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Paytm

Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Kurla, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kurla, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kurla, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Paytm

Paytm is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kurla, Maharashtra

The most recent Paytm outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Website 23 days ago
Mumbai Login 5 months ago
Mumbai Transactions 6 months ago
Mumbai Transactions 1 year ago
Mumbai Login 1 year ago
Mumbai Transactions 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kurla, Maharashtra

Latest outage, problems and issue reports in Kurla and nearby locations:

  • radzzzzster
    Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, Maharashtra

    Hey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare refund my 2800 to my credit card . This is utter fraud of not responding to customer for the past 1 week . Hanging someone for damn KYC . Just refund the money I just need to get out of this .

  • hmangirish
    Mangirish Herwadkar (@hmangirish) reported from Thāne, Maharashtra

    @HDFCBank_Cares Pathetic service. I am throwing your tag. Going to purchase @Paytm tag. @Paytmcare

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare You locked my account then after locking i saw what is the problem then it was written paytm kyc is pending i did paytm kyc thrice and my account is not working i went to surt i had to pay double fine I am at the toll plaza so what should I do now I am tired

  • ColdLavaStudio
    Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra

    @Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?

  • ashontweeter
    Ashish Agrawal🇮🇳🔥 (@ashontweeter) reported from Mumbai, Maharashtra

    @Paytm desperately wants to lose customer, what a wrost Call centre @Paytmcare has,first blocked my wallet due to KYC & their call centre is so annoying to make sure you move to competition..why Indian companies dont value their existing customers than acquiring new one 😥🤔

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • AAPKaAnupam
    Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, Maharashtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • nimishing
    Nimish Mhatre (@nimishing) reported from Mahape, Maharashtra

    @PaytmMoney @Paytmcare You've been sending me scary push notifications for over a month until I complete my KYC for Equities forcefully. It's been over 30 days since I've completed, I still can't invest in mutual funds via PayTM. And your help desk only has standard auto answers

  • guptarajeshv
    Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...

  • turbocharged_26
    Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • sonushelter
    brijesh (@sonushelter) reported from Thāne, Maharashtra

    @Paytm @Paytmcare my payments are blocked for no reason and majorly due to mistakes committed by your team.kindly solve the issue or please return my POS machine payments of 60000.00 and my blocked payment of 53000.00 odd.don’t want machines

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    For a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.

  • ChaiwalaSpeakin
    ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, Maharashtra

    Hey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    What's the issue with @Paytm @Paytmcare ?? My money is stuck since 3 days & still they're not taking any action ? Can I file a law suit ? Plz suggest

  • Brijesh86603532
    🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, Maharashtra

    Why you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo

  • AQILBHATI6
    AQIL BHATI (@AQILBHATI6) reported from Mumbai Suburban, Maharashtra

    @Paytmcare plz disconnected my Paytm sound box service un necessary deducted my money on ac of service

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My account is restricted why??? Help me

  • asadgour
    LIVE FOR OTHERS (@asadgour) reported

    @Paytmcare Sorry for the inconvenience we got this refund amount into the account thank you for your support.

  • VijayRaghv
    Vijay Raghav (@VijayRaghv) reported

    @Paytmcare It’s been 4 days since I raised a refund complaint and your customer care has done absolutely nothing except test my patience. Airlines have already confirmed the refund initiation, yet Paytm continues to delay the process with no proper human support

  • Asadkhanrajput_
    असद खान राजपूत (@Asadkhanrajput_) reported

    Hello Paytm Team, I am trying to open the Paytm app, but it is showing “Access Denied” and I am unable to use the app. I have already tried restarting the phone and internet connection, but the issue is still there. @Paytm

  • RubberBullet2
    Foger Rederer (@RubberBullet2) reported

    @PriyankkaChand @Paytmcare They have no clue about it. Been facing the same issue since May 17th and still can't get in.

  • ShauryaPathani4
    Shaurya Pathania (@ShauryaPathani4) reported

    @Paytmcare I have been waiting for so long, and yet my issue is not resolved. This is not fair at all. I'm planning to switch to a different app. Kindly put my UPI Lite money back into my bank account. This has been a pathetic experience.

  • praffqrbj
    praff (@praffqrbj) reported

    @Paytmcare I switched my phones, and since then my UPI Lite is not working, I already raised a complained ticket in the help and support section , but no help. My money is stuck there and I cannot use it Ticket - 200011627484

  • NegiGauravk
    Gaurav singh negi (@NegiGauravk) reported

    Even after multiple requests, @Paytm @PaytmBank is not letting me liquidate my Fixed Deposits. Customer care only sends generic automated replies. I have officially filed a complaint with the @RBI Ombudsman. Expecting immediate resolution for my stuck funds. #RBI #paytm

  • _rajput__bobby
    LostBoy 💐 (@_rajput__bobby) reported

    Wanna deactive my paytm soundbox, agent give me that forcefully for saying it's compulsory. Your second agent comes & say I will raise a ticket for deactivate soundbox but he also fools me And customer care is trash . No support @vijayshekhar @Paytmcare @Paytm

  • MSubhajitIND
    Subhajit Mondal (@MSubhajitIND) reported

    @Paytmcare My Paytm Account is Showing under review I emailed but no reply. Please Help me as I have to pay the paytm Postpaid Bill too @Paytm