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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in New Delhi, Delhi

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at Paytm

Paytm is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near New Delhi, Delhi

Latest outage, problems and issue reports in New Delhi and nearby locations:

  • physiorealm
    Ajay Singh Bhadoria (PT) (@physiorealm) reported from New Delhi, Delhi

    Which is @Paytm providing the transaction information to the bank. Please help to find a way to come out from this situation.

  • PopcultureEvol1
    Disco FTR (@PopcultureEvol1) reported from Noida, Uttar Pradesh

    Hey @Paytmcare I want to close my postpaid service. Please help me.

  • nilesh_karnani
    Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi

    @Paytmcare, Your 24*7 Support is not even for 7 minutes in true sense. Unable to talk to your customer care executive, even after multiple tries. The chat option doesn't come with human interaction. Kindly help please, I have unlisted queries. ASAP !!

  • ManishB8904
    Manish Bhatnagar (@ManishB8904) reported from New Delhi, Delhi

    @Paytmcare hello sir Paytm postpaid is not working my all bill all dues are clear on time why are not working

  • PunitaS44575106
    Punita Sharma (@PunitaS44575106) reported from New Delhi, Delhi

    HIGH TIME TO UNISTALL @Paytmcare No security No help at the time of fraud.. How your confidential report is out ... No answer @Paytmcare @Paytm

  • Kulhimank1
    Kulhimank (@Kulhimank1) reported from New Delhi, Delhi

    @Paytm @PaytmBank @Paytmcare Team Paytm why have to pay for Paytm postpaid when there is no use of it . If I am using your service then I have to pay , if I am not using it . Why I will pay for it. I will not pay this much for you . Kindly assist and check on it

  • AnkurSingh1607
    Ankur Singh (@AnkurSingh1607) reported from Noida, Uttar Pradesh

    I am trying to call paytm customer care executive from last 1 week but I am unable to talk customer care executives, Please improve your service Paytm. #paytm @Paytm @Paytmcare

  • azharuddin41
    azharuddin (@azharuddin41) reported from Delhi, Delhi

    @Paytm Dear we are unable to open paytm wallet please help

  • Sy1775
    शुभम यदुवंशी (@Sy1775) reported from New Delhi, Delhi

    @Paytm hey i am facing to much bugs ang glitch in apps payment krne ke time screen ekdam se black ho jata hei is it's @Samsung bug or or your app?

  • azharuddin41
    azharuddin (@azharuddin41) reported from New Delhi, Delhi

    @Paytm My account is blocked please help 7355115941

  • RahulRahul317
    Rahul bhardwaj (@RahulRahul317) reported from New Delhi, Delhi

    @Paytmcare you have the worst services of customer care. I am chasing you guys from yesterday. Ticket I'd is 3264336983 Please arrange a call to me on this asap. It is quite urgent for me

  • TrouvailleTatt1
    Trouvaille Tattooz (@TrouvailleTatt1) reported from New Delhi, Delhi

    @Paytm So shameless that I have created an ticket or an issue regarding POS machine and order was cancelled from your end than why my refund is not initiated till now. It's a pending issue from June 18 2022 and till now you are not able to provide any information on this

  • Ambikap72068740
    Ambika prasad (@Ambikap72068740) reported from Delhi, Delhi

    @Paytmcare I am still waiting at Metro Station for done my recharge i will complain against you in consumer affairs for this type of service.

  • xcited_state
    RohiT bhardwaj (@xcited_state) reported from Delhi, Delhi

    @Paytmcare @Nita_Mehta @Paytmcare just stop this postpaid service morons

  • Shivamsingh956
    Shivam Singh (@Shivamsingh956) reported from New Delhi, Delhi

    @AllianceinIndia @Paytm @Paytmcare Dear Alliance Air On 16 January 2023, I booked a flight ticket from Delhi to Gorakhpur throught Paytm. On 17 january 2023 i got a email and sms from your side that due to some issue we cancel your flight and i initiated for full refund proces.

  • Harshh7177
    Harsh Kumar (@Harshh7177) reported from Noida, Uttar Pradesh

    @Paytmcare @Paytm @PaytmBank WORST SERVICE EVER. YOU GUYS ARE LOOTING THE PEOPLE. AFTER MULTIPLE FOLLOW UP NO RESOLUTION.

  • SapruSurender
    Surender Mohan Sapru (@SapruSurender) reported from Noida, Uttar Pradesh

    @Paytmcare Why my transactions don’t happen. What is your problem. Can’t you understand that I get stuck & embarrassed & humiliated at the merchant site

  • raghavgoel1997
    Raghav (@raghavgoel1997) reported from New Delhi, Delhi

    @Paytmcare @Paytmcare @paytmbankcare Till date my Paytm PostPaid is deactivated and no one contacted me on the same issue. Request you to activate the service ASAP.

  • PunitaS44575106
    Punita Sharma (@PunitaS44575106) reported from New Delhi, Delhi

    @Paytmcare @Paytm Please help me in getting my amount refund...which was debited from my account through fraudster

  • AnkurSingh1607
    Ankur Singh (@AnkurSingh1607) reported from Noida, Uttar Pradesh

    @Paytmcare very bad service I have raised a request last night then I got a reply from @Paytmcare we request you to come in DM and when I send message in DM they didn’t reply me.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Paytmcare stop fooling around and misusing merchant payments! I have been reaching out to your customer support team and not getting any resolution on my payment on hold since 24th of April 2026, precisely the date your licence was cancelled by RBI.

  • alishaan_14
    Zeeshan (@alishaan_14) reported

    @Paytm please help. Why don't you people reply? Just because we have tweeted multiple times means we're not facing genuine issues? I have wrote more than 10 tweets and you have not replied.

  • swapankm
    Swapan Kumar Manna (@swapankm) reported

    @Paytmcare I don't need anymore support. I'm closing my account. Thank you guys!

  • _ANIKET_HEMADE_
    Aniket Hemade (@_ANIKET_HEMADE_) reported

    @Abhinav27517819 @Paytmcare I am a Paytm merchant and my settlement is not undertaken by Paytm since the 24th of April 2026, the day Paytm bank licence is declared cancelled by the RBI and there is no response from the customer support after tons of messages and calls, initiated from my end. @Paytmcare

  • rahulkrdubey
    राहुल कुमार दुबे (@rahulkrdubey) reported

    @Paytmcare Thank you for the response. I request you to kindly resolve this issue as soon as possible since Air India Express has already confirmed that the refund of ₹18,742 for PNR Q1HWHL was processed to Paytm on 24/04/2026. Refund Transaction ID: 489877892 NCH Complaint No: 9223166

  • OmShukl78340424
    Om Shukla (@OmShukl78340424) reported

    @Paytm Big scam with customer don't Go with paytm

  • planetgauri
    g 𓆜⋆˚࿔ (@planetgauri) reported

    also @Paytm @PhonePe @GooglePay can you block or take some action on them

  • tholaimata
    Zikmaru (@tholaimata) reported

    @Paytmcare I’ve sent a DM regarding restricted access to my account. Please check and assist.

  • ketanmehra05
    Ketan Mehra (@ketanmehra05) reported

    @Paytmcare Please help in this. I have been struggling to get my refund from last 45days but either they aren’t responding or giving new excuses. Is it so difficult to get refund of a cancelled flight? Instead of giving damages, they aren’t even giving original refund. @DGCAIndia @RamMNK

  • DasKushal38192
    Kushal Das (@DasKushal38192) reported

    @Paytm This is quite disappointing, as such offers influence the decision to proceed with the payment. I request you to kindly look into this issue and ensure that the cashback is credited as promised.