MTNL

MTNL Outage Report in Mumbai, State of Mahārāshtra

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The latest reports from users having issues in Mumbai come from postal codes 400017.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, State of Mahārāshtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

MTNL Outage Chart in Mumbai, State of Mahārāshtra 02/12/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (19%)

    Phone (19%)

Live Outage Map Near Mumbai, State of Mahārāshtra

The most recent MTNL outage reports came from the following cities: Mumbai.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, State of Mahārāshtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • JaamAadmi MumBawa (@JaamAadmi) reported from Mumbai Suburban, State of Mahārāshtra

    @amazonIN @PMOIndia can you please make mobile phone as essential? My mother-in-law's phone has conked off and she is unable to remain connected since even mtnl landline is not working. Lives alone. We are trying to buy a phone for her but unable to do so.

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • niravsanghvi15 nirav sanghvi (@niravsanghvi15) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial made an application for broadband connection against our landline no. On 25/3/21. MTNL not bothered and officials just giving different nod. Linesman blocking nos. If you call them again and again. Ridiculous service. No wonder private operators are thriving

  • saxena7001 SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • saxena7001 SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • mehulozaa Mehul Oza (@mehulozaa) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.

  • AjayDoshi2 Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, State of Mahārāshtra

    @reliancejio please sutt down Ur netwir forever n refund to all public ...MTNL is better than Ur net work ...ambani se ye umeed Nahi thi

  • RamnathkarK Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, State of Mahārāshtra

    @DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.

  • khanimran83 imran khan (@khanimran83) reported from Mumbai Suburban, State of Mahārāshtra

    There has always been problem with the service since half the time line is completely dead. I had called the technician Mr Pal in April he said that he has left mtnl and there is no one to fix the line since all of the staff have taken VRS. I dont need your service anymore.

  • vinodkumarshr18 vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, State of Mahārāshtra

    @GmMtnl My mtnl no. Mumbai 25788630 not working from last 2days

  • akbars600 Akbar Merchant (@akbars600) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • sardagk79 girish sarda (@sardagk79) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • sandesh_samant2 Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, State of Mahārāshtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • vvykera Vilaskumar Vykera (@vvykera) reported from Thāne, State of Mahārāshtra

    @MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not

  • AjayDoshi2 Ajay Doshi ( TAF ) (@AjayDoshi2) reported from Mumbai Suburban, State of Mahārāshtra

    @JioCare No help no service no action only msg of hope ..MTNL network is better n cheaper then Ur network

  • mindtemple3 Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, State of Mahārāshtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • ShahbazWKhan Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • shastry_arvind Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.

  • mystryparag Parag Mistry (@mystryparag) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep12349886 Sandeep (@Sandeep12349886) reported

    @DoT_India @MTNLOfficial hello my internet connection with landline number 01128031135 is again giving trouble as the internet is not working without putting the receiver down .Just to remind that till date MTNL has not provided a permanent solution to thus issue

  • GordonParbhat parbhat gordon (@GordonParbhat) reported

    @Harpree20836071 MTNL or Railway employees ko Kisan ka samarthan karn Chaiya or Open say no privatation.. others poor people will be fall down.

  • Lavesh63105745 Lavesh (@Lavesh63105745) reported

    @MTNLMbiOfficial My landline is dead since 7 days and i am not able to work from home. Complaint no 8751, landline no 28816780. I tried multiple followup but seems mtnl is not interested in resolving the issue.

  • CurlingFreeKick Chirag Shah (@CurlingFreeKick) reported

    My mother has balance of Rs. 650 with Dolphin MTNL Prepaid card. To utilize this money, there should be network. Now, there is no network of Dolphin, so money cannot be utilized, so Rs. 650 remains safe with Dolphin and because of balance of 650, porting is only option with loss.

  • KGDelhiBelly Kunal (@KGDelhiBelly) reported

    @MTNLOfficial Team, no action has been taken till date on my multiple complaints..I'm highly disappointed with MTNL service and want to surrender my connection. Kindly get the same done. @DoT_India @OfficeOfRSP

  • Pravin_0777 Pravin (@Pravin_0777) reported

    @bandrabuzz @BandraDataHub Most of @MumbaiMTNL phones seem to be out of order & I am hearing that nobody attends the complaints. Even banks are saying that their phone is dead. Is #mtnl dyeing a slow death?

  • tiwari1701 Pradeep Tiwari 🇮🇳 (@tiwari1701) reported

    @boxervijender BSNL and MTNL both are kachra company's. They don't even respond on customers problem. Workers are more than 50+ ages they don't want to work only they want salary and benefits.

  • sumitmethi Sumit Methi (@sumitmethi) reported

    @bb_thorat @CMOMaharashtra Dear Sir, need to inform you that around 200 people waiting at Sub Registrator office@Kalwa due to unavailability of internet since last 2 hours. MTNL server is down.

  • mithunk000 M K (@mithunk000) reported

    @sukhjee98395104 Support govt desi company BSNL, MTNL and support other govt enterprises... Support our beloved Indian farmers.

  • TheAPSHARMA AJAY PRATAP SHARMA (@TheAPSHARMA) reported

    @rsprasad @DoT_India @MTNLOfficial SERIOUS&SENSITIVE CASE. COMPLETE COLLAPSE OF ESSENTIAL SERVICES IN CHANAKYAPURI,NDLS FOR PAST 1 WEEK AS MTNL DOLOHIN COLLAPSED WITH NO SIGNALS. POOR SERVICES& CONSTANT BLACK OUT FOR PAST 2 MONTHS. CMD,MTNL FAILED.DELINQUENTS BE SACKED