Paytm

Is Paytm down in Chennai, State of Tamil Nādu?

Some problems detected

Users are reporting problems related to: transactions, mobile app and website.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Chennai, State of Tamil Nādu 07/13/2025 03:20

July 13: Problems at Paytm

Paytm is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (64%)

    Transactions (64%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (5%)

    Website (5%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • krish74_98 Krishnan s (@krish74_98) reported from Chennai, State of Tamil Nādu

    @Paytmcare @vijayshekhar It's a big 😮 when I saw msg of points expiring and must be a case for many users. Why can't a simple reminder sent to users in advance! This would be customer service 🙄. It's frustrating to loose 😞 #communicationfailure #pointslooser

  • siddiqu58695181 IQLAZ (@siddiqu58695181) reported from Chennai, State of Tamil Nādu

    @bharatpeindia @Paytmcare @PhonePe I have requested bharatpe many times to reduce the service charge. But did not listen. Why? Ref mobile no.8056415192

  • eshrofficial Esh R (@eshrofficial) reported from Chennai, State of Tamil Nādu

    No charges for UPI and wallet using customers. Only the merchant will pay the charge for PPI transactions. If customer paid 3000rs the purchased amount using @Paytm wallet means for that merchant have to pay PPI charge for that above 2000+rs. Dear media's and influencers, Kindly…

  • venkatbchilaka venkatesh babu (@venkatbchilaka) reported from Chennai, State of Tamil Nādu

    @Paytmcare Wallet goes into credit freeze Frequently. My fast tag is with paytm account stopping my highway travels. Really disappointed with your service. #banpaytm #patymfraud

  • akashbalu2002 Akash (@akashbalu2002) reported from Chennai, State of Tamil Nādu

    @Paytmcare @Paytm @AxisBankSupport Still not able to use 1+1 offer. And no response from customer care!

  • ssaravananvlr Saravanan (@ssaravananvlr) reported from Saidapet, State of Tamil Nādu

    @Paytmcare : Very worst customer support, are you people are trained to disconnect the call if a customer ask any question? @paytm

  • manish_kumar17 Manish kumar (@manish_kumar17) reported from Sembiyam, State of Tamil Nādu

    @Paytm I have tried raising tickets to close my #paytmpostpaid account, tried raising ticket, but failed to closed my account,please help me close my @paytm post paid account @Paytmcare , I m said to DM my details on Twitter but then no response #shameonpaytm

  • manish_kumar17 Manish kumar (@manish_kumar17) reported from Sembiyam, State of Tamil Nādu

    @Paytm I have requested to close my paytm postpaid service, but action has yet been taken, I have raised request on @Paytmcare but none had yet responded. Plz help Credentials - 7205527012@paytm

  • Lakshmi90318107 Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, State of Tamil Nādu

    @Paytmcare As Per RBI Guidelines If Customer Loses Money With Out His Content Its About Bank Bugs... Bank Have To Take Responsibility Over On That Type Of Issue... Don't Mak Us Fool... Dear PAYTM There Is Number Of Complaints I Think Paytm Sends OTP To Others To Loot Customers Money.

  • Lakshmi90318107 Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, State of Tamil Nādu

    @Paytmcare @Paytm Dear PAYTM How Can U Share My contact Numbers To Others And How Can U Send OTP To Others To Access My Account I'll Go With Cyber Crime Police Station Or Consumer Court... Begging Bank Or Fraudulent Bank I Ever Seen

  • kumaravelt Thangaraj Kumaravel (@kumaravelt) reported from Chennai, State of Tamil Nādu

    Very poor support by @Paytmcare @PaytmBank @Paytm my access to the account is blocked arbitrarily stating there are inconsistent transactions in my account without letting me know the exact nature of inconsistencies. As a customer am I not entitled to know the inconsistencies?

  • rajselvaraj8686 selvaraj (@rajselvaraj8686) reported from Saidapet, State of Tamil Nādu

    @Paytm Double time payment done but customer support no response.Very poor service . My register mobile number 9092026085 Don't use paytm app.Very trouble

  • venkatbchilaka venkatesh babu (@venkatbchilaka) reported from Chennai, State of Tamil Nādu

    @Paytmcare Seriously very worst Customer support. U have froze my account for KYC. Now I am not able to transfer money to my Fast tag. I am stuck at a toll plaza #banpaytm #paytmfraud

  • Lakshmi90318107 Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, State of Tamil Nādu

    @Paytmcare Paytm Customer Team Using Cheap Tricks To Encourage Fraudulent Persons. I Think Paytm Taking Shares From Fraudulent Team. Very Good.

