Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received May 8, 2:24 PM GMT+5:30.
- Mobile App (100%)
The latest reports from users having issues in New Delhi come from postal codes 110005 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Paytm
Paytm is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Delhi, Delhi
The most recent Paytm outage reports came from the following cities: New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 1 day ago |
|
New Delhi
|
Mobile App | 8 months ago |
|
Delhi
|
Transactions | 9 months ago |
|
Noida
|
Login | 10 months ago |
|
New Delhi
|
Website | 10 months ago |
|
Delhi
|
Mobile App | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Ravi Sharma (@RaviSha44479472) reported from New Delhi, DelhiHello @Paytm !! Why my account has been blocked yet ? @Paytmcare Please help me to unblock my account .
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Vikas Suri I विकास सूरी 🍿 (@MrMrVikasSuri) reported from New Delhi, Delhi@Paytmcare u have the worst customer service on record reporting even a fraudulent transaction is not an easy thing. Request someone to reach out or share the right number to call on #AvoidUsingPaytm
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Manjeet V Singh (@mvs1987) reported from Noida, Uttar Pradesh@Paytm Total fake company and fake services only cheating the customer.once call ur number just misguide us. Can't trust on PAYTM at all. Only charging the late fee and commission.
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azharuddin (@azharuddin41) reported from New Delhi, Delhi@Paytm My account is blocked please help 7355115941
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RAJ RISHI MORI (@RAJRISHIMORI1) reported from New Delhi, DelhiHey @Paytm @Paytmcare, I am unable to change my address(to receive debit card*) would u plz help?
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Punita Sharma (@PunitaS44575106) reported from New Delhi, Delhi@Paytmcare @Paytm Please help me in getting my amount refund...which was debited from my account through fraudster
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Nitin Chauhan88 (@NChauhan88) reported from New Delhi, Delhi@Paytmcare I have payed and payment deducted from my account but transition showing failed due to insufficient balance but payment deducted and yesterday I talked with customer care executive but they didn't resolve the problem and they transfer my call another person caller
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Rahul Rawat (@rrawat42851) reported from Noida, Uttar PradeshI will not pay any single EMI of your fraud loan and how much time will take you for resulation are you sleeping guys and how can you run your organisation without any service desk kha jau mai ...... i thing you runing your GUNDA RAAJ ... m i right ? @Paytmcare @ABPNews
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Harsh Kumar (@Harshh7177) reported from Noida, Uttar Pradesh@Paytmcare @Paytm @PaytmBank WORST SERVICE EVER. YOU GUYS ARE LOOTING THE PEOPLE. AFTER MULTIPLE FOLLOW UP NO RESOLUTION.
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Altamash Khan (@Altam55662047) reported from New Delhi, Delhi@Paytm @Paytmcare @vijayshekhar I bought a card machine from paytm The machine in which some problems started coming Within 1 week I returned that machine The FSE said that if I return the machine within a month I will get my full refund But paytm is refusing to give me my refund
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shubh Kumar Arora (@shubhkumar17) reported from New Delhi, DelhiTransfr issue via post paid, Money Transfr 4000/- but send 3906/7 🤔 kindly check and confirm @1FullertonIndia @Paytmcare
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Trouvaille Tattooz (@TrouvailleTatt1) reported from New Delhi, Delhi@Paytm So shameless that I have created an ticket or an issue regarding POS machine and order was cancelled from your end than why my refund is not initiated till now. It's a pending issue from June 18 2022 and till now you are not able to provide any information on this
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Aadi Verma (@AadiVermavip) reported from New Delhi, Delhi@Paytmcare Everymonth They Give Me Charge on Paytm Postpaid. As Name of Convince Fee. I Mail And Contact to Customer Support To Stop Or Deactivate my Paytm Postpaid. At Joining their term Condition Have only Late Fine Will Be Add But I Never Late My payment. #closepaytmpostpaid
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Rishi rajbali (@RishiRajbali) reported from New Delhi, Delhi@Paytmcare The details,you have shared is useless, when we verify ourself why can’t you rollback the payment. what else you need to verify the customer so that you can revert it
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anil advani (@aniladvani66) reported from New Delhi, Delhi@Paytm @vijayshekhar amount transferred from my account to merchant account without my authorisation. On repeated query the reply I get is the payment has been received and confirmed by the merchant. But the issue is that I did not make this payment.
