MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400104.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 10/22/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Internet (4%)

    Internet (4%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • RKPWildlife R. K. Prabhu (@RKPWildlife) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @DoT_India our 2 MTNL Landline phones and Broadband and dead since 4/2/2021. We have registered a compliant on the same day. Still no response, no repairs done. Please help.

  • DaniSudhir SUDHIR L DANI (@DaniSudhir) reported from Mumbai, State of Mahārāshtra

    @PMOIndia @AGSawant @DoT_India To meet the Telecom Customers Right , TRAI n DOT must carry out Third party Audit of Quality of services provided by MTNL. Appeal to #MTNL administration is that Eiether provide d Quality service or better Shut down the services.

  • sbshah97 Salman Shah (@sbshah97) reported from Mumbai Suburban, State of Mahārāshtra

    @himadripal37 @MTNLMbiOfficial @MTNLOfficial Been there. Had that. I think they shut down MTNL.

  • RamnathkarK Rajesh K. Ramnathkar (@RamnathkarK) reported from Mumbai Suburban, State of Mahārāshtra

    @BSNLCorporate @DoT_India @TRAI "Welcome to Maharashtra BSNL Network. Have a pleasant stay."only this message by default recd. by MTNL Sim Card Holders Users,during roaming;good!but no assurance for advanced infrastructures,disrupted connectivity,aversion of call drops,buffering

  • GMKEDIA G.M.KEDIA (@GMKEDIA) reported from Mumbai Suburban, State of Mahārāshtra

    @TRAI @rsprasad NOTE SHARMA MADE DTH COSTLIEST FOR CONSUMERS & NOW MTNL/BSNL LINES NOT WORKING FOR MONTHS BILLS RAISED NO SYMPATHY TOWARDS CONSUMERS IS IT A REGULATORY AUTHORITY OR JUST FLEECING CONSUMERS BODY SHOULD BE EVALUATED BY COURTS NOW DEEP INVISTIGATIONS REQUIRED

  • paradkar_dr Dr Hemant Paradkar (@paradkar_dr) reported from Mumbai Suburban, State of Mahārāshtra

    @rsprasad surrendering MTNL land line which was dead since 6 mts is a pathetic job. No one @MTNLMbiOfficial Malad office. Person on the counter didn't want to listen on argument he asked watchman to down the shutter with people inside & got off the seat and went away. Free salary

  • pritamassrani Pritam Assrani (@pritamassrani) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare It is more than 24 hours that the JioFiber connection for the area is down. This is unthinkable and unacceptable. Unfortunately we have paid for 6 months or I would have discontinued your service. Feels like I am dealing with MTNL.

  • bhimani_ninad NinadBhimani (@bhimani_ninad) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial we have been facing a major issue our telephone line has been dead from last 4 months we have been sending out complains no line still not working.Mtnl mumbai Andheri West

  • BharatS96101310 Bharat Soni (@BharatS96101310) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial @mtnl My online complaint no 8007 dated 24-01-2021 Mulund west Still not solved. #Telephone_Dead #DGM_GM_MTNL_Not_Responding

  • KartikeeYadav1 Kartikee (@KartikeeYadav1) reported from Mumbai Suburban, State of Mahārāshtra

    @mansoors2972 And it's not MTNL fault it's MCGM who start digging everywhere and damages he cable and Road every other day .... besides it's best to switch to other service provider now ..

  • Mohamme34306738 Mohammed Ameen (@Mohamme34306738) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial mera MTNL NO IS 2834 9870 he mera ye no 1 and half years se band he me ne bohot bar complaint ki magar koi response nahi mila he pliz halp as.

  • ConchitaBV1 Conchita B Vast (@ConchitaBV1) reported from Mumbai Suburban, State of Mahārāshtra

    @BankiMistry @mybmc @mybmcWardKE They never care.. in my area.. it looks like spider man was practicing... i am sure half the wires arent even connected anymr.. i had MTNL line n Hathway.. v had to remove n throw the wires.. they dnt bother... guess no money is made after disconnection so y bother...

