Paytm status: access issues and outage reports

Problems in the last 24 hours in Shillong, Meghalaya

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Shillong, Meghalaya

Latest outage, problems and issue reports in Shillong and nearby locations:

• 
  picku kuri (@picku_kuri) reported 5 minutes ago from Shillong, Meghalaya

  @Paytmcare ur 24/7 section is not working, showing error. Pls fix it. @vijayshekhar sir i need ur CEO Level customer support

• 
  Salakko Sangma (@salakkojsangma) reported 26 minutes ago from Shillong, Meghalaya

  Hey! @Paytmcare it's been more than 24hrs I haven't received any call from your executive when the stipulated time of reply is given 4 hrs. Nobody has reached out to solve my problem as of yet.

• 
  🇮🇳Piyush🇮🇳 (@piyush211189) reported 42 minutes ago from Shillong, Meghalaya

  Hey @Paytmcare @Paytm, my wallet has sufficient money but the fastags are not working. Showing a note- balance low. The paytm care button has no such option. Help!!

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Gupta (@akgupta9555) reported 8 minutes ago

  Hello, @Paytm @Paytmcare Could you please provide faster resolution on Ticket no. 200011770019 regarding refund issue of flight cancellations. Airlines already released payment from their side.

• 
  Ebad Nomani (@Ebad_Nomani) reported 12 minutes ago

  Hey @Paytm @Paytmcare, Akasa Air cancelled 1 passenger's ticket (Mohd Ebad, Split PNR: WYI4KT) from my booking & issued a refund. But Paytm app still shows 'Still Working'. Ticket ID: 200011664664. Please check and process my refund quickly! @AkasaAir

• 
  Yash Jain (@jainyash822) reported 15 minutes ago

  @Paytmcare @Paytm @vijayshekhar My Paytm account has been blocked for a week. I was told it would be reviewed and unlocked within 3-5 working days, but I still getting an Access Denied error. The support ticket was also closed without resolving the issue. Please help.

• 
  Satya (@VSATISH848) reported 18 minutes ago

  Hi @Paytm please share with me the helpdesk contact number. In my this Mobile handset paytm app is not working. It showing Root problem. Please...

• 
  MZEE996 (@MZ996K) reported 20 minutes ago

  Recently purchased a motor insurance from @Paytm since iam traveling iam not being able to receive the link for documents upload, after requesting several time to send the link on registered email since the number is out of service. No help from paytm @Paytmcare

• 
  Anupam Singh Kushwah (@KushwahAnupam) reported 20 minutes ago

  @Paytmcare @Paytm I applied for your Soundbox with the lifetime plan and completed the payment, but I haven’t received the selected plan yet. The sales person is also not responding properly. I have payment receipts and all required documents for verification. Please help.

• 
  Vaibhav Sharma (@VaibhavSha93481) reported 21 minutes ago

  It has been 3 days and @Paytmcare still hasn’t resolved the blocked account issue despite taking all details in DM and saying the matter is under review.I’m unable to access my UPI Lite balance,and there has been no reply,or upfate from the support team. Extremely disappointing

• 
  Foger Rederer (@RubberBullet2) reported 22 minutes ago

  @Paytmcare Why is it that you're randomly denying access to people with various errors for no fault of theirs?

• 
  Shabbir Akhtar (@ShabbirAkhtar06) reported 22 minutes ago

  @AkasaAir The payment was done from Paytm portal and their chat support is a bot. It just freezes and has no response @Paytm ticket #200011758725

• 
  Siddharth Meesala (@VamshiCrazy) reported 23 minutes ago

  Dear @Paytmcare @Paytm @PaytmMoneyCare Passengers were left stranded without support, communication, or emergency assistance. Despite multiple complaints, calls, and public posts, the response has only been “we are checking,” with no actual action taken till now.