MTNL outages and service status in Mumbai, Maharashtra
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
The latest reports from users having issues in Mumbai come from postal codes 400013 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 11 days ago |
|
Mumbai
|
Total Blackout | 1 month ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 2 months ago |
|
Mumbai
|
Total Blackout | 3 months ago |
|
Mumbai
|
Total Blackout | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
-
Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY
-
Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp
-
imran khan (@khanimran83) reported from Mumbai Suburban, MaharashtraThere has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.
-
NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai
-
Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, MaharashtraCan some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai
-
vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial, MTNL dolphin mobile network down in NL Complex, Dahisar East, Mumbai -68 since 12/04/2022. Multiple complaints raised with customer care. No action till now. Kindly help to resolve the issue
-
CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl
-
CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, MaharashtraSince last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India
-
Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
-
Mehul Oza (@mehulozaa) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.
-
Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.
-
Shubho Sen (@ohbuhs) reported from Mumbai Suburban, MaharashtraTel no 022 26493150 has been dead for 6 months . MTNL charging rental every month . Are we citizens supposed to feed mtnl for not providing service. Shameless psu
-
MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra@amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.
-
Vikrant Sawant (@vikrantsawant80) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial Even after paying bill and after receiving confirmation message from mtnl, my landline connection is not restored. I complained but no one is interested. The docket number is pending from more than a month. Still no resolution.
-
Ashok Adhikary (@akadhikary) reported from Mumbai Suburban, Maharashtra@ MTNLMbiOfficial Broadband problem MTNL Mumbai ph 28409487. Inspite of repeated complain docket no 2959 no solution for this disconnetion of internet every 5 min. No place to get help. Pl help. Mbl 9820190336 Ashok Adhikary
-
Varun (@varunb91) reported from Mumbai Suburban, Maharashtra@DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.
-
Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, MaharashtraTrying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.
-
Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
-
Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?
-
shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial I am Sr Citizen. My MTNL landline is dead from 29th April . Made 3 compmaints Nos 3879, 6552 & 2373. Not yet resolved, but msg recd that it is resolved. 3rd complaint still pending. Horrible service !!!
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
-
PaidFreeDroid (@PaidFreeDroid) reportedTRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. 📶 #TRAIReport #JioIndia
-
Anand Mestry (@AnandMestry) reportedHow ? How you will keep BSNL Running, I have a BSNL Card and no network is available because somehow MTNL is on way to closure of business. And chances are BSNL will follow the suit despite assurances from government. This companies are deliberately side-lined, kept them behind to benefit private companies like Jio, VI, Airtel. And it's not a secret, when BSNL still do not have 5G network.
-
Nilesh Bhatia (@nileshkbhatia) reported@jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.
-
India Post (@IndiaPostOffice) reported@CycleIndia_ As per response received from concerned po it is submitted that on date mentioned, there was a technical issue due to server down at Delhi circle level. The issue was affecting all post offices under the circle. A ticket was immediately raised with DC mumbai MTNL Vide Ticket No-TIC5847550 and the matter was escalated to higher authorities. The server issue has now been resolved and all counters at Vikaspuri Sub Post Office are functioning normally w.e.f All public transaction including POSB, PLI , Speed Post etc are being attended to. The inconvenience caused to the public due to this technical glitch is regretted Normal services have been restored.
-
ninkozi (@ninkozi) reported@stockifiabhijit Not true. It may also indicate serious lack of choice. By your definition, because my dad waited 6 years for an MTNL line and i get pissed at Airtel for delaying service by a day, MTNL has greater brand value
-
Jagdeep DESAI (@JagdeepDESAI9) reported@Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate
-
bhagat (@Shailen61727189) reported@BSNLCorporate @CMDBSNL @robertravi21 How to mtnl sim to bsnl while do note get signal
-
R. K. (@Ranjeet77474348) reported@MTNLMbiOfficial MTNL phone not working it's difficult to lounge complaint
-
Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
-
Truth Seeker (@gsvasan5) reported@nsitharamanoffc MTNL a state-owned telecommunications service provider , established in 1986, operating in Delhi and Mumbai. It offers landline, broadband, FTTH, and mobile services, but is facing severe financial distress with debts exceeding ₹34,500 crore, leading to loan defaults.