Paytm status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- The most recent signal from this area was received May 8, 2:24 PM GMT+5:30.
- Mobile App (100%)
The latest reports from users having issues in New Delhi come from postal codes 110005 .
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Paytm
Paytm is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Delhi, Delhi
The most recent Paytm outage reports came from the following cities: New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Mobile App | 5 days ago |
|
New Delhi
|
Mobile App | 9 months ago |
|
Delhi
|
Transactions | 9 months ago |
|
Noida
|
Login | 10 months ago |
|
New Delhi
|
Website | 10 months ago |
|
Delhi
|
Mobile App | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Ravi Sharma (@RaviSha44479472) reported from New Delhi, DelhiHello @Paytm !! Why my account has been blocked yet ? @Paytmcare Please help me to unblock my account .
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Aman Dhayal (@amandhayal) reported from Noida, Uttar Pradesh@Paytmcare No assistance required as refund received. Uninstalling #Paytm now ! You lost long time customer
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ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi@Flipkart @Paytm @Paytmcare I have received a Flipkart voucher by cash points deal worth 50 rupees. When I am trying to cash the same its coming as no balance. Please solve the issue Paytm.
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Tarun Singhal तरुण सिंहल (@india_singhal) reported from New Delhi, Delhi@Paytmcare @vijayshekhar My son Aditya Singhal’s PayTm needs to be reactivated pls. Due to non usage for a while seems it’s inactive. We have visited few outlets as per PayTm app but they say we need to connect with someone at PayTm Noida and it will be done. Kindly help guide
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PRADEEP KUMAR (@PK13241) reported from New Delhi, Delhi@Paytm bad customer service if froud is done customer care registered complain but if want to block temporary paytm account on any one contact to customers care if call connect customers care person said I can't please contact profile department (doesn't exist) on one can contact
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Vineet_9_Ocean (@9Ocean_vnt) reported from Noida, Uttar Pradesh@Paytm People keeping money in say Person "A PayTM Wallet user" can't transfer money to other PayTM user say "B PayTM user" who have PayTM UPI linked to their banks from"A PayTMWallet user" balance. Its a problem. Resolve this problem.
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शुभम यदुवंशी (@Sy1775) reported from New Delhi, Delhi@Paytm hey i am facing to much bugs ang glitch in apps payment krne ke time screen ekdam se black ho jata hei is it's @Samsung bug or or your app?
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Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi@Paytm , Your 24*7 Support is not even for 7 minutes in true sense. Unable to talk to your customer care executive, even after multiple tries. The chat option doesn't come with human interaction. Kindly help please, I have unlisted queries. ASAP !!
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Ankur Singh (@AnkurSingh1607) reported from Noida, Uttar Pradesh@Paytmcare @Paytm @PaytmBank I have made a payment of 36k by paytm rent pay by credit card but payment did not received by my landlord. My order id is 20540217560. I didn’t received my money back. Please help me as soon as possible.
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@happyframestudios officials (@happyframestud1) reported from New Delhi, Delhi@Paytm @Paytmcare @PaytmBank Plese Help me,I Want to close #PaytmPostpaid Account On Urgent baise.I am unable to find any option for deactivation
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@m@n KGF (@KGF_LOVER06) reported from New Delhi, Delhi@Paytm @Paytmcare @paytmbank Please help me , I want to close #paytmpostpaid Account on urgent basis . I unable to find any option to deactivation
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HARSHIT RAJ KUMAR (@harshitraj1444) reported from New Delhi, Delhi@Paytm @Paytmcare fastag is not working from last 30hours and no body is responding
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Manjeet V Singh (@mvs1987) reported from Noida, Uttar Pradesh@Paytm Total fake company and fake services only cheating the customer.once call ur number just misguide us. Can't trust on PAYTM at all. Only charging the late fee and commission.
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aloli achumi (@aloleeeee) reported from New Delhi, Delhi@Paytmcare i need immediate assistance and your app is of no help.