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Rahul bhardwaj (@RahulRahul317) reported from New Delhi, Delhi@Paytmcare you have the worst services of customer care. I am chasing you guys from yesterday. Ticket I'd is 3264336983 Please arrange a call to me on this asap. It is quite urgent for me
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Trouvaille Tattooz (@TrouvailleTatt1) reported from New Delhi, Delhi@PaytmBusiness You guys keep on saying this again and again but not resolving my issue and this issue is not small. You guys didn't refund the money plus you deducted my money from my bank account in the form of EMI which should be cancelled by now if the order is cancelled on 18th july @Paytm
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PRADEEP KUMAR (@PK13241) reported from New Delhi, Delhi@Paytm bad customer service if froud is done customer care registered complain but if want to block temporary paytm account on any one contact to customers care if call connect customers care person said I can't please contact profile department (doesn't exist) on one can contact
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Varun chauhan (@Varunchauhan888) reported from New Delhi, Delhi@Paytmcare i paid Paytm postpaid due amount but your company is blocked my Paytm postpaid account Why Please solve the issue
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Ajay Tripathi (@tripindia) reported from New Delhi, Delhi@Paytmcare I think no needed Paytm mafia's India 🙏 To Many problems??? Please email contacts to Solve this problem? Is Cunsumer forum's update regarding this matter? Kind regards Tripindia NEW delhi India
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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binyoo (@JamshedJakaria) reported@Paytmcare @Paytm facing serious financial difficulties due to my Paytm Postpaid amount becoming too high beyond my budget. I have tried many times to connect with an expert through the app but the AI assistant is not connecting me to any representative. Please help me .
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Saahil (@SaahilBhat6) reportedHello @Paytmcare , I need help regarding the closure of paytm account coz, I no longer have access to the phone number associated with that account. I am unable to find any support email or number. This is pathetic.
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Vibshewins (@Vibsrules) reported@Paytm @Paytmcare what kind of service I have experienced. Paid my carloan through Paytm, money got deducted but not paid to my bank. It has been more than 3 days that ticket is created. Ticket no:200011557045
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KKinDel (@KulshreshthK) reported@Paytm @vijayshekhar @mdeora1 Your app. Is not working. For several months the app stopped showing the UPI lite balance. Not would it allow using the UPI lite balance for transactions. 2 days ago, all UPI transactions stopped working. All you do is raise tickets and keep buying time, week after week !
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Hemant Kumar 🇮🇳 (@HemuBhartiye) reported@canarabank Your base branch is not helping me. Finally I will file a case against you and @Paytm then the court will decide and you will chargeback. Worst services. You think the customer is fool
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Silly cat (@MrJamesCat) reported@Paytmcare @jagograhakjago @consumerforum_ please help me
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Rohan (@Rohan__0212) reportedWorst service in India by @PaytmBusiness Complaint Date- 28 March, 2026 Ticket No.- 500008198418 The complaint is not solved till now and the whole customer service are making excuses daily. More than 1 month passed. Worst Service in pos payment. @Paytm @PaytmBusiness
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Nipul modi (@Nipul21modi) reported@Paytm @Paytmcare the following problem has come again, where I am unable to see investment made in mutual fund via Paytm Service Private Limited. Kindly fix the error or bug of the application. Thank you for your support and understanding
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anoop (@anoop1402) reported@Paytmcare can someone look into why I am unable to access my PPBL account?
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Om Shukla (@OmShukl78340424) reported@Paytmcare @vijayshekhar don't play with someone money stop doing froud with your customer 🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨✨✨✨