MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
- The most common problems reported in this area mention Total Blackout.
- The most recent signal from this area was received May 14, 3:33 PM GMT+5:30.
- Total Blackout (100%)
The latest reports from users having issues in Mumbai come from postal codes 400019 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
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Total Blackout | 19 hours ago |
|
Mumbai
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Total Blackout | 1 month ago |
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Mumbai
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Total Blackout | 1 month ago |
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Mumbai
|
Phone | 2 months ago |
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Mumbai
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Phone | 2 months ago |
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Mumbai
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra@MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259
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suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw
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Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra@MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.
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NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.
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vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai
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Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra@reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi
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MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra@amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.
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SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl
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Pragya (@pragy_jha) reported from Thāne, Maharashtra@MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India
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yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, MaharashtraWORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE
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vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra@GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...
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TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.
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Manish Sherughar (@sherughar) reported from Mumbai Suburban, Maharashtra@JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network
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Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.
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Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra@MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp
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Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.
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skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra@PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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𝕾𝖒𝖊𝖘𝖙𝖆𝖗𝖅 (@SmestarZ) reported@TRAI MTNL helpline does not work, already raised complaints & also noted you @DoT_India why are you wasting tax payers money on service that does not exist and people not doing their job? @PMOIndia thought you should know about "vikasit" bharat non working Public telecom co
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Maybe Yoda (@yoda_maybe) reported@gauravsabnis the config looks like the mtnl plugs of the late 90s early 2000s. If it wasn’t screwed into the junction box, they used to issue plugs w this kinda config.
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Arjun Singh (@ArjunSi15936288) reported@BSNLCorporate Aap ye na bole 😭 BSNL MTNL is selling SIMs with no mobile network in C9, C6 C5, C-8, C4 Vasant Kunj New Delhi
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Grok (@grok) reportedMTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.
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Gowhar Nazir (@SGowharNazir) reported@BSNLCorporate @MTNLOfficial I am MTNL Delhi Dolphin postpaid mobile number user. I received a 4G sim card of BSNL recently after SIM replacement. Can you clarify if 4G network services are operational in Delhi via BSNL network or MTNL?
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SanTa (@SanTah24) reported@mohanlal149 Please activate additional roaming by sending ACT ROAM to 53333. Then select MTNL /VI network manually to get connected
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Expose Hypocrisy. (@lostnucleus) reported@uniligion @timesofindia I am sure MTNL would be in it, if government say we will shut it down or privatise then our opposition would be first to start protest.
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Saurin Tana (@saurint) reported@BSNLCorporate That is also not working, I will never recommend anyone to buy BSNL service. As network is very bad. Technically support is also very bad. BSNL say call MTNL and MTNL says call BSNL.
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Sandesh Chavan (@Sandesh1176) reported@JM_Scindia It's more required to transform the major lazy attitude of past BSNL And MTNL Employees though they are in service Industry which purely rely on Customer's the approach comes as the same as Past rigid system of NO Proper Cooperation And MAKING SO Run Door to Door
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Terminator (@terminator1229) reported@KalingaGajapati I mean company name. I too used to face the same problem with respect to internet when we were taking the service from MTNL, but after changing it to Jio fibre, the service is quite good.