Paytm status: access issues and outage reports

Problems in the last 24 hours in Etah, Uttar Pradesh

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Etah, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Etah, Uttar Pradesh

Latest outage, problems and issue reports in Etah and nearby locations:

• 
  Naveen Kr Singh (@NaveenKrSingh19) reported 38 minutes ago from Etah, Uttar Pradesh

  @Paytm kindly update your toll-free no for resolve problems .

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayanjit Chattopadhyay (@ayangooner) reported 7 minutes ago

  @Paytmcare How ridiculous is your service?Trying since one week to get the tickets cancelled and no help.Also why have you replaced your whole customer care to automated bots?

• 
  Chinmaya (@ChinmayaSaxena) reported 8 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Divyam (@DivyamMittal5) reported 8 minutes ago

  @flyspicejet My Delhi–Mumbai flight TODAY has been pushed to tomorrow due to “operational reasons”. I have an important meeting tomorrow morning and NEED to reach Mumbai today Customer care isn't answering and your portal won't help. @Paytm says contact SpiceJet FIX THIS NOW!

• 
  Raj Sharma (@raazshama01) reported 11 minutes ago

  @Paytmcare such a worst service for flight booking. As flight cancelled on 3rd Aug by airlines and credit issued on same day by airlines still my refund pending. This AI powered chat sucksNo real updates from 3 days. I need my refund to be processed. PNR-PBY83P,NEW PNR-XIG24K

• 
  Vikram M (@Vvikramai) reported 11 minutes ago

  @vijayshekhar @Paytm I think cashback and offer should highlighted and it should be clearly visible so that people when they go to do recharge and pay bill they should instantly look to offer what they get so these tab should like big and fix at proper place where thumb touch the button very fast.

• 
  Golu Nagar (@GoluNagarFVK) reported 13 minutes ago

  Hello paytm, I'm unable for paytm for business merchant account because of location error but many shopkeepers using paytm for business in my pin code area but why this service not available for me ? @Paytmcare @PaytmBusiness

• 
  Rohit Kumar (@RohitKu73338260) reported 16 minutes ago

  @Paytmcare Hey Paytm I already connect with you previously with the same issue but still I am not getting any kind of resolution so can you please do something faster

• 
  zaheir crazy (@zaheirkhan) reported 20 minutes ago

  It's been 3 days since I emailed @PaytmCare (Case ID/Email Sent) regarding my hidden wallet, but no reply. Their customer care calls disconnect automatically saying 'number not registered' and AI chat is useless. Need urgent resolution. @Paytm @PaytmBank

• 
  Sanju Bai Bairwa (@SANJUBAIBAIRWA) reported 21 minutes ago

  Hey @PaytmCare, your service is shameful! You hide 'single-use' terms on flight vouchers to rob users. You stole my ₹2,281 and your agents shamelessly closed my ticket (200012349631) without resolution. This is outright fraud! Stop scamming and refund my money! #PaytmFraud

• 
  CA Sridhar (@SRIDHAR00772301) reported 22 minutes ago

  Hi @Paytmcare @Paytm My order id 27406395348 Purchased a gift card of Decathlon but store people saying invalid requesting you to pls issue refund for the same. Its saying invalid code or PIN. Their gift card saying its start with 10 not 60 requesting you to pls issue refund.