Paytm status: access issues and outage reports

Problems in the last 24 hours in Shillong, Meghalaya

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Shillong, Meghalaya and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Shillong, Meghalaya

Latest outage, problems and issue reports in Shillong and nearby locations:

• 
  🇮🇳Piyush🇮🇳 (@piyush211189) reported 14 minutes ago from Shillong, Meghalaya

  Hey @Paytmcare @Paytm, my wallet has sufficient money but the fastags are not working. Showing a note- balance low. The paytm care button has no such option. Help!!

• 
  picku kuri (@picku_kuri) reported 31 minutes ago from Shillong, Meghalaya

  @Paytmcare ur 24/7 section is not working, showing error. Pls fix it. @vijayshekhar sir i need ur CEO Level customer support

• 
  Salakko Sangma (@salakkojsangma) reported 35 minutes ago from Shillong, Meghalaya

  Hey! @Paytmcare it's been more than 24hrs I haven't received any call from your executive when the stipulated time of reply is given 4 hrs. Nobody has reached out to solve my problem as of yet.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CA Tushar Agarwal (@itstashuu) reported 24 seconds ago

  Worst customer support @Paytm . I have an open ticket since 12 April 2026, my issue is not resolved. Upon asking about the escalation matrix, paytm has now stopped responding on the support chat as well This is truly unacceptable. They do not have any number to call to as well.

• 
  Sony Xperia1 (@Jhon789087) reported 39 seconds ago

  @Paytm They can't reactive my merchant account, and customer service are worse

• 
  Madhav Gupta (@Madhav_Gupta14) reported 2 minutes ago

  @Paytmcare Looping in @PaytmBank as advised. This issue has been pending for long and affects access to my wallet funds. Requesting immediate intervention - please assign a case owner, share a ticket ID, and provide a clear resolution timeline.

• 
  SAI SUKESH (@Urstrulysukesh) reported 2 minutes ago

  Hi @Paytmcare, I lost access to my registered mobile number and can’t log into my account. My account is KYC verified. Need help to recover access. Please assist. @Paytm @Paytmcare

• 
  Seven Sister (@SevenSisterIND) reported 4 minutes ago

  @Paytm @Paytmcare @PaytmCheckin Kindly issue the ticket under booking id 26931269137 asap

• 
  Sumant Joshi 🇮🇳 (@geoshri) reported 11 minutes ago

  @Paytmcare my upi lite is not working despite having adequate balance. Help, please

• 
  Yasharth (@yasharths21) reported 13 minutes ago

  @Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund

• 
  Ashutosh Bhawsar (@bhawsar33) reported 14 minutes ago

  @PaytmBusiness @Paytmcare they dont have customer care, worst AI bot, not able to understand queries, only few Automated reply, worst, worst worst company, dont go with paytm

• 
  Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported 17 minutes ago

  . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

• 
  Sandeep Raina (@sandeepraina112) reported 19 minutes ago

  Is there a way to address paytm account blocked issue? All numbers online are not helping. My paytm account is blocked suddenly @Paytmcare @Paytm