Paytm status: access issues and outage reports

Problems in the last 24 hours in Sītāpur, Uttar Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Sītāpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Sītāpur, Uttar Pradesh

Latest outage, problems and issue reports in Sītāpur and nearby locations:

• 
  chandan (@chandan_stp) reported 15 minutes ago from Sītāpur, Uttar Pradesh

  @Paytmcare Plz take everybody is facing problem this is not good for ur company people will move to other app

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Indian Boy (@msPatriot6) reported 2 minutes ago

  @Paytmcare 24 hours not sufficient to check a simple use case i.e., to give cashback or not? The coupon shouldn't have been applied successfully in the first place it the cashback terms are not applicable. This is not customer's headache to wait for your resolution #paytm #scam #fraud

• 
  Mounik Narasimha (@mouniknarasimha) reported 4 minutes ago

  @Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.

• 
  Parampreet Singh (@paramprreet) reported 7 minutes ago

  @Paytm @Paytmcare could you please give an update to your app to allow override having anydesk app or any other app at risk of owner to install and run. Your recent update is not letting me access your app unless I delete some other app. Pls let it bypass with warning.

• 
  Jhunjhun Singh (@JhunjhunSingh9) reported 8 minutes ago

  @ @Paytmcare I was having my savings money in Paytm payment bank .Now services has been removed from the paytm app . How to recover my money ? . please help

• 
  das pritish01 (@das_pritish01) reported 9 minutes ago

  @Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!

• 
  SangramKeshari Barik (@sangram3773) reported 9 minutes ago

  Dear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik

• 
  vijay (@Vic_Vij) reported 12 minutes ago

  @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

• 
  Abhinav Vikram Singh (@ABHISTRON12) reported 13 minutes ago

  @Paytmcare review. The ticket was booked at 11:01 AM and cancelled at approximately 11:02 AM, within just 1 minute of booking. Please do not consider my refund issue fully resolved/closed yet. Kindly keep the case open and coordinate with Air India Express regarding the cancellation waiver

• 
  Ashu Smarth (@smarthchand) reported 14 minutes ago

  @PaytmCheckin @Paytmcare no dedicated support desk, no customer care number. Only option is to raise a ticket that is still unresolved, got no confirmation on booked ticket been 12 hrs now the airline says its a group ticket by agency. This is totally a fraud.

• 
  Shailja Nandan Mishra (@mishra_sn1) reported 14 minutes ago

  @Paytmcare Your support is same as your application , still I have not getting any update