1. Home
  2. Companies
  3. MTNL
  4. Mumbai
MTNL

MTNL outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400070 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 22 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 2 months ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What kind of service is MTNL providing. They know only to send monthly bills. If you cannot provide good service, then resign and get out. My net is not working the past 3 days. Don't you have any shame. You only keep sending bills. Get out and resign.

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl mumbai landline is not working since last six month mtnl mumbai is not ashamed to send bill. Mtnl mumbai maneklal exchange is not taking any action.

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • ichatterjee2803
    Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths now…. Got similar reply but no action…. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

  • mystryparag
    Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    Harassment of MTNL mumbai sir I am having landline telephone of mtnl munbai in versova exchange sir facing lots of problem regarding the line is not working despite paying the monthly rental to them saying cable fault hai pls do my work

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    One month ago we applied for three MTNL lines in South Mumbai. We paid premium for numbers of choice. It’s a month since we paid for them, but yet to see the connection. Things are bad with @MTNLOfficial ..

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY

  • shastry_arvind
    Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SethPutul63040
    DB Seth (@SethPutul63040) reported

    @Jeetuburdak Private telecom companies gained popularity over MTNL and BSNL largely due to the latter’s inefficiency and poor service standards. If they now begin to follow the same path, it would certainly be a matter of concern.

  • keyur99
    keyur and dhami (@keyur99) reported

    @aseemmanchanda @grok its good or bad for mtnl share How would it react tomorrow

  • hn_uniyal
    HN Uniyal (@hn_uniyal) reported

    @BSNLCorporate @JM_Scindia Sir, please direct BSNL board to review the signal issue in Mumbai. I have to visit MTNL office to get the connectivity but it fails there also.

  • newzolt
    nature (@newzolt) reported

    @MTNLOfficial My MTNL landline in Nerul, Navi Mumbai has not been working for over 2 weeks despite lodging a complaint. Docket No: 8231 Kindly resolve this issue urgently.

  • kuldeep_ver
    Kuldeep Verma (@kuldeep_ver) reported

    @iamrakeshbansal MTNL can’t pay bond interest right now — the government might help.

  • Dhiraj27Agarwal
    Dhiraj Agarwal (@Dhiraj27Agarwal) reported

    @MTNLOfficial @BSNLCorporate in my area Gurgaon Dhanwapur road laxman vihar mtnl network issue, even call is not coming on phone, pls resolved. Why not resolved the network problem.

  • ArjunSi15936288
    Arjun Singh (@ArjunSi15936288) reported

    @raghav_chadha Jio, BSNL, MTNL AIRTEL have mobile network problem even though you have paid money upfront.😭

  • SureshN79413855
    Suresh Nair (@SureshN79413855) reported

    @MTNLMbiOfficial @JM_Scindia MTNL signals are Pathetic in Mumbai. Went to Vashi MTNL office for porting to BSNL-4G. The poor employees are struggling to send and receive SMS even for recharge and porting. Telecom dept and TRAI are in the payrolls of govt or private telecoms?

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • sid_sidhen
    SIDHeN SRIVASTAVA (@sid_sidhen) reported

    @Ananth_IRAS Went to Telegraph Office in Mumbai some time back. One of the floors is handling MTNL pensioners' issue. Early 80s I used to send Telegrams from here to my parents. Climbing up those circular stairs made me emotional.Lots of history embedded in those spiralling stairs ! Preserve.