  • Lakshmi90318107 Lakshmi_Krishna (@Lakshmi90318107) reported from Chennai, State of Tamil Nādu

    @Paytm RIP My Account Getting Hacked There Is No OTP No, With UPI ID And Phone Number My Paytm Account Getting Hacked With Post Paid Money. Such A Unsecured Bank And Paytm Customer Care Saying That We Are Investigating And We Are Reply To U With In 24 Hours Till Now There No Resp

  • rdhinakar Dhinakar Rajaram 🇮🇳 🚩 (@rdhinakar) reported from Chennai, State of Tamil Nādu

    @Paytmcare Yes sir you have responded. But the issue is i haven't received my money yet. This is second or third time i presume I'm facing this issue with @Paytm .

  • donzer7 🇮🇳Abhay Bhansali (@donzer7) reported from Chennai, State of Tamil Nādu

    @Paytm I had been to the show Rock with raaja and I was so disappointed with the arrangement. The bigger issue also was with so much crowd, there is no metal detector or scanner to check. Felt very insecure. Apart from ***** chairs… and less volunteers @HMOIndia

  • scorpionsrini Srinivasan Hanumantha Rao (@scorpionsrini) reported from Chennai, State of Tamil Nādu

    @Paytm haven’t received my refund for the EDC machine though the customer service claim that the refund was processed in April and says you will receive a call in 24-48 hours for further Information when I asked for transaction number and reference number to speak with my bank

  • Sundar_success A M Sundar (@Sundar_success) reported from Chennai, State of Tamil Nādu

    @Paytmcare In continuation to this message @Paytm is pathetically taking money and not refund it. Customer care is even worse.

  • dhilsen dhilsen (@dhilsen) reported from Chennai, State of Tamil Nādu

    @Paytm why would i keep money in your wallet with no interest by UPI. Instead i can UPI to the merchant directly. Charging 2% for adding money via Credit card is not appropriate and your transactions will go down drastically. All the best.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • HaariSingh123 Haari Singh Saini (@HaariSingh123) reported

    @Paytm @Paytmcare I have been using the payment for a long time but now I want to deactivate my payment account both business account also plz help me how can I do this

  • bsesdelhi BSES Delhi (@bsesdelhi) reported

    @kartik60246731 @Paytm @Paytmcare Dear Sir, the online payment takes up to 3-5 working days. Kindly check the status after the given time period.

  • yousuf0272 yousuf akhter (@yousuf0272) reported

    @Paytmcare No response from you after DM only bot auto replies you are solving my problem or I have to complain to @RBI ?

  • SankrityaSubodh Subodh sankritya (@SankrityaSubodh) reported

    Absolutely pathetic luggage security and screening @IntrCity. My luggage is missing from bus UK07PA9996, bound from Delhi to rishikesh. The bus captain isn't picking phone, customer care isn't responsive. @Paytm i booked using ur app, even no substantial response from your end

  • VenkyVlogs01 venky vlogs (@VenkyVlogs01) reported

    @Paytmcare paytm is a fraud company guys never use any service

  • getdg0505 DG (@getdg0505) reported

    @Paytmcare Yes this was resolved many thanks for your prompt help.

  • MohdNiyaz1706 Niyaz (@MohdNiyaz1706) reported

    Hi, @Paytmcare, I've shared my concern in the DM, please check and help. Thanks.

  • GarvBhayana1 Garv Bhayana (@GarvBhayana1) reported

    @paytm @nuegoindia Booked 11 July, 11PM bus via Paytm. Bus left at 10:30PM — no prior info. Got call at 10PM while coming from Hisar. Family (incl. sick cousin) stranded all night. No support, no reschedule. Refund needed. PNR: 9915666 Worst Bus. #Neugo #PaytmCare #TravelFail

  • RajTovino Tovino Raj (@RajTovino) reported

    Very disappointed with @Paytm and @intercityIN service today. Booked bus from BLR to GNT(boarding 8:15pm). Got sms saying bus is delayed by 15mins. But the buss actually left at 8:15pm-no call or help from operator,called support they falsely claaimed they called me 4 times.

  • NachiketCh99436 Nachiket Chandurkar (@NachiketCh99436) reported

    @Paytm My issue is unresolved, @bharatpeindia can you help me with this?