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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 26, 9:16 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Internet 4 days ago
Mumbai Phone 8 days ago
Mumbai Total Blackout 24 days ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • shastry_arvind
    Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw My MTNL LL attached to Darpan Xchange in Mumbai is out of order since 1year. No clarity on its restoration. So deprived of proper Internet facility. Have to depend on expensive mobile network or be at the mercy of unorganized sector local cable. Disgusting state.

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai

  • JaamAadmi
    MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue with our MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells us that We will have to take a new cable from junction at 14th road to our building. number is 26481259

  • khanimran83
    imran khan (@khanimran83) reported from Mumbai Suburban, Maharashtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    One month ago we applied for three MTNL lines in South Mumbai. We paid premium for numbers of choice. It’s a month since we paid for them, but yet to see the connection. Things are bad with @MTNLOfficial ..

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • sandipan1972
    sandy_I23 (@sandipan1972) reported

    @JM_Scindia @IndiaPostOffice Sir please make bsnl, mtnl network properly functional.

  • ninkozi
    ninkozi (@ninkozi) reported

    @stockifiabhijit Not true. It may also indicate serious lack of choice. By your definition, because my dad waited 6 years for an MTNL line and i get pissed at Airtel for delaying service by a day, MTNL has greater brand value

  • NHKURANE
    KURANE (@NHKURANE) reported

    @mybmc @mybmcwardKW Sv road mtnl signal. Jogeshwari West photpaths encorched. Pl remove it and do favour to citizens life

  • indianshaqib
    Shaqib Sayyed India, شکیب سید بھارت🇮🇳 (@indianshaqib) reported

    Respected #Mumbaikar 📞1916 BMC Helpline is currently down due to technical fault of MTNL lines. Citizens are requested to dial 022-22694725 or 022-22694727 for emergency, inconvenience caused is regretted. - BMC Disaster Department Shaqib A Sayyed #MyGhatkopar #MumbaiRains Poster

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • Karthik22762522
    K (@Karthik22762522) reported

    @Indian_Analyzer It's very poor in Delhi and mumbai MTNL

  • rahulagarwxl
    Rahul Agarwal (@rahulagarwxl) reported

    From past one month I am facing issue of deadline on my @MTNLOfficial landline number when I enquired with the officer he told me to pay ₹1400 for the damage of external wiring The point is why I should pay for external wiring? #mtnl #communication @MIB_India

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)

  • EdelbertFernan1
    Ed (@EdelbertFernan1) reported

    @MTNLOfficial @jagograhakjago Is this how service is provided? Landline not working properly numerous complaints raised unresolved. Want to disconnect emailed cgmonlinembi & they say visit the csc? No online process or details on website on requirements why waste time? #MTNL

  • ajayp_4
    Ajay Pathak (@ajayp_4) reported

    @MTPHereToHelp @RoadsOfMumbai @mumbaitraffic MTNL Junction SVRoad Goregaon West Mumbai signal is put off. Lot of traffic Jam Sirs. Can you help please!!