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Paytm status: access issues and outage reports

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Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • DZAVERI9
    DARSHAN PATADIYA (@DZAVERI9) reported from Mumbai Suburban, Maharashtra

    It is humble request @Paytmcare @Paytm to unblock my Registered Ac. Pls help me. Pl explain the issue for block it.

  • Gaurav56293611
    Gaurav (@Gaurav56293611) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytm I had ordered Paytm sound box on scheme of rs 1 and monthly rental of rs 49 The 15 days has passed away your person call for the delivery still not came and now the ordered Is showing cancelled such a bad service not accepted by Paytm

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare @Paytmcare If you can't resolve my issue then plz refund my money...

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm video kyc not working from 2 months. It always says that all operators are busy. This is nonsense how can someone be busy for 2 months. Rectify this immediately stop making fool of customer. #rbigovernor

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

  • kashi_suraj
    SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra

    @Paytm how to talk to your customer care representative. It's important

  • ajeetkcs
    a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra

    @Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?

  • kanji10805598
    kanji (@kanji10805598) reported from Thāne, Maharashtra

    @NPCI_BHIM @Paytm @UPI_NPCI upi network down ?

  • LNishad
    Lalit Nishad 🇮🇳 (@LNishad) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare what a pathetic service by Paytm. I have my money added to my Paytm wallet but unable to transfer money to another account. Even after updating my account or completing the kyc in the end we receive a Bad request message with no solution.

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • patrop
    Prashant #SaveSoil (@patrop) reported from Mumbai Suburban, Maharashtra

    @RailwaySeva No still it is nor working.... So used netbanking and booked my ticket. I was using @Paytm no OTP is generated.

  • Gaurav26830735
    Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra

    @Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.

  • sinalkar_sagar
    Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra

    @Paytm No Reply or help from your costumer care or any executive.

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • ColdLavaStudio
    Cold Lava (@ColdLavaStudio) reported from Yashodham, Maharashtra

    @Paytmcare @PaytmBank having a frustrating time getting KYC cleared on our Paytm account connected to our website through shopify. Huge amount stuck and no direct support available. What to do ?

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare PINcode - 400053 . None of your verification address seems to be valid or work . Pls help with the present working addresses

  • fiendfyra
    Expecto Patronum⚡ (@fiendfyra) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @Paytm Ticket Number: 22089451271 Please resolve the issue. I'm trying to contact u for the same which is of no use....

  • ihalimansari
    Halim Ansari (@ihalimansari) reported from Yashodham, Maharashtra

    Hi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @Paytm request you to please help with my refund , The amount has been debited from my account twice

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra

    @Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • ZoneAware
    aware zone (@ZoneAware) reported

    @Paytm @YoloBus My Srinagar–Delhi bus 5 July was scheduled to depart at 3:00PM. I reached the boarding point at 2:00PM but the driver informed me the bus had already left at 1:30PM due to an “issue.” No prior call SMS or notification was sent. Yet my refund has been denied twice.

  • jiobasha
    Kaithi (@jiobasha) reported

    Dear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.

  • NitishG83821536
    TK (@NitishG83821536) reported

    @Paytmcare still haven't received the new policy. I am extremely disappointed with the service from both Paytm and Tata AIG. This issue needs to be resolved immediately. Please help me and issue my policy as soon as possible. I am very worried. Thank you.

  • noxiousgiri
    Giri Sai (@noxiousgiri) reported

    Firstly @Paytm has miss sold the product. In the name of gift card u guys sold me promo code. There is no proper response for that issue. Now u guys conveniently changed the validity period? Is this the right way of doing business? Also u have a pathetic customer support.(2/n)

  • Abhis2309
    Abhishek (@Abhis2309) reported

    @Paytm @Paytmcare why have you made soundbox mandatory while registration for a QR code? Why not provide new customers to select only QR code service which is free? Why do u levy hefty 999rs soundbox charges along with new QR code registration at time of KYC for new customer?

  • sujitagrl
    SKA (@sujitagrl) reported

    @Paytm upi ref number 404605783172 not received on my account. In app amount is received but went to different account which I am unable to access. Please help

  • astik01x
    Astik01x (@astik01x) reported

    Pathetic service by paytm, My credit card bill payment via Paytm is stuck 'Pending' for around 2 days, Due date is in 2 days. App ticket raised but no human response. Phone helpline is automated and repeatedly points to useless chatbot. Please resolve immediately. @Paytmcare

  • mohitsachdeva21
    Mohit Sachdeva (@mohitsachdeva21) reported

    @Paytm Poor Service I have paid 2000 for Shopper Stop Vouchers still I have not received. No Communication Kindly process my refund it has been 2 days now. I don’t need same

  • nms_travels
    NAEEM AND SONS TRAVELS (@nms_travels) reported

    @Paytmcare @Paytmcare SHAME ON YOU WORST SERVICE EVER PROVIDED BY OTA

  • saini_69
    Parvinder Singh* (@saini_69) reported

    @Paytmcare Paytm lite is not working