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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Thāne, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Thāne, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thāne, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thāne, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 11 days ago
Mumbai Login 4 months ago
Mumbai Transactions 5 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Thāne, Maharashtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • ashontweeter
    Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

  • PatilNishant76
    Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra

    @Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060

  • Indanam2
    Indanam (@Indanam2) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Not Responsible waste Company Customercare not Support

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • RaunakT86087564
    Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra

    @Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.

  • CJGABA
    CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    It is humble request @Paytmcare @Paytm to unblock my Registered Ac. Pls help me. Pl explain the issue for block it.

  • immdnizam
    Md Nizam (@immdnizam) reported from Mumbai Suburban, Maharashtra

    @Paytm Can you launch a system like as razorpay but without take any charges for transaction. Link payment with customer details, invoice and refund system. Like as online shoping cart.

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines

  • AAPKaAnupam
    Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, Maharashtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • RajivAW1971
    Rajiv Awatramani (@RajivAW1971) reported from Bhiwandi, Maharashtra

    @MohammedIfthek1 @Paytm Convinience for paytm and inconvenience for customer. By charging such fees they make huge profits and share price goes up.

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • mayurshetty01
    Mayur Shetty TOI (@mayurshetty01) reported from Mumbai Suburban, Maharashtra

    @TmPreet @Paytm Without printer device will not need much service support.

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • Vaishna41203994
    Vaishnavi Desai (@Vaishna41203994) reported from Mumbai, Maharashtra

    @Paytm Help us to get pav bhaji and exchange gift cards

  • Satyapal882854
    Satyapal Yadav (@Satyapal882854) reported from Mumbai Suburban, Maharashtra

    @Paytm Hi everyone Paytm payment Bank going to shut down soon?

  • turbocharged_26
    Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra

    @Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro_Banda420
    INSANEGAMERZ (@Pro_Banda420) reported

    @Paytmcare The merchant (Kuku FM) has already confirmed that my refund was initiated, but the amount is still not reflecting in my account. I have also shared the refund reference number with support via email. Please help track and resolve this issue urgently.

  • pawank_r
    pawan kumar (@pawank_r) reported

    @Paytmcare The resolution shared is generic one and not working i have specifically mentioned. Need soon skillful mind to look into it @Paytmcare . Hope I am able to convey myself

  • EzyNivesh
    Ashish Chauhan | Personal Finance Simplified (@EzyNivesh) reported

    @vsvicky_ @Paytm Nice sentiment, Vicky. A "turnaround" is a strong word. While VSS's resilience is undeniable, the narrative needs more than just fighting spirit. Here's what the numbers are *actually* showing: The recent Q4 FY26 results are indeed interesting, but let's not forget the $100M+ hit from the RBI's regulatory actions impacting their payments bank business. That's a significant hurdle overcome, not erased. Focus has shifted to their lending business, which saw a ~40% YoY growth in disbursals. *That's* the real engine, not the payments bank legacy. And let's talk scale: while user growth might be steadying, the Average Revenue Per User (ARPU) is still a point of contention. Improvement is there, but it's a marathon, not a sprint. Also, Mar'26 "profit" of Rs 552 Cr is indeed skewed. Standalone P&L shows sales dipping to Rs 2,150 Cr in Mar'26, down from Rs 2,500 Cr in Mar'25. But the consolidated view shows a massive Rs 668 Cr in "Other Income" for Mar'26. This isn't sustainable operating profit. It's a financial engineering trick. #Paytm The market's been pricing in a lot of this already. This isn't a surprise rally, but a slow climb out of a deep hole.

  • Rahul16474
    Rahul (@Rahul16474) reported

    @Paytm poor service in hanumangarh paytm sound box is not available from one month My sound box is not working i call many times but no response

  • ImSShetty
    sushant shetty (@ImSShetty) reported

    @Sahilra90168715 @Paytmcare @official07rajat Team unable touse paytm food wallet while doing payment or check balance being facing this issue from last 3-4 days kindly check and respond

  • Raghvendra12789
    Raghvendra Bajpai (@Raghvendra12789) reported

    @Paytmcare @SBICard_Connect I have made an incorrect payment of ₹3000/- at 10:30 PM to a UPI Id which I had scanned in past. Please help me on this. I don't have contact number of the recipient, but I have UPI ID, not sharing, respecting his privacy. Plz help please

  • sachinrathorex
    Sachin Rathore (@sachinrathorex) reported

    @nuegoindia @Paytm @MORTHIndia Save your “sorry”. I didn’t book a ticket for apologies. You created the problem, closed it without communication, overlooked passenger harassment, and denied refund.

  • not_puneet
    Puneet Korjani (@not_puneet) reported

    @PaytmTravelCare @Paytm @Paytmcare , finally I got my refund credited to my account. Thank you for the support.

  • KulshreshthK
    KKinDel (@KulshreshthK) reported

    @Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !

  • official07rajat
    Rajat Official ⛳️ (@official07rajat) reported

    @Paytm @Paytm @vijayshekhar Paytm app on Android is crashing automatically right after payment. Money gets deducted but app goes back to home screen. This is very frustrating! Please fix this bug in the next update. 🛑📱