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MTNL outages and service status in Mumbai, Maharashtra

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Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Apr 14, 1:59 PM GMT+5:30.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Mumbai come from postal codes 400070 , 400013 , 400104 and 400022 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 7 days ago
Mumbai Total Blackout 20 days ago
Mumbai Phone 26 days ago
Mumbai Phone 29 days ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • ShivamVahia
    Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, Maharashtra

    I'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.

  • murarkas
    SIDDHARTH MURARKA (@murarkas) reported from Mumbai Suburban, Maharashtra

    @mybmc Location is goregaon MTNL. However my question is will you only act on specific complaint and will not act as per bombay high court judgment where you have to remove all illegal hoardings and register case. So are you waiting for us to file contempt proceedings

  • prasadguptacfc
    supaprax (@prasadguptacfc) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial I am the owner of Konark veg diet with 4 MTnl lines which are shut down since 15 days. 02228853840/46. No response from the mtnl office inspite of multiple complaints. Think it's time for MTNL to be sold to TATA/JIO

  • ShahbazWKhan
    Shahbaz Khan (@ShahbazWKhan) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @mtnl @MTNLOfficial Kindly cancel and Initiate my refund on priority. As i had been charged twice for the same.

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    One month ago we applied for three MTNL lines in South Mumbai. We paid premium for numbers of choice. It’s a month since we paid for them, but yet to see the connection. Things are bad with @MTNLOfficial ..

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial , Mtnl dolphin network is down in NL complex, Dahisar(E), Mumbai-68 area since 12/04/2022 morning. No response to complaints registered. Request to resolve at the earliest.

  • viveekstikoo
    Viveek S Tikoo (@viveekstikoo) reported from Mumbai Suburban, Maharashtra

    @AshwiniVaishnaw It is a pain to change SIM cards which are no longer available at MTNL CSCs in Mumbai since September 2022 Why should the public be in pain ? We pay taxes in full sir ? Please help solve it. @narendramodi @PMOIndia

  • jaihind8422
    teatime (@jaihind8422) reported from Mumbai Suburban, Maharashtra

    MTNL box broken pedestrians can not walk. At Malad rupali bldg footpath, evershine nagar Malad west. @mybmc inform related team to attend and clear the obstacles and keep walkable footpath.

  • mindtemple3
    Chhabria-anjali (@mindtemple3) reported from Mumbai Suburban, Maharashtra

    Can some senior at @MTNLOfficial please help me .. I’m a doctor who’s clinic numbers are not working since a month .. inspite of multiple complaints no respite #mtnl #mumbai

  • sursmi
    surendra shetty (@sursmi) reported from Mumbai Suburban, Maharashtra

    In 1986, MTNL (Mahanagar Telephone Nigam Limited) was established which helped in the spread of telephone network. With Sam Pitroda as an advisor to the then Prime Minister Rajiv Gandhi, six technology missions related to telecommunications, water, literacy, immunisation, 5/n

  • truthcall21
    Truth Always (@truthcall21) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @MTNLOfficial @DoT_India Our office Landline is dead since March 6, no one is coming to start it. If it is not done then many of us who are having same problem in the area will be force to take a Morcha to Borivali MTNL with the help of our area Representative

  • sandesh_samant
    Sandesh Samant | संदेश सामंत (@sandesh_samant) reported from Mumbai Suburban, Maharashtra

    Trying to pay @MTNLOfficial Dolphin bills. Quick Pay option on the site not working. It's 2021 and no QR Code on the bills. Nobody's receiving calls on helplines. Govt wants to 'revive' MTNL like this.

  • sehgal_charan
    Charan Sehgal (@sehgal_charan) reported from Mumbai Suburban, Maharashtra

    @arvindshyam Sir what about MTNL, more than 20% down, should we continue holding?

  • TaranathBhatt
    TARANATH Bhatt (@TaranathBhatt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial : SIR, my net is not working the past 3 days. What the hell is MTNL. doing. Do not send any bill. I am not going to pay your bills, if you cannot provide good service. Don't you have a sense of shame. If you want payment , you should provide good service.

