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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Paytm

Paytm is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Paytm Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • ramchandranar
    Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra

    @Paytmcare thanks for your help. Refund received 👍

  • naddymusicc
    Navin (@naddymusicc) reported from Yashodham, Maharashtra

    @Paytm @PaytmBank kindly cancel my mandate of 4999₹ which was accepted yesterday, due to your application glitch I'm unable to find the same.

  • CJGABA
    CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra

    @Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.

  • JatinSh89050580
    Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra

    @MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • ihalimansari
    Halim Ansari (@ihalimansari) reported from Yashodham, Maharashtra

    Hi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.

  • ravindrasingh75
    ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast

  • yd311938
    Yadav Deepak (@yd311938) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @SridharVarun Please contact on this number 7021170474. You Paytm you can't help anyone that's why your share price also goning down

  • RJ_Jitesh
    Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.

  • mansoorali_23
    Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, Maharashtra

    @Paytmcare I've received a certain amount from UPI: payouts@paytm Is this genuine? Please help. Shared details on DM.

  • dukarerahul
    BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP

  • WeAllConnectwAc
    We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra

    @Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.

  • prashantbidaye
    Prashant Bidaye (@prashantbidaye) reported from Mumbai Suburban, Maharashtra

    @Paytm @UPI_NPCI How much time i have to wait for my refund of failed UPI transaction. Your announced waiting period was two working days and now I am sitting on 4th working day. Where is my refund??

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare @Paytmcare If you can't resolve my issue then plz refund my money...

  • shashiy555
    bhartiya (@shashiy555) reported from Mumbai Suburban, Maharashtra

    @Paytm acount link with mobile 8169225749 received 1500 from customer but settled only 1875 on 20/11/2022 at 10.52am @Paytmcare please reply why

  • manojtjha
    Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra

    @Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..

  • foodboxmumbai
    FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra

    @vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.

  • Siddhan45901341
    Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra

    @Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ranjanhbs
    R K Sharma (@ranjanhbs) reported

    a confirmed ticket but zero support till now. Kindly look into this urgently and provide details ASAP. @Paytm @Paytmcare @yolobusindia #CustomerSupport #BusTravel #Urgent

  • Abhishekup143
    life of Indian (@Abhishekup143) reported

    I am facing the same issue with my @Paytmcare Payments Bank KYC. I’ve been trying for a long time waiting over an hour for connection, and still getting rejected saying my face and PAN card don’t match. I am using my original PAN cardPlease look into this urgently. @vijayshekhar

  • KALion_PawanisT
    Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported

    . @Paytmcare @airtelindia I have already raised a concern regarding my recharge. Money got debited but recharge is not completed yet. Transaction ID: 204410098968. Please resolve this issue at the earliest.

  • yasharths21
    Yasharth (@yasharths21) reported

    Hi @Paytm @Paytmcare @paytm I booked flight tickets today and added travel pass to it, but my ticket does not show travel pass. Please assist ASAP, paytm Help in app is not responding Paytm Booking ID : 26911157329 Ticket id : 200011352126

  • mon_speaks
    Monu Sharma (@mon_speaks) reported

    @Paytm , I need help with login, not able to login to the application

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytmcare Access denied when login

  • arindam_jpg
    Arindam Saha (@arindam_jpg) reported

    Dear @RBI successfully I paid 4031.1 rs @SMARTBazaarIn store on 08/04/2026 via @Paytm dynamic QR which installed in store, after payment confirmation from my end till date they not provide the goods & not return my payment. Kindly solved my problem

  • Maverma55555
    Maverma (@Maverma55555) reported

    @Paytm Paytm login issue last 24 hr not log in.

  • faizali7714
    Mohd Farman (@faizali7714) reported

    @Paytmcare My issues not resolved u am waiting for this time

  • yasharths21
    Yasharth (@yasharths21) reported

    @Paytm @Paytmcare @Paytmcare I am travelling with heart patient on this pnr, and your support delay is giving us lot of pain please assist asap otherwise you have to give me refund