Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and website.

Paytm generated 0 outage signals in the last 24 hours around Shānti Niketan, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Shānti Niketan, West Bengal

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Shānti Niketan, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
May 3, 3:10 PM GMT+5:30	0	0
May 3, 3:30 PM GMT+5:30	0	0
May 3, 3:50 PM GMT+5:30	0	0
May 3, 4:10 PM GMT+5:30	0	0
May 3, 4:30 PM GMT+5:30	0	0
May 3, 4:50 PM GMT+5:30	0	0
May 3, 5:10 PM GMT+5:30	0	0
May 3, 5:30 PM GMT+5:30	0	0
May 3, 5:50 PM GMT+5:30	0	0
May 3, 6:10 PM GMT+5:30	0	0
May 3, 6:30 PM GMT+5:30	0	0
May 3, 6:50 PM GMT+5:30	0	0
May 3, 7:10 PM GMT+5:30	0	0
May 3, 7:30 PM GMT+5:30	0	0
May 3, 7:50 PM GMT+5:30	0	0
May 3, 8:10 PM GMT+5:30	0	0
May 3, 8:30 PM GMT+5:30	0	0
May 3, 8:50 PM GMT+5:30	0	0
May 3, 9:10 PM GMT+5:30	0	0
May 3, 9:30 PM GMT+5:30	0	0
May 3, 9:50 PM GMT+5:30	0	0
May 3, 10:10 PM GMT+5:30	0	0
May 3, 10:30 PM GMT+5:30	0	0
May 3, 10:50 PM GMT+5:30	0	0
May 3, 11:10 PM GMT+5:30	0	0
May 3, 11:30 PM GMT+5:30	0	0
May 3, 11:50 PM GMT+5:30	0	0
May 4, 12:10 AM GMT+5:30	0	0
May 4, 12:30 AM GMT+5:30	0	0
May 4, 12:50 AM GMT+5:30	0	0
May 4, 1:10 AM GMT+5:30	0	0
May 4, 1:30 AM GMT+5:30	0	0
May 4, 1:50 AM GMT+5:30	0	0
May 4, 2:10 AM GMT+5:30	0	0
May 4, 2:30 AM GMT+5:30	0	0
May 4, 2:50 AM GMT+5:30	0	0
May 4, 3:10 AM GMT+5:30	0	0
May 4, 3:30 AM GMT+5:30	0	0
May 4, 3:50 AM GMT+5:30	0	0
May 4, 4:10 AM GMT+5:30	0	0
May 4, 4:30 AM GMT+5:30	0	0
May 4, 4:50 AM GMT+5:30	0	0
May 4, 5:10 AM GMT+5:30	0	0
May 4, 5:30 AM GMT+5:30	0	0
May 4, 5:50 AM GMT+5:30	0	0
May 4, 6:10 AM GMT+5:30	0	0
May 4, 6:30 AM GMT+5:30	0	0
May 4, 6:50 AM GMT+5:30	0	0
May 4, 7:10 AM GMT+5:30	0	0
May 4, 7:30 AM GMT+5:30	0	0
May 4, 7:50 AM GMT+5:30	0	0
May 4, 8:10 AM GMT+5:30	0	0
May 4, 8:30 AM GMT+5:30	0	0
May 4, 8:50 AM GMT+5:30	0	0
May 4, 9:10 AM GMT+5:30	0	0
May 4, 9:30 AM GMT+5:30	0	0
May 4, 9:50 AM GMT+5:30	0	0
May 4, 10:10 AM GMT+5:30	0	0
May 4, 10:30 AM GMT+5:30	0	0
May 4, 10:50 AM GMT+5:30	0	0
May 4, 11:10 AM GMT+5:30	0	0
May 4, 11:30 AM GMT+5:30	0	0
May 4, 11:50 AM GMT+5:30	0	0
May 4, 12:10 PM GMT+5:30	0	0
May 4, 12:30 PM GMT+5:30	0	0
May 4, 12:50 PM GMT+5:30	0	0
May 4, 1:10 PM GMT+5:30	0	0
May 4, 1:30 PM GMT+5:30	0	0
May 4, 1:50 PM GMT+5:30	0	0
May 4, 2:10 PM GMT+5:30	0	0
May 4, 2:30 PM GMT+5:30	0	0
May 4, 2:50 PM GMT+5:30	0	0
May 4, 3:10 PM GMT+5:30	0	0

May 4: Problems at Paytm

Paytm is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Shānti Niketan, West Bengal

Latest outage, problems and issue reports in Shānti Niketan and nearby locations:

Debojit (@debojitroy94) reported 26 minutes ago from Shānti Niketan, West Bengal
Dear @Paytm Your bank customer support is sooo sooo bad.... I am waiting for 30 min to speak with an agent... Ivr voice is saying stay in the call for maximum 10 min.. And here m on call more than 30 min please revert me back ASAP

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

Aniket Hemade (@_ANIKET_HEMADE_) reported 2 minutes ago
@Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.
Zeeshan (@alishaan_14) reported 3 minutes ago
@Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.
Swapan Kumar Manna (@swapankm) reported 4 minutes ago
@Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!
Aniket Hemade (@_ANIKET_HEMADE_) reported 4 minutes ago
@Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare
राहुल कुमार दुबे (@rahulkrdubey) reported 5 minutes ago
@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166
Om Shukla (@OmShukl78340424) reported 6 minutes ago
@Paytm Big scam with customer don't Go with paytm
g 𓆜⋆˚࿔ (@planetgauri) reported 6 minutes ago
also @Paytm @PhonePe @GooglePay can you block or take some action on them
Zikmaru (@tholaimata) reported 9 minutes ago
@Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.
Ketan Mehra (@ketanmehra05) reported 10 minutes ago
@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
Kushal Das (@DasKushal38192) reported 11 minutes ago
@Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.