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MTNL outages and service status in Mumbai, Maharashtra

Some problems detected

Users are reporting problems related to: total blackout, phone and internet.

Full Outage Map
  • MTNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • 67% Total Blackout (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Mumbai come from postal codes 400070 , 400013 and 400104 .

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at MTNL

MTNL is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent MTNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 10 days ago
Mumbai Total Blackout 24 days ago
Mumbai Phone 29 days ago
Mumbai Phone 1 month ago
Mumbai Phone 1 month ago
Mumbai Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • NeveilleWadia
    Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Not able to send a DM. No option. Alt number: 9820523881 MTNL No: 022 23820405 Location : Mumbai. No service since ages

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported from Mumbai Suburban, Maharashtra

    @JioCare @Airtel_Presence unable to connect to @MTNLMbiOfficial using my mobile. Not sure error is with whom but i am unable to connect any Mtnl Mumbai landline nos using my mobile be it Jio or Airtel. I kindly request you all to look into the matter & fix it asap

  • sandesh_samant2
    Sandesh Samant II 👑 | संदेश सामंत द्वितीय 👑 (@sandesh_samant2) reported from Mumbai Suburban, Maharashtra

    More than a week now. Internet is down at home (and in the whole society). Lodged several complaints. No response. DMed on Twitter. No response. Sir @rsprasad if this how MTNL is going to work, then please disinvest in it quickly. Please don't waste taxpayers' money.

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @PMO @rashtrapatibhvn mumbai. mtnl please take entire staff VRS AND LET SOME EFFICIENT COMPANY TAKE OVER...SO WE ALL CUSTOMER GET OUT OF YOUR USELESS SERVICES AND NO RESPONSES TO OUR COMPLAINTS.

  • vijaymishra2412
    vijay mishra (@vijaymishra2412) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial My complaint for my ADSL no 28151772 was not proper working from last month on dated 16 sep 2022 I m complaint so many times. In week 2 or 3 days my broadband not work & last 2 days my broadband not working. Pl resolve erarlier because MTNL hai to sahi hai

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue on out MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells me I will have to take a new cable from some junction at 14th road to my building. Kindly respond to this my number is 26481259

  • SuchetaSays
    Such_Says (@SuchetaSays) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • Chetan23283854
    Chetan (@Chetan23283854) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial Services are getting worst day by day. Trying to use the MTNL line since last 6 months but the lines are not working. Have logged several complaints but no one from @MTNLOfficial is trying to solve my issue. Requesting thr higher authorities to help me out.

  • DineshGada1973
    #NewProfilePic (@DineshGada1973) reported from Mumbai Suburban, Maharashtra

    @mumbaimatterz @MumbaiPolice @mybmcWardGN Same thing happens everyday at #MTNL signal Goregaon west s.v. road👍👍

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    @ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.

  • chiragsonchatra
    Chirag Sonchhatra (@chiragsonchatra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial It’s been more than a month am facing issues with my landline. Tired calling your customer care and speaking to our area Mtnl office. Just one reply we get “ Wiring fault “. So wanted to know, does it take months to resolve.??

  • milindrect
    Milind Gawade (@milindrect) reported from Mumbai Suburban, Maharashtra

    @AGSawant mtnl is working or not..last 2 month my land line is not working...why...even through i hv paid my Bill...why...???

  • lele_ravindra
    giridhar (@lele_ravindra) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial considering your network when u r closing MTNL

  • jpelectonics
    MjM (@jpelectonics) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial we have been facing issue with our MTNL number for few weeks. Have been complaining but no response till today the lineman come and tells us that We will have to take a new cable from junction at 14th road to our building. number is 26481259

  • KeyureshS
    Dr.Keyuresh S.Kulkarni (@KeyureshS) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial facing issues with my number since a year,nothing has been resolved,3rd party staff r super #rude which is not acceptable & r incompetent with solving any issues. Why should 1 pay the bill even? Kindly compensate. #mtnl @yogeshkumar4bjp

  • Prashantktsing
    Prashant Tripathi (@Prashantktsing) reported from Mumbai, Maharashtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .

