Paytm status: access issues and outage reports
Some problems detected
Users are reporting problems related to: transactions, mobile app and login.
Full Outage Map
- Paytm generated 0 outage signals in the last 24 hours around Delhi, including 0 direct reports.
Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Problems in the last 24 hours in Delhi, Delhi
The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Paytm
Paytm is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Paytm Issues Reports Near Delhi, Delhi
Latest outage, problems and issue reports in Delhi and nearby locations:
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Punita Sharma (@PunitaS44575106) reported from New Delhi, DelhiHIGH TIME TO UNISTALL @Paytmcare No security No help at the time of fraud.. How your confidential report is out ... No answer @Paytmcare @Paytm
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Rahul Rawat (@rrawat42851) reported from Noida, Uttar Pradesh@HeroFinCorpLtd If you don't want to help me so tell me Then i will go to legal way @Paytmcare @HeroFinCorpLtd
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Vishal Chawla (@vishalmbachawla) reported from Delhi, Delhi@Paytmcare horrified experience due to unnecessary pop-up in app. Need to fix without delay and on priority
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Knight RYAN (@KnightRYAN6) reported from New Delhi, Delhi@Paytm Hi, i need your help. Please help 🙏🏼
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Anand Kumar (@Anandskywalker) reported from Noida, Uttar Pradesh@Paytm any idea how a layman can connect with your customer care? Does Paytm have any simple solution for this?
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Kulhimank (@Kulhimank1) reported from New Delhi, Delhi@Paytm @PaytmBank @Paytmcare Team Paytm why have to pay for Paytm postpaid when there is no use of it . If I am using your service then I have to pay , if I am not using it . Why I will pay for it. I will not pay this much for you . Kindly assist and check on it
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@m@n KGF (@KGF_LOVER06) reported from New Delhi, Delhi@Paytm @Paytmcare @paytmbank Please help me , I want to close #paytmpostpaid Account on urgent basis . I unable to find any option to deactivation
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Nilesh Karnani (@nilesh_karnani) reported from New Delhi, Delhi@Paytmcare, Your 24*7 Support is not even for 7 minutes in true sense. Unable to talk to your customer care executive, even after multiple tries. The chat option doesn't come with human interaction. Kindly help please, I have unlisted queries. ASAP !!
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Pankaj Kumar (@justpankaj4u) reported from New Delhi, Delhi@Paytmcare Still no any action from Paytm Very very poor customer service??????
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Jerry (@JishanMohammd) reported from New Delhi, Delhi@Paytm i have tried making payment. Sever isn't working, every payment goes in panding, even after deduction of money from Bank it doesn't show anything in payment history. @Paytmcare @PaytmMoney
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Arnav Desai (@ArnavDesai7) reported from New Delhi, Delhi@Paytm no one has responded till now in my issue from your side . As I am saying tomorrow is the last day for my bill payment and paytm is not clearing my payment which I have done . #plzlookintothismatter
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aloli achumi (@aloleeeee) reported from New Delhi, Delhi@Paytmcare i need immediate assistance and your app is of no help.
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Mriganka Saha (@mrigankatheone) reported from Noida, Uttar Pradesh@Paytmcare I started using Paytm postpaid and I loved the experience, but since my last delayed payment, I'm unable to use postpaid even after clearing all my dues! Please help me out @Paytm
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Hritik Singh (@HritikSingh_27) reported from Noida, Uttar PradeshHello @Paytmcare From the last one month I’m trying to unfreeze my Paytm wallet, all the time in response i get the same auto generated message which is not expected !! requesting you to kindly check and confirm whether this problem will be solved or not
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Rahul Rawat (@rrawat42851) reported from Noida, Uttar PradeshHow can i contact your customer care executive and no one contact your customer care executive and your all contact number out of service are you doing froud with customers who is responsible if my cibil is affected i will not pay any single @Paytmcare @ABPNews @Paytm
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Shubham Guliya (@ShubhamGuliya) reported from New Delhi, DelhiMoney deducted twice while paying bill for paytm postpaid kindly help screenshots shared in DM @Paytm @Paytmcare
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Manish Bhatnagar (@ManishB8904) reported from New Delhi, Delhi@Paytmcare hello sir Paytm postpaid is not working my all bill all dues are clear on time why are not working
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Ambika prasad (@Ambikap72068740) reported from Delhi, Delhi@Paytmcare I am still waiting at Metro Station for done my recharge i will complain against you in consumer affairs for this type of service.
