Paytm status: access issues and outage reports

Problems in the last 24 hours in Thakurdwara, Uttar Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Thakurdwara, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Thakurdwara, Uttar Pradesh

Latest outage, problems and issue reports in Thakurdwara and nearby locations:

• 
  vatsal vishnoi (@vishnoivatsal90) reported 9 minutes ago from Thakurdwara, Uttar Pradesh

  @Paytmcare @Paytm Hi team i booked an appointment for kyc but the agent failed to do kyc WITHOUT adhaar card. Agent selected option without adhaar but getting error on his device. Let me know what details u need.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmaya (@ChinmayaSaxena) reported 7 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Surjeet Singh (@asksurjeet) reported 8 minutes ago

  1/5 @Paytmcare What is happening in your system? I’ve been trying to complete device verification for the last 3 days but keep getting “Verification couldn’t be completed – We didn’t receive the verification SMS”. I already have an unlimited recharge pack + extra top-up balance on my number. Still not able to login. Please resolve this urgently.

• 
  YM (@im_whYM) reported 11 minutes ago

  @Superman18d Uninstall this **** app. Move to different payment app and enjoy life. @Paytm sucks.

• 
  Arpit (@Arpit0310) reported 11 minutes ago

  @Paytmcare Hello Paytm, Please explain why do you want to look into the issue only when someone has already made the booking, why don't you rectify the errors wherein your potential customers will get duped due to misleading Promotions. I've already DMed you and no response yet.

• 
  Surjeet Singh (@asksurjeet) reported 14 minutes ago

  1/1 @Paytmcare I’m unable to log in because the OTP is not being received on my registered mobile number. The number is active and working properly on my phone, yet I’ve been facing this issue since yesterday. I’m also seeing a “Daily verification limit reached” message, even though the OTP itself isn’t arriving. Please look into this urgently and help me regain access to my account. #Paytm #OTPIssue

• 
  Danish Gupta (@DanishG33582187) reported 15 minutes ago

  @Paytmcare @Yendrapati1991 Hey paytm why you not replying me what's your issue I messaging you from 7 days continuously but you even not giving s single response to me what's this behaviour paytm? @Paytmcare please check your dm and respond me

• 
  Surjeet Singh (@asksurjeet) reported 18 minutes ago

  @Paytmcare 1/6 @Paytmcare cc. @vijayshekhar I’ve been trying for the last 2–3 days and still cannot log in. At this point I no longer need Paytm. Please close my case. Thank you.

• 
  Divyanshi (@divyanshifr) reported 20 minutes ago

  @fadaknahipadtaa @Paytm I have spotted spelling errors in national newspapers also 😭

• 
  Wasim (@wasim_sayy) reported 21 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Sharath B (@Sharath85852559) reported 22 minutes ago

  @Paytm I am facing constant error in my mobile device environment is not correct. I tried everything . But not working. Pls resolve. My number is 9844268858