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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Mumbai come from postal codes 400070 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 17 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Phone 2 months ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ArpanYCT
    Yash Charitable Trust (@ArpanYCT) reported from Mumbai Suburban, Maharashtra

    MTNL: Phones not working for eight months. No answers, no response to complaints verbal or written… what is the infusion going to do?

  • Prashantktsing
    Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • pragy_jha
    Pragya (@pragy_jha) reported from Thāne, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial MTNL team, When can we expect a resolution, it’s already been a week. Kindly resolve it at the earliest. @DoT_India

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @MoitOfficial mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Thank you very much for restoring the mobile signals in Thane Panchpakdi in MTNL service. Please maintain all the towers properly. Please do the needful.

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial @DoT_India MTNL dolphin network down since 19/04/2022 night in NL complex, Dahisar East, Mumbai-400068 area. This is happening for second time in a week. Requesting early resolution of the issue

  • Raul1680
    Rahul Dalvi (@Raul1680) reported from Borivli, Maharashtra

    @MTNLOfficial Is MTNL Dolphin network down in Mumbai western suburbs,no network from yesterday, can someone provide an update, already raised a complete in the morning, no response yet.

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • akbars600
    Akbar Merchant (@akbars600) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial broadband is dead since a month. Reason @mybmc cut the cable to build skywalk pillar. So, since MTNL has no solution, does the customer ask BMC to fix the cable or just switch to other broadband?

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    Though mtnl landline is not working since last six month mtnl mumbai is sending bills. Mtnl mumbai maneklal exchange is not taking any action If landline is not working why mtnl tis sending bills All complain goes deaf ear. Written email complain no use.

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported from Mumbai Suburban, Maharashtra

    @mybmc Location is goregaon MTNL. However my question is will you only act on specific complaint and will not act as per bombay high court judgment where you have to remove all illegal hoardings and register case. So are you waiting for us to file contempt proceedings

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial ,@DoT_India Since 12/04/2022 morning MTNL Dolphin mobile network is down in NL Complex, Dahisar(east), Mumbai-400068 area. Multiple complaints to MTNL customer care is unattended till now. Kindly help to resolve the issue.

  • gauravppandit
    Gaurav Pandit (@gauravppandit) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial I am getting mtnl bill from last year even though my connection not working from last 1.5 yrs.tried everything like email, tweet even visited goregaon west office but still no one is understanding my problem and they r suggesting to pay whole bill

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is not working since last six months. Mtnl maneklal exchange is not taking any action even though complain are made. Mtnl mumbai is sending bills for non working landline and they have been paid. Request urgent action

  • chandu_holi
    Chandu Holi♂️ (@chandu_holi) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial Dear Sir Is MTNL is Interested to help there customer or Not I am Posting is from last Month That the number is Disconnected and i received the msg from @MTNLMbiOfficial that the validity is Over i have done the Recharge also then also yet it is Not activated pla reply

  • rahulpawar_mum
    Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial guys it's almost from the time lights went off in Mumbai .. after which your network in Mumbai Suburban is very very very poor. No customer service team to address Raised a complaint almost 100 times. @BSNLCorporate guys you really now need to step in to save MTNL

  • fallenangel0231
    fallenangel1108 (@fallenangel0231) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial raised a complaint more than a month back,been calling up everyday,raised escalation to SP Ghosalkar SS Shete .Even called technician no pls lan line BUT NO RESOLUTION given. Pathetic n shoddy state of affairs for MTNL. Will my problem b addressed?

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilCfa
    Anil Rana,CFA (@AnilCfa) reported

    @_soniashenoy Cheap price is never actually cheap when Business itself is getting disturbed Rcom, MTNL are few examples

  • NHKURANE
    KURANE (@NHKURANE) reported

    @mybmc @mybmcwardKW Sv road mtnl signal. Jogeshwari West photpaths encorched. Pl remove it and do favour to citizens life

  • Indianatheart25
    Lalit Kothawade (@Indianatheart25) reported

    @bsnl_care I ported my sim to BSNL pospaid. I am unable to make and receive calls even after porting is successful. MTNL Vashi office is not receiving my calls. They do not receive the landline phone. I am helpless. Please register my complaint.

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.

  • oberoihr
    oberoi2 (@oberoihr) reported

    @AshwiniVaishnaw Sir Good morning My landline number 022-27546466 is not working for the last about 10 months I have contacted even spoken to ED ,GM East DGM SDE BSNL MTNL Mumbai and NAVI Mumbai Fiber network is available across the road about 10 meters post office urgent

  • SandeepRana_BJP
    SANDEEP RANA Adv. ( मोदी का परिवार ) (@SandeepRana_BJP) reported

    Respected Officer, Namastay 🙏🏻 I am Advocate, My Mobile No. 9968005815 service is closed by MTNL, my SIM is not working, i search Service Store office near me East Delhi but not found pl help me @GoI_MeitY @AshwiniVaishnaw

  • AnilCfa
    Anil Rana,CFA (@AnilCfa) reported

    When should you ignore a cheap stock? When a new innovation disrupts the industry. Cheap price can’t save a broken business model. MTNL,RCOM,TV TODAY,MOSER BEAR

  • BafnaHiiren
    Hiiren Bafna (@BafnaHiiren) reported

    @TVMohandasPai @nsitharaman @BSNLCorporate BSNL & MTNL should have been shut down long back. Why are we wasting money on 4G network when we are moving towards 6G?

  • nb1811
    nbhandari (@nb1811) reported

    @MTPHereToHelp sir , there is total Blatant violation of traffic rules / traffic lights at MTNL signal - BKC by auto rickshaw. Reckless and dangerous driving, no adherence to traffic signals - morning and evening every day . Poses serious risk of accidents. Why no vigil there?

  • bnacharya1
    Bholanath Acharya (@bnacharya1) reported

    @raghav_chadha! You're bringing to LS floor many relevant issues e.g. on IT, 28 days validity in telecom etc 👏 A relevant issue - BSNL prepaid sim doesn't work in Mumbai, Delhi where MTNL provide the service. Brought to notice of all concerned as attached. No solution yet