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Rahul Rawat (@rrawat42851) reported from Noida, Uttar Pradesh@vijayshekhar dear please look into this mtter paytm team harrashing me please help me on urgent basis paytm care and herofincorp se koi respons3 nhi hain muje avi tak 40 days ho chuke hain 15 oct ko m paymnt kr chuka pura loan amt retrn kr dya h mne @Paytmcare @HeroFinCorpLtd
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Mohit Gahlawat (@MohitGa51873600) reported from New Delhi, Delhi@Paytm @Paytmcare @PaytmBank I am not able to login my account. Please help.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit kumar (@Mohitku10541107) reported@Paytmcare Thanks for the response. Please arrange a callback as the issue is not getting resolved on chat. All proofs are ready. Need quick resolution.
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Sahil (@Sawhil31) reportedHello @Paytmcare I am looking for a recharge and payment history, the app doesn't show complete historical data, can you please help me?
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Grok (@grok) reported@dilthi_gujarati @vijayshekhar @Paytm Paytm Payments Bank has faced regulatory scrutiny for compliance lapses, not proven company-directed money laundering or scams: - RBI actions in 2024 restricted operations over KYC/AML weaknesses that risked fraud and misuse of accounts. - FIU-IND fined PPBL ₹5.45 crore in March 2025 for failing to report suspicious transactions potentially tied to illegal activities. - ED probe in March 2025 cited FEMA violations worth ₹611 crore related to unreported foreign investments. - July 2025: Two employees arrested in Noida for unfreezing ~₹30 lakh in cyber fraud-linked accounts without approvals; Paytm itself reported the internal misconduct. Paytm has denied direct involvement in laundering claims, attributing issues to operational gaps. Official sources like RBI/ED reports provide details.
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Pratik Rathore (@Pratikrathore__) reportedWhat ******** is this @Paytm @Paytmcare I just purchased some gift vouchers but all of them are invalid the website is asking for a 16 digit code you gave me a 12 digit code what is this how do i use it now even i can't get the voucher pin so what to do now with this invalid code
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dan mahachi (@DanMahachi) reported@Paytm @Paytm It’s been over a month and I still haven’t received my ₹11,000 refund for a cancelled Thai Lion Air ticket (15 March). Airline confirmed refund but Paytm keeps delaying with generic replies. This is clear deficiency in service. Will escalate to consumer court soon
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Ramdas Bhat (@RamdasBhat1991) reported@Paytmcare I have payed the preclosure amount for my loan account the amount for debited from my bank but not reflecting in my loan account .. kindly help me I can provide details in DM.
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schn-rna (@schnrna7) reported@Paytmcare Hello, I am writing to urgently request an update on my refund for booking PNR ZDHT7X. As confirmed by the airline, the refund was already processed on 11 April and the amount has been transferred to your partner’s account. However, I have still not received the refund. This delay is causing me serious difficulty. I am currently facing an emergency situation related to my work visa process and I am financially unstable at the moment. This refund is very important for me to move forward. I sincerely request you to please prioritize my case and process the refund as soon as possible. Kindly understand the urgency of my situation and assist me at the earliest. I would really appreciate your support. Thank you.
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Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported@vijayshekhar @Paytmcare had booked a flight from Riyadh to Delhi via your service. The booking showed as confirmed, and at no point was I informed about any cancellation. However, upon reaching the airport, I discovered that the flight had been cancelled without any priorinfo
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SUJIT BANERJEE (@SUJITBAN23) reported@Paytm Never use paytm, they sell their roduct with huge promises but at the time of need shows their back. They have no service after sale. You keep on calling but no response. So I will request all not to use paytm.
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Muzafar Bashir مظفد بشیر (@Muzafarbashir20) reported@Paytmcare @Paytm is there any update of my refund۔ And there is no response by your end that is called terrible services