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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Aug 5, 5:45 PM GMT+5:30.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 and 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 5 days ago
Mumbai Suburban Phone 6 days ago
Mumbai Internet 16 days ago
Mumbai Phone 20 days ago
Mumbai Total Blackout 1 month ago
Mumbai Total Blackout 2 months ago

Nearby cities with recent reports

Mumbai Suburban

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • mehulozaa
    Mehul Oza (@mehulozaa) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.

  • Sri_Mumbai
    🇮🇳Sri Mumbai🇮🇳 (@Sri_Mumbai) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @AshwiniVaishnaw @DoT_India Such pathetic response of MTNL !! Absolutely ungrateful folks at MTNL ! One rain & Internet service is gone !! Every year this happens It's been 5 days ! Even escalation won't help !! Ashwini Sir please look into this !!

  • pragy_jha
    Pragya (@pragy_jha) reported from Mumbai Suburban, Maharashtra

    Hi @MTNLOfficial Our wifi has been out of service for last 3 days. We have made complaint on MTNL customer care on 18th July 2021 itself but still no solution till date. CA no: 2040394961 Complaint no : 7012. Expecting prompt resolution.

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • sardagk79
    girish sarda (@sardagk79) reported from Thāne, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @AshwiniVaishnaw govt is saying digital or digitalisation but our MTNL service is on and off from many months. Even after complaining online, now I just came to know offline complaints are mandatory. #poorserviceMTNL

  • CommonM56559063
    CommonMan (@CommonM56559063) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @mtnl do u have any work force left ? My landline is dead since months , we complain regarding same n they send us monthly bill . Ridiculous . No customer care support at all ,shame on u ppl

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • sumankumar1409
    Sumankumar Yadav (@sumankumar1409) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @BSNLCorporate Hi team, please help after porting to MTNL. I am unable to send sms. My outgoing sms services is stopped. From Monday I am facing difficulties as I am not able to verify my UPI through self OTP detection. have DMed my phone number details. Please hlp

  • RaghavanN4
    Raghavan N (@RaghavanN4) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @rashtrapatibhvn @PMOIndia @MumbaiMTNL pl refer my many complaints MTNL.MUMBAI NO serviceS for 5 months by your deptt..FOR 26613780. cancel above no. you are requested to stop services and refund my deposits if any with immediate effects. Pl take back your.instrument.

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : What are you doing. Just sitting in your office and chatting. Even after paying your bills, your service is third class. Quit if you do not know your job. Do not expect me to pay your bills. MTNL is filled with useless fellows, who do not know the job. Shame.

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • nihir76
    Nmm (@nihir76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp need rto chk near mtnl signl jogeshwari sv road… no one follows signal and haphazard turns … again rampant parking outside mtnl..

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • sid_sidhen
    SIDHeN SRIVASTAVA (@sid_sidhen) reported

    @Ananth_IRAS Went to Telegraph Office in Mumbai some time back. One of the floors is handling MTNL pensioners' issue. Early 80s I used to send Telegrams from here to my parents. Climbing up those circular stairs made me emotional.Lots of history embedded in those spiralling stairs ! Preserve.

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, This is to inform you that your complaint number G2233181445103 has been addressed by the concerned team. We have received revert from the concerned department that only few handsets are working for VoLTE service on BSNL Delhi.check handset list on MTNL website. If you need any further assistance please feel free to contact us.  Regards, BSNL Care (Lokendra)

  • ninkozi
    ninkozi (@ninkozi) reported

    @stockifiabhijit Not true. It may also indicate serious lack of choice. By your definition, because my dad waited 6 years for an MTNL line and i get pissed at Airtel for delaying service by a day, MTNL has greater brand value

  • ArakshitaM
    Arakshita Mohapatra (@ArakshitaM) reported

    @BSNLCorporate @CMDBSNL @robertravi21 No Network around Delhi and Delhi NCR of MTNL and BSNL mobile operator 😭😭😡😡 . I think that's Government services very poor 😭😭 . anyway it should clear all issues then publics automatically will be connect . Otherwise public go to private operators

  • ruchirsingh
    RAHUL SINGH (@ruchirsingh) reported

    @JM_Scindia Sir, MTNL customer care does not work. Nor I am able to port my number to other service provider. I have Rs 1800 in my prepaid balance despite that I am recharging monthly. I get this message. ur account balance you only have Rs.0.05 valid until 21-06-2026.recharge.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vityazaman Dear Sir, Kindly visit the nearest MTNL office or contact customer care at 1800-180-1503 for more information and updates. Regards BSNL-Care(Dinesh)

  • zurto6
    zurto (@zurto6) reported

    @NalinisKitchen @Tukaram_IndIAS @fssaiindia Hmmm is he really taking action on all these junks or some big ***** plan behind this??? To wipe local manufacturer and then push that worst mahaCHOR Ambani in food retails.... MTNL ko bhi aisa hi khatam kiya to push gutter jio

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @tajar_grag Dear Customer, Our team is working on upgrading towers to 4G/5G. Meanwhile, you may see MTNL signals (In-Dolphin 3G or 40439 4G) and roaming. Reception may vary by location (indoor/outdoor). We appreciate your patience during this upgrade. regards, BSNL Care (Nishant)