Paytm

Is Paytm down in Kurla, Mumbai Suburban, State of Mahārāshtra?

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Kurla, State of Mahārāshtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Kurla and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Paytm Outage Chart in Kurla, Mumbai Suburban, State of Mahārāshtra 03/17/2026 09:35

March 17: Problems at Paytm

Paytm is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Paytm users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Mobile App (21%)

    Mobile App (21%)

  3. Login (21%)

    Login (21%)

  4. Website (7%)

    Website (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports Near Kurla, State of Mahārāshtra

Latest outage, problems and issue reports in Kurla and nearby locations:

  • ramchandranar Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare thanks for your help. Refund received 👍

  • naddymusicc Navin (@naddymusicc) reported from Mumbai Suburban, State of Mahārāshtra

    I am unable to withdraw my fixed deposited funds, it's an emergency, is this the how the service is provided ? @PaytmBank @Paytmcare @PaytmMH

  • naddymusicc Navin (@naddymusicc) reported from Thāne, State of Mahārāshtra

    How many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI

  • NeveilleWadia Nev (@NeveilleWadia) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue

  • coolpacific784 Mohit ®™ (@coolpacific784) reported from Mumbai Suburban, State of Mahārāshtra

    @BeingPractical Google pay & @Paytm being dedicated to payments & utility looks more secured.. We open it only & when required.. so user is more focused on zero errors

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • prashantbidaye Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • Sk14345981 SureshK (@Sk14345981) reported from Mumbai Suburban, State of Mahārāshtra

    @BCCI @BhuviOfficial @Paytm Hardik Patel took 7 wickets inclusing an 8 run over(6 byes) 49th over in a 200 run chase .Bhuvi gave 18 runs the previous over .9 of 10 past 4 years hes hit in slog overs due to slow pace .In SL series ,he was hit 48 runs last 2 overs by SL tailenders. No Q on his hardwork etc

  • Anandamoy2017 Anand (@Anandamoy2017) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare unable to activate paytm wallet. Please help.

  • JatinSh89050580 Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, State of Mahārāshtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • DZAVERI9 DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, State of Mahārāshtra

    Dear Sir / Madam @Paytmcare kindly help us to unblock my ac ASAP.

  • RAHULAWARI RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare Need help to get the refund

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    Finally got a new Fast Tag. Got rid of @Paytm finally. @Paytmcare Enjoy taking your business lightly with your pathetic service. And all the best getting KYC done with no partner shops having any clue on how to get the KYC done. Good riddance.

  • ScarfaceVarun Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytmcare 4+ weeks since the @Paytm wallet is frozen. Unable to make payments via FAST TAG. The app asks for offline KYC at physical stores. Visited 4 stores today, as per the app. None have the know how on How to do the KYC. Such a pathetic company. Trash service.

  • AAPKaAnupam Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, State of Mahārāshtra

    Need help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm

  • patrop Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, State of Mahārāshtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

  • RanjitTulswani Ranjit Tulswani (@RanjitTulswani) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Dear team my account is Blocked for unknown reason I tried reaching the customer service with no help please unlock my account. Mobile no Accosiated wid account is 9920289818 Ticket id 3185366182

  • bgala54 Bharat Gala (@bgala54) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • NikunjABrahmbh1 Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, State of Mahārāshtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • Hari9021 Hari Shankar Pandey (@Hari9021) reported

    @Paytmcare @Ravirk7237 Issue resolved..

  • gauravagrl25 Gaurav Agrawal (@gauravagrl25) reported

    @iamsubhamstark @Paytm Everyone is facing this issue rn. I dont know why but its not getting disappeared.

  • kumaranilhsr Kumar Anil (@kumaranilhsr) reported

    @Paytmcare Kindly share customer support email id

  • 119Pun pun_it 119 (@119Pun) reported

    I did a pymnt of Rs 10000/- from CRED and the bill payment is still not being reflected on my credit card. Its been a day. The same ws done from @Paytm (oth txn) and it only took 10 minutes for them to trnsfr the same.Cred doesn’t evenhave the customer support to call. @kunalb11

  • vibhorpopli Vibhor Popli (@vibhorpopli) reported

    @Paytmcare - Pathetic support guys. It's been over 2 weeks now and I'm still waiting for my refund after two failed transaction. What's taking so long?

  • Hari9021 Hari Shankar Pandey (@Hari9021) reported

    @Paytmcare Issue resolved

  • SunnyKu47820446 Sunny Kumar (@SunnyKu47820446) reported

    @Paytm why metro recharge not working

  • er_aadarsh Er Aadarsh Chandraprakash (@er_aadarsh) reported

    @Paytmcare , Pathetic is what I have to say for your customer care support and App interfaces

  • gauravagrl25 Gaurav Agrawal (@gauravagrl25) reported

    @Paytmcare no response till now. Postpaid repayment issue is mass issue now

  • ShivaMoon24 Shivakumar P B (@ShivaMoon24) reported

    @Paytm I have purchased gold online for Rs 2000/-, now its not showing in my account, where its gone? Fed up with online help