Paytm status: access issues and outage reports

Problems in the last 24 hours in Digboi, Assam

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Digboi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Paytm Issues Reports Near Digboi, Assam

Latest outage, problems and issue reports in Digboi and nearby locations:

• 
  Pijush Singha (@pijusssh) reported 21 minutes ago from Digboi, Assam

  @Paytm need help, hard time to reach customer support. All bot support will not be able to help. Any simple way to connect customer customer support? Please reply. Thanks

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kunal kumar (@kunalku04394536) reported 1 minute ago

  @Paytmcare It's not be single problem mobile SMS balance problem network validity problem it's totally your system failure matter are you expected it?

• 
  vijay (@Vic_Vij) reported 1 minute ago

  @Paytm @HDFC_Bank @vijayshekhar 📩 - However, we find that the transaction was made towards "HDFC Life Insurance" and we found that the Card holder Name was provided as "Vijay" and the Merchant Name was captured as "Vijay Shekar Sharma", due to KYC mismatch the letter was sent based on working captial policy.

• 
  Wasim (@wasim_sayy) reported 6 minutes ago

  @PaytmBusiness @Paytmcare @PaytmBusiness marked “resolved” when the customer's issue is still pending. Please reopen and escalate my complaint to the senior grievance team and permanently close my merchant account as requested.

• 
  Sharath B (@Sharath85852559) reported 6 minutes ago

  @Paytmcare I am unable login paytm from last 10 days no solution from your end. What is the error. Pls rectify immediately @vijayshekhar

• 
  ANDLIB SAIF (@asaif9) reported 7 minutes ago

  @Paytmcare Sent a private message. It’s better to send an update rather than fix it manually.

• 
  Rijwan Khan (@DearRijwan) reported 8 minutes ago

  @RBI paytm is not responding us . @Paytmcare @vijayshekhar URGENT I have already sent you a DM regarding my Partner Bank FD & FY 2025-26 Interest Certificate. I urgently need it for ITR filing. Please check my DM and help me get the certificate/FD details at the earliest

• 
  SangramKeshari Barik (@sangram3773) reported 15 minutes ago

  Dear Paytm Customer Resolution Team, @Paytm @Paytmcare @PaytmCheckin I am escalating my unresolved flight cancellation complaint to Level 2. Paytm Ticket ID: 200012652557 Date of complaint: 18 August 2026 Issue: Flight cancellation and refund I raised this complaint through Paytm Help & Support. I received an automated response stating that a support agent would review my concern and that Paytm aimed to respond within 6 hours. However, I have not received a proper response or resolution. I have also followed up through the existing support ticket, but the matter remains unresolved. I request you to urgently review my case and provide: 1. The current status of my cancellation/refund. 2. The expected refund amount. 3. The expected date by which the refund will be credited. 4. Confirmation that no further action is required from my side. Please treat this as a Level 2 escalation against Ticket ID 200012652557 and provide an acknowledgement/reference number for this escalation. I request an urgent resolution as this matter has already exceeded the response time communicated by Paytm. Regards, Sangram Keshari Barik

• 
  Harry putter (@Harryputteronly) reported 16 minutes ago

  Paytm interface is best in entire upi ecosystem as I think, but they never gives cashback and mislead customer with digital gold coin which has zero value, as per rbi guidelines, only sgb bonds and physical gold has a value, digital gold is useless and has no value @Paytm

• 
  Wasim (@wasim_sayy) reported 18 minutes ago

  Option 2 — Escalation @PaytmCare @PaytmBusiness Why are my support tickets being closed without resolving my request? I have clearly requested the closure of my Paytm Business Merchant Account yet the ticket is being close repeatedly without actually processing the closure.1/3

• 
  Somnath Dasgupta (@somnathdasgup14) reported 19 minutes ago

  @Paytmcare The problem is you can't go beyond your own hidden terms and conditions. Please refer you terms and conditions before assuring help. On payment page you showed as eligible for cashback once done nothing received when checked under order section it says only for first time users.