@pravin_punj : Trying to reach you with some issues with regard to my MTNL number. Can you please help me with your official email ?
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surendra shetty
(@sursmi) reported
from
Mumbai Suburban, State of Mahārāshtra
In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n
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Dr.Ash
(@a_dedhia) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line
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SUNIL KUMAR SAXENA
(@saxena7001) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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Rahul Pawar
(@rahulpawar_mum) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
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Indranil Chatterjee
(@ichatterjee2803) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money
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Sandesh Samant | संदेश सामंत
(@sandesh_samant) reported
from
Mumbai Suburban, State of Mahārāshtra
Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.
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Mehul Oza
(@mehulozaa) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.
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Aayush Matkar
(@AayushMatkar04) reported
from
Thāne, State of Mahārāshtra
NEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare
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Pragya
(@pragy_jha) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Cata Paul 🃏
(@CataPaul2) reported
@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
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Cata Paul 🃏
(@CataPaul2) reported
@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
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Dividend Investor, Maratha
(@BALA_IBS) reported
Dear Sir, We once again visited the UIDAI Regional Office at MTNL Exchange, Cuffe Parade, Colaba, Mumbai – 400005. During this visit, we were issued new SRN numbers S2078767116000 and S2045101965000. Unfortunately, service provided at this regional office was very unsatisfactory
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Hitender Kumar
(@HitenderKumar16) reported
@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.
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Hitender Kumar
(@HitenderKumar16) reported
@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.
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Divyam Raj
(@divyamr23) reported
@JM_Scindia dear sir am i paying money to the to ministry of communication without using network services. I have a bsnl mtnl no. getting recharge down every month but not getting networks. If govt is not in the state to get the things correct why don't they shutdown bsnl/mtnl?
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Cata Paul 🃏
(@CataPaul2) reported
@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.
-
Hitender Kumar
(@HitenderKumar16) reported
@Ravisutanjani I think MTNL and BSNL were doing great till 3G era. After that, it just disrupted them too badly. There are no bad websites of Govt. Also, most train washrooms are managed by contractual private employees not Govt. employees.
-
Satyajit Majumdar
(@SatyajitM111) reported
Government of India to compensate Customers of MTNL for no service in Mumbai and Navi Mumbai. Who would pay for the loss? They are the most irresponsible and super inefficient Telecom Service Provider. TRAI please issue directive to MTNL in Mumbai. PMO to take note.
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Cata Paul 🃏
(@CataPaul2) reported
@IndianTechGuide What Stays the Same (and What It Means for You) The core perks haven’t budged, making this a pure value erosion: • Voice Calls: 200 minutes of free local, STD, and roaming (including MTNL network). Post-exhaustion: Local/STD at Rs 1/min, video at Rs 1.3/min. • Data: 3GB high-speed, then unlimited at throttled 40 Kbps (fine for WhatsApp, but meh for streaming). • SMS: Standard rates (80 paise local, Rs 1.20 national). • Extras: Free BSNL Tunes for the validity period. • Price: Still Rs 107—recharge via BSNL app, website, or partners like Paytm. At 22 days, that’s ~Rs 4.86/day vs. ~Rs 3.82/day before—pushing light users (like your elderly relatives or secondary SIMs) to top up 16% more often. One X user vented: “I’ve been recharging the ₹107 plan on my grandfather’s mobile for almost two years… now it’s just 22 days. BSNL promised no hikes, but this is one.” Another called it “the great Indian loot,” tying it to spotty 3G in rural spots.