  • vin_kt
    vinod kumar (@vin_kt) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial, MTNL dolphin mobile network down in NL Complex, Dahisar East, Mumbai -68 since 12/04/2022. Multiple complaints raised with customer care. No action till now. Kindly help to resolve the issue

  • suryakantkhatr7
    suryakant khatri (@suryakantkhatr7) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial my landline no 25148537 is still not functioning. Even though mtnl mbi official assured to resolve issue ASPS. WHOM I AM SUPPOSE TO COMPLAIN NOW? @DoT_India @AshwiniVaishnaw

  • GranthBooks
    Granth Bookstore (@GranthBooks) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial @DoT_India It's been 03 months we have been complaining for mtnl landline. Complain does not resolved and issue continues. Please resolve.

  • shirley77137700
    shirley pereira (@shirley77137700) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial i am Sr Citizen. My landline is dead from April 29. Made 3 complaints (Nos.3879, 6552 &2373) so far. On 1st 2 complaints got msg of it resolved, but phone still dead. 3rd complaint made on 3/94/22 still pending. Horrible service MTNL.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SanTah24
    SanTa (@SanTah24) reported

    @mohanlal149 Please activate additional roaming by sending ACT ROAM to 53333. Then select MTNL /VI network manually to get connected

  • nodpereira
    Don Pereira (@nodpereira) reported

    @tata_neu I have tried to cancel an air tkt. Phone. Talked to customer care. 2 or 3 numbers. Your app booked 2 Tickets for me. Confirmed. The app is like Mtnl . In 79 . Jamshedji. And Tata , surely are turning in their graves. Pls. cancel 1 tkt. The earlier departure

  • op_patrik
    op bhai (@op_patrik) reported

    @JM_Scindia Please tell me where has the 3.22 lakh crore gone which was given to MTNL/ BSNL. How come such a huge amount not help these two to revive

  • MTNLMbiOfficial
    MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @saurabhsin2525 According to the team, you are in roaming. Please select the network manually and try. There is no barring from MTNL side.

  • DaftaryRohit
    Rohit Daftary (@DaftaryRohit) reported

    @MTNLOfficial @IndiaPostOffice Dt.29 Jan.26,16.23,pm. Resp.Dilip Dorde, (DGM.MTNL.)Ght.w. Namaskar,🙏, Sub.:MTNL.Non-Operat.,L/L #+91 22 2102 5068, PO.Complaint-Docket#9570, Dt 29 JAN 26 Resp Sir Today We tried your Wht'sapp& Mo#.at 14. 59,pm.,but unable to connect,May we req

  • khan_srk786
    Sharukh Khan (@khan_srk786) reported

    @MTPHereToHelp Please take action on sharing autos plying from Kurla to BKC. They break signals, they carry 4 passengers and drive recklessly. Even they drive in opposite direction from MTNL Signal to taximan colony. Please take urgent action

  • iamrakeshbansal
    Dr. Rakesh Bansal (@iamrakeshbansal) reported

    MTNL Can’t Pay Bond Interest on Time India’s state telecom company MTNL is in money trouble. It couldn’t put funds into a special escrow account for the next interest payment on its bonds due to not having enough cash. This is for the 6th half-yearly payment on 7.75% bonds, due March 24, 2026. The bonds have government backing, so if MTNL defaults, the govt might step in. #MTNL #FinanceNews

  • Kushagra_Shar
    Kushagra Sharma (@Kushagra_Shar) reported

    I want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi

  • Jai22867
    JaiShriRam (@Jai22867) reported

    @DoT_India @MTNLOfficial Again New delhi Dwarka, Dolphin services are down. I can't receive OTP to pay my adv tax. @JM_Scindia plz help as mtnl off. has the same excuse, that they have no money for mobile tower maintenance.

  • errdconvergence
    RD_Sharma 🇮🇳 (@errdconvergence) reported

    @grok @grok What is the DOT or Govt of India's plan for debt servicing or settlement and how much time may be taken to sort it out? What is the possible direction for continuity of service of MTNL employees whose length of service is more than 10-15 years?