  • AbhayDarji1 Abhay Darji (@AbhayDarji1) reported from Mumbai Suburban, State of Mahārāshtra

    @BSNLCorporate I'm not able to call or receive call on my BSNL network from yesterday. My nearest MTNL office is Charkop Kandivali west

  • miteshtalathi Mitesh Talathi (@miteshtalathi) reported from Thāne, State of Mahārāshtra

    Please pay attention towards working of Mumbai University's Thane Sub campus IDOL office as employees over there are not support students properly for book collection .there MTNL phone numbers are not working from last 6 months due to that for any updates students have to visit

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @DoT_India My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • parasmota97 Paras Mota (@parasmota97) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial have reached MTNL office in Sion at 10:45. It’s 11:15 am still not a single employee has come. Queue of many people with grievances. Extremely poor service. Reckless and careless. @MTNLMbiOfficial

  • raghunathbhand7 Raghunath Singh Bhandari (@raghunathbhand7) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial service by the MTNL staff is very poor. I never expected they will bahave like this at this time where online classes are running

  • rahimpadaniya Rahim Padaniya 🇮🇳 (@rahimpadaniya) reported from Mumbai Suburban, State of Mahārāshtra

    @thewolfofdalal @EconomicTimes Bro bcoz of jio ,BSNL MTNL ko 4g spectrum nahi mila other wise waha bhi achi service milti... samja..check when they got 4g or they havnt got. Waise reliance sabki bajata hain eg ongc,bsnl,mtnl.

  • KanwaljitNagpal Kanwaljit Nagpal (@KanwaljitNagpal) reported from Mumbai Suburban, State of Mahārāshtra

    My MTNL Landline is not working since 7 months.... I have been paying my bill regularly. Complaint No.8216 Telephone 022-25535550. Please resolve. @MumbaiMTNL @MTNLMbiOfficial @TRAI

  • svrajan76 S. V. Rajan (@svrajan76) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial @CMD_MTNL Complaint for a dead landline registered more than 10 days back not addressed. Docket number 2291. Your customer service sucks. Any chance of fixing it? #MTNL #FAIL #CustomerService

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • _MK0712 M K (@_MK0712) reported

    @MTNLMbiOfficial Phone Is dead since 2- 3 months #mtnl employee mentioned cable wire is Damaged in the building #pls repair it as u r service provider

  • bhsbhavesh Bhavesh Sanghvi (@bhsbhavesh) reported

    @MTNLMbiOfficial @DoT_India CA NO 2091125714 this line was surrendered ages back and yet you’ll are serving notice to pay, in-fact MTNL owes us money for paying for a service that never worked

  • Avenger14664315 Avenger (@Avenger14664315) reported

    @Adani_Elec_Mum #streetlights not working at airindia vip terminal road next to Mtnl office Pl help reinstate

  • iamruxana Ruxanaa (@iamruxana) reported

    @Ravisutanjani MTNL Mumbai. Pathetic service

  • anilwadhwaash Anil Wadhwa (@anilwadhwaash) reported

    @MTNLOfficial Very interesting trick by mtnl. You book a complaint for dead phone on the app. After 3 days , the app says " no pending complaint", whereas phone remains dead. This is the second case in last 10 days. PLEASE HAVE MERCY- DISCONNECT OFFICIALLY

  • anupbamane Anup Bamane (@anupbamane) reported

    @MTNLMbiOfficial i have an MTNL landline Number is 022-24960395,022-24960396. Boths line not working from last 10 days.all dues are cleared. No service yet after regular complaints. Please look into it and restore my service soon.

  • _MK0712 M K (@_MK0712) reported

    @MTNLMbiOfficial landline is not working , Mtnl employee mentioned the repair to the line has to be done by us by replacing the cable ? Why should I pay for the cable ?

  • GurnaneyShilpa Shilpa Gurnaney Panicker (@GurnaneyShilpa) reported

    @MTNLMbiOfficial It's been over a month or maybe more my MTNL is not working. How does one get the attention of MTNL !

  • nirpra1 nir pra (@nirpra1) reported

    @MTNLMbiOfficial My CA Nos is 2091934204. We are facing net issues since last 2 months ,no one os bothered ,even my out going calls Barred , MTNL wants timely money but service is zero ,highly Litharge so frustrated we are

  • NarendraNPai1 Narendra N Pai (@NarendraNPai1) reported

    My Mumbai MTNL Landline telephone no. 28264768( Jogeshwari East) is defective since more than a month. Docket No. 5623. Please help for its restoration. Ive regularly paid all the MTNL bills and nothing is outstanding against thisnumber.@AshwiniVaishnaw @TRAI @MTNLMbiOfficial