Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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Raghuvanshi Ram (@ramchandranar) reported from Mumbai Suburban, Maharashtra@Paytmcare thanks for your help. Refund received 👍
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𝐌𝐍 𝐊𝐇𝐀𝐍 𝐈𝐍𝐃𝐈𝐀 (@Khannasibuddeen) reported from Mumbai, Maharashtra@Paytm is Paytm server down because I am facing to login our account
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Sunanda Ghosh (@shesunanda) reported from Mumbai Suburban, Maharashtra@Paytmcare after filling my wallet and to finish KYC is the biggest hassle I have faced yet . I need to simply update my name with my original Adhar . Either refund my money back to credit card or sort this out . Ridiculous customer service
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Dude talks (@talks_dude) reported from Thāne, Maharashtra@Paytm request you to please help with my refund , The amount has been debited from my account twice
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Raunak Thakur (@RaunakT86087564) reported from Mumbai, Maharashtra@Paytm Dear Team, I want to deactivate my Paytm postpaid account but you guys are not deactivating my account please close my account as requested to you??? I'm very disappointed with your service.
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Pratik Raut (@pratikraut1197) reported from Mumbai, MaharashtraTeam @Paytmcare It's almost a week still nothing from your side Pathetic Service and Customer Care (After Serving Care)
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BackPacker Rahul (@dukarerahul) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare do you guys really wants to support customer by give 24*7 options or its just fake AI which never respond to customer queries and your customer care don't take complaint where should customer raise queries
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Sagar Sinalkar (@sinalkar_sagar) reported from Thāne, Maharashtra@Paytm still no any executive taking action against the issue of false commitment or helping in solving the issue.
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Vinit Azad (@galavinit13) reported from Mumbai Suburban, Maharashtra@Paytmcare I am a registered merchant and using sound box for couple of years now. I had purchased sound box under one time plan of 1,999. However, i have recently being charged ₹125 as monthly subscription. Why is that so ? Paytm helpline number no one answers. Pls help
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Ganesh Wagh (@Ganeshwagh1107) reported from Mumbai Suburban, Maharashtra@Paytmcare my registered mobile no. 8879880689. I have already paid the paytm postpaid bill on 31st Jan 2023 still late payment charge was applied...pathetic service by paytm please call to discuss.
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Nev (@NeveilleWadia) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare your ivr is absolutely rubbish. When someone wants to speak to a person for help we have to go in circles and listen to 7-8 options after choosing an option. Need someone to call me and resolve an issue
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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Nishant Patil (@PatilNishant76) reported from Mumbai Suburban, Maharashtra@Paytm Paytm mat karo !! Kyu ke no customer service! Only limited bot solved your query No one contacted you personally.. worst UPI THAT'S reason other agregator are far better.. Ticket id 22112123060
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Karan Verma (@KingKaranOffic1) reported from Mumbai Suburban, MaharashtraYour Paytm not working at Andheri Mumbai Metro Station??? Very bad yrr😬 @Paytm @Paytmcare
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ChaiwalaSpeaking (@ChaiwalaSpeakin) reported from Mumbai, MaharashtraHey @Paytm @Paytmcare Why would you need to keep my money with you for 12 hours ? Isn't UPI for instant settlement ? And my banking servers are working well. Please oblige.
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Mansoor Ali Khan (@mansoorali_23) reported from Mumbai Suburban, MaharashtraFor a brand dealing with Finance. @Paytm I'm sorry to say but you really have a bad support system.
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Anupam Pandey 🇮🇳 (@AAPKaAnupam) reported from Mumbai Suburban, MaharashtraNeed help regarding Paytm postpaid payment but only getting automated replies on call and from the app. @vijayshekhar @Paytmcare @Paytm
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social activist (@Love_My_Ind_ia) reported from Mumbai Suburban, MaharashtraI had closed my Paytm soundbox and the QR scanner by speaking to customer care 6 months ago. However it's still not closed.@Paytm @Paytmcare @feel cheated
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Vasudev Kamath (@vasudevkamath) reported from Mumbai, Maharashtra@Paytmcare made a payment using Paytm QR code. Amount deducted from UPI account. But receiver did not receive payment. Says transaction failed. Kindly help with refund.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Guru_K (@GuruyuganK) reportedBuilding Tab for #BuildForIndia — AI for India's small shop owners. It scores customer trust for informal credit from real UPI payment history (unlike existing khata apps), plus cash-flow safety checks — spoken in the owner's language. @Paytm @SarvamAI @Hack_Culture
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Chinmaya (@ChinmayaSaxena) reported@Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏
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Divyam (@DivyamMittal5) reported@flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW
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Sharath B (@Sharath85852559) reported@Paytmcare It is been three days. But no solution. What is issue could you pls confirm
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Ankit Barnwal🇮🇳 (@MrAnkit26599) reportedWhat's your new excuse despite providing all the details @Paytmcare Accept your negligence, Your technician is not willing to work, your team is not willing to work. Why you guys don't shut down your services.
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SY (@might_offend) reported@Paytm @Paytmcare - WHERE THE HELL IS YOUR CUSTOMER SUPPORT?! My elderly mother is struggling to close her account for past 10 DAYS but is unable to because she cannot cancel an active mandate as she changed her mobile number at the bank. (1/2)
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RISHI AGARWAL (@RSHIS) reported@Paytmcare @Paytm Booked a flight ticket from paytm. Within 24 hours as per DGCA policy I am asking to reschedule the flight. I purchased zero cancellation which I am being told I will not get zero cancellation on Rescheduled ticket. I dont get this policy at all. Pls help
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Sachin Thakur (@SachinT14617659) reported@Paytm @Paytmcare @Paytm i got logged out of my account and can’t login again. Please help as i am afraid it is hacked or something
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girish nagpal (@girishnagpal) reportedhave booked a flight ticket from Paytm of indigo and there Is a minor correction required in name so nither paytm supports nither indigo supports and paytm never gets call connected to customer care and indigo airline says please contact to paytm @IndiGo6E @Paytm
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Mohammed Aakif Ulla (@AakifUlla) reported@Paytmcare @Paytm Have some shame and do reply u know only to tell not to resolve issues is it ? @vijayshekhar your team is useless so only ur company is drowning