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shubh Kumar Arora (@shubhkumar17) reported from New Delhi, DelhiTransfr issue via post paid, Money Transfr 4000/- but send 3906/7 🤔 kindly check and confirm @1FullertonIndia @Paytmcare
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Surender Mohan Sapru (@SapruSurender) reported from Noida, Uttar Pradesh@Paytmcare Why my transactions don’t happen. What is your problem. Can’t you understand that I get stuck & embarrassed & humiliated at the merchant site
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Dhiraj Roy (@DhirajK_Roy) reported from New Delhi, Delhi@Paytm @Paytmcare @vijayshekhar i hv tried all nos to contact ur customer care executive but i think its easy to cantact Biden than paytm.. i don't need ur pre set qns.. Hv mailed u but din't get any reply since 5th of jan, 2023..
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azharuddin (@azharuddin41) reported from New Delhi, Delhi@Paytm My account is blocked please help 7355115941
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Mriganka Saha (@mrigankatheone) reported from Noida, Uttar Pradesh@Paytmcare I have already sent you the number but no one contacted or did anything to solve my problem!
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Sparsh Dubey (@spar5hdubey) reported from New Delhi, DelhiI'm a regular customer of @Paytm Since 2017. But, this is what you're doing with your customers. Now, I know why your market share has fallen down. It has already wasted my lot of time and energy. Now, I will definitely gonna switch to other applications.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Sanju08 (@sanjayputtur1) reported@Paytmcare Please check Ticket ID: 200011610213. A fu d related issue remains unresolved and requires urgent manual intervention. Kindly DM o arrange a backend review at the earliest. @Paytm
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Abhishek Harwani (@_Human_Male) reportedTried @Paytm Help & Support. Their AI chatbot resets the conversation every time. Asked for a human agent. It said "connecting you." Chat has been cold since. This is what passes for customer support in 2026.
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Manish Verma (@manish_verma377) reported@Paytmcare I paid Rs 197 for purchasing an item from Flipkart and got coupon code having discount of 85% on purchasing Bluetooth Earbuds from 99store. I I have canceled the order but didn't get refund and more irritating the Website's helpline is not working. Is this fraud Paytm?
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Shravan Guriya (@GuriyaShravan03) reported@Paytmcare @Paytm My issue has not been resolved yet?...what are you doing??... it's more than 3 months
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Adil Patel (@itz_faiza26) reported@Paytmcare hi my paytm postpaid loan no is PYTMPPABFL41383130667944 I want to do settlement on this loan please help me out
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Abdul Samad (@Abdulsamad2011) reported@Paytm @Paytmcare i have a flight tonight but still i have no update about my issue. What should i do now there is no update frm u people. Pathetic and such a **** customerservice @Paytmcare
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Gautham (@Gautham14764017) reportedAlliance Air cancelled my Chennai → Hyderabad flight (27 Apr 2026, PNR: FBDU2V) booked via Paytm Travel. Refund was promised within 7 working days, but still not received as of 11 May. Alliance Air says refund already released to agency. @Paytmcare @allianceair @AAI_Official
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Navid Khan (@navid_5500) reportedDear @Paytmcare, trying to get support for Postpaid loan closure has become impossible. You don’t have a proper customer care number, and the contact number listed on the web is not working. How are customers supposed to get assistance for foreclosure/NOC/closure issues?
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Subhadeep Kanungo (@Subhadeep_K) reported@Paytmcare @AdyitSngh I too faced this issue. But @Paytmcare you should understand that accessibility is used by antivirus software as well. Not necessarily its being misused. So better add some whitelist to the check.
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Siddharth Singh (@TurbulentHead) reported@Paytm @Paytmcare Dear @Paytm if your IT is incompetent why don't you hire good engineers? How long does it take to resolve this issue. I am starting to make a habit of transferring all my payments from whatsapp UPI.