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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Shillong, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Shillong, Meghalaya

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Paytm

Paytm is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Shillong, Meghalaya

Latest outage, problems and issue reports in Shillong and nearby locations:

  • picku_kuri
    picku kuri (@picku_kuri) reported from Shillong, Meghalaya

    @Paytmcare ur 24/7 section is not working, showing error. Pls fix it. @vijayshekhar sir i need ur CEO Level customer support

  • piyush211189
    🇮🇳Piyush🇮🇳 (@piyush211189) reported from Shillong, Meghalaya

    Hey @Paytmcare @Paytm, my wallet has sufficient money but the fastags are not working. Showing a note- balance low. The paytm care button has no such option. Help!!

  • salakkojsangma
    Salakko Sangma (@salakkojsangma) reported from Shillong, Meghalaya

    Hey! @Paytmcare it's been more than 24hrs I haven't received any call from your executive when the stipulated time of reply is given 4 hrs. Nobody has reached out to solve my problem as of yet.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My Paytm Account is Showing under review I emailed but no reply. I tweetted 3 day ago still got no response/ resolution. Paytm is no longer serious about there customer problems. Please take a look in this matter as I have to pay the paytm Postpaid Bill too @Paytm .

  • SudipSurve
    Sudip Surve (@SudipSurve) reported

    @Paytm The app is not working. For the last two weeks, after opening it, it gives the error "Malicious application detected. Uninstall application and restart device." I have tried resetting the device, but the issue persists. other banking apps are working fine only paytm not working

  • Harshith1302
    Harshith (@Harshith1302) reported

    Hi @Paytmcare, I booked flight 9I-867 from Hyderabad to Pune for 17 March 2026 through Paytm. The flight was cancelled and I was informed that a full refund would be processed. It has been quite some time now, and despite raising a support ticket and following up via email. (1/n)

  • vevanand
    v anand (@vevanand) reported

    @Paytmcare How long will it take to resolve such a small issue??

  • 68_divyanshu
    𝐃𝐢𝐯𝐲𝐚𝐧𝐬𝐡𝐮 𝐒𝐡𝐞𝐤𝐡𝐚𝐫 (@68_divyanshu) reported

    @Paytmcare Dear paytm support it's already 3-5 working days are completed but till the date I'm not able to login my paytm, Seriously is that your support?

  • Abhi_9131
    Abhi's🤗 (@Abhi_9131) reported

    Fraud Alert! I made a payment via @Paytm for a product, but the seller scammed me and sent a completely different/fake item. I have all the proofs (chat, unboxing video, receipts). @PaytmCare please help me stop this payment or take action against this fraud account! #Paytm

  • anureyan
    Anurag Mishra (@anureyan) reported

    @Paytmcare @X The access to customer care is only allowed through the app. Once I can't access the app how do I raise a complaint.?

  • Soja_vro
    nickkk.base.eth (@Soja_vro) reported

    @Paytmcare @SsbAmit hey i need help my Paytm isn't working

  • lmPSBhandari
    Pawan Singh Bhandari (@lmPSBhandari) reported

    @Paytmcare @anutechie3 same with me , Your health support is not supporting

  • vickypleeze
    Virender Singh (@vickypleeze) reported

    @Paytm We had already made flight bookings and had to cancel them because of this issue. Now we want to book again, but your support and process are just not helping at all. 2/2