Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Common Indian Man (@manojtjha) reported from Mumbai Suburban, Maharashtra@Iamsamirarora Boss 20% down for Startup under Private ownership is okay. Think about investors of @Paytmcare they have lost 55% of their investment post IPO. It must be the Biggest Wealth Destroyer stock in the history..
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Hookah King_official (@HookahKing6) reported from Yashodham, Maharashtra@Paytm they are having a third class customer support services they ask me to unblock my account and I send it my all documents like passport other card and my PAN card and my phone bill agent my all documents but they are not supporting me My contact number -8408907228
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.
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Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra@Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra@Paytm wrost costumer service in the world.
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@Paytmcare @Paytm How to reach customer service Paytm ?
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare @vijayshekhar Rent payment not received since 48 Hr. And not even able raise complaint need help ASAP
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Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, MaharashtraCan I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot
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nerio vakil (@nerio123) reported from Mumbai Suburban, Maharashtra@Paytmcare I have put Rs.2000 twice in the fastag recharge. It's been deducted from my account but does not reflect on fastag. I tried to speak to help 24×7 but they just say we'll get back but nothing happens. Can I speak to a human voice? I feel cheated.
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Nimish Mhatre (@nimishing) reported from Mahape, Maharashtra@PaytmMoney @Paytmcare You've been sending me scary push notifications for over a month until I complete my KYC for Equities forcefully. It's been over 30 days since I've completed, I still can't invest in mutual funds via PayTM. And your help desk only has standard auto answers
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Dr. Radhika Tonsey (@radzzzzster) reported from Mumbai Suburban, MaharashtraHey @Paytmcare @Paytm what’s the point of booking a Mumbai metro pass from the app when half the time I get logged out and cant login back again or your server is down and the pass isn’t accessible. What a waste of money!
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Halim Ansari (@ihalimansari) reported from Yashodham, MaharashtraHi, @Paytm I want you to stop sending notifications on my WhatsApp or tell me the process where I can deactivate the WhatsApp notification service.
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Swapneel (@swapneelthakoor) reported from Mumbai Suburban, Maharashtra@Paytmcare i had already raised the issue on bot chat. The issue is there is no proper way to reach Paytm postpaid customer care team. The chat do not have adequate options, no call number on app, after calling no Paytm postpaid option and very difficult to reach human interface!
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FoodBox (@foodboxmumbai) reported from Mumbai Suburban, Maharashtra@vijayshekhar @Paytm @Paytmcare Y u fooling ur customers Pls connect on 9819801666 n solve my issue ASAP
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Dude talks (@talks_dude) reported from Thāne, Maharashtra@Paytm request you to please help with my refund , The amount has been debited from my account twice
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Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Kaithi (@jiobasha) reportedDear @Paytm @HMRLHydMetro, I made a ₹500 UPI payment at Erragadda Metro Station counter today (17 Jul 2026, 10:31 AM). The Paytm POS machine showed "Payment Failed", but the amount was debited successfully from my SBI account through BHIM UPI. Transaction ID: 103130717411 The counter staff informed me that the refund may take up to 1 week, but I request an immediate refund as the transaction failed at the merchant's machine. Kindly look into this urgently and help resolve the issue at the earliest. Thank you.
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Dillip K. Tripathy | दिलीप त्रिपाठी (@diliptripathy) reported@Paytm I want my wallet statement for certain period and your chatbot is not able to help and can I have your customer care email ID and grievance matrix to follow. This is an urgent matter , request your immediate attention please .
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Leo (@Bharat_To_India) reported@PaytmMoneyCare @Paytmcare @PaytmMoney Why are not able to fix this simple issue, are you still operational in India
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sudhir (@78sudhir) reported@PaytmBusiness @Paytmcare @Paytm kot bhi paytm business app or Paytm soundbox use me nhi le,ye payment settlement time se nhi karte or customer service centre per baat karne par bhi koi solution nhi nikalte,total collection money ko hold pe dal dete h
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bhawna (@bhawna2212) reported@Paytmcare What's the point.. I am still facing problem .. you are not able to resolve it ..it's been more than 20 days...@Paytm
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yugalll (@mib0098) reportedpathetic customer care service from @Paytm its have been 4 hours now and i haven't got my @amazonpay gift voucher.
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_KARMA_ (@karma_01_) reported@Paytmcare @Paytmcare but the issue remains unresolved Recovery agent continue calling my relatives despite my complaint Please ensure this harassment stops immediately & share the action taken against the concerned recovery agency A priority review should result in immediate relief
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Akshay R. (@akshayrochani) reported@Paytmcare It has been more than 13+ Hours Still no response from your team. Is this type of support you provide @Paytmcare
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करन कपूर (@KaranKa28398327) reported@Paytm if u can't provide proper vouchers and ur support system is ONLY AI how can a customer contact support service. Why for everything u ppl need AI. i m not able to redeem the voucher but ur AI SYSTEM IS not Helping me as it doesn't have that feature. CRAZY
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BoB D Builder (@karke_dikhaynge) reported@Paytmcare my Paytm money is stuck with you guys since months . Paytm payment bank app is down so I can’t transfer my Paytm money to bank account . Pl help with the same