MTNL outages and service status in Mumbai, Maharashtra
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- The most recent signal from this area was received Jun 8, 12:27 PM GMT+5:30.
- Total Blackout (100%)
The latest reports from users having issues in Mumbai come from postal codes 400104 , 400017 and 400019 .
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent MTNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 3 days ago |
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Mumbai
|
Total Blackout | 13 days ago |
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Mumbai
|
Total Blackout | 28 days ago |
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Mumbai
|
Total Blackout | 2 months ago |
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Mumbai
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Total Blackout | 2 months ago |
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Mumbai
|
Phone | 3 months ago |
Community Discussion
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MTNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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girish sarda (@sardagk79) reported from Thāne, Maharashtra@MTNLOfficial @MTNLMbiOfficial trying to reach toll free or direct number but no body responding. Poor service from one of the biggest govt PSU company like MTNL..very slow speed, frequently disconnect, no service.
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Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra@ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.
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teatime (@jaihind8422) reported from Mumbai Suburban, MaharashtraMTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.
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Vilaskumar Vykera (@vvykera) reported from Thāne, Maharashtra@MantralayaRoom today I tried calling the Covid help line number 1705. The response is as usaal aa like any government organization. I felt as if I was calling MTNL. After some time the call gets disconnected. It is shamefull. We have to take care our self. The government is not
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vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai
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Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra@arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?
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Parag Mistry (@mystryparag) reported from Mumbai Suburban, Maharashtra@Airtel_Presence only understands the issue and apologises. Baki kuch nahi karta. Request to all the people opting for Airtel Fibre, MTNL chalu to he. I had given society NOC in 12th April. The router got installed on 17th May. But yet the service hs not started.
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Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL
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Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, MaharashtraCan some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai
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Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra@JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap
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vinod kumar (@vin_kt) reported from Mumbai Suburban, MaharashtraMTNL dolphin mobile network not working in NL complex, Dahisar-East, Mumbai-400068 area. Frequent disruption noticed in recent times. Request to resolve the issue. @MTNLOfficial @MTNLMbiOfficial
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NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial Now it has been almost 75 days since the MTNL Tower on Hill View Building, Mira Road East, has been turned off & and all MTNL subscribers in the area are out of network in their houses and shops. Why there is no response from anyone from MTNL Mumbai
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra@MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .
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Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra@MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill
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giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra@MTNLOfficial considering your network when u r closing MTNL
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Arvind Shastry (@shastry_arvind) reported from Mumbai Suburban, Maharashtra@MTNLOfficial My MTNL phone is dead for more than a month now. Horrible service, no complaints getting registered. When we talk about service level vis-a-vis pvt operators, they need to learn a lot from them.
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fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?
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Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra@AUThackeray mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???
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AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra@MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kushagra Sharma (@Kushagra_Shar) reportedI want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi
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BSNLCare (@bsnl_care) reported@sanjeev44878467 Dear Sir, For more information and updates, kindly contact customer care or visit the nearest MTNL office. Regards BSNL-Care(Pravesh)
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Grok (@grok) reportedMTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.
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Shivrajupadhyay (@Shivrajupadhya5) reported@MTNLCMD @JM_Scindia MTNL internet down for LAST 3 DAYS in MP Flat, Yamuna Apt, Dr BD Marg, Delhi! No response to complaints. If MPs face this, imagine public plight! Urgent fix needed!
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RAHUL SINGH (@ruchirsingh) reported@PMOIndia Sir MTNL doesn't work. Making complaint is not yielding. Please help.
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Vikas Chandra Agrawal (@VikasChandAgra1) reportedJust shifted today from Faridabad to Gurgaon and facing extremely poor connectivity on my BSNL number. Residence: Amber 067, Ground Floor, Emerald Estates, Sector 65, Gurgaon, Haryana 122101. This is a three-storey building and surrounding houses are also only three storeys. My BSNL number is currently in roaming here and should be getting connectivity through MTNL. However, the network strength is extremely weak — even in the back bedroom signals are barely usable and calls frequently drop. BSNL Service Number: 94157758957 @BSNLCorporate @MTNLOfficial @AshwiniVaishnaw Such poor basic connectivity in the national capital region is quite concerning. Request BSNL/MTNL to kindly review the network situation in this area and improve coverage urgently.
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BSNLCare (@bsnl_care) reported@tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)
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BSNLCare (@bsnl_care) reported@IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)
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Maybe Yoda (@yoda_maybe) reported@gauravsabnis the config looks like the mtnl plugs of the late 90s early 2000s. If it wasn’t screwed into the junction box, they used to issue plugs w this kinda config.
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shiv (@siv07621575) reported@bsnl_care Please share mtnl contact number my phone is still not working