1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. MTNL
  6. โฏ
  7. Mumbai
MTNL

MTNL outages and service status in Mumbai, Maharashtra

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 26 days ago
Mumbai Suburban Phone 26 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • DrIqbal23
    Dr Iqbal (@DrIqbal23) reported from Mumbai Suburban, Maharashtra

    @airtelindia I had an issues with my landline number which is out of service since 8 to 10 days and no work is done to resolve my issue I am afraid that that Airtel is becoming second mtnl No hearing

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MumbaiMTNL MTNL is working my complaint number is 5705. Can any one look into this...

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thฤne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • nitin786_p
    Nitin Prakash Maske๐Ÿ‡ฎ๐Ÿ‡ณ (@nitin786_p) reported from Mumbai Suburban, Maharashtra

    Dear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    @ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.

  • niravsanghvi15
    nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows โ€˜ CABLE FAULTโ€™. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY

  • khanimran83
    imran khan (@khanimran83) reported from Mumbai Suburban, Maharashtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • Sri_Mumbai
    ๐Ÿ‡ฎ๐Ÿ‡ณSri Mumbai๐Ÿ‡ฎ๐Ÿ‡ณ (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!

  • AnisSay28101915
    Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • ichatterjee2803
    Indranil Chatterjee (@ichatterjee2803) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @pratikMPS @MTNLMbiOfficial My ph is not working for many mnths nowโ€ฆ. Got similar reply but no actionโ€ฆ. Finally in my last tweet #MTNL said cable fault but other MTNL ph wrking in same bldg, failed to understand, where d cable fault? n why it is taking months to repair? Simply wastage of public money

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road๐Ÿ‘๐Ÿ‘

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.

  • jaihind8422
    teatime (@jaihind8422) reported from Mumbai Suburban, Maharashtra

    MTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    TRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. ๐Ÿ“ถ #TRAIReport #JioIndia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)

  • TechAna234
    Gaurav (@TechAna234) reported

    MTNL โ€” โ‚น17,571 Cr NCD Rating Still On Watch India Ratings has maintained MTNLโ€™s โ‚น17,571 Cr NCDs at IND AAA(CE), but the Rating Watch with Negative Implications continues. The key concern: delays in funding the designated account meant for bond servicing. The rating is supported by an unconditional GoI guarantee and the structured payment mechanism. MTNL had just โ‚น115 Cr of cash as of March 31, 2026, which is being used for interest payments until asset monetisation proceeds are exhausted. India Ratings expects continued GoI support, but any non-adherence to the payment mechanism could increase the risk of delays in servicing the bonds.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RambirS37056866 Dear Customer, Greetings of the day! This is to inform you that your Complaintย H0433186850364 has been addressed by the department confirms that MTNL team has examined the issue and found that all existing nearby sites are working satisfactorily. Further improvement of (1/2)

  • D_Common__Man
    Common Man (@D_Common__Man) reported

    @wegro_app Even with the Govt guarantee, this negative watch is concerning. If BSNL is already running the Delhi & Mumbai operations since Jan, what exactly is the plan to fix MTNL's massive debt & liquidity issues? It's basically a shell now.

  • Mumbaikhabar9
    MUMBAI NEWS (@Mumbaikhabar9) reported

    ๐Œ๐“๐๐‹ ๐‚๐ฅ๐ž๐ซ๐ค ๐€๐ซ๐ซ๐ž๐ฌ๐ญ๐ž๐ ๐ข๐ง ๐Œ๐ฎ๐ฅ๐ญ๐ข-๐‚๐ซ๐จ๐ซ๐ž ๐‚๐š๐›๐ฅ๐ž ๐“๐ก๐ž๐Ÿ๐ญ ๐‘๐š๐œ๐ค๐ž๐ญ | Mumbai Crime Branch has arrested an MTNL employee in connection with a multi-crore underground cable theft racket, marking a major breakthrough in the investigation. Police suspect an insider network helped the gang target inactive MTNL cables across Mumbai.

  • gitcommitrepeat
    *** Commit Repeat (@gitcommitrepeat) reported

    There was a time when India had at least 7-8 operators... Idea, Airtel, hutch, aircel, Rcom, Tata, BSNL, MTNL... Everything went to **** after 2014

  • sukutyagi
    Sukesh Tyagi (@sukutyagi) reported

    Will someone tell why mtnl network is so poor? Once it was one of the best service provider but now..

  • addy2604
    ADITYA AGGARWAL (@addy2604) reported

    @airtelindia @airtelnews pathetic service does it take 24 hours to attend the complaint,, then your technician ask for money to attend and rectify .. are we back to MTNL days

  • abhiyogi
    Yogi (@abhiyogi) reported

    @Ajaykumaarji @airtelindia BSNL was the best! I had a BSNL in Karnataka and then MTNL sim (in Mumbai) and it was too good, and I used to get signal even in the most remote areas. Unfortunately private sector killed it and I had to switch to a private service provider