Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: transactions, mobile app and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Paytm
Paytm is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Ajay Singh Bhadoria (PT) (@physiorealm) reported from New Delhi, DelhiWhich is @Paytm providing the transaction information to the bank. Please help to find a way to come out from this situation.
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Disco FTR (@PopcultureEvol1) reported from Noida, Uttar PradeshHey @Paytmcare I want to close my postpaid service. Please help me.
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Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi@Paytmcare, Your 24*7 Support is not even for 7 minutes in true sense. Unable to talk to your customer care executive, even after multiple tries. The chat option doesn't come with human interaction. Kindly help please, I have unlisted queries. ASAP !!
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Manish Bhatnagar (@ManishB8904) reported from New Delhi, Delhi@Paytmcare hello sir Paytm postpaid is not working my all bill all dues are clear on time why are not working
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Punita Sharma (@PunitaS44575106) reported from New Delhi, DelhiHIGH TIME TO UNISTALL @Paytmcare No security No help at the time of fraud.. How your confidential report is out ... No answer @Paytmcare @Paytm
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Kulhimank (@Kulhimank1) reported from New Delhi, Delhi@Paytm @PaytmBank @Paytmcare Team Paytm why have to pay for Paytm postpaid when there is no use of it . If I am using your service then I have to pay , if I am not using it . Why I will pay for it. I will not pay this much for you . Kindly assist and check on it
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Ankur Singh (@AnkurSingh1607) reported from Noida, Uttar PradeshI am trying to call paytm customer care executive from last 1 week but I am unable to talk customer care executives, Please improve your service Paytm. #paytm @Paytm @Paytmcare
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azharuddin (@azharuddin41) reported from Delhi, Delhi@Paytm Dear we are unable to open paytm wallet please help
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शुभम यदुवंशी (@Sy1775) reported from New Delhi, Delhi@Paytm hey i am facing to much bugs ang glitch in apps payment krne ke time screen ekdam se black ho jata hei is it's @Samsung bug or or your app?
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azharuddin (@azharuddin41) reported from New Delhi, Delhi@Paytm My account is blocked please help 7355115941
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Rahul bhardwaj (@RahulRahul317) reported from New Delhi, Delhi@Paytmcare you have the worst services of customer care. I am chasing you guys from yesterday. Ticket I'd is 3264336983 Please arrange a call to me on this asap. It is quite urgent for me
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Trouvaille Tattooz (@TrouvailleTatt1) reported from New Delhi, Delhi@Paytm So shameless that I have created an ticket or an issue regarding POS machine and order was cancelled from your end than why my refund is not initiated till now. It's a pending issue from June 18 2022 and till now you are not able to provide any information on this
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Ambika prasad (@Ambikap72068740) reported from Delhi, Delhi@Paytmcare I am still waiting at Metro Station for done my recharge i will complain against you in consumer affairs for this type of service.
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RohiT bhardwaj (@xcited_state) reported from Delhi, Delhi@Paytmcare @Nita_Mehta @Paytmcare just stop this postpaid service morons
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Shivam Singh (@Shivamsingh956) reported from New Delhi, Delhi@AllianceinIndia @Paytm @Paytmcare Dear Alliance Air On 16 January 2023, I booked a flight ticket from Delhi to Gorakhpur throught Paytm. On 17 january 2023 i got a email and sms from your side that due to some issue we cancel your flight and i initiated for full refund proces.
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Harsh Kumar (@Harshh7177) reported from Noida, Uttar Pradesh@Paytmcare @Paytm @PaytmBank WORST SERVICE EVER. YOU GUYS ARE LOOTING THE PEOPLE. AFTER MULTIPLE FOLLOW UP NO RESOLUTION.
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Surender Mohan Sapru (@SapruSurender) reported from Noida, Uttar Pradesh@Paytmcare Why my transactions don’t happen. What is your problem. Can’t you understand that I get stuck & embarrassed & humiliated at the merchant site
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Raghav (@raghavgoel1997) reported from New Delhi, Delhi@Paytmcare @Paytmcare @paytmbankcare Till date my Paytm PostPaid is deactivated and no one contacted me on the same issue. Request you to activate the service ASAP.
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Punita Sharma (@PunitaS44575106) reported from New Delhi, Delhi@Paytmcare @Paytm Please help me in getting my amount refund...which was debited from my account through fraudster
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Ankur Singh (@AnkurSingh1607) reported from Noida, Uttar Pradesh@Paytmcare very bad service I have raised a request last night then I got a reply from @Paytmcare we request you to come in DM and when I send message in DM they didn’t reply me.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Aniket Hemade (@_ANIKET_HEMADE_) reported@Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.
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Zeeshan (@alishaan_14) reported@Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.
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Swapan Kumar Manna (@swapankm) reported@Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!
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Aniket Hemade (@_ANIKET_HEMADE_) reported@Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare
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राहुल कुमार दुबे (@rahulkrdubey) reported@Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166
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Om Shukla (@OmShukl78340424) reported@Paytm Big scam with customer don't Go with paytm
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g 𓆜⋆˚࿔ (@planetgauri) reportedalso @Paytm @PhonePe @GooglePay can you block or take some action on them
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Zikmaru (@tholaimata) reported@Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.
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Ketan Mehra (@ketanmehra05) reported@Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK
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Kushal Das (@DasKushal38192) reported@Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.