  • k_james_john
    James John Koreth (@k_james_john) reported from Mumbai Suburban, Maharashtra

    Then we check calling from the number to our mobile and it was showing JB Nagar post office on True Caller This is the standard of MTNL , cannot spare more words for it Now have logged a complaint again

  • AiyyubPatel
    Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, Maharashtra

    @AnasShareef93 @MTNLOfficial MTNL down since many months and i have followed escalation matrix and reported the fault to all concern dept from top to bottom, but no difference, they are least bothered about it due to confusion within department.

  • ashoklal76
    AJ......देशहित से बढ़कर कुछ नहीं..... (@ashoklal76) reported from Mumbai Suburban, Maharashtra

    @MTPHereToHelp SIR, ITS MY HUMBLE REQUEST,TRAFFIC POLICE ARE SITTING INSIDE MTNL OFFICE,THEY KNOWS IT VERY WELL,ITS A DAILY PROBLEM CANNOT GET SOLVED WITHOUT A STRICT ACTION ON THEM

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @harshaag_15 @fgautier26 That's why disinvestment and privatization is required, I got my MTNL landline disconnected, 11.99 months it never worked but i was paying the bill for 12 months.. Sad state..

  • thakkarbankit
    Thakkar Ankit (@thakkarbankit) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial 26112942 , this land line has been not working since two months repeated complaints & requests @mtnl ville parle, have been falling on deaf ears . Kindly acknowledge the plight , of senior citizens staying here , & requesting a prompt action

  • SaeedKh68515898
    Saeed Khan (@SaeedKh68515898) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial sir yet not resolved my contact number 26344325 of versova exchange pls tell them to strictly resolved my complain mtnl service men he call me and say now it is resolved but after one hour the phone goes dead

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • kid_wid_a_beard
    Amesh Chikhlikar (@kid_wid_a_beard) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I was in Thane, Maharashtra and there was no network at all from BSNL and MTNL.

  • Vidhus66
    Vidhu Shekhar (@Vidhus66) reported

    @MTPHereToHelp Bangur Nagar Signal, Inorbit Signal, RATNA HOTEL SIGNAL, GOREGAON MTNL. You name it and all the signals. I personally transverse through all these, like a mute spectator stand alone when RED and experience blatant violation. People look at me as if I am foolish to stand.

  • Dhiraj27Agarwal
    Dhiraj Agarwal (@Dhiraj27Agarwal) reported

    @MTNLOfficial @BSNLCorporate in my area Gurgaon Dhanwapur road laxman vihar mtnl network issue, even call is not coming on phone, pls resolved. Why not resolved the network problem.

  • grok
    Grok (@grok) reported

    @mungekar_PM Thanks for the location update! Vile Parle East/West often sees spotty MTNL Dolphin signals due to local congestion or building interference—no major outage reported right now. Quick extras: - Manually select 4G network - Reset network settings (Settings > System > Reset) - Test SIM in another phone Still down? Use MyMTNL app to report or call 1503 from alternate line. Exact symptoms (no signal/data/calls)? More help incoming!

  • CampakCampu
    Vijay Kumar (@CampakCampu) reported

    @mid_day Both BSNL & MTNL are now stopping copper lines & their linemen telling, rather forcing people to buy their sub standard fiber internet connections. Local cable network fiber internet is much more efficient in MMRDA area than these 2 companies & cheaper too.

  • ashok7563
    ASHOK KANOJIA (@ashok7563) reported

    @FinMinIndia HDFC Bank mobile app has been designed in such a way so that BSNL / MTNL sim users don’t get switched over to new app. Branch officials encourage to switch over to other mobile service provider. stop cartel of HDFC & PVT mobile se. @HDFC_Bank

  • grok
    Grok (@grok) reported

    @errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.

  • nb1811
    nbhandari (@nb1811) reported

    @MTPHereToHelp sir , there is total Blatant violation of traffic rules / traffic lights at MTNL signal - BKC by auto rickshaw. Reckless and dangerous driving, no adherence to traffic signals - morning and evening every day . Poses serious risk of accidents. Why no vigil there?

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @ak608347 Don't have information regarding that however if you see Dolphin aka MTNL or 40465 cellular signal during manual network search try to select any 1

  • SanTah24
    SanTa (@SanTah24) reported

    @mohanlal149 Please activate additional roaming by sending ACT ROAM to 53333. Then select MTNL /VI network manually to get connected