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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400017 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 26 days ago
Mumbai Suburban Phone 26 days ago
Mumbai Internet 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago
Mumbai Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

  • anil_suchdev
    Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, Maharashtra

    @sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @PMO @narendramodi mumbai no.26513780. sr.citizen.OCTOGENARIAN......😥😥😥 MTNL LINES MORW THAN 300 NOT working since 2 months. khiranagar. santacruz west mumbai 400054....

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • AnisSay28101915
    Anis Sayyed (@AnisSay28101915) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw Hello Sir @MTNLOfficial My uncle landline is not working from last 4 month. When ever we call mtnl supervisor he replied kal ho jaiga now it is end of our pesions Mr yadav from malad sv rd mtnl Mumbai he not responding to us. 02228832176

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road👍👍

  • max_neo
    Tejas Raut (@max_neo) reported from Mumbai Suburban, Maharashtra

    Address: JASOTA KUTIR CHS, ANANT PATIL MARG, NEAR SHIVAJI PARK MTNL, SHIVAJI PARK, DADAR(W), MUMBAI- 400028. WARG- G NORTH. Pls help us. Attached images for reference.

  • vinodkumarshr18
    vinod kumar shrivastava (@vinodkumarshr18) reported from Mumbai Suburban, Maharashtra

    @GmMtnl my mtnl land line and internet not working from last 2days, now in lockdown work is suffering

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • mehulozaa
    Mehul Oza (@mehulozaa) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am getting bills from last 3 months but my mtnl is not working after paying all bills, due to some road construction work, line is not connected and after so many colplaints there is mo response yet. Please help.

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • a_dedhia
    Dr.Ash (@a_dedhia) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial wats is the official complaint mail I’d n number to complain mtnl mumbai’s dad line

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @bsnl_care Very sadly inform to you government of India company BSNL MTNL mobile service unavailable but just opposite private company network available in all over Mumbai think and decide this is directly revenue loss of Indian government and Indian people

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Searching for network position in full Mumbai city BSNL MTNL mobile

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @bsnl_care BSNL MTNL mobile Government of India company service not available in fully mumbai city it's very bad for Indian people

  • rahulrajsahay
    Rahul Raj (@rahulrajsahay) reported

    @cb_doge @Starlink Suggestion : Instead of pitching it as a D2C thing, offer it as an uplink for BSNL/MTNL, the state owned operator who is the sole ISP attempting to connect these villages. Let them handle customer KYC etc + the last mile connectivity. Best of both worlds.

  • aksh_yay
    Akshay (@aksh_yay) reported

    @swapnamhatre_ They will be up and running before this weekend is over… the ones outside MTNL building are the worst.. as the road is also narrow!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

  • abhiyogi
    Yogi (@abhiyogi) reported

    @Ajaykumaarji @airtelindia BSNL was the best! I had a BSNL in Karnataka and then MTNL sim (in Mumbai) and it was too good, and I used to get signal even in the most remote areas. Unfortunately private sector killed it and I had to switch to a private service provider

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    TRAI Delhi April 2026 official drive test results: Jio 243.98 Mbps | Airtel 169.80 Mbps | Vi 26.26 Mbps | MTNL 4.43 Mbps. But plot twist - Airtel has WORST latency at 43.76ms vs Jio's 20.33ms. Jio also wins voice quality, call setup time, and airport coverage. Government-tested, not self-reported. 📶 #TRAIReport #JioIndia

  • nmnsgr
    NMN SGR (@nmnsgr) reported

    @piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. BSNL MTNL is continuously working towards improving and strengthening network coverage across Mumbai through ongoing network enhancement activities, BTS upgrades, and infrastructure improvements. We appreciate your patience and support while these improvements are being carried out. Regards, BSNL Care (Gopal)