Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, Maharashtra@Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??
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Mohit ®™ (@coolpacific784) reported from Mumbai Suburban, Maharashtra@BeingPractical Google pay & @Paytm being dedicated to payments & utility looks more secured.. We open it only & when required.. so user is more focused on zero errors
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraHello Team @Paytm @Paytmcare Just Pathetic After Service Care from your side, It's almost a week after Transaction refering to... No transparency from your side Just Pathetic !!
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Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, MaharashtraNeed help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm
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brijesh (@sonushelter) reported from Thāne, Maharashtra@Paytm @Paytmcare even after submitting the cancelled cheques and giving all documents, the team at Paytm namely Mr ganesh Bhagwat. Has not cared to even check the bank details properly and this has resulted in problem to me. They have taken advance payments for machines…….
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart
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Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra@Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service
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Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.
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Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, MaharashtraFinally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.
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kanji (@kanji10805598) reported from Thāne, Maharashtra@NPCI_BHIM @Paytm @UPI_NPCI upi network down ?
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, MaharashtraDear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.
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Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD
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Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra@Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks
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Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra@Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Madhav Gupta (@Madhav_Gupta14) reported@Paytmcare Looping in @PaytmBank as advised. This issue has been pending for long and affects access to my wallet funds. Requesting immediate intervention - please assign a case owner, share a ticket ID, and provide a clear resolution timeline.
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Roni Seakh (@RoniSeakh197) reported@Paytm @Paytmcare I have been requesting to deactivate my Soundbox (ID: 868278080283065) for many days. Customer care is not taking any action and only saying "ticket raised". This is very frustrating. Please deactivate it immediately. @PaytmBusiness
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Nischay Kumar (@Nischay_K3) reported@Paytmcare see it’s been over 15 days where I booked 11 flight tickets and none of your team members are taking response and I’m attaching ticket number if issue won’t be resolved by tomorrow and I didn’t get my money back for sure I will go to consumer court 200011321561
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Mohd Farman (@faizali7714) reported@Paytmcare My issues not resolved u am waiting for this time
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c3ty (@drake21pusi) reportedI did transaction on 9th April 12:00am on Paytm the payment failed on paytm but money was deducted from my bank account and has not been reversed yet please help and look into it @KotakCares @Paytmcare
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Satyanarayana (@Satya_ntr9999) reported@Paytmcare hello we are facing problem with Paytm application specially we are facing accessibility issues with screen reader support while try to enter UPI pin voiceover is not announcing the pin number please try to fix the major issue
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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ASHISH AGRAWAL (@agrawalashish19) reported@Paytmcare Isn't it mandatory to raise ticket for any complaint made by customer
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Deepak Kumar (@DeepakK06069279) reported@Paytmcare they a having such low level management of staff that they automatic switches the mdr charges heigher before even informing the customer and i suggest that no one should use there paytm pos machine for business purpose
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Yasharth (@yasharths21) reported@Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund