Paytm status: access issues and outage reports
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Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Mumbai Suburban, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Mumbai Suburban, Maharashtra
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Mumbai Suburban, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Paytm Issues Reports Near Mumbai Suburban, Maharashtra
Latest outage, problems and issue reports in Mumbai Suburban and nearby locations:
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, MaharashtraI don't think you are interested in solving clentale problems,it is you who had given me the electricity bill payment &24x7 help aps and it is u who have disabled these aps and to top it up u are not reinstalling for me for the last 15 days, I had give u my details.#paytmcare
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Dr. Chawla (@chawlashravan) reported from Mumbai Suburban, Maharashtra@Paytm would have to say your customer support for POS machines for merchants is quite useless. Multiple complaints and tickets raised yet no resolution. No wonder your stocks prices are sinking
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Amey Vichare 🇮🇳 (@anv4694) reported from Mumbai Suburban, Maharashtra@Paytmcare I am not able to close my paytm postpaid account permanently.. there is no customer care helpline not able to even raise ticket through chat worst service if my postpaid account closure request is not been taken will raise this issue with @jagograhakjago.
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Bharat Gala (@bgala54) reported from Mumbai Suburban, Maharashtra@Paytm Why should i go and visit some outlet when it can be done online. Why ******** video kyc was done. Paytm is a cheat. Sucking indian money and harassing us. Look at your stock price. Why the hell do i have video kyc then idiot
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SURAJ CHAURASIA (@kashi_suraj) reported from Mumbai Suburban, Maharashtra@Paytm how to talk to your customer care representative. It's important
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CHARANJEET GABA (@CJGABA) reported from Mumbai Suburban, Maharashtra@Paytm Dear support team, i made a payment to milk booth through Paytm gateway : VPA paytmqr2810050501011thmtk7djgkt@paytm UPI Ref no. 84455/ Account name is Maharashtra Shashan Is it Govt Account.
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Vaibhav Chavan (@itsvaibhav24) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare its showing we are not accepting new KYC at the moment. And no response from the customer care.. is this how paytm works ??
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a.s.chakravarty (@ajeetkcs) reported from Mumbai Suburban, Maharashtra@Paytmcare yes paytm does not care at all to help it's customers.. I have not heen able to pay my electric bills as this facility has been deactivated and to top it 24x7 help is also deactivated by paytm for no reason at all, have twweted here couple of times, till now no reply?
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Jatin Shah (@JatinSh89050580) reported from Mumbai Suburban, Maharashtra@MumMetro @PhonePe @Paytmcare What's wrong with Mumbai smart card recharge. It's not happening on Phone pe, Paytm or even your website...??
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ravi digari (@ravindrasingh75) reported from Mumbai Suburban, Maharashtra@Paytmcare hey I'm not able to make my postpaid bill payment ..my due date today pls help fast
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देव प्रभाकर कडू (@DevKadu07) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare Ticket I'd 3130265613 No Solution, wrost ivr services. complicated customer care to contact.
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Rishabh (@MYLS2014) reported from Mumbai Suburban, Maharashtra@Paytm Btw ask them for the money inshort hence whatsapp is down abhi sab kuch on Paytm Anyways atleast do simple things right #WhatsAppDown #paytmkaro
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Rajesh Gupta (@guptarajeshv) reported from Mumbai Suburban, Maharashtra@Paytm @Paytmcare if someone wants to know about " How to lose your customer?" Talk to Paytm Customer Care who are no. 1 in dumbness and there technical team can't fix an issue and ticket #3262261359 being closed by some standard reply for so many weeks.. Transcript on the way...
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Siddhant Jain (@Siddhan45901341) reported from Mumbai Suburban, Maharashtra@Paytmcare please call me ! I'm sick of trying to reach y'all for issues related to Paytm money,I don't need automated answers but a real quick solution to my query, my money is getting deducted from bank, so please DM me and i shall share my number.
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We All Connect - wAc (@WeAllConnectwAc) reported from Mumbai Suburban, Maharashtra@Paytm @vijayshekhar Hi, #paytm is now charging a fee called platform fee for mobile recharge..any reason why this charge..this becomes a big deterrent to use the service again.
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Raghu (@Raghhu_visu) reported from Mumbai Suburban, Maharashtra@Paytm huge fraud has happened with one of our customer.I’m unable to contact .please call us back it is urgent
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Prashant Andhale (@DiwinePrashant) reported from Mumbai, Maharashtra@Paytmcare Ok please help 9823238050 my brother Paytm postpaid hack last 3 days ago and no one responded properly
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Gaurav bansal (@Gaurav26830735) reported from Mumbai, Maharashtra@Paytm trading to recharge electricity meter through paytm , not taking flat number information. Help me to get that.
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Navin (@naddymusicc) reported from Thāne, MaharashtraHow many times we need to face your downtime ? I face daily this issue and you guys are so pathetic you tell me to share the screenshot, does your app allowed to take screenshot? Why should I take other's mobile for your issue? Please close my account @Paytmcare @Paytm @RBI
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Masood Munshi (@moneymunshi) reported from Mumbai Suburban, Maharashtra@Paytmcare You guy's are asking me to DM the ss for error again and again while the problem remains the same , i have done that multiple times already, please solve it asap thanks
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Chandra (@amitchandra74) reportedI have already raised 2 support tickets, but the issue is still unresolved. Please look into this urgently and help me access/refund my UPI Lite balance. @Paytmcare #Paytm #UPILite #UPI
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Jasmeet singh (@Jasmeetahuj) reported@Paytmcare my paytm wallet balance stucked since april ..please guide me how to access to my money
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Dr Naseem Ahmad (@Naseemahmad7813) reportedGood morning sir 23june2026 payment 400rps still now not settled in my amount please resolve my issue my account no. is 9927647813 Naseem Ahmad. Plz arrange cl me . @Paytm
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Mounik Narasimha (@mouniknarasimha) reported@Paytmcare absolutely pathetic customer service. AI bot neither understands the query nor allows to connect to an agent. My ticket (200012678155) is pending from more than 14 days with no response or updates. Trying to connect to an agent from last five days but no use.
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das pritish01 (@das_pritish01) reported@Paytmcare @PaytmBusiness @Paytm Hey, my staff and I aren't receiving SMS alerts for incoming payments. Could you please enable instant SMS notifications on our registered numbers? Merchant ID: AlXDQr64372292677354 Reg Mob no - 700842812 Quick help on this would be appreciated!
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Saddam Khan (@SaddamK62419851) reported@PaytmBusiness @Paytm Please check my DM. I have already shared the requested details. My ₹20,200 is still on hold and I urgently need the funds. Please help resolve this as soon as possible.
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SangramKeshari Barik (@sangram3773) reportedDear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik
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Sayanton (@thesayanton) reported@Paytmcare You didn’t resolve my issue. I closed my account because you failed to resolve it.
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shajad ali (@shajada65894051) reported@Paytmcare @Paytm @vijayshekhar How discusting your escalation team that force me delete the tweet this is your service .now I will public this tweet
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Shubh (@shubhtimex) reported@Paytmcare You guys are absolutely careless and only pretending to help. I asked for assistance a while ago, but I still haven’t received any response from your team. @Paytm @Paytmcare #paytmsupport