Paytm

Is Paytm down in Thāne, Thane, State of Mahārāshtra?

Problems detected

Users are reporting problems related to: transactions, login and mobile app.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Thāne, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thāne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Thāne, Thane, State of Mahārāshtra 02/18/2026 12:00

February 18: Problems at Paytm

Paytm is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (57%)

    Transactions (57%)

  2. Login (29%)

    Login (29%)

  3. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Thāne, Thane, State of Mahārāshtra

The most recent Paytm outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Transactions
IndiaMumbai Login
IndiaMumbai Transactions
IndiaMumbai Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Thāne, State of Mahārāshtra

Latest outage, problems and issue reports in Thāne and nearby locations:

  • sasmumbai Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD

  • BabuShivarkar Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, State of Mahārāshtra

    @paytmbankcare @Paytm @Paytmcare can please resolve my issue as soon as possible it's a hell of a emergency right now sir

  • shesunanda Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • moneymunshi Masood Munshi (@moneymunshi) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • radzzzzster Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • hmangirish Mangirish Herwadkar (@hmangirish) reported from Thāne, State of Mahārāshtra

    @HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare

  • talks_dude Dude talks (@talks_dude) reported from Thāne, State of Mahārāshtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • nerio123 nerio vakil (@nerio123) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.

  • galavinit13 Vinit Azad (@galavinit13) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help

  • LNishad Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • Khannasibuddeen 𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, State of Mahārāshtra

    @Paytm is Paytm server down because I am facing to login our account

  • Gaurav56293611 Gaurav (@Gaurav56293611) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • shesunanda Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • ravindrasingh75 ravi digari (@ravindrasingh75) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • ChaiwalaSpeakin ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, State of Mahārāshtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • moneymunshi Masood Munshi (@moneymunshi) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare @Paytm How to reach customer service Paytm ?

  • BabuShivarkar Babu Shivarkar (@BabuShivarkar) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Hi my name is Babu Shivarkar I was taking some money in my Paytm wallet transaction got failed but didn't get in my bank account it's shows it will take 7 working days that's I wanted to be it sometime cause it's a medical emergency please refund it as soon as possible

  • chawlashravan Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking

  • ashontweeter Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, State of Mahārāshtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • questionsaglore Nandan 🇮🇳 (@questionsaglore) reported

    @Paytm @Paytmcare Please provide nearest KYC Point to complete KYC documentation.... Your Links for KYC Points by PIN CODE isn't working.... Check your DM for the Screenshot

  • reddys1997 Bharath Reddy (@reddys1997) reported

    @Paytm @vijayshekhar such a poor response going forward i would like to deactivate all my Paytm merchant account and go for the better service provider like bharathpe or phone pe thanks I posted this to know about the foolish things and worst response from Paytm Sharing ticket I'd 5037023240

  • Mohd__shifan Mohd Shifan (@Mohd__shifan) reported

    @ICICIBank @ICICIBank_Care Your eazypay portal stole my money Took the money and say that they don’t have it. I have rechkd the payment status with @Paytm 5 times. Paytm gave you the money I have been mailing since 5 dys,my problem isn’t resolves Anyway i just want my money

  • BinduGodavarthi Bindu Godavarthi (@BinduGodavarthi) reported

    @Paytmcare need help with my problem

  • Shah__Mihir Mihir Shah (@Shah__Mihir) reported

    @Paytmcare It is not that encountered any particular issue to share. It is a general query.. why can't you people just make businesses with food joints by default as food category.. so that people can utilise there food wallet..

  • rayanshul19 Anshul Ray (@rayanshul19) reported

    Can anyone @Paytm help me with my concern?

  • shree8788 gaikwad shrikant (@shree8788) reported

    All those care For pishing purpose only. In future people will call @paytm is fraud company because of this guys. AGAIN REMINDING YOU TO UNBLOCK MY PAYTM POSTPAID ACCOUNT SERVICE ASAP

  • Ekmotivation1 Enishksahui_s (@Ekmotivation1) reported from Bilāspur, State of Chhattīsgarh

    @Paytm I'm a sbi account holder, not able to do UPI transaction since morning what is the problem?

  • saty_744 Satya (@saty_744) reported

    Hi @Paytmcare @Paytm .. My name shows as Aghkk on Paytm. I had completed KYC as per my adhar ID but still not showing my real name.. Can you help with it.

  • mdtaufikrahbari Taufik_khan (@mdtaufikrahbari) reported

    @Paytm @PaytmBank @paytmbankcare Why Paytm customer service not providing any details about my issue I'm requested several time to provide me NCRP notice copy. but still he did not provide me. I'm really disappointed this type of service ?