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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400070 and 400013 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 11 days ago
Mumbai Total Blackout 25 days ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • nitin786_p
    Nitin Prakash Maske🇮🇳 (@nitin786_p) reported from Mumbai Suburban, Maharashtra

    Dear @MTNLOfficial sir, MTNL landline connection wont working since one year, i have registered complaint on portal, sending many mail but no one visited to the location. Please look into this. Complaint no :- 223325 Docket no :- 8543 Adress :- St. George's hospital main

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra

    @JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    @ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Network in Mira Rd Naya Nagar still not restored MTNL tower on Hill View bldg turned off since 1st April 2022 nobody concerned? What should we do? Leave MTNL? Its 6 months now check my previous posts. No action taken no solution provided worst customer service.

  • Ranjeetjs
    Ranjeet Singh Shrinet (@Ranjeetjs) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @DoT_India Sorry to say but No one from MTNL visited our office or Building ,No one contacted us and tried to understand our issue.. So please stop making the same age old excuses sitting in your office .

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

  • AjayDoshi2
    Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, Maharashtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • Prashantktsing
    Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .

  • SuyogMarathe
    Suyog Marathe (@SuyogMarathe) reported from Thāne, Maharashtra

    The number is under cable fault. Due to the complex type of fault, the restoration will take time. Inconvenience caused is regretted. The above reply from MTNL have come after 14 days. Yet MTNL is not in position lines of affected area Pathetic service continues. @PMOIndia @TRAI

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • BatliwallaH
    yazdi h batliwalla (@BatliwallaH) reported from Mumbai Suburban, Maharashtra

    WORST SERVICE OF MTNL IN MUMBAI BEFORE ONLY INTERNET WAS DISABLED OFF AND ON AND SOMETIMES MORE THEN 2 DAYS BUT NOW THEY HAVE STARTED A NEW DRAMA EVEN THE PHONE SERVICE GETS DISABLED TWO OR THREE TIMES A DAY THIS IS THE BEST WAY TO SELL THE WHOLE MTNL TO OTHER FAVOURITE PEOPLE

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • aman2256june
    ashok kumar sharma (@aman2256june) reported

    @JM_Scindia sir my ftth number 21403534 ftth number not working . I have tried to complain about MTNL websites and landline number 1130 but both are not working. Kindly direct to the concerned person to solve the problem.

  • OberoiHaki33136
    Hakikat oberoi (@OberoiHaki33136) reported

    @BSNL_TN @BSNLCorporate Not at all even satisfactory. Most useless functioning of BSNL. My landline number 022-27546466 is not working for the last 20 months Contacted SDE DGM and GM of MTNL BSNL but till date my landline is not working Request all concerned team to ensure that my landline working

  • KalbCal
    Subrata (@KalbCal) reported

    @BsnlMumbai after taking over mumbai mtnl, service goes more worst

  • grok
    Grok (@grok) reported

    MTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.

  • kuldeep_ver
    Kuldeep Verma (@kuldeep_ver) reported

    @iamrakeshbansal MTNL can’t pay bond interest right now — the government might help.

  • srdstecobbcr
    srdstecobbcr (@srdstecobbcr) reported

    @drmmumbaicr @RailwaySeva @vjcool84 Dear Passenger, grievance has been noted. There is issue from MTNL side.Our Sectional team is already taking followup to solve the issue.Inconvenience caused is deeply regret.

  • Pallab924660059
    Pallab (@Pallab924660059) reported

    MTNL Delhi 4G on BSNL is working finely with VoLTE Support on 40439. Please select 40439 via Manual Network Search. @TG_TriGany

  • redijprashant
    prashant redij (@redijprashant) reported

    @aaraynsh I still use MTNL sim for roaming. And guess what even in Antarctica it provides network.

  • rdkriplani
    Rohit D Kriplani (@rdkriplani) reported

    @NJain_2021 The govt knows better than US. Never know they come out w a good profit later. Or they merge BSNL/MTNL which costs than a whole lot more. Never know what their thinking is…and some things are imp for national infra. So better to save than focus purely on interest… Eg: We should’ve saved reliance defence coz it slowed down a couple of our key navy acquisitions.

  • ajayajmera
    Ajay Ajmera (@ajayajmera) reported

    @BSNLCorporate Facing so much issues on connectivity at Delhi airport T1, T3 and Railway station. Even not able to provide OTP to lounge. Every time connectivity issues over frequent interchanges MTNL and BSNL at Gurugram