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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 22 days ago
Mumbai Suburban Phone 22 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • JaamAadmi
    MumBawa (@JaamAadmi) reported from Mumbai Suburban, Maharashtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • sandeepvarma15
    SandeepVarma (@sandeepvarma15) reported from Mumbai Suburban, Maharashtra

    @shenoyn I agree it's a horrid experience to surrender the MTNL landline. They made me go to the exchange to return the splitter (for broadband) & router, where I was told that a cable is missing... I was using my own instrument anyway. But they deducted good amount for a non-wkg line.

  • ohbuhs
    Shubho Sen (@ohbuhs) reported from Mumbai Suburban, Maharashtra

    Tel no 022 26493150 has been dead for 6 months . MTNL charging rental every month . Are we citizens supposed to feed mtnl for not providing service. Shameless psu

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @MumbaiMTNL why are my lines still not active you guys really don't care about people's issues. My lines are not working for the last 6 months and no action has been taken. #mtnl 28730777

  • Chitspoojary
    Chitrakshipoojary (@Chitspoojary) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial In hermes society,Bhatt lane ,Mooljee nagar, borivali west MTNL wires are dangling in building inspite of many complaints no body is addressing the issue.

  • samindradas
    Samindra Das (@samindradas) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial last last 10 days our MTNL land line is not working. I have made several complaints but nothing has happened.

  • empakshaypatil
    Akshay Patil (@empakshaypatil) reported from Mumbai Suburban, Maharashtra

    What is this @reliancejio @JioCare jiofiber now remain down on occasional basis this is not how fiber should be working message showing it will be restored by 11:50 how i suppose to watch match then, My MTNL was slow but steady and never went down like this.

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • anil_suchdev
    Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, Maharashtra

    @sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • CAChirag
    CA Chirag Chauhan (@CAChirag) reported from Mumbai Suburban, Maharashtra

    Since last 12 months my MTNL landline phone of office & home are dead. Did writen complains, visited 7 times, no respite. Finally will send legal notice, so they act What a pathetic level of service and people are trending #StopPrivatization PSU like MTNL is liability for India

  • sherughar
    Manish Sherughar (@sherughar) reported from Mumbai Suburban, Maharashtra

    @JioCare inhad request to port my number from MTNL i received msg about the process getting completed but still my number has not bee activated in your network

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • mehulozaa
    Mehul Oza (@mehulozaa) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    MTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant My land line is not working can you check and get back to me...no is working on MTNL....??? No response nothing is there...why...???whom should I contact can u suggest me PLS...

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    @Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. BSNL MTNL is continuously working towards improving and strengthening network coverage across Mumbai through ongoing network enhancement activities, BTS upgrades, and infrastructure improvements. We appreciate your patience and support while these improvements are being carried out. Regards, BSNL Care (Gopal)

  • yasheshudani
    YASHESH UDANI (@yasheshudani) reported

    @reliancejio Jio connection air Fiber and Internet in Ghatkopar is worst then MTNL Hopeless staff , no communication, Advance payment made but no connection on promise time and no service , no call back. No one should take new connection in such pathetic service by local team.

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @twittosmj We regret the inconvenience. Heavy rain disrupted MTNL lines, causing a network issue at the Post Office and interrupting postal services. The network is now restored and all postal services are working properly. Members of the public are requested to avail postal services.

  • mklpoe
    mkl (@mklpoe) reported

    @BSNLCorporate @MTNLOfficial I have ported two MTNL numbers to bsnl. Unable to do tele verification through 1507. The customer care is not able to hear me. Please check your records for verifying how many times I have attempted this. How am I supposed to use the bsnl sims?

  • whatsuppfolks
    JustChill (@whatsuppfolks) reported

    @my_musings_ind Waiting for 6 months.? 6 months is too short We patiently waited for our MTNL connection for 2 years after submitting all required documents. Still did not get the landline. We only got a transfer & left the place.! Never got that connection

  • fornavneet1
    nav (@fornavneet1) reported

    I had bought a MTNL sim few years back thinking it was quite cheap. Zero network in proper delhi, no outgoing, incoming, internet working. I hadn't portednot so saved myself. These govt psu r tax eaters. Zero service but crores spent on salary. @MTNLOfficial u have above office

  • zurto6
    zurto (@zurto6) reported

    @NalinisKitchen @Tukaram_IndIAS @fssaiindia Hmmm is he really taking action on all these junks or some big ***** plan behind this??? To wipe local manufacturer and then push that worst mahaCHOR Ambani in food retails.... MTNL ko bhi aisa hi khatam kiya to push gutter jio

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @bsnl_care Shared the details via DM, but let me tell you that I have also been wasting my time doing this exercise, as for the last three years, both BSNL and MTNL have failed to restore even basic 2G network services, let alone 4G or 5G

  • uniqsolsfoundtn
    Uniqsols Foundation (@uniqsolsfoundtn) reported

    @TRAI mtnl is not providing one yr prepaid recharge, Is not it deficiency in service? Please look in to the matter