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Paytm status: access issues and outage reports

Problems detected

Users are reporting problems related to: transactions, mobile app and login.

Full Outage Map
  • Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.

Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.

Problems in the last 24 hours in Mumbai Suburban, Maharashtra

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Paytm

Paytm is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Paytm Issues Reports Near Mumbai Suburban, Maharashtra

Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:

  • aarti_ghadi
    Aarti Ghadi (@aarti_ghadi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare give me the address of your office i want to talk to you guys what is the problem

  • ScarfaceVarun
    Varun Nair 🇮🇳 (@ScarfaceVarun) reported from Mumbai Suburban, Maharashtra

    @paytmbankcare You guys haven't cared to help for 4 weeks. What are you going to do now? The app asks for KYC, not online, but Offline on your KYC stores. And KYC stores have no clue about the process. I'm unable to use my damn Fast Tag which unfortunately is through @Paytm .

  • NikunjABrahmbh1
    Nikunj A Brahmbhatt (@NikunjABrahmbh1) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare .... Can someone from customer care call me up....or send me a DM link m unable to use my app

  • nilaynir
    Nilaynir Shekhar (@nilaynir) reported from Mumbai Suburban, Maharashtra

    Can I get support from customer executive as I'm unable to initiate refund process via #paytm app ? @Paytm @PaytmMH

  • RJ_Jitesh
    Jitesh Siddhu (@RJ_Jitesh) reported from Mumbai Suburban, Maharashtra

    @Paytmcare hi I m getting problem with my order for fasttag. I couldn't complete my KYC form because page always get diverted to home page & because of this my order is pending. Kindly help to process my order.

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare your app basically doesn’t have a help feature. The bit is beyond pathetic. Used to advocate you over gpay etc. order 202208141123440046 didn’t get cash back as offered in Social Carter Road. No way to even contact. Just not says here is discount to macD

  • Brijesh86603532
    🅱🆁🅸🅹🅴🆂🅷 🅼🅸🆂🅷🆁🅰 (@Brijesh86603532) reported from Mumbai Suburban, Maharashtra

    Why you @PaytmFirst have one way communication services. Why you make fool to your customer by giving Bakwaas sa customer service. Facing so much complications. mere 300- 400 return krne me 2 saal le loge tum log. @vijayshekhar lootlo @Paytm nichod lo. #lootlo

  • hariomsk
    skumar shah (@hariomsk) reported from Mumbai Suburban, Maharashtra

    @Paytmcare @PMOIndia you are requested to refund my deposits with you as I don't want deal with such useless CUSTOMER care service. Company...

  • moneymunshi
    Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra

    @Paytmcare it's been almost 24 hours and no update from you guy's, really bad service #paytm #healthkart

  • neepayog
    Yogesh Mehta (@neepayog) reported from Mumbai Suburban, Maharashtra

    @Paytm Customer paid Rs 3245 and Paytm is settelling only RS. 2821, why is it so? @RBI @RBIsays kindly look after the matter 🙏

  • sasmumbai
    Saswata Banerjee (@sasmumbai) reported from Mumbai Suburban, Maharashtra

    @IDFCFIRSTBank is charging me ₹10 as convenience fee to recharge my fastag. And then more as gateway fee even from netbanking. Think will switch to @Paytm they never charged for my old one. Anyone else experienced this problem?

  • turbocharged_26
    Vignesh G (@turbocharged_26) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I have been trying to close my paytm postpaid account since 2 months. Your customer care is also not proper. No way to connect to customer care agent. Because of this postpaid account it is affecting my credit report. Please deactivate my account.

  • brishtirnuri
    Tomal Dattaroy (@brishtirnuri) reported from Mumbai, Maharashtra

    @Paytm @Paytmcare @PaytmMoney Give me a proper customer care phone number that isn’t an IVRS or an email ID to address my complaint related to Paytm Postpaid. I do not have any dues; yet your harassment continues. I have DM-ed extensively, so please don’t ask me message.

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Mumbai Suburban, Maharashtra

    @Paytmcare Need help to get the refund

  • anil_goti
    ANIL GOTI (@anil_goti) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare I am tweeting for the last time now, if my account is not activated after today, then I will never use your Paytm, I will remove your fast track and throw it in the garbage and I will say this to everyone, never start Paytm, there is no system worse than that.

  • guptarajeshv
    Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra

    @Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...

  • KRISHNANDU07
    KRISHNANDU BHOWMICK (@KRISHNANDU07) reported from Thāne, Maharashtra

    @Paytm Cancel My order Its was placed by mistake due to technical error

  • Love_My_Ind_ia
    social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, Maharashtra

    I had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated

  • bgala54
    Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra

    @Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot

  • shesunanda
    Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra

    @Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

  • shauryachhabra
    Shaurya Chhabra (@shauryachhabra) reported

    I run 7 stores out of which 5 use @Paytmcare @Paytm sound boxes of which 4 do not work and the 5 was recently replaced. Pathetic chineseass boxes yall give and charge a bomb for an annoying noise in my shops and have the worst service and escalation matrix. Whats the replacement?

  • sushanth_chuchu
    sushanth h (@sushanth_chuchu) reported

    @Paytmcare if you are still planning for this, can you please help me to sell gold with the price I have bought.

  • choudhary_1073
    Amaan Choudhary (@choudhary_1073) reported

    @Paytmcare I Redeem it thanks 👍. But Facing problem like error only you can purchase only in India but I m already in Mumbai Maharashtra India . I have raised my complaint on Google Play.

  • bahugunaankita1
    ankita bahuguna (@bahugunaankita1) reported

    @Paytmcare Help me out then...the transaction was a successful one.. My paytm history shows it...still my electricity bill remained unpaid...I felt so stressed and now you are delaying my refund too.... kindly do the needful asap...as it has taken a long time

  • RanajitTarafdar
    Ranajit Tarafdar (@RanajitTarafdar) reported

    @Paytmcare @Paytm Harassed by forced delivery of an old, broken Soundbox! Deducting unauthorized charges despite 'lifetime free' promise. Ticket #500007029542 pending forever, executive never visits, chatbot stuck in a loop. Refund & deactivate NOW or I'll go to RBI.

  • yogeshV_1
    Yogesh Singh (@yogeshV_1) reported

    @Paytmcare @Paytm flight cancelled by airline i raised ticket in the app still no reponse . then i posted on twitter regarding my issue still no resolution no customer support what is going on .. worst experience.

  • parshuramgoud21
    parshuram goud (@parshuramgoud21) reported

    @Paytmcare Doing and playing mind game i didn't get any resolution regarding my issue that ottplay not activating new subscription they given confirmation but you sold expired inactive gift card I want solution for my issue...

  • ladaakh
    Kaushal Bawishi 🇮🇳 (@ladaakh) reported

    @Paytm while booking tickets, unable to enter birthrate Is it a Technical issue? #Flight

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare What happened still now I am not received any call from your side..??? Are you cheating to customer?? No one will book from Paytm because your service is very poor.

  • Subratp58292090
    Subrat panda (@Subratp58292090) reported

    @Paytmcare Still now I have not received the call from your side to resolve the issue. I have already replied that call me now.. When are you going to discuss through call for the issue.??