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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 29 days ago
Mumbai Suburban Phone 29 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • a_dedhia
    Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road👍👍

  • CAChirag
    CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, Maharashtra

    Since last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • lele_ravindra
    giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial considering your network when u r closing MTNL

  • anil_suchdev
    Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, Maharashtra

    @sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • ohbuhs
    Shubho Sen (@ohbuhs) reported from Mumbai Suburban, Maharashtra

    Tel no 022 26493150 has been dead for 6 months . MTNL charging rental every month . Are we citizens supposed to feed mtnl for not providing service. Shameless psu

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • UbermenschIN
    Lord Kahu (@UbermenschIN) reported

    @garg_trupti They treat sawant like a doormat. They remind him that he was a ordinary MTNL lineman whom they made a MP. He is under their EHSAAN .

  • bhrata101
    भारत। (@bhrata101) reported

    @DoT_India your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @specsycoder Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the lack of BSNL network coverage in your area. As per the latest update received from the concerned MTNL team, all nearby 3G and 4G sites have been examined and are currently functioning satisfactorily. To further improve network coverage in the area, additional sites will be planned under the ongoing 4G expansion programme. We appreciate your patience and understanding while network improvement work is being planned. Regards, BSNL Care (Ankit)

  • TrueEnlighten
    BJP Minority Face (@TrueEnlighten) reported

    @EconomicTimes @JM_Scindia Sir, it will take just 2 simple actions to make MTNL best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased. @TRAI

  • TechAna234
    Gaurav (@TechAna234) reported

    MTNL — ₹17,571 Cr NCD Rating Still On Watch India Ratings has maintained MTNL’s ₹17,571 Cr NCDs at IND AAA(CE), but the Rating Watch with Negative Implications continues. The key concern: delays in funding the designated account meant for bond servicing. The rating is supported by an unconditional GoI guarantee and the structured payment mechanism. MTNL had just ₹115 Cr of cash as of March 31, 2026, which is being used for interest payments until asset monetisation proceeds are exhausted. India Ratings expects continued GoI support, but any non-adherence to the payment mechanism could increase the risk of delays in servicing the bonds.

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    TRAI June 2026 data: Airtel +29.89L, Jio +21.46L, Vi +1.63L, BSNL +94K wireless subscribers added. Reliance Com. -20, MTNL -11,284 - both lost users. Total net addition: 53.8L, with Airtel+Jio alone making up ~87% of it. The 2-horse race isn't slowing down. 📊 #TRAI #TelecomIndia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KnKsnKarn Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our MTNL customer care helpline, or visit your nearest MTNL office for personalized support. We are here to help! Regards,  BSNL Care (Neha)

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @bsnl_care Latest update when I went to mtnl office they told me they don't have any idea about the online sim booking so i buyed a new sim from them worth rs157 but it's been more then 4 hours but sim isn't showing any network. Rebooted phone and reinstalled the sim multiple time no use.

  • imkhan0909
    EmraanQ (@imkhan0909) reported

    @MTPHereToHelp @MumbaiPolice Urgent attention needed at MTNL Signal, Jogeshwari West. Bike & gig riders frequently drive on the wrong side, many without helmets putting their lives and others at serious risk. Please deploy officers, and penalise violations. @mybmc

  • princepoptimus
    Loustinianós Augustus (@princepoptimus) reported

    The evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.